6,692 Senior Operations Manager Management jobs in Kenya

What you become a part of:

As the Head of Internal Audit, you will report directly to the Chief Financial Officer (CFO) and the Group Managing Director (MD)/ Chief Executive Officer (CEO). You will oversee internal audit activities across all operating units, including manufacturing locations, ensuring robust governance, risk management, and control processes.

This role involves working closely with senior leadership, manufacturing teams, and various departments to assess risks, optimize operations, and ensure compliance with internal policies and external regulations. You will also play a pivotal role in standardizing processes, investigating fraud, and conducting market-specific audits to drive operational excellence and accountability.

What to expect:

Internal Audit Strategy:

• Develop and execute a comprehensive internal audit plan by market and activity, aligned with the organizations strategic goals and risk profile.
• Oversee internal audit activities across all operating units, including manufacturing locations, ensuring critical business processes and geographies are covered.

Risk Management & Market Risk Identification:

• Identify and assess key organizational risks, including market-specific risks, operational, financial, compliance, and IT-related risks.
• Collaborate with leadership to develop and implement risk mitigation strategies, addressing both market-specific and organizational risks.

Audit Execution:

• Conduct audits in-market and via desk-based reviews to evaluate the efficiency and effectiveness of systems, processes, and controls.
• Perform fraud investigations to identify, analyse, and address potential fraudulent activities across the organization.
• Standardize processes and develop SOPs to ensure consistency and compliance across all locations and markets.

Compliance & Governance:

• Ensure adherence to internal policies, procedures, and external regulations across operating units and manufacturing locations.
• Monitor compliance with applicable laws, regulatory requirements, and corporate standards, providing timely recommendations for corrective actions.

Reporting, Remediation & Training:

• Prepare and issue detailed reports on audit findings, risks, and recommendations to the CFO and Group MD/ CEO.
• Oversee the implementation of remedial actions to address audit findings and ensure risks are effectively mitigated.
• Provide training and awareness programs to improve organizational compliance and strengthen internal controls.

Fraud Investigation:

• Lead investigations into suspected fraud, ensuring thorough analysis and reporting of findings to senior management.
• Develop preventive measures and internal controls to reduce exposure to fraudulent activities.

Collaboration & Stakeholder Management:

• Partner with cross-functional teams, including manufacturing teams, to understand business operations and provide actionable recommendations for improvement.
• Foster strong relationships with senior leadership, divisional heads, and external auditors to ensure alignment on internal audit objectives.

Team Leadership & Development:

• Build, lead, and mentor a high-performing internal audit team, fostering a culture of accountability and continuous learning.
• Provide training and development opportunities to enhance team capabilities and ensure alignment with organizational goals.

Process Improvement:

• Identify opportunities to optimize processes, enhance operational efficiency, and strengthen internal controls across all units, including manufacturing sites.
• Leverage technology and data analytics to improve the quality and efficiency of audit processes.

Essential qualifications, experience and skills:

Qualifications:

• Chartered Accountant (CA), Certified Internal Auditor (CIA), or equivalent professional certification is required.
• Additional certifications in risk management or fraud detection (e.g., CISA, CFE) are highly desirable.

Experience:

• 12+ years of progressive experience in internal audit, risk management, or compliance, with at least 5 years in a leadership role.
• Strong exposure to multinational organizations or businesses operating in emerging markets, preferably in the pharmaceutical or FMCG sectors.
• Proven ability to lead audits across multiple geographies and functional areas of an organization, including manufacturing, warehousing, and distribution.

Skills:

• Expertise in internal auditing methodologies, risk assessment frameworks, and control evaluation techniques.
• Strong analytical and problem-solving skills, with the ability to provide actionable recommendations.
• Proficiency in using audit tools and data analytics to enhance audit quality and efficiency.
• Excellent communication and interpersonal skills to interact effectively with stakeholders at all levels.
• Demonstrated ability to lead and develop high-performing teams.

What you become a part of:

As the Head of Internal Audit, you will report directly to the Chief Financial Officer (CFO) and the Group Managing Director (MD)/ Chief Executive Officer (CEO). You will oversee internal audit activities across all operating units, including manufacturing locations, ensuring robust governance, risk management, and control processes.

This role involves working closely with senior leadership, manufacturing teams, and various departments to assess risks, optimize operations, and ensure compliance with internal policies and external regulations. You will also play a pivotal role in standardizing processes, investigating fraud, and conducting market-specific audits to drive operational excellence and accountability.

What to expect:

Internal Audit Strategy
:

• Develop and execute a
  comprehensive internal audit plan
  by market and activity, aligned with the organization's strategic goals and risk profile.
• Oversee internal audit activities across all operating units, including manufacturing locations, ensuring critical business processes and geographies are covered.

Risk Management & Market Risk Identification
:

• Identify and assess
  key organizational risks
  , including market-specific risks, operational, financial, compliance, and IT-related risks.
• Collaborate with leadership to develop and implement
  risk mitigation strategies
  , addressing both market-specific and organizational risks.

Audit Execution
:

• Conduct audits
  in-market
  and via desk-based reviews to evaluate the efficiency and effectiveness of systems, processes, and controls.
• Perform
  fraud investigations
  to identify, analyse, and address potential fraudulent activities across the organization.
• Standardize processes and
  develop SOPs
  to ensure consistency and compliance across all locations and markets.

Compliance & Governance
:

• Ensure adherence to
  internal policies, procedures, and external regulations
  across operating units and manufacturing locations.
• Monitor compliance with applicable laws, regulatory requirements, and corporate standards, providing timely recommendations for corrective actions.

Reporting, Remediation & Training
:

• Prepare and issue
  detailed reports
  on audit findings, risks, and recommendations to the CFO and Group MD/ CEO.
• Oversee the implementation of remedial actions to address audit findings and ensure risks are effectively mitigated.
• Provide
  training and awareness programs
  to improve organizational compliance and strengthen internal controls.

Fraud Investigation
:

• Lead investigations into suspected fraud, ensuring thorough analysis and reporting of findings to senior management.
• Develop preventive measures and internal controls to reduce exposure to fraudulent activities.

Collaboration & Stakeholder Management
:

• Partner with cross-functional teams, including manufacturing teams, to understand business operations and provide actionable recommendations for improvement.
• Foster strong relationships with senior leadership, divisional heads, and external auditors to ensure alignment on internal audit objectives.

Team Leadership & Development
:

• Build, lead, and mentor a high-performing
  internal audit team
  , fostering a culture of accountability and continuous learning.
• Provide training and development opportunities to enhance team capabilities and ensure alignment with organizational goals.

Process Improvement
:

• Identify opportunities to optimize processes, enhance operational efficiency, and strengthen internal controls across all units, including manufacturing sites.
• Leverage technology and data analytics to improve the quality and efficiency of audit processes.

Essential qualifications, experience and skills:

Qualifications
:

• Chartered Accountant (CA), Certified Internal Auditor (CIA), or equivalent professional certification is required.
• Additional certifications in risk management or fraud detection (e.g., CISA, CFE) are highly desirable.

Experience
:

• 12+ years of progressive experience in internal audit, risk management, or compliance, with at least 5 years in a leadership role.
• Strong exposure to multinational organizations or businesses operating in emerging markets, preferably in the pharmaceutical or FMCG sectors.
• Proven ability to lead audits across multiple geographies and functional areas of an organization, including manufacturing, warehousing, and distribution.

Skills
:

• Expertise in internal auditing methodologies, risk assessment frameworks, and control evaluation techniques.
• Strong analytical and problem-solving skills, with the ability to provide actionable recommendations.
• Proficiency in using audit tools and data analytics to enhance audit quality and efficiency.
• Excellent communication and interpersonal skills to interact effectively with stakeholders at all levels.
• Demonstrated ability to lead and develop high-performing teams.

Will oversees all aspects of the factory, including planning production, Sales, quality, maximizing efficiency and asset utilization, managing staff, implementing safety procedures, and analyzing performance data to achieve company goals & targets.

Required Candidate profile

Experience in Africa is mandatory , Has proven record of factory operations & sales

JOB VACANCY: General Manager Operations

Company
: MkulimaDigital

Location
: Nairobi, Kitui, Voi and Kajiado.

Employment Type
: Full‑time

Role Overview

is seeking a motivated and experienced
General Operations Manager
to oversee and drive our operational, digital, and content functions. This person will ensure all internal processes, online platforms, e‑commerce, demo farms, and stakeholder engagements run smoothly while protecting company assets.

Duties & Responsibilities

• Oversee administration and content management across all company social media platforms: Facebook, Instagram, WhatsApp, Twitter (X), and TikTok.
• Ensure the company blog is kept up to date with fresh, engaging, and relevant content.
• Ensure the company website and portal are regularly updated, fully functional, user‑friendly, and secure.
• Manage the farmer onboarding process (converted prospects) from signup through to listing their products on our e‑commerce site.
• Oversee all e‑commerce operations: product listing, order processing, payment coordination, delivery/tracking, returns, customer feedback.
• Manage and coordinate company demo farms with the objective of generating content (videos, photos, case studies, success stories) for marketing, education, and engagement.
• Coordinate with external stakeholders (suppliers, partner organizations, government bodies, NGOs, agritech collaborators) to support operations and growth.
• Ensure security of company assets — both physical (equipment, demo farm assets) and digital (data, website, platforms).
• Monitor performance metrics for operations, social media, e‑commerce etc., and produce regular reports with actionable insights.
• Manage and lead a small team (if applicable), setting priorities, delegating tasks, and maintaining high standards of output and professionalism.

Qualifications & Skills

• Bachelor's degree in business administration, Agriculture, Agribusiness, Marketing, Information Technology, or a related field. A master's degree is an advantage.
• Minimum
  3‑5 years
  of experience in operations management, preferably in agritech, e‑commerce, digital content, or a related sector.
• Strong knowledge of social media platforms and content creation (graphics, video, copywriting). Experience managing blogs, websites, portals.
• Solid understanding of e‑commerce workflows and tools (product listing, order management, payments, logistics).
• Experience with farm operations or agricultural production, particularly demo farms, is a plus.
• Excellent organizational, project management, and multitasking skills.
• Strong stakeholder management skills: able to liaise with external partners and negotiate where necessary.
• IT‑savvy; comfortable managing digital platforms and ensuring digital security best practices.
• Good leadership and team management skills; able to motivate, supervise, and mentor staff.
• Strong written and verbal communication skills in English; knowledge of Kiswahili/local languages is a bonus.

How to Apply

Please send the following to by
15th November 2025
:

• CV/Resume
• Cover Letter (explaining why you are a good fit for this role)
• 2‑3 work samples (e.g. content pieces, examples of e‑commerce/operational reports, social media campaign work)

What We Offer

• Competitive salary package commensurate with experience
• Opportunity to work in a fast‑growing agritech startup with real impact
• Hands‑on role with wide scope: operations, content, e‑commerce, farming demonstration

Key Responsibilities:

• Oversee daily clinic operations for seamless functioning.
• Develop and enforce policies, SOPs, and quality standards.
• Ensure compassionate, efficient patient experience.
• Manage administrative, financial, and HR functions.
• Monitor budgets, optimize resources, and control costs.
• Ensure compliance with regulations and accreditations.
• Partner with clinical teams to drive patient outcomes.
• Lead, guide, and motivate staff to meet goals.

Qualifications & Experience:

• Bachelor's/Master's in Business Administration, Healthcare Management, or related field.
• 7–10 years' healthcare operations experience (IVF/fertility preferred).
• Strong knowledge of SOPs, compliance, and quality standards.
• Proven leadership in managing teams and driving efficiency.
• Excellent organizational, analytical, and communication skills.
• Track record in resource optimization and cost control.

• Developing and executing the strategic vision for remote facilities management operations.
• Establishing operational policies, procedures, and standards for remote service delivery.
• Overseeing the performance of a geographically dispersed team, driving accountability and continuous improvement.
• Managing budgets, resource allocation, and procurement for facilities services.
• Implementing technology solutions to enhance remote monitoring, reporting, and service management.
• Ensuring compliance with all health, safety, environmental, and regulatory requirements.
• Developing and maintaining strong relationships with external vendors and service providers.
• Analyzing operational data to identify trends, risks, and opportunities for optimization.
• Leading initiatives to improve service quality, customer satisfaction, and cost-effectiveness.
• Developing and delivering comprehensive performance reports to senior leadership.
• Fostering a culture of innovation, collaboration, and operational excellence within the remote team.

• Oversee the daily operations of facilities management across multiple sites.
• Coordinate and manage maintenance, repair, and improvement projects.
• Ensure compliance with health, safety, and environmental regulations.
• Manage relationships with external vendors and service providers.
• Negotiate contracts and ensure service level agreements are met.
• Develop and manage facility budgets, controlling costs effectively.
• Respond to and resolve facility-related issues and requests promptly.
• Implement and oversee cleaning and sanitation protocols.
• Maintain accurate records of facility assets, maintenance schedules, and expenses.
• Contribute to the development of long-term facilities management strategies.

• Proven experience in facilities management, building operations, or a related field.
• Strong knowledge of building systems, maintenance, and safety regulations.
• Experience in vendor management, contract negotiation, and budget administration.
• Excellent organizational, time management, and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to work effectively remotely.
• Proficiency in facilities management software and standard office applications.
• Relevant professional certifications (e.g., IFMA) are a plus.
• Ability to manage multiple priorities and work independently.