Remote Retail Operations Manager
20200 Kapsuser
KES220000 Annually
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Job Description
Our client, a rapidly growing retail organization, is actively seeking a highly motivated and strategic Remote Retail Operations Manager. This is a permanent, fully remote position, allowing you to lead retail operations from any location. In this role, you will be responsible for overseeing and optimizing various aspects of the retail business remotely, including inventory management, sales performance analysis, customer service strategies, and operational efficiency across multiple stores. You will work closely with store managers, merchandising teams, and marketing departments to implement best practices and drive sales growth. This position requires a deep understanding of retail dynamics, strong analytical skills, and the ability to develop and execute effective operational plans. Proficiency in retail management software, POS systems, and data analysis tools is essential. Our client values a results-oriented approach and a commitment to delivering exceptional customer experiences. You will be instrumental in setting operational standards, monitoring key performance indicators (KPIs), and identifying areas for improvement. The ideal candidate will possess a Bachelor's degree in Business Administration, Marketing, or a related field, with a proven track record of success in retail management, preferably in a multi-store environment. Excellent communication, leadership, and problem-solving skills are critical for managing remote teams and initiatives effectively. This is a significant opportunity to make a substantial impact on our client’s retail success through strategic remote leadership. You will play a vital role in ensuring the smooth and profitable operation of our client’s retail footprint, from inventory to customer engagement, all managed remotely.
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0
Senior Retail Operations Manager
20200 Kapsuser
KES680000 Annually
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Posted today
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Job Description
Our client is seeking an experienced Senior Retail Operations Manager to oversee and optimize their retail operations. This is a fully remote position, offering the flexibility to manage operations from anywhere while ensuring the smooth functioning of retail locations. You will be responsible for developing and implementing strategies to enhance store performance, improve customer experience, and drive sales growth. This includes managing inventory, optimizing store layouts, ensuring visual merchandising standards are met, and overseeing staff training and development.
The ideal candidate will have a deep understanding of retail management, excellent leadership skills, and a proven track record of success in improving operational efficiency and profitability. You will analyze sales data, identify trends, and implement effective action plans. Strong communication and interpersonal skills are essential for collaborating with store managers, regional directors, and other stakeholders. This role requires a strategic thinker with a passion for customer service and a hands-on approach to problem-solving in a dynamic retail environment.
Key Responsibilities:
Qualifications:
This role is based in **Kericho, Kericho, KE**, but is a fully remote position.
The ideal candidate will have a deep understanding of retail management, excellent leadership skills, and a proven track record of success in improving operational efficiency and profitability. You will analyze sales data, identify trends, and implement effective action plans. Strong communication and interpersonal skills are essential for collaborating with store managers, regional directors, and other stakeholders. This role requires a strategic thinker with a passion for customer service and a hands-on approach to problem-solving in a dynamic retail environment.
Key Responsibilities:
- Develop and implement operational strategies to maximize store performance and profitability.
- Oversee inventory management, including stock levels, ordering, and loss prevention.
- Ensure adherence to visual merchandising standards and brand guidelines.
- Manage store budgets and control operational expenses.
- Develop and implement training programs for store staff to enhance customer service and sales skills.
- Monitor sales performance, analyze data, and provide actionable insights and recommendations.
- Ensure compliance with health, safety, and security regulations.
- Collaborate with marketing and merchandising teams to execute campaigns and promotions.
- Drive initiatives to enhance customer experience and build loyalty.
- Conduct regular store visits (or virtual assessments) and performance reviews.
- Manage relationships with vendors and suppliers.
- Lead and motivate store management teams to achieve sales and operational targets.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 6 years of progressive experience in retail management, with at least 3 years in an operations management role.
- Proven track record of success in driving sales growth and operational efficiency in a retail environment.
- Strong understanding of retail KPIs, inventory management, and visual merchandising.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in retail management software and POS systems.
- Ability to analyze data and make informed business decisions.
- Experience working in a remote management capacity is highly desirable.
- Strong problem-solving and decision-making abilities.
- Adaptable and able to thrive in a fast-paced environment.
This role is based in **Kericho, Kericho, KE**, but is a fully remote position.
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1
Senior Retail Operations Lead
20200 Kapsuser
KES145000 Annually
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Posted today
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Job Description
Our client is looking for a dynamic and experienced Senior Retail Operations Lead to oversee their remote operational strategies. This critical role will focus on driving operational excellence across all retail touchpoints, ensuring a seamless and engaging customer experience. The ideal candidate will have a comprehensive understanding of retail management, sales operations, inventory control, and visual merchandising. You will be responsible for developing and implementing best practices, setting performance standards, and analyzing key retail metrics to identify areas for improvement. This position demands strong leadership, strategic thinking, and excellent communication skills, enabling effective management of remote teams and resources. Responsibilities include optimizing store layouts, managing stock levels, training and developing retail staff, and ensuring compliance with company policies and procedures. The Senior Retail Operations Lead will collaborate closely with marketing and sales teams to align operational efforts with business objectives. Experience in managing multi-location retail operations and a proven ability to drive sales growth and enhance profitability are essential. This remote role requires a highly organized and adaptable individual with a passion for delivering exceptional customer service. A strong understanding of retail technology and digital transformation initiatives is highly desirable. Join our client to lead the future of retail operations.
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2
Senior E-commerce Sales Manager
20200 Kapsuser
KES250000 Annually
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Posted today
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Job Description
Our client is seeking a highly motivated and results-driven Senior E-commerce Sales Manager to lead their online retail operations. This is a fully remote position, offering the flexibility to work from anywhere. You will be responsible for developing and executing strategies to drive online sales, optimize the customer journey, and manage all aspects of the e-commerce platform. Your primary goal will be to increase revenue, improve conversion rates, and enhance customer satisfaction. Key responsibilities include analyzing sales data, identifying market trends, and implementing effective promotional campaigns. You will also manage product listings, oversee inventory, and collaborate with marketing teams to create engaging content. The ideal candidate will have a proven track record in e-commerce sales management, strong analytical skills, and a deep understanding of digital marketing best practices. Experience with various e-commerce platforms and CRM systems is essential. You should be adept at using data analytics tools to derive actionable insights and make informed decisions. A passion for the retail sector and a customer-centric approach are crucial. You will also be involved in managing relationships with online marketplaces and payment gateway providers. This role demands excellent leadership and communication skills, as you will be interacting with cross-functional teams and external partners. The ability to work independently and manage multiple projects simultaneously in a fast-paced, remote environment is paramount. If you are a strategic thinker with a flair for online sales and a commitment to driving business growth, we encourage you to apply. The opportunity to shape the future of our client's online presence awaits you in **Kericho, Kericho, KE**.
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3
E-commerce Marketing Manager, Social Media Growth
20500 Kapsuser
KES180000 Monthly
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Posted 1 day ago
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Job Description
Our client is looking for an innovative and results-driven E-commerce Marketing Manager with a strong focus on social media growth. This position is entirely remote, allowing you to leverage your expertise from anywhere. You will be responsible for developing and executing comprehensive e-commerce marketing strategies, with a primary emphasis on leveraging social media platforms to drive traffic, engagement, and sales. This includes creating compelling content calendars, managing social media advertising campaigns (Facebook, Instagram, TikTok, etc.), and analyzing performance metrics to optimize strategies. You will also oversee the development and execution of email marketing campaigns, affiliate marketing programs, and SEO initiatives to enhance online visibility and conversion rates. A key aspect of this role involves understanding customer behavior and market trends to identify new opportunities for growth. You will collaborate closely with the product development and customer service teams to ensure a cohesive brand experience across all touchpoints. This role requires a candidate with a proven track record in e-commerce management, a deep understanding of digital marketing principles, and exceptional skills in social media strategy and execution. A bachelor's degree in Marketing, Business, or a related field is preferred. You should have at least 5 years of experience in e-commerce marketing, with a demonstrable success in growing online sales and brand presence. Proficiency in marketing analytics tools (e.g., Google Analytics, social media insights), CRM software, and e-commerce platforms is essential. Strong creative thinking, excellent communication, and project management skills are vital for this remote-first position. We are seeking a strategic thinker who can translate market insights into actionable plans that yield tangible results. The ability to adapt quickly to the ever-changing digital landscape and to lead by example in a virtual team environment is highly valued. This is an exciting opportunity to shape the online presence of a growing brand from Kericho, Kericho, KE and beyond.
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4
Senior Retail Inventory Analyst (Remote)
20200 Kapsuser
KES110000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking a highly analytical and experienced Senior Retail Inventory Analyst to optimize stock levels and enhance supply chain efficiency. This fully remote role is critical for ensuring that products are available at the right time and place, minimizing stockouts and overstock situations. You will be responsible for analyzing sales data, forecasting demand, and developing inventory management strategies across multiple retail channels. Key duties include monitoring inventory turnover, identifying slow-moving or obsolete stock, and recommending actions for liquidation or replenishment. You will collaborate with merchandising, operations, and finance teams to align inventory plans with sales targets and promotional activities. The ideal candidate will possess strong quantitative skills, proficiency in inventory management software, and expertise in data analysis and reporting tools (e.g., Excel, SQL, BI platforms). A deep understanding of retail operations and supply chain principles is essential. Your role will involve developing and implementing inventory policies and procedures to ensure accuracy and efficiency. This position requires excellent problem-solving abilities and the capacity to work independently and effectively in a remote setting, utilizing digital collaboration tools. The original location associated with this posting is Kericho, Kericho, KE . A Bachelor's degree in Supply Chain Management, Business Analytics, Finance, or a related field, along with a minimum of 6 years of experience in retail inventory management or a similar analytical role, is required. Experience with demand planning software and statistical forecasting methods is highly desirable. If you are a detail-oriented professional passionate about optimizing inventory and driving profitability in the retail sector, we encourage you to apply for this significant remote opportunity.
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5
Senior E-commerce Operations Manager - Remote
20200 Kapsuser
KES270000 Annually
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Posted 2 days ago
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Job Description
Our client, a rapidly expanding e-commerce enterprise, is seeking a highly experienced Senior E-commerce Operations Manager to oversee and optimize their online retail operations from a fully remote position. This critical role involves managing the entire e-commerce fulfillment lifecycle, ensuring seamless customer experiences from order placement to delivery. You will be responsible for developing and implementing strategies to enhance operational efficiency, streamline logistics, and minimize costs while maximizing customer satisfaction. Key duties include overseeing inventory management, order processing, shipping carrier relationships, and customer service protocols related to order fulfillment. Collaboration with marketing, sales, and IT departments is essential to ensure alignment and integration of e-commerce operations with broader business objectives. The ideal candidate possesses a deep understanding of e-commerce platforms, logistics, and supply chain management. Proven experience in managing high-volume online sales operations and a track record of implementing process improvements are crucial. Strong analytical skills, problem-solving abilities, and excellent communication capabilities are vital for success in this remote role. You should be adept at leveraging data analytics to drive decision-making and identify opportunities for growth and efficiency. This position offers the chance to significantly impact the success and scalability of our online retail business. The operational oversight for this role is centered around **Kericho, Kericho, KE**, although the position is performed entirely remotely. This is an exceptional opportunity to lead and innovate within a dynamic and growing e-commerce company.
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6
Senior Retail Operations Manager
20200 Kapsuser
KES150000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking a dynamic and experienced Senior Retail Operations Manager to lead and optimize retail operations within a fully remote capacity. This role is crucial for driving efficiency, profitability, and exceptional customer experiences across our client's retail footprint. The ideal candidate will possess a strong understanding of retail best practices, inventory management, sales strategies, and team leadership, all within a remote-first operational framework. You will be responsible for overseeing daily operations, implementing strategic initiatives, and ensuring adherence to company policies and standards.
Key Responsibilities:
Qualifications and Skills:
This role is notionally based in Kericho, Kericho, KE but is a fully remote position, offering extensive flexibility. Join our client and lead the future of retail operations.
Key Responsibilities:
- Develop and implement operational strategies to improve efficiency, reduce costs, and enhance profitability across all retail channels.
- Oversee inventory management processes, including stock levels, ordering, receiving, and distribution, to minimize stockouts and overstock situations.
- Monitor sales performance, analyze data, and identify trends to develop actionable plans for sales growth.
- Ensure consistent brand representation and exceptional customer service standards are met or exceeded at all points of customer interaction.
- Develop, implement, and enforce operational policies and procedures that align with company objectives.
- Manage and motivate remote retail teams, providing guidance, training, and performance feedback to foster a high-performing culture.
- Collaborate with marketing and merchandising teams to execute promotional campaigns and product launches effectively.
- Analyze operational reports and KPIs, providing regular updates and recommendations to senior management.
- Identify opportunities for process improvement and implement solutions to streamline operations.
- Ensure compliance with all relevant health, safety, and regulatory standards.
- Manage budgets and control operational expenses effectively.
- Lead by example, demonstrating strong leadership qualities and a commitment to achieving business goals.
Qualifications and Skills:
- Bachelor's degree in Business Administration, Marketing, or a related field. Master's degree is a plus.
- Minimum of 7 years of progressive experience in retail management, with at least 3 years in a senior operational role.
- Proven track record of successfully managing retail operations, improving profitability, and driving sales growth.
- Strong understanding of retail KPIs, financial statements, and budget management.
- Excellent leadership, team-building, and communication skills, with the ability to motivate and manage remote teams effectively.
- Proficiency in retail management software, POS systems, and data analysis tools.
- Strategic thinker with strong problem-solving and decision-making abilities.
- Ability to adapt to a fast-paced, dynamic work environment and manage multiple projects simultaneously.
- Demonstrated ability to work independently and take ownership of responsibilities in a remote setting.
This role is notionally based in Kericho, Kericho, KE but is a fully remote position, offering extensive flexibility. Join our client and lead the future of retail operations.
This advertiser has chosen not to accept applicants from your region.
7
Senior Retail Operations Analyst
20200 Kapsuser
KES110000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client, a prominent name in the retail industry, is seeking a data-driven and strategically minded Senior Retail Operations Analyst to drive operational efficiency and profitability. This is a key fully remote role focused on leveraging data to inform critical business decisions and enhance the customer experience. You will be responsible for analyzing sales performance, inventory management, store operations, and customer behavior to identify trends, opportunities, and areas for improvement. Your duties will include developing performance dashboards, creating insightful reports, forecasting demand, and providing recommendations to optimize merchandising, staffing, and promotional activities. The ideal candidate will possess a strong analytical background with extensive experience in retail analytics, data modeling, and business intelligence tools. Proficiency in SQL, Excel, and data visualization software (e.g., Tableau, Power BI) is essential. A deep understanding of retail operations, supply chain principles, and consumer markets is highly valued. Exceptional problem-solving, communication, and presentation skills are required to translate complex data into actionable insights for stakeholders at all levels. This position offers the flexibility of remote work, allowing you to contribute your analytical expertise to a dynamic retail environment from anywhere. If you are a seasoned analyst passionate about optimizing retail performance and driving business growth through data, we encourage you to apply.
Responsibilities:
Responsibilities:
- Analyze sales data, trends, and performance metrics across all retail channels.
- Develop and maintain key performance indicator (KPI) dashboards and reports.
- Conduct in-depth analysis of inventory levels, turnover, and stock management.
- Evaluate store operational efficiency and identify areas for improvement.
- Analyze customer behavior, purchasing patterns, and loyalty program data.
- Develop sales forecasts and demand planning models.
- Provide actionable insights and recommendations to merchandising, marketing, and operations teams.
- Collaborate with IT to ensure data integrity and access to relevant systems.
- Monitor competitor activities and market trends.
- Support the development and implementation of new retail initiatives.
- Bachelor's degree in Business Analytics, Statistics, Economics, Finance, or a related field.
- Minimum of 6 years of experience in retail analytics or operations analysis.
- Advanced proficiency in data analysis tools such as SQL, Excel, and statistical software.
- Experience with data visualization tools like Tableau or Power BI.
- Strong understanding of retail operations, merchandising, and supply chain concepts.
- Excellent analytical, problem-solving, and critical thinking skills.
- Exceptional communication and presentation skills, with the ability to explain complex data simply.
- Ability to work independently and manage multiple analytical projects in a remote setting.
- Experience with A/B testing and experimental design is a plus.
- Familiarity with e-commerce analytics is advantageous.
This advertiser has chosen not to accept applicants from your region.
8
E-commerce Marketing Manager
20500 Kapsuser
KES120000 Annually
WhatJobs
Posted 3 days ago
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Job Description
Our client is seeking an experienced E-commerce Marketing Manager to drive online sales and brand growth. This hybrid role requires a strategic thinker with a proven track record in digital marketing, social media, and e-commerce platform management. You will be responsible for developing and executing comprehensive marketing strategies to increase website traffic, conversion rates, and customer engagement. Your duties will include managing paid advertising campaigns (Google Ads, social media ads), optimizing product listings, and developing compelling content for social media channels. You will analyze website performance metrics, identify trends, and implement data-driven improvements. Building and nurturing relationships with influencers and affiliate partners will also be a key responsibility. The ideal candidate possesses a strong understanding of SEO, SEM, email marketing, and social media marketing best practices. Experience with e-commerce platforms (e.g., Shopify, WooCommerce) and analytics tools (e.g., Google Analytics) is essential. You must have excellent communication, analytical, and project management skills. A Bachelor's degree in Marketing, Business Administration, or a related field is required, along with at least 4 years of experience in e-commerce marketing. This role offers a dynamic work environment combining remote flexibility with in-office collaboration for strategic planning and team synergy. You will have the opportunity to make a significant impact on our online presence and drive substantial growth for our e-commerce ventures.
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