156 Face To jobs in Kenya
Administrative Support Coordinator
20100 Mwembe
KES60000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking a highly organized and proactive Administrative Support Coordinator to join their team in **Nakuru, Nakuru, KE**. This role offers a **Hybrid** work arrangement, blending remote flexibility with in-office collaboration. You will provide essential administrative support to various departments, ensuring the smooth and efficient operation of daily activities. Your responsibilities will include managing correspondence, scheduling appointments, maintaining records, preparing reports, and coordinating meetings. The ideal candidate will possess excellent communication and interpersonal skills, a keen eye for detail, and proficiency in standard office software. You should be adept at multitasking and prioritizing tasks to meet deadlines effectively. This position requires a professional demeanor, a strong work ethic, and the ability to handle confidential information with discretion. You will be a key point of contact for both internal staff and external visitors/clients, requiring a friendly and helpful attitude. Your duties will extend to managing office supplies, assisting with travel arrangements, and supporting event logistics. Ensuring that all administrative processes are up-to-date and efficient is crucial. This role is perfect for an individual looking to contribute to a dynamic team while enjoying a flexible work-life balance. Strong computer literacy, including proficiency in word processing, spreadsheets, and presentation software, is a must. Familiarity with database management and CRM systems would be an advantage. You will also be expected to assist with basic bookkeeping tasks and expense reporting.
Responsibilities:
Responsibilities:
- Manage incoming and outgoing mail and correspondence.
- Schedule and coordinate meetings, appointments, and travel arrangements.
- Maintain and update filing systems, both physical and digital.
- Prepare reports, presentations, and other documents.
- Answer and direct phone calls, and manage general inquiries.
- Provide support to staff members with administrative tasks.
- Manage office supplies inventory and place orders as needed.
- Assist in organizing and coordinating company events or activities.
- Handle confidential information with discretion and professionalism.
- Perform general administrative duties to support the smooth operation of the office.
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Proven experience in an administrative support role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent organizational and time management skills.
- Strong written and verbal communication skills.
- Ability to multitask and prioritize tasks effectively.
- Detail-oriented with a high level of accuracy.
- Discretion in handling confidential information.
- Experience with virtual collaboration tools is a plus.
This advertiser has chosen not to accept applicants from your region.
0
Remote Administrative Support Specialist
01002 Njiru Village
KES45000 month
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking a highly organized and efficient Remote Administrative Support Specialist to provide comprehensive support to their executive team. This fully remote position is crucial for maintaining the smooth day-to-day operations of the organization. You will manage a variety of administrative tasks, acting as a key point of contact for internal and external stakeholders. Your responsibilities will include managing calendars, scheduling meetings, coordinating travel arrangements, preparing reports and presentations, and handling correspondence. You will also be responsible for maintaining digital filing systems, processing expense reports, and assisting with special projects as needed. The ideal candidate possesses exceptional organizational and time management skills, with a keen eye for detail. Strong proficiency in office productivity software (e.g., Microsoft Office Suite, Google Workspace) and experience with virtual collaboration tools are essential. Excellent written and verbal communication skills are required, along with a proactive and resourceful approach to problem-solving. You must be adaptable, able to multitask effectively, and maintain a high level of professionalism in a remote work environment. This is a fantastic opportunity to contribute to a dynamic team while enjoying the flexibility and convenience of a remote role. We are looking for a motivated individual who is passionate about providing top-tier administrative support and driving efficiency. Join us to be an integral part of our client's success from anywhere.
This advertiser has chosen not to accept applicants from your region.
1
Hotel Front Desk Supervisor
20200 Kapsuser
KES90000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a well-regarded hospitality establishment, is seeking a diligent and customer-focused Hotel Front Desk Supervisor to oversee front desk operations. This hybrid role requires a professional who can manage both on-site and remote aspects of guest services, ensuring a seamless and welcoming experience for all visitors. The Supervisor will be responsible for leading the front desk team, managing check-ins and check-outs, handling guest inquiries and complaints, and ensuring the efficient operation of the front office. This position offers a blend of remote oversight and on-site presence, providing a balanced work environment for someone passionate about guest relations and operational excellence.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Supervise and train front desk staff, ensuring high standards of customer service and efficiency.
- Manage guest arrivals and departures, ensuring accurate and timely processing of check-ins and check-outs.
- Handle guest inquiries, requests, and complaints with professionalism and promptness, resolving issues effectively.
- Oversee the management of reservations, room assignments, and guest accounts.
- Ensure the front desk area is well-maintained, presentable, and equipped with necessary supplies.
- Coordinate with housekeeping and maintenance departments to ensure rooms are ready for guests and any issues are addressed promptly.
- Assist in developing and implementing front desk procedures to enhance guest experience and operational efficiency.
- Monitor and manage front desk staff schedules, ensuring adequate coverage.
- Process payments and handle cash accurately according to established procedures.
- Maintain a comprehensive knowledge of hotel services, amenities, and local attractions to assist guests.
- Conduct regular team meetings to communicate updates, targets, and feedback.
Qualifications:
- Previous experience in a hotel front desk role, with at least 2 years in a supervisory or lead capacity.
- Excellent customer service and interpersonal skills.
- Strong communication and problem-solving abilities.
- Proficiency in using property management systems (PMS) and standard office software.
- Ability to multitask and manage priorities effectively in a fast-paced environment.
- Understanding of hotel operations and guest service standards.
- Leadership qualities and the ability to motivate a team.
- Flexibility to work a hybrid schedule, including some remote oversight and some on-site duties.
- A positive attitude and professional demeanor.
This advertiser has chosen not to accept applicants from your region.
2
Senior Front Desk Manager
00100 Abothuguchi West
KES85000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a premier hospitality establishment in **Nairobi, Nairobi, KE**, is seeking an experienced and dynamic Senior Front Desk Manager to oversee all front office operations. This pivotal role involves leading a team of receptionists and guest service representatives to ensure the highest standards of guest satisfaction and operational efficiency. The ideal candidate will be responsible for managing check-ins and check-outs, handling guest inquiries and complaints with professionalism, and ensuring smooth daily operations. You will also be tasked with managing room inventory, coordinating with housekeeping and maintenance departments, and implementing strategies to enhance the guest experience. This role requires a proactive individual with exceptional communication and problem-solving skills, a keen eye for detail, and the ability to remain calm and effective under pressure. Responsibilities include training and mentoring front desk staff, developing and implementing front office policies and procedures, and reporting on key performance indicators to senior management. A strong understanding of hotel management software and reservation systems is essential. You will be expected to work closely with other departments, including sales and marketing, to promote services and achieve revenue targets. This is a hybrid role, offering a blend of on-site and remote work flexibility. The company fosters a collaborative work environment and provides opportunities for professional growth and development within the hospitality sector. Join a leading team dedicated to delivering unforgettable guest experiences.
This advertiser has chosen not to accept applicants from your region.
3
Hotel Front Desk Manager
20100 Mwembe
KES95000 month
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a highly-rated hotel in **Nakuru, Nakuru, KE**, is seeking an experienced and professional Hotel Front Desk Manager to lead their front desk operations. The ideal candidate will be passionate about providing exceptional guest experiences, possess strong leadership qualities, and have a comprehensive understanding of hotel operations and customer service standards. This role offers a blend of on-site management and potential for some remote administrative tasks.
Responsibilities:
Responsibilities:
- Oversee all front desk operations, ensuring smooth check-in and check-out processes.
- Manage and train front desk staff, providing guidance and support to ensure high performance.
- Handle guest inquiries, requests, and complaints promptly and professionally, ensuring guest satisfaction.
- Develop and implement procedures to enhance guest services and operational efficiency.
- Manage room inventory, reservations, and special requests.
- Coordinate with other hotel departments, such as housekeeping, maintenance, and food & beverage, to ensure seamless guest experiences.
- Prepare daily reports on occupancy, revenue, and guest feedback.
- Ensure the accuracy of billing and cash handling procedures.
- Maintain the highest standards of customer service and guest relations.
- Monitor and manage online reviews and guest feedback platforms.
- Implement policies and procedures to ensure the safety and security of guests and staff.
- Conduct regular staff meetings to communicate goals, updates, and performance feedback.
- Assist in budget preparation and cost control for the front desk department.
- Identify opportunities for upselling services and amenities to guests.
- Diploma or Bachelor's degree in Hospitality Management, Tourism, or a related field.
- Minimum of 5 years of experience in hotel operations, with at least 2 years in a supervisory or management role at the front desk.
- Proven experience in customer service and conflict resolution.
- Strong leadership, communication, and interpersonal skills.
- Proficiency in hotel property management systems (PMS) like Opera, Fidelio, or similar.
- Knowledge of booking engines and online travel agencies (OTAs).
- Excellent organizational and multitasking abilities.
- Ability to remain calm and professional under pressure.
- Flexibility to work varied shifts, including weekends and holidays.
- A passion for the hospitality industry and guest satisfaction.
- Basic understanding of financial management for departmental budgets is an advantage.
This advertiser has chosen not to accept applicants from your region.
4
Hotel Front Desk Supervisor
01000 Makongeni
KES60000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a well-regarded hospitality establishment in **Thika, Kiambu, KE**, is actively searching for an experienced and customer-focused Hotel Front Desk Supervisor to manage their front office operations. This role is vital for ensuring a seamless and welcoming experience for all guests from check-in to check-out. The ideal candidate will possess excellent leadership skills, a strong understanding of hotel operations, and a commitment to providing outstanding guest service.
Key Responsibilities:
Key Responsibilities:
- Supervise and train front desk staff, ensuring adherence to service standards.
- Manage guest check-ins and check-outs efficiently and professionally.
- Handle guest inquiries, requests, and complaints promptly and courteously.
- Oversee reservation management, room assignments, and guest billing.
- Ensure the front desk area is always tidy, presentable, and well-stocked with necessary supplies.
- Coordinate with other hotel departments (e.g., housekeeping, maintenance) to address guest needs.
- Prepare daily reports on occupancy, revenue, and guest feedback.
- Implement and enforce hotel policies and procedures.
- Manage cash handling and ensure accuracy in financial transactions.
- Identify opportunities to upsell services and enhance guest satisfaction.
- Maintain a high level of professionalism and appearance at all times.
- Diploma or Bachelor's degree in Hospitality Management, Tourism, or a related field.
- Minimum of 3 years of experience in hotel front desk operations, with at least 1 year in a supervisory role.
- Proven experience with hotel Property Management Systems (PMS).
- Excellent customer service and interpersonal skills.
- Strong leadership and team management abilities.
- Good communication skills in both English and Swahili.
- Ability to handle stressful situations calmly and effectively.
- Knowledge of reservation procedures and front office operations.
- Detail-oriented with strong organizational and multitasking skills.
- A passion for the hospitality industry and guest satisfaction.
This advertiser has chosen not to accept applicants from your region.
5
Luxury Hotel Front Desk Manager
00100 Njiru Village
KES85000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a premier hospitality establishment in Ongata Rongai, Kajiado, KE , is seeking a highly motivated and experienced Luxury Hotel Front Desk Manager to oversee all front office operations. This dynamic role involves ensuring exceptional guest experiences, managing a diverse team, and implementing operational efficiencies to maintain the highest standards of service. As the first point of contact for guests, you will be responsible for managing reservations, check-ins/check-outs, concierge services, and resolving guest issues with professionalism and grace. You will also be involved in staff training and development, scheduling, and performance management to foster a motivated and skilled front desk team. Key responsibilities include maintaining the hotel's brand reputation, coordinating with other departments such as housekeeping and F&B, managing the front desk budget, and implementing new service initiatives. The ideal candidate will possess strong leadership skills, excellent communication abilities, a keen eye for detail, and a passion for delivering outstanding customer service. Experience with hotel management software (PMS) is essential. You will be expected to contribute to the overall success of the hotel by ensuring seamless operations and guest satisfaction.
Responsibilities:
Responsibilities:
- Oversee all front desk operations including check-in, check-out, guest services, and concierge.
- Manage and train front desk staff to ensure high levels of customer service.
- Handle guest inquiries, complaints, and requests promptly and professionally.
- Implement and maintain high service standards aligned with the hotel's brand.
- Coordinate with other hotel departments to ensure guest satisfaction.
- Manage front desk staffing schedules and ensure adequate coverage.
- Process payments, manage cash handling, and ensure accuracy in billing.
- Maintain a clean, organized, and welcoming front desk environment.
- Develop and implement strategies to enhance guest loyalty and retention.
- Monitor and report on front desk performance metrics.
- Ensure compliance with hotel policies and procedures.
- Minimum of 3-5 years of experience in hotel front desk or guest services management.
- Diploma or Bachelor's degree in Hospitality Management or a related field is preferred.
- Proficiency in Hotel Management Software (PMS) and MS Office Suite.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong leadership and team management abilities.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A commitment to providing exceptional guest experiences.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Face to Jobs in Kenya !
6
Front Desk Officer - Hotel Operations
30200 Kitale, Rift Valley
KES50000 month
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a well-regarded hospitality establishment, is seeking an engaging and professional Front Desk Officer to manage their reception area in **Kitale, Trans-Nzoia, KE**. This role is crucial for creating a welcoming and positive first impression for guests, ensuring a seamless check-in and check-out experience. You will be responsible for managing reservations, handling guest inquiries, and providing information about hotel services and local attractions. The ideal candidate possesses excellent communication and interpersonal skills, a warm and friendly demeanor, and a passion for customer service. Key responsibilities include operating the hotel's reservation system, managing room assignments, processing payments, and responding to guest requests or complaints promptly and courteously. You will also be involved in coordinating with other hotel departments, such as housekeeping and maintenance, to ensure guest satisfaction. The ability to remain calm and efficient under pressure is essential, as is maintaining a high standard of professionalism and presentation. We are looking for a reliable, organized, and proactive individual who can multitask effectively in a dynamic environment. This is an excellent opportunity for someone aspiring to build a career in the hospitality industry, offering exposure to various aspects of hotel operations. Join our client's team and contribute to providing an exceptional guest experience.
Responsibilities:
Responsibilities:
- Greet guests warmly and assist with check-in and check-out procedures.
- Manage hotel reservations and room assignments.
- Handle guest inquiries, requests, and complaints professionally.
- Process payments and manage guest accounts.
- Provide information about hotel facilities and local attractions.
- Operate the hotel's front desk system and related software.
- Liaise with housekeeping and maintenance departments to ensure guest needs are met.
- Maintain a tidy and presentable reception area.
- Minimum of a KCSE certificate; a diploma in Hospitality Management is an advantage.
- Previous experience in a customer service or front desk role is preferred.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in using hotel reservation software is a plus.
- Friendly, professional, and customer-oriented attitude.
- Ability to multitask and work effectively under pressure.
- Good organizational and time-management skills.
This advertiser has chosen not to accept applicants from your region.
7
Administrative Assistant - Office Support
60100 Embu, Eastern
KES60000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking a highly organized and proactive Administrative Assistant to provide comprehensive support in Embu, Embu, KE . This role is crucial for ensuring the efficient day-to-day operations of our office, supporting our team with various administrative tasks. The ideal candidate will possess excellent organizational skills, a keen eye for detail, and a strong command of office productivity software. You will be responsible for managing calendars, scheduling appointments, and coordinating meetings. This includes preparing meeting agendas, taking minutes, and distributing action items. Your duties will involve handling correspondence, including emails and phone calls, and acting as a primary point of contact for internal and external inquiries. You will manage and organize filing systems, both physical and digital, ensuring easy access to important documents. The role also includes preparing reports, presentations, and other documents as required. You will be responsible for managing office supplies, ordering new stock as needed, and maintaining an organized supply room. Travel arrangements and expense report processing may also be part of your responsibilities. We are looking for an individual who is a self-starter, can multitask effectively, and thrives in a dynamic environment. The ability to maintain confidentiality and handle sensitive information with discretion is essential. This hybrid position offers a blend of in-office collaboration and remote flexibility. You will work closely with various departments to provide seamless administrative support, contributing to the overall efficiency of the organization. Your excellent interpersonal and communication skills will be vital in building strong working relationships. We seek a dedicated professional committed to providing high-quality administrative services and supporting our team's success. This is an excellent opportunity to grow your administrative career within a supportive company.
Responsibilities:
Responsibilities:
- Manage office calendars and schedule appointments.
- Organize and coordinate meetings, including preparing agendas and minutes.
- Handle incoming and outgoing correspondence (emails, phone calls, mail).
- Maintain organized filing systems (physical and digital).
- Prepare reports, presentations, and other office documents.
- Manage office supplies inventory and place orders as needed.
- Assist with travel arrangements and expense report processing.
- Provide general administrative support to the team.
- Ensure efficient office operations.
- High school diploma or equivalent; Associate's degree or higher is a plus.
- Proven experience as an Administrative Assistant or in a similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent organizational and time management skills.
- Strong written and verbal communication skills.
- Ability to multitask and prioritize tasks effectively.
- Discretion and confidentiality are essential.
- Experience in a hybrid work environment.
This advertiser has chosen not to accept applicants from your region.
8
Administrative Assistant - Remote Support
20101 Naivasha, Rift Valley
KES75000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client, a dynamic professional services firm, is seeking a highly organized and efficient Administrative Assistant to provide comprehensive support in a fully remote capacity. This role is crucial for ensuring the smooth day-to-day operations of the office by managing administrative tasks, coordinating schedules, and facilitating communication. You will be responsible for a variety of duties, including managing correspondence, scheduling appointments, preparing documents, and providing general administrative assistance to the team. This position offers a fantastic opportunity to work from home, contributing to the company’s productivity and success while enjoying a flexible work arrangement. The ideal candidate is proactive, detail-oriented, and adept at using virtual tools to manage workload effectively.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Manage and organize electronic filing systems, ensuring easy retrieval of documents.
- Schedule and coordinate meetings, appointments, and travel arrangements for staff.
- Prepare and edit correspondence, reports, presentations, and other documents.
- Handle incoming and outgoing communications, including emails, phone calls, and mail.
- Maintain calendars and manage correspondence for assigned team members.
- Conduct research and compile information for various projects and reports.
- Provide general administrative support and assistance to the team as needed.
- Assist with event planning and coordination for virtual or in-person meetings.
- Manage office supplies and coordinate with vendors for necessary resources.
- Ensure adherence to company policies and procedures in all administrative tasks.
- Handle confidential information with discretion and professionalism.
Qualifications:
- Proven experience as an Administrative Assistant, Virtual Assistant, or in a similar administrative role.
- Excellent organizational and time management skills.
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
- Experience with virtual collaboration tools (e.g., Zoom, Microsoft Teams, Slack).
- Exceptional written and verbal communication skills.
- Ability to multitask, prioritize tasks, and manage workload effectively in a remote setting.
- High attention to detail and accuracy.
- Discretion and ability to handle confidential information.
- Proactive approach to problem-solving and task completion.
- High school diploma or equivalent; an Associate's or Bachelor's degree is a plus.
This advertiser has chosen not to accept applicants from your region.
9