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Showing 3369 jobs in Bungoma
Senior Corporate Counsel - Remote
Posted 5 days ago
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Senior Customer Support Specialist (Remote)
Posted 5 days ago
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Responsibilities:
- Provide advanced technical support and troubleshooting to customers via phone, email, and chat.
- Resolve complex customer issues efficiently and effectively, ensuring high levels of satisfaction.
- Document all customer interactions, issues, and resolutions accurately in the CRM system.
- Develop and maintain comprehensive knowledge base articles and FAQs.
- Identify recurring customer issues and provide feedback to product and engineering teams for improvement.
- Assist in training and mentoring junior support staff.
- Proactively identify opportunities to improve the customer support process and customer experience.
- Manage customer expectations and communicate solutions clearly and professionally.
- Escalate critical issues to appropriate departments when necessary.
- Contribute to building a positive and supportive team environment.
- Stay up-to-date with product updates and industry best practices.
- Participate in team meetings and contribute to problem-solving discussions.
- Ensure adherence to company policies and service level agreements (SLAs).
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Minimum of 4 years of experience in a customer support or technical support role, with at least 1 year in a senior capacity.
- Proven ability to troubleshoot and resolve complex technical issues.
- Excellent communication, listening, and interpersonal skills.
- Strong understanding of customer service principles and practices.
- Proficiency with CRM software and helpdesk ticketing systems.
- Ability to explain technical concepts clearly to a non-technical audience.
- Strong organizational skills and attention to detail.
- Ability to work independently and manage time effectively in a remote setting.
- Experience in (Specific industry, e.g., SaaS, software, hardware) support is a plus.
- Patience and empathy in dealing with customer concerns.
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Junior Data Analyst - Graduate Program
Posted 5 days ago
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Your responsibilities will include collecting, cleaning, and transforming data from various sources, performing exploratory data analysis, and creating reports and visualizations to communicate findings effectively. You will develop a solid understanding of statistical methods, data modeling techniques, and data visualization tools. Proficiency in SQL for data extraction and manipulation, and experience with data analysis tools such as Python (Pandas, NumPy) or R, are highly desirable. While this is a foundational role, we are seeking candidates with strong analytical thinking, attention to detail, and a genuine passion for data. Excellent communication skills and the ability to collaborate effectively in a remote team environment are essential. This program is designed to provide comprehensive training and mentorship, setting you on a path for significant professional growth within our client's organization. This is a fantastic chance to learn from industry experts and contribute to meaningful data-driven decisions.
Key Responsibilities:
- Assist in collecting, cleaning, and organizing data from various sources.
- Perform exploratory data analysis to identify patterns and trends.
- Create reports and dashboards to visualize data insights.
- Support senior analysts in developing data models and performing statistical analysis.
- Write SQL queries to extract and manipulate data from databases.
- Learn and apply data analysis techniques using tools like Python or R.
- Collaborate with team members on data-related projects in a remote setting.
- Contribute to data quality assurance processes.
- Present findings to the team and assist in the interpretation of results.
- Actively participate in training sessions and knowledge-sharing activities.
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Senior Full Stack Developer
Posted 5 days ago
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Responsibilities:
- Design, develop, and implement scalable and efficient web applications, covering both front-end and back-end components.
- Write clean, maintainable, and well-documented code using technologies such as Node.js, React, Python (Django/Flask), or similar.
- Develop and manage RESTful APIs and microservices.
- Design and optimize database schemas (e.g., PostgreSQL, MongoDB).
- Implement robust security measures and data protection protocols.
- Collaborate with product management to translate requirements into technical specifications.
- Work closely with UI/UX designers to create intuitive and user-friendly interfaces.
- Conduct code reviews, provide constructive feedback, and mentor junior developers.
- Implement automated testing suites (unit, integration, end-to-end) to ensure software quality.
- Deploy applications to cloud environments (e.g., AWS, Azure, GCP) and manage CI/CD pipelines.
- Troubleshoot, debug, and upgrade existing systems.
- Stay current with emerging technologies and industry best practices.
Qualifications:
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Minimum of 5 years of professional experience in full-stack web development.
- Expertise in front-end technologies (e.g., HTML, CSS, JavaScript, React, Angular, Vue.js).
- Proficiency in back-end development languages and frameworks (e.g., Node.js, Python/Django, Ruby on Rails, Java/Spring).
- Strong experience with relational databases (e.g., SQL, PostgreSQL) and NoSQL databases (e.g., MongoDB).
- Familiarity with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes).
- Experience with version control systems (e.g., Git).
- Understanding of software development lifecycle, agile methodologies, and CI/CD principles.
- Excellent problem-solving, analytical, and debugging skills.
- Strong communication and collaboration skills, with the ability to thrive in a remote team environment.
- Experience with microservices architecture is a significant plus.
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National Operations Manager - Sanitation Services
Posted 5 days ago
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Responsibilities:
- Develop and implement national operational strategies for cleaning and sanitation services to ensure efficiency and effectiveness.
- Oversee and manage a network of regional supervisors and their respective teams across the country.
- Establish and enforce high standards for service delivery, quality control, and customer satisfaction.
- Ensure strict adherence to all health, safety, and environmental regulations in all operational areas.
- Manage operational budgets, optimize resource allocation, and identify cost-saving opportunities.
- Develop and implement training programs for operational staff to enhance skills and performance.
- Monitor operational performance through key metrics and KPIs, reporting regularly to senior management.
- Lead initiatives to improve operational processes, introduce new technologies, and enhance service offerings.
- Resolve escalated operational issues and ensure timely and effective solutions.
- Foster a culture of excellence, accountability, and continuous improvement within the operations team.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, Hospitality Management, or a related field.
- Minimum of 7 years of experience in operations management, with a significant portion focused on managing large-scale cleaning or sanitation services across multiple locations.
- Proven experience in managing remote teams and regional supervisors effectively.
- Strong understanding of cleaning techniques, hygiene protocols, waste management, and relevant health and safety regulations.
- Excellent leadership, strategic planning, and organizational skills.
- Proficiency in operational software, scheduling tools, and performance tracking systems.
- Strong financial acumen and budget management experience.
- Exceptional problem-solving and decision-making abilities.
- Excellent communication and interpersonal skills, with the ability to engage diverse stakeholders.
- A results-oriented approach with a commitment to delivering high-quality services.
This remote position offers a fantastic opportunity to lead national operations for essential services. If you are a dynamic leader passionate about operational excellence in sanitation, we invite you to apply.
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Senior Procurement Specialist
Posted 5 days ago
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Key Responsibilities:
- Develop and execute comprehensive procurement strategies aligned with organizational goals.
- Identify potential suppliers, conduct market research, and evaluate supplier performance.
- Negotiate contracts, terms, and conditions with vendors to achieve optimal pricing and service levels.
- Manage the requisition and purchase order process, ensuring accuracy and compliance.
- Monitor inventory levels and forecast future needs to prevent stockouts or overstocking.
- Analyze spending patterns and identify opportunities for cost savings and efficiency improvements.
- Ensure compliance with all relevant procurement policies, procedures, and ethical standards.
- Collaborate with internal stakeholders to understand their needs and provide expert procurement advice.
- Prepare regular reports on procurement activities, savings, and supplier performance.
- Stay abreast of market trends, best practices, and regulatory changes in procurement.
Qualifications:
- Bachelor's degree in Supply Chain Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 5 years of progressive experience in procurement, purchasing, or supply chain management.
- Proven track record of successful negotiation and contract management.
- Strong analytical and problem-solving skills with meticulous attention to detail.
- Excellent communication, interpersonal, and stakeholder management skills.
- Proficiency in procurement software and ERP systems.
- Ability to work independently and manage multiple priorities in a remote work environment.
- Knowledge of Kenyan procurement regulations and best practices.
This role is ideal for a strategic thinker who thrives in a remote setting and is passionate about optimizing procurement operations. If you are ready to make a significant impact from the comfort of your home office, we encourage you to apply.
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Remote Legal Counsel
Posted 5 days ago
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Key Responsibilities:
- Draft, review, and negotiate various legal contracts and agreements.
- Provide legal advice on corporate governance and compliance matters.
- Conduct legal research and analysis on relevant legal issues.
- Advise on employment law, intellectual property, and regulatory matters.
- Manage and oversee litigation and dispute resolution processes.
- Develop and implement legal policies and procedures.
- Ensure compliance with all applicable local and international laws.
- Liaise with external legal counsel when necessary.
- Support business development initiatives with legal expertise.
- Maintain a high level of confidentiality and professional ethics.
- Law degree (LL.B.) from a recognized institution.
- Admission to the bar and in good standing in a relevant jurisdiction.
- Minimum of 5 years of experience as a practicing lawyer, preferably with in-house experience.
- Strong knowledge of corporate law, contract law, and (mention specific relevant legal areas).
- Excellent legal research, analytical, and drafting skills.
- Proficiency in negotiation and dispute resolution.
- Exceptional written and verbal communication skills.
- Ability to work independently and manage multiple priorities in a remote setting.
- High ethical standards and strong professional judgment.
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Remote Senior Corporate Counsel
Posted 5 days ago
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Job Description
Responsibilities:
- Draft, review, and negotiate a wide array of commercial agreements, including but not limited to vendor contracts, service agreements, partnership agreements, and licensing agreements.
- Provide expert legal counsel on corporate governance matters, ensuring compliance with statutory and regulatory requirements.
- Advise on intellectual property matters, including protection, registration, and enforcement strategies.
- Conduct legal research and analysis on various issues impacting the business.
- Support M&A activities, due diligence processes, and other corporate transactions.
- Assist in the development and implementation of internal policies and compliance programs.
- Manage outside counsel relationships and litigation matters as necessary.
- Stay abreast of relevant legal and regulatory changes affecting the company's operations.
- Provide legal training and guidance to business teams on key legal issues.
- Ensure the company's operations are conducted in compliance with all applicable laws and regulations.
- Juris Doctor (JD) degree from an accredited law school.
- Admission to the bar in good standing (relevant jurisdiction).
- Minimum of 7 years of experience in corporate law, including commercial contracts, corporate governance, and compliance.
- Experience advising technology or growth-stage companies is a strong plus.
- In-depth knowledge of contract law, intellectual property law, and relevant regulatory frameworks.
- Excellent written and verbal communication, drafting, and negotiation skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently, manage multiple priorities, and meet tight deadlines in a remote setting.
- High ethical standards and professional integrity.
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Remote Junior Data Scientist
Posted 5 days ago
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Job Description
Responsibilities:
- Assist in data collection, cleaning, and transformation from various sources.
- Perform exploratory data analysis (EDA) to identify key trends and patterns.
- Support the development and implementation of statistical models and machine learning algorithms.
- Create data visualizations and dashboards to communicate insights effectively.
- Collaborate with senior data scientists on ongoing projects.
- Document methodologies, code, and findings clearly and concisely.
- Participate in team meetings and contribute to project discussions.
- Assist in the testing and validation of models.
- Learn and apply new data science techniques and tools.
- Prepare basic reports and presentations on analytical findings.
- Currently pursuing or recently completed a Bachelor's or Master's degree in Data Science, Computer Science, Statistics, Mathematics, or a related quantitative field.
- Solid understanding of statistical concepts and machine learning principles.
- Proficiency in Python or R programming language.
- Familiarity with data manipulation libraries (e.g., Pandas, NumPy).
- Basic knowledge of machine learning libraries (e.g., Scikit-learn).
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills for remote collaboration.
- Ability to work independently and manage time effectively.
- Eagerness to learn and contribute to a team environment.
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Remote Instructional Design Lead
Posted 5 days ago
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Responsibilities:
- Lead and mentor a team of instructional designers and content developers.
- Develop and implement innovative instructional design strategies and methodologies.
- Oversee the design, development, and implementation of engaging e-learning modules, virtual workshops, and other learning materials.
- Ensure all learning content aligns with educational objectives and adult learning principles.
- Collaborate with subject matter experts (SMEs) to gather and refine content.
- Manage multiple instructional design projects from conception to completion, adhering to timelines and budgets.
- Evaluate the effectiveness of learning programs through various assessment methods and feedback mechanisms.
- Stay current with emerging trends and technologies in instructional design and educational technology.
- Champion best practices in learning design and development.
- Facilitate virtual collaboration sessions and provide clear direction to the team.
- Bachelor's or Master's degree in Instructional Design, Education Technology, Curriculum Development, or a related field.
- Minimum of 6 years of experience in instructional design, with 2+ years in a leadership role.
- Demonstrated expertise in adult learning theories and instructional design models (e.g., ADDIE, SAM).
- Proficiency with e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate).
- Experience with Learning Management Systems (LMS) administration and deployment.
- Strong portfolio showcasing diverse learning solutions.
- Excellent project management, communication, and interpersonal skills.
- Ability to lead and motivate a remote team effectively.
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