22 Retail Stores jobs in Ongata Rongai
Store Operations Manager
40100 Abothuguchi West
KES140000 Annually
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Posted 2 days ago
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Job Description
Our client, a prominent national retail chain, is seeking a results-oriented Store Operations Manager to lead their retail operations from a remote capacity. This pivotal role is responsible for ensuring the efficient and profitable management of multiple retail locations, driving sales performance, and maintaining exceptional customer service standards. You will develop and implement operational strategies that align with the company's overall business objectives, focusing on inventory management, visual merchandising, staffing, and loss prevention. The ideal candidate will have extensive experience in retail management, with a proven track record of success in managing multi-unit operations. Responsibilities include setting sales targets, monitoring financial performance, and analyzing key retail metrics to identify trends and opportunities for growth. You will work closely with store managers to provide guidance, support, and training, fostering a motivated and high-performing store teams. The ability to recruit, train, and develop talent is essential. You will also ensure adherence to company policies and procedures, including health and safety regulations. Strong leadership, communication, and problem-solving skills are required to effectively manage diverse teams and address operational challenges. Experience with retail management software and POS systems is advantageous. This is a fantastic opportunity to make a significant impact on the retail success of a major brand, overseeing operations remotely with connections toGarissa, Garissa, KE .
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0
Remote Store Operations Lead
40200 Abothuguchi West
KES150000 Annually
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Posted 2 days ago
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Job Description
Our client is searching for a dedicated and experienced Remote Store Operations Lead to manage and enhance the operational efficiency of their retail outlets. This is a remote-first position where you will remotely oversee store performance, drive operational excellence, and support store teams to achieve business objectives. The ideal candidate will have a strong background in retail operations, exceptional problem-solving skills, and the ability to lead and motivate teams from a distance. You will be instrumental in ensuring consistency in service delivery, inventory management, and adherence to operational standards across all assigned locations.
Key Responsibilities:
Key Responsibilities:
- Develop and implement standard operating procedures for retail stores to ensure consistency and efficiency.
- Monitor store performance metrics, including sales, inventory levels, and customer satisfaction, and identify areas for improvement.
- Provide remote support and guidance to store managers and staff on operational matters.
- Oversee inventory management processes, including stocktaking, replenishment, and loss prevention strategies.
- Ensure compliance with company policies, safety regulations, and merchandising standards.
- Analyze operational data to identify trends, challenges, and opportunities for cost savings and revenue enhancement.
- Coordinate with cross-functional teams (e.g., merchandising, marketing) to support store initiatives.
- Develop and deliver training materials for store staff on operational procedures and best practices.
- Conduct remote store audits and assessments to ensure adherence to operational standards.
- Manage operational budgets for assigned stores, ensuring cost-effectiveness.
- Facilitate communication between headquarters and store teams, ensuring timely dissemination of information.
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 5 years of experience in retail operations management.
- Proven ability to manage store operations remotely and drive performance improvements.
- Strong understanding of inventory management, visual merchandising, and loss prevention.
- Excellent analytical and problem-solving skills.
- Proficiency in retail management software and data analysis tools.
- Strong leadership and communication skills, with the ability to effectively manage remote teams.
- Experience in developing and implementing operational procedures.
- Ability to work independently, manage priorities, and meet deadlines in a remote setting.
- Detail-oriented with a commitment to operational excellence.
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1
Store Operations Manager (Remote)
00200 Ngong
KES100000 Annually
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Posted 2 days ago
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Our client is seeking a dynamic and results-driven Store Operations Manager to oversee operations in a fully remote capacity. This pivotal role requires a strategic thinker with a proven ability to manage and optimize retail operations across multiple locations, ensuring efficiency, profitability, and exceptional customer service. You will be responsible for developing and implementing operational policies and procedures, managing inventory, optimizing store layouts, and ensuring compliance with all company standards. Your expertise will be crucial in driving sales performance, reducing costs, and enhancing the overall customer experience. This position involves close collaboration with various departments, including merchandising, marketing, and human resources, to ensure seamless execution of retail strategies. You will analyze sales data, identify trends, and implement strategies to improve store performance. Managing budgets, controlling expenses, and maximizing profitability are key aspects of this role. The ideal candidate will have a strong background in retail management, with demonstrated success in leading teams, improving operational efficiency, and achieving financial targets. Excellent leadership, communication, and problem-solving skills are essential. Experience with retail management software and inventory control systems is highly desirable. If you are passionate about retail, possess strong analytical skills, and thrive in a remote work environment, this is an excellent opportunity to make a significant impact.
Responsibilities:
Responsibilities:
- Develop and implement effective store operational strategies.
- Oversee daily operations, ensuring efficiency and adherence to standards.
- Manage inventory levels, control stock, and minimize shrinkage.
- Analyze sales data and identify opportunities for growth.
- Implement strategies to improve customer satisfaction and loyalty.
- Manage store budgets and control operational expenses.
- Ensure compliance with all health, safety, and security regulations.
- Train and develop store staff to achieve high performance.
- Collaborate with merchandising and marketing teams to execute campaigns.
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- 5+ years of experience in retail operations management.
- Proven track record of success in improving operational efficiency and profitability.
- Strong understanding of inventory management and visual merchandising.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in retail management software and POS systems.
- Ability to analyze data and make informed business decisions.
- Strong problem-solving and decision-making abilities.
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2
Head of Store Operations - Remote
00200 Ngong
KES100000 Annually
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Posted 3 days ago
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Job Description
Our client, a renowned national retail chain, is seeking an exceptional and results-oriented Head of Store Operations to lead their retail network through a fully remote capacity. This strategic position is crucial for optimizing in-store performance, driving customer satisfaction, and ensuring operational excellence across all locations. You will be instrumental in setting the direction for store management, implementing best practices, and fostering a high-performance culture, all while managing from **Ruiru, Kiambu, KE**.
Responsibilities:
Responsibilities:
- Develop and execute strategic plans to enhance overall store operational efficiency, profitability, and customer experience.
- Oversee the management and performance of all retail store operations, ensuring adherence to company standards and policies.
- Lead, mentor, and develop a team of regional and store managers, fostering a positive and productive work environment.
- Establish key performance indicators (KPIs) for store operations and conduct regular performance reviews to drive continuous improvement.
- Implement and refine operational procedures related to inventory management, visual merchandising, loss prevention, and staffing.
- Collaborate with marketing, merchandising, and supply chain departments to align store operations with broader business objectives.
- Analyze sales data, financial reports, and operational metrics to identify trends, challenges, and opportunities for growth.
- Drive initiatives to improve customer service, sales conversion, and customer loyalty programs.
- Ensure compliance with all health, safety, and regulatory requirements within retail environments.
- Champion the adoption of new technologies and operational tools to enhance efficiency and effectiveness.
- Manage operational budgets and control expenses to achieve financial targets.
- Conduct regular virtual store audits and provide actionable feedback to store teams.
- Bachelor's degree in Business Administration, Retail Management, or a related field. A Master's degree is a plus.
- Minimum of 7 years of progressive experience in retail management, with at least 3 years in a senior leadership role overseeing multiple stores or a large retail operation.
- Demonstrated success in improving operational efficiency, sales performance, and profitability.
- Strong understanding of retail best practices, including inventory control, visual merchandising, and customer service.
- Proven ability to lead, motivate, and develop teams effectively in a remote setting.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication, interpersonal, and presentation skills.
- Proficiency in retail management software and standard office productivity tools.
- Experience managing operational budgets and financial performance.
- Strategic thinker with a hands-on approach to operational challenges.
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3
Regional Store Operations Manager - Luxury Goods
01001 Ngong
KES250000 Monthly
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Posted 3 days ago
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Job Description
Our client is a leading luxury brand seeking a dynamic and results-oriented Regional Store Operations Manager to oversee and optimize retail operations across multiple locations. This fully remote position will involve remote management, performance analysis, and strategic planning for store teams. You will be responsible for ensuring exceptional customer experiences, driving sales performance, and upholding the brand's prestigious image. The ideal candidate will have a proven track record in retail management, with a strong understanding of store operations, inventory management, visual merchandising, and staff development. Experience with luxury retail is a significant advantage. Responsibilities include setting sales targets, monitoring key performance indicators (KPIs), implementing operational best practices, and managing budgets. You will also be involved in talent acquisition, training, and retention strategies for store staff.
This role requires exceptional leadership and communication skills, with the ability to inspire and motivate teams from a distance. You must be proficient in using retail management software and data analytics tools to identify trends and opportunities for improvement. Developing and executing localized marketing initiatives to drive foot traffic and sales will also be a key part of your role. While this position is entirely remote, you will be expected to travel occasionally for key store visits, team events, and strategic meetings as needed. We are looking for an individual who is passionate about delivering world-class customer service and has a strategic mindset for business growth. The ability to adapt to a fast-paced retail environment and implement innovative solutions is crucial. Join our esteemed organization and play a vital role in enhancing our retail presence and ensuring operational excellence across the region, all managed from the convenience of your remote workspace. Your strategic insights will directly influence the success of our retail outlets.
Location: Ruiru, Kiambu, KE
This role requires exceptional leadership and communication skills, with the ability to inspire and motivate teams from a distance. You must be proficient in using retail management software and data analytics tools to identify trends and opportunities for improvement. Developing and executing localized marketing initiatives to drive foot traffic and sales will also be a key part of your role. While this position is entirely remote, you will be expected to travel occasionally for key store visits, team events, and strategic meetings as needed. We are looking for an individual who is passionate about delivering world-class customer service and has a strategic mindset for business growth. The ability to adapt to a fast-paced retail environment and implement innovative solutions is crucial. Join our esteemed organization and play a vital role in enhancing our retail presence and ensuring operational excellence across the region, all managed from the convenience of your remote workspace. Your strategic insights will directly influence the success of our retail outlets.
Location: Ruiru, Kiambu, KE
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4
Remote Retail Inventory Management Specialist
70100 Abothuguchi West
KES65000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking a detail-oriented and analytical Remote Retail Inventory Management Specialist to optimize stock levels and ensure efficient inventory operations across their diverse retail channels. This fully remote role will involve analyzing sales data, forecasting demand, managing stock levels, and implementing strategies to minimize stockouts and reduce excess inventory. You will be responsible for leveraging inventory management software and data analytics to provide actionable insights that enhance profitability and customer satisfaction.
The ideal candidate will possess a strong background in retail operations, inventory control, and supply chain principles. You should be proficient in using inventory management systems, ERP software, and data analysis tools such as Excel. Excellent analytical skills, problem-solving abilities, and a keen eye for detail are essential. The ability to interpret complex data and translate it into effective inventory strategies is paramount. This position is entirely remote, requiring a dedicated home office, a reliable internet connection, and strong self-management skills. You must be a proactive individual, capable of working independently and collaborating effectively with cross-functional teams (e.g., merchandising, sales, logistics) through virtual channels. Our client is committed to providing a supportive remote work environment and offers opportunities for professional growth. This is an excellent opportunity for an inventory management professional to apply their expertise in a flexible, remote capacity, making a significant contribution to the efficiency and success of the company's retail operations. Your strategic management of inventory will be crucial for maintaining optimal product availability and driving sales performance.
Responsibilities:
The ideal candidate will possess a strong background in retail operations, inventory control, and supply chain principles. You should be proficient in using inventory management systems, ERP software, and data analysis tools such as Excel. Excellent analytical skills, problem-solving abilities, and a keen eye for detail are essential. The ability to interpret complex data and translate it into effective inventory strategies is paramount. This position is entirely remote, requiring a dedicated home office, a reliable internet connection, and strong self-management skills. You must be a proactive individual, capable of working independently and collaborating effectively with cross-functional teams (e.g., merchandising, sales, logistics) through virtual channels. Our client is committed to providing a supportive remote work environment and offers opportunities for professional growth. This is an excellent opportunity for an inventory management professional to apply their expertise in a flexible, remote capacity, making a significant contribution to the efficiency and success of the company's retail operations. Your strategic management of inventory will be crucial for maintaining optimal product availability and driving sales performance.
Responsibilities:
- Monitor and analyze inventory levels across all retail channels.
- Develop demand forecasts based on historical sales data, seasonality, and market trends.
- Implement inventory control procedures to optimize stock levels and reduce carrying costs.
- Manage stock transfers and replenishment orders to prevent stockouts and overstocking.
- Utilize inventory management software to track stock movements and report on key metrics.
- Collaborate with merchandising and purchasing teams to ensure timely product availability.
- Identify slow-moving or obsolete inventory and recommend clearance strategies.
- Analyze sales data to identify trends and inform inventory purchasing decisions.
- Work with logistics and warehouse teams to ensure efficient inventory storage and handling.
- Develop and maintain accurate inventory records.
- Bachelor's degree in Supply Chain Management, Business Administration, Statistics, or a related field.
- Minimum of 4 years of experience in retail inventory management or a related supply chain role.
- Proven experience with inventory management software and ERP systems.
- Strong analytical and quantitative skills, with proficiency in Excel for data analysis.
- Excellent understanding of retail operations and demand forecasting principles.
- Detail-oriented with strong problem-solving abilities.
- Effective communication and collaboration skills for remote teamwork.
- Ability to work independently and manage time effectively in a remote setting.
- Knowledge of supply chain best practices is a plus.
- Must have a reliable internet connection and a dedicated home office.
This advertiser has chosen not to accept applicants from your region.
5
Retail Sales Associate
00901 Ngong
KES40000 Annually
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Posted 2 days ago
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Job Description
Our client, a renowned retailer known for its exceptional customer service and quality products, is looking for enthusiastic and customer-focused Retail Sales Associates to join their dynamic team. This role involves a hybrid work arrangement, offering a blend of in-store customer engagement and remote administrative tasks. As a Sales Associate, you will be the face of our brand, providing a welcoming and informative experience to every customer. Your primary responsibilities in-store will include assisting customers with product selection, answering inquiries, processing transactions accurately and efficiently, and maintaining an organized and appealing sales floor. You will be tasked with achieving individual and team sales targets through excellent product knowledge and persuasive selling techniques. In your remote capacity, you will support sales operations by managing customer follow-ups, updating customer databases, preparing sales reports, and assisting with online order fulfillment and customer service inquiries. The ideal candidate possesses strong interpersonal and communication skills, with a genuine passion for helping customers. Previous retail or customer service experience is advantageous. You should be comfortable working in a fast-paced environment, possess excellent problem-solving abilities, and have a keen eye for detail. Proficiency in using point-of-sale (POS) systems and basic computer skills for remote tasks is necessary. Adaptability and a willingness to learn are key, as you will be trained on various product lines and sales strategies. This role offers a fantastic opportunity to develop your sales and customer service skills within a supportive and growing retail environment, contributing to both in-store success and remote operational efficiency. If you are a motivated individual with a flair for sales and customer engagement, we encourage you to apply.
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6
Senior Retail Sales Associate
00100 Ngong
KES55000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic remote team. This pivotal role is crucial for driving sales, enhancing customer engagement, and providing exceptional service to clients across various digital platforms. As a fully remote position, you will leverage cutting-edge communication tools and virtual platforms to connect with customers and colleagues, ensuring a seamless and positive experience. The ideal candidate possesses a deep understanding of retail sales strategies, a proven track record of exceeding sales targets, and a passion for delivering outstanding customer support in a virtual environment. You will be responsible for managing online customer inquiries, processing sales orders, and resolving customer issues with efficiency and professionalism. This role requires a proactive approach to identifying sales opportunities and a commitment to building long-term customer relationships. You will also contribute to the development and implementation of remote sales strategies, analyze sales data to identify trends, and provide feedback to improve the overall customer journey. The ability to work independently, manage time effectively, and maintain a high level of productivity in a remote setting is paramount. We are looking for individuals who are adept at using CRM software, e-commerce platforms, and other digital tools to manage customer interactions and sales processes. If you are a results-oriented professional with excellent communication skills and a desire to excel in a remote retail environment, we encourage you to apply. This is a unique opportunity to shape the future of remote retail operations for our client and contribute to their continued success.
Responsibilities:
The role is based in **Ruiru, Kiambu, KE**, but will be performed entirely remotely.
Responsibilities:
- Drive online sales by actively engaging with potential customers through various digital channels.
- Provide detailed product information and personalized recommendations to meet customer needs.
- Process customer orders accurately and efficiently, ensuring timely delivery.
- Resolve customer inquiries, complaints, and issues promptly and professionally via virtual communication.
- Maintain up-to-date customer records in the CRM system.
- Collaborate with the remote sales team to achieve collective sales goals.
- Identify opportunities to upsell and cross-sell products and services.
- Contribute to the development and refinement of remote sales scripts and best practices.
- Analyze sales performance data and provide regular reports to management.
- Stay informed about product updates, promotions, and industry trends.
- Proven experience in retail sales, preferably in a remote or customer-facing role.
- Demonstrated success in meeting or exceeding sales targets.
- Excellent verbal and written communication skills, with the ability to articulate complex information clearly.
- Strong interpersonal skills and a customer-centric mindset.
- Proficiency in using CRM software, e-commerce platforms, and virtual collaboration tools.
- Ability to work independently and manage workload effectively in a remote setting.
- High school diploma or equivalent; a degree in business or a related field is a plus.
- A dedicated home office space with a reliable internet connection.
The role is based in **Ruiru, Kiambu, KE**, but will be performed entirely remotely.
This advertiser has chosen not to accept applicants from your region.
7
Remote Retail Sales Associate
00201 Ongata Rongai, Rift Valley
KES45000 Annually
WhatJobs
Posted 2 days ago
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Job Description
We are seeking a highly motivated and customer-focused individual to join our dynamic team as a Remote Retail Sales Associate. In this fully remote position, you will be the primary point of contact for customers, providing exceptional service and driving sales through various digital channels. You will engage with customers via live chat, email, and phone, answering inquiries about products, processing orders, and resolving issues efficiently and professionally. Your role will involve staying up-to-date with product knowledge, understanding customer needs, and recommending suitable products to meet those needs. A key aspect of this role is maintaining a positive and helpful demeanor, even when working independently. You will also be responsible for managing your workload effectively, ensuring all customer interactions are logged accurately in our CRM system, and contributing to the overall success of the sales team. We are looking for someone with excellent communication skills, a passion for retail, and the ability to thrive in a remote work environment. You should be comfortable using various digital communication tools and possess a strong understanding of online sales processes. The ideal candidate will be proactive, results-oriented, and capable of working autonomously while collaborating with remote colleagues.
Responsibilities:
Responsibilities:
- Engage with customers through chat, email, and phone to provide product information and support.
- Process customer orders accurately and efficiently.
- Resolve customer complaints and issues in a timely and satisfactory manner.
- Maintain up-to-date knowledge of products and promotions.
- Identify customer needs and recommend appropriate solutions.
- Achieve individual and team sales targets.
- Maintain detailed customer records in the CRM system.
- Collaborate with other remote team members to share best practices and improve customer service.
- Previous experience in retail or customer service is preferred.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and a friendly, approachable attitude.
- Proficiency in using digital communication tools (e.g., Slack, Zoom, CRM software).
- Ability to work independently and manage time effectively in a remote setting.
- High school diploma or equivalent; some college coursework is a plus.
- A dedicated home office setup with a reliable internet connection.
- A passion for retail and providing outstanding customer experiences.
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8
Remote Retail Sales Associate
70200 Abothuguchi West
KES55000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client is seeking a highly motivated and customer-focused Remote Retail Sales Associate to join their dynamic team. This is a fully remote position, allowing you to work from the comfort of your own home while contributing to a vibrant retail environment. As a Remote Retail Sales Associate, you will be the primary point of contact for customers, providing exceptional service and support across various digital channels. Your responsibilities will include understanding customer needs, recommending suitable products, processing orders efficiently, and resolving inquiries with professionalism and empathy. You will engage with customers through live chat, email, and phone, ensuring a seamless and positive shopping experience. A key aspect of this role involves staying updated on product knowledge, promotions, and company policies to effectively assist customers. You will also be responsible for maintaining accurate customer records and feedback within our CRM system. Collaboration with internal teams, such as marketing and logistics, will be essential to ensure smooth operations and customer satisfaction. We are looking for individuals who possess excellent communication skills, a strong work ethic, and a genuine passion for customer service. Prior experience in retail or customer support is highly desirable. The ideal candidate will be adaptable, proactive, and able to thrive in a fast-paced, remote work setting. You should be comfortable with technology and proficient in using various online tools and platforms. If you are a results-oriented individual with a knack for building rapport and exceeding customer expectations, we encourage you to apply. This role offers a fantastic opportunity to grow your career in the retail sector without the need for physical commuting, contributing from anywhere within Kenya. We value our remote employees and are committed to providing a supportive and engaging work environment. This position is based in the vicinity of **Garissa, Garissa, KE**, but you will perform all duties remotely.
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