E-commerce Growth Manager
40100 Tuwan
KES180000 Annually
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Job Description
Our client is looking for a strategic and data-driven E-commerce Growth Manager to spearhead their online sales initiatives. This is a fully remote position, offering the flexibility to work from anywhere. You will be instrumental in driving online sales, optimizing the customer journey, and expanding our client's digital footprint across various e-commerce platforms and social media channels. The ideal candidate possesses a deep understanding of online consumer behavior, cutting-edge e-commerce technologies, and proven strategies for scaling online businesses. You will analyze sales data, identify conversion bottlenecks, and implement innovative solutions to boost revenue.
Responsibilities:
Responsibilities:
- Develop and execute comprehensive e-commerce growth strategies.
- Manage and optimize product listings, pricing, and promotions across all e-commerce channels.
- Drive customer acquisition and retention through targeted social media campaigns and content marketing.
- Analyze sales performance, website traffic, and customer behavior data to identify growth opportunities.
- Implement A/B testing and conversion rate optimization (CRO) strategies.
- Manage the e-commerce marketing budget and track ROI.
- Oversee inventory management and fulfillment processes to ensure customer satisfaction.
- Collaborate with design and development teams to enhance the user experience on e-commerce platforms.
- Stay current with e-commerce trends, competitor activities, and emerging technologies.
- Manage online community engagement and customer service initiatives on social media.
- Bachelor's degree in Business, Marketing, E-commerce, or a related field.
- Minimum of 6 years of experience in e-commerce management and digital marketing, with a strong focus on growth.
- Proven success in increasing online sales and revenue through strategic initiatives.
- In-depth knowledge of e-commerce platforms (e.g., Shopify, WooCommerce), marketplaces, and social media advertising.
- Strong analytical skills with proficiency in Google Analytics, CRM software, and other relevant tools.
- Excellent understanding of SEO, SEM, and content marketing principles.
- Exceptional project management and communication skills.
- Experience with data analysis and ability to translate insights into actionable strategies.
- Ability to thrive in a fast-paced, remote work environment.
- This position is based in Eldoret, Uasin Gishu, KE and operates on a fully remote basis.
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0
E-commerce Operations Manager
50200 Tuwan
KES120000 Annually
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Our client is seeking a highly organized and strategic E-commerce Operations Manager to lead their online retail operations. This is a fully remote position, allowing you to contribute to our success from anywhere. The ideal candidate will have extensive experience in managing all aspects of e-commerce operations, including order fulfillment, inventory management, customer service, website optimization, and digital marketing campaign execution. You will be responsible for ensuring a seamless and exceptional online shopping experience for our customers, driving sales growth, and optimizing operational efficiency.
Responsibilities:
Responsibilities:
- Oversee day-to-day e-commerce operations, including website management, product listings, and content updates.
- Manage order processing, fulfillment, and shipping logistics to ensure timely and accurate delivery.
- Implement and maintain effective inventory management strategies to minimize stockouts and overstock situations.
- Develop and execute digital marketing strategies to drive traffic, conversion rates, and customer acquisition.
- Analyze website performance metrics, sales data, and customer feedback to identify areas for improvement and growth.
- Manage customer service operations, ensuring prompt and satisfactory resolution of inquiries and issues.
- Collaborate with cross-functional teams, including marketing, sales, and IT, to align e-commerce strategies with overall business objectives.
- Stay up-to-date with e-commerce trends, best practices, and emerging technologies.
- Manage relationships with third-party vendors and service providers.
- Develop and track key performance indicators (KPIs) for e-commerce operations and report on progress to senior management.
This advertiser has chosen not to accept applicants from your region.
1
Remote Retail Operations Manager
40200 Tuwan
KES120000 Monthly
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Our client is looking for a seasoned and adaptable Retail Operations Manager to spearhead their retail division. This is a fully remote opportunity, allowing you to manage operations seamlessly from your home office. The successful candidate will be responsible for optimizing store performance, driving sales, and ensuring exceptional customer experiences across all retail touchpoints. You will develop and implement strategic initiatives to enhance operational efficiency, inventory management, and staff training programs. Key responsibilities include analyzing sales data to identify trends and opportunities, creating performance reports, managing budgets, and collaborating with cross-functional teams to align retail strategies with overall business objectives. This role demands a deep understanding of retail best practices, a strong analytical mindset, and the ability to lead and motivate remote teams effectively. You will play a crucial role in shaping the future of our client's retail presence, ensuring brand consistency and customer satisfaction. We are seeking individuals with a proven history of success in retail management, who are passionate about delivering outstanding results and possess excellent communication and problem-solving skills. The ability to adapt to a rapidly changing market and implement innovative solutions is essential. This remote position offers a significant opportunity to contribute to the growth and development of a leading retail organization, while enjoying the benefits of a flexible work arrangement. Experience in e-commerce integration and omnichannel strategies will be a distinct advantage. Embrace this chance to lead from anywhere and redefine retail excellence. This role, while connected to **Bungoma, Bungoma, KE**, is entirely remote.
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2
Senior E-commerce Operations Manager (Remote)
40200 Tuwan
KES320000 Annually
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Our client is a rapidly expanding online retailer looking for a highly motivated and strategic Senior E-commerce Operations Manager to lead their remote operations team. This role is pivotal in ensuring the seamless execution of all online sales activities, from order processing and inventory management to fulfillment and customer service. The ideal candidate will possess a deep understanding of e-commerce platforms, supply chain logistics, and performance metrics, with a proven ability to drive efficiency and customer satisfaction in a fully remote setting.
Responsibilities:
Responsibilities:
- Oversee the end-to-end e-commerce operations, including website management, order processing, inventory control, and fulfillment logistics.
- Develop and implement strategies to optimize the customer journey and enhance online sales performance.
- Manage relationships with third-party logistics (3PL) providers and ensure efficient order fulfillment and timely delivery.
- Monitor inventory levels across all channels and implement strategies to minimize stockouts and overstock situations.
- Analyze sales data, website traffic, and customer feedback to identify areas for improvement and growth opportunities.
- Implement and manage robust quality control processes to ensure product accuracy and customer satisfaction.
- Lead and mentor a remote team of e-commerce associates, fostering a collaborative and high-performance work environment.
- Stay current with e-commerce trends, technologies, and best practices to maintain a competitive edge.
- Develop and manage budgets for e-commerce operations, ensuring cost-effectiveness and profitability.
- Collaborate with marketing, sales, and customer service teams to ensure a cohesive brand experience.
- Implement and manage systems for returns processing and customer issue resolution.
- Ensure compliance with all relevant e-commerce regulations and data privacy laws.
- Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or a related field.
- Minimum of 7 years of experience in e-commerce operations management, with a strong focus on online retail.
- Proven track record of successfully managing and scaling e-commerce operations.
- In-depth knowledge of e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and associated tools.
- Strong understanding of supply chain management, inventory control, and fulfillment processes.
- Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
- Demonstrated leadership experience with the ability to manage and motivate remote teams.
- Exceptional communication, organizational, and project management skills.
- Proficiency in e-commerce analytics tools (e.g., Google Analytics) and CRM systems.
- Experience with digital marketing strategies is a plus.
This advertiser has chosen not to accept applicants from your region.
3
Senior E-commerce & Social Media Marketing Manager
30100 Tuwan
KES500000 Annually
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Job Description
Our client is seeking a highly strategic and creative Senior E-commerce & Social Media Marketing Manager to lead their online presence. This fully remote position offers the flexibility to drive growth and engagement from anywhere. You will be responsible for developing and executing comprehensive e-commerce strategies, managing social media platforms, and optimizing online sales funnels to achieve significant revenue growth.
The ideal candidate possesses a deep understanding of digital marketing principles, e-commerce platforms, social media trends, and analytics. You should have a proven track record of successfully increasing online sales, driving website traffic, and building engaged online communities. Your responsibilities will include content creation, campaign management, paid advertising, SEO/SEM optimization, and customer engagement. Strong analytical skills to interpret data and translate insights into actionable marketing strategies are crucial. You will collaborate with product, sales, and design teams to ensure a cohesive brand experience across all digital touchpoints.
Responsibilities:
The ideal candidate possesses a deep understanding of digital marketing principles, e-commerce platforms, social media trends, and analytics. You should have a proven track record of successfully increasing online sales, driving website traffic, and building engaged online communities. Your responsibilities will include content creation, campaign management, paid advertising, SEO/SEM optimization, and customer engagement. Strong analytical skills to interpret data and translate insights into actionable marketing strategies are crucial. You will collaborate with product, sales, and design teams to ensure a cohesive brand experience across all digital touchpoints.
Responsibilities:
- Develop and implement innovative e-commerce and social media marketing strategies aligned with business objectives.
- Manage and grow the company's presence across key social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok).
- Create compelling and engaging content (graphics, videos, copy) tailored for each platform and target audience.
- Plan, execute, and optimize paid social media advertising campaigns to drive traffic, conversions, and brand awareness.
- Manage the e-commerce website, ensuring a seamless user experience and optimizing product listings and checkout processes.
- Implement SEO and SEM strategies to improve search engine rankings and drive organic traffic.
- Analyze website traffic, social media engagement, and sales data using tools like Google Analytics, social media analytics, and e-commerce platforms.
- Develop and manage the marketing budget, ensuring optimal allocation of resources.
- Identify emerging social media trends and technologies, and proactively adapt strategies.
- Engage with the online community, respond to comments and messages, and foster positive customer relationships.
- Collaborate with internal teams to ensure brand consistency and alignment of marketing efforts.
- Track and report on key performance indicators (KPIs) regularly, providing insights and recommendations for improvement.
- Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
- 5+ years of experience in e-commerce and social media marketing, with a proven track record of driving online sales and engagement.
- In-depth knowledge of major social media platforms, their algorithms, and advertising capabilities.
- Proficiency with e-commerce platforms (e.g., Shopify, WooCommerce, Magento).
- Strong understanding of SEO, SEM, content marketing, and email marketing.
- Experience with analytics tools (Google Analytics) and social media management tools (e.g., Hootsuite, Buffer).
- Excellent content creation skills (writing, basic graphic design, video editing).
- Strong analytical, strategic thinking, and problem-solving abilities.
- Exceptional communication, collaboration, and project management skills.
- Ability to thrive in a fast-paced, remote work environment and manage multiple projects simultaneously.
- Experience with A/B testing and conversion rate optimization (CRO).
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Retail Store Manager
30200 Tuwan
KES80000 Annually
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Our client is looking for a dynamic and customer-focused Retail Store Manager to lead their flagship store located in Eldoret. This role offers a hybrid work arrangement, combining essential on-site management duties with remote administrative tasks. As the Store Manager, you will be responsible for overseeing all day-to-day operations, ensuring exceptional customer service, driving sales performance, and managing a motivated retail team. You will play a key role in maintaining store visual merchandising standards, managing inventory effectively, and implementing store policies and procedures. The ideal candidate will have a passion for retail, strong leadership abilities, and a proven ability to motivate and develop staff. You will be responsible for creating a positive and engaging shopping experience for every customer. Your responsibilities will include recruiting, training, and scheduling store staff; setting sales goals and monitoring performance; managing store budgets and controlling expenses; ensuring compliance with all health and safety regulations; handling customer inquiries and resolving complaints efficiently; and analyzing sales data to identify trends and opportunities for improvement. The ability to effectively balance on-site leadership with remote administrative tasks, such as reporting and communication, is essential for this hybrid role. A minimum of 3 years of retail management experience is required, along with a strong understanding of retail operations and sales techniques. Excellent communication, interpersonal, and problem-solving skills are vital. If you are a dedicated and results-driven retail professional seeking a challenging leadership opportunity in a hybrid work environment, we encourage you to apply. Our client offers a competitive salary, performance-based incentives, and opportunities for career advancement within the retail sector.
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5
Retail Store Manager
40100 Tuwan
KES75000 Annually
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Job Description
Our client is looking for a highly motivated and customer-focused Retail Store Manager to oversee operations at their prominent store located in Eldoret, Uasin Gishu, KE . The ideal candidate will possess strong leadership abilities, excellent customer service skills, and a passion for retail. You will be responsible for managing daily store operations, including staff scheduling, inventory management, visual merchandising, and ensuring an exceptional customer experience. This role requires developing and implementing sales strategies to meet or exceed targets, controlling operational costs, and maintaining a safe and organized store environment. You will lead, train, and motivate a team of retail associates, fostering a positive and productive work culture. Key responsibilities include conducting regular performance reviews, managing staff performance, and resolving customer issues effectively. You will also be responsible for stock control, ordering, and ensuring the store is well-presented and appealing to customers. A deep understanding of retail sales principles and a commitment to upholding brand standards are crucial. Qualifications include a High School Diploma or equivalent; a degree in Business Administration or a related field is a plus. Proven experience as a Retail Manager or Assistant Manager (minimum 3 years) is essential. Strong understanding of retail operations, inventory management systems, and point-of-sale (POS) software is required. Excellent interpersonal, communication, and problem-solving skills are necessary. The ability to work flexible hours, including evenings, weekends, and holidays, is also a requirement. This is a fantastic opportunity to lead a dynamic team and contribute to the success of a growing retail brand.
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6
Senior E-commerce Operations Manager
30200 Tuwan
KES4200000 Annually
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Job Description
Our client is looking for a seasoned and strategic Senior E-commerce Operations Manager to lead and optimize their online retail operations. This critical role is fully remote, providing you the opportunity to manage operations from anywhere. The ideal candidate will possess extensive experience in managing all facets of e-commerce operations, including order fulfillment, inventory management, logistics, customer service, and platform management. You will be responsible for ensuring a seamless and efficient customer experience from purchase to delivery. Key responsibilities include developing and implementing operational strategies to improve efficiency, reduce costs, and enhance customer satisfaction. You will manage relationships with third-party logistics providers (3PLs), shipping carriers, and other vendors. Performance monitoring, data analysis, and continuous process improvement are integral to this role. The successful candidate will have a strong understanding of e-commerce platforms, order management systems (OMS), warehouse management systems (WMS), and relevant technologies. Experience in scaling e-commerce operations during periods of growth is highly desirable. You will also play a key role in strategic planning, forecasting, and budget management for the e-commerce operations department. This is a challenging yet rewarding opportunity to drive operational excellence for a growing online retail presence, all within a supportive remote work environment.
Key Responsibilities:
Key Responsibilities:
- Oversee and manage all day-to-day e-commerce operations, including order processing, fulfillment, and shipping.
- Develop and implement strategies to optimize inventory levels and minimize stockouts or overstock situations.
- Manage relationships with 3PLs, shipping carriers, and other supply chain partners.
- Ensure timely and accurate order fulfillment and delivery, meeting or exceeding customer expectations.
- Monitor key operational metrics (e.g., order accuracy, on-time delivery, shipping costs, return rates) and identify areas for improvement.
- Implement and refine operational processes and workflows to enhance efficiency and reduce costs.
- Manage customer service escalations related to order fulfillment and delivery.
- Collaborate with marketing, sales, and IT teams to ensure alignment and support for e-commerce initiatives.
- Contribute to strategic planning, forecasting, and budgeting for e-commerce operations.
- Stay current with e-commerce technology trends and best practices in operations and logistics.
- Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, or a related field.
- 7+ years of progressive experience in e-commerce operations management.
- Proven experience managing fulfillment, logistics, and inventory for online retail businesses.
- Strong understanding of OMS, WMS, and ERP systems.
- Experience with various e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Demonstrated ability to analyze data, identify trends, and implement process improvements.
- Excellent leadership, problem-solving, and vendor management skills.
- Ability to thrive in a fast-paced, remote work environment.
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7
Senior E-commerce & Social Media Marketing Manager - Remote
30401 Tuwan
KES760000 Annually
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Job Description
Our client, a dynamic and rapidly expanding e-commerce enterprise, is seeking a highly skilled and strategic Senior E-commerce & Social Media Marketing Manager to lead their online growth initiatives. This role is fully remote, offering the flexibility to work from anywhere while driving innovative marketing campaigns. You will be responsible for developing and executing comprehensive strategies to enhance online sales, optimize customer engagement, and expand brand presence across all digital channels, with a strong emphasis on social media platforms and direct-to-consumer (DTC) sales. Your responsibilities will include managing the company's e-commerce website, overseeing social media marketing campaigns, developing content strategies, analyzing marketing performance data, and managing digital advertising budgets. You will leverage a deep understanding of SEO, SEM, email marketing, content marketing, and social media trends to drive traffic, conversions, and customer loyalty. Collaboration with the product, sales, and customer service teams will be crucial to ensure a cohesive and effective online customer journey. The ideal candidate will possess a proven track record in e-commerce and social media marketing, with demonstrated success in increasing online revenue and brand visibility. Exceptional analytical, creative, and communication skills are essential. Proficiency in e-commerce platforms (e.g., Shopify, WooCommerce), social media management tools, and analytics platforms (e.g., Google Analytics) is required. We are looking for a proactive, results-oriented leader who thrives in a remote environment, can manage multiple projects effectively, and is passionate about leveraging digital channels to drive business growth.
Key Responsibilities:
Key Responsibilities:
- Develop and execute e-commerce and social media marketing strategies.
- Manage and optimize the company's e-commerce website for sales and user experience.
- Create and manage engaging content for social media platforms.
- Oversee paid social media and search engine marketing campaigns.
- Analyze website traffic, sales data, and social media metrics.
- Develop and implement email marketing campaigns.
- Manage digital advertising budgets and ROI.
- Stay up-to-date with digital marketing trends and best practices.
- Bachelor's degree in Marketing, Business, Communications, or a related field.
- Minimum of 6 years of experience in e-commerce and social media marketing.
- Proven success in driving online sales and customer acquisition.
- Expertise in SEO, SEM, content marketing, and social media strategy.
- Proficiency with e-commerce platforms and web analytics tools.
- Strong understanding of digital advertising platforms (e.g., Google Ads, Facebook Ads).
- Excellent analytical, creative, and communication skills.
- Ability to manage multiple projects and deadlines in a remote setting.
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8
E-commerce Operations Manager
30200 Tuwan
KES180000 Annually
WhatJobs
Posted today
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Job Description
Our client is looking for a highly motivated and results-oriented E-commerce Operations Manager to oversee and optimize their online retail operations. This is a fully remote position, allowing you to contribute from the comfort of your home. The successful candidate will be responsible for managing all aspects of the e-commerce platform, ensuring a seamless customer experience from browsing to delivery. Your duties will include overseeing order fulfillment, inventory management, shipping logistics, and customer service for online sales. You will work closely with marketing teams to drive traffic and sales, and with the product development team to ensure product listings are accurate and appealing. A key part of this role involves analyzing sales data, website traffic, and customer feedback to identify areas for improvement and implement strategies to increase conversion rates and customer satisfaction. You will be responsible for managing the online store's performance, troubleshooting any technical issues, and ensuring the platform is up-to-date with the latest features and security measures. This role requires a strong understanding of e-commerce best practices, digital marketing principles, and supply chain management. The ability to manage multiple projects simultaneously and work effectively in a fast-paced, deadline-driven environment is crucial. You will be expected to develop and maintain strong relationships with third-party vendors, such as payment processors and shipping carriers. This is a fantastic opportunity for a seasoned e-commerce professional to take on a significant role in a growing online retail business, contributing to its success from **Kitale, Trans-Nzoia, KE**, entirely remotely. We are seeking an individual with a passion for online retail, excellent problem-solving skills, and a keen eye for detail to ensure operational excellence and drive continuous improvement across all e-commerce functions.
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