846 Hotel IT jobs in Kenya
Hotel Manager
Ngong, Rift Valley
KES104000 - KES130878 Y
Turbine Ngong Hotel
Posted today
Job Viewed
Job Description
Company Description
Turbine Ngong Hotel is a boutique hotel located along Ngong-Kibiko Road, Kenya, offering comfortable single and double rooms with private balconies. Our versatile spaces are ideal for corporate meetings, social gatherings, and special occasions. We provide a curated menu featuring local and international cuisines, set against the stunning landscapes of the Ngong Hills.
Role Description
Oversee all aspects of the hotel management, including maximisation of financial performance, guest satisfaction, overseeing finances, marketing, procurement, cost cutting, innovation, and implementation of hotel management practices that will ensure cost effectiveness and superior
customer experience, safeguarding guest satisfaction, and maintaining the overall appearance and functionality of the hotel within industry quality standards.
The incumbent will be responsible for hiring, scheduling and overseeing work, training, disciplining, motivating, rewarding and separation of all hotel staff. They will be accountable for the daily operations of the hotel and all associated establishments. Other major functions will include creating budgets, forecasting revenue, sales, marketing and managing expenses.
Qualifications
- Computer hotel software familiarity.
- Budgeting and Sales skills.
- Experience in Food & Beverage management.
- Excellent communication and interpersonal skills.
- Ability to multitask and work under pressure.
- Previous experience in opening, managing, or re-positioning a hotel or any establishment with a clear track record of 3+ years in the hospitality industry and at least 1 year of experience in a supervisory role.
- Bachelor's degree in Hospitality Management or related field.
This advertiser has chosen not to accept applicants from your region.
0
Hotel Manager
Nkubu
KES900000 - KES1200000 Y
Triplinq Hotel and Resort Nkubu
Posted today
Job Viewed
Job Description
Company Description
Triplinq Hotel and Resort Nkubu offers modern and stylish accommodation & conference facility suitable for both leisure and business travelers. The vibrant dining experience features a mix of local and international cuisine, accompanied by a lively bar for socializing and relaxation. The beautifully landscaped gardens and event grounds are perfect for weddings, team building events, and private celebrations. On-site amenities include a supermarket for essentials, a car wash, and service bay for vehicle care.
Role Description
This is a full-time on-site role for a Hotel Manager located in Nkubu. The Hotel Manager will oversee the day-to-day operations, manage staff, handle customer service, drive revenue growth , handle budgeting, facilitate sales, and supervise food & beverage operations.
Qualifications
- Customer Service and Receptionist Duties skills
- Budgeting and Sales skills
- Experience in Food & Beverage operations
- Proven ability to manage a team effectively
- Strong organizational and communication skills
- Previous experience in hospitality industry
- Bachelor's degree in Hospitality Management or related field
This advertiser has chosen not to accept applicants from your region.
1
Executive Hotel Manager
00100 Abothuguchi West
KES350000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality group, is seeking a dynamic and results-oriented Executive Hotel Manager to oversee the operations of their flagship property. This senior leadership role is responsible for ensuring exceptional guest experiences, maintaining high standards of service, and driving profitability. The ideal candidate will possess a strong understanding of all hotel departments, including front office, housekeeping, food and beverage, and sales and marketing. While the role is primarily based at the hotel in **Nairobi, Nairobi, KE**, this position offers a hybrid work arrangement, allowing for a balance between on-site leadership and remote strategic planning or administrative tasks.
Key Responsibilities:
Key Responsibilities:
- Lead and manage all hotel operations, ensuring seamless service delivery and adherence to brand standards.
- Develop and implement strategic initiatives to enhance guest satisfaction, loyalty, and repeat business.
- Oversee departmental budgets, control costs, and maximize revenue generation through effective sales and marketing strategies.
- Recruit, train, motivate, and develop a high-performing hotel team.
- Ensure compliance with all health, safety, and sanitation regulations.
- Maintain strong relationships with guests, vendors, and local authorities.
- Conduct regular property inspections and implement necessary improvements.
- Monitor market trends and competitor activities to identify new opportunities and challenges.
- Handle guest complaints and service recovery effectively and professionally.
- Report on hotel performance to senior management, providing insights and recommendations for improvement.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 10 years of progressive experience in hotel management, with at least 5 years in a senior leadership role (e.g., General Manager, Operations Manager).
- Proven track record of successfully managing hotel operations and driving financial performance.
- Exceptional leadership, communication, and interpersonal skills.
- Strong understanding of hotel operations, including F&B, rooms division, sales, and marketing.
- Proficiency in hotel management software and systems.
- Ability to work under pressure and make sound decisions in a fast-paced environment.
- Knowledge of the local market and hospitality industry trends is essential.
- Flexibility to work varying shifts, including weekends and holidays, as required by the business.
- Strong analytical and problem-solving abilities.
This advertiser has chosen not to accept applicants from your region.
2
Senior Hotel Manager
20100 Mwembe
KES150000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and motivated Senior Hotel Manager to oversee the operations of a premier hospitality establishment in Nakuru, Nakuru, KE . This is a critical role responsible for ensuring exceptional guest experiences, maintaining high operational standards, and driving profitability. The ideal candidate will possess strong leadership skills, a deep understanding of hotel management principles, and a proven track record of success in the hospitality industry.
Responsibilities:
Responsibilities:
- Oversee all daily hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
- Develop and implement strategic plans to enhance guest satisfaction and loyalty.
- Manage budgets, control costs, and ensure optimal financial performance.
- Lead, train, and motivate a diverse team of hotel staff to achieve high performance standards.
- Ensure compliance with all health, safety, and licensing regulations.
- Manage vendor relationships and negotiate contracts.
- Implement and monitor quality control measures across all departments.
- Handle guest complaints and resolve issues promptly and professionally.
- Collaborate with marketing and sales teams to drive business and occupancy rates.
- Prepare regular reports on hotel performance for senior management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 5-7 years of progressive experience in hotel management, with at least 2 years in a senior leadership role.
- Proven experience in managing budgets, P&L statements, and financial forecasting.
- Excellent leadership, communication, and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Proficiency in hotel management software and systems.
- Knowledge of local tourism trends and market dynamics.
- Ability to work under pressure and adapt to changing demands.
- A passion for delivering outstanding customer service.
This advertiser has chosen not to accept applicants from your region.
3
Boutique Hotel Manager
80100 Nairobi, Nairobi
KES150000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a premier hospitality establishment, is looking for an experienced and passionate Boutique Hotel Manager to oversee all aspects of their operations in Mombasa, Mombasa, KE . This hybrid role requires a strong presence on-site to ensure exceptional guest experiences while also allowing for strategic planning and remote administrative tasks. You will be responsible for managing staff, including front desk, housekeeping, and food and beverage teams, ensuring high standards of service are consistently met. Key duties include guest relations, handling complaints, managing budgets, controlling costs, and optimizing revenue through effective sales and marketing strategies. You will also oversee property maintenance, ensure compliance with health and safety regulations, and foster a positive work environment for all employees. The ideal candidate will have a proven track record in hotel management, excellent leadership skills, and a deep understanding of the hospitality industry. Experience with hotel management software is essential. You will play a crucial role in enhancing the guest experience, driving customer satisfaction, and ensuring the profitability of the hotel. This position demands excellent communication, problem-solving, and decision-making abilities. A strategic mindset is required to adapt to market trends and maintain a competitive edge. We are seeking an individual who is dedicated to service excellence and can inspire their team to achieve peak performance. This role offers a unique opportunity to shape the guest experience in a beautiful coastal setting. The successful applicant will be instrumental in maintaining and elevating the hotel's reputation. This is a demanding yet rewarding role for a seasoned hospitality professional looking to make a significant impact.
This advertiser has chosen not to accept applicants from your region.
4
Senior Hotel Manager
00200 Ngong
KES250000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a premier hospitality establishment in the vibrant Ruiru, Kiambu, KE region, is seeking an experienced and dynamic Senior Hotel Manager to oversee all aspects of hotel operations. This pivotal role requires a seasoned professional with a proven track record in delivering exceptional guest experiences, driving revenue growth, and managing a diverse team. The ideal candidate will be responsible for developing and implementing strategic initiatives to enhance operational efficiency, maintain impeccable service standards, and ensure the overall profitability of the hotel. Key responsibilities include budgeting and financial management, marketing and sales strategy development, staff recruitment and training, inventory control, and ensuring compliance with all health, safety, and regulatory requirements. You will also be tasked with fostering strong relationships with guests, vendors, and local authorities. The successful applicant must possess excellent leadership, communication, and problem-solving skills. A deep understanding of the hospitality industry, including current trends and best practices, is essential. This is an exciting opportunity for a results-oriented individual to make a significant impact within a leading hospitality group. Experience in a similar role or in hotel operations management is a must. We are looking for a proactive individual who can inspire and motivate their team to achieve peak performance, ensuring guest satisfaction remains at the forefront of all operations. The ability to adapt to evolving market demands and implement innovative solutions will be highly valued. If you are passionate about hospitality and possess the leadership qualities to excel, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
5
Boutique Hotel Manager
00100 Abothuguchi West
KES3500000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, an exclusive boutique hotel group known for its personalized service and unique guest experiences, is seeking an exceptional Boutique Hotel Manager to lead operations. This is a fully remote position, allowing you to manage the hotel's strategic direction and guest relations from any location, with regular visits to the property as needed. You will be responsible for overseeing all aspects of hotel operations, including front desk, housekeeping, food and beverage, sales and marketing, and financial management. The ideal candidate will have a passion for hospitality, a keen eye for detail, and a proven ability to deliver outstanding guest satisfaction. A degree in Hospitality Management, Business Administration, or a related field, coupled with at least 6 years of progressive experience in hotel management, is required. Experience with luxury or boutique hotels is highly desirable. You will be responsible for developing and implementing strategies to enhance revenue, control costs, and maintain the highest standards of service and presentation. Strong leadership, communication, and problem-solving skills are essential for managing staff and interacting with guests, especially in a remote operational context. Familiarity with hotel management software systems is a must. You will also play a key role in marketing and brand development, ensuring the hotel maintains its unique appeal. The ability to motivate and inspire a team, drive operational excellence, and adapt to the evolving needs of the travel industry is crucial. This role offers an exciting opportunity to shape the future of a unique hospitality brand. While this position is remote, the focus of management and operations is on a premier establishment located in Nairobi, Nairobi, KE.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Hotel it Jobs in Kenya !
6
Boutique Hotel Manager
90100 Gathiruini
KES140000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a prestigious boutique hotel group, is seeking a dynamic and experienced Boutique Hotel Manager to oversee operations for their newest property. This is a fully remote leadership role, enabling you to manage the hotel's strategic direction and operational efficiency from a remote location. You will be responsible for all aspects of hotel management, including guest relations, staff supervision, financial performance, and marketing initiatives. The ideal candidate will have a strong background in hospitality management, exceptional leadership qualities, and a passion for delivering outstanding guest experiences. Key responsibilities include developing and implementing operational strategies, managing budgets and revenue, ensuring compliance with health and safety regulations, and fostering a positive work environment for the on-site team. You will also be involved in marketing efforts to attract guests and build brand loyalty. Strong problem-solving skills and the ability to handle challenging situations with professionalism are essential. We are looking for a results-oriented individual with excellent communication and interpersonal skills. Experience with hotel management software and booking systems is required. This is a unique opportunity to lead a luxury property and make a significant impact on its success, all while enjoying the flexibility of remote work. You will be empowered to drive innovation and elevate the guest experience to new heights. A Bachelor's degree in Hospitality Management or a related field is preferred, along with a minimum of 7 years of progressive experience in the hotel industry, with at least 3 years in a management role.
This advertiser has chosen not to accept applicants from your region.
7
Senior Hotel Manager
50100 Tuwan
KES120000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a leading hospitality group, is seeking a highly experienced and dynamic Senior Hotel Manager to oversee operations at a prestigious establishment in Bungoma, Bungoma, KE . This is a pivotal role demanding exceptional leadership, strategic vision, and a deep understanding of the hospitality industry. The ideal candidate will be responsible for all aspects of hotel management, including guest services, staff supervision, financial performance, marketing, and property maintenance. You will lead a diverse team, fostering a culture of excellence, service, and efficiency. Key responsibilities include developing and implementing operational strategies to maximize revenue and guest satisfaction, managing budgets and controlling costs effectively, ensuring compliance with all health, safety, and regulatory standards, and maintaining the highest standards of service quality. The role also involves recruitment, training, and performance management of hotel staff, handling guest complaints and resolving issues promptly, and collaborating with the corporate office on strategic initiatives. We are looking for a results-oriented individual with a proven track record in hotel management, strong interpersonal and communication skills, and the ability to work under pressure. A bachelor's degree in Hospitality Management or a related field is required, along with at least 7 years of progressive experience in the hotel industry, with a minimum of 3 years in a management capacity. Familiarity with hotel management software and systems is essential. This position offers a competitive salary, benefits, and opportunities for professional growth within a reputable organization. The successful candidate will be instrumental in shaping the guest experience and driving the success of our client's flagship property. If you are passionate about hospitality and possess the leadership qualities to excel, we encourage you to apply.
Responsibilities:
Responsibilities:
- Oversee daily hotel operations, ensuring smooth and efficient service delivery.
- Manage and motivate a team of hotel staff, providing training and support.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Monitor financial performance, including revenue, expenses, and profitability.
- Ensure adherence to quality standards, health, safety, and legal regulations.
- Handle guest inquiries, feedback, and complaints in a professional and timely manner.
- Manage vendor relationships and procurement processes.
- Collaborate with marketing and sales teams to drive business growth.
- Conduct regular performance reviews and identify staff development needs.
- Maintain the overall appearance and functionality of hotel facilities.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of relevant experience in the hospitality industry.
- At least 3 years in a senior management role within a hotel.
- Proven ability to manage budgets and control costs.
- Excellent leadership, communication, and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Proficiency in hotel management software.
- Knowledge of Kenyan hospitality regulations and best practices.
This advertiser has chosen not to accept applicants from your region.
8
Hotel General Manager - Luxury Boutique Hotel
00200 Gathiruini
KES3000000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Hotel General Manager to oversee the operations of a prestigious luxury boutique hotel located in Mlolongo, Machakos, KE . This role requires a seasoned hospitality professional with a proven track record in managing high-end establishments, ensuring exceptional guest experiences, and driving profitability. The General Manager will be responsible for all aspects of hotel operations, including front office, housekeeping, food and beverage, sales and marketing, and financial management. A key focus will be on maintaining the hotel's reputation for excellence, cultivating a motivated and efficient team, and implementing innovative strategies to enhance guest satisfaction and operational efficiency. This position offers a blend of on-site leadership and strategic remote oversight, allowing for flexibility while ensuring continuous presence and engagement with the property.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee daily hotel operations, ensuring the highest standards of service and guest satisfaction.
- Manage and lead all hotel departments, including Front Desk, Housekeeping, F&B, Maintenance, and Sales & Marketing.
- Develop and implement strategic business plans to achieve revenue and profitability goals.
- Control budgets, manage expenses, and ensure financial targets are met.
- Maintain the brand's reputation and implement quality assurance programs.
- Recruit, train, motivate, and manage hotel staff to ensure exceptional performance.
- Develop and execute effective sales and marketing strategies to drive occupancy and revenue.
- Ensure compliance with all health, safety, and legal regulations.
- Build and maintain strong relationships with guests, suppliers, and the local community.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Optimize operational efficiency and guest service through strategic implementation of technology and processes.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 5-8 years of experience in a senior management role within the hospitality industry, preferably in luxury hotels.
- Proven experience in P&L management, budgeting, and financial forecasting.
- Strong leadership, team management, and interpersonal skills.
- Excellent understanding of hotel operations, including F&B, front office, and housekeeping.
- Demonstrated success in sales, marketing, and revenue management.
- Exceptional customer service orientation and problem-solving abilities.
- Proficiency in hotel management software and systems.
- Ability to work a flexible schedule, including evenings, weekends, and holidays as needed, with strategic remote oversight capabilities.
- Strong communication and presentation skills.
This advertiser has chosen not to accept applicants from your region.
9