442 Repair Services jobs in Kenya
Remote Field Service Technician - Technical Support
30501 Kitale, Rift Valley
KES90000 Annually
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Job Title: Remote Field Service Technician
About the Role: Our client is looking for a dedicated and skilled Remote Field Service Technician to provide on-site support for their cutting-edge equipment. While the role involves field service, the coordination, dispatch, and initial diagnostics will be handled remotely. This is a fantastic opportunity for an individual who is comfortable working independently in the field and possesses strong technical troubleshooting abilities. You will be responsible for installing, maintaining, and repairing complex machinery at customer locations. Our client values proactive problem-solving and excellent customer interaction. This role requires travel to customer sites within the specified region, but all administrative and planning aspects are managed remotely.
Responsibilities:
Qualifications:
About the Role: Our client is looking for a dedicated and skilled Remote Field Service Technician to provide on-site support for their cutting-edge equipment. While the role involves field service, the coordination, dispatch, and initial diagnostics will be handled remotely. This is a fantastic opportunity for an individual who is comfortable working independently in the field and possesses strong technical troubleshooting abilities. You will be responsible for installing, maintaining, and repairing complex machinery at customer locations. Our client values proactive problem-solving and excellent customer interaction. This role requires travel to customer sites within the specified region, but all administrative and planning aspects are managed remotely.
Responsibilities:
- Perform installations, maintenance, and repairs on specialized equipment at customer sites.
- Conduct on-site diagnostic testing to identify hardware and software issues.
- Execute troubleshooting procedures based on remote guidance and technical documentation.
- Ensure all service activities are accurately documented in the company's CRM system.
- Communicate effectively with customers to explain technical issues and resolutions.
- Adhere to all safety protocols and company guidelines while on-site.
- Manage and maintain inventory of spare parts and tools.
- Provide feedback to the engineering team on product performance and potential improvements.
- Respond promptly to service requests and emergencies.
- Achieve customer satisfaction by resolving technical issues efficiently.
- Collaborate with remote support teams to resolve complex problems.
- Conduct routine inspections and preventative maintenance.
- Ensure tools and equipment are in good working order.
- Stay updated with product knowledge and technical advancements.
- Manage travel logistics and expense reporting.
Qualifications:
- High School Diploma or equivalent; technical certifications preferred.
- Minimum of 3 years of experience in field service, technical support, or a related role.
- Proven ability to diagnose and repair electromechanical systems.
- Familiarity with reading technical manuals, blueprints, and schematics.
- Excellent troubleshooting and problem-solving skills.
- Strong customer service and communication abilities.
- Ability to work independently with minimal supervision and manage time effectively.
- Comfortable traveling to customer locations regularly.
- Proficiency in using diagnostic tools and software.
- Basic understanding of networking concepts is a plus.
- Ability to lift and carry heavy equipment as required.
- Must possess a valid driver's license and a clean driving record.
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0
Remote Field Service Technician (Technical Support)
00100 Abothuguchi West
KES70000 month
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Our client is seeking a skilled and adaptable Remote Field Service Technician to join their innovative technical team. While the role is primarily remote, it involves occasional on-site support for specialized installations and maintenance, often coordinated virtually. You will be responsible for providing remote technical assistance, troubleshooting complex equipment issues, and guiding clients through installation and maintenance procedures via video calls and remote desktop access. This position demands a deep understanding of electro-mechanical systems, diagnostic tools, and network connectivity. Key responsibilities include diagnosing hardware and software failures, repairing equipment, and performing routine maintenance checks, all primarily managed remotely. You will document all service and repair actions, maintain records of service calls, and update customer information in the database. The ideal candidate possesses strong problem-solving skills, excellent communication abilities, and a customer-centric approach. Proficiency in remote diagnostic tools, network protocols, and relevant software applications is essential. You must be capable of working independently, managing your time effectively, and demonstrating a high level of technical aptitude. A willingness to travel occasionally for on-site support when necessary is required, though the core of the work is performed remotely. This role offers the chance to apply your technical expertise in a flexible, remote-friendly environment, contributing to the seamless operation of critical systems for our diverse clientele. Join a team that values innovation and provides opportunities for continuous learning and professional development in a rapidly evolving technological landscape.
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1
Field Service Technician
20100 Mwembe
KES2500000 Annually
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Our client is looking for a skilled and reliable Field Service Technician to join their remote support team, specializing in the installation, maintenance, and repair of specialized industrial equipment. While this is a remote role in terms of team collaboration and management, the nature of the work requires travel to client sites within specific regions as needed. You will be the primary point of contact for on-site technical support, ensuring that our clients' equipment operates at peak performance. Key responsibilities include diagnosing and troubleshooting mechanical, electrical, and software issues with equipment, performing routine preventive maintenance, installing and commissioning new machinery, and providing technical training to client personnel. You will also be responsible for managing service inventory, documenting all service activities accurately, and communicating effectively with the central support team regarding technical issues and resolutions. The ideal candidate will possess strong technical aptitude, hands-on experience with diagnostic tools and equipment, and a thorough understanding of electro-mechanical systems. Excellent problem-solving skills, customer service orientation, and the ability to work independently with minimal supervision are crucial. A diploma or certification in a relevant technical field (e.g., Electrical, Mechanical, Electronics) and a minimum of 3 years of experience in field service or technical support is required. A valid driver's license and a willingness to travel frequently to client locations are essential. Join our client and provide critical on-site support, ensuring the operational success of our valued customers.
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2
Field Service Technician
60200 Meru , Eastern
KES60000 Annually
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Our client is seeking a skilled and dependable Field Service Technician to join their Installation & Maintenance team. This role involves providing on-site technical support, installation, and repair services for complex machinery and equipment within the **Meru** region. The ideal candidate will possess strong mechanical and electrical aptitude, excellent troubleshooting skills, and a commitment to delivering exceptional customer service. While this position requires travel to client sites, it offers a hybrid work structure with opportunities for remote administrative tasks and training. You will be responsible for diagnosing issues, performing necessary repairs, conducting routine maintenance, and ensuring the optimal performance of all serviced equipment.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Install, configure, and test new equipment at customer locations.
- Diagnose and resolve mechanical, electrical, and software issues with precision and efficiency.
- Perform routine preventive maintenance to ensure equipment longevity and minimize downtime.
- Conduct on-site repairs and replacements of faulty components.
- Provide technical support and guidance to customers on equipment operation and maintenance.
- Maintain accurate service records, including detailed descriptions of work performed, parts used, and time spent.
- Adhere to all safety protocols and company procedures while on customer sites.
- Manage and maintain a stock of spare parts and tools in your service vehicle.
- Communicate effectively with the support team and customers regarding service status and resolutions.
- Participate in ongoing training to stay updated on new products and technologies.
- Assist with remote diagnostics and troubleshooting when required.
- Generate service reports and documentation as per company standards.
Qualifications:
- Technical degree or certification in a relevant field (e.g., Electrical Engineering Technology, Mechanical Engineering Technology, Industrial Maintenance).
- A minimum of 3 years of experience in field service, installation, or maintenance of industrial equipment.
- Strong understanding of mechanical and electrical systems.
- Proficiency in diagnostic tools and equipment.
- Excellent problem-solving and troubleshooting skills.
- Good communication and customer service skills.
- Ability to work independently and manage time effectively.
- Valid driver's license and a clean driving record.
- Willingness to travel within the assigned territory.
- Familiarity with remote diagnostic tools is a plus.
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3
Field Service Technician
20100 Nyeri Town
KES80000 month
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Our client is seeking a skilled and dedicated Field Service Technician to join their operations based in **Nyeri, Nyeri, KE**. This role involves providing on-site technical support and maintenance for a range of industrial and commercial equipment. The successful candidate will be responsible for diagnosing, troubleshooting, and repairing complex machinery and systems, ensuring minimal downtime for our customers. You will perform routine maintenance, installations, and upgrades according to established procedures and safety protocols. This position requires excellent problem-solving skills and the ability to work independently in diverse customer environments. Responsibilities include conducting preventative maintenance checks, identifying potential issues before they escalate, and documenting all service activities accurately. You will also be expected to manage spare parts inventory and report any recurring technical problems to the engineering department. A Diploma or Certificate in Mechanical Engineering, Electrical Engineering, or a related technical field is required, along with at least 3 years of hands-on experience in field service. Strong understanding of diagnostic tools and equipment is essential. The ability to read and interpret technical manuals and schematics is a must. This role requires frequent travel within the **Nyeri** region and surrounding areas, necessitating a valid driver's license. Communication skills are paramount, as you will be interacting directly with clients, explaining technical issues, and providing solutions. Our client offers a competitive salary, comprehensive benefits package, and opportunities for professional development. If you are a proactive and technically adept individual looking for a challenging yet rewarding career in installation and maintenance, we encourage you to apply.
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4
Field Service Technician
40100 Kisumu
KES3000 Daily
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Our client is looking for a skilled Field Service Technician to join their team, serving the **Kisumu, Kisumu, KE** region. This role requires a hands-on approach to installations, maintenance, and repairs of specialized equipment. The technician will be responsible for ensuring the optimal performance and longevity of client systems, often working independently on-site. A portion of the role will involve remote diagnostics and reporting, while the majority of the work will be conducted at customer locations or within designated company facilities.
Responsibilities:
Qualifications:
Responsibilities:
- Perform installation, configuration, and testing of mechanical and electronic systems.
- Diagnose and troubleshoot equipment malfunctions using specialized tools and diagnostic software.
- Conduct routine preventive maintenance to ensure system reliability.
- Repair or replace faulty components and parts.
- Provide on-site technical support and assistance to customers.
- Document all service activities, repairs, and parts usage accurately.
- Communicate effectively with customers regarding service issues and solutions.
- Adhere to safety protocols and company procedures during all operations.
- Manage inventory of spare parts and tools.
- Collaborate with the technical support team for complex issues.
Qualifications:
- Diploma or Certification in a relevant technical field (e.g., Electrical Engineering, Mechanical Engineering, Electronics).
- Minimum of 3 years of experience in field service or technical support.
- Proficiency in diagnosing and repairing complex machinery.
- Strong understanding of electrical, mechanical, and hydraulic systems.
- Excellent problem-solving skills and attention to detail.
- Good customer service and interpersonal skills.
- Ability to work independently and manage time effectively.
- Familiarity with diagnostic software and tools.
- Valid driver's license and a clean driving record.
- Willingness to travel within the service region as needed and participate in a hybrid work model, balancing remote administrative tasks with on-site duties.
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5
Field Service Technician
20200 Kapsuser
KES180000 Annually
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Our client is seeking a skilled Field Service Technician to join their technical support team. This role involves a hybrid work arrangement, with a blend of remote responsibilities and occasional on-site client visits. You will be responsible for providing on-site and remote technical support for a range of industrial equipment and machinery. This includes diagnosing and resolving mechanical, electrical, and software issues, performing routine maintenance, and conducting installations and upgrades. Key duties involve troubleshooting complex technical problems, utilizing diagnostic tools and software, and maintaining detailed service records. You will also be responsible for managing spare parts inventory and ensuring timely service delivery to clients. The ideal candidate will possess a strong technical aptitude, hands-on experience with machinery maintenance and repair, and a solid understanding of electrical systems and controls. Proficiency with diagnostic equipment and the ability to interpret technical manuals and schematics are essential. Excellent customer service and communication skills are required to effectively interact with clients and provide clear technical explanations. A proactive approach to problem-solving and the ability to work independently and manage time effectively are crucial. This position offers the flexibility of a hybrid work model, combining remote preparation and follow-up with essential on-site client engagement to ensure optimal equipment performance.
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6
Field Service Technician
01000 Makongeni
KES3500 Daily
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Our client, a manufacturer of industrial machinery, is seeking a skilled Field Service Technician to join their team in Thika, Kiambu, KE . This position involves providing on-site installation, maintenance, and repair services for a variety of advanced equipment. You will be the primary point of contact for customer support, ensuring that all services are performed to the highest standards of quality and safety. Responsibilities include installing new equipment according to specifications, performing routine preventive maintenance to ensure optimal performance, diagnosing and repairing mechanical, electrical, and hydraulic issues, troubleshooting complex problems, and providing technical assistance and training to customers. The ideal candidate will have a technical diploma or degree in Mechanical Engineering, Electrical Engineering, or a related field, or equivalent practical experience. Proven experience as a field service technician or in a similar technical role is required. Strong mechanical aptitude and diagnostic skills, with the ability to interpret technical manuals and schematics, are essential. Familiarity with hand tools, power tools, and testing equipment is necessary. Excellent customer service skills, effective communication, and the ability to work independently and manage time effectively are critical. A valid driver's license and willingness to travel regularly within the region are mandatory for this role. Join our client's team and be a key player in ensuring customer satisfaction and equipment reliability.
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7
Field Service Technician
30200 Kitale, Rift Valley
KES75000 month
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Job Description
Our client is seeking a dedicated Field Service Technician to join their team. This role requires a blend of on-site support and remote collaboration. You will be responsible for the installation, maintenance, and repair of specialized equipment at various customer locations. The ideal candidate will possess strong technical aptitude, excellent troubleshooting skills, and a commitment to providing exceptional customer service. This hybrid role means you'll have the flexibility to work from home on certain days while ensuring critical on-site operations are covered. Responsibilities include:
- Performing installations, diagnostics, and repairs on mechanical and electrical systems.
- Conducting preventative maintenance to ensure optimal equipment performance.
- Responding to service calls and resolving technical issues efficiently.
- Providing technical support and guidance to customers.
- Documenting all service activities and maintaining accurate records.
- Collaborating with the engineering team to provide feedback on product performance.
- Managing parts inventory and ensuring the availability of necessary tools.
- Adhering to safety protocols and company standards at all times.
- Technical diploma or equivalent experience in a relevant field.
- Proven experience as a field service technician or similar role.
- Strong knowledge of mechanical, electrical, and electronic systems.
- Proficiency in using diagnostic tools and testing equipment.
- Excellent problem-solving and troubleshooting skills.
- Strong customer service and communication abilities.
- Ability to work independently and manage time effectively.
- Willingness to travel to customer sites as needed.
- Familiarity with remote diagnostic tools is a plus.
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8
Field Service Technician
00200 Njiru Village
KES55000 month
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Our client is looking for a skilled and dependable Field Service Technician to join their installation and maintenance team. This role requires a hands-on approach, with a significant portion of your time spent at client sites performing installations, repairs, and routine maintenance on specialized equipment. While based in or near **Ongata Rongai, Kajiado**, you will be expected to travel to various customer locations within the region. The ideal candidate will have a strong understanding of mechanical and electrical systems, with the ability to diagnose and resolve technical issues efficiently. Responsibilities include installing new equipment, performing preventive maintenance, troubleshooting equipment malfunctions, and conducting system upgrades. You will also be responsible for maintaining detailed service records, managing spare parts inventory, and providing technical support to clients. Excellent customer service skills are essential, as you will be the primary point of contact for clients during service calls. A valid driver's license and a clean driving record are mandatory. The ability to interpret technical manuals, schematics, and blueprints is crucial. This role offers a combination of field work and occasional office-based tasks, allowing for a dynamic work experience. You will work closely with the technical support team to resolve complex issues and contribute to the continuous improvement of our client's products and services. Safety is paramount, and you will be expected to adhere to all safety protocols and regulations while on the job. This is a fantastic opportunity to utilize your technical expertise in a challenging and rewarding field service role.
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