210 Product Knowledge jobs in Kenya
Retail Sales Associate
00100 Makongeni
KES60000 month
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a dynamic and results-oriented Retail Sales Associate for their **Thika, Kiambu, KE** location. This role involves actively engaging with customers to understand their needs and recommend suitable products, driving sales, and ensuring a superior customer experience. You will be responsible for maintaining product knowledge, demonstrating products, and assisting customers throughout their purchase journey. Key duties include processing sales transactions efficiently, handling customer inquiries and complaints with professionalism, and contributing to the achievement of sales targets. The ideal candidate will have a passion for retail, excellent interpersonal skills, and a proven ability to build rapport with customers. A background in sales or customer service is highly advantageous. You will also be involved in visual merchandising, ensuring the store is appealing and products are displayed effectively. Stock management, including receiving, processing, and organizing inventory, will be a part of your responsibilities. This position offers a hybrid work model, combining in-store presence with remote administrative or training opportunities, providing a balanced work environment. We are looking for individuals who are proactive, can work independently, and thrive in a team setting. Your ability to multitask and manage time effectively in a busy retail setting is crucial. You'll have the opportunity to develop your sales skills, learn about merchandising, and gain experience in customer relationship management. Our client is committed to fostering a supportive work environment where employees can grow their careers. Success in this role is measured by sales performance, customer satisfaction, and contribution to team goals. Come and be a part of a vibrant retail team, where your efforts directly impact the business's success and customer engagement. You will be the face of our brand, representing our commitment to quality and customer satisfaction at every interaction. This is an exciting opportunity to excel in a customer-facing role within the retail industry.
Responsibilities:
Qualifications:
Responsibilities:
- Engage customers to understand their needs and provide product recommendations.
- Drive sales and achieve personal and store sales targets.
- Deliver exceptional customer service, ensuring customer satisfaction.
- Process sales transactions accurately and efficiently.
- Handle customer inquiries and resolve issues professionally.
- Maintain up-to-date knowledge of products and promotions.
- Assist with visual merchandising and store presentation.
- Manage inventory, including stock receiving and organization.
- Collaborate with team members to achieve store goals.
- Contribute to a positive and productive work environment.
Qualifications:
- High school diploma or equivalent.
- Proven experience in retail sales or customer service.
- Excellent communication and interpersonal skills.
- Strong sales aptitude and ability to persuade.
- Customer-focused approach.
- Ability to work in a team and independently.
- Proficiency in POS systems and basic computer skills.
- Good understanding of sales principles and customer service techniques.
- Ability to multitask and manage time effectively.
- Flexibility to work various shifts, including weekends and holidays.
This advertiser has chosen not to accept applicants from your region.
0
Retail Sales Associate
50300 Kakamega, Western
KES45000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking an energetic and customer-focused Retail Sales Associate to join their dynamic team. This role is based in-store, providing direct customer interaction and sales support. You will be responsible for engaging with customers, understanding their needs, and recommending appropriate products from our client's diverse range. Key duties include operating the point-of-sale (POS) system, processing transactions accurately, managing inventory, and maintaining the visual merchandising standards of the store. You will also be involved in restocking shelves, organizing displays, and ensuring the store is clean and inviting for shoppers. Building strong customer relationships, providing product knowledge, and assisting with customer inquiries are paramount to success in this position. The ideal candidate will have excellent communication and interpersonal skills, a friendly and approachable personality, and a passion for retail. Previous experience in a retail environment is preferred, but not essential as comprehensive training will be provided. You should be reliable, punctual, and possess a strong work ethic. This is a fantastic opportunity to grow within the retail sector, gain valuable sales experience, and contribute to a positive shopping experience for every customer. Join a team that values teamwork, customer satisfaction, and a commitment to excellence.
Responsibilities:
Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Provide product information and recommendations to customers.
- Process sales transactions accurately using the POS system.
- Maintain knowledge of current promotions and policies.
- Assist with inventory management, including receiving and stocking merchandise.
- Ensure the store is clean, organized, and visually appealing.
- Handle customer inquiries and resolve complaints effectively.
- Achieve personal and store sales goals.
- Contribute to a positive team environment.
- High school diploma or equivalent.
- Previous retail or customer service experience is a plus.
- Strong communication and interpersonal skills.
- Friendly and enthusiastic personality.
- Basic math and computer skills.
- Ability to stand for extended periods and lift moderate weight.
- Flexibility to work various shifts, including evenings and weekends.
This advertiser has chosen not to accept applicants from your region.
1
Retail Sales Associate
40100 Kisumu
KES28000 month
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is a well-established fashion retailer seeking an energetic and customer-focused Retail Sales Associate for their store in Kisumu, Kisumu, KE . This role offers a dynamic work environment where you will be instrumental in providing exceptional customer service, driving sales, and maintaining visual merchandising standards. This position is ideal for individuals who thrive in a fast-paced retail setting and have a passion for fashion and customer engagement. You will be expected to work some days remotely, managing inventory reports and online customer inquiries, while also spending time in-store engaging with customers.
Key Responsibilities:
Qualifications:
This hybrid role requires a commitment to both in-store customer interaction and remote administrative tasks, offering a balanced approach to retail operations in Kisumu, Kisumu, KE .
Key Responsibilities:
- Greet and assist customers on the sales floor, providing product information and personalized recommendations.
- Drive sales by understanding customer needs and suggesting appropriate products.
- Process customer transactions accurately using the point-of-sale (POS) system.
- Maintain a high level of product knowledge, including features, benefits, and current trends.
- Assist with inventory management, including receiving, stocking, and organizing merchandise.
- Ensure the store is clean, tidy, and visually appealing according to company standards.
- Handle customer inquiries and resolve complaints professionally and efficiently, both in-person and remotely.
- Achieve individual and team sales targets.
- Collaborate with the store manager and team members to create a positive shopping experience.
- Manage online order fulfillment and respond to customer queries via email or messaging platforms on designated remote days.
Qualifications:
- Previous experience in retail sales or customer service is preferred but not required.
- Excellent interpersonal and communication skills.
- A friendly, outgoing, and approachable personality.
- Strong sales and persuasion abilities.
- Ability to work collaboratively as part of a team.
- Basic computer skills for managing inventory and customer communications.
- Flexibility to work varying shifts, including weekends and holidays, with a hybrid work arrangement.
- Passion for fashion and staying updated on current trends.
- High school diploma or equivalent.
This hybrid role requires a commitment to both in-store customer interaction and remote administrative tasks, offering a balanced approach to retail operations in Kisumu, Kisumu, KE .
This advertiser has chosen not to accept applicants from your region.
2
Retail Sales Associate
50100 Kakamega, Western
KES35000 month
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client, a vibrant and growing retail brand, is looking for enthusiastic and customer-focused Retail Sales Associates to join their team. This role is based in our Kakamega store and requires your presence on-site. As a Retail Sales Associate, you will be the face of our brand, responsible for providing exceptional customer service, driving sales, and maintaining the store's appearance. Your primary duties will include assisting customers with product selection, answering inquiries, processing transactions accurately at the point of sale, and maintaining inventory. You will also be involved in visual merchandising, ensuring the store is appealing and well-organized. The ideal candidate will have excellent communication and interpersonal skills, a positive attitude, and a passion for retail. Previous experience in sales or customer service is a plus, but not essential, as comprehensive training will be provided. You should be a team player, reliable, and eager to contribute to a successful sales environment. Flexibility in working hours, including weekends and holidays, is required.
Key Responsibilities:
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Understand customer needs and recommend appropriate products.
- Achieve personal and store sales targets.
- Process customer transactions accurately using the POS system.
- Maintain knowledge of current promotions, policies, and product information.
- Assist with inventory management, including receiving, stocking, and merchandising.
- Ensure the store is clean, organized, and visually appealing.
- Handle customer inquiries and resolve complaints effectively.
- Collaborate with team members to achieve store goals.
- Adhere to all company policies and procedures.
- High school diploma or equivalent.
- Previous experience in retail sales or customer service is advantageous.
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to work effectively in a team.
- Basic math skills for handling transactions.
- Reliability and punctuality.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- A passion for fashion and retail is a plus.
This advertiser has chosen not to accept applicants from your region.
3
Retail Sales Associate
80101 Nairobi, Nairobi
KES55000 month
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client , a prominent fashion retailer, is looking for an enthusiastic and customer-focused Retail Sales Associate to join their team in **Malindi, Kilifi, KE**. This role offers a hybrid work arrangement, blending in-store customer engagement with remote administrative tasks. You will be the face of our brand, providing exceptional service and driving sales by understanding customer needs and recommending suitable products.
Your core responsibilities will include greeting customers, assessing their needs, and providing personalized product recommendations. You'll maintain the visual merchandising standards of the store, ensuring a welcoming and attractive shopping environment. Processing transactions accurately and efficiently using the point-of-sale system is crucial. You will also be responsible for managing inventory, including receiving new stock, organizing the stockroom, and conducting regular stocktakes. A portion of your responsibilities may involve remote administrative tasks, such as updating inventory online, responding to customer inquiries via email, and assisting with social media engagement, thereby creating a dynamic hybrid work experience.
The ideal candidate possesses excellent communication and interpersonal skills, with a genuine passion for fashion and customer service. Previous retail or customer-facing experience is highly desirable. You should be comfortable working in a team environment, possess a positive attitude, and demonstrate reliability and punctuality. The ability to adapt to a hybrid schedule, balancing in-store duties with remote responsibilities, is essential. Basic computer literacy is required for the remote administrative components of the role. You should be motivated to achieve sales targets and contribute to the overall success of the store.
This is an excellent opportunity to develop your career in retail management. We offer competitive compensation, employee discounts, and opportunities for advancement within the company. Join a vibrant team that values creativity, collaboration, and customer satisfaction. Our client is committed to creating a supportive and engaging work environment where your contributions are recognized and rewarded. Come be a part of our exciting journey in the fashion industry.
Your core responsibilities will include greeting customers, assessing their needs, and providing personalized product recommendations. You'll maintain the visual merchandising standards of the store, ensuring a welcoming and attractive shopping environment. Processing transactions accurately and efficiently using the point-of-sale system is crucial. You will also be responsible for managing inventory, including receiving new stock, organizing the stockroom, and conducting regular stocktakes. A portion of your responsibilities may involve remote administrative tasks, such as updating inventory online, responding to customer inquiries via email, and assisting with social media engagement, thereby creating a dynamic hybrid work experience.
The ideal candidate possesses excellent communication and interpersonal skills, with a genuine passion for fashion and customer service. Previous retail or customer-facing experience is highly desirable. You should be comfortable working in a team environment, possess a positive attitude, and demonstrate reliability and punctuality. The ability to adapt to a hybrid schedule, balancing in-store duties with remote responsibilities, is essential. Basic computer literacy is required for the remote administrative components of the role. You should be motivated to achieve sales targets and contribute to the overall success of the store.
This is an excellent opportunity to develop your career in retail management. We offer competitive compensation, employee discounts, and opportunities for advancement within the company. Join a vibrant team that values creativity, collaboration, and customer satisfaction. Our client is committed to creating a supportive and engaging work environment where your contributions are recognized and rewarded. Come be a part of our exciting journey in the fashion industry.
This advertiser has chosen not to accept applicants from your region.
4
Retail Sales Associate
00200 Mumbuni
KES45000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a popular fashion and lifestyle brand, is seeking a dedicated and enthusiastic Remote Retail Sales Associate to connect with customers and drive sales through online channels. This role is designed for individuals who excel in customer engagement and are passionate about fashion and retail, working entirely from a remote location. You will be the virtual face of our brand, providing exceptional customer service and assisting clients with their purchasing decisions.
Key responsibilities include engaging with customers via chat, email, and video calls to understand their needs and provide personalized recommendations. You will assist customers with product inquiries, order placement, and navigating the online store. Resolving customer issues and complaints promptly and efficiently to ensure satisfaction is a core duty. You will also be responsible for processing online orders, managing returns, and providing product knowledge support to clients. Building strong customer relationships and fostering brand loyalty through positive interactions will be crucial. You may also be involved in gathering customer feedback to help improve the online shopping experience. Upselling and cross-selling opportunities will be identified and pursued to maximize sales revenue. Maintaining a high level of product knowledge and staying updated on current promotions and new arrivals is essential.
The ideal candidate will have a strong passion for retail and customer service, with at least 1 year of experience in a customer-facing role, preferably in retail or online sales. Excellent communication and interpersonal skills are paramount, with the ability to articulate product information clearly and empathetically. Strong persuasive and negotiation skills are beneficial for driving sales. Proficiency in using online communication tools and e-commerce platforms is required. The ability to work independently, manage time effectively, and stay motivated in a remote environment is essential. A positive attitude, patience, and a genuine desire to help customers are highly valued. While this is a remote role, occasional virtual training sessions or team meetings may be required.
Key responsibilities include engaging with customers via chat, email, and video calls to understand their needs and provide personalized recommendations. You will assist customers with product inquiries, order placement, and navigating the online store. Resolving customer issues and complaints promptly and efficiently to ensure satisfaction is a core duty. You will also be responsible for processing online orders, managing returns, and providing product knowledge support to clients. Building strong customer relationships and fostering brand loyalty through positive interactions will be crucial. You may also be involved in gathering customer feedback to help improve the online shopping experience. Upselling and cross-selling opportunities will be identified and pursued to maximize sales revenue. Maintaining a high level of product knowledge and staying updated on current promotions and new arrivals is essential.
The ideal candidate will have a strong passion for retail and customer service, with at least 1 year of experience in a customer-facing role, preferably in retail or online sales. Excellent communication and interpersonal skills are paramount, with the ability to articulate product information clearly and empathetically. Strong persuasive and negotiation skills are beneficial for driving sales. Proficiency in using online communication tools and e-commerce platforms is required. The ability to work independently, manage time effectively, and stay motivated in a remote environment is essential. A positive attitude, patience, and a genuine desire to help customers are highly valued. While this is a remote role, occasional virtual training sessions or team meetings may be required.
This advertiser has chosen not to accept applicants from your region.
5
Retail Sales Associate
20302 Naivasha, Rift Valley
KES30000 month
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a leading fashion retailer, is looking for a vibrant and customer-focused Retail Sales Associate to join their team in **Naivasha, Nakuru, KE**. This role offers a hybrid work arrangement, combining in-store customer engagement with remote administrative tasks. You will be the face of our brand, providing exceptional customer service, assisting clients with their purchases, and maintaining a visually appealing store environment. The ideal candidate is passionate about fashion, possesses excellent communication skills, and thrives in a team-oriented atmosphere. You will be responsible for achieving sales targets, managing inventory, and ensuring the store operates smoothly.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Provide product knowledge and styling advice to customers.
- Process sales transactions accurately using the POS system.
- Maintain visual merchandising standards and ensure the store is clean and organized.
- Manage stock levels, receive new inventory, and assist with stocktakes.
- Build rapport with customers to encourage repeat business.
- Handle customer inquiries and resolve complaints effectively.
- Participate in team meetings and training sessions.
- Complete assigned remote administrative tasks promptly.
Qualifications:
- Previous retail or customer service experience is preferred but not required.
- Strong interpersonal and communication skills.
- A genuine interest in fashion and retail trends.
- Ability to work flexible hours, including weekends and holidays.
- Positive attitude and a team player mentality.
- Basic computer literacy for remote tasks.
- Enthusiasm for learning about products and sales techniques.
This advertiser has chosen not to accept applicants from your region.
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6
Retail Sales Associate
20201 Embu, Eastern
KES35000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a dynamic retail establishment in **Embu**, is seeking an enthusiastic and customer-focused Retail Sales Associate to join their vibrant team. This role offers a unique opportunity to engage with customers, drive sales, and contribute to a positive shopping experience. As a Sales Associate, your primary responsibilities will include greeting customers, understanding their needs, and recommending suitable products. You will maintain product knowledge to assist customers with inquiries and provide detailed information about features and benefits. Stocking shelves, organizing merchandise, and ensuring the sales floor is clean and presentable will also be key duties. You will process transactions accurately using the point-of-sale (POS) system, handle cash and card payments, and manage customer returns or exchanges efficiently. Additionally, you will be involved in visual merchandising to create attractive product displays and participate in inventory management tasks, including stock takes and monitoring inventory levels. Building strong customer relationships and fostering brand loyalty through exceptional service is paramount. The ideal candidate will possess excellent communication and interpersonal skills, with a genuine passion for customer service. Previous experience in a retail or customer-facing role is advantageous but not essential, as comprehensive training will be provided. A positive attitude, reliability, and a team-player mentality are highly valued. This position operates on a hybrid model, allowing for a blend of in-store presence and flexibility. Join us in **Embu** and embark on a rewarding career path within the retail sector.
This advertiser has chosen not to accept applicants from your region.
7
Retail Sales Associate
60100 Embu, Eastern
KES1500 Daily
WhatJobs
Posted 6 days ago
Job Viewed
Job Description
Our client is looking for an enthusiastic and customer-focused Retail Sales Associate to join their dynamic team in **Embu, Embu, KE**. This role is essential for providing exceptional customer service, driving sales, and maintaining an appealing store environment. The sales associate will be responsible for greeting customers, assisting them with product selection, answering inquiries, and processing transactions accurately at the point of sale. You will also be involved in merchandising, ensuring products are displayed attractively and inventory levels are maintained. Key tasks include engaging customers to understand their needs, offering product recommendations, managing stock replenishment on the sales floor, and contributing to a positive shopping experience. The ideal candidate will have excellent interpersonal and communication skills, a friendly demeanor, and a passion for customer service. Previous retail experience is an advantage, but a strong willingness to learn and contribute is paramount. This position requires an individual who is energetic, reliable, and can work effectively during store operating hours, including weekends and holidays. You will be a key representative of the brand, embodying its values and contributing to its success. We are seeking a team player who is motivated by sales targets and committed to customer satisfaction.
Responsibilities:
Responsibilities:
- Greet and assist customers on the sales floor.
- Provide product information and recommendations.
- Process sales transactions accurately using the point-of-sale system.
- Maintain visual merchandising standards and product displays.
- Manage inventory, including receiving, stocking, and tracking.
- Handle customer inquiries and resolve complaints effectively.
- Contribute to achieving sales targets.
- Keep the store clean and organized.
- Promote store loyalty programs and special offers.
- High school diploma or equivalent.
- Previous experience in retail sales or customer service is preferred.
- Excellent communication and interpersonal skills.
- Friendly and approachable personality.
- Strong customer service orientation.
- Basic math skills for handling transactions.
- Ability to work flexible hours, including weekends and holidays.
- Team player with a positive attitude.
This advertiser has chosen not to accept applicants from your region.
8
Remote Retail Sales Associate
20100 Kapsuser
KES50000 month + com
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking an enthusiastic and customer-focused Remote Retail Sales Associate to join their thriving sales team. This is a fully remote position, offering the flexibility to connect with customers and drive sales from anywhere. The role involves engaging with potential customers, understanding their needs, and guiding them through the product selection process to close sales. You will be a brand ambassador, representing our client with professionalism and providing exceptional customer service. Responsibilities include responding to customer inquiries via phone, email, and chat, presenting product information effectively, processing orders accurately, and managing customer accounts. The ideal candidate will possess strong sales acumen, excellent communication and persuasion skills, and a genuine passion for helping customers. You should be adept at using CRM software and online sales platforms. A proactive approach to identifying sales opportunities and exceeding targets is essential. You will be part of a supportive remote team, receiving ongoing training and development to enhance your sales techniques and product knowledge. This is a performance-driven role with the potential for significant earnings through commissions. If you are a motivated self-starter with a knack for sales and a desire to excel in a remote retail environment, we encourage you to apply.
Responsibilities:
Responsibilities:
- Engage with potential customers through various remote channels (phone, email, chat).
- Understand customer needs and recommend suitable products or services.
- Process sales orders accurately and efficiently.
- Provide excellent customer service throughout the sales cycle.
- Achieve and exceed individual and team sales targets.
- Maintain up-to-date knowledge of products, services, and promotions.
- Respond to customer inquiries and resolve issues promptly.
- Utilize CRM software to manage customer interactions and sales pipelines.
- Collaborate with team members to share best practices and insights.
- Proven experience in sales, customer service, or a related retail role.
- Excellent communication, interpersonal, and negotiation skills.
- Strong ability to persuade and close sales.
- Customer-centric approach with a passion for service.
- Proficiency in using computers, CRM software, and online communication tools.
- Self-motivated, results-oriented, and able to work independently.
- High school diploma or equivalent; relevant sales certifications are a plus.
This advertiser has chosen not to accept applicants from your region.
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