238 Field Supervisor jobs in Kenya

Account Management |
Team Management|
Operational Excellence|
Operational Management|

2- 3 Years’ or more experience in the FMCG Industry as a senior sales representative|Essential / Minimum|0-5 years|
Degree, Higher or Basic Diploma in sales & marketing or relevant field
Sales Management
People management
Administration skills
Customer Service Skills
Communication Skills (verbal & written)

As a leading organization, Smollan represents over 14 plus countries in the Greater Africa space. We specialize in the FMCG industry, and we are at the forefront of innovation and growth in these exciting and evolving markets. As we continue to expand our presence, we are on the lookout for driven and unique individuals who are ready to make a significant impact and who are passionate about building an inclusive and diverse environment.  You would play a crucial role in driving our expansion across Greater Africa and forming part of the evolutionary journey in these dynamic markets. This is a unique opportunity to contribute to the growth of a forward-thinking company that values innovation, collaboration, and a global perspective.

Account Management |
Team Management|
Operational Excellence|
Operational Management|

2- 3 Years’ or more experience in the FMCG Industry as a senior sales representative|Essential / Minimum|0-5 years|
Degree, Higher or Basic Diploma in sales & marketing or relevant field
Sales Management
People management
Administration skills
Customer Service Skills
Communication Skills (verbal & written)

Account Management |
Team Management|
Operational Excellence|
Operational Management|

2- 3 Years’ or more experience in the FMCG Industry as a senior sales representative|Essential / Minimum|0-5 years|
Degree, Higher or Basic Diploma in sales & marketing or relevant field
Sales Management
People management
Administration skills
Customer Service Skills
Communication Skills (verbal & written)

Account Management |
Team Management|
Operational Excellence|
Operational Management|

2- 3 Years’ or more experience in the FMCG Industry as a senior sales representative|Essential / Minimum|0-5 years|
Degree, Higher or Basic Diploma in sales & marketing or relevant field
Sales Management
People management
Administration skills
Customer Service Skills
Communication Skills (verbal & written)

Operational Management
• Communicate and ensure team understanding of set store KPIs
• Oversee the execution and achievement of agreed store KPIs
• Coordinate with store managers to unlock store challenges with respect to store KPIs
• Ensure execution of 6Ps at store level
• Follow stipulated guidelines regarding stock management including orders and returns policies
• Oversee management of shelf health i.e Stock replenishment, Facings, integrity of planogram
• Ensure implementation and monitoring of planograms at store level
• Ensure effective implementation of promotional activities
• Oversee execution of in-store activations as per agreed activations plans
• Provide communication regarding set sales targets to respective team members
• Continiously monitor and evaluate set sales targets to ensure achievement
• Ensure sales volume growth through demand creation
• Conduct client specific instore audits
• Continuously benchmark and optimise sales achievement processes against best practice
• Provide regular feedback to Line Manager

Account Management
• Partner with distributors, account managers and other partners to meet and exceed sales
growth targets
• Maintain detailed sales target control
• Address and follow-up all customer queries and problems
• Stay abreast of the market and competitors
• Meet client/customer and company performance standards
• Escalate any issues that remain unsolved to respective line manager
• Conduct quarterly business review sessions with client to unlock growth opportunities

Team Management
• Ensure all information is cascaded and escalated in a timely and accurate manner
• Ensure feet on street and on ground tracking of team activities & performance
• Provide timely and accurate daily attendance records and hours of work
• Ensure your span of control is maintained
• Identify training needs and communicate the same to L&D or HR
• Ensure all team members are trained as per agreed training calendar
• Ensure that respective team adhere to HR policies, procedures, company ways of working and
Code of business principles
• Ensure general discipline is maintained by respective team including dress code
• Proper Leave management that ensures no leave liability for respective team members

Operational Excellence
• Mantain Joint Business plans (JBPs)
• Submit daily & weekly reports regarding Joint Business plans (JBPs) to line manager
• Maintain distributor contacts
• Work closely with Key Distributor customer service department to ensure timely dispatch and
delivery of customer orders
• Document and manage expenditures
• Ensure management of Smollan assets including HHT devices
• Ensure compliance of set regulations between your team and distributor
• Implement and maintain sales operational excellence, policies and procedures including
standard operating procedures
• Compile extensive route planning including designing of your team call cycles / PJPs and timely
communication of changes on call cycles / PJPs
• Develop and maintain relevant database of your team customers
• Ensure accurate information is recorded and quality checked, take corrective action where
necessary
• Keep abreast of new developments in the industry and communicate new developments to your
team and line Manager
• Agree on deliverables, scope and timelines with line managers

2- 3 Years’ or more experience in the FMCG Industry as a senior sales representative

Degree, Higher or Basic Diploma in sales & marketing or relevant field
Sales Management
People management
Administration skills
Customer Service Skills
Communication Skills (verbal & written)

Key Responsibilities and Deliverables:

Effective management of Shelf Health
• Ensure Stock Replenishment
• Gather required Data
• Complete Shelf facing input
• Effective Implementation

Update Categories Planogram
• Download signed version to Mobile Device 
• Check integrity of Planogram i.e. Date, signature, drops and shelves per drop
• Approve for implementation

Planogram on Shelf
• Ensure a before picture is taken
• Ensure changes are Implemented on shelf
• Ensure an after picture is taken

Process stock administration
• Scan any Client discontinued lines on planogram and enter total store quantity
• Scan any new lines not appearing on planogram and enter total quantity
• Ensure pictures of any new competitor lines are taken and include pricing
• Follow stipulated guidelines regarding this stock

Effective management of the order and returns process
• Ensure daily stock counts are performed via Mobile Device
• Confirm automated orders placed with store management or place manual as needed by channel.
• Ensure adherence to suppliers’ standards and planograms
• Monitor stock availability and merchandising
• Ensure all OOS are communicated and recorded
• Ensure shelf health and appropriate daily housekeeping

Effective implementation of promotional activities
• Booked Displays are booked and are in compliance
• PI Labels accurately completed
• Price Flashes and Wobblers
• Promotional Price Compliance

Effective implementation of In-store activation
• Liaise with Store management regarding the Instore activation, i.e logistics
• Ensure sufficient stock pressure for every promotional activity
• Liaise with Instore auditor regarding the set up and logistics of the activation
• Assist with the activation on specified days
• Complete promoter broadsheets whenever in store promoters are present, regarding their performance
• Complete daily promoting reports regarding brands that you have promoted and the number of units sold

Effective Team & Self-Management
• Ensure all information is cascaded and escalated in a timely and accurate manner.
• Manage your merchandiser teams accordingly.
• On ground trucking of merchandisers activities & performance
• Providing timely and accurate daily records including merchandiser attendance
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate consistent application of internal procedures
• Plan and priorities, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs

Essential / Minimum Requirements 

2- 3 Years’ or more experience in the FMCG Industry as a senior sales representative

Degree, Higher or Basic Diploma in sales & marketing or relevant field
Sales Management
People management
Administration skills
Customer Service Skills
Communication Skills (verbal & written)

Key Responsibilities and Deliverables:

• 
  

  Effective management of Shelf Health

  
  


• 
  

  Update Categories Planogram

  
  


• 
  

  Planogram on Shelf

  
  


• 
  

  Process stock administration

  
  


• 
  

  Effective management of the order and returns process

  
  


• 
  

  Effective implementation of promotional activities

  
  


• 
  

  Effective implementation of In-store activation

  
  


• 
  

  Effective Team & Self-Management

  
  

 Minimum Requirements

·         Degree  in relevant field

·         3 Years’ or more experience in the FMCG Industry as a Supervisor    

·         Sound knowledge of MS office suits /Google workspace

• Oversee day-to-day field operations and personnel.
• Develop and implement operational plans and schedules.
• Ensure strict adherence to safety regulations and environmental policies.
• Monitor field performance and implement corrective actions as needed.
• Coordinate with support departments for equipment, logistics, and maintenance.
• Manage resources effectively to optimize productivity and minimize costs.
• Provide leadership, training, and mentorship to field supervisors and teams.
• Conduct regular site assessments and operational audits.
• Investigate and report on any operational incidents or deviations.
• Collaborate with management to set operational goals and objectives.

• Extensive experience in field operations management, preferably in the oil and gas industry.
• Demonstrated leadership experience managing remote teams.
• Strong understanding of operational processes, safety procedures, and regulatory compliance.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to make critical decisions in high-pressure situations.
• Proficiency in using operational management software and tools.
• Bachelor's degree in Engineering, Operations Management, or a related field is preferred.
• Commitment to fostering a safe and productive work environment.