33 Newborn Care jobs in Kenya

Our client
Kärcher
is looking for a
Customer Care Specialist.

About
Kärcher

Kärcher is the world's leading provider of cleaning technology, recognised globally for innovation, quality, and sustainability. Our Kenyan operations are built on strong partnerships with dealers and distributors, delivering solutions that combine performance, efficiency, and impact.

The Opportunity

Join Kärcher as a
Customer Care Specialist

and be at the heart of driving customer satisfaction and growth in Kenya. This isn't just a support role – it's your opportunity to work directly with our dealers, distributors, and global teams, solving challenges, building strong relationships, and ensuring customers experience the very best of Kärcher. If you're ambitious, detail-oriented, and ready to grow with a global brand, this is the role for you.

What You will Do

• Be the go-to person for dealers and distributors across Kenya and East Africa.
• Handle questions on product availability, pricing, orders, and deliveries with speed and professionalism.
• Proactively update clients on orders and shipments, ensuring no surprises.
• Manage after-sales queries, complaints, and returns alongside the service team.
• Enter and track orders in SAP, ensuring accuracy in pricing, discounts, and terms.
• Liaise with warehouses, clearing agents, and logistics teams to guarantee timely deliveries.
• Prepare trade documents (invoices, packing lists, certificates, inspection requirements).
• Keep customer and product data accurate and up to date.
• Share customer feedback and market insights that shape sales strategies.

What We are Looking For

• Degree / Diploma in Business Administration, Supply Chain, Sales, or a related field.
• 2–3 years' experience in sales support, order management, or customer-facing roles.
• Strong communication, problem-solving, and multitasking skills.
• Proficiency in Microsoft Office; SAP experience is a plus.
• A self-starter who is detail-oriented, ambitious, and thrives in fast-paced environments.
• A team player who enjoys collaborating across sales, supply chain, and customer teams.

Why Join
Kärcher

Grow with a global leader

– gain exposure to international systems, practices, and networks.

Fast-track your career

– this role is a launchpad for ambitious professionals who want to move into commercial, operations, or leadership roles.

Be part of innovation

– work with a brand that's shaping cleaning technology worldwide.

Make an impact

– your work will directly influence customer satisfaction and regional growth.

Apply Now – Be Part of Kärcher's Global Success Story:

Send your CV and cover letter to

with the subject line
"Customer Care Specialist"

by
C.O.B. Wednesday, 15th October 2025

.

• Conduct thorough virtual skin assessments and consultations to understand client needs and concerns.
• Develop personalized skincare routines and treatment plans based on individual skin types and goals.
• Educate clients on proper skincare techniques, product usage, and healthy lifestyle choices.
• Provide remote guidance on product recommendations and application.
• Maintain detailed client records, including consultation notes, treatment history, and progress.
• Stay up-to-date with the latest trends, technologies, and ingredients in the beauty and wellness industry.
• Collaborate with other wellness professionals to offer holistic client care.
• Manage appointment scheduling and client communications effectively through digital platforms.
• Promote the company's services and products, focusing on client education and value.
• Ensure client confidentiality and adhere to all professional ethical standards.
• Continuously seek opportunities for professional development and skill enhancement.

• Certification from a recognized beauty school or aesthetician program.
• Proven experience as an Aesthetician or Skin Care Specialist, with a strong portfolio of client success stories.
• Comprehensive knowledge of dermatology, cosmetic ingredients, and various skincare treatments (e.g., facials, chemical peels, microdermabrasion).
• Excellent verbal and written communication skills, with a warm and empathetic demeanor.
• Proficiency in using video conferencing tools and CRM software for client management.
• A passion for beauty, wellness, and helping clients achieve their skin goals.
• Strong sales and client relationship-building skills.
• Ability to work independently, manage time effectively, and maintain high levels of productivity in a remote setting.
• Knowledge of various skin types and conditions.
• Experience with virtual consultations and telehealth platforms is highly desirable.
• Must be adaptable and eager to learn new techniques and technologies.

• Conduct remote health assessments and consultations for pediatric patients.
• Provide guidance on child development, nutrition, safety, and preventative health.
• Educate parents and caregivers on managing common childhood illnesses and conditions.
• Identify and escalate complex cases requiring in-person intervention or specialist referral.
• Maintain accurate and detailed electronic health records.
• Collaborate effectively with other healthcare professionals in a virtual setting.
• Develop and implement patient care plans remotely.
• Stay updated on the latest advancements in pediatric healthcare and telemedicine.

• Bachelor's or Master's degree in Nursing, Pediatrics, or a related healthcare field.
• Registered Nurse (RN) or equivalent professional license.
• Minimum of 3 years of experience in pediatric nursing or a related clinical setting.
• Experience with telemedicine platforms and electronic health records.
• Excellent diagnostic and problem-solving skills.
• Exceptional communication, empathy, and interpersonal skills.
• Ability to work independently and manage time effectively in a remote environment.

• Conduct remote consultations with parents/guardians to assess pediatric health issues.
• Provide evidence-based advice on child nutrition, immunization schedules, and developmental milestones.
• Educate families on managing common childhood ailments and emergencies.
• Develop personalized care plans for children with chronic or specific health needs.
• Collaborate with pediatricians and other healthcare professionals to ensure comprehensive patient care.
• Maintain accurate and confidential patient records using our client's secure digital platform.
• Stay current with the latest research and best practices in pediatrics and child development.
• Offer emotional support and resources to families navigating challenging health situations.
• Participate in virtual team meetings and professional development opportunities.
• Contribute to the development of educational materials for parents and the community.

• Conduct remote consultations and assessments with pediatric patients and their families.
• Develop individualized care plans in collaboration with physicians and specialists.
• Provide education and support to families on managing chronic conditions, medication adherence, and treatment protocols.
• Monitor patient progress through telehealth platforms, ensuring timely interventions when necessary.
• Coordinate care between various healthcare providers and resources.
• Answer patient and family inquiries regarding their health conditions and treatment.
• Document patient interactions, care plans, and progress notes accurately in electronic health records.
• Advocate for the needs of pediatric patients within the healthcare system.
• Stay up-to-date with the latest advancements in pediatric healthcare and telehealth practices.
• Participate in virtual team meetings and case reviews.
• Provide emotional support and counseling to families facing pediatric health challenges.
• Ensure compliance with all relevant healthcare regulations and best practices for remote care.

• Registered Nurse (RN) or equivalent healthcare professional qualification with a specialization in Pediatrics.
• Minimum of 3-5 years of experience in pediatric nursing or a related clinical role.
• Proven experience in case management, care coordination, or telehealth is highly desirable.
• Strong understanding of common pediatric chronic conditions (e.g., asthma, diabetes, congenital heart defects).
• Excellent communication, empathy, and interpersonal skills for interacting with children and families.
• Proficiency in using electronic health record systems and telehealth platforms.
• Ability to work independently, manage time effectively, and maintain a high level of organization in a remote setting.
• Valid professional license and certifications.
• Must be legally eligible to work remotely.

• Provide expert guidance and support on pediatric health and development to families.
• Develop and deliver educational resources on child health, nutrition, and safety.
• Conduct virtual consultations and assessments to address parental concerns.
• Screen for developmental milestones, behavioral issues, and potential health risks.
• Connect families with appropriate healthcare providers and community resources.
• Offer support and information on managing common childhood illnesses and chronic conditions.
• Advocate for the needs of children and families within the healthcare system.
• Maintain accurate and confidential client records.
• Collaborate with pediatricians, therapists, and other healthcare professionals.
• Stay current with advances in pediatric care and child development research.

• Bachelor's or Master's degree in Nursing, Pediatrics, Child Development, Social Work, or a related healthcare field.
• Registered Nurse (RN) with pediatric specialization, Certified Pediatric Nurse (CPN), or equivalent qualification is highly desirable.
• Minimum of 5 years of experience in pediatrics, child health, or a related field.
• Proven experience in health education, counseling, or family support.
• Strong knowledge of child development stages and common pediatric health issues.
• Excellent communication, interpersonal, and active listening skills.
• Proficiency with telehealth platforms and electronic health record (EHR) systems.
• Ability to work independently, manage time effectively, and maintain confidentiality in a remote setting.
• Empathy, patience, and a genuine passion for improving children's well-being.