490 Resident Services jobs in Kenya

Remote Community Support Coordinator - Social Services

90100 Gathiruini KES55000 month WhatJobs

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Job Description

full-time
Our client is seeking a compassionate and organized Remote Community Support Coordinator to enhance their social care services. This fully remote role allows you to make a significant impact by connecting individuals and families with essential resources and support systems from your home. You will be responsible for liaising with community members, assessing their needs, and coordinating the provision of relevant social services. This includes referring clients to appropriate agencies, providing information on available programs, and following up to ensure satisfactory outcomes. Key responsibilities involve maintaining a database of community resources, developing outreach strategies to connect with vulnerable populations, and organizing virtual support groups or information sessions. The ideal candidate possesses strong empathy, excellent communication and active listening skills, and a deep understanding of social welfare issues and available community resources. Experience in case management, social work, or community outreach is highly desirable. A Bachelor's degree in Social Work, Sociology, Psychology, or a related field is required. Proficiency in using virtual communication tools and managing client information databases is essential. We are looking for a proactive, resourceful individual who can work independently, manage their time effectively, and is dedicated to supporting community well-being through remote coordination.
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Remote Community Support Coordinator - Social Services

20100 Naivasha, Rift Valley KES55000 month WhatJobs

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full-time
Our client is seeking a compassionate and organized Remote Community Support Coordinator to connect individuals with vital social services and support networks. This is a fully remote position, enabling you to make a difference in people's lives from anywhere. The ideal candidate will be responsible for assessing community needs, identifying available resources, and facilitating access to services such as housing assistance, employment support, healthcare, and counseling. Your role will involve engaging with clients, providing information and guidance, and coordinating referrals to appropriate agencies. Key responsibilities include maintaining an up-to-date database of social services, developing outreach strategies, and assisting clients with application processes. We are looking for an individual with strong empathy, excellent communication and listening skills, and a deep understanding of community resources and social welfare systems. The successful candidate will be adept at building rapport with diverse populations, managing sensitive information, and working collaboratively with other service providers. This role requires problem-solving skills, a proactive approach, and the ability to manage a caseload effectively and compassionately in a remote setting.

Qualifications:
  • Bachelor's degree in Social Work, Sociology, Psychology, Public Health, or a related field.
  • Minimum of 2 years of experience in social services, community outreach, case management, or a related role.
  • Knowledge of local community resources, social welfare programs, and support services.
  • Excellent communication, interpersonal, and active listening skills.
  • Proficiency in client assessment and case management.
  • Ability to empathize with and support individuals facing various challenges.
  • Experience with database management and record-keeping.
  • Strong organizational and time management skills.
  • Ability to work independently and manage multiple client cases remotely.
  • Proficiency in using virtual communication tools and online platforms.
  • Commitment to maintaining client confidentiality and ethical standards.
This is a meaningful role for someone passionate about community support and social care to work remotely.
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Community Support Manager - Remote Social Services

50200 Bungoma, Western KES180000 Annually WhatJobs

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Job Description

full-time
Our client, a leading non-profit organization dedicated to enhancing community well-being, is searching for a compassionate and experienced Community Support Manager to lead their fully remote support operations. This vital role focuses on coordinating and delivering essential social services and support programs to individuals and families within various communities, all managed remotely. You will be responsible for managing a team of support specialists, developing outreach strategies, and ensuring the effective provision of services. The ideal candidate will have a strong background in social work, community development, or a related field, with proven experience in managing remote teams and program delivery. Key responsibilities include overseeing case management, coordinating client referrals, developing and implementing support initiatives, and monitoring program outcomes. You will also be responsible for building partnerships with community stakeholders and advocating for the needs of the populations served. This remote position offers a rewarding opportunity to make a tangible difference in people's lives while enjoying the flexibility of remote work. It requires excellent leadership, communication, and problem-solving skills, as well as a deep understanding of social service delivery systems and challenges. Proficiency in client management software and virtual collaboration tools is essential. We are looking for a dedicated, empathetic, and organized professional committed to empowering individuals and strengthening communities through accessible, remotely managed support services. If you are passionate about social impact and ready to lead a remote team in delivering critical community support, we encourage your application.
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Social Services Coordinator

20117 Naivasha, Rift Valley KES60000 Annually WhatJobs

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Job Description

part-time
Our client is seeking a compassionate and organized Social Services Coordinator to manage community outreach and support programs. This is a fully remote role, ideal for an individual dedicated to making a positive impact within the community. You will be responsible for connecting individuals and families with essential social services, providing guidance and support throughout their engagement. Your duties will include assessing client needs, referring them to appropriate resources such as healthcare, housing, education, and employment services, and following up to ensure successful outcomes. The ideal candidate will have a strong understanding of social welfare systems, community resources, and case management principles. Excellent interpersonal skills, empathy, and the ability to build rapport with diverse populations are essential. This remote position requires strong organizational abilities, meticulous record-keeping, and proficiency in using digital communication and case management tools. You will play a vital role in coordinating support networks and advocating for clients. We are looking for individuals who are passionate about social justice, possess strong problem-solving skills, and are committed to improving the well-being of individuals and families. Your ability to navigate complex systems and provide dedicated support will be invaluable.
Key Responsibilities:
  • Assess client needs and provide appropriate referrals to social services.
  • Develop and maintain relationships with community organizations and service providers.
  • Coordinate support plans and case management for clients.
  • Provide information and advocacy on behalf of clients.
  • Maintain accurate and confidential client records.
  • Monitor client progress and follow up to ensure successful outcomes.
  • Organize and facilitate community support group meetings (virtually).
  • Contribute to program development and improvement initiatives.
Qualifications:
  • Bachelor's degree in Social Work, Sociology, Psychology, or a related field.
  • Minimum of 3 years of experience in social services, case management, or community outreach.
  • Knowledge of local social service resources and support systems.
  • Strong communication, interpersonal, and active listening skills.
  • Proficiency in case management software and Microsoft Office Suite.
  • Ability to work independently and manage workload effectively in a remote setting.
  • Empathy, patience, and a commitment to client advocacy.
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Remote Social Services Coordinator

40200 Moiben KES58000 Annually WhatJobs

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Job Description

full-time
Our client is seeking a compassionate and organized Remote Social Services Coordinator to support individuals and families in accessing vital community resources. This is a fully remote position, enabling you to provide crucial assistance from anywhere. You will be responsible for connecting clients with appropriate social services, providing guidance, and advocating for their needs. Your role will involve assessing client situations, developing service plans, and coordinating referrals to healthcare providers, educational institutions, housing services, and other support systems. You will maintain detailed client records, ensure confidentiality, and track progress towards achieving client goals. Excellent communication, empathy, and problem-solving skills are essential for building rapport with clients and navigating complex service systems. We are looking for an individual with a strong understanding of social work principles and community resources, who can work independently and manage their caseload effectively. Proficiency in using digital case management software and communication platforms is required. The ability to provide support and build trust remotely is key to this role. Join our client's dedicated team and make a meaningful difference in the lives of those you serve.

Key Responsibilities:
  • Assess client needs and develop individualized service plans.
  • Connect clients with appropriate social services and community resources.
  • Provide guidance and support to clients throughout the service delivery process.
  • Advocate for clients to ensure they receive necessary support.
  • Maintain accurate and confidential client records and case notes.
  • Coordinate with service providers and stakeholders to facilitate client outcomes.
  • Monitor client progress and adjust service plans as needed.
  • Adhere to ethical guidelines and best practices in social work.
Qualifications:
  • Bachelor's Degree in Social Work, Psychology, Sociology, or a related field.
  • Proven experience in social work, case management, or community outreach.
  • Strong knowledge of social services, mental health resources, and community support systems.
  • Excellent communication, interpersonal, and active listening skills.
  • Proficiency in case management software and virtual collaboration tools.
  • Ability to work independently, manage time effectively, and maintain client confidentiality in a remote setting.
  • Strong problem-solving and crisis intervention skills.
This is an excellent opportunity to contribute to social well-being through a remote role.
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Virtual Support Coordinator - Social Services

60100 Embu, Eastern KES70000 Annually WhatJobs

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Job Description

full-time
Our client is looking for a dedicated and empathetic Virtual Support Coordinator to provide essential assistance to individuals within our community care programs. This is a fully remote position, requiring you to connect with clients and stakeholders via digital channels. Your main responsibility will be to offer a high level of support, guidance, and resource navigation to individuals in need. This includes responding to inquiries via phone, email, and chat, assessing client needs, and connecting them with appropriate services and resources. You will maintain accurate client records, document interactions, and track progress towards goals. Collaboration with social workers, case managers, and other support staff to ensure comprehensive client care is crucial. This role also involves providing information about available programs, eligibility criteria, and application processes. Developing and maintaining a comprehensive database of community resources will be part of your duties. The ideal candidate will possess a strong understanding of social work principles and community support systems. A Bachelor's degree in Social Work, Psychology, Sociology, or a related field is preferred, coupled with at least 2 years of experience in a direct support or case management role, preferably in a remote or telephonic capacity. Excellent communication, active listening, and problem-solving skills are essential. You must be proficient with standard office software and comfortable navigating various digital communication platforms. Empathy, patience, and a commitment to empowering individuals are key qualities for success in this role. This is a rewarding opportunity to make a tangible difference in people's lives while working from the comfort of your home.
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Remote Senior Social Services Coordinator

20117 Naivasha, Rift Valley KES75000 month WhatJobs

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Job Description

full-time
Our client is seeking a compassionate and highly organized Senior Social Services Coordinator to manage and expand community support programs remotely. This role requires a dedicated professional with a strong background in social work, community outreach, and program management, who can effectively lead initiatives from a distance. You will be responsible for coordinating the delivery of social services, developing and implementing new programs, managing a team of social workers, and liaising with community partners and stakeholders. The ideal candidate will have a deep understanding of social welfare systems, case management, and client advocacy.

Key responsibilities include assessing community needs, developing strategic partnerships with non-profit organizations and government agencies, and ensuring the effective delivery of services to vulnerable populations. You will oversee program budgets, monitor service outcomes, and report on program impact. Strong leadership and excellent communication skills are essential for motivating your remote team, providing guidance and support, and effectively communicating program goals and achievements to various audiences. Experience with case management software and virtual communication platforms is crucial.

We are looking for candidates with a Bachelor's degree in Social Work, Sociology, Psychology, or a related field, and a minimum of 5-7 years of experience in social services delivery or program management. A Master's degree in Social Work (MSW) or a related field is highly preferred. Experience in grant writing and fundraising is a significant advantage. You should possess excellent interpersonal skills, a commitment to social justice, and the ability to manage complex caseloads and program operations efficiently in a remote setting. This is a meaningful opportunity to contribute to community well-being and develop impactful social programs.

Responsibilities:
  • Coordinate and manage the delivery of social services to community members.
  • Develop and implement new outreach and support programs.
  • Manage and mentor a team of social workers and program staff.
  • Build and maintain relationships with community partners and stakeholders.
  • Assess community needs and identify service gaps.
  • Oversee program budgets and ensure efficient resource utilization.
  • Monitor and evaluate program effectiveness and client outcomes.
  • Advocate for clients and ensure access to necessary resources.
Qualifications:
  • Bachelor's degree in Social Work, Sociology, or related field.
  • 5-7 years of experience in social services or program management.
  • Master's degree in Social Work (MSW) preferred.
  • Strong understanding of social welfare systems and case management.
  • Excellent leadership, communication, and interpersonal skills.
  • Experience with case management software and virtual collaboration tools.
  • Ability to develop and manage program budgets.
  • Commitment to community service and social justice.
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Remote Case Manager - Social Services

00200 Gathiruini KES150000 Annually WhatJobs

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Job Description

full-time
Our client, a dedicated organization focused on community well-being, is seeking a compassionate and skilled Remote Case Manager to provide essential support services. This is a fully remote position, allowing you to make a profound difference in the lives of individuals and families from anywhere. You will be responsible for assessing client needs, developing individualized care plans, and connecting clients with appropriate community resources and services. Your role will involve regular communication with clients via phone, video conferencing, and email to provide ongoing support, monitor progress, and advocate for their needs. You will maintain detailed case files, ensuring confidentiality and accuracy in all documentation. The ideal candidate will possess a strong understanding of social work principles, relevant community resources, and case management best practices. Excellent interpersonal, communication, and active listening skills are crucial. You must be empathetic, patient, and highly organized, with the ability to manage a caseload effectively and work independently. Familiarity with client management software and telehealth platforms is beneficial. This is a rewarding opportunity to contribute to social impact and support vulnerable populations, all within a flexible remote work setting.
Responsibilities:
  • Assess client needs and develop personalized service plans.
  • Connect clients with community resources, healthcare providers, and support services.
  • Provide ongoing support, guidance, and advocacy to clients.
  • Maintain accurate and confidential client records and documentation.
  • Monitor client progress and adjust service plans as needed.
  • Collaborate with other service providers and agencies.
  • Ensure compliance with organizational policies and relevant regulations.
  • Respond to client inquiries and concerns in a timely and professional manner.
Qualifications:
  • Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
  • Minimum of 3 years of experience in case management or social services.
  • Strong knowledge of community resources and support systems.
  • Excellent assessment, planning, and problem-solving skills.
  • Proficiency in case management software and virtual communication tools.
  • Exceptional interpersonal, communication, and empathy skills.
  • Ability to work independently and manage a caseload effectively in a remote environment.
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Remote Case Manager - Social Support Services

20200 Naivasha, Rift Valley KES480000 Annually WhatJobs

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full-time
Our client is looking for a compassionate and skilled Case Manager to join their Community & Social Care team on a fully remote basis. This role is dedicated to providing comprehensive support and advocacy for individuals and families facing various social challenges. You will be responsible for assessing client needs, developing personalized care plans, and connecting them with appropriate community resources and services. The ideal candidate will have a strong understanding of social work principles, case management best practices, and available support systems within the community. Responsibilities include maintaining accurate client records, coordinating services with external agencies, monitoring client progress, and providing ongoing emotional support and guidance. Excellent interpersonal, communication, and active listening skills are essential for building rapport and trust with clients, particularly in a remote interaction setting. You will need to be adept at navigating complex situations and advocating effectively for client well-being. A Bachelor's degree in Social Work, Psychology, Sociology, or a related field is required, along with a minimum of 3 years of experience in case management, social services, or a related field. Experience working with specific vulnerable populations is a plus. This fully remote position offers the flexibility to work from home while making a tangible difference in the lives of individuals and communities. We are seeking a dedicated professional committed to empowering clients and promoting social welfare.
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Community Support Manager

20101 Nyeri Town KES75000 Annually WhatJobs

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full-time
Our client is seeking a dedicated and empathetic Community Support Manager to lead our remote-first support initiatives. This pivotal role involves developing and implementing strategies to enhance the well-being and social integration of community members. You will be responsible for overseeing a team of community support workers, providing them with guidance, training, and supervision to ensure the highest quality of care. Key responsibilities include managing case loads, coordinating with external agencies for specialized support, and developing personalized care plans for individuals with diverse needs. You will also be instrumental in fostering a positive and inclusive community environment through virtual engagement activities and resource dissemination. The ideal candidate will possess strong communication, problem-solving, and interpersonal skills, with a proven ability to manage teams effectively in a remote setting. Experience in social work, community development, or a related field is essential. A deep understanding of community needs and available resources is also required. This is an exciting opportunity to make a significant impact on the lives of individuals and communities, from the comfort of your home office. We are looking for someone with a passion for service and a commitment to continuous improvement in care delivery. The ability to work independently, manage time efficiently, and maintain clear communication channels with colleagues and clients is paramount. Your role will be crucial in building a supportive network and ensuring that all community members feel valued and connected.
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