221 Retail Banking jobs in Kenya

Head of Retail Banking Operations

30200 Moiben KES260000 Annually WhatJobs

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full-time
Our client, a leading financial institution, is looking for a seasoned and strategic Head of Retail Banking Operations to spearhead their remote operational division. This role is fully remote, empowering you to lead and manage banking operations from any location within Kenya. You will be responsible for overseeing the daily operations of retail banking services, ensuring efficiency, compliance, and exceptional customer experience. Your duties will include managing account opening processes, transaction processing, customer support functions, and branch operations support. You will develop and implement operational policies and procedures, identify areas for process improvement, and leverage technology to enhance service delivery. The ideal candidate will possess extensive experience in retail banking operations, a strong understanding of regulatory requirements, and exceptional leadership and change management skills. Proficiency in core banking systems and a proven ability to manage complex operational environments in a remote setting are essential. You will collaborate closely with IT, compliance, marketing, and other departments to ensure seamless service delivery. This position requires a highly analytical and results-oriented individual committed to achieving operational excellence and driving customer satisfaction. We are seeking a leader who can inspire and motivate a remote team to deliver outstanding performance. This remote role based in Kitale, Trans-Nzoia, KE offers a significant leadership opportunity within the banking sector, coupled with the flexibility of remote work.
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Head of Remote Retail Banking Operations

00200 Ngong KES700000 Annually WhatJobs

Posted 15 days ago

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full-time
Our client is seeking a strategic and results-driven Head of Remote Retail Banking Operations to lead their expanding digital banking division. This executive role will be responsible for the overall strategy, execution, and continuous improvement of all remote retail banking services. You will oversee operations such as customer onboarding, transaction processing, digital channel management, and customer support, ensuring seamless and secure delivery of banking services to a broad customer base. This is a fully remote position, requiring a leader with a deep understanding of banking regulations, a strong grasp of digital technologies, and the ability to manage and inspire distributed teams.

Key responsibilities include developing and implementing operational policies and procedures that enhance efficiency, reduce risk, and improve customer satisfaction. You will manage the performance of digital banking platforms, identifying opportunities for innovation and technological enhancement. The Head of Remote Retail Banking Operations will oversee a team of operational managers and staff, fostering a high-performance culture focused on customer-centricity and operational excellence. Budgeting, financial planning, and resource allocation for the division will also fall under your purview. You will ensure compliance with all relevant banking laws, regulations, and industry best practices, including data privacy and cybersecurity standards. Collaboration with IT, marketing, and compliance departments will be essential.

The ideal candidate will possess a Bachelor's degree in Business Administration, Finance, or a related field, with a Master's degree and/or relevant professional certifications being a strong asset. A minimum of 10-12 years of progressive experience in retail banking operations, with at least 5 years in a senior leadership role overseeing digital or remote banking services, is required. Proven experience in managing large-scale operational teams and implementing successful digital transformation initiatives is essential. Strong analytical, strategic thinking, and problem-solving skills are paramount. Excellent communication, negotiation, and stakeholder management abilities are crucial for success in this influential role. As this is a remote position, exceptional self-discipline, organizational skills, and proficiency in virtual collaboration tools are vital.
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Financial Services Advisor

Nairobi, Nairobi KES1200000 - KES3600000 Y Lulek Capital Management Ltd

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Company Description

Lulek Capital Management Ltd offers comprehensive investment and insurance services with a deep commitment to helping individuals and businesses achieve their financial goals. The company blends expertise, innovation, and personalization to deliver exceptional value. With a mission to empower clients with the knowledge and solutions needed to build and protect their financial futures, Lulek Capital offers a range of investment products and strategies, including retirement planning and wealth management. Additionally, the company provides insurance solutions encompassing life, health, and property insurance to safeguard what matters most to clients.

Role Description

This is a full-time on-site role for a Financial Services Advisor located in Nairobi County, Kenya. The Financial Services Advisor will be responsible for providing financial planning, retirement planning, and investment advisory services to clients. Key tasks include analyzing clients' financial situations, offering financial advice, developing personalized financial strategies, and managing investment portfolios. The advisor will also be responsible for maintaining client relationships, conducting regular reviews, and staying updated on financial market trends and products.

Qualifications

  • Expertise in Financial Planning and Retirement Planning
  • Strong background in Finance and Investments
  • Experience in providing Financial Advisory services
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Relevant certifications such as CFP (Certified Financial Planner) or CFA (Chartered Financial Analyst) are a plus
  • Bachelor's degree in Finance, Economics, Business Administration, or a related field
  • Experience in the financial services industry is highly desirable
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Senior Auditor - Financial Services

50100 Kakamega, Western KES195000 Monthly WhatJobs

Posted 4 days ago

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full-time
Our client, a leading international firm specializing in financial advisory and assurance services, is seeking a highly skilled Senior Auditor to join their esteemed, fully remote internal audit team. This critical role will focus on evaluating and improving the effectiveness of risk management, control, and governance processes within complex financial institutions. You will conduct comprehensive audits, identify areas of non-compliance, and provide actionable recommendations to enhance operational efficiency and mitigate financial risks.

As a Senior Auditor, your responsibilities will include planning and executing financial, operational, and compliance audits for a diverse portfolio of clients in the banking, insurance, and investment management sectors. You will assess the adequacy and effectiveness of internal controls, identify control weaknesses and process inefficiencies, and document audit findings. This involves developing detailed audit programs, performing substantive testing and analytical procedures, and evaluating the integrity of financial data and reporting.

A significant part of your role will be to lead and mentor junior audit staff, providing guidance on audit methodologies, techniques, and professional standards. You will be responsible for preparing clear, concise, and accurate audit reports, communicating findings and recommendations to senior management and audit committees. The Senior Auditor will also engage with clients to understand their business objectives and challenges, building strong working relationships and acting as a trusted advisor. You will stay abreast of evolving regulatory requirements and industry best practices, ensuring audit scopes remain relevant and comprehensive.

We are seeking candidates with a Bachelor's degree in Accounting, Finance, or a related field, and professional certifications such as CPA, CA, or CIA are highly preferred. A minimum of 5 years of progressive experience in internal or external audit, preferably within the financial services industry, is required. Strong knowledge of auditing standards (e.g., IIA Standards), accounting principles (e.g., IFRS, GAAP), and regulatory frameworks (e.g., Central Bank regulations) is essential. Excellent analytical, critical thinking, and problem-solving skills are paramount, along with exceptional written and verbal communication abilities. If you are a detail-oriented auditor with a passion for ensuring financial integrity and operational excellence in the financial sector, and are seeking a challenging, fully remote opportunity, we invite you to apply.
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Senior Auditor - Financial Services

00100 Abothuguchi West KES240000 Annually WhatJobs

Posted 13 days ago

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full-time
Our client, a reputable financial institution, is actively seeking a highly experienced Senior Auditor to join their fully remote internal audit team. This position requires a dedicated professional with a deep understanding of financial operations, risk management, and regulatory compliance within the financial services sector.

As a Senior Auditor, you will be responsible for planning and executing comprehensive audits of the organization's financial processes, systems, and controls. Your primary objective will be to identify potential risks, assess the effectiveness of internal controls, and provide recommendations for improvement to ensure operational efficiency, financial integrity, and compliance with relevant regulations. This role operates on a remote-first basis, demanding strong self-discipline and excellent virtual collaboration skills.

Key Responsibilities:
  • Develop and execute annual audit plans, identifying key risk areas within the financial services operations.
  • Conduct detailed risk assessments and internal control evaluations across various departments and processes.
  • Plan, manage, and execute financial, operational, and compliance audits in accordance with professional standards.
  • Examine accounting records, financial statements, and internal control systems to identify weaknesses or inefficiencies.
  • Document audit procedures, findings, and recommendations clearly and concisely.
  • Prepare comprehensive audit reports for senior management and the audit committee, highlighting key risks and control deficiencies.
  • Follow up on audit findings to ensure that management implements corrective actions effectively and in a timely manner.
  • Stay updated on industry best practices, regulatory changes, and emerging risks in the financial services sector.
  • Build and maintain strong working relationships with stakeholders across the organization.
  • Provide guidance and mentorship to junior audit staff.

Qualifications:
  • Bachelor's degree in Accounting, Finance, or a related field. Professional certifications such as CPA, ACCA, CIA, or CISA are highly preferred.
  • Minimum of 6 years of experience in internal audit, external audit, or risk management, with a significant focus on the financial services industry.
  • Strong understanding of accounting principles (e.g., IFRS), auditing standards, and risk-based audit methodologies.
  • Proven experience in identifying and assessing financial, operational, and compliance risks.
  • Excellent analytical, critical thinking, and problem-solving skills.
  • Proficiency in data analysis tools and audit management software.
  • Exceptional written and verbal communication skills, with the ability to articulate complex findings effectively.
  • High level of integrity, objectivity, and professional skepticism.
  • Demonstrated ability to work independently, manage multiple audit projects simultaneously, and meet deadlines in a remote work environment.
  • Strong interpersonal skills to effectively engage with management and staff at all levels.

This remote position is integral to maintaining the integrity and compliance of our client's operations in Nairobi, Nairobi, KE . If you are a seasoned auditor passionate about risk assurance, we encourage you to apply.
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Lead Auditor - Financial Services

30100 Tuwan KES800000 Annually WhatJobs

Posted 15 days ago

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full-time
Our client is seeking a seasoned Lead Auditor to join their internal audit team, operating in a fully remote capacity. This crucial role involves planning and executing comprehensive audits of financial processes and controls to ensure compliance, mitigate risks, and enhance operational efficiency. You will be responsible for leading audit engagements, developing audit programs, assessing internal control frameworks, and identifying areas for improvement. The ideal candidate will possess a strong understanding of auditing standards, risk management principles, and the financial services industry. Your duties will include performing financial, operational, and compliance audits, documenting findings, and preparing detailed audit reports with actionable recommendations for management. You will collaborate closely with various departments to understand business processes and risks, and to foster a strong control environment. This position requires exceptional analytical, critical thinking, and problem-solving skills, along with the ability to communicate complex audit findings clearly and concisely to stakeholders at all levels. The successful candidate will hold a Bachelor's degree in Accounting, Finance, or a related field, with a CPA, CIA, or CISA certification being highly preferred. A minimum of 7 years of progressive experience in internal or external auditing, with a significant focus on the financial services sector, is essential. Experience with data analytics tools and audit management software is highly desirable. Strong leadership and project management skills are necessary to effectively lead audit teams and manage multiple audit projects simultaneously in a remote setting. We are looking for a proactive, detail-oriented professional committed to upholding the highest standards of financial integrity and corporate governance.
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Management Consultant - Financial Services

00100 Abothuguchi West KES115000 Annually WhatJobs

Posted 18 days ago

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full-time
Our client, a premier management consultancy, is seeking an experienced Management Consultant specializing in the Financial Services sector to join their esteemed, remote-first team. This is an exceptional opportunity to advise leading financial institutions on critical strategic and operational challenges. You will leverage your deep industry knowledge and analytical prowess to develop innovative solutions and drive impactful change. As a remote consultant, you will collaborate extensively with clients and colleagues across diverse geographies, utilizing cutting-edge virtual technologies.

Responsibilities:
  • Lead and manage client engagements within the financial services industry, focusing on areas such as strategy, digital transformation, risk management, regulatory compliance, and operational efficiency.
  • Conduct thorough market research, data analysis, and diagnostic assessments to identify client challenges and opportunities.
  • Develop strategic recommendations and actionable implementation plans tailored to the unique needs of financial institutions.
  • Facilitate workshops, interviews, and client meetings (virtually and/or in-person as needed) to gather insights and build consensus.
  • Prepare high-quality deliverables, including reports, presentations, and proposals.
  • Mentor and guide junior consultants, fostering their professional development.
  • Stay abreast of industry trends, emerging technologies, and regulatory changes impacting the financial services sector.
  • Contribute to the development of our client's intellectual capital and thought leadership.
  • Manage project timelines, budgets, and resources effectively.
  • Build and maintain strong client relationships, acting as a trusted advisor.
Qualifications:
  • Master's degree in Business Administration, Finance, Economics, or a related field.
  • Minimum of 6 years of experience in management consulting or within the financial services industry, with a strong consulting track record.
  • Deep understanding of the financial services landscape, including banking, insurance, and capital markets.
  • Proven expertise in areas such as strategy development, digital transformation, operational improvement, or risk and compliance.
  • Exceptional analytical, problem-solving, and strategic thinking abilities.
  • Outstanding communication, presentation, and interpersonal skills, with the ability to influence senior stakeholders.
  • Experience working in a remote or hybrid capacity, demonstrating excellent self-discipline and collaboration skills.
  • Proficiency in data analysis and financial modeling.
  • Ability to travel occasionally as required by client engagements.
This role is notionally based in Nairobi, Nairobi, KE , but operates as a fully remote position, providing global opportunities and flexibility.
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Investment and financial services advisor

Nairobi, Nairobi KES60000 - KES80000 Y Madison Group Kenya

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Company Description

Madison Group Limited is a leading locally owned insurance company in Kenya, incorporated in 1988 following a merger between Crusader Plc and Kenya Commercial Insurance Corporation. Offering both Life and General Insurance as well as Investment Management services, Madison has its headquarters in Nairobi, with twenty-seven branches across principal towns in Kenya. Despite economic challenges and industry competition, Madison continues to grow, achieving a combined premium income of over 2 billion by the end of 2012. The company's primary objectives are to provide top-notch insurance products at reasonable prices and offer unparalleled customer service.

Role Description

This is a full-time on-site role located in Nairobi County, Kenya, for an Investment and Financial Services Advisor. The advisor will be responsible for providing clients with financial planning, investment advice, retirement planning, and overall financial advisory services. Day-to-day tasks include analyzing clients' financial situations, developing personalized financial plans, recommending appropriate investment products, and maintaining long-term client relationships through exceptional customer service.

Qualifications

  • Financial Planning, Finance, and Retirement Planning skills
  • Strong knowledge of Investments and Financial Advisory services
  • Excellent communication and interpersonal skills
  • Analytical and problem-solving abilities
  • Ability to work independently and as part of a team
  • Diploma or Bachelor's degree in Finance, Economics, Business Administration, or related field
  • Professional certifications such as CFP (Certified Financial Planner) or CFA (Chartered Financial Analyst) are a plus
  • Experience in the insurance or financial services industry is preferred
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Senior Management Consultant - Financial Services

80100 Casuarina KES470000 Annually WhatJobs

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full-time
Our leading consultancy firm is seeking an accomplished Senior Management Consultant to serve the financial services sector from a remote capacity. This role is designed for an experienced professional who can provide strategic advice and drive operational improvements for financial institutions. You will lead client engagements, diagnose complex business challenges, and develop innovative solutions to enhance performance, efficiency, and regulatory compliance. Your expertise will be applied to areas such as digital transformation, risk management, regulatory affairs, operational efficiency, and strategic planning within the financial services domain. Responsibilities include conducting in-depth analysis of client operations, market trends, and competitive landscapes to identify opportunities and risks. You will develop tailored strategies, business cases, and implementation roadmaps to address client needs. Leading and mentoring teams of consultants, managing project timelines, budgets, and deliverables is crucial. Building and nurturing strong relationships with senior stakeholders at client organizations, acting as a trusted advisor, is paramount. You will present findings, recommendations, and strategic plans to executive-level audiences. Staying abreast of evolving regulatory requirements, industry best practices, and technological advancements within financial services is essential. Contributing to the growth of our financial services practice through thought leadership, proposal development, and business development activities is also expected. This is an exceptional opportunity for a seasoned consultant to make a significant impact on major financial institutions while enjoying the benefits of a fully remote work environment.

Qualifications:
  • Master's degree in Business Administration, Finance, Economics, or a related field.
  • Minimum of 8 years of progressive experience in management consulting, with a significant focus on the financial services industry.
  • Proven track record of successfully delivering strategic and operational projects for banks, insurance companies, or other financial institutions.
  • Deep understanding of financial services operations, products, regulations (e.g., Basel III, IFRS 9), and market dynamics.
  • Exceptional analytical, problem-solving, and strategic thinking skills.
  • Strong business acumen and the ability to translate complex financial concepts into actionable advice.
  • Superior client-facing skills, with the ability to build rapport and trust with senior executives.
  • Excellent communication, presentation, and leadership abilities.
  • Experience in change management and implementing complex solutions.
  • Ability to work autonomously, manage multiple engagements, and deliver high-quality results in a remote setting.
  • Relevant professional certifications (e.g., CFA, FRM) are a strong asset.
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Senior Risk Analyst - Financial Services

20200 Kericho, Rift Valley KES880000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client, a leading financial institution, is seeking a highly experienced Senior Risk Analyst to join their remote risk management division. This role is crucial for identifying, assessing, and mitigating financial and operational risks across the organization. As a fully remote employee, you will have the flexibility to work from anywhere, contributing your expertise to maintain the integrity and stability of our financial operations. You will be responsible for developing and implementing robust risk management frameworks, policies, and procedures. This includes conducting quantitative and qualitative risk assessments, stress testing, and scenario analysis. The ideal candidate will possess a deep understanding of financial markets, regulatory requirements, and various risk management methodologies (credit risk, market risk, operational risk, liquidity risk). You will collaborate closely with business units, internal audit, and compliance teams to ensure adherence to risk appetite and regulatory standards. Responsibilities include:
  • Developing and refining risk models and methodologies to identify and measure potential risks.
  • Conducting comprehensive risk assessments for new products, processes, and strategic initiatives.
  • Monitoring key risk indicators (KRIs) and preparing regular risk reports for senior management and regulatory bodies.
  • Performing stress testing and scenario analysis to evaluate the impact of adverse market conditions.
  • Assisting in the development and implementation of risk mitigation strategies and controls.
  • Staying up-to-date with evolving regulatory landscapes (e.g., Basel III, IFRS 9) and ensuring compliance.
  • Collaborating with business units to foster a strong risk culture throughout the organization.
  • Providing training and guidance to junior risk analysts.
  • Investigating and reporting on significant risk events.
Qualifications:
  • Master's degree in Finance, Economics, Mathematics, Statistics, or a related quantitative field.
  • Minimum of 6 years of experience in risk management within the banking or financial services sector.
  • In-depth knowledge of financial instruments, markets, and risk management principles.
  • Proven experience with quantitative risk modeling and statistical analysis tools (e.g., R, Python, MATLAB).
  • Strong understanding of relevant financial regulations.
  • Excellent analytical, problem-solving, and critical thinking skills.
  • Exceptional communication and presentation skills, with the ability to convey complex risk concepts clearly.
  • Ability to work independently and manage priorities effectively in a remote environment.
  • Professional certifications such as FRM or PRM are a significant advantage.
This is an exceptional opportunity for a seasoned risk professional to contribute to a major financial institution in a flexible, fully remote capacity. The associated physical office location for this role is **Kericho, Kericho, KE**, but the work will be entirely remote. Help us safeguard our future by managing risks effectively.
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