59 Retail Staff jobs in Bungoma
Remote Retail Sales Associate
00100 Bungoma, Western
KES45000 Annually
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Our client is seeking a dedicated and customer-focused Remote Retail Sales Associate to join their dynamic virtual sales team. In this fully remote position, you will be instrumental in providing exceptional customer service and driving sales through various online channels. Your primary responsibilities will include engaging with potential customers via live chat, email, and phone, addressing inquiries about products and services, guiding customers through the purchasing process, and resolving any issues or concerns that may arise. You will be expected to maintain a deep understanding of our product catalog, including features, benefits, and pricing, to effectively recommend solutions that meet customer needs. Success in this role requires excellent communication skills, a proactive approach to problem-solving, and the ability to work independently in a remote environment. You will collaborate with cross-functional teams, including marketing and operations, to ensure a seamless customer experience. Key performance indicators will focus on customer satisfaction, sales conversion rates, and average order value. This is a fantastic opportunity for individuals passionate about retail and customer engagement who thrive in a flexible, work-from-home setting. The ideal candidate will possess strong organizational skills to manage multiple customer interactions simultaneously and a keen eye for detail to ensure accurate order processing and information. Experience with CRM software and e-commerce platforms is highly desirable. We are looking for individuals who are self-motivated, reliable, and committed to contributing to a positive team culture, even when working remotely. Training and ongoing support will be provided to ensure your success in this role. Join us and become a vital part of a growing online retail presence, offering a rewarding career path in a supportive and collaborative virtual workspace.
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0
Senior Retail Sales Associate
40200 Bungoma, Western
KES60000 Annually
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Posted 4 days ago
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Our client is looking for an energetic and customer-focused Senior Retail Sales Associate to join their team. This role involves a hybrid work model, combining in-store customer engagement with remote administrative and planning tasks. You will be responsible for providing exceptional customer service, driving sales, and contributing to the overall success of the retail store. Key duties include assisting customers with product selection, processing transactions, maintaining visual merchandising standards, and managing inventory. On the remote side, you will assist with inventory tracking, customer relationship management (CRM) tasks, and potentially contribute to online sales initiatives or social media engagement. The ideal candidate possesses excellent communication and interpersonal skills, a positive attitude, and a passion for the retail industry. Previous experience in sales or customer service is essential. You should be comfortable working both independently in a remote setting and collaboratively with the store team. Strong organizational skills and attention to detail are crucial for managing both on-site and remote responsibilities effectively. We are seeking a motivated individual who can build rapport with customers, meet sales targets, and contribute to a positive shopping experience.
Responsibilities:
Responsibilities:
- Provide outstanding customer service and build strong customer relationships.
- Assist customers with product knowledge and purchasing decisions.
- Achieve and exceed personal and store sales targets.
- Process sales transactions accurately and efficiently using POS systems.
- Maintain visual merchandising standards and ensure store presentation is appealing.
- Manage inventory levels and assist with stock replenishment.
- Handle customer inquiries, returns, and exchanges with professionalism.
- Participate in remote administrative tasks such as inventory updates and CRM management.
- Collaborate with the store team to create a positive and productive work environment.
- High school diploma or equivalent; relevant vocational training is a plus.
- Minimum of 3 years of experience in retail sales or customer service.
- Proven track record of meeting or exceeding sales goals.
- Excellent communication and interpersonal skills.
- Strong understanding of retail sales principles and customer service best practices.
- Ability to work effectively in a team and independently in a remote capacity.
- Familiarity with POS systems and CRM software is an advantage.
- Basic computer skills for remote tasks.
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1
Senior Retail Sales Associate
50101 Bungoma, Western
KES45000 Annually
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Posted 4 days ago
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Our client is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic team in **Bungoma, Bungoma, KE**. This role is pivotal in driving sales, providing exceptional customer service, and maintaining store operations. The ideal candidate will possess a strong understanding of retail best practices and a passion for customer engagement. Responsibilities include achieving and exceeding sales targets, assisting customers with product selection and inquiries, managing inventory, processing transactions accurately, and contributing to a positive store environment. You will also be involved in visual merchandising, ensuring the store is appealing and well-organized. Training new staff members on product knowledge and sales techniques will be a key part of your role.
We are looking for an individual who is proactive, has excellent communication skills, and can work effectively both independently and as part of a team. The ability to handle customer complaints with professionalism and find suitable resolutions is essential. You should be adept at multitasking in a fast-paced environment. Previous experience in a similar retail role, preferably with a focus on customer-facing interactions, is required. A proven track record of meeting sales goals is highly desirable. Familiarity with point-of-sale (POS) systems and inventory management software is a plus.
Key Responsibilities:
We are looking for an individual who is proactive, has excellent communication skills, and can work effectively both independently and as part of a team. The ability to handle customer complaints with professionalism and find suitable resolutions is essential. You should be adept at multitasking in a fast-paced environment. Previous experience in a similar retail role, preferably with a focus on customer-facing interactions, is required. A proven track record of meeting sales goals is highly desirable. Familiarity with point-of-sale (POS) systems and inventory management software is a plus.
Key Responsibilities:
- Drive store sales and achieve individual and team targets.
- Provide outstanding customer service, building rapport and loyalty.
- Assist customers in locating products and understanding features and benefits.
- Manage stock levels, conduct regular inventory checks, and assist with stock replenishment.
- Maintain store cleanliness and visual merchandising standards.
- Operate the point-of-sale system efficiently and accurately.
- Handle customer inquiries, feedback, and complaints with professionalism.
- Support the store management in training and mentoring junior staff.
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2
Remote Retail Sales Associate
10400 Bungoma, Western
KES45000 month
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Posted 8 days ago
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Job Description
Our client, a renowned retailer with a growing online presence, is looking for enthusiastic and customer-focused Retail Sales Associates to join their fully remote team. This is an excellent opportunity for individuals passionate about sales and customer service to engage with clients virtually, provide product information, process orders, and drive sales through online channels. You will be a key contact point for customers, ensuring a positive shopping experience and contributing to the overall success of the retail operations. The ideal candidate will have strong communication skills, a friendly demeanor, and a genuine interest in helping customers. Responsibilities:
- Engage with customers through various online channels (chat, email, phone) to provide product information and support.
- Assist customers with product selection, answering questions about features, benefits, and availability.
- Process customer orders accurately and efficiently, ensuring all details are captured correctly.
- Handle customer inquiries, complaints, and returns with professionalism and empathy.
- Promote special offers, new products, and loyalty programs to customers.
- Meet or exceed sales targets and performance metrics in a remote setting.
- Maintain up-to-date knowledge of product lines and company promotions.
- Gather customer feedback to help improve products and services.
- Adhere to company policies and procedures for customer interaction and transaction processing.
- Contribute to a positive and collaborative remote team environment.
- Previous experience in customer service or retail sales is preferred.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and a friendly, approachable personality.
- Ability to listen attentively and provide effective solutions to customer needs.
- Basic computer proficiency and ability to navigate online systems.
- A genuine interest in retail and helping customers.
- Ability to work independently, manage time effectively, and stay motivated in a remote role.
- Reliable internet connection and a quiet workspace.
- Flexibility to work various shifts, including weekends and holidays as needed.
- Must be based in Kenya.
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3
Remote Retail Sales Specialist
00100 Bungoma, Western
KES45000 Annually
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Posted 3 days ago
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Job Description
Our client is seeking a motivated and customer-focused Remote Retail Sales Specialist to join their expanding team. This fully remote position offers the opportunity to connect with customers virtually, understand their needs, and guide them through product selection and purchase. You will be a key player in driving sales performance and enhancing the online customer experience.
Key Responsibilities:
Requirements:
Key Responsibilities:
- Engage with potential and existing customers via live chat, email, and phone to provide product information and sales support.
- Achieve and exceed sales targets by effectively presenting product features and benefits.
- Build and maintain strong customer relationships, ensuring a positive and personalized shopping experience.
- Process orders accurately and efficiently using our CRM system.
- Address customer inquiries and resolve issues promptly and professionally.
- Stay up-to-date on product knowledge, promotions, and company policies.
- Collaborate with the marketing team to provide customer feedback and insights.
- Participate in virtual training sessions and team meetings to enhance skills and product knowledge.
- Contribute to the continuous improvement of our remote sales processes.
- Manage customer inquiries and provide timely responses to ensure customer satisfaction.
- Assist customers with product selection and customization to meet their specific needs.
- Handle post-sale inquiries and support to ensure a seamless customer journey.
- Demonstrate enthusiasm and a positive attitude in all customer interactions.
Requirements:
- Proven experience in retail sales, customer service, or a related field.
- Excellent communication, negotiation, and interpersonal skills.
- Strong understanding of sales principles and customer relationship management.
- Ability to work independently and manage time effectively in a remote environment.
- Proficiency in using CRM software and online sales tools.
- High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
- A reliable internet connection and a dedicated workspace.
- Tech-savvy with the ability to quickly learn new software and platforms.
- A proactive approach to problem-solving and a passion for helping customers.
- Previous experience in e-commerce or online retail is advantageous.
- Results-oriented with a proven ability to meet or exceed sales quotas.
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4
Senior Remote Retail Sales Associate
50100 Bungoma, Western
KES45000 Annually
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Posted 3 days ago
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Job Description
Our client is seeking a highly motivated and customer-centric Senior Remote Retail Sales Associate to join their dynamic online sales team. This is a fully remote position, offering flexibility and the opportunity to work from anywhere within Kenya. As a Senior Associate, you will be at the forefront of engaging with customers, providing exceptional service, and driving sales through various digital channels. Your responsibilities will include managing inbound customer inquiries via phone, email, and live chat, assisting customers with product selection, processing orders efficiently, and troubleshooting any issues that may arise. You will also be tasked with upselling and cross-selling products to maximize revenue and customer satisfaction. A key aspect of this role involves staying updated on product knowledge and promotional campaigns to effectively advise customers. You will actively participate in team meetings and contribute to the continuous improvement of sales processes and customer experience strategies. The ideal candidate will possess strong communication and interpersonal skills, a proven track record in sales or customer service, and the ability to thrive in a fast-paced, remote work environment. Proficiency in using CRM software and e-commerce platforms is essential. We are looking for individuals who are results-oriented, proactive, and have a passion for delivering outstanding customer service. If you are a team player with a knack for sales and a desire to work remotely, we encourage you to apply. Your role will be crucial in enhancing our brand's online presence and ensuring customer loyalty.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Engage with customers through multiple digital platforms to provide product information and support.
- Process customer orders accurately and efficiently.
- Upsell and cross-sell products to meet and exceed sales targets.
- Resolve customer complaints and issues promptly and professionally.
- Maintain up-to-date knowledge of products, services, and promotions.
- Collaborate with team members to achieve collective sales goals.
- Contribute to process improvement initiatives.
- Maintain a high level of customer satisfaction.
Qualifications:
- Proven experience in retail sales or customer service, preferably in a remote setting.
- Excellent verbal and written communication skills in Swahili and English.
- Strong persuasion and negotiation abilities.
- Proficiency in CRM software and e-commerce platforms.
- Ability to work independently and manage time effectively in a remote setup.
- High school diploma or equivalent; associate's or bachelor's degree preferred.
- Demonstrated ability to meet and exceed sales targets.
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5
Senior Retail Sales Associate - Remote
00100 Bungoma, Western
KES45000 month
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Posted 9 days ago
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Job Description
Our client is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere within Kenya. You will be responsible for driving sales, providing exceptional customer service, and contributing to the overall success of our online retail operations. Key responsibilities include managing customer inquiries via phone, email, and chat, processing online orders accurately, troubleshooting customer issues, and maintaining up-to-date product knowledge. You will also play a crucial role in developing strategies to enhance customer engagement and loyalty. The ideal candidate will have a proven track record in retail sales, excellent communication and interpersonal skills, and a strong understanding of e-commerce platforms. Proficiency in CRM software and basic IT troubleshooting is highly advantageous. We are looking for an individual who is proactive, detail-oriented, and passionate about delivering outstanding customer experiences. This role requires strong organizational skills and the ability to work independently while collaborating effectively with a remote team. You will be instrumental in representing our brand and ensuring customer satisfaction across all touchpoints. Join us and be part of a forward-thinking company that values its employees and offers significant opportunities for professional growth in a remote work environment.
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6
Entry-Level Retail Sales Associate - Remote
50204 Bungoma, Western
KES18000 month
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Posted today
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Job Description
Our client is looking for enthusiastic and customer-focused Entry-Level Retail Sales Associates to join their expanding team. This is a fully remote position, offering a flexible work arrangement for individuals passionate about sales and customer engagement. You will be responsible for assisting customers with product inquiries, processing sales transactions, and providing exceptional customer service through various digital channels. Key duties include managing online inquiries via chat, email, and phone, guiding customers through the online purchasing process, and resolving customer issues promptly and professionally. The ideal candidate will have excellent communication skills, a friendly demeanor, and a genuine interest in helping customers find the right products. Previous experience in retail or customer service is a plus, but not required, as comprehensive training will be provided. You should be comfortable working with technology, managing multiple communication streams simultaneously, and maintaining a positive attitude even in challenging situations. This role provides a fantastic entry point into the retail industry, focusing on the growing e-commerce sector.
Responsibilities:
Responsibilities:
- Engage with customers through chat, email, and phone to answer questions about products and services.
- Assist customers with navigating the online store and completing purchases.
- Process sales transactions accurately and efficiently.
- Handle customer inquiries, complaints, and returns with professionalism and empathy.
- Maintain a deep understanding of product offerings and promotions.
- Proactively identify customer needs and recommend suitable products.
- Contribute to a positive customer experience that fosters loyalty.
- Collaborate with team members to share best practices and improve service delivery.
- High school diploma or equivalent.
- Strong interpersonal and communication skills.
- Customer-oriented with a positive and helpful attitude.
- Ability to multitask and manage time effectively in a remote environment.
- Comfortable using computers, internet browsers, and common communication software.
- A passion for retail and customer satisfaction.
- Reliable internet connection and a quiet workspace.
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7
Remote Retail Sales Associate - Online Support
90300 Bungoma, Western
KES35000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking a customer-focused and enthusiastic Remote Retail Sales Associate to provide exceptional online support and drive sales through various digital channels. This is a fully remote position, offering flexibility and the opportunity to engage with customers in a virtual retail environment. You will be responsible for assisting customers with online inquiries, processing orders, resolving issues, and promoting products and services through chat, email, and potentially video calls. Your primary goal is to ensure a positive customer experience and maximize sales opportunities.
Key responsibilities include responding promptly and professionally to customer queries regarding products, pricing, shipping, and returns; guiding customers through the online purchasing process; and processing orders accurately and efficiently. You will also be tasked with identifying customer needs, recommending suitable products, and upselling or cross-selling where appropriate. Maintaining a high level of product knowledge and staying updated on current promotions and company policies is essential.
The ideal candidate will possess strong communication and interpersonal skills, a friendly and helpful demeanor, and a genuine passion for customer service and retail. Previous experience in customer service, sales, or a retail environment is advantageous. Familiarity with e-commerce platforms and CRM systems is a plus. You should be comfortable working independently, managing your time effectively, and utilizing various digital communication tools. The ability to problem-solve and handle customer concerns with empathy and professionalism is crucial. This part-time role requires attention to detail and a commitment to delivering outstanding service. If you are a motivated individual looking for a flexible remote opportunity in the retail sector, we encourage you to apply and become a key part of our client's online customer engagement team.
Key responsibilities include responding promptly and professionally to customer queries regarding products, pricing, shipping, and returns; guiding customers through the online purchasing process; and processing orders accurately and efficiently. You will also be tasked with identifying customer needs, recommending suitable products, and upselling or cross-selling where appropriate. Maintaining a high level of product knowledge and staying updated on current promotions and company policies is essential.
The ideal candidate will possess strong communication and interpersonal skills, a friendly and helpful demeanor, and a genuine passion for customer service and retail. Previous experience in customer service, sales, or a retail environment is advantageous. Familiarity with e-commerce platforms and CRM systems is a plus. You should be comfortable working independently, managing your time effectively, and utilizing various digital communication tools. The ability to problem-solve and handle customer concerns with empathy and professionalism is crucial. This part-time role requires attention to detail and a commitment to delivering outstanding service. If you are a motivated individual looking for a flexible remote opportunity in the retail sector, we encourage you to apply and become a key part of our client's online customer engagement team.
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8
Retail Store Manager
40200 Bungoma, Western
KES90000 Annually
WhatJobs
Posted 4 days ago
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Job Description
Our client is seeking a motivated and experienced Retail Store Manager to oversee operations and drive sales performance at one of their key locations. This is a fully remote position, allowing for strategic management and coordination from any location. You will be responsible for managing all aspects of store operations, including staff supervision and development, inventory management, visual merchandising, customer service, and ensuring compliance with company policies and procedures. The ideal candidate will have a proven track record in retail management, with a strong understanding of sales strategies, customer relationship management, and loss prevention. You will lead and inspire your team, fostering a positive and productive work environment, and ensuring exceptional customer experiences. Your responsibilities will include setting sales targets, monitoring performance, and implementing initiatives to achieve business objectives. You will also be involved in recruiting, training, and retaining talented sales associates. We are looking for a results-oriented leader with excellent communication, leadership, and problem-solving skills. The ability to analyze sales reports, manage budgets, and make informed decisions is crucial. This is an exciting opportunity to take ownership of a retail operation and make a significant impact on its success, all while enjoying the flexibility of remote work. You should be customer-focused, with a passion for driving sales and building brand loyalty. Your ability to manage operational challenges and motivate your team effectively from a distance will be key. We are looking for an individual with a strong work ethic and a commitment to excellence in all aspects of retail management. Bungoma, Bungoma, KE is the designated work region for this role, though it is performed remotely.
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