837 Key Accounts jobs in Kenya

The ideal candidate must have strong experience in modern trade account management, proven ability to deliver sales growth, and excellent skills in managing Joint Business Plans (JBPs), retail partnerships, and field execution. This role is responsible for driving sales targets, ensuring on-shelf availability, and maximizing product visibility across key modern trade partners in Kenya.

Key Responsibilities

1. Deliver sales targets across modern trade accounts by driving volume, value, and profitable growth.
2. Ensure 100% on-shelf availability and merchandising compliance, minimizing stockouts, gaps, and tampering.
3. Maximize product visibility and category share through strict planogram execution and in-store activations.
4. Develop and execute marketing plans for key accounts, aligned with business goals and retail dynamics.
5. Negotiate and implement Joint Business Plans (JBPs) including listings, pricing, visibility, and promotional agreements.
6. Lead and develop field teams (supervisors and merchandisers) to ensure flawless retail execution.
7. Build and maintain strong senior-level relationships with retail chains through strategic reviews and joint planning.
8. Analyze sales and visibility data to identify growth opportunities and correct performance gaps.
9. Track and report key performance metrics, including target achievement, ROI on promotions, and compliance rates.
10. Coordinate and execute new product launches and promotions, ensuring retail readiness and market uptake.
11. Resolve operational challenges such as delayed deliveries or retailer escalations through cross-functional coordination.
12. Bridge execution and strategy, aligning field activity with company leadership and brand objectives.
13. Champion customer advocacy internally, ensuring service levels and satisfaction benchmarks are consistently met.
14. Drive capability development through regular coaching, training, and upskilling of supervisors and merchandisers to improve in-store execution and performance consistency.

Requirements

●   Bachelor's degree in Sales, Marketing, Business Administration, or related field.

●   4–6 years' experience managing modern trade or retail key accounts in FMCG.

●   Proven ability to achieve sales targets and drive on-shelf availability and visibility.

●   Demonstrated success in creating and executing marketing plans, JBPs, and product listings.

●   Strong leadership and team management capability with hands-on experience guiding field execution.

●   Data-savvy, with strong skills in performance analysis and translating insights into strategy.

●   Excellent negotiation, communication, and stakeholder engagement skills.

●   Self-driven, highly organized, and solution-focused under pressure.

Why Join Norda?

Norda offers a performance-driven environment where you'll have the autonomy to lead, the support to grow, and the opportunity to make a measurable impact in Kenya's modern trade landscape.

Application Process

Interested and qualified candidates to send their
CVs
to

on or
before
15
th
Sept 2025.

Only shortlisted candidates will be contacted

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function
Pharmaceutical Sales

Job Sub Function
Sales – Oncology/Hematology (Commission)

Job Category
Business Enablement/Support

All Job Posting Locations:
Nairobi, Nairobi Municipality, Kenya

Job Description
Johnson & Johnson Janssen is recruiting for
Junior Key Accounts Manager - Oncology
to be located in Nairobi, Kenya.
About Oncology
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at

Purpose
Reporting to the Product Manager/Key Account Manager, you will be responsible for creating the right environment to achieve and maintain commercial success to oncology Portfolio.

You will become a partner and solutions provider in these therapy areas for the healthcare providers in your defined territory and work with wholesalers, hospitals, private clinics, and retail pharmacies to ensure product availability.

You Will Be Responsible For

• Keep an updated mapping of key stakeholders in Oncology within your territory.
• Visit key stakeholders/customers within your territory on a regular basis to inform and update them on our treatment options.
• Effectively sell the value offering of Janssen Oncology products to meet the individual needs of all relevant customers within the cancer treatment space.
• Become the expert in terms of knowledge and practical application in all aspects of the environment, relevant therapy areas, the company and competitor products.
• Establish and manage KOL relationships.
• Organize and present in local healthcare professional meetings, to promote the appropriate use of our products.
• Drive promotional activities during national or local scientific congresses.
• Ensure all activities follow the internal compliance guidelines and are documented accordingly.
• Partner with sub-distributors, wholesalers, hospitals, private clinics and pharmacies to ensure product availability.
• Provide market feedback to management in the form of activity and results reports and territory analyses.
• Ensure safety reporting requirements (timely AE/PQC reporting) as set out in company policies and SOPs (Standard Operating Procedures) are met and, where applicable, appropriately managed when planning projects, developing materials, executing projects, and contracting vendors
• Ensure HCC and legal requirements (Fair Market Value, Transfer of Value rules, Promotional Materials rules) are fully understood, appropriately managed and, where applicable, complied when planning projects, developing materials, executing projects, and contracting vendors.
• Ensure inspection readiness with respect to personal training compliance, and availability of recent CV and individualized Job Description

Qualifications / Requirements

• 5+ years' experience in driving pharmaceutical stakeholder engagement, sales, and marketing on assigned products and territory, ideally in healthcare industry in Kenya.
• Good knowledge of Kenya oncology healthcare space
• Education, University Degree in relevant field with additional years of professional experience.
• Self-driven motivated and ability to deliver the assigned KPIs.
• Strong team player
• Resilience
• Fluency in English and one or more local languages
• Ideally with an entrepreneurial mindset, a self-starter and excellent problem-solver

Additional Requirements

• Proven business development manager who is used to working to targets.
• Proven track record in sales, business development and winning new business.
• Proven track record of increasing revenue through generation of demand
• Strong account management and relationship building skills.
• Ability to plan and prioritize own work to meet quality standards and deadlines.
• Excellent communication and presentation skills, territory management and ability to influence customers and internal stakeholders.
• Desire to work as part of a small, cohesive, and collaborative team.
• Must exhibit behaviours aligned to the J&J Global Leadership Profile including but not limited to integrity-credo based actions, collaboration and teamwork, sense of urgency and results driven Must exhibit behaviours aligned to the J&J Leadership Imperatives: Connect, Shape, Lead, Deliver and Live Our Credo

Key Accounts Specialist – Chemicals

Reporting Line:
Business Manager

A dynamic Key Accounts Specialist with proven experience in B2B chemical ingredients sales, able to drive business growth, strengthen client relationships, and manage strategic accounts within the chemicals industry.

Key Responsibilities:

• Account Management & Client Engagement:
  Act as the primary liaison for key accounts, ensuring excellent service delivery and building long-term partnerships by understanding client needs and providing tailored solutions.
• Business Development:
  Identify opportunities to grow revenue within existing accounts through cross-selling, up-selling, and expansion of product penetration.
• Market Strategy:
  Provide actionable insights on industry trends, competitor activity, and regulatory developments to inform business strategy and strengthen market position.
• Product Expertise:
  Maintain strong knowledge of chemical products, positioning, and value propositions for customer awareness and support business objectives.
• Collaboration:
  Work closely with logistics, supply chain, and sales support teams to deliver seamless customer solutions.
• Performance Analysis:
  Track sales performance, negotiate pricing and contracts, and ensure timely processing of orders, invoices, and collections.

Qualifications and Skills:

• Background in Chemicals Sales:
  5–7 years' proven experience in key account management within the chemicals industry. Experience in selling chemical ingredients to home care, personal care, fabric care is a must.
• Sales Expertise:
  Strong ability to build, manage, and grow high-value customer relationships while meeting and exceeding revenue targets.
• Technical Knowledge:
  Familiarity with chemicals industry trends, products, and regulatory frameworks.
• Communication Skills:
  Excellent negotiation, interpersonal, and presentation abilities to engage clients effectively.
• Analytical Ability:
  Skilled in data analysis, forecasting, and identifying opportunities for account growth.
• Education:
  Bachelor's degree in chemistry, Business, or a related field.

• Develop and implement strategic sales plans to achieve corporate objectives and revenue targets.
• Lead, mentor, and motivate a team of account executives to drive performance and achieve individual/team goals.
• Identify and pursue new business opportunities within target markets and key account segments.
• Manage and nurture relationships with key clients, ensuring high levels of satisfaction and retention.
• Negotiate contract terms, pricing, and service level agreements to close deals.
• Analyze sales data and market trends to identify opportunities and challenges.
• Collaborate with marketing and product teams to develop effective sales collateral and strategies.
• Prepare and deliver compelling sales presentations and proposals to prospective and existing clients.
• Manage the sales pipeline using CRM software and provide accurate forecasts.
• Contribute to overall business strategy and sales process improvements.

• Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred.
• Minimum of 8 years of experience in sales, with at least 3 years in a sales leadership or management role.
• Proven success in managing key accounts and driving revenue growth in a B2B environment.
• Strong understanding of sales methodologies and CRM systems (e.g., Salesforce).
• Excellent leadership, team management, and coaching skills.
• Exceptional negotiation, communication, presentation, and interpersonal skills.
• Ability to analyze complex sales data and develop strategic insights.
• Proficiency in financial analysis and forecasting.
• Adaptable and able to thrive in a dynamic, hybrid work environment.
• Experience in the Kenyan market is a significant advantage.