42 Senior Training Roles jobs in Kenya

We are looking for a
Learning & Development Lead
to join our Human Resources Department as we scale up and drive digital and financial inclusion globally.
Role Overview
We are seeking a dynamic Learning & Development Lead to join our L&D team at M-KOPA. This role is perfect for a learning professional who thrives on designing impactful training experiences, managing educational programs, and driving organizational learning initiatives through data-driven approaches and cutting-edge learning technologies.

What You'll Do
Learning Strategy & Program Development

• Facilitate and deliver comprehensive learning programs aligned with organizational objectives and business goals.
• Conduct thorough learning needs assessments using surveys, interviews, and data analytics to identify skill gaps.
• Create engaging e-learning content, including multimedia resources, interactive modules, and mobile-friendly learning materials.
• Facilitate training sessions, workshops, and learning experiences across various formats (virtual, in-person, blended, microlearning).
• Support the delivery of Talent Management programs.

Technology & Innovation

• Manage and optimize Learning Management System (LMS) and learning technologies.
• Procure and evaluate emerging learning technologies, AI-powered learning tools, and virtual reality training solutions.
• Design and implement digital learning strategies including social learning and performance support tools.
• Create mobile-first learning experiences and just-in-time learning resources.

Data Analytics & Measurement

• Develop and track learning analytics and key performance indicators (KPIs) to measure training effectiveness and ROI.
• Conduct data-driven analysis of learning outcomes, engagement metrics, and business impact.
• Prepare comprehensive reports on program effectiveness and learning trends for leadership teams.
• Use learning analytics to personalize learning paths and improve program design.

Stakeholder Management & Business Partnership

• Champion training programs across the organization through strategic marketing and communication campaigns.
• Build strong partnerships with department heads, subject matter experts, and external vendors.
• Present business cases for L&D investments demonstrate measurable impact on organizational performance.
• Manage relationships with external L&D partners, vendors, and technology providers.

Budget & Operations Management

• Maintain the learning & development budget and records.
• Manage procurement processes for training materials, technologies, and external partnerships.
• Maintain accurate records of training activities, compliance requirements, and program outcomes.

What You'll Need

• Bachelor's degree in human resources, Education, Psychology, Instructional Design, or related field.
• 3-5 years of experience in learning and development, instructional design, or corporate training
• Proven experience with Learning Management Systems (LMS) and e-learning authoring tools (Articulate, Captivate, etc.)
• Strong knowledge of adult learning theories and instructional design principles
• Experience with data analysis and learning analytics tools
• Excellent facilitation, presentation, and communication skills
• Project management experience with ability to manage multiple programs simultaneously
• Proficiency in Microsoft Office Suite and familiarity with collaboration tools.

Why M-KOPA?
At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at
m-
.

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.
Important Notice
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

• Assist Project Managers in developing project plans, timelines, and resource allocation.
• Coordinate project-related activities and tasks among team members.
• Maintain project documentation, including meeting minutes, status reports, and risk logs.
• Track project progress and flag any deviations from the plan.
• Facilitate communication between project team members, stakeholders, and external partners.
• Support the organization and scheduling of project meetings and workshops.
• Assist in the preparation of project deliverables and presentations.
• Help manage project risks and issues, escalating as necessary.
• Learn and utilize project management software and collaboration tools.
• Contribute to the continuous improvement of project management processes within the team.

• Currently pursuing or recently completed a degree in Education, Business Administration, Project Management, or a related field.
• Strong organizational and time management skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) or Google Workspace.
• Proactive attitude and a willingness to learn.
• Ability to work independently and manage tasks effectively in a remote environment.
• Interest in e-learning, instructional design, or project management.
• Basic understanding of project management concepts is a plus.
• Comfortable using online collaboration tools and video conferencing software.

• Analyze learning needs and design comprehensive instructional strategies for e-learning courses and blended learning programs.
• Develop engaging and interactive learning content, including storyboards, scripts, e-learning modules, videos, assessments, and job aids.
• Utilize authoring tools (e.g., Articulate Storyline, Adobe Captivate) and multimedia software to create high-quality learning materials.
• Collaborate effectively with subject matter experts (SMEs), instructors, and other stakeholders to ensure content accuracy and alignment with learning objectives.
• Manage the end-to-end development process for e-learning projects, from conceptualization to final delivery, in a remote setting.
• Incorporate best practices in adult learning theory, instructional design, and user experience into all course development.
• Develop and implement evaluation strategies to measure the effectiveness of learning programs and identify areas for improvement.
• Stay current with the latest trends and technologies in instructional design, e-learning, and educational technology.
• Maintain organized project documentation and provide regular updates on project status.
• Facilitate virtual learning sessions and provide support to learners as needed.
• Contribute to the development of a comprehensive online learning strategy.

• Bachelor's degree in Education, Instructional Design, E-learning, or a related field. A Master's degree is a plus.
• Minimum of 4 years of experience in instructional design and e-learning development.
• Proficiency with industry-standard authoring tools such as Articulate Storyline, Adobe Captivate, or similar.
• Strong understanding of ADDIE or SAM instructional design models.
• Experience in creating multimedia elements, including video editing and graphic design.
• Excellent written and verbal communication skills, with strong attention to detail.
• Ability to work independently, manage multiple projects simultaneously, and meet deadlines in a remote environment.
• Familiarity with Learning Management Systems (LMS) is advantageous.
• Creative thinking and problem-solving skills applied to educational content development.
• Experience in developing training for corporate or educational settings.

• Design, develop, and deliver engaging and effective learning programs and materials for apprenticeship cohorts.
• Create innovative e-learning modules, virtual workshops, facilitator guides, and participant workbooks.
• Facilitate live online training sessions, webinars, and group discussions, fostering an interactive learning environment.
• Provide individual coaching and mentorship to apprentices, supporting their skill development and career progression.
• Assess learning needs and identify skill gaps within apprentice groups and across the organization.
• Evaluate the effectiveness of training programs through various assessment methods and feedback mechanisms.
• Manage and maintain the Learning Management System (LMS) for program delivery and tracking.
• Collaborate with subject matter experts and stakeholders to ensure curriculum relevance and accuracy.
• Stay current with best practices in adult learning, instructional design, and apprenticeship program management.
• Contribute to the continuous improvement of learning and development strategies and initiatives.

• Bachelor's degree in Education, Human Resources, Organizational Development, or a related field.
• Minimum of 6 years of experience in Learning & Development, with a focus on designing and delivering training programs.
• Demonstrated experience in managing and facilitating apprenticeship or trainee programs.
• Strong understanding of adult learning theories, instructional design principles, and e-learning technologies.
• Proficiency in using LMS platforms (e.g., Moodle, Canvas, Blackboard) and virtual collaboration tools (e.g., Zoom, Microsoft Teams).
• Excellent facilitation, presentation, coaching, and communication skills.
• Ability to work independently, manage multiple projects, and meet deadlines in a remote environment.
• Experience in curriculum development and needs analysis.
• A genuine passion for talent development and fostering a culture of continuous learning.

• Lead the end-to-end design and development of engaging e-learning courses and learning modules.
• Apply adult learning theories and instructional design best practices to create effective learning experiences.
• Collaborate closely with subject matter experts (SMEs) to gather content and ensure accuracy.
• Develop learning objectives, storyboards, scripts, and interactive exercises.
• Utilize authoring tools (e.g., Articulate Storyline, Adobe Captivate) to build digital learning content.
• Incorporate multimedia elements (graphics, video, audio) to enhance learning engagement.
• Design and develop assessments to measure learning effectiveness and impact.
• Manage instructional design projects, timelines, and deliverables in a remote setting.
• Evaluate the effectiveness of learning solutions and recommend improvements.
• Stay current with emerging trends and technologies in instructional design and e-learning.

• Bachelor's degree in Instructional Design, Education, or a related field; Master's degree preferred.
• 5+ years of experience in instructional design and e-learning development.
• Proven experience designing and developing engaging online learning content for diverse audiences.
• Proficiency with leading e-learning authoring tools (e.g., Articulate 360, Adobe Captivate).
• Strong understanding of adult learning principles, ADDIE, SAM, or other instructional design models.
• Experience in creating storyboards, scripts, and learning assessments.
• Excellent project management, organizational, and time management skills.
• Strong communication and collaboration skills, adept at working with remote teams and SMEs.
• Familiarity with learning management systems (LMS) is a plus.
• Portfolio of previous instructional design work is required.

• Design and develop engaging e-learning courses, workshops, and training materials using various authoring tools (e.g., Articulate Storyline, Adobe Captivate).
• Apply instructional design models (e.g., ADDIE, SAM) to create effective learning solutions.
• Collaborate with subject matter experts (SMEs) to gather content, ensure accuracy, and validate learning objectives.
• Develop learning objectives, assessments, and evaluation strategies aligned with course content.
• Create multimedia elements, including graphics, audio, and video, to enhance learning experiences.
• Ensure all learning materials adhere to accessibility standards (e.g., WCAG).
• Manage multiple instructional design projects simultaneously, adhering to deadlines and quality standards.
• Conduct pilot testing and gather feedback to revise and improve course content.
• Stay current with trends and best practices in instructional design, e-learning, and educational technology.
• Provide guidance and mentorship to junior instructional designers.
• Maintain a strong understanding of the target audience's needs and learning styles.

• Bachelor's or Master's degree in Instructional Design, Education, E-Learning, or a related field.
• Minimum of 5 years of experience in instructional design, with a strong portfolio showcasing e-learning development.
• Proficiency in industry-standard authoring tools such as Articulate Storyline 360, Adobe Captivate, or similar.
• Solid understanding of adult learning theories, instructional design principles, and curriculum development.
• Experience with Learning Management Systems (LMS) and learning content management.
• Excellent written and verbal communication skills, with the ability to collaborate effectively with remote teams and SMEs.
• Strong project management and organizational skills, with meticulous attention to detail.
• Creativity and a passion for developing innovative and engaging learning experiences.
• Ability to work independently and manage workload effectively in a remote setting.
• Experience with graphic design tools (e.g., Adobe Creative Suite) and video editing software is a plus.

UNICEF works in over 190 countries and territories to save children's lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture., coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

TERMS OF REFERENCE
Background and Rationale
UNICEF is operating in an increasingly dynamic and complex environment, requiring frequent strategic transitions to remain relevant and effective. These transitions—driven by technological advancements, evolving mandates, and external shifts—bring opportunities but also generate uncertainty and resistance.

While leadership often focuses on senior management, the role of
Country Office Staff Associations (COSA)
and their elected representatives is critical in ensuring smooth, equitable, and successful implementation of change. As direct representatives of the workforce, COSA Chairs and ExCom members are well placed to voice staff concerns and foster engagement. Yet, their capacity to lead, communicate, and mediate during strategic transitions is often underdeveloped, resulting in resistance and mistrust.

To address this gap, the
Regional UNICEF Staff Association (RUSA)
, jointly with the Regional Chief of People and Culture, will host a targeted leadership and change management training during its
Annual General Meeting (AGM) in Zimbabwe, Victoria Falls, 10–14 November 2025
, as part of the broader Future Focus Initiative (FFI) and aligned with the Global and ESAR Staff Support Strategy.

PURPOSE OF THE ASSIGNMENT
The consultancy will
design and facilitate a 1.5-day interactive workshop
to strengthen the leadership capacity of COSA Chairs in navigating organizational changes.

The training will equip participants with practical and transferable skills and tools to:

• Lead with confidence during transitions.
• Communicate effectively and address staff concerns constructively.
• Mediate conflicts and foster psychological safety.
• Influence decision-making to better represent staff interests.
• Build resilience and sustain peer-to-peer learning beyond the training.
• Build transferable skills and toolkit to enable COSA Chairs to conduct CO training sessions to current and future COSA members (TOT format)

Objectives
By the end of the training, participants will be able to:

• Demonstrate increased knowledge of change management.
• Apply effective communication and negotiation skills to real-life change scenarios.
• Use at least three practical tools (e.g., communication plan, staff feedback template, mediation framework) in their country office contexts.
• Strengthening collaboration across COSAs through a regional peer learning community.
• Have a TOT toolkit to transfer the knowledge learnt also to their COSA members in their country offices.
• Report increased confidence (target: ≥75% of participants) in leading staff during organizational transitions.

Scope of Work / Tasks
The Consultant/firm Will Undertake The Following
Phase 1 – Preparation (October 2025)

• Conduct virtual consultations with RUSA ExCom, Regional HR Chief, and selected COSA Chairs to refine priorities.
• Submit a training agenda and methodology tailored to UNICEF's organizational context.

Phase 2 – Delivery (10–11 November 2025)

• Facilitate a 1.5-day in-person workshop for ~22 COSA Chairs.

• Cover key thematic areas:

• Understanding change dynamics

• Strategic communication and feedback
• Negotiation, advocacy, and conflict resolution
• Building resilience and psychological safety

• Influencing and advocacy in strategic transitions

• Apply adult learning methods (simulations, role-plays, group discussions, case study, peer coaching).

• Provide participants with a TOT and toolkit of ready-to-use templates (e.g., presentation, communication plan, conflict mediation guide)
• Building transferable skills to enable COSA Chairs to conduct CO training sessions to current and future COSA members (TOT format) in their country offices.

Phase 3 – Reporting (by 21 November 2025)

• Prepare a comprehensive report summarizing:

• Training proceedings and key outcomes.

• Participant feedback and lessons learned.
• Strategic recommendations and next steps for sustaining capacity (e.g., peer learning community, refresher sessions).

Sustainability and Follow-up
To Ensure Lasting Impact, The Consultant Should Propose

• Simple mechanisms for continued peer exchange (e.g., WhatsApp/Teams group, quarterly check-ins).
• Recommendations for integrating change management into annual COSA planning.
• Options for refresher sessions or training-of-trainers approaches.

Deliverables and Payment Schedule
Deliverable
Deadline
% Payment
Draft agenda and summary of stakeholder consultations

31 Oct 2025

10%

Training facilitated successfully

10–11 Nov 2025

60%

Toolkit of practical change management resources delivered

11 Nov 2025

10%

Final report with recommendations and toolkit annexes

21 Nov 2025

20%

Monitoring and Evaluation
Training Effectiveness Will Be Measured Through

• Pre- and post-training self-assessments of participants' confidence in managing change.
• End-of-session evaluations of relevance, utility, and facilitation quality.
• Management feedback on the contribution of trained COSAs to ongoing transitions.

Minimum Requirements
Qualifications and Experience

• Advanced university degree in Social Sciences, HR Management, Organizational Development, Education, or related field.
• Minimum 5 years of experience facilitating leadership and change management workshops, preferably in international organizations.
• Demonstrated expertise in organizational change, staff engagement, and adult learning methodologies.
• Prior experience with UNICEF or other UN agencies is highly desirable.
• Strong facilitation, communication, and analytical reporting skills in English (French desirable).

For every Child, you demonstrate.

• UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Qualified candidates are invited to submit the following documents via the online recruitment portal (Talent Management System):

• An up-to-date curriculum vitae (CV)
• A detailed technical proposal
• A separate financial proposal

Please ensure that the technical and financial proposals are submitted as distinct documents.

Interested Applicants Must Clearly Indicate

• Their availability to undertake the assignment
• Their daily or monthly rate
• Their capacity to fulfill the Terms of Reference

Applications submitted without a fee/ rate will not be considered.
UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants' bank account information.
Remarks
As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable Candidates are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants' bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.