87 Residential Support jobs in Kenya
Remote Social Support Navigator
20400 Kitale, Rift Valley
KES55000 month
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Our client is seeking a compassionate and dedicated Remote Social Support Navigator to join their Community and Social Care team. This is a fully remote, full-time position, empowering you to make a difference from the comfort of your home. You will be responsible for connecting individuals and families with essential social services, providing guidance, and offering emotional support to navigate challenging circumstances. Your role will involve assessing client needs, developing personalized support plans, and coordinating access to resources such as housing assistance, healthcare services, employment support, and mental health counseling. You will act as a vital link between clients and the community resources available to them. Strong advocacy skills and a deep understanding of social welfare systems are essential. You must be empathetic, patient, and possess excellent active listening abilities. The ability to build trust and rapport with diverse populations is crucial. This role requires exceptional organizational skills to manage client caseloads effectively and maintain accurate records. You will also be involved in monitoring client progress and advocating for their needs within various service systems. The ideal candidate will be resourceful and proactive in identifying and accessing available support networks. You will contribute to creating positive outcomes and improving the quality of life for vulnerable individuals and families. Responsibilities include:
- Conduct comprehensive needs assessments for clients.
- Develop and implement individualized support plans.
- Connect clients with relevant social services and community resources.
- Provide ongoing support, guidance, and advocacy for clients.
- Maintain detailed and confidential client records.
- Collaborate with service providers to ensure coordinated care.
- Monitor client progress and adjust support plans as needed.
- Educate clients about available resources and their rights.
- Maintain up-to-date knowledge of community resources and social services.
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Remote Social Support Advocate
30100 Bungoma, Western
KES55000 Annually
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Our client is seeking a compassionate and dedicated Remote Social Support Advocate to provide virtual assistance and resources to individuals and families in need. This role is critical in connecting people with essential services and offering guidance through challenging circumstances. You will be responsible for assessing client needs, providing emotional support, and connecting them with relevant community resources, governmental programs, and non-profit organizations. The ideal candidate will have experience in social work, counseling, or community support services, coupled with excellent empathy and active listening skills. Strong communication and advocacy skills are essential for navigating complex systems and supporting clients remotely. This is a fully remote position, allowing you to offer vital support from your home office. You will manage a caseload of clients, conducting virtual check-ins and offering practical advice. Key responsibilities include maintaining client records, preparing resource referrals, and collaborating with partner agencies to ensure comprehensive support. A thorough understanding of social welfare systems and available community resources is highly desirable. This role requires someone who is resilient, resourceful, and committed to empowering individuals and communities. You will be a crucial link in connecting people to the help they need. The flexibility of a remote role is balanced by the profound impact you can make on people's lives. Strong organizational skills and the ability to maintain confidentiality are paramount.
Responsibilities:
Responsibilities:
- Conduct virtual needs assessments for individuals and families.
- Provide emotional support and empathetic listening to clients remotely.
- Connect clients with appropriate community resources, social services, and support groups.
- Assist clients in navigating complex application processes for aid and benefits.
- Maintain accurate and confidential client records and case notes.
- Develop and manage a network of referral partners and community resources.
- Advocate for clients' needs within various systems and services.
- Prepare clear and concise reports on client progress and outcomes.
- Conduct virtual follow-ups to ensure clients are receiving necessary support.
- Stay informed about local and national social support programs and policies.
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1
Remote Social Support Coordinator
60100 Embu, Eastern
KES55000 Annually
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Join our client's dedicated team as a Remote Social Support Coordinator, playing a vital role in providing essential assistance and resources to individuals and families in need. This is a fully remote position, allowing you to contribute meaningfully from the comfort of your home. You will be responsible for connecting clients with appropriate social services, community programs, and support networks. This involves conducting needs assessments, developing personalized support plans, and facilitating access to resources such as housing assistance, employment services, healthcare, and counseling. Your empathetic approach and strong advocacy skills will be key to empowering clients on their journey towards well-being and independence.
The ideal candidate will possess excellent listening skills, a compassionate demeanor, and a deep understanding of social welfare systems and community resources. Experience in social work, community development, counseling, or a related field is highly valued. You must be adept at navigating complex systems, maintaining confidentiality, and working independently in a remote setting. Proficiency in case management software and communication platforms is essential. You will be expected to maintain detailed client records, track progress, and collaborate with other support professionals to ensure comprehensive care. Your role will involve outreach to community organizations, building partnerships, and staying informed about available services. This is a rewarding opportunity to make a direct impact on the lives of vulnerable individuals and contribute to a stronger, more supportive community.
The ideal candidate will possess excellent listening skills, a compassionate demeanor, and a deep understanding of social welfare systems and community resources. Experience in social work, community development, counseling, or a related field is highly valued. You must be adept at navigating complex systems, maintaining confidentiality, and working independently in a remote setting. Proficiency in case management software and communication platforms is essential. You will be expected to maintain detailed client records, track progress, and collaborate with other support professionals to ensure comprehensive care. Your role will involve outreach to community organizations, building partnerships, and staying informed about available services. This is a rewarding opportunity to make a direct impact on the lives of vulnerable individuals and contribute to a stronger, more supportive community.
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2
Remote Social Support Officer
01001 Gathiruini
KES195000 Annually
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Our client is looking for a dedicated and empathetic Remote Social Support Officer to join their growing team. This position is fully remote, offering a unique opportunity to contribute to community well-being from anywhere. As a Social Support Officer, you will be instrumental in providing crucial support and guidance to individuals and families facing various social challenges. Your role will involve assessing client needs, developing personalized support plans, and facilitating access to a wide range of community services, including mental health, education, employment, and housing assistance. You'll need to possess excellent communication and interpersonal skills to build rapport and trust with clients from diverse backgrounds. This role demands a proactive approach to identifying resources and navigating complex systems to ensure clients receive the comprehensive support they require. Case management is a core component, requiring meticulous record-keeping and consistent follow-up to monitor client progress and outcomes. You will also be responsible for liaising with various agencies, non-profits, and government bodies to create a strong network of support for the community. The ability to work autonomously, manage a caseload efficiently, and utilize technology for communication and documentation is essential. If you are passionate about making a tangible difference in people's lives and thrive in a remote work environment, this role is an excellent fit.
Responsibilities:
Responsibilities:
- Conduct comprehensive needs assessments for individuals and families requiring social support.
- Develop and implement individualized support plans in collaboration with clients.
- Provide direct counseling and emotional support to clients.
- Connect clients with relevant community resources, including healthcare, education, and financial aid.
- Maintain accurate and up-to-date client case files and progress reports.
- Facilitate workshops and information sessions on social issues and available resources.
- Liaise with external agencies and stakeholders to coordinate services.
- Monitor client well-being and provide ongoing support.
- Advocate for clients' rights and needs within various systems.
- Bachelor's degree in Social Work, Psychology, Counselling, or a related field.
- Minimum of 4 years of experience in social support, counselling, or community development.
- Proven ability to conduct needs assessments and develop support plans.
- Strong knowledge of mental health, child welfare, and community services.
- Excellent communication, empathy, and active listening skills.
- Proficiency in case management software and standard office applications.
- Ability to work independently and manage multiple cases simultaneously.
- Commitment to confidentiality and ethical practice.
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3
Remote Social Support Coordinator
40100 Kisumu
KES90000 Annually
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Job Description
Our client is seeking a compassionate and organized Remote Social Support Coordinator to join their team, serving the community of Kisumu, Kisumu, KE . This is a fully remote position, allowing you to make a tangible difference in people's lives without the need for a physical commute. You will be instrumental in connecting individuals and families with essential social services, resources, and support networks. The ideal candidate will possess excellent communication skills, a deep understanding of community resources, and a strong commitment to client advocacy.
Key responsibilities for this role include:
Required qualifications:
This is a unique opportunity to leverage your skills in a meaningful way, supporting individuals and communities while enjoying the flexibility of a remote work arrangement. If you are driven by a desire to help others and possess the required qualifications, we encourage you to apply.
Key responsibilities for this role include:
- Assessing the needs of clients and identifying appropriate social services and support programs.
- Providing information and referrals to community resources such as housing assistance, healthcare, employment services, and counseling.
- Assisting clients in navigating complex systems and completing necessary applications and paperwork.
- Developing personalized support plans in collaboration with clients.
- Monitoring client progress and follow-up to ensure satisfaction and effectiveness of services.
- Maintaining accurate and confidential client records and case notes.
- Liaising with partner organizations, government agencies, and community stakeholders.
- Advocating for clients' rights and needs within various service systems.
- Organizing and facilitating virtual support groups and workshops.
- Staying informed about local, regional, and national social service policies and trends.
- Ensuring compliance with all relevant regulations and ethical standards.
- Participating in team meetings and case consultations to enhance service delivery.
- Developing and updating resource directories for clients and staff.
- Providing emotional support and encouragement to clients facing challenges.
Required qualifications:
- Bachelor's degree in Social Work, Sociology, Psychology, or a related field.
- Minimum of 3 years of experience in social work, case management, or community outreach.
- Demonstrated knowledge of social services systems and community resources in Kenya.
- Excellent interpersonal, communication, and active listening skills.
- Proficiency in using case management software and virtual communication tools.
- Strong organizational skills and attention to detail.
- Ability to empathize with clients from diverse backgrounds and circumstances.
- Proven ability to work independently and manage a caseload effectively in a remote setting.
- Commitment to confidentiality and ethical practice.
- Experience in advocacy and client empowerment is highly desirable.
This is a unique opportunity to leverage your skills in a meaningful way, supporting individuals and communities while enjoying the flexibility of a remote work arrangement. If you are driven by a desire to help others and possess the required qualifications, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
4
Remote Social Support Navigator
00103 Gathiruini
KES70000 month
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Job Description
WhatJobs is recruiting a dedicated Remote Social Support Navigator to assist individuals in accessing vital community resources. This fully remote role is crucial for connecting people with services that enhance their well-being and social integration. Our client is committed to providing accessible support through a distributed workforce, ensuring impact regardless of location. You will be a key contact for clients, guiding them through available assistance programs.
In this remote position, your primary responsibility will be to understand client needs and guide them to appropriate social services, healthcare facilities, educational institutions, and employment agencies. You will conduct thorough needs assessments via phone or video conferencing, helping clients articulate their challenges and goals. Developing personalized action plans and facilitating connections to relevant programs will be central to your work. This involves researching local resources, making referrals, and providing follow-up support to ensure clients receive the assistance they require. You will also assist clients with application processes for various programs, ensuring all necessary documentation is complete. Maintaining detailed and accurate records of client interactions, progress, and outcomes in our client's case management system is essential. Adherence to privacy policies and ethical conduct is a non-negotiable aspect of this role. Effective communication, empathy, and problem-solving skills are key to successfully navigating diverse client situations.
The ideal candidate will have experience in social work, counseling, or community outreach. A background in human services or a related field is strongly preferred. Excellent active listening and communication skills are vital for building trust and rapport with clients remotely. You should be proficient with digital tools for communication, case management, and resource tracking. The ability to work independently, manage your time effectively, and maintain a high level of organization in a remote setting is essential. A compassionate nature, patience, and a strong commitment to client advocacy are highly valued. If you are passionate about empowering individuals and possess the skills to provide remote support, we invite you to apply for this rewarding opportunity.
Location: Mlolongo, Machakos, KE
In this remote position, your primary responsibility will be to understand client needs and guide them to appropriate social services, healthcare facilities, educational institutions, and employment agencies. You will conduct thorough needs assessments via phone or video conferencing, helping clients articulate their challenges and goals. Developing personalized action plans and facilitating connections to relevant programs will be central to your work. This involves researching local resources, making referrals, and providing follow-up support to ensure clients receive the assistance they require. You will also assist clients with application processes for various programs, ensuring all necessary documentation is complete. Maintaining detailed and accurate records of client interactions, progress, and outcomes in our client's case management system is essential. Adherence to privacy policies and ethical conduct is a non-negotiable aspect of this role. Effective communication, empathy, and problem-solving skills are key to successfully navigating diverse client situations.
The ideal candidate will have experience in social work, counseling, or community outreach. A background in human services or a related field is strongly preferred. Excellent active listening and communication skills are vital for building trust and rapport with clients remotely. You should be proficient with digital tools for communication, case management, and resource tracking. The ability to work independently, manage your time effectively, and maintain a high level of organization in a remote setting is essential. A compassionate nature, patience, and a strong commitment to client advocacy are highly valued. If you are passionate about empowering individuals and possess the skills to provide remote support, we invite you to apply for this rewarding opportunity.
Location: Mlolongo, Machakos, KE
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5
Remote Social Support Coordinator
10100 Nyeri Town
KES55000 Annually
WhatJobs
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Our client is dedicated to enhancing community well-being and is seeking a compassionate and organized Remote Social Support Coordinator to join their growing team. This is a fully remote position, offering the flexibility to work from anywhere. In this role, you will be the primary point of contact for individuals seeking support, providing guidance, resources, and empathetic communication to help them navigate various challenges. Responsibilities include assessing needs, connecting individuals with appropriate services (e.g., counseling, financial aid, community programs), maintaining detailed case records, and following up to ensure positive outcomes. You will also be involved in developing and updating resource directories and contributing to the planning of outreach initiatives. The ideal candidate will possess strong interpersonal and active listening skills, with a genuine desire to assist others. A background in social work, psychology, counseling, or a related field is highly preferred. Previous experience in a client-facing support role, particularly in a remote or virtual setting, is advantageous. Excellent organizational skills, the ability to manage multiple caseloads efficiently, and proficiency with digital communication tools and case management software are essential. You must be self-motivated, proactive, and capable of working independently while maintaining strong communication with team members. This role offers a meaningful opportunity to make a direct impact on people's lives from the comfort of your own home.
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6
Remote Case Manager - Social Support
901-100 Mumbuni
KES600000 Annually
WhatJobs
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Job Description
Our client, a reputable non-profit organization dedicated to empowering individuals and communities, is seeking a compassionate and highly organized Remote Case Manager to join their dedicated support team. This is a fully remote position, enabling you to provide essential social support services to clients from the comfort of your home. You will be responsible for assessing client needs, developing individualized support plans, and connecting clients with community resources and services. This role requires exceptional empathy, strong communication skills, and a deep commitment to advocacy and client well-being. The ideal candidate will be adept at navigating social service systems and skilled in building rapport and trust with diverse client populations through virtual interactions.
Key Responsibilities:
Key Responsibilities:
- Conduct comprehensive needs assessments for clients, identifying physical, emotional, social, and economic challenges.
- Develop and implement personalized case management plans in collaboration with clients.
- Connect clients with appropriate community resources, such as housing assistance, healthcare services, employment support, and counseling.
- Monitor client progress and provide ongoing support, advocacy, and follow-up.
- Maintain accurate and confidential client records in accordance with organizational policies and legal requirements.
- Liaise with external agencies, service providers, and government bodies to facilitate client access to services.
- Educate clients about available resources and empower them to achieve self-sufficiency.
- Respond to client inquiries and concerns promptly and professionally via phone, email, and video conferencing.
- Participate in regular virtual team meetings for case consultation, supervision, and professional development.
- Adhere to ethical guidelines and best practices in social work and case management.
- Bachelor's degree in Social Work, Psychology, Sociology, Public Health, or a related human services field.
- Minimum of 3 years of experience in case management, social work, or community support services.
- Knowledge of local social service systems, resources, and referral pathways.
- Excellent communication, active listening, and interpersonal skills, essential for virtual client engagement.
- Strong organizational and time management skills, with the ability to manage a caseload remotely.
- Proficiency in using case management software and standard office productivity tools.
- Empathy, patience, and a non-judgmental attitude towards clients.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Commitment to empowering clients and promoting social justice.
This advertiser has chosen not to accept applicants from your region.
7
Social Care Support Worker
80100 Nairobi, Nairobi
KES60000 month
WhatJobs
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Job Description
WhatJobs is seeking compassionate and dedicated Social Care Support Workers to provide essential assistance and support to individuals within the community. This is a fully remote position, focusing on providing guidance, resource connection, and emotional support through virtual means. As a Social Care Support Worker, you will connect with clients remotely to assess their needs, provide information about available social services, and offer empathetic listening and encouragement. Your responsibilities will include helping clients navigate complex systems, connecting them with relevant community resources such as food banks, housing assistance, and healthcare providers, and offering emotional support through phone calls and video conferences. The ideal candidate will possess excellent communication and active listening skills, with a genuine passion for helping others and a patient, empathetic demeanor. You must be able to build trust and rapport with clients remotely and demonstrate resourcefulness in finding appropriate support. We are looking for an individual with strong organizational skills and the ability to manage client interactions efficiently and effectively. This remote role requires a self-starter who can maintain confidentiality and professional boundaries. You will be responsible for maintaining accurate client records and reporting on progress and challenges. Your ability to adapt to different client needs and provide tailored support will be highly valued. We are committed to improving the well-being of individuals in need and are looking for committed professionals to join our remote team. Your dedication will contribute to enhancing the quality of life for vulnerable populations.
Qualifications:
Qualifications:
- Diploma or Certificate in Social Work, Community Development, Counselling, or a related field.
- Minimum of 2 years of experience in social work, community services, or a related caregiving role.
- Demonstrated experience providing remote support or working in a virtual client-facing capacity.
- Excellent interpersonal, communication, and active listening skills.
- Empathy, patience, and a strong commitment to client well-being.
- Ability to assess client needs and connect them with appropriate resources.
- Proficiency in using communication tools (e.g., Zoom, Teams) and basic computer skills.
- Strong organizational skills and attention to detail in record-keeping.
- Ability to work independently and manage time effectively in a remote setting.
This advertiser has chosen not to accept applicants from your region.
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Remote Case Manager - Social Support Services
20200 Naivasha, Rift Valley
KES480000 Annually
WhatJobs
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Our client is looking for a compassionate and skilled Case Manager to join their Community & Social Care team on a fully remote basis. This role is dedicated to providing comprehensive support and advocacy for individuals and families facing various social challenges. You will be responsible for assessing client needs, developing personalized care plans, and connecting them with appropriate community resources and services. The ideal candidate will have a strong understanding of social work principles, case management best practices, and available support systems within the community. Responsibilities include maintaining accurate client records, coordinating services with external agencies, monitoring client progress, and providing ongoing emotional support and guidance. Excellent interpersonal, communication, and active listening skills are essential for building rapport and trust with clients, particularly in a remote interaction setting. You will need to be adept at navigating complex situations and advocating effectively for client well-being. A Bachelor's degree in Social Work, Psychology, Sociology, or a related field is required, along with a minimum of 3 years of experience in case management, social services, or a related field. Experience working with specific vulnerable populations is a plus. This fully remote position offers the flexibility to work from home while making a tangible difference in the lives of individuals and communities. We are seeking a dedicated professional committed to empowering clients and promoting social welfare.
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