249 Hollister Co jobs in Kenya
Retail Sales Associate
01000 Makongeni
KES35000 Monthly
WhatJobs
Posted 2 days ago
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Job Description
Our client is looking for enthusiastic and customer-focused Retail Sales Associates to join their dynamic team in Thika, Kiambu, KE . As a Sales Associate, you will be the face of our brand, providing exceptional service to customers and driving sales. Your primary responsibility will be to engage with shoppers, understand their needs, and recommend products that best suit them. You will also be involved in maintaining store presentation, managing inventory, and ensuring a positive shopping experience.
Key Responsibilities:
We are seeking individuals who have a passion for customer service and a natural ability to connect with people. Previous experience in retail sales is an advantage, but not essential, as comprehensive training will be provided. You should be energetic, proactive, and possess excellent communication skills. The ability to work flexible hours, including weekends and holidays, is required. A positive attitude, a willingness to learn, and a strong work ethic are paramount for success in this role. You must be able to stand for extended periods and lift moderate weight as needed.
Qualifications:
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Provide detailed product information and demonstrations to potential buyers.
- Actively listen to customer needs and offer personalized recommendations.
- Drive sales by effectively upselling and cross-selling products.
- Process customer transactions accurately and efficiently using the point-of-sale (POS) system.
- Maintain a clean, organized, and visually appealing sales floor.
- Assist with inventory management, including receiving, stocking, and conducting regular counts.
- Handle customer inquiries, complaints, and returns with professionalism and efficiency.
- Achieve individual and store sales targets.
- Stay up-to-date on product knowledge, promotions, and store policies.
- Contribute to a positive and collaborative team environment.
- Open and close the store as per schedule, ensuring all security procedures are followed.
We are seeking individuals who have a passion for customer service and a natural ability to connect with people. Previous experience in retail sales is an advantage, but not essential, as comprehensive training will be provided. You should be energetic, proactive, and possess excellent communication skills. The ability to work flexible hours, including weekends and holidays, is required. A positive attitude, a willingness to learn, and a strong work ethic are paramount for success in this role. You must be able to stand for extended periods and lift moderate weight as needed.
Qualifications:
- High school diploma or equivalent qualification.
- Proven customer service or sales experience is preferred.
- Excellent communication and interpersonal skills.
- Ability to build rapport with customers and understand their needs.
- Strong organizational skills and attention to detail.
- Ability to work effectively in a fast-paced retail environment.
- Flexibility to work varied shifts, including evenings, weekends, and public holidays.
- Basic mathematical skills for cash handling and transaction processing.
- A positive and enthusiastic attitude.
- Must be able to work in Thika, Kiambu, KE .
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Retail Sales Associate
20400 Mwembe
KES25000 Monthly
WhatJobs
Posted 2 days ago
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Job Description
Our client, a leading fashion retailer, is seeking a dynamic and customer-focused Retail Sales Associate to join their vibrant team in **Naivasha, Nakuru, KE**. This position offers a hybrid work arrangement, combining in-store responsibilities with remote administrative tasks. The ideal candidate will possess a passion for fashion, excellent communication skills, and a commitment to delivering exceptional customer service. You will be instrumental in driving sales, maintaining store presentation, and contributing to a positive shopping experience. Key Responsibilities:
- Engage with customers to understand their needs and provide personalized product recommendations.
- Assist customers with fitting room services, product inquiries, and style advice.
- Process sales transactions accurately and efficiently using the point-of-sale system.
- Maintain visual merchandising standards to ensure the store is attractive and well-organized.
- Replenish inventory on the sales floor and assist with stock management.
- Handle customer complaints and returns with professionalism and a focus on resolution.
- Participate in regular product knowledge training to stay updated on current trends and offerings.
- Contribute to team goals and maintain a positive work environment.
- Conduct remote administrative tasks such as online order processing, inventory checks, and customer follow-ups via email or phone.
- Ensure the store adheres to all company policies and procedures, including health and safety guidelines.
- Previous experience in retail sales or customer service is preferred.
- A keen interest in fashion and an eye for style.
- Excellent interpersonal and communication skills.
- Ability to work effectively in a team and independently.
- Basic computer proficiency for remote administrative tasks.
- Flexibility to work a hybrid schedule, including weekends and some evenings.
- A positive attitude and a strong work ethic.
- Ability to stand for extended periods and lift moderate weight.
This advertiser has chosen not to accept applicants from your region.
1
Retail Sales Associate
30200 Tuwan
KES35000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking an energetic and customer-focused Retail Sales Associate to join their team. This position will involve a hybrid work model, combining in-store responsibilities with remote administrative tasks. The ideal candidate is passionate about providing exceptional customer service, possesses strong sales skills, and is adept at managing both in-person and digital interactions. You will be responsible for assisting customers, processing sales, managing inventory, and contributing to a positive store environment. A significant part of your role will also involve remote engagement, such as online customer support, social media management for the store, and administrative duties managed from home.
Key Responsibilities:
Qualifications and Skills:
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Understand customer needs and recommend appropriate products and services.
- Process sales transactions accurately using the point-of-sale (POS) system.
- Maintain an organized and visually appealing sales floor.
- Assist with inventory management, including receiving stock, stocking shelves, and conducting counts.
- Handle customer inquiries and resolve complaints efficiently and courteously.
- Participate in product training sessions to enhance product knowledge.
- Contribute to achieving store sales targets and objectives.
- Engage with customers through online channels, responding to inquiries and managing social media platforms.
- Perform remote administrative tasks, such as updating inventory databases, processing online orders, and responding to emails.
- Collaborate with the team to ensure a seamless customer experience across all touchpoints.
- Maintain store cleanliness and tidiness.
- Assist with visual merchandising to enhance product presentation.
- Promote loyalty programs and special offers to customers.
- Contribute to a positive and team-oriented work environment.
Qualifications and Skills:
- Previous experience in retail sales or customer service is highly desirable.
- Excellent communication and interpersonal skills.
- Strong sales and persuasion abilities.
- Basic computer proficiency, including experience with POS systems and MS Office Suite.
- Ability to work effectively in a hybrid environment, balancing in-store and remote duties.
- Customer-centric approach with a commitment to service excellence.
- Ability to work flexible hours, including weekends and holidays as needed.
- A proactive and enthusiastic attitude.
- Team player with a willingness to assist colleagues.
- High school diploma or equivalent.
This advertiser has chosen not to accept applicants from your region.
2
Retail Sales Associate
00901 Ngong
KES40000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a renowned retailer known for its exceptional customer service and quality products, is looking for enthusiastic and customer-focused Retail Sales Associates to join their dynamic team. This role involves a hybrid work arrangement, offering a blend of in-store customer engagement and remote administrative tasks. As a Sales Associate, you will be the face of our brand, providing a welcoming and informative experience to every customer. Your primary responsibilities in-store will include assisting customers with product selection, answering inquiries, processing transactions accurately and efficiently, and maintaining an organized and appealing sales floor. You will be tasked with achieving individual and team sales targets through excellent product knowledge and persuasive selling techniques. In your remote capacity, you will support sales operations by managing customer follow-ups, updating customer databases, preparing sales reports, and assisting with online order fulfillment and customer service inquiries. The ideal candidate possesses strong interpersonal and communication skills, with a genuine passion for helping customers. Previous retail or customer service experience is advantageous. You should be comfortable working in a fast-paced environment, possess excellent problem-solving abilities, and have a keen eye for detail. Proficiency in using point-of-sale (POS) systems and basic computer skills for remote tasks is necessary. Adaptability and a willingness to learn are key, as you will be trained on various product lines and sales strategies. This role offers a fantastic opportunity to develop your sales and customer service skills within a supportive and growing retail environment, contributing to both in-store success and remote operational efficiency. If you are a motivated individual with a flair for sales and customer engagement, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
3
Retail Sales Associate
60100 Embu, Eastern
KES30000 Monthly
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is looking for an enthusiastic and customer-focused Retail Sales Associate to join their team. This role will involve engaging with customers, assisting them with product selection, and processing sales transactions. The ideal candidate will possess excellent communication and interpersonal skills, a friendly demeanor, and a passion for the retail environment. You will be responsible for maintaining the store's appearance, restocking shelves, and ensuring a positive shopping experience for every customer. Knowledge of the products offered and the ability to upsell or cross-sell are highly valued. This position offers a hybrid work arrangement, combining in-store responsibilities with potential remote tasks such as inventory management analysis or online customer service support. A commitment to achieving sales targets and contributing to the team's success is essential. Previous experience in a customer-facing role is an advantage, but comprehensive training will be provided. We are seeking individuals who are reliable, adaptable, and eager to learn. This role offers a great opportunity for individuals looking to gain valuable experience in the retail sector and develop their sales skills.
Key Responsibilities:
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Provide product information and recommendations to customers.
- Process sales transactions accurately using the point-of-sale (POS) system.
- Maintain visual merchandising standards and ensure the store is clean and organized.
- Restock merchandise and manage inventory levels.
- Handle customer inquiries and resolve complaints effectively.
- Achieve individual and team sales goals.
- Assist with opening and closing procedures.
- Participate in team meetings and training sessions.
- Contribute to a positive and collaborative work environment.
- High school diploma or equivalent.
- Previous retail or customer service experience is a plus.
- Strong communication and interpersonal skills.
- Friendly and outgoing personality.
- Ability to work flexible hours, including weekends and holidays.
- Basic math skills for handling transactions.
- A positive attitude and willingness to learn.
- Ability to stand for extended periods and lift moderate weight.
This advertiser has chosen not to accept applicants from your region.
4
In-Store Retail Sales Associate
60100 Embu, Eastern
KES35000 Monthly
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking enthusiastic and customer-focused In-Store Retail Sales Associates to join their vibrant team. This role is essential for providing outstanding customer service and driving sales within a dynamic retail environment. While the core responsibilities are on-site, there's a potential for hybrid engagement in specific aspects of training or inventory management, offering a flexible approach to retail work.
Responsibilities:
Responsibilities:
- Engage with customers in a friendly and approachable manner, understanding their needs and providing product recommendations.
- Achieve personal and store sales targets through effective selling techniques and product knowledge.
- Maintain an attractive and well-organized store presentation, including visual merchandising and stock replenishment.
- Process customer transactions accurately and efficiently using the point-of-sale (POS) system.
- Handle customer inquiries, complaints, and returns professionally, aiming for satisfactory resolutions.
- Develop a deep understanding of the products offered, including features, benefits, and pricing.
- Assist with inventory management, including receiving, unpacking, and tagging new stock.
- Contribute to a positive team environment by collaborating with colleagues and supporting store operations.
- Participate in store meetings and training sessions to enhance product knowledge and sales skills.
- Ensure compliance with all store policies and procedures, including safety and security protocols.
- Previous experience in a retail sales or customer service role is preferred.
- Excellent interpersonal and communication skills.
- A genuine passion for customer service and exceeding expectations.
- Ability to work effectively in a fast-paced team environment.
- Basic math skills for handling transactions.
- Flexibility to work various shifts, including weekends and holidays.
- A proactive attitude and willingness to learn.
- High school diploma or equivalent.
This advertiser has chosen not to accept applicants from your region.
5
Remote Retail Sales Associate
90107 Mangu
KES40000 Monthly
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a popular online fashion retailer, is seeking enthusiastic and customer-focused Remote Retail Sales Associates to join their fully remote customer support and sales team. This role is perfect for individuals passionate about fashion and providing exceptional customer experiences through digital channels. You will be responsible for assisting customers with product inquiries, processing orders, resolving issues, and promoting sales via live chat, email, and phone. As a remote employee, you will work from your home office, utilizing our state-of-the-art CRM and communication platforms. The ideal candidate has excellent communication skills, a friendly demeanor, and a genuine desire to help customers. A background in retail sales or customer service is advantageous, but strong interpersonal skills and a willingness to learn are paramount. This position offers flexibility, allowing you to manage your schedule while contributing to our brand's success. We are looking for motivated individuals who can effectively represent our brand and drive customer satisfaction in a fully remote setting. You will be an integral part of our virtual storefront, ensuring every customer interaction is positive and productive. This is a fantastic opportunity to be part of the growing remote retail landscape, helping customers discover and purchase their favorite fashion items.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Respond to customer inquiries via live chat, email, and phone in a timely and professional manner.
- Assist customers with product selection, sizing, and styling advice.
- Process customer orders, returns, and exchanges accurately.
- Resolve customer complaints and issues effectively and empathetically.
- Proactively promote products and upsell/cross-sell to customers.
- Maintain a high level of product knowledge.
- Contribute to achieving sales targets and customer satisfaction goals.
- Provide feedback to the team on customer trends and product issues.
- Follow company policies and procedures to ensure a consistent customer experience.
- Maintain a positive and helpful attitude.
Qualifications:
- High school diploma or equivalent; some college or a degree is a plus.
- Proven experience in retail sales, customer service, or a similar role.
- Excellent verbal and written communication skills.
- Strong interpersonal and active listening skills.
- Proficiency with computers and various software applications.
- Ability to work independently and manage time effectively in a remote environment.
- A genuine interest in fashion and e-commerce.
- Ability to multitask and handle a high volume of customer interactions.
- A reliable internet connection and a quiet workspace are required.
- Positive attitude and a customer-centric mindset.
This advertiser has chosen not to accept applicants from your region.
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6
Senior Retail Sales Associate
60100 Meru , Eastern
KES45000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a leading retailer, is seeking a dynamic and experienced Senior Retail Sales Associate to join their vibrant team in Meru, Meru, KE . This role offers a unique opportunity to blend customer engagement with operational excellence in a fast-paced environment. The ideal candidate will be passionate about providing exceptional customer service, driving sales, and contributing to the overall success of the store. You will be responsible for assisting customers in finding products, offering personalized recommendations, and ensuring a seamless shopping experience. This includes maintaining an in-depth knowledge of our product catalog, understanding customer needs, and effectively communicating product features and benefits. Beyond direct customer interaction, you will play a crucial role in visual merchandising, ensuring the store is always attractively presented and products are displayed optimally. Inventory management will also be a key responsibility, involving receiving new stock, accurate stock taking, and maintaining organized storage areas. You will collaborate with the store management team on sales strategies, participate in team meetings, and assist in training new sales associates. Adherence to company policies and procedures, including loss prevention, is paramount. We are looking for an individual with a proven track record in retail sales, excellent communication and interpersonal skills, and a positive, proactive attitude. The ability to work effectively as part of a team and independently is essential. Experience with Point of Sale (POS) systems and inventory management software is a plus. If you are a motivated individual with a flair for sales and a commitment to customer satisfaction, we encourage you to apply. This position offers a competitive salary and benefits package, along with opportunities for professional growth within the company. Join us and make a tangible impact in a thriving retail setting.
This advertiser has chosen not to accept applicants from your region.
7
Senior Retail Sales Associate
30100 Tuwan
KES45000 Monthly
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a leading retail establishment in **Kitale, Trans-Nzoia, KE**, is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic team. This is an exciting opportunity for a passionate individual to contribute to the success of a well-established brand. The ideal candidate will possess exceptional customer service skills, a strong understanding of sales principles, and the ability to motivate and lead junior staff. Responsibilities will include assisting customers with product selection, processing sales transactions accurately, managing inventory levels, merchandising displays to enhance visual appeal, and ensuring a clean and organized store environment. You will also be responsible for training and mentoring new sales associates, resolving customer complaints effectively, and contributing to achieving sales targets. The role requires a proactive approach to identifying sales opportunities and building lasting customer relationships. This position offers a blend of in-store customer interaction and some administrative tasks that can occasionally be managed remotely.
Qualifications:
This role is based in **Kitale, Trans-Nzoia, KE**, and requires a candidate who can be present on-site for the majority of their working hours, with occasional flexibility for remote administrative duties. We are looking for individuals who are driven, possess a keen eye for detail, and are committed to upholding the high standards of our client.
Qualifications:
- Minimum of 3 years of experience in a retail sales role, with at least 1 year in a supervisory or senior capacity.
- Proven track record of exceeding sales targets.
- Excellent communication, interpersonal, and customer service skills.
- Ability to work effectively in a fast-paced environment.
- Proficiency in using Point of Sale (POS) systems and basic computer applications.
- Strong merchandising and visual display skills.
- Flexibility to work varied shifts, including weekends and holidays, as per business needs.
- A positive attitude and a passion for delivering outstanding customer experiences.
- Ability to work collaboratively within a team environment.
This role is based in **Kitale, Trans-Nzoia, KE**, and requires a candidate who can be present on-site for the majority of their working hours, with occasional flexibility for remote administrative duties. We are looking for individuals who are driven, possess a keen eye for detail, and are committed to upholding the high standards of our client.
This advertiser has chosen not to accept applicants from your region.
8
Senior Retail Sales Associate
20100 Nyeri Town
KES55000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a leading retail establishment in **Nyeri, Nyeri, KE**, is seeking to hire a highly motivated and experienced Senior Retail Sales Associate to join their dynamic team. The ideal candidate will possess exceptional customer service skills, a proven track record in sales, and a passion for delivering outstanding retail experiences. This role offers a unique opportunity to contribute to a thriving business environment and grow your career within the retail sector.
Responsibilities:
Responsibilities:
- Assist customers in a friendly and professional manner, understanding their needs and recommending suitable products.
- Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
- Maintain an organized and visually appealing sales floor, ensuring merchandise is well-displayed and stocked.
- Build strong customer relationships, encouraging repeat business and fostering brand loyalty.
- Provide product knowledge and demonstrations to enhance the customer's shopping experience.
- Handle customer inquiries, complaints, and returns with tact and efficiency, aiming for satisfactory resolutions.
- Collaborate with team members to achieve sales targets and store objectives.
- Participate in inventory management activities, including stock counts and receiving shipments.
- Stay updated on product knowledge, promotions, and store policies.
- Contribute to a positive and collaborative team atmosphere.
- Minimum of 2-3 years of experience in a retail sales role, preferably in a customer-facing environment.
- Proven ability to meet and exceed sales targets.
- Excellent interpersonal and communication skills, with the ability to engage effectively with a diverse customer base.
- Strong organizational skills and attention to detail.
- Proficiency in using POS systems and basic computer applications.
- Ability to work flexible hours, including weekends and holidays, as required by the business.
- A genuine passion for customer service and a proactive approach to problem-solving.
- High school diploma or equivalent qualification. Additional retail or sales training will be an advantage.
This advertiser has chosen not to accept applicants from your region.
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