189 Retail Associate jobs in Kenya
Remote Retail Associate
00100 Gathiruini
KES2000 Daily
WhatJobs
Posted 3 days ago
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Job Description
Our client is seeking energetic and customer-service oriented Remote Retail Associates to join our dynamic team. This is a fully remote position, ideal for individuals passionate about retail who want to connect with customers virtually. As a Retail Associate, you will be responsible for assisting customers with product inquiries, providing recommendations, processing orders, and ensuring a positive shopping experience through online channels. You will be trained on our extensive product catalog and sales techniques to effectively engage with customers via chat, email, and virtual consultations. We are looking for individuals with excellent communication skills, a friendly demeanor, and a keen interest in retail products. The ideal candidate will be tech-savvy, comfortable navigating online platforms, and possess a genuine desire to help customers find what they need. You will manage online customer interactions, resolve issues promptly, and contribute to sales targets. This role offers flexibility in terms of working hours, making it suitable for those seeking part-time employment. You will also be involved in maintaining online product information accuracy and assisting with merchandising efforts from a remote perspective. We value proactive individuals who can work independently and contribute to a collaborative online environment. This is a great opportunity to gain experience in the e-commerce and retail sector.
Responsibilities:
Qualifications:
This role is based in **Mlolongo, Machakos, KE**, but is fully remote.
Responsibilities:
- Engage with customers online to answer product questions and provide recommendations.
- Assist customers with online order placement and processing.
- Resolve customer inquiries and complaints via digital channels.
- Maintain up-to-date knowledge of products and promotions.
- Contribute to achieving sales targets through excellent customer engagement.
- Ensure accurate product information is displayed on the e-commerce platform.
- Provide feedback to management on customer trends and product performance.
- Collaborate with the marketing team on online campaigns.
- Maintain a positive and professional attitude in all customer interactions.
- Process returns and exchanges according to company policy.
Qualifications:
- High school diploma or equivalent.
- Previous experience in retail or customer service is preferred.
- Excellent verbal and written communication skills.
- Strong interpersonal and customer engagement skills.
- Comfortable using computers and online platforms.
- Ability to work independently and manage time effectively.
- A positive and enthusiastic attitude.
- Good organizational skills.
- Reliable internet connection and a suitable remote workspace.
This role is based in **Mlolongo, Machakos, KE**, but is fully remote.
This advertiser has chosen not to accept applicants from your region.
0
Senior Retail Associate
20101 Mwembe
KES45000 Annually
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Posted 3 days ago
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Job Description
Our client, a prominent retailer in Nakuru, Nakuru, KE , is seeking a highly motivated and experienced Senior Retail Associate to join their dynamic team. This role offers a unique blend of on-site customer engagement and remote administrative tasks, providing flexibility and variety. As a Senior Retail Associate, you will be instrumental in driving sales, maintaining exceptional customer service standards, and contributing to the overall success of the store. Your responsibilities will include:
- Assisting customers in finding products, answering inquiries, and providing personalized recommendations.
- Driving sales by promoting special offers, upselling products, and meeting sales targets.
- Managing inventory , including receiving new stock, stocking shelves, and conducting regular stock takes.
- Maintaining store visual merchandising standards to ensure an attractive and engaging shopping environment.
- Handling customer transactions accurately and efficiently using the point-of-sale (POS) system.
- Training and mentoring junior staff , sharing best practices, and fostering a positive team spirit.
- Contributing to remote tasks such as online order fulfillment, customer feedback analysis, and inventory updates via digital platforms.
- Preparing daily sales reports and analyzing performance data to identify areas for improvement.
The ideal candidate will possess:
- Proven experience in a retail sales role, preferably with some supervisory or senior responsibilities.
- Excellent communication and interpersonal skills , with a passion for customer service.
- Strong sales acumen and the ability to meet and exceed targets.
- Basic understanding of inventory management principles.
- Proficiency in using POS systems and basic computer applications.
- Ability to work independently and as part of a team, with a flexible approach to tasks.
- A proactive attitude and a willingness to learn and adapt to new challenges.
This hybrid position requires availability for both on-site work in Nakuru, Nakuru, KE and remote duties as assigned. If you are a results-oriented individual with a knack for retail and customer engagement, we encourage you to apply.
- Assisting customers in finding products, answering inquiries, and providing personalized recommendations.
- Driving sales by promoting special offers, upselling products, and meeting sales targets.
- Managing inventory , including receiving new stock, stocking shelves, and conducting regular stock takes.
- Maintaining store visual merchandising standards to ensure an attractive and engaging shopping environment.
- Handling customer transactions accurately and efficiently using the point-of-sale (POS) system.
- Training and mentoring junior staff , sharing best practices, and fostering a positive team spirit.
- Contributing to remote tasks such as online order fulfillment, customer feedback analysis, and inventory updates via digital platforms.
- Preparing daily sales reports and analyzing performance data to identify areas for improvement.
The ideal candidate will possess:
- Proven experience in a retail sales role, preferably with some supervisory or senior responsibilities.
- Excellent communication and interpersonal skills , with a passion for customer service.
- Strong sales acumen and the ability to meet and exceed targets.
- Basic understanding of inventory management principles.
- Proficiency in using POS systems and basic computer applications.
- Ability to work independently and as part of a team, with a flexible approach to tasks.
- A proactive attitude and a willingness to learn and adapt to new challenges.
This hybrid position requires availability for both on-site work in Nakuru, Nakuru, KE and remote duties as assigned. If you are a results-oriented individual with a knack for retail and customer engagement, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
1
Senior Retail Associate
30100 Moiben
KES45000 Annually
WhatJobs
Posted 5 days ago
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Job Description
Our client is seeking a highly motivated and experienced Senior Retail Associate to join their dynamic team in Eldoret, Uasin Gishu, KE . This role is integral to the daily operations of the store, focusing on delivering exceptional customer service and driving sales. The successful candidate will be responsible for assisting customers with product selection, processing transactions accurately and efficiently, and maintaining a clean and organized sales floor. You will also be expected to contribute to inventory management, including receiving new stock, restocking shelves, and conducting regular inventory counts. Key responsibilities include upselling and cross-selling products to maximize customer value, resolving customer complaints and concerns in a professional and timely manner, and ensuring adherence to all company policies and procedures. Additionally, the Senior Retail Associate will play a crucial role in training and mentoring new team members, sharing product knowledge and best practices in customer engagement. This position requires a proactive approach to identifying opportunities to improve the customer experience and enhance store performance. You will be involved in visual merchandising, ensuring displays are attractive and appealing to customers. The ability to work effectively both independently and as part of a team is essential. We are looking for individuals who are passionate about retail, possess excellent communication skills, and have a strong work ethic. If you are looking for a challenging and rewarding career in the retail sector, this is an excellent opportunity to grow with a reputable organization. This role involves both on-site responsibilities and some remote administrative tasks, offering a balanced work environment. The ideal candidate will have a proven track record in retail sales, a friendly and approachable demeanor, and a commitment to exceeding customer expectations. Familiarity with point-of-sale (POS) systems is highly desirable. Come be a part of a team that values dedication and customer satisfaction in Eldoret .
This advertiser has chosen not to accept applicants from your region.
2
Senior Retail Associate
80101 Nairobi, Nairobi
KES55000 Annually
WhatJobs
Posted 5 days ago
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Job Description
Our client is seeking a highly motivated and experienced Senior Retail Associate to join their dynamic team in **Malindi, Kilifi, KE**. This role is integral to providing exceptional customer service and driving sales within a fast-paced retail environment. The successful candidate will be responsible for assisting customers with product selection, processing transactions accurately, maintaining store appearance, and managing inventory. You will also be expected to train and mentor junior staff, contribute to visual merchandising efforts, and implement sales strategies to meet and exceed targets. This position offers a hybrid work arrangement, allowing for a balance between in-store responsibilities and remote administrative tasks, fostering flexibility and productivity.
Key Responsibilities:
Key Responsibilities:
- Provide outstanding customer service, building rapport and ensuring customer satisfaction.
- Assist customers in finding and selecting products, offering expert advice and product knowledge.
- Operate the point-of-sale (POS) system efficiently and accurately for all transactions.
- Maintain a clean, organized, and visually appealing store environment.
- Manage inventory levels, including receiving, stocking, and conducting regular stocktakes.
- Assist with visual merchandising to enhance product presentation and drive sales.
- Train and guide new team members on store operations and customer service standards.
- Implement sales strategies and promotions to achieve individual and team sales goals.
- Handle customer inquiries, complaints, and returns professionally and empathetically.
- Contribute to a positive and collaborative team atmosphere.
- Adhere to all company policies and procedures.
- Proven experience in a retail sales or customer service role, with at least 2 years in a supervisory or senior capacity.
- Excellent communication and interpersonal skills, with a passion for customer engagement.
- Strong sales acumen and the ability to meet sales targets.
- Proficiency in using POS systems and basic computer applications.
- Ability to work independently and as part of a team.
- Flexibility to work various shifts, including weekends and holidays, as required by the hybrid work model.
- High school diploma or equivalent; a degree in business or a related field is a plus.
- Demonstrated ability to handle merchandise and maintain stock integrity.
This advertiser has chosen not to accept applicants from your region.
3
Retail Sales Associate
00100 Makongeni
KES60000 month
WhatJobs
Posted 1 day ago
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Job Description
Our client is seeking a dynamic and results-oriented Retail Sales Associate for their **Thika, Kiambu, KE** location. This role involves actively engaging with customers to understand their needs and recommend suitable products, driving sales, and ensuring a superior customer experience. You will be responsible for maintaining product knowledge, demonstrating products, and assisting customers throughout their purchase journey. Key duties include processing sales transactions efficiently, handling customer inquiries and complaints with professionalism, and contributing to the achievement of sales targets. The ideal candidate will have a passion for retail, excellent interpersonal skills, and a proven ability to build rapport with customers. A background in sales or customer service is highly advantageous. You will also be involved in visual merchandising, ensuring the store is appealing and products are displayed effectively. Stock management, including receiving, processing, and organizing inventory, will be a part of your responsibilities. This position offers a hybrid work model, combining in-store presence with remote administrative or training opportunities, providing a balanced work environment. We are looking for individuals who are proactive, can work independently, and thrive in a team setting. Your ability to multitask and manage time effectively in a busy retail setting is crucial. You'll have the opportunity to develop your sales skills, learn about merchandising, and gain experience in customer relationship management. Our client is committed to fostering a supportive work environment where employees can grow their careers. Success in this role is measured by sales performance, customer satisfaction, and contribution to team goals. Come and be a part of a vibrant retail team, where your efforts directly impact the business's success and customer engagement. You will be the face of our brand, representing our commitment to quality and customer satisfaction at every interaction. This is an exciting opportunity to excel in a customer-facing role within the retail industry.
Responsibilities:
Qualifications:
Responsibilities:
- Engage customers to understand their needs and provide product recommendations.
- Drive sales and achieve personal and store sales targets.
- Deliver exceptional customer service, ensuring customer satisfaction.
- Process sales transactions accurately and efficiently.
- Handle customer inquiries and resolve issues professionally.
- Maintain up-to-date knowledge of products and promotions.
- Assist with visual merchandising and store presentation.
- Manage inventory, including stock receiving and organization.
- Collaborate with team members to achieve store goals.
- Contribute to a positive and productive work environment.
Qualifications:
- High school diploma or equivalent.
- Proven experience in retail sales or customer service.
- Excellent communication and interpersonal skills.
- Strong sales aptitude and ability to persuade.
- Customer-focused approach.
- Ability to work in a team and independently.
- Proficiency in POS systems and basic computer skills.
- Good understanding of sales principles and customer service techniques.
- Ability to multitask and manage time effectively.
- Flexibility to work various shifts, including weekends and holidays.
This advertiser has chosen not to accept applicants from your region.
4
Retail Sales Associate
50300 Kakamega, Western
KES45000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client is seeking an energetic and customer-focused Retail Sales Associate to join their dynamic team. This role is based in-store, providing direct customer interaction and sales support. You will be responsible for engaging with customers, understanding their needs, and recommending appropriate products from our client's diverse range. Key duties include operating the point-of-sale (POS) system, processing transactions accurately, managing inventory, and maintaining the visual merchandising standards of the store. You will also be involved in restocking shelves, organizing displays, and ensuring the store is clean and inviting for shoppers. Building strong customer relationships, providing product knowledge, and assisting with customer inquiries are paramount to success in this position. The ideal candidate will have excellent communication and interpersonal skills, a friendly and approachable personality, and a passion for retail. Previous experience in a retail environment is preferred, but not essential as comprehensive training will be provided. You should be reliable, punctual, and possess a strong work ethic. This is a fantastic opportunity to grow within the retail sector, gain valuable sales experience, and contribute to a positive shopping experience for every customer. Join a team that values teamwork, customer satisfaction, and a commitment to excellence.
Responsibilities:
Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Provide product information and recommendations to customers.
- Process sales transactions accurately using the POS system.
- Maintain knowledge of current promotions and policies.
- Assist with inventory management, including receiving and stocking merchandise.
- Ensure the store is clean, organized, and visually appealing.
- Handle customer inquiries and resolve complaints effectively.
- Achieve personal and store sales goals.
- Contribute to a positive team environment.
- High school diploma or equivalent.
- Previous retail or customer service experience is a plus.
- Strong communication and interpersonal skills.
- Friendly and enthusiastic personality.
- Basic math and computer skills.
- Ability to stand for extended periods and lift moderate weight.
- Flexibility to work various shifts, including evenings and weekends.
This advertiser has chosen not to accept applicants from your region.
5
Retail Sales Associate
40100 Kisumu
KES28000 month
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is a well-established fashion retailer seeking an energetic and customer-focused Retail Sales Associate for their store in Kisumu, Kisumu, KE . This role offers a dynamic work environment where you will be instrumental in providing exceptional customer service, driving sales, and maintaining visual merchandising standards. This position is ideal for individuals who thrive in a fast-paced retail setting and have a passion for fashion and customer engagement. You will be expected to work some days remotely, managing inventory reports and online customer inquiries, while also spending time in-store engaging with customers.
Key Responsibilities:
Qualifications:
This hybrid role requires a commitment to both in-store customer interaction and remote administrative tasks, offering a balanced approach to retail operations in Kisumu, Kisumu, KE .
Key Responsibilities:
- Greet and assist customers on the sales floor, providing product information and personalized recommendations.
- Drive sales by understanding customer needs and suggesting appropriate products.
- Process customer transactions accurately using the point-of-sale (POS) system.
- Maintain a high level of product knowledge, including features, benefits, and current trends.
- Assist with inventory management, including receiving, stocking, and organizing merchandise.
- Ensure the store is clean, tidy, and visually appealing according to company standards.
- Handle customer inquiries and resolve complaints professionally and efficiently, both in-person and remotely.
- Achieve individual and team sales targets.
- Collaborate with the store manager and team members to create a positive shopping experience.
- Manage online order fulfillment and respond to customer queries via email or messaging platforms on designated remote days.
Qualifications:
- Previous experience in retail sales or customer service is preferred but not required.
- Excellent interpersonal and communication skills.
- A friendly, outgoing, and approachable personality.
- Strong sales and persuasion abilities.
- Ability to work collaboratively as part of a team.
- Basic computer skills for managing inventory and customer communications.
- Flexibility to work varying shifts, including weekends and holidays, with a hybrid work arrangement.
- Passion for fashion and staying updated on current trends.
- High school diploma or equivalent.
This hybrid role requires a commitment to both in-store customer interaction and remote administrative tasks, offering a balanced approach to retail operations in Kisumu, Kisumu, KE .
This advertiser has chosen not to accept applicants from your region.
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6
Retail Sales Associate
50100 Kakamega, Western
KES35000 month
WhatJobs
Posted 3 days ago
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Job Description
Our client, a vibrant and growing retail brand, is looking for enthusiastic and customer-focused Retail Sales Associates to join their team. This role is based in our Kakamega store and requires your presence on-site. As a Retail Sales Associate, you will be the face of our brand, responsible for providing exceptional customer service, driving sales, and maintaining the store's appearance. Your primary duties will include assisting customers with product selection, answering inquiries, processing transactions accurately at the point of sale, and maintaining inventory. You will also be involved in visual merchandising, ensuring the store is appealing and well-organized. The ideal candidate will have excellent communication and interpersonal skills, a positive attitude, and a passion for retail. Previous experience in sales or customer service is a plus, but not essential, as comprehensive training will be provided. You should be a team player, reliable, and eager to contribute to a successful sales environment. Flexibility in working hours, including weekends and holidays, is required.
Key Responsibilities:
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Understand customer needs and recommend appropriate products.
- Achieve personal and store sales targets.
- Process customer transactions accurately using the POS system.
- Maintain knowledge of current promotions, policies, and product information.
- Assist with inventory management, including receiving, stocking, and merchandising.
- Ensure the store is clean, organized, and visually appealing.
- Handle customer inquiries and resolve complaints effectively.
- Collaborate with team members to achieve store goals.
- Adhere to all company policies and procedures.
- High school diploma or equivalent.
- Previous experience in retail sales or customer service is advantageous.
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to work effectively in a team.
- Basic math skills for handling transactions.
- Reliability and punctuality.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- A passion for fashion and retail is a plus.
This advertiser has chosen not to accept applicants from your region.
7
Retail Sales Associate
80101 Nairobi, Nairobi
KES55000 month
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client , a prominent fashion retailer, is looking for an enthusiastic and customer-focused Retail Sales Associate to join their team in **Malindi, Kilifi, KE**. This role offers a hybrid work arrangement, blending in-store customer engagement with remote administrative tasks. You will be the face of our brand, providing exceptional service and driving sales by understanding customer needs and recommending suitable products.
Your core responsibilities will include greeting customers, assessing their needs, and providing personalized product recommendations. You'll maintain the visual merchandising standards of the store, ensuring a welcoming and attractive shopping environment. Processing transactions accurately and efficiently using the point-of-sale system is crucial. You will also be responsible for managing inventory, including receiving new stock, organizing the stockroom, and conducting regular stocktakes. A portion of your responsibilities may involve remote administrative tasks, such as updating inventory online, responding to customer inquiries via email, and assisting with social media engagement, thereby creating a dynamic hybrid work experience.
The ideal candidate possesses excellent communication and interpersonal skills, with a genuine passion for fashion and customer service. Previous retail or customer-facing experience is highly desirable. You should be comfortable working in a team environment, possess a positive attitude, and demonstrate reliability and punctuality. The ability to adapt to a hybrid schedule, balancing in-store duties with remote responsibilities, is essential. Basic computer literacy is required for the remote administrative components of the role. You should be motivated to achieve sales targets and contribute to the overall success of the store.
This is an excellent opportunity to develop your career in retail management. We offer competitive compensation, employee discounts, and opportunities for advancement within the company. Join a vibrant team that values creativity, collaboration, and customer satisfaction. Our client is committed to creating a supportive and engaging work environment where your contributions are recognized and rewarded. Come be a part of our exciting journey in the fashion industry.
Your core responsibilities will include greeting customers, assessing their needs, and providing personalized product recommendations. You'll maintain the visual merchandising standards of the store, ensuring a welcoming and attractive shopping environment. Processing transactions accurately and efficiently using the point-of-sale system is crucial. You will also be responsible for managing inventory, including receiving new stock, organizing the stockroom, and conducting regular stocktakes. A portion of your responsibilities may involve remote administrative tasks, such as updating inventory online, responding to customer inquiries via email, and assisting with social media engagement, thereby creating a dynamic hybrid work experience.
The ideal candidate possesses excellent communication and interpersonal skills, with a genuine passion for fashion and customer service. Previous retail or customer-facing experience is highly desirable. You should be comfortable working in a team environment, possess a positive attitude, and demonstrate reliability and punctuality. The ability to adapt to a hybrid schedule, balancing in-store duties with remote responsibilities, is essential. Basic computer literacy is required for the remote administrative components of the role. You should be motivated to achieve sales targets and contribute to the overall success of the store.
This is an excellent opportunity to develop your career in retail management. We offer competitive compensation, employee discounts, and opportunities for advancement within the company. Join a vibrant team that values creativity, collaboration, and customer satisfaction. Our client is committed to creating a supportive and engaging work environment where your contributions are recognized and rewarded. Come be a part of our exciting journey in the fashion industry.
This advertiser has chosen not to accept applicants from your region.
8
Retail Sales Associate
00200 Mumbuni
KES45000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a popular fashion and lifestyle brand, is seeking a dedicated and enthusiastic Remote Retail Sales Associate to connect with customers and drive sales through online channels. This role is designed for individuals who excel in customer engagement and are passionate about fashion and retail, working entirely from a remote location. You will be the virtual face of our brand, providing exceptional customer service and assisting clients with their purchasing decisions.
Key responsibilities include engaging with customers via chat, email, and video calls to understand their needs and provide personalized recommendations. You will assist customers with product inquiries, order placement, and navigating the online store. Resolving customer issues and complaints promptly and efficiently to ensure satisfaction is a core duty. You will also be responsible for processing online orders, managing returns, and providing product knowledge support to clients. Building strong customer relationships and fostering brand loyalty through positive interactions will be crucial. You may also be involved in gathering customer feedback to help improve the online shopping experience. Upselling and cross-selling opportunities will be identified and pursued to maximize sales revenue. Maintaining a high level of product knowledge and staying updated on current promotions and new arrivals is essential.
The ideal candidate will have a strong passion for retail and customer service, with at least 1 year of experience in a customer-facing role, preferably in retail or online sales. Excellent communication and interpersonal skills are paramount, with the ability to articulate product information clearly and empathetically. Strong persuasive and negotiation skills are beneficial for driving sales. Proficiency in using online communication tools and e-commerce platforms is required. The ability to work independently, manage time effectively, and stay motivated in a remote environment is essential. A positive attitude, patience, and a genuine desire to help customers are highly valued. While this is a remote role, occasional virtual training sessions or team meetings may be required.
Key responsibilities include engaging with customers via chat, email, and video calls to understand their needs and provide personalized recommendations. You will assist customers with product inquiries, order placement, and navigating the online store. Resolving customer issues and complaints promptly and efficiently to ensure satisfaction is a core duty. You will also be responsible for processing online orders, managing returns, and providing product knowledge support to clients. Building strong customer relationships and fostering brand loyalty through positive interactions will be crucial. You may also be involved in gathering customer feedback to help improve the online shopping experience. Upselling and cross-selling opportunities will be identified and pursued to maximize sales revenue. Maintaining a high level of product knowledge and staying updated on current promotions and new arrivals is essential.
The ideal candidate will have a strong passion for retail and customer service, with at least 1 year of experience in a customer-facing role, preferably in retail or online sales. Excellent communication and interpersonal skills are paramount, with the ability to articulate product information clearly and empathetically. Strong persuasive and negotiation skills are beneficial for driving sales. Proficiency in using online communication tools and e-commerce platforms is required. The ability to work independently, manage time effectively, and stay motivated in a remote environment is essential. A positive attitude, patience, and a genuine desire to help customers are highly valued. While this is a remote role, occasional virtual training sessions or team meetings may be required.
This advertiser has chosen not to accept applicants from your region.
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