2 Hospitals jobs in Kenya
Senior Care Coordinator - Remote Patient Support
10100 Nyeri Town
KES190000 Annually
WhatJobs
Posted 4 days ago
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Job Description
Our client, a dedicated provider of community and social care services, is seeking an experienced Senior Care Coordinator to manage remote patient support and care planning. This vital role focuses on ensuring individuals receive comprehensive and personalized care services, coordinated efficiently through virtual means. You will be responsible for assessing patient needs, developing individualized care plans, coordinating services with healthcare professionals and support workers, and monitoring patient progress. Key responsibilities include conducting virtual assessments, facilitating communication between patients, families, and service providers, managing client records, and ensuring adherence to care standards and regulatory requirements. You will also play a role in crisis intervention and problem-solving, providing empathetic and effective support to individuals and their families. The ideal candidate will have a background in social work, nursing, healthcare administration, or a related field, with significant experience in care management or community support services. Strong assessment, care planning, communication, and interpersonal skills are essential. A compassionate and patient-centered approach is paramount. As this is a fully remote position, candidates must possess excellent organizational and time management skills, with the ability to work autonomously and manage a caseload effectively using virtual platforms. You will be instrumental in ensuring that vulnerable individuals receive the highest quality of care and support, regardless of their location. This is a rewarding opportunity to make a tangible difference in people's lives through compassionate remote care coordination. We are looking for a dedicated professional who can build trusting relationships, advocate for patient needs, and navigate the complexities of social and healthcare systems remotely to ensure optimal outcomes for clients. Your ability to manage sensitive information and provide consistent, reliable support will be crucial.
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Senior Care Coordinator - Remote Patient Support Lead
30400 Kapsuser
KES350000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client, a leading provider of community health services, is seeking a dedicated and compassionate Senior Care Coordinator to lead their remote patient support initiatives. This fully remote role allows you to make a significant impact on individuals' lives by coordinating care, advocating for patients, and ensuring seamless access to healthcare resources from your home office. The ideal candidate will possess strong organizational skills, a deep understanding of healthcare systems, and a passion for providing exceptional patient-centered support.
Key Responsibilities:
Key Responsibilities:
- Provide remote coordination of care for a diverse patient population, ensuring continuity and quality of services.
- Assess patient needs, develop individualized care plans, and connect patients with appropriate healthcare providers and community resources.
- Act as a primary point of contact for patients and their families, addressing concerns and providing information.
- Advocate for patient needs within the healthcare system, navigating complex processes and advocating for access to services.
- Monitor patient progress and outcomes, making adjustments to care plans as necessary.
- Collaborate with healthcare professionals, including doctors, nurses, therapists, and social workers, to ensure integrated care delivery.
- Maintain accurate and confidential patient records in accordance with privacy regulations.
- Educate patients and families about their health conditions, treatment options, and available support services.
- Identify gaps in service delivery and recommend improvements to care coordination processes.
- Manage caseloads effectively, prioritizing needs and ensuring timely follow-up.
- Participate in remote team meetings and contribute to the development of best practices in patient care.
- Stay informed about community resources, healthcare policies, and relevant regulations.
- Bachelor's degree in Nursing, Social Work, Public Health, Health Administration, or a related field.
- Minimum of 5-7 years of experience in healthcare coordination, case management, social work, or a related patient support role.
- Strong knowledge of healthcare systems, insurance processes, and community resources.
- Excellent communication, interpersonal, and empathetic listening skills.
- Proven ability to build rapport and trust with patients from diverse backgrounds.
- Strong organizational and time management skills, with the ability to manage multiple priorities.
- Proficiency in electronic health records (EHR) systems and other relevant software.
- Ability to work independently and manage tasks effectively in a remote setting.
- Demonstrated problem-solving skills and the ability to think critically under pressure.
- A genuine passion for helping others and improving health outcomes.
- Experience in remote patient support or telehealth is a plus.
This advertiser has chosen not to accept applicants from your region.
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