2,848 Network Support jobs in Kenya

Remote Senior Network Support Engineer

80100 Shella KES2500000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking an experienced and highly skilled Senior Network Support Engineer to join their distributed technical team. This is a permanent, fully remote position that requires a deep understanding of network infrastructure, troubleshooting, and proactive maintenance. The successful candidate will be responsible for ensuring the stability, integrity, and optimal performance of client networks, providing advanced technical support, and implementing network solutions. You will collaborate with cross-functional teams to diagnose and resolve complex network issues, manage network devices, and contribute to network design and architecture. This role demands excellent analytical skills, a problem-solving mindset, and the ability to communicate technical information clearly to both technical and non-technical stakeholders. The ideal candidate will have a proven track record in network engineering, certifications such as CCNA/CCNP or equivalent, and extensive experience with various network protocols and hardware. You will be expected to work independently, manage your workload effectively, and contribute to a positive and productive remote team culture. Key responsibilities include providing Tier 3 support for network-related incidents, performing root cause analysis for recurring issues, configuring and managing routers, switches, firewalls, and VPNs; monitoring network performance using specialized tools; developing and implementing network security measures; documenting network configurations and procedures; mentoring junior team members; and participating in on-call rotation for critical network issues. While the position is fully remote, occasional virtual team meetings and collaborative sessions will be conducted. Candidates should be self-motivated, detail-oriented, and committed to delivering high-quality technical support and solutions. The ability to adapt to evolving technologies and manage multiple priorities in a dynamic environment is crucial. This is an excellent opportunity to leverage your expertise in a challenging and rewarding remote role, contributing to the robust infrastructure of our client's operations, specifically supporting teams that may interact with infrastructure in or around **Malindi, Kilifi, KE**. Fluency in English is essential.

Key Responsibilities:
  • Provide advanced troubleshooting and support for complex network issues.
  • Configure, manage, and maintain network hardware and software.
  • Monitor network performance and proactively identify potential problems.
  • Implement and enforce network security policies and procedures.
  • Conduct root cause analysis for network incidents and implement corrective actions.
  • Collaborate with other IT teams on infrastructure projects and deployments.
  • Develop and maintain network documentation, including diagrams and configurations.
  • Mentor and guide junior network support staff.
  • Participate in an on-call rotation to ensure 24/7 network availability.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • Minimum of 5 years of experience in network engineering and support.
  • In-depth knowledge of TCP/IP, routing protocols (BGP, OSPF), and network security concepts.
  • Experience with Cisco, Juniper, or other enterprise-level networking equipment.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Relevant industry certifications (e.g., CCNA, CCNP, JNCIS) are highly desirable.
  • Experience with cloud networking (AWS, Azure, GCP) is a plus.
  • Proven ability to work effectively in a fully remote environment.
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Network Administrator

Nairobi, Nairobi KES900000 - KES1200000 Y TechRon Ltd

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Company Description

TechRon Limited, a dynamic ICT company based in Kenya, is focused on leveraging emerging technologies to enhance operational efficiency and increase productivity. By addressing market challenges, we drive innovation to empower businesses with competitive advantages, fostering sustainable development. Our commitment is to create a thriving ecosystem and promote sustainable business growth.

Role Description

This is a full-time on-site role for a Network Administrator located in Nairobi County, Kenya. The Network Administrator will be responsible for managing and maintaining the company's network infrastructure, performing system administration tasks, ensuring network security, and troubleshooting network issues. Additionally, the role involves providing technical support to users and ensuring the smooth operation of all network systems.

Qualifications

  • Network Administration and Network Security skills
  • System Administration and Troubleshooting skills
  • Technical Support skills
  • Good communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Relevant certifications such as CCNA, CompTIA Network+, or equivalent are a plus
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Telecom Network Administrator

30100 Tuwan KES70000 Annually WhatJobs

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full-time
Our client is seeking a skilled and diligent Telecom Network Administrator to manage and maintain their telecommunications infrastructure in a fully remote capacity. This role is essential for ensuring the smooth operation, reliability, and performance of our client's network systems, including voice, data, and video communication platforms. The ideal candidate will have a solid understanding of network hardware, software, protocols, and security best practices. As a remote-first position, you will be responsible for monitoring network performance, troubleshooting connectivity issues, performing system upgrades, and providing technical support to users, all from a remote location. Key responsibilities include configuring and maintaining routers, switches, firewalls, and other network devices; managing IP addressing and DNS; implementing and enforcing network security policies; and ensuring network availability and disaster recovery capabilities. You will also be involved in documenting network configurations and procedures, and collaborating with vendors for hardware and software support. Strong problem-solving skills, attention to detail, and the ability to work independently are critical for this role. Excellent communication skills are necessary to interact effectively with internal teams and potentially external partners in a virtual environment. The **location** is identified as Kitale, Trans-Nzoia, KE , but the work is performed entirely remotely.

Responsibilities:
  • Install, configure, and maintain network hardware and software (routers, switches, firewalls).
  • Monitor network performance, availability, and security.
  • Troubleshoot network issues and resolve connectivity problems promptly.
  • Manage IP addressing schemes, DNS, and DHCP services.
  • Implement and enforce network security policies and procedures.
  • Perform regular system backups and ensure disaster recovery readiness.
  • Administer user accounts and permissions related to network services.
  • Document network configurations, procedures, and troubleshooting guides.
  • Collaborate with IT support and other teams on network-related projects.
  • Stay up-to-date with network technologies and best practices.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field.
  • Minimum of 3 years of experience in network administration, preferably with a focus on telecommunications.
  • Proficiency with network devices from major vendors (e.g., Cisco, Juniper, Huawei).
  • Strong understanding of TCP/IP, routing protocols (e.g., OSPF, BGP), VLANs, and VPNs.
  • Experience with network security principles and tools (firewalls, IDS/IPS).
  • Familiarity with VoIP technologies and IP telephony systems.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work independently and manage time effectively in a remote setting.
  • Good communication and interpersonal skills for remote collaboration.
  • Relevant certifications (e.g., CCNA, Network+) are a plus.
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Senior Network Administrator

90100 Mangu KES145000 Annually WhatJobs

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full-time
Our client, a rapidly growing technology firm, is seeking a highly experienced Senior Network Administrator to join their IT infrastructure team. This role is critical for ensuring the reliability, security, and performance of the company's network operations. The ideal candidate will possess a deep understanding of network protocols, hardware, and software, with expertise in configuring and managing complex network environments. Responsibilities include designing, implementing, and maintaining local area networks (LANs), wide area networks (WANs), and wireless networks. You will be responsible for network monitoring, troubleshooting, and performance optimization to ensure seamless connectivity for all users. This position requires strong analytical and problem-solving skills, with the ability to diagnose and resolve network issues efficiently. Collaboration with other IT professionals to support server infrastructure, security measures, and user access will be a key aspect of the role. You will also be involved in capacity planning and recommending network upgrades to meet evolving business needs. Experience with network security best practices, firewall management, and intrusion detection systems is essential. The ability to document network configurations and procedures accurately is also required. While this role offers a hybrid work model, involving some on-site presence in **Machakos, Machakos, KE**, it provides flexibility for remote work, allowing for effective management of network operations. We are looking for a dedicated and skilled professional committed to maintaining a robust and secure network infrastructure.
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Senior Network Administrator

10100 Nyeri Town KES100000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client is seeking a highly skilled Senior Network Administrator to manage and maintain their IT infrastructure. This is a fully remote position, demanding a proactive approach to network security, performance, and reliability. The ideal candidate will possess extensive experience in network design, implementation, and troubleshooting. You will be responsible for overseeing the day-to-day operations of the network, ensuring seamless connectivity for all users and systems. Your duties will include installing, configuring, and maintaining network hardware and software, monitoring network performance, and implementing security measures to protect against threats. A critical aspect of this role involves diagnosing and resolving complex network issues, often requiring quick and effective solutions. You will also be involved in capacity planning, disaster recovery, and business continuity initiatives. The successful applicant will collaborate with other IT professionals to support end-user requests and implement new technologies. Strong knowledge of TCP/IP, DNS, DHCP, VPNs, and firewall management is essential. Experience with cloud networking platforms (e.g., AWS, Azure) is highly desirable. This remote role requires exceptional problem-solving skills, meticulous attention to detail, and the ability to work independently with minimal supervision. Excellent communication and documentation skills are paramount, as you will be responsible for creating and maintaining network diagrams and procedures. You must be adept at prioritizing tasks and managing multiple projects simultaneously. This is an excellent opportunity to contribute your expertise to a growing organization and ensure the robust functioning of their critical IT systems from anywhere. We are looking for an individual who is committed to maintaining a secure and efficient network environment. The successful candidate will play a key role in supporting the technological needs of the organization, ensuring all systems are up-to-date and performing optimally. The ability to adapt to evolving technologies and a passion for maintaining network integrity are highly valued. This position is ideal for a seasoned IT professional seeking a challenging and rewarding remote career opportunity, contributing to the seamless operation of systems that support operations, including those relevant to infrastructure and maintenance needs in the region around Nyeri, Nyeri, KE .
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Senior Telco Network Administrator

KES900000 - KES1200000 Y Qinshift

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This is us
At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development.

This is your role
Advanced Networking Expertise
Routing & Core Protocols

  • Proficient in OSPF, ISIS, and BGP for scalable and resilient routing architectures
  • Experience with first-hop redundancy protocols such as VRRP, HSRP, and GLBP
  • Strong understanding of Virtual Routing and Forwarding (VRF) for network segmentation
  • Hands-on experience with MPLS technologies including LDP and RSVP for efficient packet forwarding
  • Skilled in Traffic Engineering to optimize network performance and resource utilization
  • Advanced Quality of Service (QoS) configuration for prioritizing critical traffic
  • Capable of designing and implementing complex route policies and redistribution strategies

MPLS & VPN Technologies

  • Expertise in MPLS Layer 2 and Layer 3 VPNs for enterprise connectivity
  • Familiarity with Inter-AS VPN solutions (Options B and C) for multi-provider environments
  • Knowledge of IPv6 over MPLS using 6PE and 6VPE
  • Experience with VPLS and Hierarchical VPLS for multipoint Ethernet services
  • Understanding of Next-Generation Multicast VPN (NG-MVPN) for multicast traffic delivery

WAN & Overlay Technologies

  • Proven experience deploying and managing SD-WAN solutions to enhance WAN flexibility, performance, and cost-efficiency

High Availability & Network Protection

  • Strong grasp of high availability mechanisms including Fast Reroute (FRR), Loop-Free Alternates (LFA), and link/node protection to ensure uninterrupted service

Advanced Multicast

  • In-depth knowledge of multicast protocols such as PIM, MSDP, and IGMP for efficient group communication across networks

Hands-on Experience With Major Networking Platforms

  • Cisco (preferred)
  • Fortinet
  • Juniper
  • Nokia (strong advantage)

Security Expertise
Firewall & Threat Prevention

  • Experience with traditional firewalls and next-generation solutions (IPS/IDS/NGFW)
  • Skilled in configuring and managing IPSec VPNs including DMVPN, GET VPN, and FlexVPN
  • Familiarity with Remote Access VPNs using AnyConnect and FortiClient

Threat Mitigation & Traffic Control

  • Knowledge of BGP-based security techniques such as Remote Triggered Black Hole (RTBH) and Flowspec
  • Experience with web proxies, URL filtering, and NAT for secure and controlled internet access
  • Ability to analyze security logs and NetFlow data for threat detection and performance monitoring
  • Competence in correlating and responding to security incidents in real-time

Identity & Access Control

  • Proficiency in Cisco Identity Services Engine (ISE) for centralized access control
  • Experience with 802.1X authentication and TrustSec for secure network access
  • Familiarity with MACsec for Layer 2 encryption
  • Understanding of virtual security contexts (VDOMs) for multi-tenant environments
  • Implementation of multi-factor authentication using DUO 2FA

W
e take pride in the diverse skills and character of our teams, welcoming everyone to apply and contribute to our collective strength
.

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Remote Lead Network Administrator

60100 Embu, Eastern KES180000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client is seeking a highly skilled and experienced Lead Network Administrator to join their expanding IT department. This is a fully remote position, offering the flexibility to work from any location. The successful candidate will be responsible for the design, implementation, maintenance, and troubleshooting of our client's network infrastructure. You will play a critical role in ensuring network security, reliability, and performance to support business operations. This includes managing servers, firewalls, routers, switches, and other networking hardware and software. The Lead Network Administrator will also be involved in planning network upgrades, implementing new technologies, and developing disaster recovery plans.

Responsibilities:
  • Oversee the daily operations of the network infrastructure, including routers, switches, firewalls, VPNs, and wireless networks.
  • Design, install, configure, and maintain network hardware and software across multiple sites.
  • Monitor network performance and troubleshoot network-related issues to ensure optimal operation and minimal downtime.
  • Implement and maintain network security measures to protect against unauthorized access and cyber threats.
  • Develop and execute network disaster recovery and business continuity plans.
  • Perform regular system backups and recovery operations.
  • Manage network user accounts, permissions, and access rights.
  • Plan and execute network upgrades, expansions, and migrations.
  • Stay current with network technologies, best practices, and emerging trends.
  • Provide technical support and guidance to junior IT staff.
  • Document network configurations, procedures, and policies.
  • Collaborate with other IT teams to ensure seamless integration of network services.
  • Manage vendor relationships for network hardware and software.
  • Conduct regular network vulnerability assessments and implement remediation strategies.

Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
  • Minimum of 7 years of experience in network administration and support.
  • Proven experience with network hardware (Cisco, Juniper, etc.) and network protocols (TCP/IP, DNS, DHCP, etc.).
  • Strong knowledge of network security principles and practices, including firewalls, VPNs, and intrusion detection/prevention systems.
  • Experience with cloud networking technologies (AWS, Azure, GCP) is a plus.
  • Relevant certifications such as CCNA, CCNP, CompTIA Network+ are highly desirable.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills, with the ability to work effectively in a remote team environment.
  • Ability to manage multiple projects and prioritize tasks effectively.
  • Experience with network monitoring tools (e.g., SolarWinds, Nagios).

This fully remote role requires you to be proactive, self-motivated, and possess excellent communication skills. The **location** associated with this role is **Embu, Embu, KE**, but the work is performed entirely online.
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Junior Network Administrator Apprentice

20102 Mwembe KES25000 Monthly WhatJobs

Posted 2 days ago

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intern
Our client is offering an exciting remote apprenticeship opportunity for aspiring Junior Network Administrators. This program is designed for individuals eager to learn and gain practical experience in managing and maintaining network infrastructure. As a remote apprentice, you will work under the guidance of experienced network engineers, assisting with daily tasks and learning essential networking concepts. Your responsibilities will include monitoring network performance, assisting with user support for network-related issues, and helping to maintain network documentation. You will gain hands-on experience with network devices, troubleshooting tools, and basic network security practices. The ideal candidate is a highly motivated individual with a strong desire to pursue a career in IT networking. A basic understanding of computer hardware and software is beneficial, and a willingness to learn rapidly is paramount. Excellent communication skills and the ability to follow instructions carefully are essential for success in this remote role. You must possess a reliable internet connection and a dedicated workspace. This apprenticeship is an excellent pathway to developing a solid foundation in network administration.
Responsibilities:
  • Assist in monitoring network performance and health.
  • Provide basic technical support for network-related user issues.
  • Help maintain network equipment and cabling infrastructure.
  • Assist with the creation and updating of network documentation.
  • Learn and apply basic network troubleshooting techniques.
  • Participate in team meetings and training sessions.
  • Follow established network security protocols.
Qualifications:
  • High school diploma or equivalent required.
  • A strong interest in computer networking and IT infrastructure.
  • Basic understanding of computer systems and operating systems.
  • Excellent problem-solving and analytical skills.
  • Good communication and interpersonal skills.
  • Ability to learn quickly and follow directions.
  • Must have a reliable internet connection and a suitable remote workspace.
This is a valuable remote apprenticeship opportunity for individuals looking to start their career in IT, located near **Nakuru, Nakuru, KE**, or any remote location. Our client is dedicated to fostering professional growth.
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Remote Senior Network Administrator

40100 Kisumu KES200000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client is actively seeking a highly skilled and experienced Senior Network Administrator to join their fully remote IT department. In this crucial role, you will be responsible for the design, implementation, and maintenance of robust and secure network infrastructure. As a remote-first organization, we offer the flexibility and autonomy to manage your responsibilities from anywhere, fostering a productive and efficient work environment. You will troubleshoot complex network issues, ensuring maximum uptime and performance across all systems. This position requires a deep understanding of network protocols, hardware, and software, with a strong emphasis on cybersecurity best practices. Your duties will include configuring and supporting network devices such as routers, switches, firewalls, and VPNs. You will also be involved in network monitoring, performance tuning, and capacity planning. Developing and enforcing network policies and procedures to ensure data integrity and security will be a core part of your responsibilities. Proactive identification of potential network vulnerabilities and the implementation of preventive measures are essential. You will work closely with other IT professionals to support company-wide technology initiatives. This role is perfect for a seasoned professional who excels in a remote setting and possesses excellent problem-solving abilities. A commitment to staying current with emerging network technologies and security threats is expected. Our client values initiative, collaboration, and a dedication to maintaining a high-performing, secure network environment. This is an outstanding opportunity to leverage your expertise in a challenging and rewarding remote role.

Responsibilities:
  • Design, implement, and maintain network infrastructure.
  • Configure and manage network devices (routers, switches, firewalls, VPNs).
  • Monitor network performance and troubleshoot issues to ensure high availability.
  • Implement and enforce network security policies and procedures.
  • Perform regular network audits and vulnerability assessments.
  • Manage network hardware and software lifecycles.
  • Provide technical support and guidance to end-users and other IT staff.
  • Develop and maintain network documentation.
  • Plan and execute network upgrades and expansions.
  • Stay updated on latest network technologies and security trends.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • Minimum of 5 years of experience in network administration.
  • Proven experience with network hardware (Cisco, Juniper, etc.) and software.
  • In-depth knowledge of TCP/IP, DNS, DHCP, VLANs, and routing protocols (OSPF, BGP).
  • Strong understanding of network security principles and practices (firewalls, IDS/IPS, VPNs).
  • Experience with network monitoring tools.
  • Excellent analytical and problem-solving skills.
  • Ability to work independently and manage tasks effectively in a remote environment.
  • Relevant certifications (e.g., CCNA, CCNP, CompTIA Network+) are a plus.
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