22 Large Retail Chains jobs in Kitale
Senior Retail Operations Manager
30400 Kitale, Rift Valley
KES3000000 Annually
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Posted today
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Job Description
Our client, a leading national retailer known for its commitment to quality and customer satisfaction, is seeking an experienced and dynamic Senior Retail Operations Manager to oversee operations in the Kitale, Trans-Nzoia, KE region. This key position is responsible for driving operational excellence, ensuring high standards of customer service, managing inventory, and optimizing store performance across multiple locations. The ideal candidate will have a proven track record in retail management, strong leadership skills, and a deep understanding of retail operations, merchandising, and staff development.
Key Responsibilities:
Key Responsibilities:
- Oversee the day-to-day operations of multiple retail stores within the designated region, ensuring adherence to company standards and procedures.
- Develop and implement strategic plans to achieve sales targets, increase profitability, and enhance customer loyalty.
- Manage store inventory levels, ensuring optimal stock availability while minimizing shrinkage and waste.
- Recruit, train, and develop store staff, fostering a high-performance culture and providing continuous coaching.
- Monitor key performance indicators (KPIs) such as sales, customer satisfaction, operational efficiency, and labor costs, and implement corrective actions as needed.
- Ensure compliance with all health, safety, and security regulations within the retail environment.
- Manage store budgets, control expenses, and identify opportunities for cost savings.
- Implement and maintain visual merchandising standards to enhance product presentation and drive sales.
- Act as the primary point of contact for store-level issues and provide effective solutions.
- Stay informed about market trends, competitor activities, and customer feedback to adapt strategies accordingly.
- Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field. A Master's degree is a plus.
- A minimum of 7 years of progressive experience in retail management, with at least 3 years in a supervisory or multi-unit management role.
- Proven experience in managing P&L, inventory control, and sales performance in a retail setting.
- Strong leadership, communication, and interpersonal skills.
- Demonstrated ability to motivate and manage teams effectively.
- Excellent problem-solving and decision-making abilities.
- Proficiency in retail management software and POS systems.
- Understanding of visual merchandising principles and customer service best practices.
- Ability to travel within the region as required.
- A strong work ethic and commitment to achieving business objectives.
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0
Remote Retail Operations Analyst
40400 Kitale, Rift Valley
KES75000 Annually
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Posted 1 day ago
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Our client is seeking a motivated and data-driven Remote Retail Operations Analyst to support their retail expansion strategies. This is a fully remote position, offering a flexible work environment to analyze and enhance retail performance metrics. You will be responsible for collecting, analyzing, and interpreting sales data, inventory levels, and customer feedback to identify trends and opportunities for improvement across various retail channels. Your duties will include developing reports and dashboards to track key performance indicators (KPIs), providing insights into consumer behavior, and recommending strategies to optimize store operations, merchandising, and promotional activities. You will collaborate with regional managers, marketing teams, and supply chain partners through virtual communication tools. The ideal candidate will possess strong analytical and quantitative skills, with a Bachelor's degree in Business Administration, Marketing, Statistics, or a related field. Proficiency in data analysis tools such as Excel, SQL, and business intelligence software (e.g., Tableau, Power BI) is essential. Previous experience in retail analysis or a related field is highly advantageous. You must be highly organized, detail-oriented, and capable of working independently to meet deadlines in a remote setting. This role is crucial for driving informed decision-making and enhancing the overall efficiency and profitability of our client's retail operations.
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1
Remote Retail Operations Manager
30600 Kitale, Rift Valley
KES200000 month
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Posted 2 days ago
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Our client is searching for a strategic and adaptable Remote Retail Operations Manager to oversee and optimize their retail operations across various locations, all managed remotely. This role is crucial for ensuring efficient day-to-day operations, driving sales performance, and maintaining high standards of customer service within a distributed retail environment. You will be responsible for developing and implementing operational strategies, managing inventory levels, analyzing sales data, and ensuring compliance with company policies and procedures. Key duties include setting performance targets for retail teams, providing remote guidance and support, and identifying opportunities for process improvements. The ideal candidate possesses strong leadership and management skills, with a proven track record in retail management or operations. Excellent analytical abilities, problem-solving skills, and proficiency in retail management software and POS systems are essential. You will need to demonstrate the ability to motivate and develop remote teams, foster a positive work culture, and manage budgets effectively. Strong communication and interpersonal skills are vital for coordinating with store staff, suppliers, and other stakeholders virtually. This is a significant opportunity for a seasoned retail professional to lead operational excellence and drive growth within a dynamic, remote-first company structure. A Bachelor's degree in Business Administration, Marketing, or a related field, along with at least 5 years of experience in retail management or operations, is required. Experience in e-commerce operations is a plus. Join our team and lead the way in shaping the future of retail management from wherever you are.
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2
Remote Retail Operations Analyst
00300 Kitale, Rift Valley
KES150000 Annually
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Posted 2 days ago
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Our client is seeking a detail-oriented and analytical Remote Retail Operations Analyst to join their growing team. This is a fully remote position, offering a unique opportunity to drive operational improvements and enhance customer experiences within the retail sector from the convenience of your own location. You will be responsible for analyzing sales data, inventory levels, and operational metrics to identify trends, uncover insights, and recommend strategies for optimization. The ideal candidate will have a strong background in retail analytics, excellent data manipulation skills, and a keen eye for detail. Your expertise will be crucial in supporting the retail management team in making informed decisions that impact sales performance, customer satisfaction, and operational efficiency. Key responsibilities include developing and maintaining performance dashboards, preparing regular reports on key retail indicators, and conducting ad-hoc analysis to address specific business questions. You will work closely with merchandising, marketing, and store operations teams to ensure alignment and support strategic initiatives. As a remote employee, you must be self-motivated, possess excellent communication skills, and be adept at using virtual collaboration tools to effectively engage with colleagues and stakeholders. This role requires proficiency in data analysis tools and techniques, such as Excel, SQL, and potentially data visualization software like Tableau or Power BI. You will play a vital role in understanding customer behavior and identifying opportunities to improve the overall retail experience. Your analytical contributions will directly influence merchandising strategies, promotional effectiveness, and inventory management. This is a fantastic opportunity to contribute to a dynamic retail environment and grow your career within a supportive, remote-first culture. The core retail operations this role supports are located in **Kitale, Trans-Nzoia, KE**, but the position itself is fully remote.
Responsibilities:
Responsibilities:
- Analyze sales data, inventory levels, and customer purchasing patterns.
- Develop and maintain key performance indicator (KPI) dashboards for retail operations.
- Prepare regular reports on sales performance, product profitability, and inventory turnover.
- Identify trends, opportunities, and challenges within the retail environment.
- Conduct ad-hoc analysis to support strategic decision-making.
- Collaborate with cross-functional teams to implement operational improvements.
- Monitor the effectiveness of retail promotions and marketing campaigns.
- Provide insights to optimize stock levels and product placement.
- Bachelor's degree in Business, Statistics, Economics, or a related analytical field.
- Proven experience in retail analytics or operations analysis.
- Strong proficiency in Microsoft Excel, including advanced functions and pivot tables.
- Experience with SQL for data extraction and manipulation.
- Familiarity with data visualization tools (e.g., Tableau, Power BI) is a plus.
- Excellent analytical, problem-solving, and critical thinking skills.
- Strong written and verbal communication skills.
- Ability to work independently and manage time effectively in a remote setting.
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3
Senior Retail Operations Specialist
30300 Kitale, Rift Valley
KES480000 Annually
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Posted 2 days ago
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Our client is seeking a highly organized and experienced Senior Retail Operations Specialist to manage and enhance their retail operations in a fully remote capacity. This dynamic role involves developing and implementing strategies to optimize store performance, improve customer experience, and ensure efficient operational execution across all retail locations. You will be responsible for analyzing sales data, identifying trends, creating operational guidelines, and providing remote support to store managers and teams. The ideal candidate will possess a strong understanding of retail best practices, inventory management, visual merchandising, point-of-sale (POS) systems, and customer service principles. Excellent analytical and problem-solving skills are essential for interpreting sales and operational data to identify opportunities for improvement. You must be proficient in using retail analytics tools and possess strong communication and interpersonal skills to effectively liaise with store teams, management, and vendors in a remote environment. A bachelor's degree in Business Administration, Marketing, Retail Management, or a related field is required. A minimum of 6 years of progressive experience in retail operations, store management, or a related field is necessary, with a proven track record of driving sales and operational excellence. We are looking for a proactive, results-oriented individual who can work independently, manage multiple projects, and contribute to the strategic growth of the retail business from a remote setting. If you are passionate about the retail industry and seeking a challenging remote career opportunity to shape operational success, we encourage you to apply.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and implement strategies to optimize retail store performance and profitability.
- Analyze sales data, customer feedback, and operational metrics to identify areas for improvement.
- Create and maintain operational procedures and guidelines for all retail locations.
- Provide remote support and guidance to store managers and front-line staff.
- Oversee inventory management processes, including stock control and replenishment strategies.
- Ensure consistent application of visual merchandising standards and store presentation.
- Manage point-of-sale (POS) systems and other retail technologies.
- Develop and implement customer service initiatives to enhance the shopping experience.
- Monitor competitor activities and industry trends to inform operational strategies.
- Contribute to the development and execution of retail marketing and promotional activities.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.
- Minimum of 6 years of experience in retail operations or store management.
- Proven experience in driving sales performance and operational efficiency in retail environments.
- Strong understanding of retail KPIs, inventory management, and merchandising principles.
- Proficiency in retail analytics tools and POS systems.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong written and verbal communication skills for effective remote collaboration.
- Ability to manage multiple projects and meet deadlines.
- Customer-centric mindset with a passion for delivering exceptional service.
- Self-motivated with the ability to work independently in a remote setting.
This advertiser has chosen not to accept applicants from your region.
4
Remote Retail Operations Assistant
40300 Kitale, Rift Valley
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Posted 2 days ago
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Our client is seeking a highly organized and proactive Remote Retail Operations Assistant to support their growing retail business. This fully remote role is crucial for ensuring the smooth and efficient day-to-day operations across various retail channels. You will assist with inventory management, order processing, customer service inquiries, and the coordination of retail communications. Key responsibilities include monitoring stock levels, generating sales reports, responding to customer emails and inquiries via chat or phone, and liaising with suppliers and logistics partners. The ideal candidate will have a keen eye for detail, excellent administrative and organizational skills, and a strong understanding of retail operations. Previous experience in retail, customer service, or administrative support is highly desirable. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with e-commerce platforms or inventory management software would be a significant asset. You must possess strong written and verbal communication skills, be adept at multitasking, and have the ability to work independently and manage your time effectively in a remote work environment. A proactive approach to problem-solving and a commitment to providing exceptional customer service are essential. This is an excellent opportunity to contribute to the success of a dynamic retail operation while enjoying the flexibility and convenience of working from home. We are looking for a reliable team member who is eager to learn and grow within the retail sector, supporting our client's mission to deliver outstanding products and services.
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5
Lead Retail Operations Specialist
20400 Kitale, Rift Valley
KES2800000 Annually
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Posted 2 days ago
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Our client is seeking an experienced and results-oriented Lead Retail Operations Specialist to oversee and optimize their retail operations across various channels. This is a dynamic, fully remote position that requires a strategic mindset and a deep understanding of retail best practices. You will be responsible for driving operational efficiency, improving customer experience, and ensuring profitability. Your duties will include developing and implementing store operational standards, managing inventory control processes, analyzing sales data to identify trends and opportunities, and overseeing the execution of merchandising strategies. You will also play a crucial role in staff training and development, ensuring that teams are equipped with the knowledge and skills to deliver exceptional customer service. This role involves collaborating with supply chain, marketing, and IT departments to ensure seamless integration of retail operations. You will be expected to identify and implement process improvements, leveraging technology to enhance operational performance. The ideal candidate will have a proven ability to manage multiple projects simultaneously, strong analytical skills, and excellent leadership capabilities. You should be adept at problem-solving and possess outstanding communication and interpersonal skills. A Bachelor's degree in Business Administration, Marketing, or a related field is required, coupled with a minimum of 7 years of experience in retail operations management, with at least 3 years in a supervisory or lead role. Experience in a remote-first environment is a strong asset. Familiarity with retail management software and POS systems is essential. If you are passionate about retail excellence and are looking for a challenging and rewarding remote opportunity to shape the future of retail operations, we encourage you to apply. This role offers the chance to significantly impact our client's success.
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6
Senior Retail Operations Analyst
30200 Kitale, Rift Valley
KES5800000 Annually
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Posted 3 days ago
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Job Description
Our client is looking for an analytical and results-driven Senior Retail Operations Analyst to join their team remotely. This is a fully remote position, allowing you to work from your preferred location. You will be instrumental in optimizing retail operations, driving efficiency, and improving the customer experience. Your responsibilities will include analyzing sales data, inventory management, supply chain logistics, and store performance metrics. You will develop reports, identify trends, and provide actionable insights and recommendations to management to enhance profitability and operational effectiveness. Collaborating with store managers, merchandising teams, and IT departments to implement strategic initiatives is key. A strong understanding of retail business principles, key performance indicators (KPIs), and data analysis techniques is essential. Proficiency in data analysis tools such as Excel, SQL, Tableau, or Power BI is required. Experience with retail management software and inventory systems is highly desirable. We are seeking a candidate with a Bachelor's degree in Business Administration, Statistics, Economics, or a related quantitative field, along with significant experience in retail analytics or operations. Excellent analytical, problem-solving, and communication skills are paramount. The ability to translate complex data into clear, concise recommendations is crucial. This role demands a proactive individual who can work independently, manage multiple projects, and thrive in a fast-paced, remote environment. Join us to contribute to the success and growth of our retail operations.
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7
Remote Retail Operations Manager
401-200 Kitale, Rift Valley
KES260000 Annually
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Posted 4 days ago
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Job Description
Our client, a leading retail chain with a significant online presence, is seeking an experienced Remote Retail Operations Manager to oversee and optimize its e-commerce and physical retail operations. This fully remote position allows you to manage operational strategies from anywhere. You will be responsible for developing and implementing efficient operational processes, managing inventory, overseeing customer service, analyzing sales data, and ensuring a seamless customer experience across all channels. A strong background in retail management, e-commerce operations, and supply chain principles is essential. Proficiency with retail management software, CRM systems, and data analytics tools is highly desirable. You will collaborate closely with marketing, sales, and logistics teams to drive sales, improve efficiency, and enhance customer satisfaction. The ideal candidate possesses exceptional leadership, analytical, and problem-solving skills, with a deep understanding of the retail landscape. Excellent communication and organizational abilities are crucial for managing a distributed team and coordinating with various departments in a remote setting. Responsibilities include:
- Developing and implementing efficient retail operational strategies.
- Managing inventory levels and optimizing stock flow.
- Overseeing customer service operations and ensuring high satisfaction rates.
- Analyzing sales data and identifying trends to drive performance.
- Collaborating with marketing on promotional activities and campaigns.
- Ensuring smooth order fulfillment and delivery processes.
- Managing relationships with suppliers and vendors.
- Developing and enforcing operational policies and procedures.
- Identifying opportunities for process improvement and cost reduction.
- Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.
- Minimum of 6 years of experience in retail operations management, with experience in both e-commerce and physical retail.
- Proven experience in inventory management, customer service, and sales analysis.
- Proficiency with retail management systems and e-commerce platforms.
- Strong understanding of supply chain and logistics.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong leadership and team management abilities for remote staff.
- Effective communication and interpersonal skills.
- Ability to work independently and manage multiple priorities in a remote environment.
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8
Remote Retail Operations Specialist
30100 Kitale, Rift Valley
KES90000 month
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Posted 5 days ago
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Job Description
Our client, a leading retail brand, is seeking a dedicated and analytical Remote Retail Operations Specialist to optimize store performance and customer experience. This position is fully remote, allowing you to contribute from any location. You will play a crucial role in analyzing sales data, identifying trends, and implementing operational improvements across our network of stores. Your responsibilities will include developing and maintaining operational procedures, ensuring compliance with company standards, and supporting store managers with best practices. You will also be involved in inventory management analysis, visual merchandising guidelines, and customer feedback mechanisms. This role requires a strong understanding of retail dynamics, excellent data analysis capabilities, and the ability to communicate effectively with teams across different geographical areas.
Key Responsibilities:
Key Responsibilities:
- Analyze daily, weekly, and monthly sales and operational performance reports.
- Identify and report on key performance indicators (KPIs) for retail stores.
- Develop and refine operational best practices and standard operating procedures (SOPs).
- Collaborate with regional managers and store staff to implement operational changes.
- Monitor inventory levels and provide recommendations for stock management and replenishment.
- Assist in the development and rollout of new merchandising strategies and visual display guidelines.
- Analyze customer feedback and identify areas for service improvement.
- Ensure adherence to all health, safety, and operational compliance regulations.
- Support the training and onboarding of new store staff on operational procedures.
- Prepare regular performance reports and present findings to senior management.
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 3-5 years of experience in retail operations or management.
- Strong analytical skills with proficiency in data analysis tools (e.g., Excel, Power BI).
- Excellent understanding of retail merchandising, inventory management, and customer service principles.
- Proven ability to work independently and manage multiple tasks in a remote environment.
- Effective communication and interpersonal skills for collaborating with diverse teams.
- Familiarity with retail management software and POS systems.
- Proactive problem-solver with a keen eye for detail.
This advertiser has chosen not to accept applicants from your region.
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