1,188 On Site Service jobs in Kenya
Lead Field Service & Maintenance Technician Supervisor
10102 Nyeri Town
KES4600000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client is seeking a highly motivated and experienced Lead Field Service & Maintenance Technician Supervisor to oversee their remote technical support operations. This role is crucial for ensuring the seamless operation and maintenance of client equipment across various locations. As a remote supervisor, you will lead a team of skilled technicians, providing guidance, support, and technical expertise to resolve complex issues. The ideal candidate possesses a strong background in installation, maintenance, and repair of mechanical, electrical, or hydraulic systems, coupled with excellent leadership and problem-solving abilities. Your primary responsibilities will include managing service schedules, coordinating technician deployment, diagnosing technical problems remotely, and ensuring customer satisfaction. You will be the first point of contact for escalating technical challenges, offering solutions, and facilitating necessary on-site interventions when required. This is a fully remote position, offering the flexibility to work from anywhere in Kenya, while managing a critical field service operation. You will collaborate closely with customer support, engineering, and logistics teams to ensure timely and effective service delivery. The successful candidate will have a proven ability to troubleshoot complex technical issues, interpret technical documentation, and communicate effectively with both technical and non-technical stakeholders. Experience with diagnostic tools and remote monitoring systems is highly desirable. We are looking for a proactive leader who can inspire and manage a remote team, drive efficiency, and maintain the highest standards of service quality. Strong organizational skills and a commitment to customer success are essential. If you are an experienced technician supervisor with a passion for problem-solving and a knack for leading remote teams, we encourage you to apply.
Key Responsibilities:
Key Responsibilities:
- Supervise and mentor a team of field service and maintenance technicians.
- Provide remote technical support and guidance to resolve complex equipment issues.
- Manage service requests, schedule preventive maintenance, and coordinate emergency repairs.
- Diagnose technical problems using remote diagnostic tools and data analysis.
- Ensure timely and effective resolution of customer service issues.
- Interpret technical manuals, schematics, and diagnostic reports.
- Liaise with engineering and product development teams on recurring technical issues.
- Monitor technician performance and provide feedback and training.
- Maintain accurate service records and manage spare parts inventory.
- Ensure compliance with safety regulations and company policies.
- Technical degree or certification in Mechanical Engineering, Electrical Engineering, or a related field.
- Minimum of 7 years of experience in field service, installation, and maintenance, with at least 3 years in a supervisory or lead role.
- Proven experience diagnosing and troubleshooting complex mechanical, electrical, or hydraulic systems.
- Strong understanding of maintenance procedures and best practices.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage and motivate a remote team effectively.
- Proficiency in using diagnostic tools and remote support technologies.
- Strong organizational and problem-solving abilities.
- Experience with inventory management and scheduling software is a plus.
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0
Field Service Technician (Installation & Maintenance)
20200 Mwembe
KES120000 Annually
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Posted 1 day ago
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Job Description
Our client is seeking a skilled and dedicated Field Service Technician to join their team. This role involves a hybrid work arrangement, requiring both on-site service delivery in and around **Naivasha, Nakuru, KE**, and remote administrative tasks. You will be responsible for the installation, troubleshooting, repair, and maintenance of specialized equipment and systems. The ideal candidate will possess strong technical aptitude, excellent problem-solving skills, and a commitment to providing outstanding customer service.
Key Responsibilities:
Key Responsibilities:
- Perform on-site installation of new equipment and systems according to specifications and manufacturer guidelines.
- Conduct routine preventive maintenance to ensure optimal equipment performance and longevity.
- Diagnose and resolve technical issues and malfunctions promptly through effective troubleshooting.
- Perform repairs and replacements of faulty components and parts.
- Calibrate equipment to ensure accuracy and compliance with operational standards.
- Provide technical support and guidance to clients on equipment operation and maintenance.
- Document all service activities, including installations, repairs, and maintenance, accurately and in a timely manner.
- Manage spare parts inventory and ensure appropriate stock levels for service calls.
- Adhere to all safety regulations and company policies during on-site visits and while operating company vehicles.
- Respond to service calls and emergency requests within defined timeframes.
- Collaborate with the engineering and support teams to escalate complex issues and share feedback.
- Complete required administrative tasks remotely, such as reporting, scheduling, and updating customer records.
- Maintain a professional appearance and demeanor when representing the company on client premises.
- Technical diploma or certification in a relevant field (e.g., Electrical Engineering, Mechanical Engineering, Electronics Technology) or equivalent practical experience.
- Minimum of 3 years of experience in field service, installation, or maintenance of industrial or technical equipment.
- Proven ability to troubleshoot and repair complex mechanical, electrical, or electronic systems.
- Proficiency with hand tools, diagnostic equipment, and testing instruments.
- Strong understanding of safety procedures and protocols.
- Excellent customer service and communication skills.
- Ability to work independently and manage time effectively, including scheduling and prioritizing tasks.
- Willingness to travel regularly to client sites within the designated service area.
- Comfortable with remote work for administrative duties and reporting.
- Valid driver's license and a clean driving record.
- Ability to read and interpret technical manuals, schematics, and blueprints.
This advertiser has chosen not to accept applicants from your region.
1
Field Service Technician - Installation & Maintenance
50100 Tuwan
KES80000 Monthly
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Posted 1 day ago
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Job Description
Our client is seeking a skilled and reliable Field Service Technician specializing in the installation and maintenance of specialized industrial equipment. This role involves a hybrid work arrangement, requiring your presence at client sites for hands-on service while also allowing for remote coordination and reporting. You will be responsible for the complete installation, commissioning, troubleshooting, and repair of complex machinery and systems. This includes performing routine preventive maintenance, conducting diagnostic tests, and ensuring all equipment operates to specified standards. Your duties will extend to providing technical support and training to client personnel on equipment operation and maintenance. You will maintain accurate service records, including detailed reports on work performed, parts used, and time spent, often utilizing mobile service management software. Emergency troubleshooting and repair services may be required outside of standard working hours. The ability to read and interpret technical manuals, blueprints, and schematics is essential. You will need strong mechanical and electrical aptitude, along with problem-solving skills to diagnose and resolve technical issues effectively. Excellent customer service and communication skills are vital for building and maintaining strong client relationships. A proactive approach to identifying potential equipment failures and recommending corrective actions is highly valued. Safety is paramount, and you must adhere strictly to all company and client safety policies and procedures. Travel to various client locations within the region will be a significant part of this role. Occasional overnight stays may be necessary. We are looking for an independent worker who can manage their schedule efficiently, balancing on-site work with necessary administrative tasks. Experience with diagnostic tools and calibration equipment is expected. You should be adept at working with minimal supervision and taking ownership of service calls from initiation to completion. Your commitment to delivering high-quality service and ensuring client satisfaction will be key to your success. This role is perfect for a hands-on technician who enjoys problem-solving and working directly with advanced equipment.
Location: Kitale, Trans-Nzoia, KE
Location: Kitale, Trans-Nzoia, KE
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2
Field Service Technician (Installation & Maintenance)
50100 Tuwan
KES70000 Monthly
WhatJobs
Posted 1 day ago
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Job Description
Our client is actively recruiting for a dedicated Field Service Technician specializing in installation and maintenance of advanced equipment. This role requires extensive travel within the assigned region, involving hands-on work at client sites. The ideal candidate will possess strong technical aptitude, excellent diagnostic skills, and a proven ability to perform installations, repairs, and preventative maintenance on a variety of sophisticated machinery. You will be responsible for ensuring that all installations are completed according to specifications and industry standards, providing thorough system checks and initial testing. Routine preventative maintenance schedules will need to be meticulously followed to minimize downtime and maximize equipment lifespan. You will troubleshoot and diagnose mechanical, electrical, and software issues, implementing effective repair solutions in a timely manner. Accurate and detailed record-keeping of all service activities, including parts used, labor time, and resolutions, is essential. Providing exceptional on-site customer support, educating clients on equipment operation and maintenance, and addressing their technical queries will be a key aspect of the role. The ability to work independently, manage your schedule effectively, and adhere to safety protocols is paramount. A valid driver's license and a clean driving record are mandatory. Familiarity with diagnostic tools and testing equipment is required. Strong problem-solving skills, mechanical dexterity, and a commitment to delivering high-quality service are essential. This is a demanding yet rewarding position for a self-motivated technician who thrives in a field-based environment and enjoys the challenge of keeping critical systems operational.
This advertiser has chosen not to accept applicants from your region.
3
Field Service Technician - Installation & Maintenance
20200 Kapsuser
KES60000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client is seeking a skilled and reliable Field Service Technician to join their growing installation and maintenance team. This role will involve traveling to various customer sites within **Kericho, Kericho, KE**, and surrounding areas to perform installations, diagnostics, repairs, and routine maintenance on specialized equipment. You will be responsible for ensuring that all installations are completed according to specifications and that equipment is functioning optimally. This position requires a strong mechanical aptitude, electrical troubleshooting skills, and the ability to work independently with minimal supervision. You will engage directly with clients, providing technical support and educating them on equipment operation and maintenance. A key part of the job involves accurately documenting service calls, reporting on equipment status, and ordering necessary parts. The ideal candidate will have a background in mechanical or electrical systems, a commitment to providing excellent customer service, and a methodical approach to problem-solving. Proficiency in reading technical manuals and schematics is essential. While this role requires on-site work, opportunities for remote administrative tasks and training may be available. A valid driver's license and the willingness to travel are mandatory. If you are a hands-on technician who enjoys problem-solving and ensuring the smooth operation of critical systems, this is an excellent opportunity to develop your career.
Responsibilities:
Responsibilities:
- Install, maintain, and repair specialized equipment at customer locations.
- Diagnose and troubleshoot mechanical and electrical issues.
- Perform routine preventive maintenance to ensure optimal equipment performance.
- Read and interpret technical manuals, blueprints, and schematics.
- Provide technical support and guidance to customers.
- Document all service activities, including repairs, maintenance, and parts used.
- Order necessary parts and materials for service calls.
- Ensure compliance with safety regulations and company procedures.
- Communicate effectively with customers and internal teams.
- Maintain a clean and organized work vehicle and tools.
- Proven experience as a Field Service Technician or in a similar technical role.
- Strong mechanical and electrical troubleshooting skills.
- Ability to read and understand technical documentation.
- Excellent problem-solving abilities and attention to detail.
- Good communication and customer service skills.
- Ability to work independently and manage time effectively.
- Valid driver's license and a clean driving record.
- Willingness to travel to customer sites as required.
- Technical certification or vocational training in a relevant field is a plus.
This advertiser has chosen not to accept applicants from your region.
4
Field Service Technician (Installation & Maintenance)
40100 Tuwan
KES25000 Monthly
WhatJobs
Posted 2 days ago
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Job Description
Our client, a leading provider of specialized industrial equipment, is seeking a dedicated Field Service Technician to join their team, offering a hybrid work arrangement. This role is essential for the installation, maintenance, and repair of complex machinery at client sites. The successful candidate will be responsible for ensuring that all equipment operates efficiently and reliably, providing exceptional on-site support to customers. You will perform routine maintenance, troubleshoot technical issues, and execute repairs with precision and care. The ideal candidate will possess a strong technical aptitude, a thorough understanding of mechanical and electrical systems, and a proven ability to diagnose and resolve problems in a timely manner. Excellent customer service skills are paramount, as you will be the primary point of contact for clients requiring technical assistance. This role requires the ability to work independently, manage your schedule effectively, and travel to various locations as needed, while also having remote coordination responsibilities. A commitment to safety protocols and adherence to company standards are critical. This is a fantastic opportunity to apply your technical expertise in a hands-on role, contributing to the operational success of our client's customers across the region. We are looking for a proactive and resourceful individual who can ensure minimal downtime for critical machinery.
Responsibilities:
Responsibilities:
- Install, configure, and commission new industrial equipment at customer sites.
- Perform regular preventive maintenance and inspections to ensure optimal equipment performance.
- Diagnose and troubleshoot mechanical, electrical, and electronic issues.
- Conduct repairs and replace faulty components efficiently.
- Provide on-site technical support and guidance to customers.
- Respond promptly to service calls and resolve equipment malfunctions.
- Maintain accurate service records, including work performed, parts used, and time spent.
- Ensure all work is completed in accordance with safety regulations and company procedures.
- Liaise with the technical support team to resolve complex issues.
- Provide feedback on equipment performance and potential areas for improvement.
- Technical diploma or equivalent experience in Mechanical Engineering Technology, Electrical Engineering, or a related field.
- Minimum of 3 years of experience as a Field Service Technician or in a similar technical role.
- Strong understanding of mechanical systems, electrical schematics, and electronic components.
- Proficiency in diagnostic tools and equipment.
- Excellent problem-solving and troubleshooting skills.
- Strong customer service and communication abilities.
- Ability to work independently and manage travel schedules effectively.
- Valid driver's license and a clean driving record.
- Willingness to work flexible hours and occasional weekends as needed.
This advertiser has chosen not to accept applicants from your region.
5
Field Service Technician - Installation & Maintenance
90100 Mangu
KES1500000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is looking for a dedicated and skilled Field Service Technician specializing in the installation and maintenance of advanced industrial equipment. This role involves a hybrid work arrangement, combining necessary on-site service calls with remote support and reporting. You will be responsible for the complete lifecycle of equipment servicing, from initial installation and setup to routine maintenance, troubleshooting, and complex repairs. The ideal candidate will possess a strong mechanical and electrical aptitude, with experience working with various types of machinery. Key responsibilities include performing diagnostic tests, identifying equipment malfunctions, and executing timely and effective repairs to minimize downtime. You will also conduct preventative maintenance checks, ensuring optimal performance and longevity of the installed equipment. Excellent customer service skills are essential, as you will be the primary point of contact for clients on-site, providing technical guidance and ensuring their satisfaction. This role requires the ability to travel to customer locations, often on short notice, and to effectively manage your schedule. When not in the field, you will utilize remote tools for reporting, documentation, and ongoing technical support. A technical degree or certification in a relevant field (e.g., electrical engineering, mechanical engineering, industrial technology) is highly preferred. Strong diagnostic abilities, proficiency with hand and power tools, and a commitment to safety protocols are crucial. Join our team and contribute to the seamless operation of critical infrastructure through your expertise in installation and maintenance.
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6
Field Service Technician - Installation & Maintenance
10102 Makongeni
KES70000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a skilled and dependable Field Service Technician to join their installation and maintenance team. This is a critical on-site role focused on ensuring the optimal functioning of our client's equipment and systems within various customer locations. You will be responsible for the installation, repair, troubleshooting, and preventative maintenance of specialized machinery and technical infrastructure. The ideal candidate possesses strong mechanical and electrical aptitude, a meticulous approach to work, and a commitment to providing excellent customer service. You will travel to client sites to perform diagnostic assessments, identify issues, and implement effective solutions. This involves working with a variety of tools and diagnostic equipment to accurately pinpoint and resolve technical problems. Your duties will include performing routine maintenance checks, replacing faulty components, and ensuring all installations meet stringent quality and safety standards. Detailed record-keeping of service calls, parts used, and work performed is essential. The successful candidate will have excellent problem-solving skills and the ability to work independently with minimal supervision. Strong communication skills are necessary for interacting with customers, explaining technical issues, and providing guidance on equipment operation and maintenance. A willingness to learn new technologies and adapt to evolving equipment specifications is crucial. Safety is paramount in this role, and adherence to all safety protocols and procedures is mandatory. You will be expected to maintain a clean and organized work environment, both in your vehicle and at customer sites. This role may require flexibility in working hours, including occasional overtime or weekend work, depending on service demands. Contributing to a positive team environment and sharing knowledge with colleagues is also valued. You will be a key representative of our client, ensuring customer satisfaction through reliable and efficient service.
Responsibilities:
Responsibilities:
- Install, maintain, and repair specialized equipment and systems at customer sites.
- Perform diagnostic troubleshooting to identify mechanical and electrical issues.
- Conduct preventative maintenance to ensure optimal equipment performance.
- Replace worn or faulty parts and components.
- Ensure all installations and repairs meet quality and safety standards.
- Maintain accurate service records and document work performed.
- Provide technical support and basic training to customers on equipment operation.
- Communicate effectively with customers and internal support teams.
- Adhere to all safety regulations and company procedures.
- Manage inventory of parts and tools for service calls.
- Technical certification or associate's degree in a relevant field (e.g., Electronics, Mechanics, Engineering Technology).
- 3+ years of experience as a Field Service Technician or in a similar technical role.
- Strong mechanical and electrical troubleshooting skills.
- Proficiency with hand tools and diagnostic testing equipment.
- Ability to read and interpret technical manuals and schematics.
- Excellent problem-solving and analytical abilities.
- Good communication and customer service skills.
- Valid driver's license and a clean driving record.
- Ability to travel to customer locations as needed.
- Willingness to work flexible hours, including occasional overtime.
This advertiser has chosen not to accept applicants from your region.
7
Field Service Technician (Installation & Maintenance)
01000 Makongeni
KES40000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is looking for a dedicated and skilled Field Service Technician to join their growing installation and maintenance team. In this role, you will be responsible for the installation, configuration, maintenance, and repair of specialized equipment at customer sites. This position requires hands-on expertise, a strong understanding of mechanical and electrical systems, and a commitment to providing exceptional on-site service. Your duties will include performing scheduled preventative maintenance, troubleshooting and diagnosing equipment failures, and executing timely and effective repairs. You will work closely with clients to ensure their equipment is operating optimally and provide training on basic usage and maintenance procedures. The ideal candidate possesses a technical background, preferably with experience in industrial equipment, telecommunications, or a related field. Strong diagnostic and problem-solving skills are essential, along with the ability to read and interpret technical manuals and schematics. You must be proficient in using a variety of hand and power tools, as well as diagnostic equipment. Excellent customer service skills and the ability to communicate technical information clearly to non-technical users are crucial. This role requires significant travel to various client locations within the assigned territory. A valid driver's license and a clean driving record are mandatory. The ability to work independently, manage your schedule effectively, and adhere to safety protocols is paramount. This is a field-based position located in Thika, Kiambu, KE and surrounding areas, requiring a strong commitment to client satisfaction and operational excellence.
This advertiser has chosen not to accept applicants from your region.
8
Field Service Technician - Installation & Maintenance
30100 Abothuguchi West
KES250000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is looking for a dedicated and skilled Field Service Technician to join their team, specializing in the installation and maintenance of specialized equipment. This role requires a hands-on approach and is fully remote in terms of initial training and administrative tasks, with significant travel required for on-site service calls. You will be responsible for ensuring the proper installation, calibration, troubleshooting, and repair of our client's products at customer locations. The ideal candidate will possess strong mechanical and electrical aptitude, excellent problem-solving skills, and a commitment to providing exceptional customer service. You will conduct routine maintenance, perform diagnostic tests, and implement necessary repairs to minimize downtime. This position demands the ability to work independently, manage your schedule effectively, and respond to service requests promptly. A background in a technical field and experience with diagnostic tools are highly advantageous.
Responsibilities:
Responsibilities:
- Install, configure, and commission equipment at customer sites according to specifications.
- Perform routine preventive maintenance and inspections to ensure optimal equipment performance.
- Diagnose and troubleshoot technical issues, identifying root causes of equipment malfunctions.
- Repair and replace faulty components and systems, ensuring functionality and reliability.
- Provide technical support and guidance to customers on equipment operation and maintenance.
- Maintain accurate service records, including work performed, parts used, and time spent.
- Adhere to all safety protocols and procedures while on customer premises.
- Manage inventory of spare parts and service tools effectively.
- Respond to emergency service calls and resolve issues in a timely manner.
- Liaise with the technical support and engineering teams to resolve complex problems.
- Technical diploma or certification in a relevant field (e.g., Mechanical Engineering Technology, Electrical Engineering Technology, Industrial Maintenance).
- Minimum of 3 years of experience in field service, installation, or maintenance roles.
- Strong mechanical and electrical troubleshooting skills.
- Proficiency in reading and interpreting technical manuals, schematics, and blueprints.
- Excellent customer service and communication skills.
- Ability to work independently and manage time effectively.
- Valid driver's license and a clean driving record.
- Willingness to travel extensively to customer locations.
- Basic computer literacy for reporting and communication.
- Experience with (mention specific equipment or industry if applicable) is a strong plus.
This advertiser has chosen not to accept applicants from your region.
9