6,265 Senior Engineer jobs in Kenya

Technical lead

00100 Bridge Talent Management

Posted 588 days ago

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Job Purpose: Responsible for Lubricants Technical functions. Key Responsibilities: Implementation of technical projects within the lubricants sectionIn charge of new product developmentOptimization and implementation of product formulation changesCoordination of new package developmentOverseeing the internal/ external processes and activities that ensure products meet specified quality criteria. Coordinating customer technical submissions including queries and tenders.Reformulating slow-moving products to sale able products.Developing Technical bulletin & data sheets for lubricants productsTo monitor non-conforming products at lube warehouses and take appropriate action monthly.Attend and represent the company in Industry and regulatory technical committees affecting lubricants.Carry out root cause analysis and recommendations for customer technical complaints.RequirementsBachelor’s degree in mechanical/chemical engineeringSpecialized knowledge: Technical knowledge in lubricantsExperience/knowledge of lubricants either in a production or sales environmentStrong analytical skills.Strong Interpersonal skills.At least 5 years of experience in a similar role
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Senior Field Service Engineer (Remote Technical Lead)

10100 Nyeri Town KES90000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client is seeking a highly experienced Senior Field Service Engineer to serve as a Remote Technical Lead. This role is pivotal in providing expert remote assistance to our field service team, ensuring the efficient installation, maintenance, and repair of complex equipment. You will leverage your deep technical knowledge to guide technicians through challenging issues, optimize service processes, and contribute to service strategy. The ideal candidate possesses exceptional diagnostic capabilities, strong leadership qualities, and a proven ability to resolve technical problems remotely.

Responsibilities:
  • Provide advanced remote technical support and troubleshooting for field service engineers encountering complex equipment issues.
  • Analyze technical problems, identify root causes, and develop effective solutions.
  • Guide field technicians through diagnostic procedures, repair processes, and preventive maintenance tasks.
  • Develop and maintain comprehensive technical documentation, including troubleshooting guides and best practices.
  • Train and mentor field service engineers on new equipment, technologies, and service procedures.
  • Collaborate with product development and engineering teams to provide feedback on product design and reliability.
  • Monitor service performance metrics and identify areas for improvement in efficiency and customer satisfaction.
  • Escalate critical issues to appropriate internal teams when necessary.
  • Stay abreast of the latest technological advancements and service methodologies in the industry.
  • Contribute to the development and implementation of remote service strategies.

Qualifications:
  • Bachelor's degree in Engineering (Mechanical, Electrical, or relevant field) or equivalent practical experience.
  • A minimum of 7 years of experience in field service engineering or a related technical support role.
  • Extensive hands-on experience with complex machinery, industrial equipment, or technical systems.
  • Proven ability to diagnose and resolve intricate technical issues.
  • Excellent communication, interpersonal, and remote coaching skills.
  • Proficiency in using diagnostic tools, remote access software, and service management systems.
  • Strong analytical and problem-solving capabilities.
  • Ability to work independently and manage a demanding remote schedule.
  • A proactive approach to identifying and addressing technical challenges.

Join our client's technical support network and play a crucial role in maintaining operational excellence. This remote position offers the chance to impact service delivery significantly, and we encourage applications from individuals connected to the Nyeri, Nyeri, KE region.
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Senior Field Service Engineer (Remote Technical Lead)

01000 Makongeni KES580000 Annually WhatJobs

Posted 4 days ago

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full-time
Our client, a leading manufacturer of advanced industrial equipment, is seeking a highly skilled Senior Field Service Engineer to serve as a Remote Technical Lead within their fully remote support operations. This critical role involves providing expert-level technical assistance, troubleshooting complex issues, and guiding on-site technicians from a distance. The ideal candidate will possess deep knowledge of industrial machinery, exceptional diagnostic skills, and the ability to effectively communicate technical solutions in a remote setting. This position requires a proactive approach to problem-solving and a commitment to maintaining high levels of customer satisfaction.

Key Responsibilities:
  • Provide remote, in-depth technical support and troubleshooting for complex industrial machinery and systems.
  • Analyze equipment performance data and diagnostic reports to identify root causes of failures.
  • Guide and mentor on-site field service technicians through complex repair procedures via remote communication channels.
  • Develop and update technical documentation, including troubleshooting guides, repair manuals, and best practice procedures.
  • Respond to high-priority technical escalations, ensuring rapid resolution of critical issues.
  • Collaborate with engineering and product development teams to provide feedback on product performance and design improvements.
  • Train and certify new field service technicians on equipment operation and maintenance.
  • Maintain accurate records of all service requests, troubleshooting steps, and resolutions within the CRM system.
  • Ensure customer satisfaction by providing timely, accurate, and effective technical support.
  • Stay current with the latest technologies, product updates, and industry best practices.

Qualifications:
  • Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Technology, or a related technical field.
  • Minimum of 7 years of experience as a Field Service Engineer or in a similar technical support role, with a strong emphasis on industrial equipment installation, maintenance, and repair.
  • Proven expertise in diagnosing and resolving complex mechanical, electrical, and hydraulic issues.
  • Excellent understanding of control systems, PLCs, and industrial automation.
  • Strong remote communication skills, including video conferencing, phone, and written communication, with the ability to explain complex technical concepts clearly.
  • Proficiency in using diagnostic tools, schematics, and technical manuals.
  • Ability to work independently, manage time effectively, and prioritize urgent technical issues in a remote environment.
  • Experience in training or mentoring junior technicians is highly desirable.
  • Familiarity with CRM systems and remote support platforms.
  • A customer-centric mindset with a strong commitment to problem resolution.
This is a fully remote position, offering the flexibility to work from anywhere. While the role is remote, a connection to the industrial landscape around **Thika, Kiambu, KE** is advantageous for understanding local operational contexts. Our client is an equal opportunity employer dedicated to creating a diverse and inclusive workplace. The offered salary is competitive and will be commensurate with experience and expertise.
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Lead Technical Support Engineer

30200 Tuwan KES180000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client, a provider of advanced software solutions, is seeking a highly skilled Lead Technical Support Engineer for a fully remote position. This role is crucial for leading a team of support engineers, ensuring the timely and effective resolution of customer technical issues, and enhancing overall customer satisfaction. You will be responsible for managing incoming support requests, diagnosing complex technical problems, and providing clear, concise solutions to end-users. Key duties include mentoring and guiding the technical support team, developing and improving support processes and documentation, and escalating critical issues to engineering teams when necessary. The ideal candidate possesses a deep understanding of software systems, networking concepts, and common troubleshooting methodologies. Excellent communication and interpersonal skills are essential for interacting with customers and team members in a remote environment. This is a remote-first role, requiring strong leadership qualities, a proactive approach to problem-solving, and the ability to manage a distributed team effectively. A bachelor's degree in Computer Science, Information Technology, or a related field is required. A minimum of 5 years of experience in technical support or customer service, with at least 2 years in a leadership or supervisory role, is essential. Proficiency with CRM software and ticketing systems is a must. Certifications in relevant technologies (e.g., CompTIA A+, Network+) are a plus. If you are a passionate problem-solver with a knack for technical issues and a desire to lead a remote support team, we encourage you to apply.
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Senior Technical Lead - Industrial Automation

60100 Embu, Eastern KES7800000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client, a leader in advanced manufacturing solutions, is seeking a highly skilled Senior Technical Lead specializing in Industrial Automation to join our fully remote engineering team. In this crucial role, you will be responsible for designing, developing, and implementing state-of-the-art automation systems for complex industrial processes. You will leverage your expertise in areas such as PLC programming, SCADA systems, robotics, and IoT integration to enhance efficiency, quality, and safety across our clients' operations. This position demands a deep technical understanding, strong problem-solving capabilities, and the ability to lead and mentor junior engineers in a virtual environment.

As a remote-first organization, this role requires exceptional communication and collaboration skills. You will work closely with clients and internal teams to define automation requirements, develop innovative solutions, and oversee the integration and commissioning of systems. The ideal candidate possesses a strong background in electrical engineering, mechanical engineering, or a related field, coupled with extensive hands-on experience in industrial automation technologies. You must be adept at troubleshooting complex technical issues, documenting systems thoroughly, and staying current with the latest advancements in automation and control systems. You will also play a key role in the conceptualization and execution of new automation strategies and technologies. This is a fantastic opportunity to apply your technical leadership to impactful projects and drive innovation in manufacturing, all within the flexibility of a fully remote setup.

Responsibilities:
  • Lead the design, development, and implementation of industrial automation and control systems.
  • Develop and program PLCs, HMIs, SCADA systems, and robotics for various manufacturing applications.
  • Specify and integrate sensors, actuators, drives, and other automation components.
  • Conduct system diagnostics, troubleshooting, and performance optimization.
  • Develop and maintain technical documentation, including design specifications, wiring diagrams, and operating manuals.
  • Collaborate with clients and cross-functional teams to define project requirements and scope.
  • Oversee the commissioning and validation of automation systems.
  • Mentor and guide junior automation engineers and technicians.
  • Stay current with emerging automation technologies, industry standards, and best practices.
  • Contribute to the continuous improvement of automation strategies and system reliability.
Qualifications:
  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Engineering, or a related field; Master's degree is a plus.
  • Minimum of 8 years of progressive experience in industrial automation and control systems engineering.
  • Proven expertise in PLC programming (e.g., Siemens, Allen-Bradley), HMI/SCADA development, and robotic systems integration.
  • Strong understanding of industrial networking protocols, sensors, and electrical hardware.
  • Excellent problem-solving, analytical, and troubleshooting skills.
  • Proficiency in CAD software and system design tools.
  • Strong communication and interpersonal skills, with the ability to effectively lead technical teams remotely.
  • Experience with IoT integration in industrial environments is highly desirable.
  • Ability to manage multiple projects and deadlines in a fast-paced, remote setting.
  • A passion for innovation and driving efficiency in manufacturing processes.
This role offers a compelling opportunity to lead advanced technical projects and shape the future of industrial automation, with the flexibility and autonomy of a fully remote position. Join our forward-thinking team and make a significant impact.
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Lead Technical Support Engineer (Remote)

00200 Ngong KES120000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client is seeking a highly experienced and dedicated Lead Technical Support Engineer to join their fully remote global support team. In this critical role, you will be the primary point of contact for complex technical issues, providing expert-level assistance to customers and guiding junior support staff. You will diagnose, troubleshoot, and resolve a wide range of hardware, software, and network-related problems, ensuring maximum uptime and customer satisfaction.

Key Responsibilities:
  • Provide advanced technical support and troubleshooting for complex customer issues across various platforms and products.
  • Lead and mentor a team of remote technical support specialists, offering guidance and expertise.
  • Develop and maintain comprehensive technical documentation, including knowledge base articles, FAQs, and troubleshooting guides.
  • Diagnose and resolve intricate software bugs, hardware malfunctions, and network connectivity problems.
  • Collaborate with engineering and product development teams to identify root causes of recurring issues and advocate for product improvements.
  • Manage escalations and ensure timely resolution of critical customer incidents.
  • Develop and deliver technical training to support staff and potentially end-users.
  • Monitor system performance and proactively identify potential issues before they impact users.
  • Contribute to the development and refinement of support processes and tools.
  • Analyze support ticket data to identify trends, patterns, and areas for improvement.
  • Communicate technical solutions clearly and effectively to customers with varying levels of technical understanding.
  • Maintain a high level of customer satisfaction through professional and efficient service.
  • Stay up-to-date with the latest technologies and industry best practices in technical support.
  • Ensure adherence to Service Level Agreements (SLAs) for all support requests.

This is a fully remote position, offering the flexibility to work from anywhere, with a focus on supporting clients globally and contributing to a team distributed around Ruiru, Kiambu, KE . We are looking for a candidate with a strong technical aptitude, excellent problem-solving skills, and a passion for helping others. The ideal candidate will have extensive experience in technical support, including a proven ability to handle complex issues and lead a team. Exceptional communication, interpersonal, and active listening skills are essential for success. You must be proficient in using remote support tools and collaborating effectively within a distributed team environment. A background in IT support, network administration, or a related technical field is required. Your ability to remain calm under pressure and provide exceptional customer service will be key.
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Lead Technical Support Engineer - Remote

10100 Nyeri Town KES380000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client is seeking a highly experienced and motivated Lead Technical Support Engineer to spearhead their remote technical support operations. In this critical role, you will be responsible for leading a team of support specialists, ensuring the timely and effective resolution of complex customer technical issues. You will act as the primary point of escalation for challenging problems, providing expert guidance and innovative solutions. The ideal candidate will possess exceptional diagnostic and troubleshooting skills, a deep understanding of technical systems, and strong leadership capabilities within a virtual environment. Your role will involve not only direct customer interaction but also developing and refining support processes, training junior staff, and contributing to product improvement through feedback.

Key Responsibilities:
  • Lead, mentor, and manage a team of remote technical support engineers.
  • Provide expert-level technical support and troubleshooting for complex customer issues across multiple product lines.
  • Act as the primary escalation point for critical technical problems, ensuring timely and satisfactory resolution.
  • Develop and maintain comprehensive technical documentation, knowledge base articles, and troubleshooting guides.
  • Analyze support trends and identify recurring issues, providing feedback to product development and engineering teams for improvement.
  • Define and implement best practices for technical support operations, including response times and resolution rates.
  • Train and onboard new technical support team members, ensuring they are equipped with the necessary skills and knowledge.
  • Monitor support team performance and provide regular feedback and coaching.
  • Engage with customers at a senior level to manage expectations and ensure satisfaction.
  • Contribute to the continuous improvement of support tools and systems.
The successful candidate will have a Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience. A minimum of 6 years of experience in technical support, with at least 2 years in a team lead or supervisory role, is required. Proven experience in diagnosing and resolving complex hardware, software, and network issues is essential. Exceptional analytical, problem-solving, and communication skills are paramount. Experience with CRM systems and ticketing platforms (e.g., Zendesk, Salesforce Service Cloud) is highly desirable. The ability to work effectively in a fast-paced, remote environment is critical. This is a fully remote opportunity, allowing you to lead and support from your home office in or near Nyeri, Nyeri, KE .
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Principal Electrical Engineer

20400 Mwembe KES420000 Annually WhatJobs

Posted today

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full-time
Our client, a leading innovator in power systems and sustainable energy solutions, is seeking a highly accomplished Principal Electrical Engineer to join their dedicated, fully remote team. In this senior role, you will be instrumental in leading the design, development, and implementation of complex electrical systems for a wide range of applications, from grid-scale renewable energy projects to advanced industrial automation. You will apply your extensive knowledge of electrical theory, power electronics, control systems, and microgrid technology to engineer cutting-edge solutions. The ideal candidate possesses a profound understanding of electrical system architecture, safety standards, and regulatory requirements. Your responsibilities will include conceptualizing designs, conducting detailed analyses, leading simulation efforts, and overseeing the integration of electrical components. This position demands exceptional problem-solving abilities, strong project management skills, and the capacity to mentor and guide junior engineers. You will play a critical role in ensuring the reliability, efficiency, and safety of our client's electrical systems. This is a unique opportunity to contribute to transformative projects in the energy sector and beyond, all while enjoying the flexibility and autonomy of a remote work environment. We are looking for a forward-thinking engineer who can drive innovation and address complex technical challenges. Your expertise will be crucial in developing next-generation electrical solutions that meet the evolving demands of a sustainable future. If you are a seasoned electrical engineer with a passion for innovation and a proven track record of delivering excellence, we encourage you to apply and shape the future of energy with us. Our client is committed to fostering a highly productive and collaborative remote work experience.

Responsibilities:
  • Lead the electrical design and engineering for various projects, including power generation, distribution, and control systems.
  • Develop system architectures, schematics, and technical specifications.
  • Perform detailed electrical calculations, load flow studies, and short-circuit analyses.
  • Utilize simulation software (e.g., MATLAB/Simulink, PSCAD) for system modeling and validation.
  • Ensure designs comply with relevant industry standards, codes, and safety regulations.
  • Collaborate with cross-functional teams, including mechanical engineers and project managers.
  • Provide technical leadership and mentorship to junior electrical engineers.
  • Troubleshoot and resolve complex electrical engineering issues.
  • Evaluate and select electrical components and equipment.
  • Contribute to research and development of new electrical technologies and solutions.
Qualifications:
  • Master's degree in Electrical Engineering or a closely related field.
  • 10+ years of progressive experience in electrical engineering, with a specialization in power systems or related areas.
  • Proven experience in designing and implementing complex electrical systems.
  • Deep understanding of power electronics, AC/DC systems, and control theory.
  • Proficiency with electrical design software and simulation tools.
  • Knowledge of renewable energy integration, microgrids, and energy storage systems is highly desirable.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Excellent communication, leadership, and interpersonal abilities.
  • Ability to manage projects and lead teams effectively in a remote setting.
  • Professional Engineer (PE) license or equivalent is a strong asset.
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Principal Reservoir Engineer

00200 Ongata Rongai, Rift Valley KES1500000 Annually WhatJobs

Posted today

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full-time
Our client, a distinguished player in the global oil and gas industry, is seeking an experienced and visionary Principal Reservoir Engineer to join their fully remote technical team. This senior position will play a critical role in optimizing hydrocarbon recovery, managing reservoir assets, and driving strategic reservoir development plans. The ideal candidate will possess a deep understanding of reservoir physics, advanced simulation techniques, and a proven track record of success in complex reservoir characterization and management. This is a unique opportunity to leverage your expertise from a remote setting, contributing to high-impact projects with significant global reach.

Responsibilities:
  • Develop and implement comprehensive reservoir management strategies to maximize ultimate recovery and economic value.
  • Conduct detailed reservoir characterization studies, integrating geological, geophysical, and engineering data.
  • Perform advanced reservoir simulation modeling, history matching, and predictive analysis using industry-standard software.
  • Evaluate and recommend enhanced oil recovery (EOR) techniques and optimize production strategies.
  • Prepare technical reports, reserve estimates, and economic evaluations for reservoir development projects.
  • Collaborate with geoscientists, production engineers, and management to define drilling and development targets.
  • Provide expert technical guidance and mentorship to reservoir engineering teams.
  • Stay current with the latest advancements in reservoir engineering technologies and methodologies.
  • Contribute to portfolio reviews and strategic planning initiatives.
  • Effectively communicate complex technical concepts to diverse audiences.

Qualifications:
  • Master's or Ph.D. degree in Petroleum Engineering, Chemical Engineering, or a related geoscience discipline.
  • A minimum of 10-15 years of relevant experience in reservoir engineering within the upstream oil and gas sector.
  • Extensive experience with reservoir simulation software (e.g., ECLIPSE, INTERSECT, CMG) and reservoir characterization tools.
  • Strong analytical and problem-solving skills, with a proven ability to interpret complex reservoir data.
  • Demonstrated expertise in static and dynamic reservoir modeling, uncertainty assessment, and risk management.
  • Excellent written and verbal communication skills, with the ability to present findings and recommendations clearly.
  • Proven leadership capabilities and experience mentoring technical staff.
  • Ability to work independently and collaboratively in a remote team environment.

This role offers the flexibility to work from anywhere while contributing significantly to major projects. While the role is conceptually linked to our operations in Ongata Rongai, Kajiado, KE , it is a 100% remote position, providing unparalleled work-life integration. Apply now to shape the future of energy.
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Principal Industrial Engineer

60200 Meru , Eastern KES480000 Annually WhatJobs

Posted today

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full-time
Our client is seeking a highly experienced and innovative Principal Industrial Engineer to join our team at our facility. This role is based on-site and offers the opportunity to significantly influence manufacturing processes, operational efficiency, and overall productivity. You will lead the design, development, and implementation of advanced industrial engineering solutions across our operations. Responsibilities include optimizing workflows, improving production systems, reducing waste, and enhancing quality control. The ideal candidate will possess a deep understanding of Lean Manufacturing principles, Six Sigma methodologies, and statistical process control. You will be responsible for analyzing complex operational data, identifying areas for improvement, and developing strategic plans to achieve organizational goals. This role requires a strong analytical mindset, exceptional problem-solving skills, and the ability to lead and mentor engineering teams. You will collaborate closely with production staff, management, and other engineering disciplines to drive continuous improvement initiatives. Experience with simulation software, CAD, and project management tools is highly desirable. We are looking for a motivated individual with a proven track record of successfully implementing large-scale process improvements and driving operational excellence. This position is critical to our ongoing success and offers substantial opportunities for professional growth within a leading industrial organization. Join us to apply your expertise and make a tangible impact on our operational performance in **Meru, Meru, KE**.
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