72 Enablement Manager jobs in Kenya

We are looking for a
Learning & Development Lead
to join our Human Resources Department as we scale up and drive digital and financial inclusion globally.
Role Overview
We are seeking a dynamic Learning & Development Lead to join our L&D team at M-KOPA. This role is perfect for a learning professional who thrives on designing impactful training experiences, managing educational programs, and driving organizational learning initiatives through data-driven approaches and cutting-edge learning technologies.

What You'll Do
Learning Strategy & Program Development

• Facilitate and deliver comprehensive learning programs aligned with organizational objectives and business goals.
• Conduct thorough learning needs assessments using surveys, interviews, and data analytics to identify skill gaps.
• Create engaging e-learning content, including multimedia resources, interactive modules, and mobile-friendly learning materials.
• Facilitate training sessions, workshops, and learning experiences across various formats (virtual, in-person, blended, microlearning).
• Support the delivery of Talent Management programs.

Technology & Innovation

• Manage and optimize Learning Management System (LMS) and learning technologies.
• Procure and evaluate emerging learning technologies, AI-powered learning tools, and virtual reality training solutions.
• Design and implement digital learning strategies including social learning and performance support tools.
• Create mobile-first learning experiences and just-in-time learning resources.

Data Analytics & Measurement

• Develop and track learning analytics and key performance indicators (KPIs) to measure training effectiveness and ROI.
• Conduct data-driven analysis of learning outcomes, engagement metrics, and business impact.
• Prepare comprehensive reports on program effectiveness and learning trends for leadership teams.
• Use learning analytics to personalize learning paths and improve program design.

Stakeholder Management & Business Partnership

• Champion training programs across the organization through strategic marketing and communication campaigns.
• Build strong partnerships with department heads, subject matter experts, and external vendors.
• Present business cases for L&D investments demonstrate measurable impact on organizational performance.
• Manage relationships with external L&D partners, vendors, and technology providers.

Budget & Operations Management

• Maintain the learning & development budget and records.
• Manage procurement processes for training materials, technologies, and external partnerships.
• Maintain accurate records of training activities, compliance requirements, and program outcomes.

What You'll Need

• Bachelor's degree in human resources, Education, Psychology, Instructional Design, or related field.
• 3-5 years of experience in learning and development, instructional design, or corporate training
• Proven experience with Learning Management Systems (LMS) and e-learning authoring tools (Articulate, Captivate, etc.)
• Strong knowledge of adult learning theories and instructional design principles
• Experience with data analysis and learning analytics tools
• Excellent facilitation, presentation, and communication skills
• Project management experience with ability to manage multiple programs simultaneously
• Proficiency in Microsoft Office Suite and familiarity with collaboration tools.

Why M-KOPA?
At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at
m-
.

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.
Important Notice
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

• Develop and implement strategic sales plans to achieve company sales goals and expand our customer base.
• Lead, coach, and motivate a remote sales team to meet and exceed performance targets.
• Build and maintain strong, long-lasting customer relationships with key clients and partners.
• Identify emerging markets and market shifts while communicating them to the organization.
• Oversee the sales process from lead generation to closing deals, ensuring a smooth and effective customer journey.
• Analyze sales data and performance metrics to identify trends, opportunities, and areas for improvement.
• Collaborate with marketing and product development teams to align sales strategies with business objectives.
• Develop and deliver compelling sales presentations and proposals tailored to client needs.
• Manage sales budgets and forecast sales revenue accurately.
• Stay current with industry trends, competitor activities, and best practices in sales management and remote selling.

• A Bachelor's degree in Business Administration, Marketing, or a related field; an MBA is a plus.
• Minimum of 8 years of progressive experience in sales, with at least 3 years in a sales management role, preferably with remote teams.
• Proven track record of successfully meeting or exceeding sales quotas and driving revenue growth.
• Strong understanding of sales methodologies and CRM software (e.g., Salesforce, HubSpot).
• Excellent leadership, coaching, and team-building skills.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to develop and execute effective sales strategies in a remote environment.
• Strong analytical and problem-solving abilities.
• Proficiency in using virtual collaboration tools and digital sales platforms.
• A self-starter with a high degree of motivation and the ability to work independently.
• This is a fully remote role, serving clients nationwide from Nakuru, Nakuru, KE , requiring a dedicated home office with reliable internet access.

• Analyze learning needs and design comprehensive instructional strategies for e-learning courses and blended learning programs.
• Develop engaging and interactive learning content, including storyboards, scripts, e-learning modules, videos, assessments, and job aids.
• Utilize authoring tools (e.g., Articulate Storyline, Adobe Captivate) and multimedia software to create high-quality learning materials.
• Collaborate effectively with subject matter experts (SMEs), instructors, and other stakeholders to ensure content accuracy and alignment with learning objectives.
• Manage the end-to-end development process for e-learning projects, from conceptualization to final delivery, in a remote setting.
• Incorporate best practices in adult learning theory, instructional design, and user experience into all course development.
• Develop and implement evaluation strategies to measure the effectiveness of learning programs and identify areas for improvement.
• Stay current with the latest trends and technologies in instructional design, e-learning, and educational technology.
• Maintain organized project documentation and provide regular updates on project status.
• Facilitate virtual learning sessions and provide support to learners as needed.
• Contribute to the development of a comprehensive online learning strategy.

• Bachelor's degree in Education, Instructional Design, E-learning, or a related field. A Master's degree is a plus.
• Minimum of 4 years of experience in instructional design and e-learning development.
• Proficiency with industry-standard authoring tools such as Articulate Storyline, Adobe Captivate, or similar.
• Strong understanding of ADDIE or SAM instructional design models.
• Experience in creating multimedia elements, including video editing and graphic design.
• Excellent written and verbal communication skills, with strong attention to detail.
• Ability to work independently, manage multiple projects simultaneously, and meet deadlines in a remote environment.
• Familiarity with Learning Management Systems (LMS) is advantageous.
• Creative thinking and problem-solving skills applied to educational content development.
• Experience in developing training for corporate or educational settings.

• Design, develop, and deliver engaging and effective learning programs and materials for apprenticeship cohorts.
• Create innovative e-learning modules, virtual workshops, facilitator guides, and participant workbooks.
• Facilitate live online training sessions, webinars, and group discussions, fostering an interactive learning environment.
• Provide individual coaching and mentorship to apprentices, supporting their skill development and career progression.
• Assess learning needs and identify skill gaps within apprentice groups and across the organization.
• Evaluate the effectiveness of training programs through various assessment methods and feedback mechanisms.
• Manage and maintain the Learning Management System (LMS) for program delivery and tracking.
• Collaborate with subject matter experts and stakeholders to ensure curriculum relevance and accuracy.
• Stay current with best practices in adult learning, instructional design, and apprenticeship program management.
• Contribute to the continuous improvement of learning and development strategies and initiatives.

• Bachelor's degree in Education, Human Resources, Organizational Development, or a related field.
• Minimum of 6 years of experience in Learning & Development, with a focus on designing and delivering training programs.
• Demonstrated experience in managing and facilitating apprenticeship or trainee programs.
• Strong understanding of adult learning theories, instructional design principles, and e-learning technologies.
• Proficiency in using LMS platforms (e.g., Moodle, Canvas, Blackboard) and virtual collaboration tools (e.g., Zoom, Microsoft Teams).
• Excellent facilitation, presentation, coaching, and communication skills.
• Ability to work independently, manage multiple projects, and meet deadlines in a remote environment.
• Experience in curriculum development and needs analysis.
• A genuine passion for talent development and fostering a culture of continuous learning.

• Lead the end-to-end design and development of engaging e-learning courses and learning modules.
• Apply adult learning theories and instructional design best practices to create effective learning experiences.
• Collaborate closely with subject matter experts (SMEs) to gather content and ensure accuracy.
• Develop learning objectives, storyboards, scripts, and interactive exercises.
• Utilize authoring tools (e.g., Articulate Storyline, Adobe Captivate) to build digital learning content.
• Incorporate multimedia elements (graphics, video, audio) to enhance learning engagement.
• Design and develop assessments to measure learning effectiveness and impact.
• Manage instructional design projects, timelines, and deliverables in a remote setting.
• Evaluate the effectiveness of learning solutions and recommend improvements.
• Stay current with emerging trends and technologies in instructional design and e-learning.

• Bachelor's degree in Instructional Design, Education, or a related field; Master's degree preferred.
• 5+ years of experience in instructional design and e-learning development.
• Proven experience designing and developing engaging online learning content for diverse audiences.
• Proficiency with leading e-learning authoring tools (e.g., Articulate 360, Adobe Captivate).
• Strong understanding of adult learning principles, ADDIE, SAM, or other instructional design models.
• Experience in creating storyboards, scripts, and learning assessments.
• Excellent project management, organizational, and time management skills.
• Strong communication and collaboration skills, adept at working with remote teams and SMEs.
• Familiarity with learning management systems (LMS) is a plus.
• Portfolio of previous instructional design work is required.

• Manage the operational aspects of a remote workforce, including onboarding, offboarding, and ongoing support processes.
• Develop and implement operational policies and procedures to enhance efficiency, productivity, and compliance for remote employees.
• Oversee the management of remote work tools, platforms, and technologies, ensuring they are effectively utilized and maintained.
• Collaborate with HR and IT departments to address employee needs, resolve operational issues, and improve the remote employee experience.
• Monitor key operational metrics and KPIs, identifying areas for improvement and implementing corrective actions.
• Conduct regular assessments of operational workflows and processes, recommending and implementing enhancements.
• Manage vendor relationships related to operational tools and services, ensuring cost-effectiveness and quality.
• Facilitate effective communication channels within the remote workforce and between departments.
• Support the development and execution of remote team-building and engagement initiatives.
• Ensure adherence to data privacy and security protocols within the remote operational framework.

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 5 years of experience in operations management, with a strong focus on managing distributed or remote teams.
• Proven ability to develop and implement operational strategies and processes.
• Excellent understanding of remote work best practices and technologies.
• Strong analytical and problem-solving skills with a data-driven approach.
• Exceptional organizational and time management skills.
• Proficiency in project management tools and productivity software.
• Outstanding communication, interpersonal, and leadership skills.
• Ability to work independently and manage multiple priorities in a remote setting.
• Experience with HRIS and other operational support systems is a plus.

• Coordinate the recruitment, selection, and onboarding of new apprentices.
• Match apprentices with appropriate mentors based on skills and career goals.
• Oversee the progress of apprentices through their training programs, ensuring milestones are met.
• Maintain accurate and up-to-date records of apprentice progress and performance.
• Facilitate communication between apprentices, mentors, and program stakeholders.
• Provide guidance and support to apprentices regarding program requirements and career development.
• Organize and schedule virtual workshops, training sessions, and mentorship meetings.
• Assist in the development and refinement of apprenticeship curriculum and materials.
• Address any issues or concerns that arise during the apprenticeship program.
• Ensure compliance with program policies and external regulations.

• Bachelor's degree in Human Resources, Education, Business Administration, or a related field.
• 3+ years of experience in program coordination, HR, or a related field.
• Experience with apprenticeship or vocational training programs is a strong asset.
• Excellent communication, interpersonal, and organizational skills.
• Proficiency with remote collaboration tools (Zoom, Slack) and LMS platforms.
• Ability to manage multiple projects and prioritize tasks effectively.
• Strong problem-solving skills and a proactive approach.
• Empathetic and supportive attitude towards developing professionals.
• Ability to work independently and as part of a remote team.
• Fluency in English.