What Jobs are available for Lead Claims Adjuster Remote in Kenya?
Showing 944 Lead Claims Adjuster Remote jobs in Kenya
Lead Insurance Claims Adjuster (Remote)
Posted 2 days ago
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Job Description
Our client, a reputable insurance provider, is actively seeking a Lead Insurance Claims Adjuster to manage and oversee their claims processing operations. This is a fully remote position, allowing you to leverage your expertise from anywhere. The successful candidate will be responsible for guiding a team of adjusters, ensuring efficient and accurate assessment of insurance claims across various policy types. Your duties will include investigating claims, determining coverage, negotiating settlements, and making final payment decisions. You will play a crucial role in maintaining customer satisfaction by ensuring timely and fair claim resolutions. This role requires strong leadership, excellent communication, and negotiation skills. A thorough understanding of insurance policies, legal regulations, and claims handling procedures is paramount. You will also be involved in developing and implementing claims handling best practices, as well as mentoring and training junior adjusters. The ability to analyze complex claim scenarios and make sound judgments is essential. Experience with claims management software and data analysis is highly desirable. You will contribute to process improvement initiatives aimed at enhancing efficiency and reducing claim leakage. This is an exceptional opportunity to take on a leadership role in the insurance industry, working in a flexible, remote environment. If you have a keen eye for detail, a commitment to ethical practices, and a passion for delivering outstanding customer service, we want to hear from you. The role involves collaborating with underwriting and legal departments to ensure cohesive policy application. You will also be responsible for quality assurance of claim files and adherence to company standards. The chosen candidate will be a key player in shaping the claims department's success and reputation.
Location: Garissa, Garissa, KE (Fully Remote)
Location: Garissa, Garissa, KE (Fully Remote)
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Lead Remote Insurance Claims Adjuster
Posted 2 days ago
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Job Description
Our client is looking for a seasoned Lead Remote Insurance Claims Adjuster to spearhead our remote claims processing division. In this role, you will be instrumental in ensuring efficient and accurate handling of insurance claims, from initial report to final settlement, all managed remotely. You will lead a team of remote claims adjusters, providing guidance, training, and performance oversight. Your responsibilities will include reviewing complex claims, authorizing payments, and identifying potential fraud. Developing and refining claims handling procedures to enhance customer satisfaction and operational efficiency will be a core focus. You will also serve as a point of escalation for challenging cases, offering expert analysis and solutions. Maintaining compliance with all relevant insurance regulations and company policies is paramount. This position requires a thorough understanding of various insurance products (e.g., auto, property, liability) and a proven ability to manage claims in a remote environment. Strong analytical skills, keen attention to detail, and excellent decision-making capabilities are essential. You must be proficient in claims management software and communication platforms used for remote collaboration. The successful candidate will possess exceptional interpersonal skills, enabling them to effectively communicate with claimants, colleagues, and stakeholders via virtual channels. A commitment to continuous improvement and professional development within the insurance industry is expected. This is an exciting opportunity to shape the future of remote claims handling and contribute significantly to the success of our organization. Your ability to mentor and inspire a remote team, coupled with your deep insurance expertise, will be crucial for success in this demanding role. We seek individuals who are proactive, results-oriented, and dedicated to upholding the highest standards of integrity and service.
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Remote Lead Insurance Claims Adjuster
Posted 2 days ago
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Job Description
Our client is seeking a seasoned and empathetic Remote Lead Insurance Claims Adjuster to manage and oversee complex insurance claims investigations and settlements. This is a fully remote, leadership position that requires a thorough understanding of insurance policies, claims processing, and client management. You will be responsible for leading a team of claims adjusters, providing guidance, training, and support to ensure efficient and fair claim resolutions. Your duties will include reviewing and verifying claim details, assessing damages, negotiating settlements with policyholders and third parties, and ensuring compliance with all relevant regulations and company policies. This role demands exceptional analytical, negotiation, and decision-making skills. You will be the primary point of contact for escalated claims, requiring strong communication and problem-solving abilities. The ideal candidate will have extensive experience in the insurance industry, with a proven track record in handling various types of claims, such as property, casualty, or auto. Experience in team leadership and remote team management is highly desirable. You will be expected to develop and implement strategies to improve claims handling efficiency, reduce loss costs, and enhance customer satisfaction. Proficiency in using claims management software and digital communication tools is essential, as you will be interacting with clients and team members exclusively through virtual channels. This is a significant opportunity to contribute to a reputable insurance provider, offering the flexibility of a remote work environment. You will play a pivotal role in upholding the company's commitment to service excellence and integrity. The successful applicant will demonstrate a strong ethical compass and a dedication to fair and timely claim adjudication. Your leadership will inspire a high-performing team focused on delivering optimal outcomes for policyholders.
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2
Lead Remote Claims Adjuster - Complex Cases
Posted 2 days ago
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Job Description
Our client is a leading insurance provider seeking an experienced and meticulous Lead Remote Claims Adjuster to manage complex insurance claims remotely. This position offers the unique advantage of a fully remote work setup, allowing you to leverage your expertise from any location. You will be responsible for thoroughly investigating, evaluating, and settling a diverse portfolio of high-value and intricate insurance claims. This involves detailed analysis of policy coverage, gathering necessary documentation, and conducting thorough investigations to determine liability and damages. Effective communication with policyholders, legal representatives, and other stakeholders is paramount to ensure fair and timely resolution. You will also mentor junior adjusters, review their work, and provide guidance on best practices for handling challenging claims.
Responsibilities:
Qualifications:
Responsibilities:
- Investigate and assess liability and coverage for complex property and casualty insurance claims.
- Conduct detailed analysis of policy documents, loss reports, and supporting evidence.
- Communicate effectively and empathetically with policyholders throughout the claims process.
- Negotiate settlements with claimants and/or their legal representatives in a fair and timely manner.
- Document all claim activities, investigations, and decisions accurately and comprehensively in the claims management system.
- Collaborate with internal and external experts, such as engineers and legal counsel, as needed.
- Review and approve payments for approved claims, ensuring adherence to company guidelines and regulatory requirements.
- Provide guidance and mentorship to junior claims adjusters, including file reviews and case strategy discussions.
- Identify opportunities for subrogation and fraud detection.
- Stay updated on relevant insurance laws, regulations, and industry best practices.
- Contribute to the continuous improvement of claims handling procedures and policies.
- Participate in virtual team meetings and training sessions to enhance skills and knowledge.
Qualifications:
- Minimum of 5 years of experience as a claims adjuster, with a significant portion handling complex claims.
- In-depth knowledge of insurance policies, coverage, and claims investigation techniques.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent written and verbal communication and negotiation abilities.
- Proven ability to manage a caseload effectively and meet deadlines in a remote setting.
- Proficiency in claims management software and standard office applications.
- Relevant professional certifications (e.g., AIC, CPCU) are a plus.
- Ability to work independently and as part of a remote team.
- High school diploma or equivalent required; Bachelor's degree preferred.
- A dedicated home office space with reliable internet connectivity is essential.
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3
Remote Lead Insurance Claims Adjuster - Property & Casualty
Posted 2 days ago
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Job Description
Our client is seeking a seasoned and highly competent Lead Insurance Claims Adjuster to manage a remote team and oversee complex property and casualty claims. This is a fully remote position, offering the flexibility to manage your team and workload from any location. As the Lead Claims Adjuster, you will be responsible for guiding a team of adjusters, ensuring efficient and fair claims resolution, and maintaining high standards of customer service. Your duties will include reviewing claims, assigning caseloads, providing technical guidance, and resolving escalated issues. You will also play a key role in training and mentoring junior adjusters, fostering a collaborative and high-performing remote team environment. The ideal candidate possesses extensive knowledge of insurance policies, claims investigation procedures, and relevant regulations. Strong leadership, communication, and negotiation skills are essential. You must be adept at making sound judgments under pressure and demonstrating empathy and professionalism when dealing with policyholders. This is an excellent opportunity to take on a leadership role within a reputable insurance company, leveraging your expertise in a remote-first setting. Responsibilities:
- Lead, manage, and mentor a team of remote property and casualty claims adjusters.
- Oversee the investigation, evaluation, and settlement of complex insurance claims.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Review and approve claim payments, reserves, and settlements.
- Provide technical expertise and guidance to adjusters on coverage, liability, and damages.
- Handle escalated claims and customer inquiries, ensuring prompt and satisfactory resolution.
- Monitor team performance, providing regular feedback and coaching to improve efficiency and quality.
- Contribute to the development and implementation of claims handling best practices.
- Conduct training sessions for adjusters on new products, procedures, and legal updates.
- Collaborate with underwriting, legal, and other departments as needed.
- Bachelor's degree in Business Administration, Finance, or a related field.
- Minimum of 7 years of experience in insurance claims adjusting, with a significant focus on property and casualty lines.
- Proven experience in a leadership or supervisory role.
- In-depth knowledge of insurance policies, coverage interpretation, and claims investigation techniques.
- Strong understanding of relevant laws and regulations governing insurance claims.
- Excellent analytical, decision-making, and problem-solving skills.
- Exceptional communication, negotiation, and interpersonal skills.
- Proficiency in claims management software and Microsoft Office Suite.
- Ability to lead and motivate a remote team effectively.
- Strong organizational and time management skills, with the ability to prioritize workload.
- Relevant insurance designations (e.g., AIC, CPCU) are highly desirable.
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4
Remote Lead Claims Adjuster - Complex Cases
Posted 2 days ago
Job Viewed
Job Description
Our client, a reputable insurance firm, is seeking an experienced and meticulous Remote Lead Claims Adjuster to manage and oversee complex insurance claims. This is a fully remote position, enabling you to expertly handle claims from anywhere within Kenya. You will be responsible for investigating, evaluating, and negotiating the settlement of high-value and intricate insurance claims across various lines of business. Your role will involve thorough claim analysis, determining coverage, liability, and damages, and ensuring fair and timely resolution. This position requires a deep understanding of insurance policies, legal principles, and claims handling best practices. You will provide guidance and mentorship to a team of adjusters, ensuring consistency and adherence to company standards. The ideal candidate possesses exceptional analytical and negotiation skills, a keen eye for detail, and the ability to manage a demanding caseload with professionalism and integrity. You will liaise with policyholders, legal counsel, witnesses, and other parties to gather information and facilitate claim resolution. Proactive communication and meticulous documentation are paramount. Responsibilities include:
- Investigating complex insurance claims thoroughly and impartially.
- Interpreting insurance policies and determining coverage for submitted claims.
- Assessing liability and quantifying damages for settlement purposes.
- Negotiating fair and equitable settlements with policyholders and their representatives.
- Managing a caseload of complex claims, ensuring timely progress and resolution.
- Providing guidance, support, and mentorship to junior claims adjusters.
- Ensuring compliance with all relevant insurance regulations and company policies.
- Documenting all claim activities accurately and comprehensively.
- Collaborating with legal counsel and external experts when necessary.
- Identifying potential fraud indicators and initiating investigations as required.
- Bachelor's degree in Business Administration, Law, Finance, or a related field.
- Minimum of 7 years of experience in insurance claims adjusting, with significant experience in handling complex claims.
- In-depth knowledge of insurance policies, claims procedures, and relevant legal frameworks.
- Proven negotiation and conflict resolution skills.
- Excellent analytical and investigative abilities.
- Strong understanding of risk assessment and damage evaluation.
- Exceptional communication and interpersonal skills, both written and verbal.
- Ability to work independently and manage priorities effectively in a remote setting.
- Professional certifications in insurance adjusting (e.g., AIC, CPCU) are highly desirable.
- Proficiency in claims management software.
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5
Remote Lead Claims Adjuster - Complex Commercial Lines
Posted 2 days ago
Job Viewed
Job Description
Our client, a prominent player in the insurance industry, is seeking an experienced and highly capable Lead Claims Adjuster to manage complex commercial lines claims within their fully remote operations. This leadership role demands a strategic approach to claim resolution, ensuring fair, efficient, and accurate settlement while upholding company standards and regulatory compliance. You will be responsible for overseeing a portfolio of high-value and intricate commercial claims, providing expert assessment, negotiation, and resolution. As a remote leader, you will guide and mentor a team of claims adjusters, fostering best practices and driving service excellence. This position requires exceptional analytical skills, a deep understanding of insurance law and policy, and a proven ability to manage challenging situations.
Key responsibilities include:
The ideal candidate will possess a Bachelor's degree in Business Administration, Law, or a related field, with a minimum of 8 years of experience in claims adjusting, with a strong specialization in complex commercial lines. Demonstrated experience in leading or supervising a claims team is essential. In-depth knowledge of various commercial insurance policies (e.g., General Liability, Commercial Property, Workers' Compensation) is required. Excellent negotiation, communication, and analytical skills are paramount. Professional designations such as the Associate in Claims (AIC) or Chartered Property Casualty Underwriter (CPCU) are highly desirable. This is a fully remote position, offering the flexibility to work from home while leading critical claims operations. The role is remote-first, with the conceptual operational hub located near Malindi, Kilifi, KE .
Key responsibilities include:
- Investigating, evaluating, and settling complex commercial property and casualty insurance claims.
- Managing assigned claims from initial contact through to final resolution, ensuring timely and cost-effective outcomes.
- Interpreting insurance policies to determine coverage and liability.
- Negotiating settlements with policyholders, legal counsel, and other involved parties.
- Providing clear and concise explanations of policy coverage and claim status to stakeholders.
- Conducting thorough investigations, including gathering evidence, interviewing witnesses, and obtaining expert reports.
- Leading and mentoring a team of remote claims adjusters, providing guidance and performance feedback.
- Ensuring compliance with all applicable laws, regulations, and company procedures.
- Identifying potential fraud and subrogation opportunities.
- Developing and maintaining strong relationships with brokers, agents, and other industry professionals.
The ideal candidate will possess a Bachelor's degree in Business Administration, Law, or a related field, with a minimum of 8 years of experience in claims adjusting, with a strong specialization in complex commercial lines. Demonstrated experience in leading or supervising a claims team is essential. In-depth knowledge of various commercial insurance policies (e.g., General Liability, Commercial Property, Workers' Compensation) is required. Excellent negotiation, communication, and analytical skills are paramount. Professional designations such as the Associate in Claims (AIC) or Chartered Property Casualty Underwriter (CPCU) are highly desirable. This is a fully remote position, offering the flexibility to work from home while leading critical claims operations. The role is remote-first, with the conceptual operational hub located near Malindi, Kilifi, KE .
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6
Insurance Claims Adjuster - Remote Processing
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking an experienced and detail-oriented Insurance Claims Adjuster to manage claims processing remotely. This is a fully remote position, allowing you to contribute to client satisfaction and efficient claim resolution from anywhere. The ideal candidate will have a solid understanding of insurance policies, claims investigation, damage assessment, and negotiation. You will be responsible for evaluating submitted claims, determining coverage, negotiating settlements, and ensuring prompt and fair claim resolution while maintaining excellent customer service standards.
Responsibilities:
Qualifications:
Responsibilities:
- Investigate insurance claims by reviewing policy coverage, conducting interviews, and gathering necessary documentation.
- Assess the extent of damages or losses sustained by policyholders.
- Determine liability and coverage based on policy terms and conditions.
- Negotiate settlements with policyholders and third parties in a fair and timely manner.
- Authorize payments for approved claims in accordance with company guidelines and policy limits.
- Maintain accurate and detailed claim files, documenting all actions taken and communications.
- Communicate effectively with policyholders, providing clear explanations of the claims process and status updates.
- Collaborate with internal teams, such as underwriting and legal, to resolve complex claims issues.
- Ensure compliance with all relevant insurance regulations and company policies.
- Identify potential fraudulent claims and escalate for further investigation.
- Manage a caseload of claims efficiently, prioritizing tasks and meeting deadlines.
- Contribute to process improvements within the claims department.
- Provide exceptional customer service throughout the claims handling process.
Qualifications:
- Bachelor's degree in Business Administration, Finance, or a related field, or equivalent experience.
- 3+ years of experience as an Insurance Claims Adjuster or in a similar role.
- In-depth knowledge of various insurance policies (e.g., auto, home, property, liability).
- Proven experience in claims investigation, damage assessment, and negotiation.
- Strong analytical and critical thinking skills.
- Excellent communication, interpersonal, and customer service skills.
- Proficiency with claims management software and standard office applications.
- Ability to work independently, manage time effectively, and handle a high volume of claims in a remote setting.
- Relevant insurance licenses and certifications (e.g., Associate in Claims - AIC) are highly desirable.
- Detail-oriented with a commitment to accuracy and fairness.
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