170 Managing Correspondence jobs in Kenya

Job Title – Assistant Admin

Location:
Gitaru, Kikuyu Area, Kiambu County, Kenya

Application Deadline:
18
th
September 2025

Start Date:
Immediate

Our client is a fast-growing Internet Service Provider (ISP) based in Kiambu County. With a dedicated technical team and an expanding customer base, they are committed to delivering reliable internet solutions, maintaining operational efficiency, and providing exceptional customer service.

We are looking for a proactive and detail-oriented
Assistant Admin
to join their team. The ideal candidate will support daily operations, manage documentation, coordinate internal communications and assist with logistics and customer interactions to ensure smooth and efficient business operations.

Key Responsibilities

· Manage and update internal documents including client records and service request logs.

· Schedule meetings, appointments, and maintain team calendars.

· Handle incoming communication—calls, emails, and correspondence.

· Maintain organized filing systems (digital and physical).

· Support data entry and generate reports using Microsoft Excel.

· Assist with CRM updates and cross-team coordination.

· Track technician schedules and provide administrative support to the technical team.

· Coordinate follow-ups on service tickets and support customer communication.

Qualifications & Requirements

· Diploma in Business Administration, Office Management, IT, or a related field.

· Minimum 1 year of administrative or office support experience.

· Proficiency in
Microsoft Excel
—including data entry, formulas, and formatting.

· Experience with CRM systems (e.g., Zoho, HubSpot, Salesforce) is essential.

· Excellent organization and time management skills.

· Strong communication skills—written and verbal.

· High level of accuracy and attention to detail.

· Ability to multitask and work with minimal supervision.

· Residing in or near Kiambu County (or willing to relocate).

How to Apply

If you meet the above qualifications and are ready to join a fast-growing ISP, send your
CV and a brief cover letter
to

with the subject line:

"Application –Assistant Admin"

Deadline:
18
th
September 2025

• Establish and manage the organizational Project Management Office (PMO) framework, including policies, procedures, and best practices.
• Oversee the planning, execution, and successful delivery of the organization's project portfolio.
• Develop and implement standardized project management methodologies and templates.
• Provide strategic direction and oversight for project managers, fostering their professional development.
• Ensure effective resource allocation and management across all projects.
• Monitor project progress, identify risks and issues, and implement mitigation strategies.
• Report on project portfolio performance, key metrics, and strategic alignment to executive leadership.
• Drive continuous improvement in project management processes and tools.
• Facilitate effective communication and collaboration among project teams and stakeholders.
• Champion the adoption of project management best practices throughout the organization.

• Master's degree in Business Administration, Management, or a related field.
• Minimum of 10 years of progressive experience in project and program management, with at least 5 years in a leadership role managing a PMO.
• Extensive experience with various project management methodologies (Agile, Waterfall, Hybrid).
• Proven track record of successfully managing complex, large-scale projects and programs.
• Strong understanding of project portfolio management and strategic alignment.
• Exceptional leadership, team management, and mentoring skills, adept at leading remote teams.
• Excellent communication, negotiation, and stakeholder management abilities.
• Proficiency in project management software (e.g., MS Project, Jira, Asana).
• PMP, Prince2, or similar project management certification is required.
• Demonstrated ability to drive change and process improvement in a remote environment.

• Oversee and manage daily administrative operations, ensuring efficiency and effectiveness.
• Develop, implement, and refine operational procedures and policies to enhance productivity.
• Manage and supervise administrative staff, providing guidance, training, and performance feedback.
• Coordinate with various departments to ensure seamless interdepartmental communication and workflow.
• Manage vendor relationships and oversee procurement processes for office supplies and services.
• Develop and manage operational budgets, tracking expenses and identifying cost-saving opportunities.
• Implement and maintain systems for record-keeping, data management, and information retrieval.
• Ensure compliance with relevant regulations and company policies.
• Identify opportunities for process improvement and implement solutions to enhance efficiency.
• Manage and resolve operational issues and conflicts that may arise.
• Prepare regular reports on operational performance, key metrics, and team progress for senior management.
• Utilize project management skills to oversee special administrative projects.

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in operations management or a related administrative leadership role.
• Proven experience in process improvement and workflow optimization.
• Strong understanding of administrative best practices and office management principles.
• Excellent leadership, team management, and motivational skills.
• Proficiency in project management tools and methodologies.
• Strong organizational, time management, and multitasking abilities.
• Excellent problem-solving and decision-making skills.
• Exceptional written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with various administrative software.
• Ability to work independently and manage a remote team effectively.