156 Office Operations jobs in Kenya
Administrative Assistant, Office Operations
00232 Ngong
KES60000 Annually
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Our client is looking for a meticulous and proactive Administrative Assistant to manage office operations and provide comprehensive support to their team in **Ruiru, Kiambu, KE**. This role is crucial for ensuring the smooth and efficient functioning of the workplace. You will be responsible for a wide range of administrative tasks, including managing calendars, scheduling meetings and appointments, organizing travel arrangements, and preparing reports and presentations. Maintaining accurate filing systems, both physical and digital, and ensuring the efficient flow of information throughout the office will be key. You will also handle incoming and outgoing correspondence, manage office supplies and inventory, and liaise with vendors and service providers to ensure the office is well-maintained and operational. Greeting visitors and directing them appropriately, answering phone calls, and responding to inquiries in a professional and timely manner are also part of your responsibilities. The ideal candidate will possess excellent organizational skills, a keen eye for detail, and the ability to multitask effectively in a fast-paced environment. Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is essential, along with good typing skills and familiarity with office equipment. Excellent communication and interpersonal skills are required to interact effectively with colleagues, clients, and external stakeholders. A proactive attitude, a willingness to learn, and a commitment to providing high-quality administrative support are highly valued. This is an excellent opportunity for an organized and dedicated individual to contribute to the operational success of our client's office located in **Ruiru, Kiambu, KE**, playing a vital role in maintaining a productive and welcoming work environment.
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Lead – Sales Back Office Operations
Kiambu, Central
Career Directions Limited (CDL)
Posted 17 days ago
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Position Title: Lead – Sales Back Office Operations Department: Sales & DistributionLocation: Kiambu CountyLanguages: Proficiency in Gujarati or HindiRole Purpose The Lead – Sales Back Office Operations will be responsible for managing the customer service and sales support function, ensuring seamless execution of back-office processes including order management, invoicing, credit notes, and pricing updates. The role will also involve leading a team to drive operational excellence, support frontline sales teams, and deliver superior customer experience.Proficiency in Gujarati or Hindi is a MUST, given the cultural and business context of key stakeholders.Key Responsibilities • Oversee the day-to-day operations of the sales back-office team, ensuring timely and accurate processing of customer orders, invoices, credit notes, and pricing updates.• Act as the first point of escalation for customer queries and complaints, ensuring quick resolution in alignment with company policies.• Manage and maintain system data related to pricing, customer master, and product codes to ensure accuracy and compliance.• Collaborate with Sales, Finance, Supply Chain, and other internal teams to streamline processes and ensure efficient order-to-cash operations.• Lead, coach, and develop the back-office sales support team to achieve departmental KPIs and enhance customer satisfaction.• Monitor performance metrics and generate regular reports on order processing, customer service levels, and team productivity.• Drive continuous process improvements and automation initiatives to increase efficiency and reduce errors.• Ensure compliance with company policies, credit control measures, and internal audit requirements.RequirementsQualifications & Experience • Bachelor’s degree in Business Administration, Commerce, or related field.• Proficiency in Gujarati or Hindi is a MUST, given the cultural and business context of key stakeholders.• Minimum 5 years of experience , with at least 3 years in Sales Back Office / Customer Service operations. • Proven track record of team leadership and people management. • Hands-on experience with ERP/CRM systems (SAP) for invoicing, credit notes, and pricing updates.• Strong communication skills (oral and written) with ability to interact effectively across levels and functions.• Experience in the Food & Beverage / FMCG industry is mandatory .• Kenyan nationals are strongly encouraged to apply.
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1
Remote Office Administrator - Operations Support
01000 Makongeni
KES1800000 Annually
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Posted 2 days ago
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Our client is seeking a detail-oriented and efficient Remote Office Administrator to provide essential administrative and operational support. This fully remote role is crucial for ensuring the seamless functioning of daily operations from a distance. The ideal candidate is a highly organized individual with excellent communication skills, adept at managing various administrative tasks, and proficient with digital tools for remote collaboration. You will be instrumental in streamlining office processes, managing correspondence, and supporting team productivity.
Key Responsibilities:
Key Responsibilities:
- Manage and organize digital filing systems, ensuring easy accessibility of documents.
- Schedule and coordinate virtual meetings, sending out invitations and reminders.
- Handle incoming and outgoing communications, including emails, calls, and mail, directing them appropriately.
- Maintain office inventory for remote employees and manage procurement processes for supplies.
- Assist in the onboarding process for new remote team members, providing necessary administrative information.
- Prepare reports, presentations, and other documents as needed.
- Support the HR and finance departments with administrative tasks.
- Ensure adherence to company policies and procedures in administrative functions.
- Respond to inquiries from internal and external stakeholders promptly and professionally.
- Assist in coordinating company-wide virtual events or initiatives.
- Continuously seek opportunities to improve administrative processes and efficiency.
- Proven experience as an Office Administrator, Administrative Assistant, or in a similar role.
- Excellent organizational and time-management skills, with the ability to prioritize tasks effectively in a remote environment.
- Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and virtual collaboration platforms (e.g., Zoom, Google Workspace, Slack).
- Good written and verbal communication skills.
- Ability to work independently and proactively, with minimal supervision.
- Detail-oriented and committed to accuracy.
- Experience with cloud-based storage and document management systems.
- Ability to adapt to new technologies and software quickly.
- A team player with a positive attitude and willingness to assist others.
- Must be legally eligible to work remotely in Kenya.
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2
Office Administrator & Operations Manager
50200 Tuwan
KES85000 Annually
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Posted 2 days ago
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Our client is seeking a proactive and highly organized Office Administrator & Operations Manager to oversee the daily administrative operations of their **Bungoma, Bungoma, KE** office. This hybrid role offers a blend of in-office collaboration and remote flexibility, ensuring a balanced work environment. The successful candidate will be responsible for managing office supplies, maintaining a tidy and efficient workspace, and coordinating with vendors and service providers. Key responsibilities include handling incoming and outgoing mail, managing the company's calendar and scheduling meetings, and preparing reports and presentations. You will also play a crucial role in onboarding new employees, ensuring they have the necessary resources and information to succeed. This position requires exceptional organizational skills, attention to detail, and the ability to multitask effectively. The administrator will act as the first point of contact for visitors and clients, providing a professional and welcoming experience. Furthermore, you will assist with travel arrangements, expense reporting, and basic bookkeeping tasks. Maintaining office equipment and ensuring its functionality is also part of the role, along with implementing and refining office policies and procedures to enhance operational efficiency. You will work closely with various departments to provide administrative support and facilitate smooth communication across the organization. Problem-solving and the ability to anticipate needs are highly valued. The ideal candidate will be proficient in standard office software and possess excellent communication skills, both written and verbal. This role is an excellent opportunity for an individual looking to make a significant impact in a growing organization.
Qualifications:
Qualifications:
- Diploma or Bachelor's degree in Business Administration, Management, or a related field.
- Proven experience in office administration or a similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent organizational and time management skills.
- Strong communication and interpersonal abilities.
- Ability to work independently and as part of a team.
- Experience with basic accounting principles is a plus.
- Customer service orientation.
- Discretion and a high level of confidentiality.
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3
Office Manager - Remote Operations Support
00100 Abothuguchi West
KES150000 Annually
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Our client is actively seeking a highly organized and efficient Office Manager to oversee and streamline the administrative operations of their fully remote workforce. This role is crucial for ensuring smooth day-to-day operations, supporting employees, and maintaining a productive remote work environment. The ideal candidate will possess exceptional organizational skills, a proactive approach to problem-solving, and a strong understanding of virtual office management best practices. You will be responsible for managing administrative tasks, coordinating internal communications, organizing virtual events, and ensuring efficient resource management for remote teams. Key responsibilities include maintaining digital filing systems, managing office supplies (for remote employees), coordinating travel arrangements (when necessary), and acting as a point of contact for employee inquiries. This position requires a detail-oriented individual with excellent time management abilities and proficiency in various office productivity software. You will play a vital role in fostering a positive and efficient remote company culture. If you are a motivated administrative professional with a passion for supporting remote operations and thrive in a virtual setting, this is an excellent opportunity. Your ability to anticipate needs, manage multiple priorities, and maintain a high level of professionalism will be highly valued. This role offers the flexibility to work from anywhere, contributing to the operational backbone of our client's dispersed team. The successful candidate will be instrumental in ensuring that administrative functions are seamless and effective for our client's operations impacting the wider Nairobi, Nairobi, KE area.
Responsibilities:
Responsibilities:
- Manage and coordinate administrative tasks for a fully remote workforce.
- Develop and implement efficient administrative processes for remote operations.
- Maintain digital filing systems and ensure efficient record-keeping.
- Manage office supplies and equipment procurement for remote employees.
- Coordinate internal communications and disseminate important information.
- Organize and facilitate virtual team meetings and events.
- Act as a primary point of contact for employee administrative inquiries.
- Assist with onboarding processes for new remote employees.
- Manage vendor relationships for administrative services.
- Ensure compliance with company policies and procedures in a remote context.
- Support executive team with administrative tasks as needed.
- Bachelor's degree in Business Administration, Management, or a related field.
- Minimum of 3 years of experience in office management, administration, or a similar role.
- Proven experience supporting remote teams or managing virtual office operations.
- Exceptional organizational and time management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a proactive attitude.
- Ability to multitask and prioritize tasks effectively in a remote environment.
- Discretion and ability to handle confidential information.
- Familiarity with project management tools is a plus.
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4
Office Manager & Operations Coordinator (Remote)
30101 Abothuguchi West
KES100000 Annually
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Job Description
Our client is seeking a highly organized and efficient Office Manager & Operations Coordinator to manage administrative functions and ensure smooth operational flow within a fully remote environment. This role requires a proactive individual with excellent multitasking abilities and a keen eye for detail. You will be responsible for a variety of administrative tasks, supporting daily operations and ensuring a productive remote workspace for all employees. Strong communication and interpersonal skills are vital for coordinating effectively across different teams and time zones.
Key Responsibilities:
Key Responsibilities:
- Oversee day-to-day administrative operations of the remote office.
- Manage office supplies, equipment, and vendor relationships.
- Coordinate internal communication channels and ensure information is disseminated effectively.
- Assist with onboarding new remote employees, ensuring they have the necessary resources and access.
- Maintain and organize digital filing systems and records.
- Manage scheduling for virtual meetings and assist with event coordination.
- Handle incoming and outgoing communications, including emails and calls.
- Support HR functions such as leave tracking and personnel record management.
- Identify and implement improvements to administrative processes and workflows.
- Serve as a point of contact for employee inquiries regarding administrative matters.
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5
Remote Office Administrator & Operations Coordinator
00101 Gathiruini
KES70000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client seeks a meticulous and proactive Remote Office Administrator and Operations Coordinator to manage the day-to-day administrative functions of their organization. This is a vital role that ensures the smooth and efficient operation of our client's business, despite the fully remote nature of the position. You will be the central point of contact for various administrative tasks, requiring excellent organizational skills and the ability to multitask effectively.
Key responsibilities include managing schedules and calendars, coordinating meetings and appointments, handling correspondence via email and phone, preparing reports and presentations, maintaining digital filing systems, and managing office supplies and vendor relationships. You will also be responsible for assisting with travel arrangements, processing invoices and expense reports, and providing general support to the management team and other staff members. The ability to anticipate needs and proactively solve problems is highly valued.
This role requires a strong command of modern office software suites, including word processing, spreadsheets, and presentation tools. Excellent written and verbal communication skills are essential for interacting with internal teams and external stakeholders. As a remote employee, you must demonstrate a high degree of self-discipline, time management, and the ability to work autonomously. You should be comfortable using various collaboration and communication tools, such as video conferencing platforms and instant messaging applications.
The successful candidate will be a detail-oriented individual with a commitment to accuracy and efficiency. Experience in a similar administrative or operational support role is required. This is a fantastic opportunity for someone looking to leverage their organizational talents in a flexible, remote capacity, contributing to the operational excellence of our client, even while supporting operations in the Mlolongo, Machakos area from afar.
Qualifications: Diploma or Bachelor's degree in Business Administration, Management, or a related field. Proven experience as an Office Administrator, Operations Coordinator, or in a similar administrative role (minimum 3 years). Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or equivalent Google Workspace tools. Strong organizational and time management skills. Excellent written and verbal communication skills. Ability to multitask and prioritize tasks effectively. Experience with remote work tools and platforms is advantageous. A proactive approach to problem-solving and a positive attitude.
Key responsibilities include managing schedules and calendars, coordinating meetings and appointments, handling correspondence via email and phone, preparing reports and presentations, maintaining digital filing systems, and managing office supplies and vendor relationships. You will also be responsible for assisting with travel arrangements, processing invoices and expense reports, and providing general support to the management team and other staff members. The ability to anticipate needs and proactively solve problems is highly valued.
This role requires a strong command of modern office software suites, including word processing, spreadsheets, and presentation tools. Excellent written and verbal communication skills are essential for interacting with internal teams and external stakeholders. As a remote employee, you must demonstrate a high degree of self-discipline, time management, and the ability to work autonomously. You should be comfortable using various collaboration and communication tools, such as video conferencing platforms and instant messaging applications.
The successful candidate will be a detail-oriented individual with a commitment to accuracy and efficiency. Experience in a similar administrative or operational support role is required. This is a fantastic opportunity for someone looking to leverage their organizational talents in a flexible, remote capacity, contributing to the operational excellence of our client, even while supporting operations in the Mlolongo, Machakos area from afar.
Qualifications: Diploma or Bachelor's degree in Business Administration, Management, or a related field. Proven experience as an Office Administrator, Operations Coordinator, or in a similar administrative role (minimum 3 years). Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or equivalent Google Workspace tools. Strong organizational and time management skills. Excellent written and verbal communication skills. Ability to multitask and prioritize tasks effectively. Experience with remote work tools and platforms is advantageous. A proactive approach to problem-solving and a positive attitude.
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6
Remote Office Manager - Operations and Administration
50100 Kakamega, Western
KES80000 Annually
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Posted 4 days ago
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Job Description
Our client is looking for a highly organized and detail-oriented Remote Office Manager to oversee administrative operations and ensure the smooth functioning of our dispersed team. This fully remote role requires exceptional organizational skills, strong communication abilities, and the capacity to manage various administrative tasks independently. You will be responsible for a wide range of duties, including managing office supplies and equipment (procurement and distribution for remote employees), coordinating virtual meetings and events, maintaining digital records, and supporting onboarding processes for new remote hires. The ideal candidate will have a proven track record in office administration or operations management, with a keen ability to anticipate needs and proactively solve problems. Proficiency in standard office software and familiarity with remote collaboration tools are essential. You will act as a central point of contact for administrative inquiries and ensure that operational procedures are efficient and effective. This role demands excellent time-management skills and the ability to prioritize tasks in a dynamic, work-from-home environment. Key responsibilities include:
- Managing the procurement and distribution of office supplies and equipment for remote employees.
- Coordinating virtual meetings, scheduling, and managing logistics for online company events.
- Maintaining organized digital filing systems and ensuring easy access to important documents.
- Assisting with the onboarding and offboarding processes for remote staff.
- Serving as a primary point of contact for administrative support inquiries from employees.
- Developing and implementing efficient administrative processes and workflows.
- Managing vendor relationships for office-related services and supplies.
- Assisting with budget tracking and expense management for administrative functions.
- Ensuring compliance with company policies and procedures in a remote work context.
- Providing support to various departments as needed on administrative matters.
- Implementing and managing systems for document management and information sharing.
- Organizing and coordinating team-building activities and virtual social events.
- Researching and recommending tools and technologies to enhance remote operational efficiency.
- Minimum of 3-5 years of experience in office management, operations, or a similar administrative role.
- Proven ability to manage diverse administrative tasks and maintain high levels of organization.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or Google Workspace.
- Experience with remote collaboration tools (e.g., Zoom, Slack, Asana, Trello).
- Strong time-management and prioritization abilities.
- Ability to work independently with minimal supervision.
- Experience in remote office management or supporting a distributed workforce is highly advantageous.
- A Bachelor's degree in Business Administration or a related field is a plus.
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7
Senior Office Manager - Remote Operations
80100 Nairobi, Nairobi
KES2800000 Annually
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Posted today
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Our client is seeking a highly efficient and proactive Senior Office Manager to oversee and streamline administrative operations for a fully remote organization. This role requires exceptional organizational, communication, and problem-solving skills to ensure the smooth functioning of daily operations. You will be responsible for managing office supplies and equipment procurement (for remote employees), coordinating virtual team events, overseeing vendor relationships, and ensuring compliance with company policies and procedures. The ideal candidate will be adept at managing budgets, implementing new administrative processes, and providing support to various departments. You will act as a central point of contact for employees seeking administrative assistance and help foster a positive and productive remote work culture. Experience with HR administrative tasks, facilities management (for a distributed team), and project coordination is highly desirable. You must be comfortable working independently, managing multiple priorities, and leveraging technology to optimize administrative workflows. This is a fully remote position offering the flexibility to work from anywhere, demanding a high degree of autonomy and responsibility. You will play a crucial role in ensuring our remote workforce is well-supported and operations run seamlessly. Responsibilities:
- Manage and coordinate all aspects of remote office operations, ensuring efficiency and productivity.
- Oversee procurement of office supplies, equipment, and necessary resources for remote employees.
- Develop and implement administrative policies and procedures for a distributed workforce.
- Manage vendor relationships, including negotiating contracts and ensuring quality service delivery.
- Coordinate virtual team meetings, events, and activities to foster team cohesion and engagement.
- Assist with onboarding processes for new remote employees, providing necessary administrative support.
- Manage office budgets and track expenses, ensuring cost-effectiveness.
- Serve as a point of contact for employee inquiries regarding administrative matters.
- Support HR functions with administrative tasks as needed.
- Identify opportunities for process improvements and implement solutions to enhance operational efficiency.
- Maintain organized records and ensure compliance with company policies.
- Bachelor's degree in Business Administration, Management, or a related field, or equivalent experience.
- Minimum of 6 years of experience in office management or administrative leadership, preferably in a remote or distributed environment.
- Proven experience in managing budgets, vendor relations, and procurement.
- Strong organizational, time management, and multitasking abilities.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in office productivity software (e.g., Microsoft Office Suite, Google Workspace) and collaboration tools (e.g., Slack, Zoom).
- Ability to work independently, take initiative, and manage projects effectively in a remote setting.
- Experience with HR administrative support is a plus.
- Demonstrated ability to foster a positive and productive work environment.
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