175 Luxury Goods jobs in Kenya
Retail Sales Associate - Luxury Goods
80100 Nairobi, Nairobi
KES60000 month
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a prestigious international luxury fashion house, is seeking an enthusiastic and polished Retail Sales Associate to join their flagship store in **Malindi**. This is an on-site position focused on providing an exceptional customer experience. You will be responsible for engaging with clients, understanding their needs, and guiding them through the curated selection of high-end products. Your role will involve building strong customer relationships, maintaining visual merchandising standards, processing sales transactions accurately, and contributing to the overall success of the boutique. The ideal candidate will possess excellent interpersonal skills, a passion for fashion and luxury goods, and a commitment to delivering impeccable service. You should be well-presented, articulate, and able to create a welcoming and sophisticated atmosphere for our discerning clientele.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Greet and welcome customers warmly upon entry to the store.
- Engage customers in conversations to understand their needs and preferences.
- Provide expert product knowledge and styling advice.
- Assist customers in selecting items that best suit their needs.
- Maintain immaculate visual merchandising standards for the store and product displays.
- Process sales transactions efficiently and accurately using the point-of-sale system.
- Build and maintain strong relationships with regular clients.
- Handle customer inquiries and resolve any issues or complaints with professionalism.
- Manage inventory, including stock checks and replenishment.
- Contribute to achieving individual and store sales targets.
- Ensure the store is clean, organized, and presentable at all times.
- Stay updated on new collections, promotions, and brand developments.
- Represent the brand in a positive and sophisticated manner.
Qualifications:
- Previous experience in retail sales, preferably within the luxury goods or fashion sector.
- Excellent customer service and interpersonal skills.
- Strong communication and sales abilities.
- A genuine interest in fashion and luxury products.
- Well-groomed appearance and professional demeanor.
- Ability to work effectively in a team environment.
- Flexibility to work various shifts, including weekends and holidays.
- Basic understanding of inventory management.
- Enthusiastic and positive attitude.
- Ability to learn quickly and adapt to changing product lines and customer demands.
This advertiser has chosen not to accept applicants from your region.
0
Senior Sales Associate, Luxury Goods
00100 Abothuguchi West
KES280000 month
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a motivated and experienced Senior Sales Associate with a passion for luxury goods to join their renowned retail team. This role offers a fully remote capacity, focusing on online sales, client relationship management, and digital clienteling. You will be responsible for driving sales, providing exceptional customer service, and building lasting relationships with a discerning clientele. The ideal candidate will have a proven track record in sales, particularly within the luxury sector, and possess outstanding communication and interpersonal skills. You will leverage digital channels to engage with customers, understand their needs, and present product offerings effectively. Key responsibilities include actively pursuing sales opportunities through online consultations and outreach, managing customer inquiries via various digital platforms, providing personalized product recommendations, processing sales transactions accurately, and ensuring client satisfaction throughout the purchase journey. Experience with e-commerce platforms and CRM systems is essential. You should have a strong understanding of luxury brand positioning and customer expectations. This role requires a polished, professional demeanor, excellent organizational skills, and the ability to work independently and meet sales targets in a remote setting. A deep appreciation for quality, craftsmanship, and brand heritage is paramount. We are looking for a driven individual who can represent the brand with sophistication and contribute to its continued success in the digital marketplace. Your ability to create an engaging and personalized shopping experience remotely will be key.
Responsibilities:
Responsibilities:
- Drive sales of luxury goods through digital channels and client interactions.
- Provide exceptional customer service and personalized shopping experiences remotely.
- Build and maintain strong relationships with a high-net-worth clientele.
- Understand customer needs and provide expert product recommendations.
- Process sales transactions accurately and efficiently via online systems.
- Manage customer inquiries and provide timely support across digital platforms.
- Maintain knowledge of product offerings, brand history, and current trends.
- Meet and exceed individual sales targets and objectives.
- Contribute to clienteling strategies and customer retention efforts.
- Ensure a seamless and positive customer journey from initial contact to post-purchase follow-up.
- High school diploma or equivalent; Bachelor's degree in Business, Marketing, or a related field is a plus.
- Minimum of 3 years of experience in sales, preferably within the luxury goods or high-end retail sector.
- Proven ability to meet and exceed sales targets.
- Excellent communication, interpersonal, and customer service skills.
- Strong understanding of luxury market dynamics and customer expectations.
- Proficiency with e-commerce platforms and CRM software.
- Ability to work independently, manage time effectively, and thrive in a remote work environment.
- Professional and polished demeanor.
- Passion for luxury products and a keen eye for detail.
- Familiarity with digital clienteling techniques is advantageous.
This advertiser has chosen not to accept applicants from your region.
1
Senior Retail Sales Manager (Luxury Goods)
40100 Kisumu
KES1100000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking an experienced and sophisticated Senior Retail Sales Manager to lead their prestigious luxury goods boutique in **Kisumu, Kisumu, KE**. This role requires a leader with a passion for high-end retail, exceptional customer service skills, and a proven ability to drive sales performance. You will be responsible for overseeing daily store operations, managing and motivating a team of sales associates, and ensuring an unparalleled customer experience. Key duties include achieving sales targets, managing inventory, maintaining visual merchandising standards, and implementing clienteling strategies to build a loyal customer base. The ideal candidate will possess a strong understanding of the luxury market, excellent communication and leadership skills, and a keen eye for detail. You will be instrumental in fostering a positive and productive work environment, providing ongoing training and development for your team. This is a fantastic opportunity to represent a renowned luxury brand and contribute to its success in **Kisumu, Kisumu, KE**. If you are dedicated, results-driven, and possess a refined sense of style and customer engagement, we encourage you to apply.
Responsibilities:
Responsibilities:
- Manage all aspects of store operations to ensure smooth and efficient functioning.
- Lead, train, and motivate the sales team to achieve individual and store sales targets.
- Provide exceptional customer service, building strong relationships with clients.
- Drive sales through effective merchandising, product knowledge, and clienteling initiatives.
- Manage inventory levels, including stock control, ordering, and receiving.
- Maintain visual merchandising standards to reflect brand identity and enhance the shopping experience.
- Handle customer inquiries, feedback, and complaints professionally.
- Implement and enforce company policies and procedures.
- Analyze sales data and performance metrics to identify trends and opportunities for improvement.
- Contribute to local marketing efforts and community engagement.
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 5 years of experience in retail management, with at least 3 years in a luxury retail environment.
- Proven track record of achieving sales targets and driving business growth.
- Excellent leadership, communication, and interpersonal skills.
- Strong knowledge of luxury goods and customer service standards.
- Ability to manage and develop a team.
- Experience with POS systems and inventory management software.
- A strong understanding of visual merchandising principles.
- Impeccable personal presentation and a passion for fashion and luxury.
This advertiser has chosen not to accept applicants from your region.
2
Sales Associate
Nairobi, Nairobi
PLATINUM CREDIT LTD
Posted 22 days ago
Job Viewed
Job Description
Key Responsibilities:
Promote and sell logbook loans to vehicle owners br>ducate clients on loan terms, eligibility, and repayment < r> ide customers through the loan application process < r> llect required documents (ID, logbook, statements, etc.) < r> aise with credit teams for processing and approvals < r> hieve individual sales targets and earn max commission. < r> intain customer relationships and ensure satisfaction < r>Qualifications:
rong sales and negotiation skills < r> cellent communication and customer service < r> tention to detail and ability to meet targets < r> am player with a proactive attitude < r> perience in financial sales is a plus < r> ploma/Degree in Business, Marketing, or related field is an advantage
Promote and sell logbook loans to vehicle owners br>ducate clients on loan terms, eligibility, and repayment < r> ide customers through the loan application process < r> llect required documents (ID, logbook, statements, etc.) < r> aise with credit teams for processing and approvals < r> hieve individual sales targets and earn max commission. < r> intain customer relationships and ensure satisfaction < r>Qualifications:
rong sales and negotiation skills < r> cellent communication and customer service < r> tention to detail and ability to meet targets < r> am player with a proactive attitude < r> perience in financial sales is a plus < r> ploma/Degree in Business, Marketing, or related field is an advantage
This advertiser has chosen not to accept applicants from your region.
3
Sales Associate
30200 Kitale, Rift Valley
KES40000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a motivated and personable Sales Associate to join their team in **Kitale, Trans-Nzoia, KE**. This role is essential for driving sales and providing excellent customer service within their retail environment. Your main responsibilities will include engaging with customers, understanding their needs, and recommending suitable products. You will process sales transactions accurately, manage inventory, and maintain the visual appeal of the store. The ideal candidate will possess strong communication and interpersonal skills, with a friendly and approachable demeanor. Previous experience in sales or customer service is preferred, though not essential, as comprehensive training will be provided. You should be enthusiastic, proactive, and eager to learn about our client's product range. The ability to work as part of a team and contribute to a positive store atmosphere is crucial. If you are a driven individual with a passion for sales and customer engagement, and you are looking for an opportunity to grow within the retail sector, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
4
Retail Sales Associate
00100 Makongeni
KES60000 month
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a dynamic and results-oriented Retail Sales Associate for their **Thika, Kiambu, KE** location. This role involves actively engaging with customers to understand their needs and recommend suitable products, driving sales, and ensuring a superior customer experience. You will be responsible for maintaining product knowledge, demonstrating products, and assisting customers throughout their purchase journey. Key duties include processing sales transactions efficiently, handling customer inquiries and complaints with professionalism, and contributing to the achievement of sales targets. The ideal candidate will have a passion for retail, excellent interpersonal skills, and a proven ability to build rapport with customers. A background in sales or customer service is highly advantageous. You will also be involved in visual merchandising, ensuring the store is appealing and products are displayed effectively. Stock management, including receiving, processing, and organizing inventory, will be a part of your responsibilities. This position offers a hybrid work model, combining in-store presence with remote administrative or training opportunities, providing a balanced work environment. We are looking for individuals who are proactive, can work independently, and thrive in a team setting. Your ability to multitask and manage time effectively in a busy retail setting is crucial. You'll have the opportunity to develop your sales skills, learn about merchandising, and gain experience in customer relationship management. Our client is committed to fostering a supportive work environment where employees can grow their careers. Success in this role is measured by sales performance, customer satisfaction, and contribution to team goals. Come and be a part of a vibrant retail team, where your efforts directly impact the business's success and customer engagement. You will be the face of our brand, representing our commitment to quality and customer satisfaction at every interaction. This is an exciting opportunity to excel in a customer-facing role within the retail industry.
Responsibilities:
Qualifications:
Responsibilities:
- Engage customers to understand their needs and provide product recommendations.
- Drive sales and achieve personal and store sales targets.
- Deliver exceptional customer service, ensuring customer satisfaction.
- Process sales transactions accurately and efficiently.
- Handle customer inquiries and resolve issues professionally.
- Maintain up-to-date knowledge of products and promotions.
- Assist with visual merchandising and store presentation.
- Manage inventory, including stock receiving and organization.
- Collaborate with team members to achieve store goals.
- Contribute to a positive and productive work environment.
Qualifications:
- High school diploma or equivalent.
- Proven experience in retail sales or customer service.
- Excellent communication and interpersonal skills.
- Strong sales aptitude and ability to persuade.
- Customer-focused approach.
- Ability to work in a team and independently.
- Proficiency in POS systems and basic computer skills.
- Good understanding of sales principles and customer service techniques.
- Ability to multitask and manage time effectively.
- Flexibility to work various shifts, including weekends and holidays.
This advertiser has chosen not to accept applicants from your region.
5
Retail Sales Associate
50300 Kakamega, Western
KES45000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking an energetic and customer-focused Retail Sales Associate to join their dynamic team. This role is based in-store, providing direct customer interaction and sales support. You will be responsible for engaging with customers, understanding their needs, and recommending appropriate products from our client's diverse range. Key duties include operating the point-of-sale (POS) system, processing transactions accurately, managing inventory, and maintaining the visual merchandising standards of the store. You will also be involved in restocking shelves, organizing displays, and ensuring the store is clean and inviting for shoppers. Building strong customer relationships, providing product knowledge, and assisting with customer inquiries are paramount to success in this position. The ideal candidate will have excellent communication and interpersonal skills, a friendly and approachable personality, and a passion for retail. Previous experience in a retail environment is preferred, but not essential as comprehensive training will be provided. You should be reliable, punctual, and possess a strong work ethic. This is a fantastic opportunity to grow within the retail sector, gain valuable sales experience, and contribute to a positive shopping experience for every customer. Join a team that values teamwork, customer satisfaction, and a commitment to excellence.
Responsibilities:
Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Provide product information and recommendations to customers.
- Process sales transactions accurately using the POS system.
- Maintain knowledge of current promotions and policies.
- Assist with inventory management, including receiving and stocking merchandise.
- Ensure the store is clean, organized, and visually appealing.
- Handle customer inquiries and resolve complaints effectively.
- Achieve personal and store sales goals.
- Contribute to a positive team environment.
- High school diploma or equivalent.
- Previous retail or customer service experience is a plus.
- Strong communication and interpersonal skills.
- Friendly and enthusiastic personality.
- Basic math and computer skills.
- Ability to stand for extended periods and lift moderate weight.
- Flexibility to work various shifts, including evenings and weekends.
This advertiser has chosen not to accept applicants from your region.
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6
Retail Sales Associate
40100 Kisumu
KES28000 month
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is a well-established fashion retailer seeking an energetic and customer-focused Retail Sales Associate for their store in Kisumu, Kisumu, KE . This role offers a dynamic work environment where you will be instrumental in providing exceptional customer service, driving sales, and maintaining visual merchandising standards. This position is ideal for individuals who thrive in a fast-paced retail setting and have a passion for fashion and customer engagement. You will be expected to work some days remotely, managing inventory reports and online customer inquiries, while also spending time in-store engaging with customers.
Key Responsibilities:
Qualifications:
This hybrid role requires a commitment to both in-store customer interaction and remote administrative tasks, offering a balanced approach to retail operations in Kisumu, Kisumu, KE .
Key Responsibilities:
- Greet and assist customers on the sales floor, providing product information and personalized recommendations.
- Drive sales by understanding customer needs and suggesting appropriate products.
- Process customer transactions accurately using the point-of-sale (POS) system.
- Maintain a high level of product knowledge, including features, benefits, and current trends.
- Assist with inventory management, including receiving, stocking, and organizing merchandise.
- Ensure the store is clean, tidy, and visually appealing according to company standards.
- Handle customer inquiries and resolve complaints professionally and efficiently, both in-person and remotely.
- Achieve individual and team sales targets.
- Collaborate with the store manager and team members to create a positive shopping experience.
- Manage online order fulfillment and respond to customer queries via email or messaging platforms on designated remote days.
Qualifications:
- Previous experience in retail sales or customer service is preferred but not required.
- Excellent interpersonal and communication skills.
- A friendly, outgoing, and approachable personality.
- Strong sales and persuasion abilities.
- Ability to work collaboratively as part of a team.
- Basic computer skills for managing inventory and customer communications.
- Flexibility to work varying shifts, including weekends and holidays, with a hybrid work arrangement.
- Passion for fashion and staying updated on current trends.
- High school diploma or equivalent.
This hybrid role requires a commitment to both in-store customer interaction and remote administrative tasks, offering a balanced approach to retail operations in Kisumu, Kisumu, KE .
This advertiser has chosen not to accept applicants from your region.
7
Retail Sales Associate
50100 Kakamega, Western
KES35000 month
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client, a vibrant and growing retail brand, is looking for enthusiastic and customer-focused Retail Sales Associates to join their team. This role is based in our Kakamega store and requires your presence on-site. As a Retail Sales Associate, you will be the face of our brand, responsible for providing exceptional customer service, driving sales, and maintaining the store's appearance. Your primary duties will include assisting customers with product selection, answering inquiries, processing transactions accurately at the point of sale, and maintaining inventory. You will also be involved in visual merchandising, ensuring the store is appealing and well-organized. The ideal candidate will have excellent communication and interpersonal skills, a positive attitude, and a passion for retail. Previous experience in sales or customer service is a plus, but not essential, as comprehensive training will be provided. You should be a team player, reliable, and eager to contribute to a successful sales environment. Flexibility in working hours, including weekends and holidays, is required.
Key Responsibilities:
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Understand customer needs and recommend appropriate products.
- Achieve personal and store sales targets.
- Process customer transactions accurately using the POS system.
- Maintain knowledge of current promotions, policies, and product information.
- Assist with inventory management, including receiving, stocking, and merchandising.
- Ensure the store is clean, organized, and visually appealing.
- Handle customer inquiries and resolve complaints effectively.
- Collaborate with team members to achieve store goals.
- Adhere to all company policies and procedures.
- High school diploma or equivalent.
- Previous experience in retail sales or customer service is advantageous.
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to work effectively in a team.
- Basic math skills for handling transactions.
- Reliability and punctuality.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- A passion for fashion and retail is a plus.
This advertiser has chosen not to accept applicants from your region.
8
Retail Sales Associate
80101 Nairobi, Nairobi
KES55000 month
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client , a prominent fashion retailer, is looking for an enthusiastic and customer-focused Retail Sales Associate to join their team in **Malindi, Kilifi, KE**. This role offers a hybrid work arrangement, blending in-store customer engagement with remote administrative tasks. You will be the face of our brand, providing exceptional service and driving sales by understanding customer needs and recommending suitable products.
Your core responsibilities will include greeting customers, assessing their needs, and providing personalized product recommendations. You'll maintain the visual merchandising standards of the store, ensuring a welcoming and attractive shopping environment. Processing transactions accurately and efficiently using the point-of-sale system is crucial. You will also be responsible for managing inventory, including receiving new stock, organizing the stockroom, and conducting regular stocktakes. A portion of your responsibilities may involve remote administrative tasks, such as updating inventory online, responding to customer inquiries via email, and assisting with social media engagement, thereby creating a dynamic hybrid work experience.
The ideal candidate possesses excellent communication and interpersonal skills, with a genuine passion for fashion and customer service. Previous retail or customer-facing experience is highly desirable. You should be comfortable working in a team environment, possess a positive attitude, and demonstrate reliability and punctuality. The ability to adapt to a hybrid schedule, balancing in-store duties with remote responsibilities, is essential. Basic computer literacy is required for the remote administrative components of the role. You should be motivated to achieve sales targets and contribute to the overall success of the store.
This is an excellent opportunity to develop your career in retail management. We offer competitive compensation, employee discounts, and opportunities for advancement within the company. Join a vibrant team that values creativity, collaboration, and customer satisfaction. Our client is committed to creating a supportive and engaging work environment where your contributions are recognized and rewarded. Come be a part of our exciting journey in the fashion industry.
Your core responsibilities will include greeting customers, assessing their needs, and providing personalized product recommendations. You'll maintain the visual merchandising standards of the store, ensuring a welcoming and attractive shopping environment. Processing transactions accurately and efficiently using the point-of-sale system is crucial. You will also be responsible for managing inventory, including receiving new stock, organizing the stockroom, and conducting regular stocktakes. A portion of your responsibilities may involve remote administrative tasks, such as updating inventory online, responding to customer inquiries via email, and assisting with social media engagement, thereby creating a dynamic hybrid work experience.
The ideal candidate possesses excellent communication and interpersonal skills, with a genuine passion for fashion and customer service. Previous retail or customer-facing experience is highly desirable. You should be comfortable working in a team environment, possess a positive attitude, and demonstrate reliability and punctuality. The ability to adapt to a hybrid schedule, balancing in-store duties with remote responsibilities, is essential. Basic computer literacy is required for the remote administrative components of the role. You should be motivated to achieve sales targets and contribute to the overall success of the store.
This is an excellent opportunity to develop your career in retail management. We offer competitive compensation, employee discounts, and opportunities for advancement within the company. Join a vibrant team that values creativity, collaboration, and customer satisfaction. Our client is committed to creating a supportive and engaging work environment where your contributions are recognized and rewarded. Come be a part of our exciting journey in the fashion industry.
This advertiser has chosen not to accept applicants from your region.
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