317 Retail Store jobs in Kenya
Retail Store Associate
20100 Nyeri Town
KES35000 month
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Posted 5 days ago
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Job Description
Our client is seeking energetic and customer-focused Retail Store Associates to join their team in **Nyeri, Nyeri, KE**. This hybrid role offers a dynamic work environment where you'll engage directly with customers, provide exceptional service, and contribute to the overall success of the store. You will be responsible for assisting customers with product selection, processing transactions accurately at the point of sale, maintaining store appearance and merchandising standards, and managing inventory. The ideal candidate will possess excellent communication and interpersonal skills, a friendly and approachable demeanor, and a genuine passion for retail. Responsibilities include greeting customers, answering inquiries about products and services, handling customer complaints and returns, and ensuring a clean and organized shopping environment. You will also participate in stock replenishment, visual merchandising, and ensuring the store is well-presented at all times. Experience in customer service or retail is preferred, but comprehensive training will be provided. We are looking for individuals who are reliable, team-oriented, and eager to learn. This position involves both on-site customer interaction and potentially some remote administrative tasks related to inventory or sales reporting. Your ability to provide a positive shopping experience and contribute to a strong team environment will be highly valued. This is a great opportunity to grow within the retail sector and develop valuable customer service skills. The role requires flexibility in working hours, including weekends and holidays, to meet business needs. We are committed to creating a welcoming atmosphere for both our customers and our employees, fostering a collaborative and supportive team culture. Your enthusiasm and dedication will be key to delivering outstanding service.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Provide outstanding customer service and assistance.
- Process sales transactions accurately using the POS system.
- Maintain store cleanliness and visual merchandising standards.
- Assist with inventory management, including receiving and stocking products.
- Answer customer inquiries and resolve issues effectively.
- Build customer loyalty through positive interactions.
- Contribute to team efforts and store goals.
- Handle opening and closing duties as assigned.
Qualifications:
- High school diploma or equivalent.
- Previous customer service or retail experience preferred.
- Excellent communication and interpersonal skills.
- Friendly, outgoing, and approachable personality.
- Basic math skills and ability to handle cash transactions.
- Ability to stand for extended periods and lift moderate weights.
- Team player with a strong work ethic.
- Flexibility to work various shifts, including weekends and holidays.
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0
Retail Store Manager
00200 Njiru Village
KES75000 month
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Posted today
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Our client is seeking an experienced and dynamic Retail Store Manager to oversee operations at their outlet in Ongata Rongai, Kajiado. This hybrid role offers a blend of in-store leadership and remote administrative tasks, providing a unique opportunity for a seasoned retail professional. The Store Manager will be responsible for all aspects of store operations, including staff management, inventory control, visual merchandising, and sales performance. You will lead and motivate a team of retail associates, ensuring exceptional customer service and driving sales to meet and exceed targets. Key responsibilities include recruitment, training, and performance management of staff, as well as maintaining store appearance and adherence to brand standards. Inventory management, including ordering, receiving, and stocktaking, will be crucial to ensure product availability and minimize losses. You will also be tasked with developing and implementing local marketing initiatives to drive foot traffic and customer loyalty. Financial management, including budget adherence, cash handling, and sales reporting, will be a core part of your duties. The ideal candidate will possess strong leadership qualities, excellent communication and interpersonal skills, and a deep understanding of retail operations. A passion for customer service and a proven ability to manage a team effectively in a fast-paced environment are essential. This role requires a proactive approach to problem-solving and a commitment to creating a positive shopping experience for all customers. The ability to balance on-site responsibilities with remote administrative duties is key.
Responsibilities:
Responsibilities:
- Manage day-to-day store operations and ensure efficient workflow.
- Lead, train, and motivate the retail team to achieve sales goals.
- Oversee inventory management, including ordering, receiving, and stock control.
- Implement visual merchandising strategies to enhance product presentation.
- Provide exceptional customer service and resolve customer issues promptly.
- Monitor sales performance, analyze data, and develop strategies for improvement.
- Ensure compliance with company policies and procedures.
- Manage store budget, cash flow, and financial reporting.
- Recruit, onboard, and develop store staff.
- Maintain store security and safety standards.
- High school diploma or equivalent; a degree in business or a related field is a plus.
- Minimum of 3 years of experience in retail management.
- Proven ability to lead and motivate a team.
- Strong understanding of retail sales principles and customer service best practices.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in inventory management and point-of-sale (POS) systems.
- Ability to work flexible hours, including evenings and weekends, and manage remote tasks effectively.
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1
Retail Store Manager
00100 Abothuguchi West
KES120000 month
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Posted today
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Job Description
Our client, a premier retail brand, is seeking a dynamic and results-driven Retail Store Manager for its flagship store located in the heart of Nairobi, Nairobi, KE . This hybrid role requires a balance of on-site leadership and strategic remote oversight. As a Store Manager, you will be responsible for overseeing all daily operations of the store, ensuring a superior customer experience, and driving sales performance to meet and exceed targets. Your duties will include managing inventory, implementing visual merchandising standards, and ensuring compliance with company policies and procedures. You will lead, train, and motivate a team of retail associates, fostering a positive and productive work environment. This includes conducting regular performance reviews, providing coaching, and identifying development opportunities. Financial management is a key aspect of this role, involving budget adherence, sales forecasting, and P&L analysis. You will also be responsible for managing customer complaints and resolving issues promptly and professionally. The hybrid nature of the role allows for flexibility, with some administrative and strategic planning tasks potentially being conducted remotely, while maintaining a strong presence on the retail floor to engage with customers and staff. Exceptional interpersonal and communication skills are essential for effective team leadership and customer engagement. A strong understanding of retail operations, inventory management, and sales techniques is required. Experience with POS systems and retail management software is a must. This role demands a proactive approach, excellent problem-solving abilities, and a passion for the retail industry. You will be expected to contribute to the overall success of the brand by maintaining high operational standards and delivering outstanding customer service. The ideal candidate will possess a proven track record in retail management and a strong ability to adapt to a dynamic work environment.
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2
Retail Store Manager
30200 Kitale, Rift Valley
KES250000 Annually
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Posted today
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Job Description
Our client is looking for an exceptional Retail Store Manager to oversee operations and drive sales for their stores. This role requires strong leadership, excellent customer service skills, and a passion for retail. You will be responsible for managing staff, including hiring, training, scheduling, and performance management, to ensure a high-performing team. Key responsibilities include achieving sales targets, managing inventory, controlling costs, and ensuring visual merchandising standards are met. The Retail Store Manager will also be responsible for maintaining a clean, safe, and welcoming store environment for both customers and employees. You will handle customer inquiries, resolve complaints effectively, and build strong customer relationships to foster loyalty. Our client values a proactive approach to sales generation, an in-depth understanding of retail operations, and the ability to analyze sales data to identify trends and opportunities. Excellent communication and interpersonal skills are essential for leading a team and interacting with customers. Proficiency in retail management software and POS systems is required. Our client seeks a candidate with a minimum of 3-5 years of experience in retail management, with a proven track record of driving sales and managing store operations. A Bachelor's degree in Business Administration or a related field is preferred, but extensive experience may substitute. This role is demanding and requires dedication to achieving business objectives. While this position is based in a physical retail environment, aspects of reporting and strategic planning may involve remote interaction or tool usage. Our client is committed to developing its employees and providing opportunities for career advancement within the retail sector. The successful candidate will possess strong problem-solving skills and the ability to motivate and inspire their team.
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3
Retail Store Manager
80100 Nairobi, Nairobi
KES1000000 Annually
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Posted today
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Our client, a well-established and popular fashion retail chain, is looking for an experienced and dynamic Retail Store Manager to lead their branch in **Malindi, Kilifi, KE**. This is an exciting opportunity to manage a vibrant store, drive sales performance, and cultivate an exceptional customer experience. You will be responsible for overseeing daily operations, managing staff, controlling inventory, and ensuring visual merchandising standards are met. The ideal candidate will possess a strong background in retail management, excellent leadership qualities, and a passion for customer service. You will motivate your team to achieve sales targets, provide training and development, and foster a positive working environment. Key responsibilities include recruiting, hiring, and training new employees, implementing sales strategies, managing store budgets, and ensuring loss prevention. You will also be expected to build strong relationships with customers, handle customer inquiries and complaints, and ensure the store remains visually appealing and well-stocked. Understanding the local market and customer demographics will be key to success.
Key Responsibilities:
Key Responsibilities:
- Manage all aspects of daily store operations to ensure smooth and efficient functioning.
- Lead, motivate, and develop a high-performing store team.
- Drive sales performance by implementing effective sales strategies and achieving targets.
- Ensure exceptional customer service is provided at all times.
- Manage inventory levels, including ordering, receiving, and stock control, to minimize loss.
- Maintain high standards of visual merchandising and store presentation.
- Recruit, train, and evaluate store staff.
- Oversee store budgeting, financial reporting, and P&L management.
- Implement and enforce company policies and procedures, including loss prevention measures.
- Build strong customer relationships and handle customer feedback and issues effectively.
- Proven experience as a Retail Store Manager or in a similar retail management role.
- Minimum of 3 years of retail management experience, preferably in the fashion or apparel sector.
- Demonstrated success in driving sales and achieving store performance targets.
- Strong leadership, team management, and customer service skills.
- Excellent communication, interpersonal, and problem-solving abilities.
- Proficiency in point-of-sale (POS) systems and retail management software.
- Experience with inventory management and visual merchandising techniques.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Passion for the retail industry and delivering exceptional customer experiences.
- Knowledge of retail trends and local market dynamics is a plus.
This advertiser has chosen not to accept applicants from your region.
4
Retail Store Manager
20100 Naivasha, Rift Valley
KES75000 month
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Posted today
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Job Description
Our client, a well-established retail brand, is seeking an experienced and dynamic Retail Store Manager to lead their **Naivasha, Nakuru, KE** location. This is a key operational role responsible for driving sales, managing staff, and ensuring exceptional customer service. You will oversee all aspects of store operations, from inventory management and visual merchandising to staff training and performance management.
The ideal candidate will have a proven track record of success in retail management, demonstrating strong leadership, sales acumen, and a passion for customer engagement. You should be adept at motivating a team, creating a positive store environment, and achieving challenging sales targets. Key responsibilities include recruiting, training, and developing store staff; managing store budgets and P&L; implementing company policies and procedures; and ensuring the store meets all operational standards. You will also be responsible for inventory control, loss prevention, and maintaining an appealing store presentation. This role requires excellent communication, problem-solving, and decision-making skills. The ability to work flexible hours, including weekends and holidays, is essential. Our client values initiative, a strong work ethic, and a commitment to delivering outstanding retail experiences. Join us to lead a dedicated team and contribute to the success of our brand in the vibrant community of Naivasha.
Location: **Naivasha, Nakuru, KE**
Key Responsibilities:
The ideal candidate will have a proven track record of success in retail management, demonstrating strong leadership, sales acumen, and a passion for customer engagement. You should be adept at motivating a team, creating a positive store environment, and achieving challenging sales targets. Key responsibilities include recruiting, training, and developing store staff; managing store budgets and P&L; implementing company policies and procedures; and ensuring the store meets all operational standards. You will also be responsible for inventory control, loss prevention, and maintaining an appealing store presentation. This role requires excellent communication, problem-solving, and decision-making skills. The ability to work flexible hours, including weekends and holidays, is essential. Our client values initiative, a strong work ethic, and a commitment to delivering outstanding retail experiences. Join us to lead a dedicated team and contribute to the success of our brand in the vibrant community of Naivasha.
Location: **Naivasha, Nakuru, KE**
Key Responsibilities:
- Manage daily store operations, ensuring efficiency and profitability.
- Lead, train, and motivate a team of sales associates.
- Drive sales performance and achieve store targets.
- Oversee inventory management, including stock counts and merchandising.
- Ensure excellent customer service and create a positive shopping experience.
- Implement visual merchandising standards to enhance product presentation.
- Manage store opening and closing procedures.
- Control expenses and manage the store's budget.
- Ensure compliance with company policies and safety regulations.
- Handle customer complaints and resolve issues effectively.
- Proven experience as a Retail Store Manager or Assistant Store Manager.
- Strong leadership and team management skills.
- Excellent customer service and sales skills.
- Knowledge of retail operations, inventory management, and visual merchandising.
- Ability to work flexible hours, including evenings and weekends.
- Strong communication and interpersonal abilities.
This advertiser has chosen not to accept applicants from your region.
5
Retail Store Manager
60100 Embu, Eastern
KES85000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client, a dynamic and growing retail brand, is seeking a passionate and experienced Retail Store Manager to lead their operations. This is a fully remote leadership role, allowing you to oversee store performance and manage teams from anywhere in Kenya. You will be responsible for driving sales, ensuring exceptional customer service, and managing all aspects of store operations, including inventory management, visual merchandising, and staff supervision. The ideal candidate will have a proven track record in retail management, strong leadership qualities, and a deep understanding of retail sales strategies. You will be adept at motivating teams, achieving sales targets, and creating a positive and productive work environment for your staff. Key responsibilities include recruiting, training, and developing store associates, implementing sales and customer service initiatives, managing store budgets, and ensuring compliance with company policies and procedures. You will also be responsible for analyzing sales data, identifying trends, and developing action plans to improve store performance. This role requires excellent communication and interpersonal skills to effectively interact with customers, staff, and corporate management. A proactive approach to problem-solving and a commitment to operational excellence are essential. You will be the brand ambassador for the store, ensuring a consistent and high-quality customer experience. This is an excellent opportunity to lead and grow a retail business unit within a supportive and innovative company, all within a flexible, remote working arrangement.
Key Responsibilities:
Key Responsibilities:
- Oversee daily store operations, ensuring efficiency and productivity.
- Drive sales performance and achieve store revenue targets.
- Provide exceptional customer service and build strong customer relationships.
- Manage inventory, including ordering, receiving, and stock control.
- Implement visual merchandising standards to enhance product presentation.
- Recruit, train, mentor, and motivate store staff.
- Conduct performance reviews and provide ongoing feedback to team members.
- Manage store budgets and control expenses effectively.
- Ensure compliance with company policies, procedures, and safety regulations.
- Analyze sales reports and key performance indicators to identify areas for improvement.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in retail management, with a proven track record of sales growth.
- Strong leadership, team-building, and motivational skills.
- Excellent customer service and communication skills.
- Proficiency in retail management software and POS systems.
- Experience with inventory management and visual merchandising.
- Ability to analyze sales data and develop strategic action plans.
- Strong organizational and time-management skills.
- Problem-solving and decision-making abilities.
- Adaptability and resilience in a dynamic retail environment.
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6
Retail Store Manager
80200 Nairobi, Nairobi
KES150000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client, a renowned retail brand, is seeking an experienced and customer-focused Retail Store Manager to lead their team in this fully remote position. While the role is remote, it requires the manager to virtually oversee and guide the operations of the physical store and its staff, ensuring exceptional customer service and operational efficiency. You will be responsible for managing all aspects of the retail store, including sales, inventory management, visual merchandising, and staff scheduling. Your key duties will involve driving sales performance, achieving targets, and ensuring a positive shopping experience for all customers. You will train, motivate, and manage store staff, fostering a high-performance culture. This role requires proactive engagement with customers, addressing inquiries, and resolving any issues promptly and professionally. You will be responsible for maintaining store standards, ensuring visual merchandising guidelines are followed, and managing inventory levels to optimize stock availability and minimize loss. This position demands strong leadership, excellent communication, and exceptional organizational skills. You will analyze sales data, identify trends, and implement strategies to boost profitability. The successful candidate will have a proven track record in retail management, with a deep understanding of customer service principles and sales techniques. Experience with retail POS systems and inventory management software is essential. You should be adept at managing staff performance and fostering a collaborative team environment. This is a fantastic opportunity to lead a retail operation from a remote setting, driving success through effective virtual management and a strong focus on customer satisfaction. We are looking for individuals with significant experience in retail management, preferably in a similar sector. A strong understanding of sales processes, customer relationship management, and team leadership is required. Excellent communication and interpersonal skills are vital for interacting with both staff and customers, even virtually. The ability to motivate and inspire a team from a distance is a key requirement. Proficiency in retail software and analytical tools is necessary for performance tracking and strategic planning. Adaptability and a proactive approach to problem-solving are crucial in this dynamic role. This role offers the flexibility of remote work combined with the challenges and rewards of managing a successful retail store.
This advertiser has chosen not to accept applicants from your region.
7
Retail Store Manager
10100 Nyeri Town
KES90000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is looking for a dynamic and experienced Retail Store Manager to lead operations at their flagship store. This role requires a blend of on-site leadership and strategic remote oversight, offering a hybrid work arrangement. You will be responsible for overseeing all aspects of store operations, including staff management, customer service, inventory control, visual merchandising, and sales performance. Key duties involve recruiting, training, and motivating a high-performing team, ensuring adherence to company policies and procedures, and creating an exceptional shopping experience for every customer. You will also manage store budgets, analyze sales data to identify trends and opportunities, and implement strategies to drive profitability. Collaboration with regional managers and corporate teams will be essential, requiring effective communication across both physical and virtual platforms. The ideal candidate will possess a Bachelor's degree in Business Management, Marketing, or a related field, with at least 4-6 years of experience in retail management. Proven leadership skills, a strong understanding of retail operations, excellent customer service abilities, and experience with POS systems and inventory management software are essential. You should be adept at managing teams, driving sales, and creating a positive work environment. This hybrid role offers the opportunity to lead a team on the ground while also benefiting from the flexibility of remote work for specific strategic tasks and reporting. We are seeking a results-oriented individual with a passion for retail and a commitment to excellence.
This advertiser has chosen not to accept applicants from your region.
8
Retail Store Manager
20100 Nyeri Town
KES120000 month
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is looking for a vibrant and results-driven Retail Store Manager to oversee the operations of their store in Nyeri. This role offers a hybrid work arrangement, allowing for a balance between in-store leadership and remote administrative tasks. The Store Manager will be responsible for driving sales, managing staff, maintaining inventory levels, and ensuring an exceptional customer experience. You will lead a team of retail associates, providing training, motivation, and performance feedback. Key duties include developing and implementing sales strategies, managing store budgets, controlling expenses, and analyzing sales data to identify opportunities for growth. The ideal candidate will have a passion for retail, a proven track record in sales leadership, and excellent customer service skills. You will be expected to ensure visual merchandising standards are met and that the store environment is welcoming and appealing to customers. Inventory management, including stocktaking, ordering, and minimizing shrinkage, will be a critical part of your role. Experience with point-of-sale (POS) systems and retail management software is essential. You will also be responsible for ensuring compliance with company policies and procedures, as well as health and safety regulations. This position requires strong organizational and multitasking abilities, with the capacity to handle the demands of a busy retail environment. Communication and interpersonal skills are paramount for building relationships with both customers and the store team. We are seeking a motivated individual who can inspire their team and contribute to the overall success of the brand.
Responsibilities:
Responsibilities:
- Manage daily store operations, including opening and closing procedures.
- Lead, train, and motivate the retail sales team to achieve sales targets.
- Implement sales strategies to drive revenue and customer engagement.
- Monitor and manage store inventory, including stock control and ordering.
- Ensure high standards of customer service are consistently delivered.
- Maintain store visual merchandising and presentation standards.
- Analyze sales performance and market trends to identify opportunities.
- Manage store expenses and budgets effectively.
- Handle customer inquiries, complaints, and feedback professionally.
- Ensure compliance with all company policies and safety regulations.
- Proven experience as a Retail Store Manager or in a similar leadership role.
- Strong understanding of retail operations and sales principles.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in POS systems and retail management software.
- Ability to analyze sales data and make informed decisions.
- Customer-centric approach with a passion for service excellence.
- Strong organizational and multitasking abilities.
- High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
This advertiser has chosen not to accept applicants from your region.
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