1,290 IT Supervisor jobs in Kenya
Hotel Front Desk Supervisor
20200 Kapsuser
KES90000 Annually
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Job Description
Our client, a well-regarded hospitality establishment, is seeking a diligent and customer-focused Hotel Front Desk Supervisor to oversee front desk operations. This hybrid role requires a professional who can manage both on-site and remote aspects of guest services, ensuring a seamless and welcoming experience for all visitors. The Supervisor will be responsible for leading the front desk team, managing check-ins and check-outs, handling guest inquiries and complaints, and ensuring the efficient operation of the front office. This position offers a blend of remote oversight and on-site presence, providing a balanced work environment for someone passionate about guest relations and operational excellence.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Supervise and train front desk staff, ensuring high standards of customer service and efficiency.
- Manage guest arrivals and departures, ensuring accurate and timely processing of check-ins and check-outs.
- Handle guest inquiries, requests, and complaints with professionalism and promptness, resolving issues effectively.
- Oversee the management of reservations, room assignments, and guest accounts.
- Ensure the front desk area is well-maintained, presentable, and equipped with necessary supplies.
- Coordinate with housekeeping and maintenance departments to ensure rooms are ready for guests and any issues are addressed promptly.
- Assist in developing and implementing front desk procedures to enhance guest experience and operational efficiency.
- Monitor and manage front desk staff schedules, ensuring adequate coverage.
- Process payments and handle cash accurately according to established procedures.
- Maintain a comprehensive knowledge of hotel services, amenities, and local attractions to assist guests.
- Conduct regular team meetings to communicate updates, targets, and feedback.
Qualifications:
- Previous experience in a hotel front desk role, with at least 2 years in a supervisory or lead capacity.
- Excellent customer service and interpersonal skills.
- Strong communication and problem-solving abilities.
- Proficiency in using property management systems (PMS) and standard office software.
- Ability to multitask and manage priorities effectively in a fast-paced environment.
- Understanding of hotel operations and guest service standards.
- Leadership qualities and the ability to motivate a team.
- Flexibility to work a hybrid schedule, including some remote oversight and some on-site duties.
- A positive attitude and professional demeanor.
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0
Hotel Front Desk Supervisor
01000 Makongeni
KES60000 Annually
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Job Description
Our client, a well-regarded hospitality establishment in **Thika, Kiambu, KE**, is actively searching for an experienced and customer-focused Hotel Front Desk Supervisor to manage their front office operations. This role is vital for ensuring a seamless and welcoming experience for all guests from check-in to check-out. The ideal candidate will possess excellent leadership skills, a strong understanding of hotel operations, and a commitment to providing outstanding guest service.
Key Responsibilities:
Key Responsibilities:
- Supervise and train front desk staff, ensuring adherence to service standards.
- Manage guest check-ins and check-outs efficiently and professionally.
- Handle guest inquiries, requests, and complaints promptly and courteously.
- Oversee reservation management, room assignments, and guest billing.
- Ensure the front desk area is always tidy, presentable, and well-stocked with necessary supplies.
- Coordinate with other hotel departments (e.g., housekeeping, maintenance) to address guest needs.
- Prepare daily reports on occupancy, revenue, and guest feedback.
- Implement and enforce hotel policies and procedures.
- Manage cash handling and ensure accuracy in financial transactions.
- Identify opportunities to upsell services and enhance guest satisfaction.
- Maintain a high level of professionalism and appearance at all times.
- Diploma or Bachelor's degree in Hospitality Management, Tourism, or a related field.
- Minimum of 3 years of experience in hotel front desk operations, with at least 1 year in a supervisory role.
- Proven experience with hotel Property Management Systems (PMS).
- Excellent customer service and interpersonal skills.
- Strong leadership and team management abilities.
- Good communication skills in both English and Swahili.
- Ability to handle stressful situations calmly and effectively.
- Knowledge of reservation procedures and front office operations.
- Detail-oriented with strong organizational and multitasking skills.
- A passion for the hospitality industry and guest satisfaction.
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1
Security Supervisor
Nairobi, Nairobi
Radel Security
Posted 3 days ago
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Job Description
We are seeking an experienced security supervisor to oversee and coordinate security operations and lead a fleet of between 30-50 employees. To report to the Management/or higher level in the company.
Responsibilities; br>1. Supervise and manage personnel
2. Respond to Security incidences, including emergencies and breaches
3. Conduct regular patrol and inspections to ensure security protocols are followed.
4. Investigate incidents and prepare reports for the management
5. Ability to work independently without supervisor.
6. Basic Knowledge of security operations and systems.
Responsibilities; br>1. Supervise and manage personnel
2. Respond to Security incidences, including emergencies and breaches
3. Conduct regular patrol and inspections to ensure security protocols are followed.
4. Investigate incidents and prepare reports for the management
5. Ability to work independently without supervisor.
6. Basic Knowledge of security operations and systems.
This advertiser has chosen not to accept applicants from your region.
2
Restaurant Supervisor
Machakos, Eastern
Emerge Egress Consulting
Posted 11 days ago
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Job Description
Restaurant Supervisor Vacancy
Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs. br>Role Objective
Our client, a leading hotel is seeking to hire a Restaurant Supervisor who is experienced in managing a busy restaurant while ensure operational efficiency and customer service excellence.
Core Duties and Responsibilities
• Supervise daily operations to ensure seamless restaurant functioning. < r>• esponsible for maintaining standards in the restaurant by ensuring hygiene controls, housekeeping and procedures are followed. < r>• L aise with Front Office or Reservation desk to ensure all details of bookings are covered. < r>• E sure high levels of customer satisfaction through excellent service and handling of complaints promptly and professionally. < r>• M nitor operating supplies, stock levels, place orders, and ensure proper inventory management, equipment and reduce spoilage and wastage successfully and ensure there is no pilferage. < r>• E sure compliance with food safety, hygiene, and sanitation standards. < r>Assist in training new staff , implementing service standards, aspects of service techniques and operations.
• M nage restaurant staff including scheduling, delegation of duties, and performance monitoring. < r>• E force conformity to SOPS applicable to the restaurant. < r>• C ordinate with kitchen staff to ensure timely food preparation and delivery. < r>• P rform opening and closing procedures established for the restaurant. < r>• A tend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled. < r>• C nduct briefings on the special events, the specials on the menu, beverage specials, missing items and other occurrences of relevance. < r>• C ecks the cleanliness and condition of furniture, linen, cutlery, chinaware, glassware, condiments and other service accessories and takes appropriate corrective action where necessary. < r>• A tends guests' complaints and takes corrective action immediately and escalate where need be. < r>• P epare daily reports on restaurant activities, sales, and staff performance. < r>• M intain and ensure cleanliness, order, and ambiance of the restaurant at all times. < r>• P rform any other assigned reasonable duties and responsibilities as assigned. < r>Qualifications:
• D ploma/Degree in Hospitality Management or related field. < r>• M nimum 3 years of experience in a similar position within a busy restaurant environment or Hospitality industry is preferred. < r>• K owledgeable of food safety and hygiene regulations. < r>• P oficiency in Microsoft Office Suite. < r>• W rking knowledge of POS systems < r>Competencies
• H gh level of integrity. < r>• S rong leadership skills < r>• E cellent communication and interpersonal skills. < r>• S rong organizational and time management skills. < r>• A ility to manage a team and resolve conflicts effectively. < r>• A ility to multitask and thrive under pressure in a fast paced environment. < r>• G eat Relationship Management skills < r>• i ventory management skills. < r>• K en eye to details
Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs. br>Role Objective
Our client, a leading hotel is seeking to hire a Restaurant Supervisor who is experienced in managing a busy restaurant while ensure operational efficiency and customer service excellence.
Core Duties and Responsibilities
• Supervise daily operations to ensure seamless restaurant functioning. < r>• esponsible for maintaining standards in the restaurant by ensuring hygiene controls, housekeeping and procedures are followed. < r>• L aise with Front Office or Reservation desk to ensure all details of bookings are covered. < r>• E sure high levels of customer satisfaction through excellent service and handling of complaints promptly and professionally. < r>• M nitor operating supplies, stock levels, place orders, and ensure proper inventory management, equipment and reduce spoilage and wastage successfully and ensure there is no pilferage. < r>• E sure compliance with food safety, hygiene, and sanitation standards. < r>Assist in training new staff , implementing service standards, aspects of service techniques and operations.
• M nage restaurant staff including scheduling, delegation of duties, and performance monitoring. < r>• E force conformity to SOPS applicable to the restaurant. < r>• C ordinate with kitchen staff to ensure timely food preparation and delivery. < r>• P rform opening and closing procedures established for the restaurant. < r>• A tend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled. < r>• C nduct briefings on the special events, the specials on the menu, beverage specials, missing items and other occurrences of relevance. < r>• C ecks the cleanliness and condition of furniture, linen, cutlery, chinaware, glassware, condiments and other service accessories and takes appropriate corrective action where necessary. < r>• A tends guests' complaints and takes corrective action immediately and escalate where need be. < r>• P epare daily reports on restaurant activities, sales, and staff performance. < r>• M intain and ensure cleanliness, order, and ambiance of the restaurant at all times. < r>• P rform any other assigned reasonable duties and responsibilities as assigned. < r>Qualifications:
• D ploma/Degree in Hospitality Management or related field. < r>• M nimum 3 years of experience in a similar position within a busy restaurant environment or Hospitality industry is preferred. < r>• K owledgeable of food safety and hygiene regulations. < r>• P oficiency in Microsoft Office Suite. < r>• W rking knowledge of POS systems < r>Competencies
• H gh level of integrity. < r>• S rong leadership skills < r>• E cellent communication and interpersonal skills. < r>• S rong organizational and time management skills. < r>• A ility to manage a team and resolve conflicts effectively. < r>• A ility to multitask and thrive under pressure in a fast paced environment. < r>• G eat Relationship Management skills < r>• i ventory management skills. < r>• K en eye to details
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3
Production Supervisor
20200 Naivasha, Rift Valley
KES160000 Annually
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Posted today
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Job Description
Our client is seeking a seasoned Production Supervisor to oversee manufacturing operations in a fully remote capacity. This critical role involves managing production schedules, ensuring quality control, and optimizing workflow for maximum efficiency. You will be responsible for supervising a remote production team, coordinating with supply chain partners, and implementing lean manufacturing principles. Key duties include monitoring production output, identifying and resolving production bottlenecks, maintaining equipment, and ensuring compliance with safety regulations. This position requires a strong understanding of manufacturing processes, excellent problem-solving abilities, and the capacity to lead and motivate a distributed workforce. Proficiency in production planning software, quality management systems, and familiarity with OSHA standards are essential. The ideal candidate will have a proactive approach to identifying opportunities for process improvement and cost reduction. You will be instrumental in driving continuous improvement initiatives, fostering a culture of quality and safety within the production team. This role demands exceptional organizational skills and the ability to effectively communicate production targets and updates to various stakeholders. We are looking for an experienced leader who can successfully manage complex production environments remotely, ensuring the timely delivery of high-quality products. Your expertise in optimizing production lines and enhancing team productivity will be highly valued. This is a unique opportunity to leverage your manufacturing leadership skills in a completely remote setting, contributing to operational excellence and strategic growth.
This advertiser has chosen not to accept applicants from your region.
4
Production Supervisor
20100 Mwembe
KES90000 Annually
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Posted today
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Job Description
Our client, a dynamic manufacturing company renowned for its high-quality goods, is looking for a diligent and experienced Production Supervisor for a fully remote position. This role is integral to overseeing and optimizing manufacturing processes, ensuring efficiency, productivity, and adherence to quality standards. You will be responsible for managing production schedules, supervising production staff, and troubleshooting any operational issues. The ideal candidate will have a strong background in manufacturing operations, leadership capabilities, and a keen eye for detail. Key Responsibilities:
- Oversee and manage day-to-day production activities to meet output targets and quality standards.
- Develop and implement production schedules to ensure efficient workflow and timely delivery.
- Supervise, train, and mentor production line staff, fostering a productive and safe work environment.
- Monitor production processes and equipment, identifying opportunities for improvement and efficiency gains.
- Ensure adherence to all safety regulations, quality control procedures, and company policies.
- Troubleshoot production issues and implement corrective actions promptly.
- Manage inventory of raw materials and finished goods, ensuring adequate stock levels.
- Collaborate with quality assurance, maintenance, and logistics teams to ensure smooth operations.
- Maintain production records and generate reports on key performance indicators (KPIs).
- Drive continuous improvement initiatives within the production department.
- Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Business Administration, or a related field.
- Minimum of 5 years of experience in manufacturing and production management.
- Proven experience as a supervisor or team lead in a manufacturing environment.
- Strong understanding of production processes, lean manufacturing principles, and quality management systems (e.g., ISO 9001).
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in production planning software and MS Office Suite.
- Strong problem-solving and decision-making abilities.
- Ability to work autonomously and manage multiple priorities effectively in a remote setting.
- Knowledge of safety protocols and regulatory compliance in manufacturing.
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5
Production Supervisor
90102 Mumbuni
KES120000 Annually
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Posted today
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Job Description
Our client is seeking an experienced Production Supervisor to oversee our remote manufacturing operations. This role is crucial for ensuring efficient production processes, maintaining quality standards, and optimizing output across various manufacturing lines. The ideal candidate will have a strong background in manufacturing and production management, with a proven ability to lead teams and drive operational excellence in a virtual setting. Responsibilities include planning and scheduling production runs, monitoring workflow, and troubleshooting any issues that arise on the production floor. You will be responsible for supervising and motivating a remote production team, ensuring adherence to safety protocols, and implementing quality control measures. Key tasks involve managing resources effectively, analyzing production data to identify areas for improvement, and implementing lean manufacturing principles. This fully remote position requires excellent leadership, communication, and problem-solving skills. You will work closely with engineering, quality assurance, and logistics teams to ensure seamless coordination of all production activities. Proficiency in production management software and a solid understanding of manufacturing processes are essential. We are looking for a proactive individual who can maintain high levels of productivity and quality in a remote environment, fostering a culture of continuous improvement and team collaboration. Your expertise in managing production workflows and driving efficiency will be vital to our operational success. Join our innovative team and lead our remote production efforts to new heights.
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6
Production Supervisor
60200 Meru , Eastern
KES120000 Annually
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Posted today
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Job Description
Our client, a leading manufacturing firm, is seeking an experienced and detail-oriented Production Supervisor to oversee operations. This role is offered on a fully remote basis, providing a unique opportunity to manage production workflows and teams from anywhere. The ideal candidate will have a strong background in manufacturing processes, quality control, and team management. You will be responsible for ensuring that production targets are met efficiently and effectively, while maintaining the highest standards of quality and safety. This remote position requires excellent leadership, organizational, and problem-solving skills, with the ability to motivate and guide a production team remotely.
Key Responsibilities:
Qualifications:
This is a fully remote position, allowing for flexible working arrangements. The primary focus area for this opportunity is Meru, Meru, KE , but the role is open to candidates across Kenya.
Key Responsibilities:
- Supervise and coordinate daily production activities to ensure efficient workflow and timely completion of tasks.
- Monitor production processes to maintain quality standards and identify areas for improvement.
- Ensure adherence to safety regulations and company policies on the production floor.
- Manage and train production staff, providing guidance and support to enhance performance.
- Analyze production data and prepare reports on key performance indicators (KPIs).
- Implement process improvements to increase efficiency and reduce waste.
- Collaborate with other departments, such as quality control and maintenance, to resolve production issues.
- Oversee inventory management of raw materials and finished goods.
- Ensure the proper functioning and maintenance of production equipment.
- Foster a positive and productive work environment for the production team.
Qualifications:
- Proven experience as a Production Supervisor or in a similar manufacturing role.
- Strong understanding of manufacturing processes, quality control systems, and safety procedures.
- Excellent leadership, team management, and problem-solving skills.
- Proficiency in using production management software and tools.
- Ability to effectively communicate and motivate a team remotely.
- Strong organizational and time management skills.
- Familiarity with Lean Manufacturing or Six Sigma principles is a plus.
- Bachelor's degree in Industrial Engineering, Manufacturing Management, or a related field is preferred.
This is a fully remote position, allowing for flexible working arrangements. The primary focus area for this opportunity is Meru, Meru, KE , but the role is open to candidates across Kenya.
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7
Janitorial Supervisor
00202 Njiru Village
KES50000 month
WhatJobs
Posted today
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Job Description
Our client is seeking an experienced and diligent Janitorial Supervisor to oversee cleaning and sanitation operations. This role requires a hands-on approach and presence on-site to ensure the highest standards of cleanliness and hygiene are maintained across the premises. The Janitorial Supervisor will be responsible for managing and coordinating the daily activities of the cleaning staff, assigning tasks, and ensuring that all areas are cleaned and maintained according to schedule and quality standards. You will conduct regular inspections of facilities to identify areas needing attention, monitor inventory of cleaning supplies, and place orders as needed. This position involves training new cleaning staff, ensuring they are proficient in cleaning techniques, safety procedures, and the proper use of equipment and chemicals. You will also be responsible for enforcing company policies, addressing staff concerns, and maintaining a safe working environment for your team. The ideal candidate will have a proven track record of at least 3 years in a supervisory role within the cleaning and sanitation industry. A strong understanding of cleaning chemicals, equipment, and best practices for sanitation is essential. Excellent leadership, organizational, and communication skills are required to effectively manage a team and communicate with facility management. Prior experience with scheduling and inventory management is a plus. This is an excellent opportunity for a motivated individual to lead a cleaning team and ensure a pristine environment for clients and employees.
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8
Housekeeping Supervisor
90100 Mumbuni
KES45000 month
WhatJobs
Posted today
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Job Description
Our client is actively seeking a highly organized and dedicated Housekeeping Supervisor to manage and oversee cleaning and sanitation operations. This is a fully remote position, ideal for an experienced professional who can effectively supervise and coordinate teams and standards from a distance. The successful candidate will be responsible for ensuring that all areas under their purview meet the highest standards of cleanliness and hygiene. Your duties will include developing cleaning schedules, managing inventory of cleaning supplies, training and supervising housekeeping staff (via virtual means), conducting quality inspections, and implementing sanitation protocols. You will also be responsible for troubleshooting any issues that arise and ensuring efficient workflow. The ideal candidate will possess exceptional organizational skills, a keen eye for detail, and a proven ability to lead and motivate a team. Experience in hospitality or facilities management is essential. You will leverage communication tools and regular virtual check-ins to maintain operational excellence. This role offers the flexibility to manage operations remotely while ensuring impeccable standards are met. Join our client and contribute to maintaining pristine environments through expert remote supervision. Key Responsibilities:
- Develop and implement detailed cleaning and sanitation schedules for various facilities.
- Supervise, train, and motivate housekeeping staff through virtual platforms and regular communication.
- Conduct regular quality inspections of all cleaned areas to ensure adherence to high standards.
- Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels.
- Develop and enforce strict hygiene and sanitation protocols.
- Address and resolve any housekeeping-related issues or complaints promptly.
- Coordinate with other departments to ensure seamless operations.
- Maintain records of cleaning activities, staff performance, and inventory.
- Ensure compliance with health and safety regulations.
- Continuously seek ways to improve cleaning efficiency and effectiveness.
- Proven experience in housekeeping supervision or management.
- Strong understanding of cleaning techniques, sanitation standards, and health &amp; safety regulations.
- Excellent leadership, organizational, and communication skills.
- Ability to train and motivate staff remotely.
- Proficiency in using communication and management software.
- A keen eye for detail and commitment to high standards of cleanliness.
- Ability to troubleshoot and solve problems effectively.
- Experience in hospitality or facilities management is a plus.
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