1,267 Instrument Technician jobs in Kenya

Company: StreamPrime

Location: Remote (Positions available for candidates in select countries)

Job Type: Full-time

About StreamPrime

StreamPrime is revolutionising the world of entertainment. We are a premier, all-in-one digital platform offering an unparalleled collection of content to millions of subscribers globally. Our mission is to eliminate the need for multiple subscriptions by providing a single, affordable destination for all entertainment needs, including over 5 million movies and TV shows, live sports, 1 million radio stations, and 170+ live TV channels.

Job Summary

We are seeking a skilled and customer-focused Field Technician to join our team. As a StreamPrime Field Technician, you will be the hands-on expert providing on-site support to our valued customers. You will be responsible for ensuring a seamless setup and user experience, primarily on television-based devices. This role is crucial for helping customers overcome technical hurdles and unlock the full potential of their StreamPrime subscription. The ideal candidate has a solid IT background, excellent problem-solving skills, and a passion for delivering outstanding customer service.

Key Responsibilities

1. Travel to customer locations to provide on-site technical support and assistance.
2. Install and configure the StreamPrime application on a wide range of devices, with a primary focus on Android TVs, Smart TVs, and other TV-connected devices.
3. Assist customers with the installation and setup of the application on mobile devices (Android) as needed.
4. Diagnose and resolve technical issues related to software installation, account login, network connectivity, and device performance.
5. Provide clear, hands-on training to customers on how to use and navigate the StreamPrime interface, including our Smart TV interface.
6. Troubleshoot and resolve common user issues, such as billing inquiries or account access problems, in a professional and efficient manner.
7. Ensure customers have a positive and successful experience, leaving them confident in their ability to use the service.
8. Maintain a high level of professionalism and represent the StreamPrime brand positively during all customer interactions.

Required Qualifications & Skills

1. Proven experience in an IT support, field technician, or a similar hands-on technical role.
2. A strong background in IT with a good understanding of consumer electronics, especially Smart TVs and Android TV systems.
3. Proficiency in installing and configuring applications, including experience with APK files.
4. Excellent troubleshooting and diagnostic skills, with the ability to identify and solve problems logically.
5. Strong interpersonal and communication skills, with a patient and friendly demeanour.
6. Ability to explain technical concepts clearly to non-technical customers.
7. Must be self-motivated, organised, and capable of managing a schedule of on-site visits.
8. A valid driver's license and access to reliable transportation is required.

What We Offer

1. The opportunity to be a key, hands-on member of a rapidly growing global entertainment brand.
2. A dynamic role where you will directly contribute to customer satisfaction and retention.
3. All necessary tools and training to succeed in your role.

Note:
The compensation structure for this role is unique and includes performance-based incentives. Full details regarding earnings and payment arrangements will be discussed during the interview process.

• Perform on-site installation of new equipment and systems according to technical specifications and safety standards.
• Conduct routine maintenance, inspections, and diagnostics to prevent equipment failures.
• Troubleshoot and repair complex mechanical, electrical, and electronic issues in a timely and efficient manner.
• Interpret technical manuals, blueprints, and schematics to guide installation and repair processes.
• Document all service activities, including work performed, parts used, and time spent, via a remote reporting system.
• Provide technical support and guidance to clients and junior technicians as needed.
• Adhere to all company safety policies and procedures, ensuring a safe working environment at all times.
• Manage inventory of parts and tools, reporting needs for replenishment.
• Collaborate with the remote support team to resolve challenging technical issues.
• Participate in ongoing training to stay updated on new technologies and product offerings.

• Diploma or Bachelor's degree in a relevant technical field (e.g., Mechanical Engineering, Electrical Engineering, Electronics).
• Minimum of 5 years of hands-on experience in installation, maintenance, and repair of industrial equipment or complex systems.
• Proficiency in reading and interpreting technical drawings, schematics, and manuals.
• Strong knowledge of diagnostic tools and testing equipment.
• Excellent troubleshooting and problem-solving skills.
• Ability to work independently with minimal supervision in a field setting.
• Strong communication and interpersonal skills for interacting with clients and team members.
• Valid driver's license and a clean driving record.
• Comfortable using digital tools for reporting and communication.
• Willingness to travel extensively within the designated service area of Nairobi, Nairobi, KE .

Department:
Field Team

Employment Type:
Apprentice

Location:
London - Central

Compensation:
£28,000 / month

Description
Veriflo Ltd specialise in professional project management and consultancy in clean water asset services. Our goal is to provide solutions for our clients by seeking leakage and unaccounted-for-water, providing resolutions and mitigation plans to ensure the network works as efficiently and effectively as possible. We provide services in water quality controls, large statutory outages, network operations, strategic optimisation and water quality.

As a rapidly growing company, we pride ourselves on recruiting the very best team and it is essential that our team are reliable, have can-do attitude and the ability to use their initiative and foresight.

Working with industry leaders nationally we also engage on large-scale engineering developments such as the Thames Water Tideway and HS2 projects.

Start your career with purpose and progression at Veriflo.
We are looking for enthusiastic, motivated individuals to join our growing team as Apprentice Field Technicians. This is a fantastic opportunity to build a hands-on career in clean water operations while gaining a nationally recognised qualification.

What Happens After the Apprenticeship?
We want you to stay and grow with us. Upon successful completion of the apprenticeship, we aim to offer all apprentices a permanent role as a Clean Water Field Technician. From there, you'll have access to continuous development opportunities through both internal mentoring and external training programmes.

Your learning won't stop at the end of the course. At Veriflo, we believe in investing in our people for the long term, helping you shape a rewarding career in a vital and expanding industry.

Next Steps
Shortlisted candidates will be invited to attend an assessment day and interview. All offers of employment are subject to satisfactory DBS and drug and alcohol testing.

Key Responsibilities

This 18-month, Level 3 Diploma in Water Process Technology is a blend of real-world experience and structured learning. You will spend 20% of your time in a formal training environment, supported by both internal and external training providers. The remaining 80% will be hands-on, working out in the field alongside experienced professionals, where you will develop practical skills and apply what you've learned.

As part of this apprenticeship, you'll get involved in major engineering and infrastructure projects, including reservoir outages and chlorination activities, which will provide you with insight into high-impact operations within the clean water sector.

Throughout the programme, you'll gain a wide range of technical and practical skills, including:

• Analysing and assessing network performance, including water pressure, flow, and leakage
• Investigating and resolving network performance issues
• Applying procedures to reduce the risk of supply interruptions
• Maintaining water networks, equipment, and systems such as pumps and control valves
• Supervising street works and ensuring safety on-site
• Using electronic location equipment to identify underground cables
• Applying hydraulic principles to diagnose faults within the network
• Planning and authorising network operations, including valve work
• Ensuring continuity of supply and maintaining water quality during network activities

You'll Also Receive Formal Training And Certification In

• National Water Hygiene (EUSR)
• Signing, Lighting and Guarding (NRSWA Unit 2)
• Valve Operations
• Safety, Health and Environmental Awareness (SHEA Water)
• Confined Space Entry
• First Aid

Skills, Knowledge and Expertise

The Ideal Candidate Will

• Be enthusiastic, hardworking, and a strong communicator
• Have a proactive mindset with a desire to learn and build a career
• Be safety-conscious with strong attention to detail
• Have comfortability working outdoors in all weather (full uniform and PPE provided)
• Ideally possess a full UK driving licence which will be required for long-term employment following qualification
• Hold GCSE Grade 4 (C) or above in Maths and English (or equivalent)
• Be able to travel around London by car or using public transport

Benefits
At Veriflo, we believe apprenticeships are just the beginning. We are committed to your growth and success, and that starts with offering the right support and benefits:

• Enhanced sick pay to support your financial wellbeing when you need you need it most.
• Health & Lifestyle Rewards Scheme with Benenden Health (including discounts at 3500+ retailers including supermarkets, 24/7 GP service for you and your family, access to private healthcare and more)
• An additional day per year earnt after three consecutive years of employment, capped at 30 days excluding bank holidays.
• 1% above national minimum for employers contribution to your auto-enrolment pension fun
• Stay away from home allowance if required
• Funding of relevant professional qualifications and memberships in line with our company Training and Professional Memberships Policy should this be desired or required for your role.
• Social events plus 2 x Companywide team meetings including Summer Team Building event and Christmas Party.
• Favorable refer a friend reward scheme

Veriflo is proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all. If you require any adjustments to participate in the recruitment process, we are happy to accommodate.

The deadline for this role will be Friday 26th September

Department:
Field Team

Employment Type:
Full Time

Location:
London - Central

Compensation:
£28,000 - £30,000 / year

Description
Veriflo is a fast-growing, dynamic company dedicated to delivering high-quality clean water services. We're looking for motivated and hands-on
Junior Field Technicians
to join our team and grow with us.

This is a fantastic opportunity for someone with practical experience within the clean water distribution industry who's eager to develop their career and exposure to the clean water network or for those who consider themselves as expert field technicians.

Location: Primarily in and around M25 however not limited to this area / Head Office / Client Satellite Sites

Key Responsibilities

You'll Work Closely With Our Existing Technicians, Project Managers, And Field Supervisors To Support a Wide Range Of Clean Water Operations, Including

• Support & undertake day to day activities across a multitude of our clean water services, primarily focused on providing support on asset verification, DMA validation, operability testing, trunk main isolations, logger and probe deployments providing hands on support.
• Assisting in carrying out DMA flow & pressure tests, while gaining experience in optimisation techniques to spot anomalies & finding resolutions which can ensure a safe result.
• Support delivery of chemical to chlorination
• Assist in the safe set up of sites as well as supporting fleet logistics
• Maintenance of the disinfection depots, equipment & vehicles (including stock for upcoming work)
• Using GIS plans & other reference documents to undertake onsite point of work risk assessment & comprehensive site report and submit these in a client-ready state to the Project Support Team using a smart device
• Support & report to the office-based project teams in finding solutions to issues as & when they arise, reporting & escalating where necessary

Skills, Knowledge and Expertise

Essential

• 1-2 years of practical work experience in a similar sector (construction, mechanics, engineering, plumbing, gas, telecoms etc).
• Full UK driving licence
• Comfortable using smart devices and basic IT systems

Desirable

• Clean water industry experience
• Valve operations and NRSWA Signing, Lighting & Guarding Streetworks qualified
• Knowledge of GIS tools such as ArcGIS
• A team player who communicates clearly and works well with others
• Proven track record of owning or leading tasks and activities all the way to completion
• Flexible and willing to work varied shifts, including nights when needed
• Methodical, detail-oriented, and eager to learn
• Committed to high standards of health, safety, and water quality

Why Join Us

At
Veriflo Ltd
, we specialise in professional project management and consultancy within the clean water sector. Our mission is to help clients reduce leakage and unaccounted-for water through innovative solutions and strategic planning. We work across water quality control, network operations, statutory outages, and strategic optimisation.

As a rapidly growing company, we pride ourselves on our expert team and collaborative culture. We work with industry leaders on high-profile projects such as
Thames Water Tideway
and
HS2
.

Join us to.

• Be part of a growing company with exciting national projects
• Work in a supportive, forward-thinking team
• Opportunities for career progression and professional development
• Make a real impact in the water industry

Our Package.

• From 24 days annual leave plus bank holidays and can earn an extra day of annual leave for every 3 consecutive years of service, up to 30 days (excluding bank holidays).
• Overtime pay time and a half, and enhanced night pay
• Flexible working arrangements where possible
• 4% Employer Pension Contribution
• Enhanced Sick Pay - supporting you financially when you may need it most.
• Professional Growth – We fund relevant qualifications and memberships in line with our Training and Professional Memberships Policy to support your career development.
• Team Events and Culture – Connect with colleagues at two company-wide events annually, including a Summer Team Building event and a Winter Party
• Health and Lifestyle Rewards with Benenden Health, including discounts at 3,500+ retailers, supermarkets, 24/7 GP access for you and your family, and private healthcare options.

Please note, all offers are subject to DBS checks as well as Drug and Alcohol Testing.

• Assisting senior technicians with the installation, maintenance, and repair of solar power systems and associated equipment.
• Conducting routine inspections and diagnostics to identify potential issues and ensure optimal system performance.
• Learning to troubleshoot and resolve technical problems effectively and safely.
• Maintaining accurate records of work performed, materials used, and system performance data.
• Adhering to all safety protocols and company procedures to ensure a safe working environment.
• Participating actively in training sessions, workshops, and learning new technologies and techniques.
• Providing support in site surveys and pre-installation assessments.
• Collaborating with team members to achieve project goals and meet operational targets.
• Developing a strong understanding of electrical systems, mechanical components, and relevant industry standards.
• Contributing to a positive and productive team atmosphere.

• A strong desire to learn and a proactive attitude towards work.
• Basic understanding of mechanical or electrical principles is advantageous.
• Good problem-solving abilities and attention to detail.
• Ability to work effectively both independently and as part of a team.
• Physical stamina and the ability to work outdoors in various weather conditions.
• Willingness to travel to different sites within the **Naivasha, Nakuru, KE** region as required.
• Good communication and interpersonal skills.
• A passion for renewable energy and sustainability.
• Completion of secondary education or equivalent.
• Any technical certification or prior experience in a related field will be a plus.

• Perform complex installations of mechanical, electrical, or electronic systems and equipment.
• Conduct routine and preventive maintenance to ensure optimal equipment performance and longevity.
• Diagnose and resolve technical issues and equipment malfunctions promptly and effectively.
• Perform repairs and replace faulty components as necessary.
• Interpret technical manuals, blueprints, and schematics to guide installation and repair activities.
• Ensure all work is performed in compliance with safety regulations and company standards.
• Document service activities, including work performed, parts used, and time spent.
• Provide on-site training and technical support to clients as needed.
• Communicate effectively with customers, project managers, and other team members.
• Manage inventory of parts and tools, ensuring adequate supplies are available.
• Coordinate with the remote support team for complex troubleshooting and issue resolution.
• Prepare detailed reports on site visits and completed tasks.
  
• Adhere to established schedules and provide updates on progress and any encountered challenges.

• Technical certification or diploma in a relevant field (e.g., Electrical Engineering Technology, Mechanical Technology, Industrial Maintenance).
• Minimum of 5 years of experience in field installation, maintenance, and repair.
• Proven ability to troubleshoot and repair complex mechanical, electrical, or electronic systems.
• Proficiency in reading and interpreting technical drawings and schematics.
• Strong understanding of safety procedures and best practices in a technical field.
• Excellent diagnostic and problem-solving skills.
• Good communication and customer service skills.
• Ability to work independently with minimal supervision.
• Valid driver's license and a clean driving record.
• Willingness to travel to various client sites as required.
• Experience with remote diagnostic tools and virtual support is a plus.

• Provide expert remote technical support and guidance for the installation, configuration, and maintenance of smart devices and systems.
• Develop and deliver comprehensive remote training materials and live sessions for junior technicians and end-users.
• Diagnose and troubleshoot complex hardware and software issues using remote access tools and diagnostic software.
• Document all technical procedures, troubleshooting steps, and resolutions in a clear and concise manner.
• Collaborate with engineering and support teams to identify product improvements and recurring technical issues.
• Manage service tickets and ensure timely resolution of customer issues, maintaining high satisfaction rates.
• Stay up-to-date with the latest technological advancements in automation and IoT.
• Conduct virtual site assessments to ensure readiness for installations.
• Mentor and guide less experienced remote support staff.

• Proven experience in a technical support or field service role, with a strong emphasis on remote troubleshooting.
• Demonstrable expertise in electronics, networking, and automated systems.
• Excellent communication and interpersonal skills, with the ability to clearly explain technical concepts to both technical and non-technical audiences.
• Proficiency with remote desktop support tools and ticketing systems.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and manage time effectively in a remote setting.
• A relevant technical certification or degree is highly desirable.

• Providing remote technical support and guidance to field installation and maintenance teams.
• Developing and implementing standardized installation and maintenance procedures.
• Troubleshooting complex technical problems reported by field technicians or clients, providing step-by-step remote solutions.
• Interpreting technical documentation, schematics, and blueprints to guide installation and repair processes.
• Conducting remote quality checks and performance verifications of installed systems.
• Training and mentoring junior technicians on best practices and troubleshooting techniques.
• Collaborating with engineering and product development teams to provide feedback on equipment design and reliability.
• Maintaining accurate records of all service calls, repairs, and maintenance activities.
• Managing spare parts inventory and ensuring timely delivery of necessary components to field sites.
• Staying current with new technologies and industry advancements related to installation and maintenance.