175 Sales Support jobs in Kenya

Program Assistant - Administrative & Client Support
Job #: req34370

Organization: IFC

Sector: Administration/Office Support

Grade: GC

Term Duration: 3 years 0 months

Recruitment Type: Local Recruitment

Location: Nairobi,Kenya

Required Language(s): English

Preferred Language(s)
Closing Date: 10/1/2025 (MM/DD/YYY) at 11:59pm UTC

Description
Build a career with impact. Working at the World Bank Group (WBG) provides a unique opportunity to help countries solve their greatest development challenges. As one of the largest sources of funding and knowledge for developing countries, the WBG is a unique partnership of five global institutions dedicated to ending poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, the WBG works with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.

The International Finance Corporation (IFC), a member of the World Bank Group, is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2025, IFC committed a record $71.7 billion to private companies and financial institutions in developing countries, leveraging private sector solutions, and mobilizing private capital to create a world free of poverty on a livable planet. For more information, visit .

IFC is seeking to recruit a dynamic, motivated, and organized Program Assistant to provide effective and efficient administrative support to IFC Industry and Advisory Teams. This role will contribute to the effective operation and administrative coordination of the office.

The positions are based in Nairobi, Kenya.

Role And Responsibilities
Key roles and responsibilities include the following:

• Provides quality control of internal and external documents; reviews documents for accuracy and adherence with IFC and World Bank guidelines and procedures;
• Assists staff for the drafting, editing, formatting, and production of documents and correspondence.
• Coordinates schedules taking priority into account, monitors changes, and communicates the information to staff inside and outside the immediate work unit, including officials outside the bank;
• Solves non-routine problems (e.g. responds to requests requiring research to address query at hand, etc);
• Assists in preparation of conferences, seminars, workshops, analyze budgetary scope, build a database of participants and draft event reports, etc.;
• Maintains current distribution lists, phone/addresses list of project/product contacts, and distributes documents for relevant task teams to the main data;
• Maintains up-to-date work unit project and other files (both paper and electronic);
• Corresponds with vendors to solicit price quotes for supplies and make hotel reservations in accordance with World Bank Group policy;
• Manages logistics requests for the visiting missions of the units;
• Collaborates with other team members and contributes productively to the team's work and output Fully involves others in the work of the team;
• Handles bookings for business travels; obtains tickets from the travel agency, requests visas for staff;
• Provide primary assistance to the Finance officer including specialized support accounting and SAP related operations;
• Assist with any other administrative matters in the Central Africa sub-region or corporate initiatives;
• Back-up other ACS in the office and in the region when needed.

Selection Criteria

Note:
Only applicants who are nationals, legal residents, or otherwise have legal presence in the duty station independent of any employer, and who are authorized to work in the duty station, will be considered.

• Minimum of bachelors' degree with a minimum of 5 years relevant work experience in similar role, preferably in a large international organization;
• Excellent organizational and administrative skills. Demonstrated ability to organize, prioritize, schedule, plan and coordinate work and other activities internally and externally;
• Strong attention to detail and to maintaining high quality standards;
• Proven ability to create and work in a team-oriented, multi-cultural environment, to perform effectively in a constantly changing environment with competing activities and demands, and to effectively serve as a team member;
• Demonstrated ability to organize and implement projects and tasks, set priorities, coordinate and monitor assignments to maximize efficiency and quality;
• Effective analytical, research and problem-solving skills and ability to work independently and make judgments and decisions with minimal supervision;
• Strong communication skills in English and French (verbal and written), including ability to draft, proofread and edit correspondence;
• Demonstrated ability to respond and deal effectively with diverse situations which require good judgment, tact, diplomacy and confidentiality;
• Good computer skills; proficiency with various software technologies such as MS Office, Outlook, OneDrive and other standard office productivity software. Ability to learn quickly new software applications.

WBG Culture Attributes

• Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
• Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
• Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the
World Bank
and
IFC
, including our values and inspiring stories.

• Conduct comprehensive wellness assessments to understand client needs, goals, and challenges.
• Develop personalized, holistic wellness plans that address nutrition, physical activity, mental well-being, and lifestyle habits.
• Provide regular one-on-one coaching sessions via video calls, phone, or messaging to guide and motivate clients.
• Educate clients on principles of healthy living and sustainable habit formation.
• Monitor client progress, adjust plans as needed, and provide ongoing support and encouragement.
• Utilize and promote the client's digital wellness platform and resources.
• Stay updated on the latest research and best practices in holistic health, nutrition, fitness, and mental wellness.
• Maintain accurate and confidential client records.
• Collaborate with other wellness professionals to provide comprehensive client care.
• Contribute to the development of new wellness programs and content.

Job Title: Sales and Operations Executive

Department: Sales and Operations

Reports To: Technical Director

Summary:

The Sales and Operations Executive is responsible for leading and managing the sales and operations to achieve the company's sales goals. This includes generating leads, following up on prospects, closing deals, overseeing client servicing, and generating reports.

Essential Duties and Responsibilities:

• Generate leads and follow up on prospects
• Qualify leads and generate quotes or proposals
• Follow up on qualified prospects and handle their objections
• Close deals and handle paperwork and taking down payments
• Oversee client servicing to ensure that clients are satisfied and that their needs are being met
• Follow up on signing off after client servicing
• Generate reports including balance sheet and P&L

Qualifications:

• Bachelor's degree in business administration, marketing, sales, or a related field
• 1+ years of experience in sales and operations management, with a proven track record of success
• Strong understanding of sales and marketing principles and strategies
• Experience with using CRM software and data analytics tools
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Daily KPIs:

• Number of leads generated
• Number of follow-up calls made
• Number of qualified leads
• Number of proposals generated
• Number of deals closed
• Customer satisfaction rating

To achieve these KPIs, the Sales and Operations Executive should:

• Develop and implement a sales strategy that aligns with the company's overall business goals.
• Build and maintain a strong pipeline of leads.
• Qualify leads and generate proposals that are tailored to the needs of each prospect.
• Follow up with qualified leads and handle their objections effectively.
• Close deals and handle paperwork and taking down payments efficiently.
• Oversee client servicing to ensure that clients are satisfied and that their needs are being met.
• Generate accurate and timely reports to track progress and identify areas for improvement.

The ideal candidate for this position will be a highly motivated and experienced sales and operations executive with a proven track record of success. They should have a strong understanding of sales and marketing principles and strategies, as well as experience with using CRM software and data analytics tools. The ideal candidate should also be an excellent communicator and have the ability to work independently and as part of a team.

The Company

Foresight Tech Group, a leading East African technology solutions provider, seeks a strategic Sales Operations Executive to lead bid management and drive new business acquisition. You'll transform our tender approach while building key partner relationships to maximize win rates and profitability.

Key Responsibilities

• Bid Management:
  Lead end-to-end management of RFPs, RFQs, and tenders. Develop winning strategies, coordinate cross-functional teams, and maintain centralized tracking systems.
• Strategic Planning:
  Collaborate with sales/technical teams to craft compelling proposals, conduct competitive analysis, and develop standardized templates and content libraries.
• Partner Relations:
  Manage relationships with OEMs, distributors, and technology partners. Negotiate terms, coordinate joint bids, and ensure compliance with agreements.
• Compliance & Pricing:
  Maintain certifications and regulatory documentation. Collaborate on competitive pricing strategies and analyze market data to optimize bids.
• Performance Tracking:
  Monitor bid metrics, analyze win/loss data, manage contract renewals, and support sales forecasting.

Requirements

Essential:

• 2-3 years in sales operations, bid management, or business development
• Advanced Microsoft Office Suite and CRM proficiency
• Strong understanding of technology sector tendering and partner ecosystems
• Excellent written/verbal communication and proposal writing skills
• Knowledge of compliance and certification processes in the technology sector.

To apply send your resume to

. Interviews will be done on a rolling basis until the position is filled. Only qualified candidates will be contacted.

Job Advertisement: Sales & Operations Supervisor – Alcoholic Beverages Distribution

Are you a dynamic sales leader with a proven track record in FMCG or alcoholic beverage distribution?

Our client, a leading distributor of premium alcoholic beverages, is seeking a
Sales & Operations Supervisor
to oversee distribution and sales operations across Kericho, Bomet, Narok, and their environs.

This role requires a hands-on leader who can drive sales growth, ensure stock and financial integrity, expand market coverage, and provide strong leadership to van sales teams and counter operations.

Key Responsibilities:

• Lead and supervise van sales teams and counter staff to achieve sales targets.
• Drive market growth through product uptake, outlet expansion, and marketing campaigns.
• Ensure stock availability, integrity, and accurate reconciliations.
• Enforce daily sales vs. collections reconciliation with zero variance.
• Manage credit sales and enforce credit control policies.
• Collaborate with brand representatives to execute sales and marketing initiatives.
• Prepare and submit regular reports on sales, stock, collections, and marketing activities.
• Mentor, train, and monitor sales teams for optimal performance.

Qualifications & Skills:

• Diploma or Bachelor's degree in Sales, Marketing, Business, or related field.
• 3–5 years' experience in FMCG/alcoholic beverage distribution, with supervisory experience.
• Strong sales leadership and stock management skills.
• Sound knowledge of credit control and financial reconciliations.
• Excellent interpersonal, negotiation, and team leadership skills.
• Computer literacy and familiarity with digital marketing.
• Valid driving license is an added advantage.

What We're Looking For:

• A proactive, results-driven leader.
• Strong problem-solving ability with keen attention to detail.
• Flexible and adaptable to dynamic field operations.
• Customer-focused with proven market expansion capability.

Location:
Kericho (with coverage in Bomet and Narok counties)

Employment Type:
Full-time

How to Apply

Interested and qualified candidates are invited to submit their CV and a brief cover letter outlining their suitability for the role to

by
20
th
September 2025
.

Only shortlisted candidates will be contacted.

Responsibilities:

• Own the Sales MIS function, maintain, design and recommend new changes in the retail management systems for
• Targets and sales tracking
• Field force management
• inventory management
• Prepare mathematical models and maps to understand and forecast sales trends and outcomes in a country
• compile and analyze data over time to forecast sales trends, review past sales data to determine trends in productivity, prepare accurate reports using data from internal and external sources
• Evaluate third-party data to determine best practices for company success, present actionable information and insights to team members and management
• Lead business intelligence for sales trends, consumer insights, retail operations and B2B
• Drive global data and reporting related processes within AMEA (data quality and mapping, customer on-boarding, testing, etc.)
• Drive the monthly planning process with regional team, finance and logistics
• Thorough understanding of distribution landscape and ability to define the distribution foot print in detail across assigned areas
• Thorough understanding of channel margins and pricing, how to design trade promotions, budgeting, and execution
• Prepare country level/distributor level sell-in, sell through, sellout targets and forecast based on sellout trend history as well as market size/ trend on all market dynamics and aspects (channel, area, price point).
• Analyzing individual market structures and assessing various options of improving distribution footprint in the relevant channels
• Assessment of pricing constructs in each market and working with the local teams to implement changes to sustain competitiveness

Channel Strategy – business models, guidance on partner infrastructure and resourcing, partner profitability, governance

• Oversee and optimize the sales process, from lead generation to deal closure.
• Manage and administer the company's CRM system (e.g., Salesforce), ensuring data integrity and providing user support.
• Develop and implement sales reporting and analytics dashboards to track key performance indicators (KPIs).
• Analyze sales data to identify trends, forecast sales, and provide insights to sales leadership.
• Develop and maintain sales collateral, presentations, and training materials.
• Streamline sales workflows and implement process improvements to increase efficiency.
• Manage sales territories and lead distribution.
• Collaborate with marketing to ensure effective lead management and handoff processes.
• Support the sales team with operational queries, tools, and resources.
• Assist in the development and execution of sales enablement strategies.

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
• Minimum of 5 years of experience in sales operations, sales management, or a related analytical role.
• Proven expertise in CRM administration (Salesforce preferred) and sales automation tools.
• Strong understanding of sales processes, methodologies, and forecasting.
• Excellent analytical, problem-solving, and data interpretation skills.
• Proficiency in Microsoft Excel and data visualization tools (e.g., Tableau, Power BI).
• Exceptional communication, presentation, and interpersonal skills.
• Ability to work independently, manage multiple priorities, and meet deadlines in a remote setting.
• Experience in developing and delivering sales training is a plus.

• Bachelor's degree in Business Administration, Marketing, or a related field; MBA is a plus.
• Minimum of 7 years of experience in sales operations, sales management, or a related role.
• Proven experience in CRM management (e.g., Salesforce), sales forecasting, pipeline management, and territory planning.
• Strong analytical skills with proficiency in data analysis, reporting, and performance metrics.
• Experience in developing and implementing sales processes, policies, and enablement programs.
• Excellent communication, negotiation, and interpersonal skills, with the ability to influence stakeholders at all levels.
• Demonstrated ability to work independently, manage multiple projects, and thrive in a fast-paced remote environment.
• Proficiency in sales enablement tools and technologies.
• A strategic mindset with a focus on driving revenue growth and operational efficiency.