190 Fashion Retail jobs in Kenya
Store Manager, Fashion Retail
20200 Kapsuser
KES250000 Annually
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Our client, a leading name in fashion retail, is looking for a dynamic and results-oriented Store Manager for their location in Kericho, Kericho, KE . You will be responsible for overseeing all aspects of store operations, driving sales performance, managing staff, and ensuring an exceptional customer experience. This is a hands-on role that requires strong leadership, visual merchandising skills, and a deep understanding of the retail environment.
The ideal candidate will have a proven track record in retail management, with experience in fashion or a related industry. You should possess excellent customer service skills, strong sales acumen, and the ability to motivate and develop a high-performing team. Key responsibilities include managing inventory, implementing visual merchandising strategies, ensuring operational efficiency, and controlling store expenses. A passion for fashion and a commitment to exceeding sales targets are essential. You will also be responsible for creating a positive and engaging work environment for your team.
Key Responsibilities:
The ideal candidate will have a proven track record in retail management, with experience in fashion or a related industry. You should possess excellent customer service skills, strong sales acumen, and the ability to motivate and develop a high-performing team. Key responsibilities include managing inventory, implementing visual merchandising strategies, ensuring operational efficiency, and controlling store expenses. A passion for fashion and a commitment to exceeding sales targets are essential. You will also be responsible for creating a positive and engaging work environment for your team.
Key Responsibilities:
- Drive store sales and profitability through effective management and execution of sales strategies.
- Lead, train, and motivate a team of retail associates to achieve individual and store goals.
- Manage inventory levels, stock replenishment, and loss prevention measures.
- Implement and maintain visual merchandising standards to create an appealing store environment.
- Provide exceptional customer service, resolving customer issues promptly and professionally.
- Oversee daily store operations, ensuring efficiency and compliance with company policies.
- Manage store budget, including payroll, operating expenses, and P&L.
- Recruit, onboard, and develop store staff.
- Conduct regular performance reviews and provide constructive feedback to team members.
- High school diploma or equivalent; Bachelor's degree in Business or Marketing preferred.
- Minimum of 4 years of experience in retail management, with at least 2 years in a Store Manager role.
- Proven ability to drive sales and achieve targets.
- Strong leadership, coaching, and team-building skills.
- Excellent customer service and communication skills.
- Proficiency in retail POS systems and inventory management software.
- Knowledge of visual merchandising principles.
- Ability to work flexible hours, including evenings, weekends, and holidays.
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0
Store Manager - Fashion Retail
20100 Mwembe
KES85000 month
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Our client, a rapidly expanding fashion retail chain, is looking for an experienced and dynamic Store Manager to oversee operations at their outlet in Nakuru, KE . This is a hands-on leadership role requiring a passion for fashion, exceptional customer service skills, and a proven track record in retail management. You will be responsible for driving sales performance, managing store operations, leading and developing a high-performing team, and ensuring an outstanding customer shopping experience.
Key responsibilities include achieving and exceeding sales targets through effective sales strategies and merchandising. You will manage inventory control, including stock takes, merchandising displays, and loss prevention. The Store Manager will also be responsible for recruiting, training, motivating, and evaluating store staff to ensure they provide excellent customer service and product knowledge. Operational duties encompass cash handling, opening and closing procedures, maintaining store cleanliness and visual standards, and adhering to all company policies and procedures. You will also analyze sales data, customer feedback, and market trends to identify opportunities for improvement and growth.
The ideal candidate will have a minimum of 3 years of experience in retail management, preferably within the fashion industry. A proven ability to drive sales, manage P&L, and control costs is essential. Strong leadership, communication, and interpersonal skills are required to effectively manage and inspire a team. You should have a keen eye for visual merchandising and a deep understanding of retail best practices. Experience with inventory management systems and point-of-sale (POS) software is necessary. The ability to work flexible hours, including evenings, weekends, and holidays, is a must. This role offers a competitive salary, performance-based bonuses, employee discounts, and opportunities for career advancement within a leading retail brand.
Key responsibilities include achieving and exceeding sales targets through effective sales strategies and merchandising. You will manage inventory control, including stock takes, merchandising displays, and loss prevention. The Store Manager will also be responsible for recruiting, training, motivating, and evaluating store staff to ensure they provide excellent customer service and product knowledge. Operational duties encompass cash handling, opening and closing procedures, maintaining store cleanliness and visual standards, and adhering to all company policies and procedures. You will also analyze sales data, customer feedback, and market trends to identify opportunities for improvement and growth.
The ideal candidate will have a minimum of 3 years of experience in retail management, preferably within the fashion industry. A proven ability to drive sales, manage P&L, and control costs is essential. Strong leadership, communication, and interpersonal skills are required to effectively manage and inspire a team. You should have a keen eye for visual merchandising and a deep understanding of retail best practices. Experience with inventory management systems and point-of-sale (POS) software is necessary. The ability to work flexible hours, including evenings, weekends, and holidays, is a must. This role offers a competitive salary, performance-based bonuses, employee discounts, and opportunities for career advancement within a leading retail brand.
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1
Senior Buyer - Fashion Retail
30400 Kitale, Rift Valley
KES650000 Annually
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Posted 1 day ago
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Our client, a leading fashion retailer, is seeking an experienced Senior Buyer to drive the merchandise strategy for their fashion collections. This is a fully remote position, allowing you to leverage your expertise in trend forecasting and product selection from your home office. You will be responsible for sourcing and purchasing a diverse range of fashion products that appeal to our client's customer base, ensuring profitability and brand alignment.
As the Senior Buyer, you will manage the entire buying process, from identifying emerging trends and selecting key products to negotiating with suppliers and managing inventory levels. You will analyze sales data, market trends, and competitor activities to make informed purchasing decisions. Your role will involve building and maintaining strong relationships with a global network of suppliers, ensuring quality, competitive pricing, and timely delivery. You will collaborate closely with the merchandising, marketing, and e-commerce teams to create cohesive and compelling product assortments. A keen eye for fashion, strong commercial acumen, and excellent negotiation skills are essential for this position.
Key responsibilities include:
As the Senior Buyer, you will manage the entire buying process, from identifying emerging trends and selecting key products to negotiating with suppliers and managing inventory levels. You will analyze sales data, market trends, and competitor activities to make informed purchasing decisions. Your role will involve building and maintaining strong relationships with a global network of suppliers, ensuring quality, competitive pricing, and timely delivery. You will collaborate closely with the merchandising, marketing, and e-commerce teams to create cohesive and compelling product assortments. A keen eye for fashion, strong commercial acumen, and excellent negotiation skills are essential for this position.
Key responsibilities include:
- Developing and implementing buying strategies for specific fashion categories.
- Identifying and sourcing new products and suppliers to meet market demands.
- Analyzing sales performance, market trends, and customer feedback to optimize product assortments.
- Negotiating pricing, terms, and delivery schedules with domestic and international suppliers.
- Managing inventory levels to maximize sell-through and minimize markdowns.
- Collaborating with the merchandising team to develop seasonal product lines.
- Monitoring competitor offerings and identifying opportunities for differentiation.
- Managing the product lifecycle from initial selection to final sale.
- Maintaining strong relationships with key stakeholders, including suppliers and internal teams.
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2
Visual Merchandiser - Fashion Retail
20200 Naivasha, Rift Valley
KES80000 Annually
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Posted 3 days ago
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Our client, a prominent name in the fashion retail industry, is seeking a creative and trend-aware Visual Merchandiser to elevate their brand presentation across digital and physical touchpoints. This is a fully remote position, allowing you to harness your design skills and strategic thinking from anywhere. You will be responsible for developing and implementing compelling visual merchandising strategies that enhance the customer shopping experience and drive sales. This includes conceptualizing window displays, in-store layouts, product placements, and seasonal promotions. You will collaborate with marketing, buying, and design teams to ensure brand consistency and appeal. The ideal candidate will possess a keen eye for aesthetics, a strong understanding of retail trends, and proficiency in design software for creating mock-ups and mood boards. Experience with digital visual merchandising, including website layout and online product presentation, is essential. You will be tasked with creating guidelines and assets that can be used by retail partners or internal teams to execute the visual standards. This remote role requires excellent communication and project management skills to coordinate with various stakeholders and ensure the effective execution of visual concepts. We are looking for an innovative individual who can translate brand identity into captivating visual experiences that resonate with the target audience. Your ability to interpret sales data and customer feedback to refine visual strategies will be key. This is an exciting opportunity to shape the visual narrative of a leading fashion brand, influencing how products are perceived and desired by customers globally. You will be instrumental in creating an inspiring and cohesive brand image across all platforms, driving customer engagement and loyalty through exceptional visual storytelling. The focus will be on creating impactful yet adaptable visual concepts that can be applied across different store formats and online channels.
Responsibilities:
Responsibilities:
- Develop and execute innovative visual merchandising strategies for fashion retail.
- Create compelling window displays, in-store layouts, and product presentations.
- Design digital visual merchandising elements for e-commerce platforms.
- Collaborate with marketing, buying, and design teams to ensure brand consistency.
- Develop visual merchandising guidelines and maintain brand standards.
- Analyze sales data and customer feedback to optimize visual displays.
- Create mood boards, sketches, and digital mock-ups for proposed visuals.
- Stay current with fashion trends and visual merchandising best practices.
- Manage the creation and distribution of visual assets for retail partners.
- Bachelor's degree in Fashion Design, Marketing, Visual Arts, or a related field.
- Minimum of 3 years of experience in visual merchandising, preferably in fashion retail.
- Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator).
- Strong understanding of retail trends, color theory, and spatial design.
- Excellent creative, communication, and presentation skills.
- Experience with digital visual merchandising and e-commerce platforms.
- Ability to work independently and manage multiple projects in a remote setting.
- A strong portfolio showcasing visual merchandising work.
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3
Store Manager - Fashion Retail
01000 Makongeni
KES120000 Annually
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Posted 6 days ago
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Job Description
Our client is seeking a dynamic and experienced Store Manager to lead their flagship retail outlet in **Thika, Kiambu, KE**. This is a hands-on role for a leader passionate about delivering exceptional customer experiences and driving sales performance. You will be responsible for all aspects of store operations, including staff management, inventory control, visual merchandising, and achieving sales targets. The ideal candidate will have a proven track record in retail management, a keen eye for fashion, and the ability to inspire and motivate a team. Key responsibilities will include:
- Managing daily store operations to ensure a seamless and positive customer experience.
- Recruiting, training, and developing a high-performing sales team.
- Setting sales targets and monitoring performance against key metrics.
- Implementing visual merchandising strategies to enhance product presentation and drive sales.
- Managing inventory levels, stock control, and loss prevention initiatives.
- Ensuring compliance with company policies and procedures.
- Handling customer inquiries, feedback, and resolving any complaints effectively.
- Creating and maintaining a positive and engaging work environment for the store staff.
- Monitoring competitor activities and market trends to identify opportunities for growth.
- Managing store budget and optimizing operational costs.
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4
Remote Visual Merchandiser - Fashion Retail
00200 Gathiruini
KES6000 Daily
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Posted 4 days ago
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Job Description
Our client, a renowned international fashion brand, is seeking a creative and trend-savvy Remote Visual Merchandiser to contribute to their online and offline retail presence. This is a fully remote position, ideal for an individual who can conceptualize and guide visual displays from a distance. You will be instrumental in creating captivating in-store and online visual experiences that drive brand appeal and sales. Your expertise will span across product placement, window displays, store layout, and digital storefront aesthetics.
Key Responsibilities:
Ideal Candidate Profile:
This remote role provides a unique opportunity to influence the visual identity of a leading fashion brand from the comfort of your own workspace. If you possess a creative flair and a strategic approach to visual presentation, we invite you to apply and help us bring our brand to life.
Key Responsibilities:
- Develop and propose innovative visual merchandising concepts and guidelines for seasonal campaigns and product launches.
- Create detailed mood boards, storyboards, and presentation materials to communicate visual strategies to store teams and stakeholders.
- Guide and advise retail store managers and visual merchandisers on the execution of displays, ensuring brand consistency and visual impact.
- Collaborate with e-commerce teams to optimize product presentation on the company website and social media platforms.
- Analyze sales data and customer feedback to understand the effectiveness of visual merchandising initiatives and identify areas for improvement.
- Research current fashion trends, competitor activities, and market developments to inspire new visual concepts.
- Source and recommend props, fixtures, and materials required for displays.
- Develop visual merchandising standards and best practices documentation.
- Conduct virtual store audits and provide constructive feedback on existing displays.
- Stay updated with the latest digital merchandising tools and techniques to enhance online customer engagement.
Ideal Candidate Profile:
- Proven experience in visual merchandising, preferably within the fashion or retail industry.
- A strong portfolio showcasing creative visual display concepts and execution.
- Excellent understanding of color theory, spatial design, and typography.
- Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator) is highly desirable.
- Strong communication and presentation skills, with the ability to clearly articulate creative ideas.
- Exceptional organizational skills and attention to detail.
- Ability to work independently and manage multiple projects simultaneously in a remote environment.
- A keen eye for detail and a passion for creating aesthetically pleasing environments.
- Bachelor's degree in Visual Merchandising, Fashion Design, Marketing, or a related field is preferred.
- Experience with e-commerce visual strategies and digital displays is a significant advantage.
This remote role provides a unique opportunity to influence the visual identity of a leading fashion brand from the comfort of your own workspace. If you possess a creative flair and a strategic approach to visual presentation, we invite you to apply and help us bring our brand to life.
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5
Senior Store Manager - Fashion Retail
50100 Kakamega, Western
KES80000 Annually
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Posted 7 days ago
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Our client, a prominent name in the fashion retail sector, is seeking an experienced and dynamic Senior Store Manager to oversee operations at their **Kakamega, Kakamega, KE** location. This role is crucial for driving sales, managing staff, and ensuring an exceptional customer experience. Responsibilities include setting sales targets, analyzing sales data, and implementing strategies to achieve revenue goals. You will be responsible for recruiting, training, and motivating a high-performing sales team, conducting performance reviews, and fostering a positive work environment. Inventory management, visual merchandising, and ensuring store presentation standards are met are also key aspects of this position. The ideal candidate will possess strong leadership qualities, excellent communication and interpersonal skills, and a passion for fashion. A minimum of 5 years of retail management experience, preferably within the fashion industry, is required. Proven ability to drive sales, manage budgets, and control operational costs is essential. You should be proficient in retail management software and possess a strong understanding of customer service principles. This role demands a results-oriented individual with a keen eye for detail and the ability to thrive in a fast-paced environment. You will be responsible for maintaining brand integrity and ensuring adherence to company policies and procedures. Experience with visual merchandising and creating compelling in-store displays is a must. The ability to build strong customer relationships and drive repeat business is highly valued. We are looking for a motivated professional who can inspire their team and deliver outstanding results.
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6
Social Media Marketing Specialist - Fashion Retail
00200 Njiru Village
KES170000 Annually
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Our client, a trendy fashion brand with a growing online presence, is seeking a creative and data-driven Social Media Marketing Specialist to manage their digital engagement in Ongata Rongai, Kajiado, KE . This role is crucial for enhancing brand visibility, driving customer engagement, and increasing sales through impactful social media campaigns. You will be responsible for developing and executing a comprehensive social media strategy across platforms like Instagram, Facebook, TikTok, and Pinterest, tailored to our fashion-forward audience. The ideal candidate will possess a keen eye for aesthetics, a deep understanding of current social media trends, and proven experience in content creation, community management, and paid social advertising. Responsibilities include creating engaging visual and written content, scheduling posts, monitoring social media channels, responding to comments and messages, and analyzing campaign performance data. You will also be tasked with identifying influencer collaborations and implementing strategies to grow our follower base and drive website traffic. Strong analytical skills are required to track key metrics, report on campaign effectiveness, and make data-driven adjustments to optimize performance. Collaboration with the marketing and e-commerce teams is essential. The successful applicant must be passionate about fashion, possess excellent communication skills, and have a proven ability to build and engage online communities. Experience with social media management tools and graphic design software is highly desirable. This is an exciting opportunity to shape the digital voice of a popular fashion brand and drive its online success.
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7
Customer Service Representative
60400 Meru , Eastern
KES45000 Annually
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Posted today
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Job Description
Our client is looking for a dedicated and empathetic Customer Service Representative to join their fully remote support team. This role is essential for providing exceptional assistance and building positive relationships with our valued customers. You will be the primary point of contact, handling inquiries, resolving issues, and offering support through various communication channels, including phone, email, and chat. Your responsibilities will include addressing customer questions about products and services, processing orders, managing complaints, and providing information on company policies. We are seeking individuals with excellent communication skills, patience, and a strong ability to listen and understand customer needs. Proficiency in using customer relationship management (CRM) software and other support tools is essential. The ability to work independently, manage time effectively, and maintain a positive attitude while dealing with challenging situations in a remote environment is crucial. You will be expected to provide accurate and timely information, troubleshoot problems, and ensure customer satisfaction. This position offers a fantastic opportunity to develop your customer service skills and contribute to a positive customer experience, all from the comfort of your own home. Join a supportive team environment where your efforts directly impact customer loyalty and company reputation.
Responsibilities:
Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints and issues efficiently and effectively.
- Process customer orders, returns, and exchanges.
- Maintain customer records by updating account information in the CRM system.
- Identify and escalate priority issues to the appropriate departments.
- Gather customer feedback and share insights with the team for service improvement.
- Adhere to company service standards and quality guidelines.
- Manage time effectively to meet service level agreements (SLAs).
- Contribute to a positive and collaborative team environment.
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Proven experience in customer service or a similar role.
- Excellent verbal and written communication skills.
- Strong active listening and problem-solving abilities.
- Proficiency with CRM software and common office applications.
- Ability to multitask and manage time effectively in a remote setting.
- Patience, empathy, and a customer-centric approach.
- Ability to remain calm and professional under pressure.
- Strong interpersonal skills and a team-player attitude.
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8
Customer Service Representative
80100 Nairobi, Nairobi
KES30000 month
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Our client is looking for an enthusiastic and dedicated Customer Service Representative to join their vibrant team in **Malindi, Kilifi, KE**. This hybrid role provides the flexibility to work both remotely and from our client's local office. The ideal candidate will be the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive customer experience. Key responsibilities include answering customer calls, responding to emails and live chat messages, processing orders, and providing product or service information. You will be expected to identify and escalate customer needs to appropriate departments, follow communication procedures, guidelines, and policies, and meet customer service metrics. Excellent communication, active listening, and problem-solving skills are essential. The ability to remain calm and professional, especially during challenging interactions, is paramount. We are seeking individuals with a friendly demeanor, a strong work ethic, and a genuine desire to help customers. Previous experience in a customer service or client-facing role is preferred. Familiarity with CRM systems and customer support software is a plus. A high school diploma or equivalent is required, with some college coursework being an advantage. You should be comfortable working independently in a remote capacity and also collaborating effectively with colleagues in the office. This is a great opportunity to contribute to customer satisfaction and be part of a supportive team environment, ensuring our client's customers feel valued and supported.
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