6,265 Senior Engineer jobs in Kenya
Technical lead
Posted 588 days ago
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Senior Field Service Engineer (Remote Technical Lead)
Posted 2 days ago
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Responsibilities:
- Provide advanced remote technical support and troubleshooting for field service engineers encountering complex equipment issues.
- Analyze technical problems, identify root causes, and develop effective solutions.
- Guide field technicians through diagnostic procedures, repair processes, and preventive maintenance tasks.
- Develop and maintain comprehensive technical documentation, including troubleshooting guides and best practices.
- Train and mentor field service engineers on new equipment, technologies, and service procedures.
- Collaborate with product development and engineering teams to provide feedback on product design and reliability.
- Monitor service performance metrics and identify areas for improvement in efficiency and customer satisfaction.
- Escalate critical issues to appropriate internal teams when necessary.
- Stay abreast of the latest technological advancements and service methodologies in the industry.
- Contribute to the development and implementation of remote service strategies.
Qualifications:
- Bachelor's degree in Engineering (Mechanical, Electrical, or relevant field) or equivalent practical experience.
- A minimum of 7 years of experience in field service engineering or a related technical support role.
- Extensive hands-on experience with complex machinery, industrial equipment, or technical systems.
- Proven ability to diagnose and resolve intricate technical issues.
- Excellent communication, interpersonal, and remote coaching skills.
- Proficiency in using diagnostic tools, remote access software, and service management systems.
- Strong analytical and problem-solving capabilities.
- Ability to work independently and manage a demanding remote schedule.
- A proactive approach to identifying and addressing technical challenges.
Join our client's technical support network and play a crucial role in maintaining operational excellence. This remote position offers the chance to impact service delivery significantly, and we encourage applications from individuals connected to the Nyeri, Nyeri, KE region.
Senior Field Service Engineer (Remote Technical Lead)
Posted 4 days ago
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Key Responsibilities:
- Provide remote, in-depth technical support and troubleshooting for complex industrial machinery and systems.
- Analyze equipment performance data and diagnostic reports to identify root causes of failures.
- Guide and mentor on-site field service technicians through complex repair procedures via remote communication channels.
- Develop and update technical documentation, including troubleshooting guides, repair manuals, and best practice procedures.
- Respond to high-priority technical escalations, ensuring rapid resolution of critical issues.
- Collaborate with engineering and product development teams to provide feedback on product performance and design improvements.
- Train and certify new field service technicians on equipment operation and maintenance.
- Maintain accurate records of all service requests, troubleshooting steps, and resolutions within the CRM system.
- Ensure customer satisfaction by providing timely, accurate, and effective technical support.
- Stay current with the latest technologies, product updates, and industry best practices.
Qualifications:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Technology, or a related technical field.
- Minimum of 7 years of experience as a Field Service Engineer or in a similar technical support role, with a strong emphasis on industrial equipment installation, maintenance, and repair.
- Proven expertise in diagnosing and resolving complex mechanical, electrical, and hydraulic issues.
- Excellent understanding of control systems, PLCs, and industrial automation.
- Strong remote communication skills, including video conferencing, phone, and written communication, with the ability to explain complex technical concepts clearly.
- Proficiency in using diagnostic tools, schematics, and technical manuals.
- Ability to work independently, manage time effectively, and prioritize urgent technical issues in a remote environment.
- Experience in training or mentoring junior technicians is highly desirable.
- Familiarity with CRM systems and remote support platforms.
- A customer-centric mindset with a strong commitment to problem resolution.
Lead Technical Support Engineer
Posted 2 days ago
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Senior Technical Lead - Industrial Automation
Posted 2 days ago
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As a remote-first organization, this role requires exceptional communication and collaboration skills. You will work closely with clients and internal teams to define automation requirements, develop innovative solutions, and oversee the integration and commissioning of systems. The ideal candidate possesses a strong background in electrical engineering, mechanical engineering, or a related field, coupled with extensive hands-on experience in industrial automation technologies. You must be adept at troubleshooting complex technical issues, documenting systems thoroughly, and staying current with the latest advancements in automation and control systems. You will also play a key role in the conceptualization and execution of new automation strategies and technologies. This is a fantastic opportunity to apply your technical leadership to impactful projects and drive innovation in manufacturing, all within the flexibility of a fully remote setup.
Responsibilities:
- Lead the design, development, and implementation of industrial automation and control systems.
- Develop and program PLCs, HMIs, SCADA systems, and robotics for various manufacturing applications.
- Specify and integrate sensors, actuators, drives, and other automation components.
- Conduct system diagnostics, troubleshooting, and performance optimization.
- Develop and maintain technical documentation, including design specifications, wiring diagrams, and operating manuals.
- Collaborate with clients and cross-functional teams to define project requirements and scope.
- Oversee the commissioning and validation of automation systems.
- Mentor and guide junior automation engineers and technicians.
- Stay current with emerging automation technologies, industry standards, and best practices.
- Contribute to the continuous improvement of automation strategies and system reliability.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Engineering, or a related field; Master's degree is a plus.
- Minimum of 8 years of progressive experience in industrial automation and control systems engineering.
- Proven expertise in PLC programming (e.g., Siemens, Allen-Bradley), HMI/SCADA development, and robotic systems integration.
- Strong understanding of industrial networking protocols, sensors, and electrical hardware.
- Excellent problem-solving, analytical, and troubleshooting skills.
- Proficiency in CAD software and system design tools.
- Strong communication and interpersonal skills, with the ability to effectively lead technical teams remotely.
- Experience with IoT integration in industrial environments is highly desirable.
- Ability to manage multiple projects and deadlines in a fast-paced, remote setting.
- A passion for innovation and driving efficiency in manufacturing processes.
Lead Technical Support Engineer (Remote)
Posted 1 day ago
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Key Responsibilities:
- Provide advanced technical support and troubleshooting for complex customer issues across various platforms and products.
- Lead and mentor a team of remote technical support specialists, offering guidance and expertise.
- Develop and maintain comprehensive technical documentation, including knowledge base articles, FAQs, and troubleshooting guides.
- Diagnose and resolve intricate software bugs, hardware malfunctions, and network connectivity problems.
- Collaborate with engineering and product development teams to identify root causes of recurring issues and advocate for product improvements.
- Manage escalations and ensure timely resolution of critical customer incidents.
- Develop and deliver technical training to support staff and potentially end-users.
- Monitor system performance and proactively identify potential issues before they impact users.
- Contribute to the development and refinement of support processes and tools.
- Analyze support ticket data to identify trends, patterns, and areas for improvement.
- Communicate technical solutions clearly and effectively to customers with varying levels of technical understanding.
- Maintain a high level of customer satisfaction through professional and efficient service.
- Stay up-to-date with the latest technologies and industry best practices in technical support.
- Ensure adherence to Service Level Agreements (SLAs) for all support requests.
This is a fully remote position, offering the flexibility to work from anywhere, with a focus on supporting clients globally and contributing to a team distributed around Ruiru, Kiambu, KE . We are looking for a candidate with a strong technical aptitude, excellent problem-solving skills, and a passion for helping others. The ideal candidate will have extensive experience in technical support, including a proven ability to handle complex issues and lead a team. Exceptional communication, interpersonal, and active listening skills are essential for success. You must be proficient in using remote support tools and collaborating effectively within a distributed team environment. A background in IT support, network administration, or a related technical field is required. Your ability to remain calm under pressure and provide exceptional customer service will be key.
Lead Technical Support Engineer - Remote
Posted 2 days ago
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Key Responsibilities:
- Lead, mentor, and manage a team of remote technical support engineers.
- Provide expert-level technical support and troubleshooting for complex customer issues across multiple product lines.
- Act as the primary escalation point for critical technical problems, ensuring timely and satisfactory resolution.
- Develop and maintain comprehensive technical documentation, knowledge base articles, and troubleshooting guides.
- Analyze support trends and identify recurring issues, providing feedback to product development and engineering teams for improvement.
- Define and implement best practices for technical support operations, including response times and resolution rates.
- Train and onboard new technical support team members, ensuring they are equipped with the necessary skills and knowledge.
- Monitor support team performance and provide regular feedback and coaching.
- Engage with customers at a senior level to manage expectations and ensure satisfaction.
- Contribute to the continuous improvement of support tools and systems.
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Principal Electrical Engineer
Posted today
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Responsibilities:
- Lead the electrical design and engineering for various projects, including power generation, distribution, and control systems.
- Develop system architectures, schematics, and technical specifications.
- Perform detailed electrical calculations, load flow studies, and short-circuit analyses.
- Utilize simulation software (e.g., MATLAB/Simulink, PSCAD) for system modeling and validation.
- Ensure designs comply with relevant industry standards, codes, and safety regulations.
- Collaborate with cross-functional teams, including mechanical engineers and project managers.
- Provide technical leadership and mentorship to junior electrical engineers.
- Troubleshoot and resolve complex electrical engineering issues.
- Evaluate and select electrical components and equipment.
- Contribute to research and development of new electrical technologies and solutions.
- Master's degree in Electrical Engineering or a closely related field.
- 10+ years of progressive experience in electrical engineering, with a specialization in power systems or related areas.
- Proven experience in designing and implementing complex electrical systems.
- Deep understanding of power electronics, AC/DC systems, and control theory.
- Proficiency with electrical design software and simulation tools.
- Knowledge of renewable energy integration, microgrids, and energy storage systems is highly desirable.
- Strong analytical, problem-solving, and critical-thinking skills.
- Excellent communication, leadership, and interpersonal abilities.
- Ability to manage projects and lead teams effectively in a remote setting.
- Professional Engineer (PE) license or equivalent is a strong asset.
Principal Reservoir Engineer
Posted today
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Responsibilities:
- Develop and implement comprehensive reservoir management strategies to maximize ultimate recovery and economic value.
- Conduct detailed reservoir characterization studies, integrating geological, geophysical, and engineering data.
- Perform advanced reservoir simulation modeling, history matching, and predictive analysis using industry-standard software.
- Evaluate and recommend enhanced oil recovery (EOR) techniques and optimize production strategies.
- Prepare technical reports, reserve estimates, and economic evaluations for reservoir development projects.
- Collaborate with geoscientists, production engineers, and management to define drilling and development targets.
- Provide expert technical guidance and mentorship to reservoir engineering teams.
- Stay current with the latest advancements in reservoir engineering technologies and methodologies.
- Contribute to portfolio reviews and strategic planning initiatives.
- Effectively communicate complex technical concepts to diverse audiences.
Qualifications:
- Master's or Ph.D. degree in Petroleum Engineering, Chemical Engineering, or a related geoscience discipline.
- A minimum of 10-15 years of relevant experience in reservoir engineering within the upstream oil and gas sector.
- Extensive experience with reservoir simulation software (e.g., ECLIPSE, INTERSECT, CMG) and reservoir characterization tools.
- Strong analytical and problem-solving skills, with a proven ability to interpret complex reservoir data.
- Demonstrated expertise in static and dynamic reservoir modeling, uncertainty assessment, and risk management.
- Excellent written and verbal communication skills, with the ability to present findings and recommendations clearly.
- Proven leadership capabilities and experience mentoring technical staff.
- Ability to work independently and collaboratively in a remote team environment.
This role offers the flexibility to work from anywhere while contributing significantly to major projects. While the role is conceptually linked to our operations in Ongata Rongai, Kajiado, KE , it is a 100% remote position, providing unparalleled work-life integration. Apply now to shape the future of energy.
Principal Industrial Engineer
Posted today
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