144 Retail Account Manager jobs in Kenya
Key Account Manager
01000 Makongeni
KES110000 Annually
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Posted today
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Our client is searching for a dynamic and results-driven Key Account Manager to manage and grow their most important client relationships, all within a fully remote work environment. This role is crucial for ensuring client satisfaction, retention, and identifying opportunities for upselling and cross-selling. You will be the primary point of contact for a portfolio of key accounts, understanding their business needs, and developing tailored strategies to meet those needs. Responsibilities include building strong, long-lasting relationships with clients, conducting regular business reviews, and acting as a liaison between clients and internal teams to ensure seamless service delivery. As a remote account manager, you must possess excellent communication, negotiation, and interpersonal skills, with the ability to build trust and rapport virtually. Proficiency in CRM software and virtual collaboration tools is essential. You will need to be proactive in identifying potential challenges and opportunities within your accounts and developing strategic solutions. The ideal candidate is a motivated self-starter with a passion for sales and client success, capable of working independently and managing their time effectively to meet targets. This position offers the flexibility to work from anywhere, allowing you to focus on delivering exceptional service and driving revenue growth for Our client . Your strategic approach to client management will be key to the continued success of the company's most valuable partnerships.
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0
Key Account Manager
20100 Nyeri Town
KES90000 Annually
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Posted 1 day ago
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Our client is actively seeking a highly motivated and results-driven Key Account Manager to manage and grow relationships with our most valuable clients. This is a fully remote position, offering you the flexibility to operate from your preferred location while making a significant impact on our client's sales objectives. You will be responsible for nurturing and expanding existing client accounts, identifying new business opportunities within these accounts, and ensuring client satisfaction and retention. The ideal candidate will possess exceptional interpersonal skills, a strong understanding of sales principles, and a proven ability to close deals and exceed targets. You will act as the primary point of contact for your assigned accounts, developing a deep understanding of their business needs and providing tailored solutions. Key responsibilities include developing strategic account plans, conducting regular client meetings (virtual), presenting product or service updates, and resolving any client issues promptly. You will also collaborate with internal teams, such as marketing and product development, to ensure clients receive the best possible support and value. This role requires excellent communication, negotiation, and presentation skills. Proficiency in CRM software and sales enablement tools is essential. You must be a self-starter, capable of managing your time effectively and working autonomously in a remote setting. The ability to build strong, long-lasting relationships based on trust and mutual benefit is paramount. If you are a strategic thinker with a passion for sales and a commitment to client success, this remote opportunity is for you. This role is associated with **Nyeri, Nyeri, KE** but is fully remote.
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1
Key Account Manager
80300 Moiben
KES120000 Annually
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Posted 4 days ago
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Our client is looking for a dynamic and results-oriented Key Account Manager to drive sales growth and foster strong client relationships. This fully remote position allows you to connect with clients and manage your portfolio from any location. You will be responsible for identifying and developing new business opportunities, managing existing key accounts, and achieving sales targets. Key responsibilities include understanding client needs, developing tailored sales strategies, negotiating contracts, and providing exceptional customer service. The ideal candidate will possess strong sales acumen, excellent communication and negotiation skills, and a proven ability to build and maintain long-term client partnerships. Experience in a B2B sales environment, particularly within the specified industry, is highly advantageous. You should be comfortable working independently, managing your time effectively, and leveraging technology to stay connected and drive sales. A proactive approach to problem-solving and a passion for exceeding customer expectations are essential. This role offers a significant opportunity to impact the company's revenue growth and develop your career in sales within a flexible, remote work setting. You will work closely with marketing and product development teams to ensure client satisfaction and identify new market opportunities.
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2
Key Account Manager
20100 Naivasha, Rift Valley
KES150000 Annually
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Posted 4 days ago
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Our client is looking for a driven and customer-focused Key Account Manager to manage and grow relationships with their most important clients. This hybrid role offers a blend of remote work and in-office collaboration. You will be responsible for understanding client needs, developing strategic account plans, and ensuring client satisfaction and retention. The role involves identifying opportunities for upselling and cross-selling, negotiating contracts, and acting as the primary point of contact for assigned accounts. You will need to build strong, long-term relationships based on trust and value. Success in this position requires excellent communication, interpersonal, and negotiation skills, along with a deep understanding of our client's products and services. You should be adept at presenting solutions and demonstrating the value proposition to key stakeholders. We seek a proactive individual who can manage a diverse portfolio of clients and consistently exceed sales targets. Responsibilities:
- Develop and execute strategic account plans for key clients.
- Build and maintain strong, long-lasting client relationships.
- Identify and pursue new business opportunities within existing accounts.
- Negotiate contracts and close agreements to maximize profitability.
- Present company products and services to potential clients.
- Resolve client issues and complaints promptly and effectively.
- Collaborate with internal teams to ensure client success.
- Track client interactions and manage sales pipeline.
- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience as a Key Account Manager or in a similar sales role.
- Demonstrated ability to achieve sales targets.
- Excellent communication, presentation, and interpersonal skills.
- Strong negotiation and problem-solving abilities.
- Experience with CRM software (e.g., Salesforce).
- Ability to work independently and collaboratively in a hybrid environment.
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3
Key Account Manager
20101 Mwembe
KES140000 Annually
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Posted 4 days ago
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We are seeking a results-oriented and highly motivated Key Account Manager to join our client's thriving, remote-first sales team. In this crucial role, you will be responsible for building and maintaining strong, long-lasting relationships with our most valuable clients. Your primary objective will be to drive revenue growth by understanding client needs, identifying opportunities for upselling and cross-selling, and ensuring exceptional customer satisfaction. You will act as the primary point of contact for key accounts, managing all aspects of the client relationship. Key responsibilities include developing and implementing strategic account plans, conducting regular business reviews, and proactively addressing client concerns. You will collaborate with internal teams, including marketing, product development, and customer support, to ensure seamless service delivery and to advocate for client needs. The ideal candidate will possess a proven track record in sales, account management, or a related client-facing role, with a deep understanding of sales principles and customer relationship management. Excellent communication, negotiation, and interpersonal skills are essential, along with the ability to build rapport and trust quickly. You must be highly organized, detail-oriented, and possess strong analytical skills to understand client business objectives and provide effective solutions. This is a fully remote position, demanding self-discipline, excellent time management, and the ability to work independently while collaborating effectively with a distributed team. We are looking for a proactive, driven individual who is passionate about client success and committed to exceeding sales targets. If you excel at managing client relationships and driving business growth in a remote environment, we invite you to apply.
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4
Key Account Manager
50100 Kitale, Rift Valley
KES4000000 Annually
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Posted 6 days ago
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Our client is seeking a highly motivated and experienced Key Account Manager to join their sales team in **Kitale, Trans-Nzoia, KE**. This critical role focuses on nurturing and expanding relationships with our most important clients, ensuring their satisfaction and driving incremental revenue. The ideal candidate will possess exceptional communication and interpersonal skills, a strategic approach to account management, and a proven ability to understand and address client needs. This position requires a dedicated individual who is comfortable working in a client-facing capacity within **Kitale, Trans-Nzoia, KE**.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and execute strategic account plans to achieve sales targets and expand business within key client accounts.
- Serve as the primary point of contact for assigned key clients, building strong and lasting relationships.
- Understand clients' business objectives and challenges, and align our solutions to meet their needs.
- Conduct regular business reviews with clients to ensure satisfaction and identify opportunities for growth.
- Negotiate and manage contract renewals and expansions.
- Collaborate with internal teams (e.g., product, support, marketing) to ensure seamless service delivery to key clients.
- Monitor client health and proactively address any potential issues or risks.
- Identify and develop new business opportunities within existing key accounts through upselling and cross-selling.
- Prepare and present accurate sales forecasts and account status reports to management.
- Stay informed about industry trends and competitor activities relevant to key accounts.
- Onboard new key clients and ensure a smooth transition into our service ecosystem.
- Gather client feedback and provide insights to product and service development teams.
- Manage client expectations and ensure timely resolution of inquiries and issues.
- Champion client needs internally and advocate for their success.
- Maintain up-to-date knowledge of our product/service portfolio.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 5 years of experience in sales, account management, or a client-facing role.
- Proven track record of successfully managing and growing key accounts.
- Excellent communication, presentation, and negotiation skills.
- Strong understanding of sales processes and CRM software.
- Ability to build and maintain strong relationships with senior-level client stakeholders.
- Strategic thinking and problem-solving abilities.
- Proficiency in data analysis and reporting.
- Adaptability and resilience in a fast-paced environment.
- Familiarity with the business landscape in **Kitale, Trans-Nzoia, KE** is a significant plus.
- Ability to work independently and manage time effectively.
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5
Key Account Manager - Remote
30200 Kitale, Rift Valley
KES85000 annum (plus
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Posted 2 days ago
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Our client, a leading provider of specialized industrial products, is actively seeking a motivated and relationship-oriented Key Account Manager to join their sales team. This is a fully remote position, offering the flexibility to manage a portfolio of high-value clients from anywhere. The primary focus of this role is to nurture and expand relationships with key accounts, ensuring customer satisfaction, retention, and driving revenue growth through strategic engagement. Responsibilities include developing and maintaining strong, long-term relationships with assigned key clients; understanding client needs and providing tailored solutions and product recommendations; achieving sales targets and revenue goals within the key account portfolio; identifying and pursuing new business opportunities within existing accounts; collaborating with internal teams (e.g., sales support, technical services) to ensure seamless client service delivery; acting as the primary point of contact for all client inquiries and issues; regularly reporting on account status, sales performance, and client feedback; participating in industry events and virtual trade shows to enhance brand visibility and client engagement. The ideal candidate will have a Bachelor's degree in Business Administration, Sales, Marketing, or a related field; a minimum of 5 years of experience in account management or sales, with a proven track record of managing large or key accounts; excellent negotiation, communication, and presentation skills; strong business acumen and understanding of sales cycles; proficiency in CRM software (e.g., Salesforce) and sales management tools; self-motivated with the ability to work independently and manage time effectively in a remote environment; a results-oriented approach and a commitment to exceptional client service. This is an excellent opportunity for a seasoned sales professional to grow their career within a reputable company while enjoying the benefits of a remote work setup.
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6
Key Account Manager - FMCG
10100 Kakamega, Western
KES120000 Annually
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Posted 3 days ago
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Our client is seeking a dynamic and results-oriented Key Account Manager to manage and grow relationships with key clients in the Fast-Moving Consumer Goods (FMCG) sector. This hybrid role requires a strategic thinker with excellent negotiation and client management skills. You will be responsible for developing and implementing account strategies, identifying new business opportunities within existing accounts, and ensuring client satisfaction and retention. Key duties include presenting product portfolios, negotiating contracts and pricing, collaborating with internal sales and marketing teams, and analyzing sales data to track performance and identify market trends. The ideal candidate will possess a Bachelor's degree in Business, Marketing, or a related field, with a proven track record of success in key account management, preferably within the FMCG industry. Strong understanding of sales cycles, consumer markets, and retail channels is essential. Excellent communication, interpersonal, and presentation skills are required. This role will involve travel to meet with clients and internal teams, balanced with remote work for planning and reporting.
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7
Key Account Manager - FMCG
00103 Mumbuni
KES180000 Annually
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Posted 4 days ago
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Job Description
Our client, a prominent entity within the Fast-Moving Consumer Goods (FMCG) sector, is actively recruiting a dedicated Key Account Manager to bolster its sales operations. This position is entirely remote, allowing for a flexible work environment. The Key Account Manager will be tasked with cultivating and maintaining strong, long-term relationships with the company's most valuable clients, ensuring customer satisfaction and driving repeat business. Your primary responsibilities will include developing and implementing strategic account plans to achieve sales targets and expand business opportunities within designated key accounts. You will be the main point of contact for these accounts, addressing their needs, resolving issues promptly, and providing exceptional customer service. This involves understanding client business objectives and aligning our product offerings to meet those needs effectively. Negotiating contracts, pricing, and terms of business with key accounts will be a significant part of the role. You will also collaborate closely with internal teams, including sales, logistics, and marketing, to ensure smooth order processing, timely delivery, and effective execution of promotional activities. Analyzing sales data and market trends to identify potential growth areas and proactively address challenges within your accounts is crucial. Preparing regular sales reports and forecasts for management is also a key requirement. The successful candidate must hold a Bachelor's degree in Sales, Marketing, Business Administration, or a related discipline. A minimum of 5 years of proven experience in key account management, with a strong emphasis on the FMCG industry, is essential. Demonstrable success in achieving and exceeding sales targets, coupled with excellent negotiation and client relationship management skills, is required. Strong analytical skills and the ability to interpret sales data to drive strategic decisions are vital. Exceptional communication and presentation abilities are necessary for effectively engaging with clients and internal stakeholders. This remote role offers a fantastic opportunity for a driven sales professional to excel in the fast-paced FMCG market.
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