478 Life Skills jobs in Kenya
Social Worker - Community Support
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Key Responsibilities:
- Conduct needs assessments and develop personalized support plans for clients.
- Provide counseling, guidance, and crisis intervention services remotely.
- Connect clients with appropriate community resources, such as housing, employment, and healthcare.
- Advocate for clients' rights and access to services.
- Maintain accurate and confidential client case files and records.
- Collaborate with other professionals and agencies to coordinate services.
- Monitor client progress and adjust support plans as needed.
- Provide education and information on available resources and services.
- Ensure compliance with ethical standards and legal requirements in social work practice.
- Participate in team meetings and professional development activities.
Required Qualifications:
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
- Proven experience as a Social Worker or in a similar community support role.
- Knowledge of social service systems and community resources.
- Excellent counseling, interviewing, and crisis intervention skills.
- Proficiency in case management and record-keeping.
- Strong understanding of ethical principles in social work.
- Excellent communication, listening, and interpersonal skills.
- Ability to work independently and manage a remote caseload.
- Proficiency with virtual communication tools and technology.
- Commitment to client advocacy and well-being.
This remote role offers a meaningful opportunity to make a difference in the lives of individuals and families.
Senior Care Coordinator - Community Support Services
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As a Senior Care Coordinator, you will act as a primary point of contact for clients and their families, assessing needs, developing individualized care plans, and connecting them with appropriate resources and services. Your role will involve close collaboration with a network of service providers, healthcare professionals, and community organizations. This position demands excellent communication, organizational, and problem-solving skills, along with a genuine commitment to enhancing the lives of individuals in need.
Key Responsibilities:
- Conduct comprehensive needs assessments for individuals and families seeking support.
- Develop and implement personalized care plans tailored to client needs and goals.
- Coordinate the delivery of social care services, including but not limited to home care, counseling, and educational support.
- Liaise with a network of community agencies, healthcare providers, and government services to access resources for clients.
- Monitor client progress and regularly review care plans to ensure effectiveness and satisfaction.
- Provide emotional support and advocacy for clients and their families.
- Maintain accurate and confidential client records, ensuring compliance with data protection regulations.
- Manage a caseload of clients, prioritizing needs and ensuring timely service delivery.
- Supervise and mentor junior care support staff or community outreach workers.
- Facilitate communication between clients, families, and service providers.
- Identify gaps in service provision and advocate for improvements in community support systems.
- Bachelor's degree in Social Work, Psychology, Sociology, Public Health, or a related field. A Master's degree is preferred.
- Minimum of 4 years of experience in social work, case management, community support, or a related field.
- Proven experience in developing and managing care plans.
- Strong understanding of community resources and social services in Kenya.
- Excellent assessment, counseling, and crisis intervention skills.
- Exceptional communication, interpersonal, and active listening skills.
- Proficiency in case management software and Microsoft Office Suite.
- Ability to work independently, manage time effectively, and maintain professional boundaries in a remote setting.
- Strong problem-solving abilities and capacity to work under pressure.
- Commitment to ethical practice and client confidentiality.
- Relevant certifications or professional affiliations are an advantage.
Remote Social Worker - Community Support
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Community Support Worker
Posted today
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Job Description
Key Responsibilities:
- Provide remote support and guidance to community members seeking assistance.
- Connect individuals with relevant social services, healthcare providers, and other community resources.
- Assist clients in navigating complex systems and completing necessary paperwork.
- Conduct virtual needs assessments and develop personalized support plans.
- Maintain accurate and confidential client records and case notes.
- Facilitate communication between clients and service providers.
- Organize and promote virtual community events and awareness campaigns.
- Offer emotional support and encouragement to clients.
- Collaborate with social workers, case managers, and other professionals.
- Advocate for clients' needs within the community.
- Diploma or Bachelor's degree in Social Work, Psychology, Community Development, or a related field.
- Proven experience in social services, community outreach, or a similar support role.
- Strong understanding of social welfare systems and available community resources.
- Excellent active listening, verbal, and written communication skills.
- Empathy, patience, and a non-judgmental attitude.
- Proficiency in using computers for communication, record-keeping, and research.
- Ability to work independently and manage workload effectively in a remote setting.
- Knowledge of case management principles is a plus.
- Commitment to client confidentiality and ethical practice.
Community Support Coordinator
Posted today
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Responsibilities:
- Assess the needs of individuals and families seeking support through various community programs.
- Connect clients with appropriate community resources, services, and programs.
- Develop and implement outreach strategies to engage target populations and raise awareness of available services.
- Organize and coordinate community events, workshops, and support group meetings.
- Maintain accurate and confidential client records, documenting interactions and progress.
- Liaise with other community organizations, government agencies, and service providers to foster collaboration and information sharing.
- Provide emotional support and guidance to clients, acting as a trusted point of contact.
- Assist in the development and implementation of program initiatives and strategies.
- Monitor and evaluate the effectiveness of support services and program activities.
- Prepare reports on client progress, program activities, and community needs.
- Ensure compliance with organizational policies and ethical standards in all interactions.
- Communicate effectively with team members and stakeholders through various remote communication channels.
- Manage program resources and support materials, ensuring they are accessible and up-to-date.
- Advocate for the needs of clients within the community and with external agencies.
- Respond to inquiries from the community regarding available services and support.
Qualifications:
- Bachelor's degree in Social Work, Sociology, Psychology, Community Development, or a related field.
- Proven experience (2+ years) in community engagement, social services, or a similar role.
- Excellent understanding of community resources and social support systems.
- Strong empathy, active listening, and problem-solving skills.
- Proficiency in case management and record-keeping.
- Exceptional written and verbal communication skills.
- Ability to work independently, manage workload effectively, and maintain confidentiality in a remote setting.
- Experience with virtual collaboration tools and platforms.
- A commitment to social justice and community well-being.
- Ability to navigate and utilize online databases and resource directories.
Community Support Specialist
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Key Responsibilities:
- Conduct thorough needs assessments for individuals and families seeking support.
- Develop and implement individualized support plans tailored to client needs.
- Liaise with external agencies and service providers to secure necessary resources for clients.
- Facilitate virtual workshops and support groups to empower community members.
- Maintain up-to-date client records and prepare regular progress reports.
- Advocate for clients' rights and needs within the community and service systems.
- Respond to client inquiries and concerns promptly and professionally via multiple communication channels.
- Stay informed about community resources, social policies, and best practices in social care.
- Contribute to the development and improvement of service delivery models.
- Uphold ethical standards and confidentiality in all aspects of work.
Qualifications:
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
- Proven experience in community work, social services, or case management.
- Excellent verbal and written communication skills.
- Strong organizational and time management abilities.
- Proficiency in Microsoft Office Suite and virtual communication tools (e.g., Zoom, Microsoft Teams).
- Ability to work independently and as part of a remote team.
- Empathy, patience, and a genuine desire to help others.
Community Support Coordinator
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Community Support Specialist
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Community Support Specialist
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Responsibilities:
- Provide direct support and guidance to community members via phone, email, and video calls.
- Assess individual needs and connect them with appropriate resources and services.
- Offer emotional support and act as a compassionate listener.
- Facilitate online community engagement activities and support groups.
- Maintain accurate and confidential records of interactions and support provided.
- Develop and maintain knowledge of available community resources and programs.
- Collaborate with other support professionals and organizations to enhance service delivery.
- Address concerns and resolve issues promptly and effectively.
- Contribute to the development of new support strategies and initiatives.
- Bachelor's degree in Social Work, Psychology, Sociology, Community Development, or a related field.
- Experience in social services, counseling, community outreach, or a similar role.
- Strong understanding of social support systems and community resources.
- Excellent active listening, communication, and interpersonal skills.
- High level of empathy, patience, and emotional intelligence.
- Proficiency in using communication technologies for remote client interaction.
- Ability to manage time effectively, prioritize tasks, and maintain confidentiality.
- Problem-solving skills and ability to handle challenging situations with sensitivity.
- Experience with case management software is a plus.
- Must have a reliable internet connection and a dedicated workspace.
Community Support Manager
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Key responsibilities include:
- Developing and executing strategies to grow and engage our online community across various platforms.
- Moderating user-generated content to ensure adherence to community guidelines and maintain a safe and inclusive space.
- Responding to user inquiries, feedback, and complaints in a timely and professional manner via email, chat, and social media.
- Identifying and escalating complex issues to relevant internal teams for resolution.
- Analyzing community feedback and usage data to identify trends, insights, and areas for improvement.
- Creating and curating engaging content such as FAQs, blog posts, and tutorials to support the community.
- Collaborating with marketing and product teams to ensure consistent messaging and promote new initiatives.
- Organizing and facilitating online events, webinars, and Q&A sessions.
- Building relationships with key community members and influencers.
- Tracking and reporting on key community health metrics, such as engagement rates, sentiment, and churn.
- Staying abreast of industry best practices in community management and customer support.