1 Medical Director jobs in Kenya
Senior Medical Spa Director (Remote)
30200 Moiben
KES420000 Annually
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Job Description
Our client, a premier wellness and beauty brand, is seeking an experienced and visionary Senior Medical Spa Director to lead our operations. This is a fully remote position, requiring exceptional leadership, business acumen, and a passion for client-centric, results-driven aesthetic services. You will be responsible for overseeing the strategic direction, operational efficiency, marketing, and overall success of our medical spa services. The ideal candidate will have a proven track record in managing high-end spa environments, a deep understanding of aesthetic treatments and medical-grade skincare, and the ability to inspire and manage a remote team of professionals.
Key Responsibilities:
Key Responsibilities:
- Develop and execute strategic business plans to drive revenue growth and profitability for the medical spa division.
- Oversee all aspects of daily operations, ensuring the highest standards of client service, safety, and regulatory compliance.
- Lead, mentor, and manage a remote team of estheticians, nurses, technicians, and administrative staff.
- Develop and implement effective marketing and sales strategies to attract and retain clients.
- Manage inventory, procurement, and vendor relationships for all spa products and equipment.
- Ensure all treatments and services are performed to the highest professional standards, adhering to medical protocols.
- Monitor key performance indicators (KPIs) and financial reports, identifying areas for improvement and implementing corrective actions.
- Foster a positive and motivating work environment for the remote team.
- Stay abreast of the latest trends, technologies, and treatments in the beauty and wellness industry.
- Manage client relations, resolving issues and ensuring exceptional customer satisfaction.
- Oversee training and continuing education programs for spa staff.
- Contribute to the development of new service offerings and treatment protocols.
- Bachelor's degree in Business Administration, Marketing, Healthcare Management, or a related field. Advanced degree or relevant certifications in aesthetic treatments or spa management are highly advantageous.
- Minimum of 7 years of experience in spa management, with at least 4 years in a leadership role, preferably within a medical spa or high-end aesthetic clinic setting.
- Proven experience in developing and executing successful business and marketing strategies.
- In-depth knowledge of a wide range of aesthetic treatments, medical-grade skincare, laser technologies, and cosmetic procedures.
- Strong understanding of relevant health and safety regulations, licensing, and compliance requirements.
- Exceptional leadership, communication, and interpersonal skills.
- Demonstrated ability to manage budgets, P&Ls, and financial performance.
- Proficiency in spa management software and CRM systems.
- Ability to effectively manage and motivate a remote team, fostering a collaborative and results-oriented culture.
- Passion for the beauty and wellness industry, with a commitment to continuous learning and professional development.
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