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THE ROLE

Austral's Tech team is looking for a Tech Operations Manager to take full ownership of our internal IT operations, from managing global infrastructure and devices to enforcing cybersecurity practices and overseeing license usage across departments.

This is a high-impact role at the center of our company's technology ecosystem. You'll not only ensure operational stability, but also act as a gatekeeper for our SaaS tools, tracking usage, identifying inefficiencies, and regularly reporting insights directly to the CTO.

You'll have support from a junior team member to help execute infrastructure and support tasks and will collaborate with external specialists for strategic software evaluations when needed.

WHY JOIN US

• Make a direct impact on the operational efficiency of a global, fast-moving company.
• Collaborate directly with the CTO and shape our internal technology landscape.
• Be a key voice in decisions on tooling, governance, and digital enablement.

YOUR RESPONSIBILITIES

Operations & Infrastructure

• Manage company-wide hardware lifecycle (procurement, maintenance, replacements), including purchases, onboarding and offboarding of devices.
• Ensure devices and systems are secure, updated, and standardized across regions.
• Implement and oversee IT support processes, including triage and escalation.

Security & Compliance

• Apply and enforce cybersecurity and data privacy procedures.
• Support the CTO in responding to vendor/client security and privacy inquiries.
• Coordinate and apply regular software updates and patches.

Tool Governance & Usage Gatekeeping

• Maintain a centralized inventory of all SaaS tools used across the company.
• Track license usage, user access, and tool adoption across departments.
• Identify unused or underused tools and raise recommendations for change or consolidation.
• Identify opportunities to negotiate better terms in active contracts;
• Produce monthly reports and insights to the CTO on usage trends and optimization opportunities.
• Maintain standardized evaluation tools (Evaluation Guide and Evaluation Report) to guide and support other departments in proposing or comparing software platforms.
• Act as a neutral facilitator to ensure tools are benchmarked against business needs, budget, and security criteria — while involving external specialists where needed.

Internal Support & Knowledge Management

• Coordinate, research and solve internal tech issues and support tickets.
• Maintain an up-to-date internal knowledge base of tools and troubleshooting guides.

REQUIREMENTS

Core / Must Haves

• Strong experience with IT support, infrastructure, or operations (3+ years).
• Proven ability to manage licenses, endpoints, and software environments.
• High proficiency in Google Workspace.
• Comfortable with tracking tools and reporting usage patterns.
• Clear and effective communicator across technical and non-technical audiences.
• Strong organizational and time management skills.

Nice to Have

• Proven ability to manage other resources/team (freelancers, interns, etc)
• Familiarity with tools like Salesforce, Slack, Travefy, Conga, or similar SaaS platforms.
• Experience working with cybersecurity standards (e.g. GDPR, SOC 2).
• Experience with leading software evaluation processes.
• Background in distributed/global IT environments.

WHAT YOU GET

• Work with autonomy in a global, mission-driven company.
• Close mentorship and direct access to the CTO.
• Opportunity to shape the evolution of IT and platform governance.
• A clear growth path toward Infrastructure Leadership or Platform Management.

Company Description

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Role Description

This is a full-time role for a Fleet Operations Manager. The role is located on-site in Nairobi County, Kenya. The Fleet Operations Manager will oversee daily fleet operations, manage and coordinate the maintenance and repair of vehicles, monitor fuel usage, and ensure compliance with transportation regulations. The manager will also set and maintain budgets related to fleet operations, develop and implement process improvements, and supervise the fleet team to ensure productivity and efficiency.

Qualifications

• Supervisory Skills and ability to manage a team effectively
• Experience in Fleet Operations and Fleet Management
• Strong Operations Management skills
• Excellent Analytical Skills
• Knowledge of transportation regulations
• Strong organizational and time-management abilities
• Bachelor's degree in Logistics, Business Management, or related field
• Previous experience in a similar role within the transportation industry is a plus

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.

Responsibilities

Use concise bullet points for clarity and readability:

• Develop and implement operational strategies to enhance productivity and efficiency.
• Monitor key performance indicators and adjust processes for better outcomes.
• Lead cross-functional teams to ensure smooth workflows across finance, HR, and IT.
• Maintain compliance with relevant regulations and internal policies.
• Plan and manage budgets, analyze cost-benefit outcomes, and execute improvement initiatives.
• Address operational challenges promptly and implement solutions.
• Oversee hiring, training, and mentoring of operational staff.

Required Qualifications

Clearly distinguish must-have credentials:

• Bachelor's degree in Business, Operations Management, or related field.
• 7+ years of experience in operations or similar managerial role.
• Proficiency in Microsoft Office (Excel, Word), and basic data analysis.
• Excellent organizational, communication, and problem-solving skills.
• Experience managing budgets, policy compliance, and performance tracking.

Include a "preferred qualifications" section if needed:

Preferred Qualifications
:

• MBA or advanced degree.

Overview
We are looking for a proactive and skilled DevOps Support Engineer to join our team. The ideal candidate will be responsible for monitoring, troubleshooting, and maintaining application servers, cloud infrastructure, and deployment pipelines. This role involves both L1 and L2 support activities, ensuring the stability and reliability of production systems

Responsibilities
Troubleshoot and resolve issues in application servers and database tables.

Analyze and resolve basic to intermediate-level issues in cloud infrastructure (primarily AWS EC2 and related services) and resolve the oracle database issues.

Manage CI/CD deployments using Jenkins pipelines.

Monitor and manage distributed systems like Hazelcast and Proxy servers.

Respond to and resolve incident tickets using the Remedy ticketing system.

Collaborate with cross-functional teams to ensure smooth deployment and support operations.

Maintain documentation for troubleshooting steps and support SOPs.

Provide proactive monitoring and health checks for systems to ensure high availability and performance.

Requirements
Hands-on experience with Jenkins for automated deployments.

Basic to intermediate knowledge of AWS EC2 and cloud service troubleshooting.

Familiarity with GitHub version control.

Understanding of distributed systems (e.g., Proxy, Hazelcast).

Experience with ITSM tools like Remedy for ticket management and AWS code build, code deploy and Code commit

Strong problem-solving and communication skills.

Ability to handle both L1 (monitoring, first-level diagnosis) and L2 (in-depth issue resolution) support tasks.

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.

Responsibilities

• Establish and maintain business standards for accuracy, productivity and reliability
• Manage the daily functions of the business
• Prepare annual performance review and reevaluate processes
• Ensure regulatory, compliance and legal rules are followed
• Manage budget to align with goals of business

Qualifications

• 3+ years of experience in a similar role
• Proficiency with Microsoft Office
• Strong organizational and communication skills
• Strong ability to multitask
• Comfort working with multiple groups within business

Company Description

Best Tropical Fruits Ltd. is a private Kenyan company dedicated to finding market solutions for the excess soft fruits in Machakos and surrounding counties. The company processes high-quality mango, avocado, banana, pawpaw, citrus, and other nutritious fruits purchased from smallholder farmers in Central and Eastern Kenya. With its core processing hub located within the fruit-growing region, Best Tropical Fruits Ltd. commits to a long-term relationship with its suppliers by providing technical advice and training. This supports farmers in producing the highest quality, pest-free fruits through organic and biological methods. The company significantly contributes to employment opportunities within the local community.

Role Description

Best Tropical Fruits Ltd, requires a Processing Operations Manager to oversee and manage all aspects of the dried fruit processing facility. This role involves a combination of leadership and coordination, strategic planning, operational management, and quality control to ensure the factory functions efficiently and meets its production targets.

Qualifications

• Minimum experience. 10 years in processing Dried Fruits, and 5 years in a management role
• Minimum qualifications. Degree level in Food Processing
• Experience in marketing dried fruits is an added advantage
• Demonstrated ability to lead and motivate teams, manage resources effectively, and drive operational excellence.
• Experience in developing and implementing strategic plans aligned with organizational goals.
• Strong operational management skills to oversee day-to-day activities in a manufacturing or processing facility.
• Experience in production planning, scheduling, and workflow coordination
• In-depth knowledge of quality control measures and food safety standards in the food processing industry.
• The selected candidate must be willing to relocate to Masii, Machakos County.

Interested and qualified candidates should forward their CV to: 

 using the position as subject of email.

Only applications that meets the minimum requirements will be acknowledged.

Send the cover letter and CV as one document, indicate your salary expectation.

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? We are hiring a Corporate Tax Operations Manager to be based in Nairobi, Kenya.

This role will be responsible for overseeing all tax-related activities including compliance, tax management and statutory requirements across all A. P. Moller-Maersk A/S business units in the African region.

WHAT WE OFFER:
When you join Maersk, you'll find that the world is your workplace. You'll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication, and the idea that we can achieve more when we all pull together.

Living our values means competing in the marketplace in an ethical way so our name is synonymous with being a credible and valuable business partner. Through Constant Care and Humbleness, we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job – irrespective of gender, age, nationality, or religious belief.

KEY RESPONSIBILITIES:

• Preparation, review and documentation of all tax compliances/ matters applicable to the various business units of APMM in the Africa regions;
• Liaising with various stakeholders such as business unit, senior management and tax authorities in respect of tax matters associated with the business units;
• Representation before the tax authorities (including Tribunal) in various direct tax matters;
• Preparation of corporate tax returns and ensuring timely filing of the same by the concerned business unit in the Africa regions;
• Preparation/ review of advance tax workings, review of quarterly TDS return compliances and other routine compliances for the business units prepared by Consultants;
• Preparation/review of various other applications such as appeals, responses to notices, show causes, refunds, rectification applications etc.
• Review of various international transactions entered by the Business units and review of Transfer Pricing certificates.
• Providing various tax advisory services to the business units in relation to any queries raised by them;
• Assistance in various tax audits, documentation, data collation, coordination, etc.
• Assistance in setting correct and tax compliant standard processes as per group expectations;
• Preparation and sharing of various reports such as assessment status tracker, refunds tracker, tax memos, etc. with the stakeholders;
• Assistance in various other projects in the field of taxation (such as MAP, APA, etc.)
• Supporting the Regional Tax Manager on timely compliances ensuring qualitative reviews, effective use of technology/tools, to manage & mitigate the risk and cost relating to corporate income taxes, adapting to the increasing demands for real-time, data-led transactional reporting and informed decision making
• Assist in managing the tax function, including developing and implementing strategies, practices/protocols and planning opportunities
• Ensuring effective, pro-active communication with external and internal stakeholders as necessary, including Tax Global Process Owner, third-party advisors and owners of upstream processes such as ATR, statutory financial statements and group accounting within the wider global finance organization

Who We Are Looking For

• Qualified Chartered Accountant with relevant experience in corporate taxation, international taxation and transfer pricing regulations (preferable)
• At least 10 years' experience in corporate finance and taxation
• Good knowledge of MS Office applications and SAP
• Speed and agility in understanding the business and correlate direct taxes implications and benefits
• Skill set in analyzing, planning and strategizing tax efficient business model
• High drive for results, good analytical skills and problem-solving capabilities
• An effective team and individual contributor with effective communication, analytical skills, team building and relationship management skills
• Versatile and capable of handling multiple assignments and delivering timely on the same
• Experience in managing external consultants, auditors and key external stakeholders like Government, from the a tax perspective.
• Willingness to learn about tax laws in other jurisdictions and assist regional tax team on specific overseas tax assignments
• If the candidate can speak French will be of a great advantage.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing

Role Description

This is a full-time hybrid role for an Operations Manager at Eastpak Distributers, located in Thika, with some work from home flexibility. The Operations Manager will oversee day-to-day operations, manage supply chain logistics, coordinate with various departments to ensure smooth workflow, and implement process improvements. The role will also involve monitoring inventory levels, preparing operational reports, and ensuring compliance with company policies and regulations.

Qualifications

• Supply chain management, logistics, and inventory management skills
• Experience in process improvement and workflow optimization
• Strong leadership and team coordination skills
• Excellent problem-solving and decision-making abilities
• Strong communication and interpersonal skills
• Ability to work under pressure and handle multiple tasks
• Proficiency in operations management software and tools
• Relevant experience in the distribution or logistics industry is a plus
• Bachelor's degree in Supply Chain Management, Business Administration, or related field

Job Summary
:

The Assistant Operations is responsible for supporting the Operations Manager in operational matters withing Galooli. This role ensures the smooth execution of field operations, coordinating resources, scheduling technicians, and managing the logistics necessary for delivering quality service to customers.

The assistant operations manager plays a key role in supporting field teams, ensuring adherence to service level agreements (SLAs), and improving operational efficiency.

Key Responsibilities
:

Field Service Coordination
:

• Coordinate and schedule field service activities, including installations, maintenance, repairs, and troubleshooting, ensuring efficient resource allocation.
• Supporting the Operations Manager, Technical Manager as the main point of contact for field technicians, providing necessary support and resolving any operational issues.
• Track (daily updates) approved SLA visits and dispatch technicians promptly to meet customer expectations and SLA requirements.

Resource & Inventory Management
:

• Ensure field technicians have the necessary equipment, tools, and materials for each service call.
• Track and manage inventory, move orders for spare parts, tools, and other supplies required for field operations.
• Coordinate with the warehouse or logistics teams to ensure timely delivery of materials to field technicians.

Reporting & Documentation
: Generate and analyse reports on service performance, technician productivity, and customer satisfaction by use of Jira ticketing tool

Collaboration & Teamwork
: Provide support to the field service leadership team, assisting with scheduling, reporting, and coordinating special projects.

Billing notification-
Initiating and notifying the collections team of closed projects that are ready for billing.

Reporting and Escalations
-working with the technical manager to document and escalate any snags/anomalies identified at site to the relevant client project manager.

Customer Meetings -
Attending daily customer project meetings to provide updates on project progress. Attending weekly three-way meetings to address client action items that require Galooli's support.

Qualifications
:

Experience
: 2-3 years of experience in operations, coordination, or field service management in a telecommunications or technical environment.

Skills
:

• Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal, for interacting with customers, field teams, and internal departments.
• Proficiency in using Microsoft Office Suite (Excel, Word, PowerPoint), Knowledge of Jira ticketing tool is a Plus
• Basic knowledge of telecommunications equipment, networks, and industry standards is a plus.
• Problem-solving skills with the ability to troubleshoot operational challenges.
• Attention to detail and accuracy in documentation and reporting.

Personal Attributes
:

• Proactive, with the ability to identify issues and implement solutions quickly.
• Customer-focused, with a commitment to delivering excellent service.
• Adaptable, with the ability to thrive in a fast-paced, dynamic environment.
• Strong team player, with the ability to collaborate effectively with different departments.

Reports to
: Regional Operations Manager

*The position is open to candidates of all genders and backgrounds equally.