396 Onsite Engineer jobs in Kenya
Field Service Engineer
20117 Naivasha, Rift Valley
KES75000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a dedicated and technically skilled Field Service Engineer to provide on-site installation, maintenance, and repair services for their specialized equipment in and around Naivasha, Nakuru, KE . This hands-on role requires a proactive individual who can diagnose and resolve technical issues efficiently, ensuring maximum uptime for client operations. You will be responsible for performing routine maintenance, troubleshooting complex mechanical and electrical problems, and conducting equipment upgrades and installations. The ideal candidate will have a strong understanding of mechanical and electrical systems, excellent diagnostic skills, and the ability to work independently in various field locations. Experience with diagnostic tools and a commitment to safety protocols are crucial. This position involves frequent travel to customer sites within the specified region. Strong customer service skills are essential, as you will be the primary technical point of contact for our clients, building trust and ensuring satisfaction with our services. Your expertise will directly impact our client's operational success and customer satisfaction.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Install, commission, and test new equipment at customer sites.
- Perform routine preventive maintenance and calibration of machinery.
- Diagnose and troubleshoot mechanical, electrical, and hydraulic issues.
- Repair and replace faulty components and systems.
- Provide technical support and training to customers on equipment operation and maintenance.
- Maintain detailed service reports, documenting all work performed and parts used.
- Manage spare parts inventory for service vehicles.
- Ensure adherence to all safety regulations and company procedures during field operations.
- Respond to customer service requests and emergency calls in a timely manner.
- Build and maintain strong relationships with customers through excellent service delivery.
- Participate in ongoing technical training to stay updated with product advancements.
Qualifications:
- Diploma or Degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Minimum of 3 years of experience in field service or technical support roles.
- Proven experience in diagnosing and repairing complex machinery.
- Strong understanding of mechanical, electrical, and hydraulic systems.
- Proficiency with diagnostic tools and testing equipment.
- Excellent problem-solving and troubleshooting skills.
- Ability to work independently and manage time effectively in the field.
- Strong customer service and communication skills.
- Willingness to travel frequently within the assigned region.
- Valid driver's license and a clean driving record.
This advertiser has chosen not to accept applicants from your region.
0
Remote Field Service Engineer
90100 Mumbuni
KES4000 Daily
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for a skilled and motivated Remote Field Service Engineer to provide essential support and maintenance for complex equipment. This is a unique, fully remote opportunity where you will leverage your expertise to diagnose and troubleshoot issues remotely, guide on-site technicians or clients through repair procedures, and ensure the optimal performance of our products. Responsibilities include providing remote technical assistance via phone, email, and video conferencing, developing and updating technical documentation and repair guides, analyzing equipment performance data to identify potential problems, and collaborating with engineering and product development teams to resolve recurring technical challenges. You will be expected to deliver exceptional customer service, ensuring timely and effective resolution of technical issues. The ability to clearly communicate complex technical information to non-technical individuals is crucial. This role demands strong problem-solving skills, a keen eye for detail, and a deep understanding of mechanical and electrical systems. Experience with diagnostic software and remote access tools is highly desirable. The ideal candidate is a self-starter, capable of managing their workload effectively in a remote environment and comfortable working with a distributed team. You will be instrumental in maintaining customer satisfaction and supporting the company's reputation for reliable equipment and excellent service. This position offers the flexibility to work from your home office, contributing your technical prowess to our client's national operations.
This advertiser has chosen not to accept applicants from your region.
1
Senior Field Service Engineer
00100 Abothuguchi West
KES130000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a global leader in industrial automation solutions, is seeking a highly skilled and experienced Senior Field Service Engineer to join their fully remote technical support team. This role is crucial for providing advanced technical expertise, troubleshooting, and repair services for complex industrial machinery and systems. The ideal candidate will possess extensive knowledge of electromechanical systems, PLC programming, and diagnostic tools. You will be responsible for performing installations, preventive maintenance, and emergency repairs at client sites across various industries. Strong analytical skills, the ability to work independently, and excellent customer-facing communication are essential. You will also be involved in training client personnel on equipment operation and maintenance, and contributing to the development of technical documentation and service procedures. This is a fantastic opportunity to leverage your technical expertise, travel extensively (when required by clients, although the role itself is managed remotely), and contribute to the reliability of critical industrial infrastructure.
Responsibilities:
Responsibilities:
- Provide on-site and remote technical support for complex industrial equipment and systems.
- Perform installation, commissioning, maintenance, and repair of machinery.
- Diagnose and troubleshoot mechanical, electrical, and software issues.
- Conduct preventive maintenance and service calls to ensure optimal equipment performance.
- Train client personnel on equipment operation, maintenance, and basic troubleshooting.
- Document all service activities, including findings, repairs, and recommendations.
- Collaborate with engineering and product development teams to resolve technical issues.
- Manage service inventory and ensure availability of necessary parts.
- Adhere to all safety protocols and company policies.
- Contribute to the improvement of service procedures and documentation.
- Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
- Minimum of 5 years of experience in field service, technical support, or maintenance of industrial machinery.
- Strong knowledge of electromechanical systems, PLCs, HMI, and industrial automation.
- Proficiency in reading technical drawings, schematics, and diagnostic software.
- Excellent problem-solving, analytical, and troubleshooting skills.
- Strong customer service and communication skills.
- Ability to work independently and manage time effectively in a remote setting.
- Willingness to travel to client sites as needed.
This advertiser has chosen not to accept applicants from your region.
2
Senior Field Service Engineer
00100 Abothuguchi West
KES150000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Field Service Engineer to join their dynamic team. This is a fully remote position, allowing you to leverage your expertise from anywhere. As a Senior Field Service Engineer, you will be responsible for the installation, maintenance, and repair of complex industrial machinery and systems. Your primary focus will be on ensuring optimal performance and minimizing downtime for our diverse client base across various sectors. You will conduct remote diagnostics, troubleshoot technical issues through video calls and detailed written instructions, and guide on-site technicians through intricate repair processes. This role requires a deep understanding of mechanical, electrical, and software components, along with excellent problem-solving abilities. You will also be involved in proactive maintenance planning, identifying potential issues before they arise, and recommending upgrades or modifications to improve efficiency and longevity of equipment. The ideal candidate will possess strong communication skills to effectively interact with clients and internal support teams, providing clear and concise technical guidance. A bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field is highly preferred, coupled with a minimum of 5 years of experience in field service engineering, preferably in a remote capacity. Proficiency in using remote access tools, diagnostic software, and documentation platforms is essential. You will be expected to create detailed technical reports, contribute to knowledge base articles, and mentor junior engineers. This is an excellent opportunity to advance your career in a leading company that values innovation and employee development, offering a competitive salary and the flexibility of a remote work environment. The ability to adapt to different technological platforms and a commitment to continuous learning are crucial for success in this role. You will play a vital part in maintaining the operational integrity of critical infrastructure for our clients, contributing directly to their success.
This advertiser has chosen not to accept applicants from your region.
3
Senior Field Service Engineer
00100 Gathiruini
KES40000 Weekly
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a highly skilled and dedicated Senior Field Service Engineer to join our remote operations team. In this pivotal role, you will leverage your extensive technical expertise to provide advanced support for our state-of-the-art industrial equipment. While this position is based remotely, it requires occasional travel to client sites for critical installations, complex diagnostics, and specialized maintenance procedures. You will be the primary point of contact for resolving challenging technical issues, ensuring maximum uptime and operational efficiency for our customers across various industries.
Key Responsibilities:
Qualifications:
This role offers a unique opportunity to apply your advanced engineering skills in a flexible, remote setting while making a tangible impact on our global operations.
Key Responsibilities:
- Perform remote diagnostics and troubleshooting of complex electromechanical systems and machinery.
- Provide expert technical support and guidance to clients via phone, video conferencing, and remote access tools.
- Develop and execute detailed installation and commissioning plans for new equipment remotely, guiding on-site technicians.
- Conduct advanced maintenance and repair procedures on critical machinery, requiring in-depth knowledge of system architecture.
- Create comprehensive technical documentation, including service manuals, repair guides, and troubleshooting flowcharts.
- Analyze equipment performance data to identify trends, potential failure points, and areas for improvement.
- Train and mentor junior service technicians on complex troubleshooting and repair techniques.
- Collaborate with engineering and product development teams to provide feedback on product design and reliability.
- Manage spare parts inventory and coordinate logistics for on-site service interventions when necessary.
- Ensure all service activities comply with safety regulations and company standards.
- Proactively identify opportunities to improve service processes and customer satisfaction.
Qualifications:
- Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
- Minimum of 7 years of experience in field service engineering, with a strong background in industrial automation, robotics, or complex machinery.
- Expertise in diagnosing and repairing electromechanical systems, including PLC controls, HMI, and servo systems.
- Proficiency with diagnostic tools, oscilloscopes, multimeters, and specialized testing equipment.
- Excellent remote communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
- Demonstrated ability to work autonomously and manage time effectively in a remote work environment.
- Strong problem-solving abilities and a methodical approach to troubleshooting.
- Willingness to travel domestically and internationally as required (up to 30%).
- Experience with CAD software and technical drawing interpretation is beneficial.
- Strong commitment to safety and quality standards.
This role offers a unique opportunity to apply your advanced engineering skills in a flexible, remote setting while making a tangible impact on our global operations.
This advertiser has chosen not to accept applicants from your region.
4
Field Service Engineer - Kisumu
40100 Kisumu
KES80000 month
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for a dedicated and skilled Field Service Engineer to join their expanding operations team. This role is crucial for ensuring the optimal performance and maintenance of our advanced technological systems across the region. Based in **Kisumu, Kisumu, KE**, this position requires a hands-on approach, combining on-site technical support with remote diagnostic capabilities. You will be responsible for the installation, troubleshooting, and repair of complex machinery and equipment. This involves diagnosing faults, performing preventative maintenance, and conducting regular service checks to minimize downtime and ensure client satisfaction. Strong electrical and mechanical aptitude is essential. The successful candidate will be adept at interpreting technical manuals and schematics, and will possess excellent problem-solving skills.
Key Responsibilities:
Key Responsibilities:
- Perform installation, commissioning, and repair of company products and equipment.
- Conduct routine maintenance and preventative service to ensure operational efficiency.
- Diagnose and troubleshoot technical issues reported by clients, both remotely and on-site.
- Provide technical support and guidance to customers on product usage and maintenance.
- Maintain accurate service records and reports using company software.
- Collaborate with the engineering team to provide feedback on product performance and suggest improvements.
- Ensure all safety regulations and procedures are adhered to during service operations.
- Manage inventory of spare parts and tools required for field service.
- Respond to service calls promptly and efficiently.
- Train customers on basic operation and maintenance of equipment.
- Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
- Proven experience as a Field Service Engineer or in a similar technical support role.
- Strong understanding of mechanical and electrical systems.
- Ability to read and interpret technical drawings, schematics, and manuals.
- Excellent diagnostic and problem-solving skills.
- Customer-oriented with good communication and interpersonal skills.
- Willingness to travel within the assigned region.
- Valid driver's license and a clean driving record.
- Familiarity with diagnostic tools and equipment.
This advertiser has chosen not to accept applicants from your region.
5
Senior Field Service Engineer
00100 Meru , Eastern
KES180000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a leader in advanced industrial automation, is seeking a highly skilled and motivated Senior Field Service Engineer to join their expanding remote engineering team. This pivotal role involves providing expert technical support, diagnostics, and repair services for complex machinery and systems used across various industries. The successful candidate will be responsible for remote troubleshooting, guiding on-site technicians through intricate repair procedures, and ensuring optimal performance and uptime of client equipment. You will leverage advanced diagnostic tools and remote access technologies to identify and resolve hardware and software issues efficiently. Key responsibilities include developing comprehensive maintenance plans, conducting root cause analysis for recurring problems, and contributing to the continuous improvement of service protocols. This role requires a proactive approach to problem-solving and a commitment to delivering exceptional customer satisfaction. As a fully remote position, you will collaborate closely with cross-functional teams, including product development and customer support, to share insights and drive innovation. The ideal candidate will possess strong analytical skills, a deep understanding of electromechanical systems, and the ability to communicate technical information clearly and concisely to both technical and non-technical audiences. Experience with PLC programming, SCADA systems, and industrial networking protocols is highly desirable. This is an excellent opportunity to work with cutting-edge technology in a supportive, remote-first environment, contributing to the seamless operation of critical infrastructure globally.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Onsite engineer Jobs in Kenya !
6
Senior Field Service Engineer
00100 Abothuguchi West
KES130000 month
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for a highly skilled and motivated Senior Field Service Engineer to join their dynamic team. This role will be fully remote, with the engineer primarily working from their home base and traveling to client sites for installations, maintenance, and troubleshooting of complex industrial equipment. The ideal candidate will have extensive experience in mechanical and electrical systems, diagnostics, and repair. You will be responsible for ensuring optimal performance and uptime of our client's machinery, providing expert technical support to customers, and delivering exceptional service. Your ability to work independently, manage your schedule effectively, and communicate technical information clearly will be essential.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Perform installations, preventative maintenance, and repair of industrial equipment at customer sites.
- Diagnose and troubleshoot mechanical, electrical, and software issues with precision and efficiency.
- Provide on-site technical support and training to customers.
- Ensure all service calls are logged accurately and promptly in the CRM system.
- Manage inventory of spare parts and tools, ensuring availability for service needs.
- Adhere to all safety protocols and company procedures during field operations.
- Develop and maintain strong relationships with customers, ensuring high levels of satisfaction.
- Collaborate with the engineering and support teams to resolve complex technical problems.
- Prepare detailed service reports, documenting work performed and recommendations.
- Stay up-to-date with product knowledge and technical advancements.
- Contribute to the continuous improvement of service processes and documentation.
- Manage travel logistics and optimize routes for efficiency.
- Respond to emergency service requests in a timely manner.
- Perform site assessments and recommend upgrades or modifications.
- Assist in the development of training materials for new equipment.
Qualifications:
- Diploma or Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Minimum of 6 years of experience in field service, installation, or maintenance of industrial machinery.
- Strong diagnostic and problem-solving skills with a keen mechanical and electrical aptitude.
- Proficiency in reading technical drawings, schematics, and manuals.
- Excellent customer service and communication skills.
- Ability to work independently and manage time effectively in a remote and travel-intensive role.
- Willingness to travel extensively within the assigned territory.
- Valid driver's license and a clean driving record.
- Proficiency with diagnostic tools and test equipment.
- Experience with control systems and PLCs is a significant advantage.
This advertiser has chosen not to accept applicants from your region.
7
Senior Field Service Engineer
30100 Moiben
KES68000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a leading manufacturer of advanced industrial machinery, is seeking a highly skilled and motivated Senior Field Service Engineer to provide expert technical support and maintenance for their cutting-edge equipment. This is a challenging and rewarding fully remote role, focused on delivering exceptional on-site service and troubleshooting to clients across various industries. As a Senior Field Service Engineer, you will diagnose and repair complex mechanical, electrical, and software issues, ensuring optimal performance and minimal downtime for customer operations. You will be responsible for performing preventative maintenance, conducting system upgrades, and providing technical training to client personnel. This position requires extensive hands-on experience, a deep understanding of industrial automation systems, and excellent problem-solving abilities. The ideal candidate is a self-starter with strong communication skills, capable of working independently and managing their schedule effectively in a remote capacity, requiring travel as needed for client sites.
Key responsibilities include:
The ideal candidate will have a Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field, with significant hands-on experience. A minimum of 6 years of experience in field service engineering, with a specialization in industrial machinery or automation, is required. Strong knowledge of electrical systems, PLC programming, HMI, and mechanical troubleshooting is essential. Excellent customer service and communication skills are paramount. This role is designated as remote, with the understanding that extensive travel to customer locations will be required. If you are a dedicated and technically proficient engineer passionate about providing top-tier service, we invite you to apply.
Key responsibilities include:
- Performing complex diagnostics, troubleshooting, and repair of industrial machinery.
- Conducting preventative maintenance and scheduled servicing to ensure equipment reliability.
- Installing, commissioning, and testing new equipment at client sites.
- Providing on-site technical training and support to customer personnel.
- Reading and interpreting technical manuals, schematics, and blueprints.
- Responding to service calls promptly and efficiently.
- Managing spare parts inventory and ensuring appropriate stock levels.
- Documenting service activities, findings, and recommendations accurately.
- Advising clients on best practices for equipment operation and maintenance.
The ideal candidate will have a Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field, with significant hands-on experience. A minimum of 6 years of experience in field service engineering, with a specialization in industrial machinery or automation, is required. Strong knowledge of electrical systems, PLC programming, HMI, and mechanical troubleshooting is essential. Excellent customer service and communication skills are paramount. This role is designated as remote, with the understanding that extensive travel to customer locations will be required. If you are a dedicated and technically proficient engineer passionate about providing top-tier service, we invite you to apply.
This advertiser has chosen not to accept applicants from your region.
8
Senior Field Service Engineer
00200 Gathiruini
KES120000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Field Service Engineer to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere within Kenya, with occasional virtual team meetups. As a Senior Field Service Engineer, you will be responsible for providing remote technical support, troubleshooting, and maintenance for complex industrial equipment. Your primary duties will involve diagnosing issues through remote diagnostics tools, guiding on-site personnel through repair procedures, and managing the escalation of technical problems. You will also be expected to develop and update comprehensive technical documentation, including troubleshooting guides and best practice manuals. A key aspect of this role involves collaborating closely with the product development team to provide feedback on product performance and identify areas for improvement. The ideal candidate will possess a strong understanding of mechanical, electrical, and pneumatic systems, coupled with excellent problem-solving abilities. Proficiency in using remote access software and diagnostic equipment is essential. You will engage directly with clients to understand their needs and ensure their systems are operating at peak efficiency. This role requires a proactive approach to problem-solving and a commitment to delivering exceptional customer service.
Responsibilities:
Qualifications:
Responsibilities:
- Provide expert-level remote technical support and troubleshooting for industrial machinery.
- Develop and implement remote maintenance strategies to minimize downtime.
- Collaborate with cross-functional teams to resolve complex technical challenges.
- Create and maintain detailed technical documentation, including repair manuals and knowledge base articles.
- Train and mentor junior field service technicians remotely.
- Analyze equipment performance data to identify trends and recommend preventive maintenance actions.
- Ensure client satisfaction by delivering timely and effective technical solutions.
- Stay updated with the latest technological advancements in the field.
Qualifications:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field.
- Minimum of 5 years of experience in field service or technical support roles, preferably with industrial equipment.
- Proven experience with remote diagnostic tools and software.
- Strong understanding of mechanical, electrical, and control systems.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly.
- Ability to work independently and manage time effectively in a remote environment.
- Problem-solving and analytical skills.
- Familiarity with CMMS (Computerized Maintenance Management System) is a plus.
This advertiser has chosen not to accept applicants from your region.
9