883 Network Support jobs in Kenya
Remote Network Support Specialist
30100 Moiben
KES80000 month
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for a highly skilled and motivated Remote Network Support Specialist to join their dynamic IT team. This is a fully remote position, offering the flexibility to work from anywhere within Kenya. You will be responsible for providing exceptional technical support to our clients and internal users, troubleshooting network-related issues, and ensuring the smooth operation of our IT infrastructure. Key responsibilities include diagnosing and resolving hardware and software problems, managing network connectivity issues, configuring routers, switches, and firewalls, and providing end-user support via phone, email, and chat. You will also be involved in network monitoring, performing regular system maintenance, and implementing security best practices. The ideal candidate will have a proven track record in network administration or support, with strong knowledge of TCP/IP, DNS, DHCP, VPNs, and various operating systems (Windows, Linux). Certifications such as CompTIA Network+ or CCNA are highly desirable. Excellent problem-solving abilities, attention to detail, and the capacity to work independently and manage your time effectively are crucial for success in this remote role. You will need to maintain clear and concise communication with users, documenting all support activities and resolutions. Our client offers a collaborative remote work environment, opportunities for professional development, and a competitive compensation package. If you are passionate about technology, enjoy solving complex technical challenges, and thrive in a remote setting, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
0
Senior Network Administrator
20100 Mwembe
KES65000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for a proactive and skilled Senior Network Administrator to manage and maintain their robust IT infrastructure in Nakuru, Nakuru, KE . This role is crucial for ensuring the smooth operation, security, and performance of the company's network systems.
The successful candidate will be responsible for the installation, configuration, and maintenance of network hardware and software, including routers, switches, firewalls, and VPNs. You will also monitor network performance, troubleshoot connectivity issues, and implement network security measures to protect against cyber threats. This position requires a deep understanding of network protocols, network design, and troubleshooting methodologies. The Senior Network Administrator will also be involved in network upgrades, capacity planning, and documentation.
Key responsibilities include:
Required Qualifications:
The successful candidate will be responsible for the installation, configuration, and maintenance of network hardware and software, including routers, switches, firewalls, and VPNs. You will also monitor network performance, troubleshoot connectivity issues, and implement network security measures to protect against cyber threats. This position requires a deep understanding of network protocols, network design, and troubleshooting methodologies. The Senior Network Administrator will also be involved in network upgrades, capacity planning, and documentation.
Key responsibilities include:
- Install, configure, and manage network infrastructure including routers, switches, firewalls, and wireless access points.
- Monitor network performance and troubleshoot connectivity issues to ensure optimal uptime.
- Implement and maintain network security protocols, policies, and firewalls.
- Manage VPN connections and ensure secure remote access for employees.
- Perform regular network maintenance, including software updates and patching.
- Conduct network performance analysis and capacity planning.
- Develop and maintain network documentation, including diagrams and configuration guides.
- Respond to network-related incidents and provide timely resolution.
- Collaborate with IT teams on system integration and infrastructure projects.
- Stay current with emerging network technologies and security best practices.
- Provide technical support and guidance to junior IT staff.
Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 4 years of experience in network administration.
- Proven experience with Cisco, Juniper, or similar network hardware.
- Strong knowledge of TCP/IP, DNS, DHCP, routing protocols (e.g., OSPF, BGP), and switching technologies.
- Experience with network security principles, firewalls, and VPNs.
- Familiarity with network monitoring tools (e.g., Nagios, Zabbix, SolarWinds).
- Relevant certifications such as CCNA, CCNP, or CompTIA Network+ are highly desirable.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal abilities.
This advertiser has chosen not to accept applicants from your region.
1
Remote IT Network Administrator
40200 Moiben
KES70000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a skilled and experienced Remote IT Network Administrator to manage and maintain their network infrastructure. This fully remote position offers the opportunity to ensure the smooth operation, security, and efficiency of our client's network from any location. You will be responsible for installing, configuring, troubleshooting, and upgrading network hardware and software, including routers, switches, firewalls, and servers. Your role will involve monitoring network performance, implementing security measures, and ensuring network availability and reliability. The ideal candidate will possess a strong understanding of network protocols, network architecture, and cybersecurity best practices. Excellent problem-solving skills, attention to detail, and the ability to work independently in a remote setting are essential. Proficiency in network management tools and a commitment to maintaining a secure and high-performing network are paramount. We are looking for a proactive and technically adept individual who can provide robust IT support and ensure the integrity of our client's network assets. This is a fantastic opportunity for an experienced network professional to contribute their expertise in a flexible, remote work environment. Key responsibilities include:
- Installing, configuring, and maintaining network hardware and software.
- Monitoring network performance and troubleshooting connectivity issues.
- Implementing and managing network security measures, including firewalls and VPNs.
- Ensuring network reliability, availability, and optimal performance.
- Managing user accounts, permissions, and access controls.
- Performing regular system backups and recovery operations.
- Identifying and resolving network bottlenecks and performance issues.
- Documenting network configurations, procedures, and troubleshooting steps.
- Providing technical support to end-users on network-related issues.
- Staying up-to-date with the latest network technologies and security threats.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience as a Network Administrator or in a similar IT role.
- Strong knowledge of network protocols (TCP/IP, DNS, DHCP, VPN).
- Experience with network hardware from vendors such as Cisco, Juniper, or HP.
- Proficiency in network monitoring and management tools.
- Understanding of cybersecurity principles and best practices.
- Excellent problem-solving and analytical skills.
- Ability to work independently and manage time effectively in a remote environment.
- Relevant certifications such as CCNA, CCNP, or CompTIA Network+ are highly desirable.
- Strong communication and documentation skills.
This advertiser has chosen not to accept applicants from your region.
2
Remote Telecoms Network Administrator
50100 Kitale, Rift Valley
KES70000 month
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a skilled and proactive Remote Telecoms Network Administrator to manage and maintain their telecommunications infrastructure. This role is critical for ensuring the reliability, performance, and security of the company's network services. You will be responsible for system monitoring, troubleshooting, user support, and implementing network upgrades and configurations. This is a fully remote position, demanding strong technical expertise and excellent communication skills for virtual collaboration with team members and end-users. The ideal candidate will possess a deep understanding of network protocols, hardware, and software, with a proven ability to manage and optimize telecom systems. Key responsibilities include:
- Monitoring network performance and availability to ensure optimal uptime.
- Troubleshooting and resolving network issues, including connectivity problems and service disruptions.
- Administering and configuring network hardware, such as routers, switches, and firewalls.
- Managing user accounts, permissions, and access controls for network resources.
- Implementing and maintaining network security measures to protect against threats.
- Performing regular system updates, patches, and security audits.
- Developing and maintaining network documentation, including diagrams and configuration standards.
- Providing remote technical support to end-users for network-related issues.
- Planning and executing network upgrades and expansions.
- Collaborating with vendors and service providers on network solutions and support.
- Analyzing network traffic and performance data to identify potential bottlenecks and areas for improvement.
- Implementing backup and disaster recovery procedures for network systems.
- Ensuring compliance with industry standards and company policies.
- Responding to network alerts and incidents promptly and efficiently.
- Staying up-to-date with emerging networking technologies and best practices.
This advertiser has chosen not to accept applicants from your region.
3
Remote Telecom Network Administrator
50200 Bungoma, Western
KES100000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking an experienced Remote Telecom Network Administrator to oversee and maintain their telecommunications infrastructure. This fully remote role is critical for ensuring the reliability, performance, and security of our communication networks. You will be responsible for the installation, configuration, and ongoing management of telecommunications equipment, including routers, switches, servers, and VoIP systems. Your duties will involve monitoring network performance, troubleshooting technical issues, and implementing upgrades and patches to optimize network operations. The ideal candidate will possess a deep understanding of networking protocols, telecommunications technologies (e.g., MPLS, BGP, SD-WAN), and security best practices. Proven experience with network management tools and monitoring software is essential. You should have strong analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues remotely. Excellent communication skills are required for collaborating with internal teams and external vendors. This remote position offers the flexibility to manage network operations from anywhere, contributing to a seamless communication experience for the organization. You will play a vital role in maintaining robust and efficient telecommunications services. Continuous learning and staying updated with the latest advancements in telecom technology are crucial for success. Join a forward-thinking company where your expertise in network administration will be instrumental in ensuring connectivity and operational excellence, all managed remotely.
This advertiser has chosen not to accept applicants from your region.
4
Remote Aviation Network Administrator
01001 Abothuguchi West
KES160000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Join a cutting-edge aviation technology firm as a Remote Aviation Network Administrator. In this vital, fully remote position, you will be responsible for the design, implementation, maintenance, and security of complex computer networks that support critical aviation operations. You will ensure the reliability, performance, and integrity of our client's network infrastructure, enabling seamless communication and data flow for flight operations, air traffic control, and other essential aviation services. Your expertise will be crucial in safeguarding sensitive data and ensuring system uptime. Key responsibilities include:
- Designing, configuring, and managing local area networks (LAN) and wide area networks (WAN).
- Installing, maintaining, and troubleshooting network hardware, including routers, switches, firewalls, and wireless access points.
- Monitoring network performance and ensuring optimal operation and availability.
- Implementing and maintaining network security measures, including intrusion detection/prevention systems and VPNs.
- Managing IP addressing, routing protocols, and network services (DNS, DHCP).
- Performing regular network audits and vulnerability assessments.
- Developing and executing disaster recovery and business continuity plans for network infrastructure.
- Providing remote technical support to end-users and resolving network-related issues.
- Staying current with emerging network technologies and security threats.
- Documenting network configurations, procedures, and security policies.
This advertiser has chosen not to accept applicants from your region.
5
Senior Telecom Network Engineer - Remote Support
01000 Makongeni
KES180000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a prominent telecommunications provider, is actively seeking a highly skilled Senior Telecom Network Engineer to join their advanced technical team. This is a fully remote position, offering the chance to contribute to critical network infrastructure from anywhere. As a Senior Telecom Network Engineer, you will be responsible for the design, implementation, optimization, and maintenance of complex telecommunications networks. Your expertise will be vital in ensuring network reliability, performance, and security. Key duties include planning network upgrades and expansions, configuring network devices (routers, switches, firewalls), and troubleshooting network issues to minimize downtime. You will collaborate closely with cross-functional teams, including operations, development, and customer support, primarily through virtual communication channels. This role involves monitoring network performance using sophisticated tools, identifying potential bottlenecks, and implementing solutions to enhance efficiency. You will also be involved in capacity planning, network security audits, and developing disaster recovery strategies. A Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications, or a related field, along with a minimum of 6 years of experience in telecommunications network engineering, is required. Certifications such as CCNA, CCNP, or equivalent are highly advantageous. Strong analytical skills, a deep understanding of network protocols (TCP/IP, BGP, OSPF, MPLS), and hands-on experience with various network technologies are essential. The ability to work independently, manage time effectively in a remote setting, and possess excellent verbal and written communication skills are paramount. This role is perfect for a seasoned network engineer who excels in a remote-first environment and is passionate about building and maintaining robust, high-performance telecom networks.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Network support Jobs in Kenya !
6
Telecom Network Engineer - Field Operations Support
20200 Kapsuser
KES300000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client, a leading telecommunications provider, is seeking a skilled Telecom Network Engineer to provide essential remote support for their expanding network infrastructure. This role is critical for ensuring the reliability, performance, and availability of the telecom network across various regions. You will leverage your expertise to monitor network health, troubleshoot issues remotely, and contribute to network optimization efforts.
Key Responsibilities:
Qualifications:
This is an excellent opportunity to contribute to the vital telecommunications infrastructure of Kenya in a role that offers the flexibility of remote work.
Key Responsibilities:
- Monitor the performance and availability of telecommunications network equipment and services using specialized tools.
- Diagnose and resolve network issues remotely, including connectivity problems, performance degradation, and hardware failures.
- Perform remote configuration and maintenance of network devices such as routers, switches, and base stations.
- Analyze network traffic patterns and identify potential bottlenecks or capacity constraints.
- Implement network changes and upgrades in coordination with field operations teams.
- Respond to network alarms and incidents, ensuring timely resolution according to service level agreements (SLAs).
- Collaborate with cross-functional teams, including field technicians and system administrators, to address complex issues.
- Develop and maintain network documentation, including diagrams, configurations, and troubleshooting guides.
- Participate in the testing and evaluation of new network technologies and solutions.
- Provide technical support and guidance to field personnel as needed.
- Contribute to proactive network maintenance and capacity planning based on performance data.
- Manage network security protocols and ensure adherence to best practices in a remote operational context.
Qualifications:
- Bachelor's degree in Electrical Engineering, Telecommunications Engineering, Computer Science, or a related field.
- Minimum of 5 years of experience in telecommunications network engineering.
- Strong knowledge of TCP/IP, routing protocols (e.g., OSPF, BGP), switching technologies, and wireless communication principles.
- Experience with network monitoring tools (e.g., SNMP, NetFlow) and troubleshooting methodologies.
- Familiarity with various telecom hardware vendors and platforms.
- Certifications such as CCNA, CCNP, or equivalent are highly desirable.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to articulate technical information clearly.
- Proven ability to work effectively in a remote environment, managing tasks and collaborating with teams.
This is an excellent opportunity to contribute to the vital telecommunications infrastructure of Kenya in a role that offers the flexibility of remote work.
This advertiser has chosen not to accept applicants from your region.
7
Remote Technical Support Specialist - Network Infrastructure
20100 Kakamega, Western
KES300000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a leading provider of advanced technology solutions, is seeking a skilled Remote Technical Support Specialist focused on network infrastructure to join their customer support division. This is a fully remote position, allowing you to provide critical technical assistance to clients from anywhere. You will be responsible for diagnosing and resolving complex network-related issues, guiding users through troubleshooting steps, and ensuring the optimal performance of our clients' network systems. This role requires a strong technical aptitude, excellent problem-solving skills, and a passion for customer service.
Key Responsibilities:
Qualifications:
This fully remote role is perfect for IT professionals passionate about supporting clients and resolving complex network challenges.
Key Responsibilities:
- Provide first and second-level technical support for network hardware and software issues via phone, email, and chat.
- Diagnose and resolve connectivity problems, network performance issues, and hardware malfunctions.
- Guide customers through step-by-step solutions for installation, configuration, and troubleshooting of network devices.
- Escalate unresolved issues to senior support staff or engineering teams with detailed problem descriptions.
- Maintain accurate records of customer interactions, issues, and resolutions in the ticketing system.
- Develop and update technical documentation, FAQs, and knowledge base articles.
- Identify recurring technical issues and propose solutions or product improvements.
- Ensure customer satisfaction by providing timely, accurate, and professional support.
- Stay updated on network technologies, security best practices, and company products.
Qualifications:
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
- Minimum of 3 years of experience in technical support, with a strong focus on network infrastructure.
- Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VPNs, routing, switching).
- Experience with troubleshooting network hardware (routers, switches, firewalls) and software.
- Proficiency in remote support tools and ticketing systems (e.g., Zendesk, ServiceNow).
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users.
- Ability to work independently, manage time effectively, and handle multiple support requests simultaneously in a remote environment.
This fully remote role is perfect for IT professionals passionate about supporting clients and resolving complex network challenges.
This advertiser has chosen not to accept applicants from your region.
8