218 Lab Assistants jobs in Nairobi

Avocent Healthcare is expanding and we're seeking Medical Doctors and Specialists to join our growing network in Nairobi.

At Avocent, we believe that quality healthcare starts with creating the right environment for clinicians to thrive. Our facility at NextGen Mall, Mombasa Road provides a fully integrated setup complete with modern consultation rooms, an in-house laboratory, a well-stocked pharmacy, and administrative support to ensure smooth, efficient service delivery.

Whether you're a General Practitioner or a Specialist in fields such as Obstetrics & Gynecology, Pediatrics, Surgery, Orthopedics, Physiotherapy, Occupational Therapy, Ophthalmology, or General Medicine Avocent offers a professional home designed to help you focus on what truly matters: delivering excellent, ethical, and patient-centered care.

What We Offer

• Fully equipped consultation rooms in a central Nairobi location
• Seamless access to in-house lab and pharmacy services
• Administrative, billing, and insurance support
• Collaborative, multidisciplinary practice environment
• A trusted, ethical, and growth-oriented healthcare network

Who We're Looking For

• Licensed Medical Doctors and Specialists registered with the Medical Practitioners and Dentists Council (MPDC)
• Clinicians who value professionalism, compassion, and continuous growth
• Strong commitment to quality, patient-centered care
• Interest in joining a collaborative, innovative medical network

If you're ready to grow your practice within a supportive healthcare ecosystem we'd love to hear from you.

Position:
Medical Officer

Location:
Avocent Healthcare, Ground Floor, Suite 8, NextGen Mall, Mombasa Road, Nairobi

Employment Type:
Full-time

About the Opportunity

Avocent Healthcare is expanding its clinical team and is seeking
dedicated Medical Officers
to join our growing practice in Nairobi.

This is a unique opportunity to be part of a modern, multidisciplinary healthcare facility that prioritizes patient-centered care, professional collaboration, and continuous growth.

As a Medical Officer at Avocent, you will work alongside experienced clinicians and specialists, supported by a fully integrated lab, pharmacy, and digital systems that make care delivery efficient and seamless.

Key Responsibilities

• Conduct patient consultations and provide evidence-based diagnosis and treatment.
• Collaborate with specialists in areas such as dermatology, physiotherapy, obstetrics & gynecology, pediatrics, surgery, orthopedics, and general practice.
• Maintain accurate and confidential medical records.
• Participate in case reviews and multidisciplinary discussions.
• Promote preventive healthcare and patient education.
• Uphold professional ethics, clinical quality, and Avocent Healthcare's standards of care.

Ideal Candidate

• Holds a Bachelor of Medicine and Bachelor of Surgery (MBChB) degree from a recognized institution.
• Registered with the Kenya Medical Practitioners and Dentists Council (KMPDC).
• Demonstrates strong clinical judgment and patient management skills.
• Committed to continuous professional development and teamwork.
• Excellent communication and interpersonal abilities.

Why Join Avocent Healthcare?

• Be part of a
  progressive healthcare network
  designed for collaboration and career growth.
• Access
  modern consultation facilities
  and integrated support services (lab, pharmacy, and diagnostics).
• Build your professional profile within a
  trusted, patient-centered environment
  .
• Competitive compensation and opportunities for professional advancement.

Company:
Contec Medical Systems Co., Ltd.

Location:
Nairobi, Kenya

Position:
Sales Representative for Medical Devices

Position Type:
Full-Time

Reports To:
Regional Sales Manager

Company Overview

Contec Medical Systems Co., Ltd. is a leading manufacturer of innovative medical devices, specializing in respiratory products such as oxygen concentrators, as well as a wide range of diagnostic and monitoring equipment, including ECG machines, patient monitors, pulse oximeters, and more. With a focus on improving healthcare outcomes, our products support patients with respiratory, cardiovascular, and postoperative conditions, and are used in homes, communities, and hospitals worldwide. Contec has a growing presence in Africa, including Ethiopia, where we aim to expand access to quality medical devices through dedicated sales efforts.

Job Summary

We are seeking a motivated Sales Representative to join our team in Kenya. The ideal candidate will be responsible for promoting and selling Contec's medical devices to healthcare providers, distributors, and institutions in the region. This role involves building strong client relationships, achieving sales targets, and contributing to market expansion in Nairobi and the surrounding areas.

Key Responsibilities

• Identify and develop new business opportunities by prospecting potential clients in hospitals, clinics, pharmacies, and medical institutions.
• Promote Contec's medical devices through presentations, demonstrations, and product training.
• Maintain and strengthen relationships with existing clients to ensure high levels of customer satisfaction and repeat business.
• Achieve monthly, quarterly, and annual sales targets by implementing effective sales strategies.
• Assist headquarters in market development activities, including market research, competitor analysis, and feedback on local needs.
• Provide technical support and after-sales service, including installation guidance and user training for medical devices.
• Prepare sales reports, forecasts, and documentation to track performance and inform management.
• Attend industry events, trade shows, and conferences to network and promote Contec products.
• Collaborate with the technical team to address client queries and ensure product compliance with local regulations.

Qualifications and Skills

• Bachelor's degree in Biomedical Engineering or a related field.
• Proven experience in sales and business development, with a strong track record of meeting targets.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build and maintain long-term customer relationships.
• Knowledge of the medical devices industry and familiarity with healthcare regulations in Kenya.
• Proficiency in English and local languages.
• Strong organizational skills and the ability to work independently in a dynamic environment.
• Willingness to travel within Kenya as needed.

Must Requirement:

1. Experience: 3-5 years in sales of medical devices
2. Education: Biomedical engineering
3. Live in Nairobi, Kenya

Benefits

• Competitive salary and commission structure based on performance.
• Opportunities for professional development and career growth within a global company.
• Supportive work environment with access to cutting-edge medical technology.

If you're interested, please share your CV with

Avocent Health Care is inviting
licensed and qualified medical consultants
to join our network of specialists by practicing from our state-of-the-art consultation rooms at NextGen Mall, Mombasa Road, Nairobi.

We understand the importance of providing your patients with a professional, private, and trusted environment. Our facility is designed to support your practice so you can focus on what you do best, delivering exceptional care.

What We Offer

• Fully equipped, modern consultation rooms ready for practice
• Central Nairobi location with ample, secure parking
• Guaranteed patient confidentiality and a professional clinical environment
• Access to
  14+ insurance partnerships
  for easier patient billing
• Comprehensive support staff to ensure smooth patient flow
• Well-maintained, clean, and welcoming facilities that enhance patient trust

Who We Are Looking For

We are seeking
medical specialists and consultants
who meet the following criteria:

• Must be a
  licensed medical practitioner
  registered with the Medical Practitioners and Dentists Council or relevant regulatory body
• Holder of a valid practicing license in Kenya
• Minimum of
  2 years post-specialization experience
  in a clinical setting

Specialists in fields such as (but not limited to):

• Cardiology
• Dermatology
• Orthopedics
• Pediatrics
• Gynecology & Obstetrics
• Psychiatry
• General Surgery
• Family Medicine
• Commitment to ethical, patient-centered practice

Why Join Us?

At Avocent Health Care, we don't just give you space—we give you a platform to grow your practice, strengthen patient trust, and access wider networks through our insurance and corporate partnerships.

Location:
Ground Floor, Suite No. 8, NextGen Mall, Mombasa Road, Nairobi

If you are a
qualified medical consultant
ready to deliver quality care in a professional, supportive environment, we'd love to hear from you. Apply today and let's advance healthcare together.

Frontend Developer (Nairobi – Remote)

Location:
Nairobi, Kenya (Remote OK)

Company:
Fusion Labs

Job Type:
Full-Time

Experience Level:
Mid to Senior

About the Role

Fusion Labs is looking for a Frontend Developer to design and build beautiful, functional, and scalable user interfaces across mobile and web platforms. You'll play a central role in shaping how users interact with our products, from concept and prototyping to production-ready implementation. You'll collaborate closely with engineering to ensure design and code quality meet production standards.

Responsibilities

• Create and iterate on product designs using
  Figma
• Translate designs into responsive, production-ready components in
  React Native (Expo)
  and
  
• Leverage
  TailwindCSS
  and
  shadcn/ui
  for consistent, scalable design systems
• Collaborate with backend and frontend developers to ensure seamless user experiences
• Implement
  Expo modules
  for native functionality (Android with Kotlin/Java, iOS with Swift) when required
• Maintain high code quality with
  TypeScript, ESLint, Husky
  , and other tooling
• Conduct design reviews, usability testing, and contribute to improving design and engineering workflows

Required Skills

• Strong proficiency in
  Figma
  (design systems, prototyping, handoff)
• Solid experience with
  React Native
  (Expo) and
  
• Proficiency in
  TypeScript
  for production-grade code
• Familiarity with
  TailwindCSS
  and
  shadcn/ui
  for rapid UI development
• Experience with
  Expo modules
  and bridging to native code when needed
• Understanding of accessibility, responsiveness, and performance in UI/UX
• Familiarity with
  linting, pre-commit hooks, and code quality tools

Bonus Points

• Strong design portfolio showcasing
  mobile and web app designs
• Experience working in
  fast-moving product or startup environments
• Knowledge of
  animations, transitions, and micro-interactions
  that elevate UX
• Ability to balance
  user needs
  with
  engineering constraints
• Experience working independently and collaborating asynchronously

What We Offer

• Remote flexibility (within Nairobi)
• High-impact work on real products shaping digital experiences
• Opportunity to influence both
  design systems
  and
  front-end architecture
• Potential for long-term collaboration and growth within Fusion Labs

How to Apply

Submit your
CV
,
GitHub/portfolio
, and
Figma design samples
via LinkedIn or email us at

. Only shortlisted candidates will be contacted.

UI/UX Engineer (Nairobi – Remote)

Location:
Nairobi, Kenya (Remote OK)

Company:
Fusion Labs

Job Type:
Full-Time

Experience Level:
Mid to Senior

About the Role

Fusion Labs is looking for a UI/UX Engineer to design and build beautiful, functional, and scalable user interfaces across mobile and web platforms. You'll play a central role in shaping how users interact with our products — from concept and prototyping to production-ready implementation. You'll collaborate closely with engineering to ensure design and code quality meet production standards.

Responsibilities

• Create and iterate on product designs using
  Figma
• Translate designs into responsive, production-ready components in
  React Native (Expo)
  and
  
• Leverage
  TailwindCSS
  and
  shadcn/ui
  for consistent, scalable design systems
• Collaborate with backend and frontend developers to ensure seamless user experiences
• Implement
  Expo modules
  for native functionality (Android with Kotlin/Java, iOS with Swift) when required
• Maintain high code quality with
  TypeScript, ESLint, Husky
  , and other tooling
• Conduct design reviews, usability testing, and contribute to improving design and engineering workflows

Required Skills

• Strong proficiency in
  Figma
  (design systems, prototyping, handoff)
• Solid experience with
  React Native
  (Expo) and
  
• Proficiency in
  TypeScript
  for production-grade code
• Familiarity with
  TailwindCSS
  and
  shadcn/ui
  for rapid UI development
• Experience with
  Expo modules
  and bridging to native code when needed
• Understanding of accessibility, responsiveness, and performance in UI/UX
• Familiarity with
  linting, pre-commit hooks, and code quality tools

Bonus Points

• Strong design portfolio showcasing
  mobile and web app designs
• Experience working in
  fast-moving product or startup environments
• Knowledge of
  animations, transitions, and micro-interactions
  that elevate UX
• Ability to balance
  user needs
  with
  engineering constraints
• Experience working independently and collaborating asynchronously

What We Offer

• Remote flexibility (within Nairobi)
• High-impact work on real products shaping digital experiences
• Opportunity to influence both
  design systems
  and
  front-end architecture
• Potential for long-term collaboration and growth within Fusion Labs

How to Apply

Submit your
CV
,
GitHub/portfolio
, and
Figma design samples
via LinkedIn or email us at

. Only shortlisted candidates will be contacted.

Company Description

We suggest you enter details here.

Role Description

This is a full-time remote role for a Senior Media Buyer. The Senior Media Buyer will be responsible for developing and executing media plans, managing media budgets, and ensuring effective media buying strategies. Daily tasks will include negotiating with media vendors, analyzing media performance data, and optimizing campaigns for maximum effectiveness. Additionally, the Senior Media Buyer will collaborate with teams to align media strategies with overall marketing goals.

Qualifications

• Media Planning and Media Strategy skills
• Strong Analytical Skills
• Experience in Media Buying
• Excellent Communication skills
• Proficiency in using media analysis tools
• Ability to work independently and remotely
• Bachelor's degree in Marketing, Advertising, Communications, or related field

About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible.

In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions

into action — helping people triumph over adversity and build stronger communities from within.

Now, and for the future.

The Program
Energy 4 Impact runs programs that seek to reduce poverty by accelerating access to clean energy, helping businesses and communities make better use of that expanded access, and working with the private sector to support the sustainability of these efforts. Energy 4 Impact supports the development and growth of privately owned SME's and micro enterprises, which deliver renewable energy products and services to hard-to-reach communities in rural and urban settings. We advise energy access SMEs on commercial, financial and engineering matters and help them secure the resources they need to grow. We run pilots to test new products and business models to expand into markets.

The Position Summary
The Regional Advisor, Energy Enterprise Investment will primarily assume program management and implementation of the Crowd Power 3 (CP3) program. They will also provide financial and capital raising advisory services to energy access clients in other programs such as Powering Renewable Energy Opportunities (PREO), GET.Invest Financial Readiness Support, Energy Catalyst Acceleration Program (ECAP) and the Kenya Cold Chain Accelerator (KCCA) as required.

Crowd Power (CP3)
Crowd Power aims to grow commercial capital in the energy access sector by helping crowdfunding platforms tackle the systemic and operational challenges affecting the sector in Africa and Asia. This is achieved by providing grant-funded interventions to platforms to de-risk their investments, build their pipeline, onboard investees, and expand their investor base. Crowd Power also publishes various reports, including an annual state of the market report. Funded by FCDO through TEA, the program is implemented by Energy 4 Impact and supervised by Carbon Trust. The program started in 2015, is now in its third phase and is due to finish on December 31, 2026.

Powering Renewable Energy Opportunities (PREO)
PREO catalyzes the growth of PUE enterprises in SSA and Asia. The program, which is funded by FCDO and IKEA Foundation, has been running since 2018 and runs until September 2027. PREO provides grant capital and technical assistance (TA) for early-stage PUE innovations and shares the learnings through a knowledge management platform. It helps SMEs and other organizations test and demonstrate PUE business models, thereby enabling them to gather critical business data, attract private capital and scale up further. PREO has funded over 50 PUE organizations in SSA and the Indo-Pacific across sectors such as electric mobility, solar irrigation, cold storage, and the circular economy. PREO is jointly implemented by the Carbon Trust (the prime contractor) and Energy 4 Impact.

FRS
is a European program that mobilizes investment in renewable energy in developing countries. It supports project developers and companies with investment readiness and links them with financiers. Managed by GIZ, it is funded by the European Union, Germany, Sweden, the Netherlands, and Austria. Finance Readiness Support (FRS) enables locally owned and managed clean energy businesses to access finance. The project provides early-stage energy SMEs in sub-Saharan Africa and other developing regions with hands-on, in-depth business development and capital raising advice and coaching. Energy 4 Impact was one of 8 advisory organisations implementing FRS since 2021 and is now implementing phase 2 of FRS.

Energy Catalyst Acceleration Program (ECAP)
ECAP provides technical assistance services to the grantees of the Energy Catalyst, as well as knowledge management for the grantees and the wider sector. The Energy Catalyst accelerates the technology and business innovation needed to end energy poverty in Africa and Asia, by providing grants for in-country pilots and support on strategic partnerships. Energy Catalyst is an Innovate UK program that is funded by the FCDO and other UK public bodies.

Kenya Cold Chain Accelerator (KCCA)
The Kenya Cold Chain Accelerator (KCCA) is a project under the Low Energy Inclusive Appliances (LEIA) programme, funded by UK aid and the IKEA Foundation through the Transforming Energy Access Platform. It aims to unlock the potential of agricultural cold chain technologies in Kenya by testing and scaling commercially viable business models. KCCA supports innovators with grant funding to strengthen business performance and expand impact. Companies can also access additional top-up grants for research (covering market analysis, competitor landscapes, policy frameworks, and investor mapping) and for workforce and skills development. Beyond funding, KCCA promotes cross-sector dialogue, raising government and stakeholder awareness of cold chain solutions, market barriers, and enabling policies. By combining financial, technical, and ecosystem support, the initiative seeks to improve the availability, affordability, and efficiency of agricultural cold chain systems, driving productivity and sustainable energy access in Kenya.

Essential Responsibilities
PROGRAM MANAGEMENT, CROWD POWER (CP3) – Approx. 60%

• Lead management/implementation of Crowd Power.
• Establish and maintain strong relationships with the major crowdfunding platforms active in energy access in Africa and Asia.
• Lead donor reporting, M&E, and other administrative tasks.
• Originate and co-design interventions with platforms that support the growth of their business in energy access. These interventions will address issues around pipeline building, onboarding of investees, outreach to investors, and development and deployment of de-risking mechanisms. They may also include direct match-funding for crowdfunding campaigns.
• Support the onboarding of platforms into Mercy Corps and the contracting/budgeting for the interventions.
• Monitor the progress of the interventions, including the campaigns facilitated by them.
• Maintain an up-to-date database of all interventions, including funds committed and disbursed.
• Ensure that the type, number and financial value of interventions are in line with the program and budget targets.
• Provide dedicated support to crowdfunding platforms on their specific interventions, so they can grow their small ticket lending business with African-owned enterprises ensuring inclusion of women and youth led businesses, which is a priority for TEA.
• Coordinate and lead the research and learning component of Crowd Power, including publication of an annual state of the market report and white papers on specific crowdfunding topics.
• Support the dissemination of these learnings.

TECHNICAL ADVISORY (PREO, GET.Invest FRS, ECAP, KCCA) – Approx 40%

• Manage relationships with assigned energy enterprise clients, including monthly reports, quarterly M&E of on-ground results, and end of support reports outlining results and lessons learned.
• Help companies develop their funding strategy and identify the type and amount of capital required.
• Provide commercial, financial, and transactional support to energy enterprise clients as required. This includes helping companies develop investor-facing materials, including pitch decks, teasers, and financial models.
• Coach energy enterprise clients in capital raising, including introducing them to potential investors and support them in due diligence and negotiations.
• Build relationships with a network of investors interested in energy access enterprises.
• Support structuring and facilitating the growth of different investment facilities, including funds, crowdfunding, innovation and challenge competitions, to grow energy companies, derisk them as they explore new markets, and promote new technologies.
• Support proposal development for energy access programming (grants and contracts).

PROGRAM QUALITY

• Provide technical leadership to support effective interventions through integrated approaches and systems thinking.
• Maintain standards of program delivery through application of the agency approaches and compliance with relevant regulations and requirements.
• Ensure program objectives and activities are properly monitored, evaluated and documented
• Lead and develop frameworks for quality, effective and efficient delivery of Energy 4 Impact's energy services.

FINANCE AND COMPLIANCE MANAGEMENT

• Contribute to the maintenance of systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.
• Ensure compliance with all MC-E4I donors and Mercy Corps regulations

INFLUENCE AND REPRESENTATION

• Represent Mercy Corps at industry events, conferences, media forums, and other events as needed; contribute to thought leadership in areas of expertise.
• Identify and nurture strategic partnerships with other organizations and institutions; Present concepts and ideas to donors, partners, and peer organizations that influence them to drive innovation and positive change.
• Effectively manage relationships with donors and other strategic partners in related projects to elevate and advance MC-E4I's energy work.

TEAM ENGAGEMENT

• Embrace Mercy Corps' culture and values and actively work to achieve its Diversity and Inclusion goals; Foster a spirit of inclusion and respect amongst team members.

• Ensure timely communications with team staff.

• Promote accountability, communicate expectations, and provide constructive feedback via regular performance reviews.

• Use best practices for Human Resources, including up-to-date Job Descriptions, IOPs, and detailed review processes at pre-determined intervals.

• Provide team members with information, tools, and other resources to improve performance and reach their objectives; Empower team members to be leaders in their fields and encourage/support professional growth.

• Ensure team members' accountability for delivering on individual workplans and maintaining and using key databases, tracking, and knowledge management tools.

Safeguarding Responsibilities

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

PERSONAL LEADERSHIP

• Demonstrate exceptional leadership by consistently delivering expectations and maintaining composure, even in challenging situations.
• Embrace a growth mindset, actively seek diverse perspectives, and welcome feedback to drive continuous improvement.
• Maintain the highest ethical standards, treating all individuals with respect and dignity.
• Demonstrate professionalism in all aspects of life, ensuring that your conduct reflects positively on Mercy Corps and does not compromise its mission or work.

Supervisory Responsibility
None
Accountability
Reports Directly To: Head of Energy Research and Innovation

Works Directly With: Program Managers, Advisors, the Finance Department, the Communications Department, Advisory clients including crowdfunding platforms, Expert consultants.

Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills
SKILLS AND ATTRIBUTES

• Proven track record of project management, with the ability to transfer technical theories to real world complexities.
• Comfortable working with diverse teams; fosters an environment of inclusion and collaboration
• Creative, adaptive, and flexible; consistently acts with integrity
• Detail-oriented with the ability to prioritize within complex team environments
• Exceptional writing skills; effective and clear communication in English is required. Proficiency in French or Arabic is advantageous.
• Excellent relationship and partnership management

Required Education And Experience

• Bachelor's degree preferred. M.A./MSc. or equivalent in a relevant field and relevant technical certifications are advantageous.

• 3 to 4 years of experience required providing increasingly proficient technical support in the field of expertise that includes:

• Experience in energy access crowdfunding is required

• Experience in energy access implementation in Africa.
• Strong understanding of the grid and off-grid energy market, entrepreneurial space, and investing sectors – preferably in the African market.
• Demonstrated experience of investment and financial management for energy SMEs, including due diligence, financial modelling, investor readiness.
• Grant writing, research, and proposal development.

• Combining theoretical and applied knowledge of the field of expertise using integrated approaches and applying systems thinking.

• Demonstrated experience with project management, planning and co-ordination

Success Factors
The successful candidate will demonstrate acuity in program management and co-ordination, have a demonstrated understanding of the crowdfunding sector and trends, possess excellent technical advisory skills, work effectively with diverse teams, and be proficient in communication.

Living Conditions / Environmental Conditions
The position is based in Nairobi and it requires up to 20% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Mercy Corps team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/short term assignment to a field posting. Staff are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values always and in all in-country venues.

Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Team Engagement and Effectiveness
Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.

We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity
Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law

Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline ).

The Digital Payments Specialist/ Coordinator will provide technical assistance to Mercy Corps AgriFin partners, including mobile money providers, financial institutions, agri and fintech companies, and other ecosystem actors, strengthening rural payments adoption and expand access to affordable, inclusive, and reliable digital financial services for smallholder farmers and agri-SMEs. The role requires deep knowledge of digital payments, financial inclusion, and emerging fintech models, coupled with the ability to translate technical expertise into practical solutions for partner organizations. This role also requires an understanding of the different kinds of adoption incentives that can be tested with smallholder farmers and rural merchants to create scalable pathways for agri-payments adoption.

In addition to direct technical support, the Digital Payments Specialist/ Coordinator will drive thought leadership and learning by capturing and sharing best practices, emerging trends, and lessons from AgriFin's work with ecosystem partners. This includes contributing to knowledge products, industry forums, and learning events that position AgriFin as a leader in shaping inclusive, innovative, and sustainable rural payment systems.

The Digital Payments Specialist/ Coordinator will work under the direct supervision of the Technical Director-Programs, as a member of the Technical Matrix Team, while providing support to Country Managers and country level teams, and the Monitoring, Evaluation, Research, Accountability and Learning (MERAL) team.

Key Responsibilities
Technical Assistance & Advisory:

• Provide tailored technical support to partners (mobile money providers, banks, fintechs, agri-techs) to design, test, and scale incentives and pathways to drive inclusive rural payments and other financial solutions.
• Collaborate with the technical team to identify and select engagements in line with the focus areas of the program.
• Engage in the development of all partner relationships and product planning roadmaps related to digital payments and related focus areas of individual projects.
• Support the integration of climate-smart, gender-responsive, and youth-inclusive approaches into digital payment solutions.

Partnership & Ecosystem Engagement

• Build and manage strong relationships with financial and non-financial service providers, regulators, donors, and ecosystem actors to drive collaboration.
• Attend industry working groups, ecosystem dialogues, and external forums to influence and shape inclusive digital payment ecosystems.
• Identify opportunities for strategic partnerships to accelerate access to finance and technology for smallholder farmers and other players in the digital ecosystem.

Thought Leadership & Learning

• Document and disseminate learnings, case studies, and success stories from AgriFin's digital payments-related work.
• Contribute to programme research, publications, blogs, communications and learning activities and events (including AgriFin Learning Event).
• Track global and regional trends in digital payments and translate insights into program strategies and partner support.
• Active contribution on thought leadership spaces, highlighting innovations and lessons from Africa's payment ecosystems.

Program Representation & Reporting

• Support monitoring, evaluation, research, accountability and learning (MERAL) efforts by defining and tracking relevant metrics.
• Ensure that programming works within Mercy Corps' M4P rubric for agricultural and financial inclusion programming.
• Ensure compliance with Mercy Corps' and donor guidelines across all payments-related programming.

Personal Learning And Development

• Develop and implement a learning and development plan for yourself to ensure continuous improvement and growth in line with your performance goals and Mercy Corps commitment to organizational learning that allow as you to dedicate 5% of your working time to learning.

Adherence To Policies And Procedures

• Personal conduct should always be professional and respecting local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
• Accountability to participants - Mercy Corps team members are expected to support all efforts towards accountability, specifically to program participants and to international standards guiding international development work, while actively engaging ecosystem as equal partners in the design, monitoring and evaluation of our field projects.
• Diversity and Inclusion - responsibility to create a positive culture and to safeguard equity, inclusion, dignity, and respect for all. Each employee is expected to be a role model for others and ensure alignment with MC diversity and Inclusion values.

Knowledge And Experience

• Advanced degree in Finance, Economics, Business, Technology, International Development, or a related field (or equivalent professional experience).
• 5–8 years of professional experience in digital payments, fintech, financial inclusion, or related sectors, with at least 5 years working directly in Africa or other emerging markets.
• Proven track record of designing, implementing, or scaling digital financial services (DFS) solutions, particularly in rural contexts.
• Demonstrated experience working with mobile money providers, banks, fintechs, or agri-tech companies.
• Strong understanding of payment infrastructure, interoperability, agent networks, payment flows and value chains and last mile distribution models.
• Experience engaging with regulators, industry bodies, or development partners on financial inclusion and digital finance.
• Excellent project management and partner engagement skills, with the ability to manage multiple priorities in dynamic environments.

Skills & Competencies

• Deep technical expertise in payments and broader DFS, with the ability to translate complex concepts into actionable solutions.
• Strong analytical skills and ability to interpret market trends, data, and research insights.
• Exceptional written and verbal communication skills; ability to produce high-quality reports, case studies, and thought leadership pieces.
• Comfort in representing programs externally, including at conferences, workshops, and policy forums.
• Strong experience delivering technical assistance to diverse stakeholders.
• Demonstrated commitment to inclusion, with experience integrating gender and youth considerations into DFS solutions.
• Self-starter with strong problem-solving abilities and a collaborative, team-oriented mindset.
• Team-player with positive attitude to problem solving and conflict resolution.
• Ability to juggle multiple priorities under tight deadlines, and to calmly and diplomatically deal with unexpected events impacting program operations.

Success Factors
The most successful Mercy Corps members possess: a positive, flexible attitude; a strong commitment to

teamwork, impact, and accountability; an entrepreneurial spirit; and a nearly fearless devotion to building

a better world.

Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Team Engagement and Effectiveness
Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.

We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC
and have signed on to the
Interagency Misconduct Disclosure Scheme
.
We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline ).