1,207 Homeless Services jobs in Kenya
Senior Remote Community Support & Case Management Lead
40100 Kisumu
KES75000 Annually
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Posted 2 days ago
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Job Description
Our client, a leading non-profit organization dedicated to empowering vulnerable communities, is seeking an experienced Senior Remote Community Support & Case Management Lead. This vital, fully remote position will oversee the provision of comprehensive support services and manage a caseload of individuals and families facing complex social challenges. You will be responsible for developing and implementing effective case management strategies, coordinating with community resources, and ensuring that clients receive timely and appropriate assistance. Your role will involve direct client interaction via virtual platforms, needs assessments, crisis intervention, and the creation of individualized support plans.
The ideal candidate will possess a strong background in social work, community development, or a related field, with a proven ability to manage challenging cases and lead a team of support workers. You should be adept at navigating social welfare systems, advocating for clients, and building collaborative relationships with partner organizations. Proficiency with case management software and virtual communication tools is essential. We are looking for a compassionate, resilient, and highly organized individual with excellent problem-solving skills and a deep commitment to social justice. You will play a key role in mentoring support staff, monitoring program outcomes, and ensuring the highest standards of service delivery within a remote operational framework. This role offers the rewarding opportunity to make a significant difference in people's lives while enjoying the flexibility of remote work.
Responsibilities:
The ideal candidate will possess a strong background in social work, community development, or a related field, with a proven ability to manage challenging cases and lead a team of support workers. You should be adept at navigating social welfare systems, advocating for clients, and building collaborative relationships with partner organizations. Proficiency with case management software and virtual communication tools is essential. We are looking for a compassionate, resilient, and highly organized individual with excellent problem-solving skills and a deep commitment to social justice. You will play a key role in mentoring support staff, monitoring program outcomes, and ensuring the highest standards of service delivery within a remote operational framework. This role offers the rewarding opportunity to make a significant difference in people's lives while enjoying the flexibility of remote work.
Responsibilities:
- Oversee and manage a diverse caseload of clients, providing direct support and case management services.
- Develop, implement, and monitor individualized support plans tailored to client needs.
- Conduct thorough needs assessments, risk evaluations, and eligibility screenings.
- Provide crisis intervention, counseling, and emotional support to clients.
- Coordinate with external agencies, service providers, and community resources to ensure comprehensive client support.
- Advocate for clients' rights and access to essential services.
- Mentor and supervise junior community support workers and case managers.
- Maintain accurate and confidential client records using secure case management systems.
- Monitor client progress and program outcomes, reporting on key performance indicators.
- Stay current with relevant legislation, policies, and best practices in social services and community support.
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field. A Master's degree is an advantage.
- Minimum of 7 years of experience in community support, case management, or social services.
- Proven experience in a leadership or supervisory role within a social care setting.
- In-depth knowledge of social welfare systems, community resources, and relevant legal frameworks.
- Proficiency in using case management software and virtual communication platforms.
- Strong counseling, advocacy, and problem-solving skills.
- Excellent interpersonal and communication skills, with the ability to build rapport with diverse populations.
- Demonstrated ability to manage complex cases and work effectively under pressure in a remote environment.
- Commitment to ethical practice and client confidentiality.
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0
Senior Case Management Lead
20200 Kapsuser
KES5500000 Annually
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Posted 2 days ago
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Job Description
Our client, a leading non-profit organization dedicated to community empowerment and support, is seeking a highly motivated and experienced Senior Case Management Lead to join their fully remote team. This role is essential in overseeing and enhancing the delivery of comprehensive support services to individuals and families within the community. You will be responsible for managing a team of case managers, ensuring they provide high-quality, client-centered services that address a range of needs, including social, economic, and health-related issues. The ideal candidate will possess a strong background in social work, community development, or a related field, coupled with significant experience in case management and team leadership. You will develop and implement effective case management protocols, train staff, monitor service delivery, and ensure compliance with organizational policies and ethical standards. This position requires exceptional empathy, strong problem-solving skills, and the ability to build rapport and trust with diverse client populations and team members. The role is fully remote, allowing for flexible work arrangements while significantly contributing to the organization's mission and outreach, with a key focus on community services supporting the region of Kericho, Kericho, KE . Responsibilities:
- Lead, mentor, and supervise a team of case managers, providing guidance and support.
- Develop, implement, and refine case management policies, procedures, and best practices.
- Ensure the delivery of high-quality, client-centered services that meet diverse needs.
- Oversee client intake, assessment, service planning, and referral processes.
- Monitor case progress, client outcomes, and team performance, identifying areas for improvement.
- Conduct regular case reviews and provide constructive feedback to team members.
- Foster strong relationships with community partners and referral agencies.
- Ensure adherence to confidentiality, ethical standards, and regulatory requirements.
- Contribute to program development and strategic planning initiatives.
- Master's degree in Social Work, Psychology, Sociology, Public Health, or a related field.
- 5+ years of experience in case management, with at least 2 years in a supervisory or leadership role.
- Proven experience working with vulnerable populations and addressing complex social needs.
- In-depth knowledge of community resources, social services, and support systems.
- Strong understanding of ethical principles and best practices in social work and case management.
- Excellent leadership, team management, and motivational skills.
- Exceptional interpersonal, communication, and problem-solving abilities.
- Ability to manage multiple priorities and work effectively in a fully remote environment.
This advertiser has chosen not to accept applicants from your region.
1
Remote Social Worker - Case Management
1000 Nyeri Town
KES70000 Monthly
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Job Description
Our client, a respected non-profit organization dedicated to community well-being, is seeking a compassionate and dedicated Remote Social Worker specializing in Case Management. This fully remote position allows you to make a significant difference in the lives of individuals and families from the comfort of your home. You will be responsible for assessing client needs, developing service plans, connecting clients with essential resources, and providing ongoing support and advocacy. The ideal candidate possesses strong empathy, excellent communication and organizational skills, and a commitment to social justice. You will serve as a vital link between clients and the support systems they need to thrive.
Responsibilities:
Qualifications:
Responsibilities:
- Conduct comprehensive assessments of client needs, including social, emotional, financial, and health-related factors.
- Develop individualized case plans in collaboration with clients to outline goals and strategies for achieving them.
- Connect clients with appropriate community resources, social services, and support networks.
- Provide ongoing case management services, monitoring client progress and adjusting plans as needed.
- Offer counseling and emotional support to clients facing challenges.
- Advocate on behalf of clients to ensure they receive necessary services and support.
- Maintain accurate and confidential client records and documentation in compliance with agency standards and legal requirements.
- Liaise with other professionals, agencies, and service providers to coordinate care.
- Educate clients about their rights, available resources, and self-advocacy techniques.
- Facilitate support groups or educational workshops as needed.
- Respond to client inquiries and provide timely follow-up.
- Stay informed about relevant community resources, policies, and procedures.
- Ensure adherence to ethical guidelines and professional standards of social work practice.
- Participate in team meetings, case consultations, and ongoing professional development.
- Identify systemic barriers affecting clients and contribute to advocacy efforts.
- Assist clients in navigating complex bureaucratic systems.
- Promote client independence and empowerment.
Qualifications:
- A Bachelor's degree in Social Work, Psychology, Sociology, or a related field. A Master's degree in Social Work (MSW) is preferred.
- Registration or licensure as a Social Worker (if applicable in the jurisdiction).
- Minimum of 3 years of experience in case management or direct social work practice.
- Demonstrated understanding of social service systems and community resources.
- Excellent assessment, crisis intervention, and problem-solving skills.
- Strong interpersonal, communication, and active listening skills.
- Proficiency in maintaining confidential records and utilizing case management software.
- Ability to work independently, manage time effectively, and maintain productivity in a remote setting.
- Empathy, patience, and a strong commitment to client advocacy.
- Familiarity with relevant legislation and policies pertaining to social services.
- Experience working with diverse populations is essential.
- Ability to handle sensitive and confidential information with discretion.
- Proficiency in using video conferencing and telecommunication tools for client engagement.
- A proactive approach to identifying and addressing client needs.
This advertiser has chosen not to accept applicants from your region.
2
Remote Social Worker - Case Management
80102 Nairobi, Nairobi
KES220000 Annually
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Posted today
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Job Description
Our client is seeking a compassionate and skilled Remote Social Worker specializing in Case Management to provide essential support services to individuals and families. This fully remote position allows you to make a significant difference in people's lives while enjoying the flexibility of working from home. The ideal candidate will possess a strong understanding of social work principles, excellent assessment skills, and a genuine desire to advocate for vulnerable populations. You will be responsible for conducting comprehensive assessments, developing individualized care plans, and connecting clients with appropriate community resources, including healthcare, housing, education, and employment services. This role requires extensive knowledge of local support systems and the ability to navigate complex bureaucratic processes on behalf of clients. Strong interpersonal, communication, and crisis intervention skills are crucial for building trust and rapport with clients, often in challenging circumstances. You will maintain accurate and confidential case records, ensuring compliance with all relevant policies and regulations. Collaboration with other healthcare professionals, government agencies, and community organizations will be a key component of this role. The ability to manage a caseload effectively, prioritize tasks, and work independently in a remote setting is essential. This is an opportunity to contribute to positive social change and enhance the well-being of individuals and families within the community.
Key Responsibilities:
Key Responsibilities:
- Conduct comprehensive client assessments to identify needs and strengths.
- Develop and implement individualized service plans in collaboration with clients.
- Provide direct support, counseling, and advocacy to clients.
- Connect clients with appropriate community resources and services.
- Facilitate referrals to healthcare, housing, employment, and educational programs.
- Monitor client progress and adjust care plans as necessary.
- Maintain accurate, confidential, and timely case documentation.
- Collaborate with multidisciplinary teams and external agencies.
- Respond to crisis situations and provide immediate support.
- Ensure compliance with all ethical standards and legal regulations.
- Manage a caseload effectively and prioritize client needs.
- Participate in case conferences and team meetings.
- Bachelor's or Master's degree in Social Work (BSW/MSW) from an accredited institution.
- Licensed or eligible for licensure as a Social Worker (e.g., LCSW, LSW) depending on local regulations.
- Minimum of 3 years of experience in case management or direct social work practice.
- Strong knowledge of social work principles, ethics, and best practices.
- Excellent assessment, intervention, and advocacy skills.
- Proficiency in utilizing electronic case management systems and other relevant software.
- Strong communication, interpersonal, and active listening skills.
- Ability to work independently and manage time effectively in a remote environment.
- Understanding of community resources and referral pathways.
- Empathy, compassion, and a commitment to social justice.
This advertiser has chosen not to accept applicants from your region.
3
Senior Social Worker - Case Management
20100 Mwembe
KES90000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking an experienced and compassionate Senior Social Worker to lead intensive case management services within the community, operating in a fully remote capacity. This pivotal role involves providing expert guidance and support to vulnerable individuals and families, helping them navigate complex social, emotional, and practical challenges. You will be responsible for assessing client needs, developing personalized intervention plans, and coordinating access to essential resources such as housing, healthcare, employment, and counseling. This position requires a deep understanding of social work principles, ethical practices, and relevant legislation. You will mentor junior social workers, contribute to program development, and advocate for clients' rights and well-being at various levels. The ideal candidate will possess a Bachelor's or Master's degree in Social Work or a related field, with a minimum of 5 years of progressive experience in social services. Proven experience in case management, crisis intervention, and client advocacy is essential. Strong analytical, problem-solving, and interpersonal skills are required to effectively engage with diverse populations and collaborate with community partners. Proficiency in utilizing case management software and maintaining confidential client records is a must. This is a fully remote role, emphasizing flexibility and autonomy, but requiring a strong sense of responsibility and dedication. You will need to demonstrate excellent communication skills, both written and verbal, for case documentation, report writing, and virtual client interactions. A passion for social justice and a commitment to empowering individuals and communities are core to this position. We are looking for a leader who can inspire confidence, foster resilience, and drive positive change. If you are a dedicated professional looking to make a significant difference in people's lives while enjoying the benefits of a remote work environment, we encourage you to apply. This role requires empathy, patience, and a proactive approach to problem-solving.
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4
Remote Social Worker - Case Management
90100 Mangu
KES90000 Monthly
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Posted 2 days ago
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Job Description
Our client, a dedicated community service organization, is seeking a compassionate and skilled Remote Social Worker to provide essential case management services to individuals and families in need. This role is critical in connecting clients with vital resources, offering support, and empowering them to overcome challenges. The ideal candidate will possess strong interpersonal skills, a deep understanding of social service systems, and the ability to manage caseloads effectively from a remote setting. You will play a crucial role in assessing client needs, developing care plans, and advocating for their well-being.
Responsibilities:
Qualifications:
Responsibilities:
- Conduct comprehensive psychosocial assessments to identify client needs, strengths, and challenges.
- Develop individualized care plans in collaboration with clients, outlining goals and strategies for achieving them.
- Connect clients with appropriate community resources, including healthcare, housing, employment, legal aid, and educational services.
- Provide ongoing support, counseling, and advocacy for clients navigating complex systems and personal issues.
- Monitor client progress towards goals, regularly evaluating care plans and making necessary adjustments.
- Maintain accurate and confidential client records, documenting all interactions, assessments, and progress notes.
- Collaborate with other service providers, agencies, and stakeholders to ensure coordinated and comprehensive client care.
- Respond to client crises in a timely and professional manner, providing immediate support and intervention as needed.
- Educate clients about available services, their rights, and available resources.
- Ensure adherence to ethical standards, confidentiality guidelines, and relevant legal requirements.
- Participate in virtual team meetings, case consultations, and professional development activities.
- Stay informed about community resources, social policies, and best practices in social work.
- Advocate for clients' needs within various systems and settings.
- Utilize technology effectively for remote client engagement, case management, and communication.
Qualifications:
- Bachelor's or Master's degree in Social Work (BSW/MSW) from an accredited institution.
- Professional Social Work license or eligibility for licensure in Kenya is required.
- Minimum of 2 years of experience in case management or direct social work practice.
- Knowledge of social service systems, community resources, and human behavior.
- Excellent communication, active listening, and empathetic interpersonal skills.
- Strong assessment, problem-solving, and crisis intervention skills.
- Proficiency in using virtual communication platforms (e.g., Zoom, Microsoft Teams) and case management software.
- Ability to work independently, manage a caseload remotely, and maintain strong organizational skills.
- Understanding of ethical principles and confidentiality in social work practice.
- Experience working with diverse populations and specific needs groups is a plus.
- This remote role requires an understanding of community needs and social support services relevant to the Machakos, Machakos, KE region.
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5
Remote Social Worker - Case Management
80200 Shella
KES130000 Annually
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Posted 2 days ago
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Job Description
Our client is searching for a compassionate and skilled Remote Social Worker specializing in case management to join their fully remote community and social care team. This position is crucial for supporting vulnerable individuals and families by providing comprehensive social services and advocacy. As a remote worker, you will conduct client assessments, develop individualized care plans, and connect clients with necessary resources, all while operating from your home office. The ideal candidate will possess a strong understanding of social work principles, relevant legislation, and community resources, along with excellent counseling, communication, and crisis intervention skills. You will be responsible for maintaining detailed client records, coordinating with other service providers, and advocating for client needs within various systems. This role requires a high degree of empathy, ethical practice, and the ability to manage a caseload effectively. Building rapport and trust with clients through virtual interactions is essential. Proficiency in using case management software and digital communication tools is mandatory. As a remote-first role, you must demonstrate excellent organizational skills, self-motivation, and the ability to work independently while collaborating with team members virtually. We are seeking a dedicated professional committed to empowering individuals and improving community well-being. This is an exceptional opportunity to make a significant impact on lives from a distance, serving communities within **Malindi, Kilifi, KE** and its surroundings.
This advertiser has chosen not to accept applicants from your region.
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6
Senior Social Worker - Case Management
20200 Kapsuser
KES150000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking a compassionate and experienced Senior Social Worker to lead their case management team. This is a fully remote position, requiring dedication to providing essential support and guidance to clients from anywhere. You will be responsible for overseeing complex case management, providing direct client services, and supervising junior social workers. Your duties will include assessing client needs, developing individualized support plans, and coordinating with external agencies and resources to ensure comprehensive care. You will advocate for clients, facilitate access to services, and monitor progress towards achieving established goals. A key aspect of this role involves providing mentorship and professional development opportunities to your team. The ideal candidate will hold a Bachelor's or Master's degree in Social Work or a related field, along with relevant professional licensure or certification. A minimum of 5 years of experience in social work, with a strong focus on case management and client advocacy, is required. Proven experience in a supervisory or leadership role is highly advantageous. Excellent communication, interpersonal, and crisis intervention skills are essential. You should possess a deep understanding of social services, community resources, and relevant legislation. This is a rewarding opportunity to make a profound difference in the lives of individuals and families, leading a dedicated team committed to social well-being. You will be instrumental in ensuring equitable access to support services. The successful candidate will demonstrate empathy, resilience, and a strong commitment to ethical practice and client empowerment.
This advertiser has chosen not to accept applicants from your region.
7
Remote Social Worker - Case Management
20100 Mwembe
KES100000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking a compassionate and dedicated Remote Social Worker specializing in Case Management to provide vital support services to individuals and families within our community. This position is fully remote, enabling you to conduct client assessments, develop service plans, and coordinate care from your home office. You will be responsible for managing a caseload of clients, connecting them with essential resources such as healthcare, housing, employment services, and mental health support. Your duties will include conducting comprehensive psychosocial assessments, developing individualized care plans, and advocating for clients' needs with various agencies and service providers. You will maintain detailed client records, ensuring compliance with ethical standards and confidentiality regulations. The ideal candidate possesses a strong understanding of social work principles, community resources, and crisis intervention techniques. Excellent communication, empathy, and interpersonal skills are essential for building rapport with clients and collaborating effectively with referral sources and community partners. Proficiency in using virtual communication tools and case management software is required. This role demands self-motivation, strong organizational skills, and the ability to manage time effectively in a remote setting. You will play a crucial role in empowering individuals and families to overcome challenges and achieve greater well-being. This is an opportunity to make a tangible difference in people's lives while enjoying the flexibility of a remote work arrangement. A Bachelor's or Master's degree in Social Work (BSW or MSW) or a closely related field, along with relevant licensure (if applicable) and at least 3 years of experience in social work or case management, is required. A genuine commitment to social justice and a passion for service are paramount.
This advertiser has chosen not to accept applicants from your region.
8
Senior Social Worker - Case Management
00200 Ongata Rongai, Rift Valley
KES180000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking a compassionate and experienced Senior Social Worker to lead their case management team. This vital role involves providing direct support, guidance, and advocacy for vulnerable individuals and families within the community. As a fully remote position, you will leverage technology to connect with clients and colleagues, delivering essential social services with flexibility and efficiency.
Responsibilities:
Responsibilities:
- Conduct comprehensive assessments of client needs, identifying social, emotional, and environmental factors impacting their well-being.
- Develop and implement individualized case management plans, setting clear goals and objectives for clients.
- Provide counseling and therapeutic support to clients facing various challenges, such as domestic violence, mental health issues, or substance abuse.
- Advocate for clients' rights and access to community resources, including healthcare, housing, education, and legal aid.
- Facilitate referrals to appropriate external agencies and services, coordinating care as needed.
- Maintain accurate and confidential client records, documenting all interventions, progress, and outcomes.
- Supervise and mentor junior social workers, providing guidance and support in complex cases.
- Collaborate with families, support networks, and other professionals to ensure a holistic approach to client care.
- Stay updated on relevant legislation, policies, and best practices in social work and community services.
- Organize and lead support groups for clients with similar needs.
- Participate in interdisciplinary team meetings to discuss case strategies and outcomes.
- Ensure compliance with ethical standards and professional codes of conduct.
- A Bachelor’s degree in Social Work, Psychology, Sociology, or a related field. A Master’s degree is preferred.
- Professional registration with the relevant social work board in Kenya.
- Minimum of 7 years of progressive experience in social work, with a strong background in case management and client advocacy.
- Proven experience working with diverse populations and addressing complex social issues.
- Excellent assessment, counseling, and intervention skills.
- Strong knowledge of community resources and referral pathways.
- Exceptional interpersonal, communication, and active listening skills.
- Ability to build rapport and establish trust with clients from various backgrounds.
- Proficiency in using digital platforms for remote client interaction, record-keeping, and case management software.
- Demonstrated ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
- Strong understanding of ethical principles and confidentiality in social work practice.
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