343 Grocery Manager jobs in Kenya

Retail Store Manager

80100 Nairobi, Nairobi KES1000000 Annually WhatJobs

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Job Description

full-time
Our client, a well-established and popular fashion retail chain, is looking for an experienced and dynamic Retail Store Manager to lead their branch in **Malindi, Kilifi, KE**. This is an exciting opportunity to manage a vibrant store, drive sales performance, and cultivate an exceptional customer experience. You will be responsible for overseeing daily operations, managing staff, controlling inventory, and ensuring visual merchandising standards are met. The ideal candidate will possess a strong background in retail management, excellent leadership qualities, and a passion for customer service. You will motivate your team to achieve sales targets, provide training and development, and foster a positive working environment. Key responsibilities include recruiting, hiring, and training new employees, implementing sales strategies, managing store budgets, and ensuring loss prevention. You will also be expected to build strong relationships with customers, handle customer inquiries and complaints, and ensure the store remains visually appealing and well-stocked. Understanding the local market and customer demographics will be key to success.

Key Responsibilities:
  • Manage all aspects of daily store operations to ensure smooth and efficient functioning.
  • Lead, motivate, and develop a high-performing store team.
  • Drive sales performance by implementing effective sales strategies and achieving targets.
  • Ensure exceptional customer service is provided at all times.
  • Manage inventory levels, including ordering, receiving, and stock control, to minimize loss.
  • Maintain high standards of visual merchandising and store presentation.
  • Recruit, train, and evaluate store staff.
  • Oversee store budgeting, financial reporting, and P&L management.
  • Implement and enforce company policies and procedures, including loss prevention measures.
  • Build strong customer relationships and handle customer feedback and issues effectively.
Qualifications:
  • Proven experience as a Retail Store Manager or in a similar retail management role.
  • Minimum of 3 years of retail management experience, preferably in the fashion or apparel sector.
  • Demonstrated success in driving sales and achieving store performance targets.
  • Strong leadership, team management, and customer service skills.
  • Excellent communication, interpersonal, and problem-solving abilities.
  • Proficiency in point-of-sale (POS) systems and retail management software.
  • Experience with inventory management and visual merchandising techniques.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Passion for the retail industry and delivering exceptional customer experiences.
  • Knowledge of retail trends and local market dynamics is a plus.
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Retail Store Manager

20100 Naivasha, Rift Valley KES75000 month WhatJobs

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Job Description

full-time
Our client, a well-established retail brand, is seeking an experienced and dynamic Retail Store Manager to lead their **Naivasha, Nakuru, KE** location. This is a key operational role responsible for driving sales, managing staff, and ensuring exceptional customer service. You will oversee all aspects of store operations, from inventory management and visual merchandising to staff training and performance management.

The ideal candidate will have a proven track record of success in retail management, demonstrating strong leadership, sales acumen, and a passion for customer engagement. You should be adept at motivating a team, creating a positive store environment, and achieving challenging sales targets. Key responsibilities include recruiting, training, and developing store staff; managing store budgets and P&L; implementing company policies and procedures; and ensuring the store meets all operational standards. You will also be responsible for inventory control, loss prevention, and maintaining an appealing store presentation. This role requires excellent communication, problem-solving, and decision-making skills. The ability to work flexible hours, including weekends and holidays, is essential. Our client values initiative, a strong work ethic, and a commitment to delivering outstanding retail experiences. Join us to lead a dedicated team and contribute to the success of our brand in the vibrant community of Naivasha.

Location: **Naivasha, Nakuru, KE**

Key Responsibilities:
  • Manage daily store operations, ensuring efficiency and profitability.
  • Lead, train, and motivate a team of sales associates.
  • Drive sales performance and achieve store targets.
  • Oversee inventory management, including stock counts and merchandising.
  • Ensure excellent customer service and create a positive shopping experience.
  • Implement visual merchandising standards to enhance product presentation.
  • Manage store opening and closing procedures.
  • Control expenses and manage the store's budget.
  • Ensure compliance with company policies and safety regulations.
  • Handle customer complaints and resolve issues effectively.
Qualifications:
  • Proven experience as a Retail Store Manager or Assistant Store Manager.
  • Strong leadership and team management skills.
  • Excellent customer service and sales skills.
  • Knowledge of retail operations, inventory management, and visual merchandising.
  • Ability to work flexible hours, including evenings and weekends.
  • Strong communication and interpersonal abilities.
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Retail Store Manager

60100 Embu, Eastern KES85000 Annually WhatJobs

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Job Description

full-time
Our client, a dynamic and growing retail brand, is seeking a passionate and experienced Retail Store Manager to lead their operations. This is a fully remote leadership role, allowing you to oversee store performance and manage teams from anywhere in Kenya. You will be responsible for driving sales, ensuring exceptional customer service, and managing all aspects of store operations, including inventory management, visual merchandising, and staff supervision. The ideal candidate will have a proven track record in retail management, strong leadership qualities, and a deep understanding of retail sales strategies. You will be adept at motivating teams, achieving sales targets, and creating a positive and productive work environment for your staff. Key responsibilities include recruiting, training, and developing store associates, implementing sales and customer service initiatives, managing store budgets, and ensuring compliance with company policies and procedures. You will also be responsible for analyzing sales data, identifying trends, and developing action plans to improve store performance. This role requires excellent communication and interpersonal skills to effectively interact with customers, staff, and corporate management. A proactive approach to problem-solving and a commitment to operational excellence are essential. You will be the brand ambassador for the store, ensuring a consistent and high-quality customer experience. This is an excellent opportunity to lead and grow a retail business unit within a supportive and innovative company, all within a flexible, remote working arrangement.

Key Responsibilities:
  • Oversee daily store operations, ensuring efficiency and productivity.
  • Drive sales performance and achieve store revenue targets.
  • Provide exceptional customer service and build strong customer relationships.
  • Manage inventory, including ordering, receiving, and stock control.
  • Implement visual merchandising standards to enhance product presentation.
  • Recruit, train, mentor, and motivate store staff.
  • Conduct performance reviews and provide ongoing feedback to team members.
  • Manage store budgets and control expenses effectively.
  • Ensure compliance with company policies, procedures, and safety regulations.
  • Analyze sales reports and key performance indicators to identify areas for improvement.
Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Minimum of 5 years of experience in retail management, with a proven track record of sales growth.
  • Strong leadership, team-building, and motivational skills.
  • Excellent customer service and communication skills.
  • Proficiency in retail management software and POS systems.
  • Experience with inventory management and visual merchandising.
  • Ability to analyze sales data and develop strategic action plans.
  • Strong organizational and time-management skills.
  • Problem-solving and decision-making abilities.
  • Adaptability and resilience in a dynamic retail environment.
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Retail Store Manager

80200 Nairobi, Nairobi KES150000 Annually WhatJobs

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Job Description

full-time
Our client, a renowned retail brand, is seeking an experienced and customer-focused Retail Store Manager to lead their team in this fully remote position. While the role is remote, it requires the manager to virtually oversee and guide the operations of the physical store and its staff, ensuring exceptional customer service and operational efficiency. You will be responsible for managing all aspects of the retail store, including sales, inventory management, visual merchandising, and staff scheduling. Your key duties will involve driving sales performance, achieving targets, and ensuring a positive shopping experience for all customers. You will train, motivate, and manage store staff, fostering a high-performance culture. This role requires proactive engagement with customers, addressing inquiries, and resolving any issues promptly and professionally. You will be responsible for maintaining store standards, ensuring visual merchandising guidelines are followed, and managing inventory levels to optimize stock availability and minimize loss. This position demands strong leadership, excellent communication, and exceptional organizational skills. You will analyze sales data, identify trends, and implement strategies to boost profitability. The successful candidate will have a proven track record in retail management, with a deep understanding of customer service principles and sales techniques. Experience with retail POS systems and inventory management software is essential. You should be adept at managing staff performance and fostering a collaborative team environment. This is a fantastic opportunity to lead a retail operation from a remote setting, driving success through effective virtual management and a strong focus on customer satisfaction. We are looking for individuals with significant experience in retail management, preferably in a similar sector. A strong understanding of sales processes, customer relationship management, and team leadership is required. Excellent communication and interpersonal skills are vital for interacting with both staff and customers, even virtually. The ability to motivate and inspire a team from a distance is a key requirement. Proficiency in retail software and analytical tools is necessary for performance tracking and strategic planning. Adaptability and a proactive approach to problem-solving are crucial in this dynamic role. This role offers the flexibility of remote work combined with the challenges and rewards of managing a successful retail store.
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Retail Store Manager

10100 Nyeri Town KES90000 Annually WhatJobs

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Job Description

full-time
Our client is looking for a dynamic and experienced Retail Store Manager to lead operations at their flagship store. This role requires a blend of on-site leadership and strategic remote oversight, offering a hybrid work arrangement. You will be responsible for overseeing all aspects of store operations, including staff management, customer service, inventory control, visual merchandising, and sales performance. Key duties involve recruiting, training, and motivating a high-performing team, ensuring adherence to company policies and procedures, and creating an exceptional shopping experience for every customer. You will also manage store budgets, analyze sales data to identify trends and opportunities, and implement strategies to drive profitability. Collaboration with regional managers and corporate teams will be essential, requiring effective communication across both physical and virtual platforms. The ideal candidate will possess a Bachelor's degree in Business Management, Marketing, or a related field, with at least 4-6 years of experience in retail management. Proven leadership skills, a strong understanding of retail operations, excellent customer service abilities, and experience with POS systems and inventory management software are essential. You should be adept at managing teams, driving sales, and creating a positive work environment. This hybrid role offers the opportunity to lead a team on the ground while also benefiting from the flexibility of remote work for specific strategic tasks and reporting. We are seeking a results-oriented individual with a passion for retail and a commitment to excellence.
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Retail Store Manager

20100 Nyeri Town KES120000 month WhatJobs

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Job Description

full-time
Our client is looking for a vibrant and results-driven Retail Store Manager to oversee the operations of their store in Nyeri. This role offers a hybrid work arrangement, allowing for a balance between in-store leadership and remote administrative tasks. The Store Manager will be responsible for driving sales, managing staff, maintaining inventory levels, and ensuring an exceptional customer experience. You will lead a team of retail associates, providing training, motivation, and performance feedback. Key duties include developing and implementing sales strategies, managing store budgets, controlling expenses, and analyzing sales data to identify opportunities for growth. The ideal candidate will have a passion for retail, a proven track record in sales leadership, and excellent customer service skills. You will be expected to ensure visual merchandising standards are met and that the store environment is welcoming and appealing to customers. Inventory management, including stocktaking, ordering, and minimizing shrinkage, will be a critical part of your role. Experience with point-of-sale (POS) systems and retail management software is essential. You will also be responsible for ensuring compliance with company policies and procedures, as well as health and safety regulations. This position requires strong organizational and multitasking abilities, with the capacity to handle the demands of a busy retail environment. Communication and interpersonal skills are paramount for building relationships with both customers and the store team. We are seeking a motivated individual who can inspire their team and contribute to the overall success of the brand.

Responsibilities:
  • Manage daily store operations, including opening and closing procedures.
  • Lead, train, and motivate the retail sales team to achieve sales targets.
  • Implement sales strategies to drive revenue and customer engagement.
  • Monitor and manage store inventory, including stock control and ordering.
  • Ensure high standards of customer service are consistently delivered.
  • Maintain store visual merchandising and presentation standards.
  • Analyze sales performance and market trends to identify opportunities.
  • Manage store expenses and budgets effectively.
  • Handle customer inquiries, complaints, and feedback professionally.
  • Ensure compliance with all company policies and safety regulations.
Qualifications:
  • Proven experience as a Retail Store Manager or in a similar leadership role.
  • Strong understanding of retail operations and sales principles.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in POS systems and retail management software.
  • Ability to analyze sales data and make informed decisions.
  • Customer-centric approach with a passion for service excellence.
  • Strong organizational and multitasking abilities.
  • High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
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Retail Store Manager

80100 Nairobi, Nairobi KES100000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking a dynamic and results-oriented Retail Store Manager to oversee the strategic operations of their retail presence, operating in a fully remote capacity. This role is crucial for driving sales performance, ensuring exceptional customer experiences, and managing overall store operations efficiently. The ideal candidate will have a strong understanding of retail management, inventory control, visual merchandising, and team leadership. You will be responsible for setting sales targets, developing and implementing sales strategies, and monitoring performance against key metrics. The Store Manager will lead and motivate a remote team of sales associates, providing ongoing training, coaching, and performance feedback to foster a high-achieving sales culture. Key responsibilities include managing inventory levels, conducting regular stocktakes, and ensuring accurate inventory records. You will also be responsible for visual merchandising, ensuring that the store's presentation is appealing and maximizes sales potential. Customer service excellence is paramount, and you will champion initiatives to enhance customer satisfaction and loyalty. This role involves analyzing sales data, market trends, and customer feedback to identify opportunities for growth and improvement. You will also manage operational aspects such as scheduling, adherence to company policies, and ensuring a safe and secure store environment. The ability to work independently, make sound business decisions, and communicate effectively in a virtual setting is essential. The successful candidate will have a passion for retail, strong leadership capabilities, and a commitment to achieving outstanding business results. They will be adept at problem-solving and possess excellent organizational and time management skills. Experience with retail management software and POS systems is highly beneficial. Your strategic input will be vital in shaping the company's retail strategy and driving profitability in the competitive retail landscape. This is an exciting opportunity to make a significant impact from a remote setting.
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Retail Store Manager

20101 Naivasha, Rift Valley KES150000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a dynamic and growing retail business, is seeking a motivated Store Manager to lead their team in Naivasha. This role offers a hybrid work arrangement, combining on-site responsibilities with remote flexibility. The Store Manager will be responsible for overseeing all aspects of store operations, including sales, customer service, staff management, inventory control, and visual merchandising. You will be crucial in creating an exceptional shopping experience for our customers, driving sales performance, and ensuring the store meets its financial targets. Key duties include recruiting, training, and developing a high-performing sales team, managing schedules, and fostering a positive work environment. You will also be responsible for implementing store policies and procedures, maintaining store appearance and standards, and managing inventory levels to optimize stock availability and minimize losses. Performance will be measured by sales growth, customer satisfaction, operational efficiency, and team development. The ideal candidate will have a proven track record in retail management, with strong leadership, sales, and customer service skills. Excellent communication and interpersonal abilities are essential for building rapport with customers and motivating staff. A passion for fashion/products and a keen understanding of retail trends are highly desirable. This is an exciting opportunity to take ownership of a store and contribute to the success of a reputable retail brand in a hybrid work setting.

Key Responsibilities:
  • Manage daily store operations, including sales, customer service, and staff supervision.
  • Drive sales performance and achieve store revenue targets.
  • Recruit, train, and develop store staff to ensure excellent customer service.
  • Manage inventory, including stock ordering, receiving, and loss prevention.
  • Implement visual merchandising standards to enhance store appeal.
  • Ensure compliance with company policies and procedures.
  • Handle customer inquiries, complaints, and feedback effectively.
  • Maintain store safety and cleanliness standards.
  • Analyze sales data and create action plans for improvement.
Qualifications:
  • Previous experience in retail management or a similar role.
  • Proven sales and customer service skills.
  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Ability to analyze sales data and make informed decisions.
  • Knowledge of inventory management and visual merchandising principles.
  • Flexibility to work a hybrid schedule, including weekends and holidays as needed.
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Retail Store Manager

50300 Kitale, Rift Valley KES300000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a renowned retailer, is looking for a dynamic and customer-focused Retail Store Manager to lead their team and drive sales performance. This is a fully remote position, offering a unique opportunity to manage retail operations and strategy from a remote base. The successful candidate will be responsible for overseeing all aspects of store operations, including sales, customer service, inventory management, and visual merchandising. You will lead and motivate a team of sales associates and assistant managers, ensuring they provide exceptional customer experiences and meet sales targets. Key responsibilities include developing and implementing sales strategies, managing store budgets, controlling expenses, and ensuring compliance with company policies and procedures. You will be tasked with recruiting, training, and developing store staff to foster a high-performing team. Customer satisfaction, loss prevention, and maintaining a safe and organized store environment are paramount. The ideal candidate will possess strong leadership, communication, and interpersonal skills, with a proven ability to drive sales and manage people effectively. Experience with retail point-of-sale (POS) systems and inventory management software is essential. A deep understanding of retail operations, merchandising, and visual display principles is required. The ability to analyze sales data and market trends to make informed decisions is crucial. A bachelor's degree in Business Administration, Marketing, or a related field is preferred, along with a minimum of four years of retail management experience. This is an exciting opportunity to lead a retail store and influence its success, all from a convenient remote work setting.
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Retail Store Manager

20100 Naivasha, Rift Valley KES80000 month WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking an experienced and dynamic Retail Store Manager to oversee operations at their outlet in **Naivasha, Nakuru, KE**. This role requires a hands-on leader committed to delivering exceptional customer service and driving sales performance. Responsibilities include managing daily store operations, ensuring visual merchandising standards are met, supervising and developing a team of retail associates, controlling inventory and stock levels, processing transactions accurately, and implementing sales strategies to achieve targets. You will also be responsible for customer issue resolution, maintaining store safety and security, and ensuring compliance with company policies and procedures. The ideal candidate will possess strong leadership, communication, and interpersonal skills. Proven experience as a retail manager or supervisor is essential, along with a deep understanding of retail sales principles and customer service best practices. Proficiency in point-of-sale (POS) systems and inventory management software is required. A Bachelor's degree in Business Administration or a related field is advantageous. This position requires availability to work flexible hours, including weekends and holidays, as dictated by business needs. We are looking for a results-oriented individual with a passion for retail and a proven ability to motivate a team and exceed sales goals.
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