1,941 Senior Automotive Technician Specialist jobs in Kenya

• Providing remote technical support and diagnostic assistance for HVAC systems.
• Guiding on-site technicians through installation, troubleshooting, and repair processes via phone, video calls, and digital communication platforms.
• Analyzing system performance data and diagnostic reports to identify root causes of issues.
• Recommending appropriate solutions, repair procedures, and maintenance schedules.
• Creating and updating technical documentation, guides, and training materials for HVAC equipment.
• Collaborating with the engineering and product development teams to provide feedback on equipment performance and design.
• Maintaining accurate records of all remote service calls, solutions provided, and customer feedback.
• Ensuring high levels of customer satisfaction through effective and efficient remote support.
• Staying up-to-date with the latest HVAC technologies, industry trends, and best practices.
• Participating in virtual team meetings and training sessions to enhance skills and knowledge.

• Provide remote technical support for installation, maintenance, and repair of complex systems.
• Guide field service technicians through troubleshooting and repair procedures.
• Diagnose and resolve technical issues via phone, video conferencing, and remote access.
• Develop and update technical documentation, manuals, and repair guides.
• Train and mentor junior technicians on best practices and procedures.
• Identify root causes of recurring technical problems and propose solutions.
• Manage inventory of spare parts and consumables for remote support.
• Ensure timely and effective resolution of technical support requests.
• Contribute to product improvement feedback based on field service data.
• Maintain accurate records of all support interactions and resolutions.

• Minimum of 5 years of experience in technical installation, maintenance, and repair.
• Proven experience providing remote technical support or guidance.
• Strong knowledge of electromechanical systems, electronics, or specialized equipment.
• Excellent diagnostic and troubleshooting skills.
• Proficiency in reading technical drawings, schematics, and manuals.
• Strong communication, interpersonal, and customer service skills.
• Ability to explain complex technical information clearly and concisely.
• Experience with remote diagnostic tools and software.
• Ability to work independently and manage time effectively in a remote setting.
• Relevant technical certifications are highly desirable.
• High school diploma or equivalent; technical degree or trade certification preferred.

• Install, maintain, and repair HVAC systems in residential and commercial settings.
• Diagnose and troubleshoot complex HVAC issues, identifying root causes of malfunctions.
• Perform preventative maintenance on HVAC equipment to ensure optimal performance and longevity.
• Read and interpret blueprints, schematics, and technical manuals to guide installations and repairs.
• Ensure all installations and repairs comply with local codes, regulations, and safety standards.
• Manage service calls efficiently, prioritizing tasks and ensuring timely completion.
• Provide clear explanations of service performed and recommendations to customers.
• Maintain accurate records of all service activities, parts used, and time spent on each job.
• Operate company vehicle safely and maintain its condition.
• Stay updated on new HVAC technologies, products, and industry best practices.

• Relevant vocational training or certification in HVAC or a related field.
• Minimum of 4 years of hands-on experience in HVAC installation, maintenance, and repair.
• Proficiency in diagnosing and repairing various types of HVAC systems (e.g., split systems, rooftop units, boilers).
• Strong understanding of electrical, mechanical, and refrigeration principles.
• Ability to work with hand and power tools, as well as specialized HVAC diagnostic equipment.
• Excellent problem-solving and troubleshooting skills.
• Good communication and customer service skills.
• Ability to work independently and manage time effectively, with a willingness to travel to job sites within the region.
• A valid driver's license and a clean driving record.
• Knowledge of energy efficiency standards and practices.
• Commitment to workplace safety and adherence to safety protocols.

Job Description – Auto Denters, Car Painters & Car Polishers (Kuwait)

We are hiring
Auto Denters, Car Painters, and Car Polishers
for Kuwait. Candidates must have at least 2 years of experience, relevant training/certification, and strong skills in vehicle body repair, painting, or polishing. Attention to detail, teamwork, and quality workmanship are essential.

Responsibilities:

1. Assess and repair vehicle body damage, dents, and paint defects.
2. Straighten frames and replace damaged panels or parts.
3. Prepare vehicle surfaces by sanding, priming, and masking.
4. Mix, match, and apply paint for smooth finishes.
5. Polish and buff surfaces to restore shine and remove scratches.
6. Maintain and use tools, spray guns, and polishing equipment properly.
7. Ensure repairs and finishes meet industry and safety standards.
8. Work efficiently to deliver quality results within set timelines.

Qualifications & Skills:

1. Certificate/Diploma in Automotive/Mechanical Engineering or related field.
2. Minimum 2 years' hands-on experience in denting, painting, or polishing.
3. Knowledge of welding, body repair, paint mixing, and polishing techniques.
4. Ability to operate relevant tools and machines.
5. Strong attention to detail and precision.
6. Good teamwork and communication skills.
7. Physical stamina and ability to handle demanding tasks.
8. Safety-conscious with good problem-solving skills.

• Install new HVAC systems according to manufacturer specifications and building codes.
• Diagnose and repair malfunctioning heating, ventilation, and air conditioning systems.
• Perform routine maintenance and inspections on HVAC equipment.
• Troubleshoot electrical, mechanical, and control system issues.
• Conduct on-site assessments of client needs and provide recommendations.
• Manage work orders, ensuring timely completion of tasks.
• Utilize remote tools for customer consultation and virtual troubleshooting.
• Maintain accurate and detailed service logs and reports.
• Adhere to all safety regulations and company policies.
• Provide exceptional customer service and build strong client relationships.

• High school diploma or equivalent; completion of a vocational HVAC program preferred.
• Minimum of 3 years of experience as an HVAC Technician.
• Strong knowledge of HVAC systems, components, and repair techniques.
• Proficiency with diagnostic tools and HVAC equipment.
• Ability to read and interpret blueprints and technical diagrams.
• Valid driver's license and a clean driving record.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal abilities.
• Ability to manage time effectively and balance on-site and remote tasks.
• Certification from relevant bodies (e.g., EPA Section 608) is a plus.

• Provide remote diagnostic services for a variety of household appliances, including refrigerators, washing machines, dryers, ovens, dishwashers, and microwaves.
• Guide customers through step-by-step troubleshooting procedures using phone, video calls, and digital communication channels.
• Accurately identify mechanical, electrical, and gas-related faults based on customer descriptions and diagnostic questioning.
• Advise customers on potential repair solutions, including the feasibility and cost-effectiveness of DIY repairs versus professional service.
• Provide detailed instructions for parts identification and replacement where applicable.
• Maintain comprehensive records of customer interactions, issues diagnosed, and resolutions provided.
• Stay current with appliance repair techniques, safety protocols, and emerging technologies.
• Escalate complex or unresolved issues to senior technical specialists or field service teams when necessary.
• Develop and refine remote diagnostic guides and troubleshooting scripts.
• Ensure adherence to all safety guidelines when providing repair advice.
• Contribute to the knowledge base by documenting common issues and their solutions.
• Train and mentor junior remote technicians on diagnostic techniques and customer service best practices.
• Proactively identify potential product failures or recall issues based on patterns in customer feedback.
• Provide feedback to product development teams on recurring issues and design flaws.
• Manage your schedule efficiently to handle incoming remote support requests.

• Minimum of 7 years of hands-on experience as an appliance repair technician, with a strong focus on diagnostics.
• Comprehensive knowledge of major appliance brands and models, including their internal workings and common failure points.
• Expertise in diagnosing electrical, mechanical, and gas systems within appliances.
• Exceptional problem-solving and critical-thinking skills.
• Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical users.
• Proficiency with remote communication tools, video conferencing, and diagnostic software.
• Ability to remain calm and professional under pressure, providing empathetic customer support.
• Strong understanding of appliance safety standards and best practices.
• A history of providing excellent customer service and achieving high satisfaction ratings.
• Experience working independently and managing a remote workload effectively.
• Relevant certifications (e.g., EPA Universal Certification for refrigerants) are a plus.
• Ability to interpret technical manuals and schematics.
• Familiarity with smart appliance technology and connectivity issues is advantageous.