960 Grocery Manager jobs in Kenya

Remote Category Manager - Grocery

20100 Mwembe KES220000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client, a prominent name in the Fast-Moving Consumer Goods (FMCG) industry, is seeking a strategic and analytically driven Remote Category Manager specializing in the Grocery sector. This fully remote position is responsible for driving the growth and profitability of specific product categories. You will develop and implement comprehensive category strategies, including assortment planning, pricing, promotion, and merchandising. Key responsibilities involve analyzing sales data, market trends, and competitor activities to identify opportunities and threats. You will manage supplier relationships, negotiate terms, and ensure optimal product availability and inventory levels. The development and execution of effective promotional plans to drive sales and achieve category objectives are critical. Collaboration with sales, marketing, and supply chain teams to ensure seamless execution of category plans is essential. The ideal candidate will possess a strong understanding of the grocery retail landscape, consumer purchasing behavior, and category management best practices. Proven experience in data analysis, financial modeling, and strategic planning is required. Excellent negotiation, communication, and interpersonal skills are necessary to effectively manage relationships with internal stakeholders and external suppliers. Proficiency with retail analytics tools and strong spreadsheet skills are a must. We are looking for a results-oriented individual with a keen eye for detail, a proactive approach, and the ability to thrive in a dynamic, remote work environment. This is an excellent opportunity to take ownership of key product categories and make a significant impact on our business.
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Retail Store Manager

80100 Nairobi, Nairobi KES95000 Monthly WhatJobs

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Job Description

full-time
Our client is seeking a dynamic and results-oriented Retail Store Manager to oversee operations at their bustling location in Mombasa, Mombasa, KE . This role requires a leader who can drive sales, manage inventory effectively, and cultivate an exceptional customer experience. While some responsibilities will require on-site presence, this position offers a hybrid work model, allowing for flexibility. You will be responsible for managing a team, ensuring store presentation standards, and achieving key performance indicators.

Responsibilities:
  • Lead and motivate a team of retail associates to achieve sales targets and provide outstanding customer service.
  • Manage daily store operations, including opening and closing procedures, cash handling, and inventory management.
  • Develop and implement strategies to drive store sales and profitability.
  • Ensure visual merchandising standards are met and maintained to create an appealing store environment.
  • Recruit, train, and develop store staff, fostering a positive and productive work culture.
  • Monitor inventory levels, place orders, and conduct regular stock takes to minimize discrepancies.
  • Handle customer inquiries, complaints, and feedback in a professional and timely manner.
  • Analyze sales reports and key performance indicators (KPIs) to identify trends and opportunities for improvement.
  • Ensure compliance with company policies, procedures, and safety regulations.
  • Manage staff schedules and optimize labor costs.
  • Conduct regular performance reviews for store associates.
  • Act as a brand ambassador, representing the company's values and commitment to customer satisfaction.

Qualifications:
  • High school diploma or equivalent; a Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
  • Minimum of 3-5 years of experience in retail management or a supervisory role.
  • Proven track record of achieving sales goals and driving store performance.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent customer service orientation and problem-solving abilities.
  • Experience with inventory management systems and point-of-sale (POS) software.
  • Ability to manage and motivate a team effectively.
  • Understanding of retail merchandising principles.
  • Flexibility to work varying shifts, including weekends and holidays, as required by the hybrid model.
  • Proficiency in basic computer applications (e.g., Microsoft Office).
This is an exciting opportunity for an experienced retail professional to take on a leadership role in a vibrant retail environment. Our client offers competitive compensation, performance-based incentives, and opportunities for career advancement within their organization.
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Retail Store Manager

20400 Mangu KES90000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client is looking for an experienced and dynamic Retail Store Manager to lead their operations in a fully remote capacity. While this role is remote, it requires strong leadership and operational oversight of online retail channels. You will be responsible for managing all aspects of the online retail business, including sales performance, inventory management, customer service, and team leadership for online support staff. Your key duties will involve developing and implementing sales strategies to achieve revenue targets, analyzing sales data to identify trends and opportunities, and ensuring a positive customer experience across all digital touchpoints. You will also oversee inventory levels for online sales, coordinate with supply chain partners, and manage online merchandising to maximize product visibility and sales. This role requires developing and maintaining strong relationships with suppliers and vendors. You will be responsible for hiring, training, and motivating the remote customer service and online support team, fostering a collaborative and high-performing environment. Budget management, financial reporting, and P&L responsibility for the online retail division will be a core part of your role. The ideal candidate will have a proven track record in retail management, with significant experience in e-commerce operations and online sales. Strong leadership, communication, and interpersonal skills are essential. You should be proficient in retail management software and e-commerce platforms. A Bachelor's degree in Business Administration, Marketing, or a related field is preferred. Excellent analytical and problem-solving abilities, coupled with a strategic mindset, are required. As this is a remote position, you must demonstrate excellent self-management skills, strong organizational abilities, and the capacity to lead a remote team effectively. Join our innovative remote retail operation and drive success.
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Retail Store Manager

00203 Ngong KES95000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client, a renowned national fashion retailer, is seeking an experienced and dynamic Retail Store Manager to lead their flagship store. This role offers a hybrid work arrangement, combining on-site leadership with remote strategic planning and administrative tasks. You will be responsible for driving sales performance, ensuring exceptional customer service, and managing all day-to-day operations of the store. The ideal candidate possesses a strong background in retail management, with a proven ability to motivate and develop a high-performing sales team. You will be instrumental in creating an inspiring and efficient work environment, fostering a culture of customer-centricity and brand loyalty.

Key responsibilities include setting sales targets, monitoring performance against these targets, and implementing strategies to achieve them. You will oversee inventory management, visual merchandising, and loss prevention efforts to maximize profitability and maintain brand standards. Recruiting, training, and coaching store associates to deliver outstanding customer experiences will be a primary focus. Managing staff schedules, payroll, and ensuring compliance with all company policies and procedures are also crucial. The Store Manager will be responsible for maintaining store appearance, ensuring cleanliness, and implementing operational efficiencies. You will also act as the primary point of contact for customer inquiries and issues, resolving them promptly and professionally. This role requires a hands-on approach, coupled with the ability to analyze sales data, identify trends, and make informed business decisions. You will collaborate with regional managers and corporate teams to execute marketing initiatives and operational directives.

This role offers a hybrid work model, requiring presence in the **Ruiru, Kiambu, KE** store for key operational duties while allowing for remote work on specific administrative and strategic tasks. Our client values work-life balance and offers opportunities for professional development within a supportive retail environment. We are looking for an energetic, results-oriented individual with strong leadership and interpersonal skills. The ability to adapt to changing priorities and maintain a positive attitude is essential. If you are a passionate retail leader looking to make a significant impact, we encourage you to apply.
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Retail Store Manager

01200 Makongeni KES70000 Monthly WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client is seeking a dynamic and customer-focused Retail Store Manager to oversee the operations of their flagship store in **Thika, Kiambu, KE**. This role requires a leader who can drive sales, manage a team effectively, and ensure an exceptional shopping experience for every customer. The Store Manager will be responsible for all aspects of store performance, including inventory management, visual merchandising, staff development, and financial accountability.

Responsibilities:
  • Lead, motivate, and develop a high-performing retail team to achieve sales targets and provide outstanding customer service.
  • Manage daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
  • Oversee inventory levels, ensuring accurate stock counts, effective merchandising, and minimizing shrinkage.
  • Implement and maintain visual merchandising standards to create an appealing and engaging store environment.
  • Drive sales performance through effective sales strategies, promotions, and clienteling initiatives.
  • Ensure adherence to all company policies, procedures, and operational guidelines.
  • Recruit, train, and onboard new sales associates, fostering a culture of continuous learning and development.
  • Monitor store performance metrics and analyze sales data to identify trends and opportunities for improvement.
  • Handle customer inquiries, complaints, and returns professionally and efficiently.
  • Conduct regular team meetings to communicate goals, updates, and performance feedback.
  • Ensure compliance with all health and safety regulations within the store.
  • Contribute to the development and execution of local marketing initiatives.
Qualifications:
  • Proven experience as a Retail Store Manager or Assistant Store Manager, with a track record of success.
  • Strong leadership and team management skills, with the ability to inspire and motivate others.
  • Excellent customer service and interpersonal skills.
  • Demonstrated ability to drive sales and achieve financial targets.
  • Proficiency in retail operations, including inventory management, visual merchandising, and POS systems.
  • Strong understanding of retail KPIs and sales analysis.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Excellent problem-solving and decision-making abilities.
  • A passion for fashion/retail and a keen eye for detail.
  • High school diploma or equivalent; a degree in business or a related field is a plus.
This hybrid role offers a blend of on-site leadership and potential for remote administrative tasks, providing a dynamic work environment. Join our client's team and take charge of a thriving retail destination.
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Retail Store Manager

90100 Gathiruini KES350000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking a dynamic and experienced Retail Store Manager to lead their flagship store. This role requires a passion for retail, exceptional leadership skills, and a proven ability to drive sales, manage inventory, and ensure an outstanding customer experience. You will be responsible for all aspects of store operations, including staff management, visual merchandising, loss prevention, and achieving financial targets. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and is dedicated to building a high-performing team.

Key Responsibilities:
  • Oversee daily store operations, ensuring efficient workflow and adherence to company policies and procedures.
  • Recruit, train, mentor, and motivate a team of sales associates to achieve individual and store goals.
  • Drive sales performance by implementing effective sales strategies and providing exceptional customer service.
  • Manage inventory levels through accurate ordering, receiving, and stock management to minimize loss and maximize availability.
  • Ensure visual merchandising standards are met, creating an appealing and engaging store environment.
  • Monitor key performance indicators (KPIs) such as sales revenue, customer satisfaction, conversion rates, and average transaction value, and take appropriate action.
  • Handle customer inquiries, complaints, and issues in a professional and timely manner.
  • Implement and enforce loss prevention strategies to minimize shrinkage.
  • Manage store budget, including payroll, operating expenses, and inventory costs.
  • Ensure compliance with all health, safety, and security regulations.
  • Foster a positive and collaborative team culture that encourages high performance and professional development.
  • Conduct regular performance reviews and provide constructive feedback to staff.
Qualifications:
  • High school diploma or equivalent; Bachelor's degree in Business Administration or a related field is a plus.
  • Minimum of 4 years of retail management experience, with a proven track record of success in driving sales and managing teams.
  • Strong understanding of retail operations, merchandising, inventory control, and loss prevention.
  • Excellent leadership, communication, interpersonal, and customer service skills.
  • Ability to motivate and inspire a team to achieve sales targets.
  • Proficiency in using Point of Sale (POS) systems and other retail management software.
  • Strong organizational and time management skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • A results-oriented approach with a passion for the retail industry.
  • Problem-solving abilities and a proactive attitude.
This is an exciting opportunity to take ownership of a retail store and drive its success. The location for this position is Mlolongo, Machakos, KE .
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Retail Store Manager

01000 Makongeni KES150000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a dynamic and expanding retail chain, is seeking an experienced and motivated Retail Store Manager to lead their flagship store in **Thika, Kiambu, KE**. This hybrid role offers a balance between in-store leadership and remote administrative responsibilities, providing flexibility while ensuring operational excellence. You will be responsible for all aspects of store operations, including sales performance, customer service, inventory management, visual merchandising, and staff supervision. The ideal candidate will have a proven track record of driving sales, exceeding targets, and fostering a positive and productive work environment for their team. You will be responsible for recruiting, training, and developing store staff, ensuring they are equipped with the knowledge and skills to deliver exceptional customer experiences. Inventory control, loss prevention, and adherence to company policies and procedures are critical components of this role. You will analyze sales data and customer feedback to identify opportunities for growth and implement strategies to enhance store profitability and customer loyalty. As part of the hybrid model, you will also manage certain administrative tasks remotely, such as scheduling, reporting, and performance reviews, requiring strong organizational and time-management skills.

Key Responsibilities:
  • Oversee daily store operations, ensuring smooth and efficient service delivery.
  • Drive sales performance and achieve store revenue targets through effective sales strategies and team motivation.
  • Manage inventory levels, conduct regular stock takes, and minimize stock discrepancies.
  • Implement visual merchandising standards to create an attractive and engaging store environment.
  • Recruit, train, coach, and develop a high-performing store team.
  • Ensure exceptional customer service standards are met at all times.
  • Manage store budget, control expenses, and optimize operational efficiency.
  • Implement and enforce loss prevention strategies.
  • Analyze sales reports and customer feedback to identify trends and implement corrective actions.
  • Ensure compliance with all company policies, procedures, and health and safety regulations.
  • Manage remote administrative tasks including scheduling, payroll input, and reporting.
  • Liaise with head office departments regarding marketing, operations, and HR matters.
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Retail Store Manager

40100 Kisumu KES80000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is looking for a dynamic and customer-focused Retail Store Manager to lead their **Kisumu, Kisumu, KE** branch. This hybrid role requires a balance of in-store leadership and the flexibility to manage certain operational aspects remotely. As a Store Manager, you will be responsible for overseeing all daily operations of the store, ensuring exceptional customer service, driving sales performance, and managing a team of retail associates. You will implement company policies and procedures, maintain visual merchandising standards, and manage inventory effectively. Key responsibilities include hiring, training, and motivating staff, setting sales targets and monitoring performance, handling customer inquiries and complaints, and ensuring the store is a welcoming and efficient environment. You will also be responsible for managing store budgets, controlling expenses, and ensuring compliance with health and safety regulations. The ideal candidate will have a proven track record in retail management, with at least 5 years of experience in a similar role. Strong leadership, communication, and problem-solving skills are essential. A passion for retail and a deep understanding of customer service principles are a must. Experience with Point of Sale (POS) systems and inventory management software is required. This role involves a mix of on-site management in **Kisumu, Kisumu, KE** and remote coordination of specific administrative and strategic tasks. You should be adept at using digital tools to maintain communication and productivity across different work modes. We are seeking an individual who can inspire their team, drive sales growth, and maintain the highest standards of store operations.
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Retail Store Manager

30200 Tuwan KES70000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking an experienced and energetic Retail Store Manager to lead their flagship store. This is a hands-on, in-person role focused on driving sales, managing staff, and ensuring an exceptional customer experience. You will be responsible for all day-to-day operations of the store, including inventory management, visual merchandising, cash handling, and loss prevention. Your primary objective will be to meet and exceed sales targets by implementing effective sales strategies and motivating your team. You will recruit, train, develop, and manage a team of retail associates, fostering a positive and productive work environment. This role requires strong leadership qualities, excellent communication and interpersonal skills, and a passion for customer service. You will analyze sales data and customer feedback to identify areas for improvement and implement action plans. Maintaining store presentation standards, ensuring compliance with company policies, and managing operational costs are also key responsibilities. The ideal candidate has a proven track record in retail management, a deep understanding of retail operations, and a strong ability to lead and inspire a team. You should be highly organized, resourceful, and able to thrive in a fast-paced retail environment. This is an exciting opportunity to take ownership of a successful retail location and contribute significantly to our brand's success.
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Retail Store Manager

40200 Tuwan KES70000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a prominent national retailer, is looking for a dedicated and results-oriented Retail Store Manager to lead their team in **Kitale, Trans-Nzoia, KE**. This hybrid role offers a blend of on-site leadership and remote administrative tasks, providing a balanced work environment. As the Store Manager, you will be responsible for the overall performance of the store, including sales generation, customer satisfaction, inventory management, and staff development. You will lead and motivate a team of sales associates, ensuring they provide exceptional customer service and achieve sales targets. Your duties will involve developing and implementing effective sales strategies, monitoring key performance indicators, and managing store operations within budget. Inventory control, visual merchandising, and loss prevention will also be critical aspects of your role. You will conduct regular performance reviews, provide coaching, and foster a positive and productive work atmosphere. The ability to analyze sales data, understand market trends, and adapt strategies accordingly is crucial. You will also liaise with regional management and support teams to ensure compliance with company policies and procedures. Experience in retail management is essential, along with strong leadership, communication, and interpersonal skills. A passion for customer service and a commitment to excellence are highly valued. The hybrid nature of this role requires strong organizational skills to manage time effectively between on-site responsibilities and remote administrative duties. You will be expected to contribute to strategic planning and collaborate on initiatives that drive store growth and profitability.
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