120 Service Consultant jobs in Kenya
Business Development Executive – HR Consulting Services
Nairobi Area
Career Directions Limited (CDL)
Posted 22 days ago
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Job Description
Job Title: Business Development Executive – HR Consulting Services Location: NairobiExperience: 3+ Years in Business Development/Sales (HR Consulting Preferred)Employment Type: Full-timeAbout Us: Career Directions Limited is a leading HR consulting firm specializing in talent acquisition, leadership development, HR outsourcing, and workforce solutions. We partner with businesses to optimize their HR strategies and drive organizational success.Job Overview: We are seeking a dynamic and results-driven Business Development Executive with 3+ years of experience to expand our client base and drive revenue growth. The ideal candidate will have a strong background in selling HR consulting services, building client relationships, and identifying new business opportunities.Key Responsibilities: • Identify and pursue new business opportunities in the HR consulting space.• Build and maintain strong relationships with key decision-makers (CHROs, HR Directors, CEOs).• Develop tailored proposals and presentations to showcase our HR solutions.• Achieve and exceed sales targets through consultative selling and strategic outreach.• Collaborate with internal teams to ensure seamless service delivery.• Stay updated on industry trends and competitor offerings.• Represent the company at networking events, conferences, and industry forums.RequirementsQualifications & Skills: • 3+ years of experience in business development, sales, or account management, preferably in HR consulting, staffing, or professional services.• Proven track record of meeting/exceeding sales targets.• Strong understanding of HR solutions (recruitment, training, compliance, outsourcing, etc.).• Excellent communication, negotiation, and presentation skills.• Self-motivated, proactive, and able to work independently.• Bachelor’s degree in Business, HR, Marketing, or related field.Why Join Us? • Competitive salary + attractive commission structure.• Opportunity to work with top-tier clients and industry experts.• Career growth in a fast-expanding HR consulting firm.• Flexible work environment with a collaborative culture.Career Directions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive workpla ce .
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Office Administrator - Client Relations
20116 Naivasha, Rift Valley
KES75000 month
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Posted today
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Our client is actively searching for an organized and customer-focused Office Administrator to manage client relations and streamline administrative processes within a fully remote setup. This role is pivotal in ensuring seamless communication and a positive experience for our client's customers and internal teams. You will be responsible for handling incoming inquiries via phone and email, managing client databases, scheduling appointments and follow-ups, and preparing client-facing documents. Key duties include maintaining organized digital records, coordinating with different departments to resolve client issues, processing client feedback, and assisting with the onboarding of new clients. We require an individual with exceptional interpersonal and communication skills, capable of building rapport and trust with clients. Strong organizational abilities, attention to detail, and proficiency in CRM software and Microsoft Office Suite are essential. The ideal candidate is a proactive problem-solver, adept at multitasking and managing priorities in a remote work environment. Previous experience in an administrative or customer service role is highly preferred. A Bachelor's degree in Business Administration, Communications, or a related field is advantageous. You must be able to work independently, manage your time effectively, and maintain a high level of professionalism. This is a fantastic opportunity to develop your skills in client management and administration within a supportive, remote-first company culture. Join us to be a key point of contact, ensuring client satisfaction and contributing to the company's growth.
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Apprentice Financial Advisor - Client Relations
00100 Abothuguchi West
KES30000 month
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Posted today
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Our client, a leading financial advisory firm, is looking for enthusiastic and motivated Apprentices to join their team as Financial Advisor Trainees. This is a fully remote, foundational program designed to equip individuals with the skills and knowledge needed to excel in client relations and financial planning. You will gain hands-on experience in understanding client financial needs, providing tailored advice, and building lasting relationships. This apprenticeship offers a structured learning path and direct mentorship.
Key responsibilities include assisting senior financial advisors in client meetings, preparing financial plans, and conducting research on investment products and market trends. You will learn to use financial planning software, manage client portfolios, and ensure compliance with all regulatory requirements. The ability to communicate effectively with clients, understand their goals, and build trust is essential. You will develop strong organizational skills to manage client data and follow-up communications, all within a remote work environment. This program emphasizes professional development and practical application of financial concepts.
The ideal candidate will possess a strong interest in finance and a desire to build a career in financial advisory. A Bachelor's degree in Finance, Economics, Business Administration, or a related field is preferred. Excellent communication, interpersonal, and customer service skills are mandatory. You should be eager to learn, highly motivated, and possess strong organizational and time management abilities. Familiarity with basic financial concepts is a plus. The ability to work independently, manage tasks effectively, and collaborate with a remote team is crucial. This is an exceptional opportunity for driven individuals to launch their career in financial services and develop expertise in client relations, with the flexibility of a remote internship.
Responsibilities:
Key responsibilities include assisting senior financial advisors in client meetings, preparing financial plans, and conducting research on investment products and market trends. You will learn to use financial planning software, manage client portfolios, and ensure compliance with all regulatory requirements. The ability to communicate effectively with clients, understand their goals, and build trust is essential. You will develop strong organizational skills to manage client data and follow-up communications, all within a remote work environment. This program emphasizes professional development and practical application of financial concepts.
The ideal candidate will possess a strong interest in finance and a desire to build a career in financial advisory. A Bachelor's degree in Finance, Economics, Business Administration, or a related field is preferred. Excellent communication, interpersonal, and customer service skills are mandatory. You should be eager to learn, highly motivated, and possess strong organizational and time management abilities. Familiarity with basic financial concepts is a plus. The ability to work independently, manage tasks effectively, and collaborate with a remote team is crucial. This is an exceptional opportunity for driven individuals to launch their career in financial services and develop expertise in client relations, with the flexibility of a remote internship.
Responsibilities:
- Assist senior advisors in client consultations.
- Prepare financial plan documents.
- Research investment products and market trends.
- Learn and utilize financial planning software.
- Manage client data and communication.
- Understand and adhere to compliance regulations.
- Build client relationships and provide support.
- Shadow experienced financial advisors.
- Bachelor's degree in Finance or related field (preferred).
- Strong interest in financial services.
- Excellent communication and interpersonal skills.
- Customer-focused attitude.
- Eagerness to learn and adapt.
- Strong organizational and time management skills.
- Ability to work independently in a remote setting.
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Real Estate Agent - Client Relations
60200 Meru , Eastern
WhatJobs
Posted 5 days ago
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Our client is seeking a dynamic and client-focused Real Estate Agent to join their thriving agency in **Meru, Meru, KE**. This role involves building and maintaining strong relationships with clients, understanding their property needs, and guiding them through the buying and selling process. You will be instrumental in closing deals and achieving sales targets, working in a hybrid capacity that balances office presence with client meetings and property viewings.
Key responsibilities include: actively sourcing new clients and managing existing client relationships; conducting market research to identify property trends and pricing strategies; listing and marketing properties effectively through various channels; arranging and conducting property viewings; negotiating offers and facilitating the closing process; staying up-to-date with real estate market conditions and legal requirements; providing expert advice and guidance to clients; and achieving and exceeding sales targets. The ideal candidate will possess excellent communication, negotiation, and interpersonal skills. A valid Kenyan real estate license or the ability to obtain one is required. Previous experience in sales, customer service, or real estate is highly advantageous. Strong knowledge of the **Meru, Meru, KE** property market is preferred. The ability to work independently and as part of a team in a hybrid work setting is essential. You should be highly motivated, results-oriented, and possess a strong work ethic. This role offers a competitive commission structure along with a retainer, providing significant earning potential for driven individuals. Join our team and help clients find their dream homes or invest wisely in the local property market.
Key responsibilities include: actively sourcing new clients and managing existing client relationships; conducting market research to identify property trends and pricing strategies; listing and marketing properties effectively through various channels; arranging and conducting property viewings; negotiating offers and facilitating the closing process; staying up-to-date with real estate market conditions and legal requirements; providing expert advice and guidance to clients; and achieving and exceeding sales targets. The ideal candidate will possess excellent communication, negotiation, and interpersonal skills. A valid Kenyan real estate license or the ability to obtain one is required. Previous experience in sales, customer service, or real estate is highly advantageous. Strong knowledge of the **Meru, Meru, KE** property market is preferred. The ability to work independently and as part of a team in a hybrid work setting is essential. You should be highly motivated, results-oriented, and possess a strong work ethic. This role offers a competitive commission structure along with a retainer, providing significant earning potential for driven individuals. Join our team and help clients find their dream homes or invest wisely in the local property market.
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Senior Wellness Consultant - Remote Client Relations
00100 Abothuguchi West
KES650000 Annually
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Posted today
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Our client, a leading provider of corporate wellness solutions, is seeking a seasoned Senior Wellness Consultant to manage client relationships and program delivery. This is a fully remote position, enabling you to connect with clients and drive health initiatives nationwide. While the role is remote, a connection to or understanding of the wellness landscape in Nairobi, Nairobi, KE is beneficial. You will be responsible for engaging with corporate clients, understanding their wellness needs, and designing and implementing customized wellness programs. Your duties will include conducting needs assessments, developing program strategies, delivering health-related workshops and presentations (virtually), monitoring program effectiveness, and providing ongoing support to clients. You will also work to identify opportunities for program expansion and ensure high levels of client satisfaction. The ideal candidate will have a Bachelor's degree in Health Promotion, Kinesiology, Psychology, or a related field, with at least 7 years of experience in corporate wellness or health coaching. Certification from a recognized wellness organization is highly desirable. Exceptional interpersonal, communication, and presentation skills are essential, as is the ability to build strong rapport with clients remotely. Experience with wellness technology platforms and a passion for promoting health and well-being are critical. If you are motivated to empower individuals and organizations to achieve their wellness goals through expert guidance and engaging programs, this remote consultancy role is an excellent fit.
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4
Senior Skincare Specialist, E-commerce & Client Relations
20100 Naivasha, Rift Valley
KES220000 Annually
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Posted today
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Job Description
Our client, a luxury skincare brand, is seeking a passionate and knowledgeable Senior Skincare Specialist to enhance their online customer experience and drive e-commerce sales. This is a fully remote position, offering a unique opportunity to connect with clients and share expertise from anywhere. The ideal candidate will possess a deep understanding of skincare science, product formulation, and effective treatment protocols. You will be responsible for providing personalized skincare consultations to customers via video calls, email, and chat, guiding them towards the most suitable products. Key responsibilities include developing customized skincare routines, educating clients about ingredient benefits, and addressing their specific skin concerns. You will also contribute to creating engaging skincare content for the company's website and social media channels, ensuring accurate and informative product descriptions. This role requires excellent communication and interpersonal skills, a strong sense of empathy, and the ability to build lasting client relationships. Proficiency in using e-commerce platforms and customer relationship management (CRM) systems is essential. The successful candidate will be highly organized, detail-oriented, and possess a genuine passion for the beauty and wellness industry, with a proven ability to translate product knowledge into compelling sales consultations in a remote environment. This is an exciting chance to be a brand ambassador and positively impact client skincare journeys.
Responsibilities:
Responsibilities:
- Provide personalized skincare consultations to clients via video, email, and chat.
- Educate clients on product ingredients, benefits, and usage for their specific skin types and concerns.
- Develop customized skincare routines and recommend appropriate products.
- Drive e-commerce sales by offering expert advice and product recommendations.
- Build and maintain strong relationships with clients, fostering loyalty and repeat business.
- Create engaging and informative skincare content for the website and social media.
- Stay up-to-date with the latest skincare trends, ingredients, and industry advancements.
- Assist with customer inquiries and resolve product-related issues promptly.
- Collaborate with the marketing team on product launches and promotional activities.
- Maintain accurate client records and consultation notes in the CRM system.
- Certification or extensive experience as a skincare therapist, esthetician, or related field.
- Proven experience (4+ years) in a client-facing role within the beauty or skincare industry.
- Deep knowledge of skincare science, ingredients, and common skin concerns.
- Excellent communication, interpersonal, and active listening skills.
- Experience with e-commerce platforms and CRM software.
- Strong sales aptitude and ability to provide tailored recommendations.
- Ability to work independently and manage a remote client base effectively.
- Passion for the beauty and wellness industry.
- Knowledge of beauty product formulations and brands is a plus.
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5
Senior Aesthetician & Client Relations Specialist
00200 Abothuguchi West
KES85000 Annually
WhatJobs
Posted today
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Our client is seeking a highly skilled and experienced Senior Aesthetician with a passion for client care and a proven ability to build lasting relationships. This is a fully remote position, offering the flexibility to work from anywhere within Kenya while contributing to a leading beauty and wellness brand. As a Senior Aesthetician, you will be responsible for providing expert-level skincare treatments, consultations, and personalized product recommendations to our valued clientele. Your role will extend beyond treatment delivery to encompass client retention strategies, managing client portfolios, and ensuring an exceptional customer experience from initial contact through follow-up. You will conduct in-depth skin analysis using advanced diagnostic tools, develop bespoke treatment plans, and stay abreast of the latest industry trends and technologies in aesthetic dermatology and beauty treatments. Key responsibilities include performing a range of advanced facials, chemical peels, microdermabrasion, and other non-invasive skin rejuvenation procedures. You will also be instrumental in training and mentoring junior aestheticians, contributing to their professional development. Excellent communication and interpersonal skills are paramount, as you will be the primary point of contact for many clients, addressing their concerns and guiding them towards their aesthetic goals. A strong understanding of cosmetic ingredients, their efficacy, and contraindications is essential. This role requires a self-starter with exceptional organizational skills, the ability to manage multiple client appointments efficiently, and a commitment to maintaining the highest standards of hygiene and professionalism in a virtual setting. The ideal candidate will possess a deep understanding of client management software and be adept at leveraging digital platforms for client communication and engagement. Experience in sales and upselling of skincare products and services is highly desirable. We are looking for individuals who are proactive, empathetic, and dedicated to enhancing the well-being and confidence of our clients through expert aesthetic care. Join our dynamic, remote-first team and make a significant impact in the beauty and wellness industry.
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Remote Senior Aesthetician & Client Relations Specialist
60200 Meru , Eastern
KES180000 Annually
WhatJobs
Posted today
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Job Description
Our client is seeking a highly skilled and experienced Senior Aesthetician and Client Relations Specialist to join their dynamic, fully remote team. In this pivotal role, you will be responsible for providing expert-level skincare consultations and treatments to a diverse clientele, leveraging cutting-edge virtual technologies. You will develop personalized skincare plans, educate clients on product usage and treatment protocols, and build lasting relationships to foster client loyalty and satisfaction. This position demands exceptional communication skills, a deep understanding of dermatology and cosmetic treatments, and the ability to adapt and excel in a remote-first environment.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Conduct comprehensive virtual skin analysis and consultations, identifying client needs and recommending appropriate treatments and products.
- Perform virtual aesthetic treatments and guide clients through at-home application of advanced skincare regimens.
- Develop and implement personalized treatment plans tailored to individual client goals and skin concerns.
- Educate clients on skin health, product ingredients, and best practices for achieving optimal results.
- Manage client relationships, including scheduling virtual appointments, follow-ups, and addressing client inquiries promptly and professionally.
- Stay updated with the latest trends, technologies, and advancements in the beauty and wellness industry, particularly in virtual service delivery.
- Collaborate with the marketing team to create engaging content and educational materials for online platforms.
- Maintain accurate and confidential client records.
- Achieve and exceed client satisfaction targets and retention goals.
- Troubleshoot and resolve client issues with empathy and efficiency.
Qualifications:
- Must hold a valid professional aesthetician license and relevant certifications.
- Minimum of 5 years of experience as a practicing aesthetician with a strong portfolio of client success stories.
- Proven experience in remote client consultation and service delivery.
- In-depth knowledge of various skin types, conditions, and treatment modalities.
- Proficiency with virtual consultation platforms and CRM software.
- Exceptional interpersonal, communication, and presentation skills.
- Self-motivated, highly organized, and able to work independently with minimal supervision.
- A passion for beauty, wellness, and helping clients achieve their skin goals.
- Ability to work flexible hours to accommodate diverse client time zones.
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7
Business Development Manager - Technology Solutions
90100 Gathiruini
KES400000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client is seeking a proactive and results-driven Business Development Manager to spearhead the growth of their technology solutions portfolio. This fully remote role is crucial for identifying new market opportunities, building strategic partnerships, and driving revenue growth in the technology sector. You will be responsible for understanding the market landscape, identifying potential clients and partners, and developing tailored solutions that meet their specific technology needs. This role requires a deep understanding of current technology trends, excellent sales and negotiation skills, and the ability to forge strong relationships with clients and stakeholders in a virtual environment.
Key responsibilities include:
Key responsibilities include:
- Identifying and pursuing new business opportunities in the technology solutions market.
- Developing and executing strategic business development plans to achieve revenue targets.
- Building and maintaining strong relationships with potential clients, partners, and key stakeholders.
- Understanding client needs and proposing customized technology solutions that address their challenges.
- Negotiating and closing deals, ensuring favorable terms and conditions.
- Collaborating with internal teams, including sales, marketing, and product development, to ensure successful client engagement and project delivery.
- Conducting market research and competitive analysis to identify trends and opportunities.
- Representing the company at industry events, conferences, and networking opportunities.
- Developing proposals, presentations, and sales collateral.
- Tracking business development activities and providing regular reports on pipeline and progress.
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8
Business Development Manager - SaaS Solutions
00100 Abothuguchi West
KES130000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client is a rapidly growing technology firm seeking a driven and strategic Business Development Manager to expand its market reach for innovative SaaS solutions. This role is primarily remote, allowing you to work from **Nairobi** or other strategic locations, with occasional travel for key client meetings and industry events. You will be responsible for identifying new business opportunities, building strong relationships with potential clients, and driving revenue growth. This position requires a deep understanding of the SaaS market, exceptional sales acumen, and a proven ability to close deals.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Identify and pursue new business opportunities within target markets and industries.
- Develop and implement strategic sales plans to achieve company revenue goals.
- Build and maintain strong, long-lasting relationships with prospective clients and partners.
- Understand client needs and requirements, and tailor SaaS solutions to meet them.
- Lead the sales process from initial contact to contract signing, including product demonstrations and proposal development.
- Negotiate contract terms and pricing to secure profitable deals.
- Collaborate with the marketing team to generate leads and develop effective go-to-market strategies.
- Stay informed about industry trends, competitor activities, and emerging technologies.
- Represent the company at industry conferences, trade shows, and networking events.
- Achieve and exceed monthly and quarterly sales quotas.
- Provide regular reports on sales activities, pipeline, and forecast to senior management.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Computer Science, or a related field. An MBA is a plus.
- Minimum of 5 years of proven experience in business development, sales, or account management, specifically within the SaaS industry.
- Demonstrated track record of exceeding sales targets and driving revenue growth.
- In-depth knowledge of SaaS business models, market trends, and sales methodologies.
- Excellent communication, presentation, negotiation, and interpersonal skills.
- Ability to build rapport and trust with clients at all levels.
- Strong understanding of CRM software (e.g., Salesforce) and sales enablement tools.
- Strategic thinker with strong analytical and problem-solving capabilities.
- Self-motivated, with the ability to work independently and manage priorities in a remote environment.
- Willingness to travel as needed.
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