522 Employee Services jobs in Kenya
Catering Services Coordinator
60200 Meru , Eastern
KES180000 Annually
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Our client is looking for an organized and customer-focused Catering Services Coordinator to manage and enhance their catering operations in Meru, Meru, KE . This role involves direct oversight of catering events and staff, requiring a hands-on approach. The ideal candidate will be responsible for planning, organizing, and executing catering services for various functions, ensuring high standards of food quality, presentation, and customer satisfaction. Key duties include coordinating with clients to understand their needs, developing menus, managing budgets, overseeing event setup and execution, and ensuring efficient inventory management and staff scheduling. You will also be responsible for maintaining relationships with suppliers and ensuring adherence to health and safety regulations. The successful candidate will possess excellent communication, interpersonal, and organizational skills, with a passion for hospitality and event management. A background in hospitality management, culinary arts, or a related field, along with at least 2 years of experience in catering or event coordination, is required. Experience in managing event staff is essential. This is a dynamic role for an individual dedicated to delivering exceptional catering experiences.
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Environmental Services Technician
80100 Nairobi, Nairobi
KES40000 month
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Our client is seeking a dedicated and detail-oriented Environmental Services Technician to ensure the highest standards of cleanliness and hygiene across their facilities. This is a completely remote role, focusing on the coordination, quality assurance, and management of environmental services operations. The ideal candidate will have a strong background in sanitation, infection control, and facility maintenance, with experience in supervising cleaning teams. You will be responsible for developing and overseeing daily cleaning schedules, conducting thorough inspections to ensure compliance with health and safety regulations, and implementing best practices in waste management and infection prevention. Key duties include managing cleaning staff, ensuring proper use and maintenance of cleaning equipment and supplies, and responding effectively to any environmental concerns or emergencies. You will also be involved in training new personnel on protocols and procedures, as well as maintaining detailed records of cleaning activities and supply inventories. A comprehensive understanding of cleaning chemicals, disinfectants, and sterilization methods is essential. Excellent organizational, communication, and interpersonal skills are required to effectively manage teams and liaise with facility management. This position demands a proactive approach to maintaining pristine and safe environments, ensuring that all public and private spaces meet rigorous cleanliness standards. Contribute your expertise to uphold our client’s commitment to excellence in hygiene and sanitation, all managed through effective remote coordination.
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Janitorial Services Supervisor
00100 Abothuguchi West
KES55000 month
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Our client is seeking an experienced Janitorial Services Supervisor to oversee cleaning and sanitation operations across multiple facilities. This role involves a blend of on-site supervision and remote administrative duties, offering a hybrid work arrangement. You will be responsible for managing a team of cleaning staff, ensuring that all cleaning and maintenance tasks are performed to the highest standards of hygiene and safety. Your duties will include developing and implementing cleaning schedules, conducting regular inspections of facilities to assess cleanliness and identify areas for improvement, and managing inventory of cleaning supplies and equipment. You will also be responsible for training new staff, enforcing company policies and procedures, and ensuring compliance with health and safety regulations. Effective communication with staff, facility managers, and senior management is essential. You will utilize reporting tools and digital platforms to track progress, manage staff performance, and report on operational efficiency. The ideal candidate will have proven experience in janitorial services or facilities management, with strong leadership, organizational, and problem-solving skills. A keen eye for detail and a commitment to maintaining a clean and safe environment are crucial. Previous supervisory experience is highly preferred. You will need to be adaptable, reliable, and possess excellent interpersonal skills to effectively lead and motivate your team. Our client values efficiency, professionalism, and a proactive approach to maintaining pristine environments. This role offers a dynamic work environment where you can contribute to the smooth operation of our facilities. Responsibilities include: - Supervise and coordinate the daily activities of the janitorial team. - Develop and maintain work schedules to ensure adequate coverage. - Inspect work sites to ensure quality standards are met and address any deficiencies promptly. - Manage cleaning supplies, equipment, and order replacements as needed. - Train new employees on cleaning procedures, safety protocols, and proper use of equipment. - Monitor employee performance and provide constructive feedback. - Ensure compliance with all health, safety, and sanitation regulations. - Communicate effectively with building occupants and management regarding cleaning services. - Maintain records of cleaning activities, inventory, and staff hours. Qualifications: - High school diploma or equivalent required; relevant certifications are a plus. - Proven experience in janitorial services or a related field. - Previous supervisory experience preferred. - Knowledge of cleaning chemicals, equipment, and safety procedures. - Strong organizational and time-management skills. - Excellent communication and interpersonal abilities. - Ability to work independently and as part of a team. - Must be reliable and punctual. If you are a dedicated and results-oriented individual with a passion for cleanliness and excellent leadership skills, we encourage you to apply.
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2
Social Services Coordinator
20117 Naivasha, Rift Valley
KES60000 Annually
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Our client is seeking a compassionate and organized Social Services Coordinator to manage community outreach and support programs. This is a fully remote role, ideal for an individual dedicated to making a positive impact within the community. You will be responsible for connecting individuals and families with essential social services, providing guidance and support throughout their engagement. Your duties will include assessing client needs, referring them to appropriate resources such as healthcare, housing, education, and employment services, and following up to ensure successful outcomes. The ideal candidate will have a strong understanding of social welfare systems, community resources, and case management principles. Excellent interpersonal skills, empathy, and the ability to build rapport with diverse populations are essential. This remote position requires strong organizational abilities, meticulous record-keeping, and proficiency in using digital communication and case management tools. You will play a vital role in coordinating support networks and advocating for clients. We are looking for individuals who are passionate about social justice, possess strong problem-solving skills, and are committed to improving the well-being of individuals and families. Your ability to navigate complex systems and provide dedicated support will be invaluable.
Key Responsibilities:
Key Responsibilities:
- Assess client needs and provide appropriate referrals to social services.
- Develop and maintain relationships with community organizations and service providers.
- Coordinate support plans and case management for clients.
- Provide information and advocacy on behalf of clients.
- Maintain accurate and confidential client records.
- Monitor client progress and follow up to ensure successful outcomes.
- Organize and facilitate community support group meetings (virtually).
- Contribute to program development and improvement initiatives.
- Bachelor's degree in Social Work, Sociology, Psychology, or a related field.
- Minimum of 3 years of experience in social services, case management, or community outreach.
- Knowledge of local social service resources and support systems.
- Strong communication, interpersonal, and active listening skills.
- Proficiency in case management software and Microsoft Office Suite.
- Ability to work independently and manage workload effectively in a remote setting.
- Empathy, patience, and a commitment to client advocacy.
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Guest Services Coordinator
10101 Nyeri Town
KES75000 Annually
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Our client is looking for a dynamic and customer-focused Guest Services Coordinator to join their team in **Nyeri, Nyeri, KE**. This hybrid role will involve both on-site guest interaction and remote administrative duties, ensuring a seamless and memorable experience for all visitors. You will be the first point of contact for guests, handling inquiries, managing reservations, and coordinating various guest services. Responsibilities include responding to guest requests promptly and courteously, resolving any issues or complaints efficiently, and maintaining a high level of professionalism at all times. You will also be responsible for managing front desk operations, including check-in and check-out processes, and ensuring accurate record-keeping. In your remote capacity, you will assist with administrative tasks, update guest databases, and support the management team with reports and scheduling. The ideal candidate possesses excellent communication and interpersonal skills, with a passion for delivering outstanding customer service. Previous experience in a similar role within the hospitality industry is highly desirable. You should be proficient in using hotel management software and possess strong organizational abilities. A proactive attitude and the ability to multitask in a fast-paced environment are essential. You will work closely with housekeeping, maintenance, and food and beverage departments to ensure all guest needs are met. This role offers a fantastic opportunity to grow within the hospitality sector and contribute to the success of a reputable establishment.
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Guest Services Manager
20100 Mumbuni
KES70000 month
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Our client, a leading hospitality establishment, is looking for a dynamic and experienced Guest Services Manager to oversee all aspects of guest relations and front-desk operations. This role is crucial in ensuring a seamless and memorable experience for all visitors. You will be responsible for leading a team of front desk agents, concierges, and bell staff, providing them with training, guidance, and motivation to deliver exceptional service. Your primary goal will be to uphold the company's high standards of hospitality and guest satisfaction.
Key responsibilities include managing guest check-ins and check-outs, handling guest inquiries and complaints efficiently, and resolving issues to ensure guest loyalty. You will also be involved in developing and implementing service improvement initiatives, analyzing guest feedback, and making recommendations for enhancements. This role requires strong leadership skills, a passion for customer service, and the ability to work under pressure in a fast-paced environment. You will be expected to foster a welcoming and professional atmosphere for all guests.
The ideal candidate will have a proven track record in hotel management or a similar customer-facing role within the hospitality sector. Excellent communication, problem-solving, and organizational skills are essential. You should be adept at managing multiple tasks simultaneously and possess a keen eye for detail. A deep understanding of hotel operations and guest service best practices is required. You will work closely with other departments, such as housekeeping and food and beverage, to ensure coordinated service delivery. The ability to anticipate guest needs and exceed expectations is paramount.
Responsibilities:
Key responsibilities include managing guest check-ins and check-outs, handling guest inquiries and complaints efficiently, and resolving issues to ensure guest loyalty. You will also be involved in developing and implementing service improvement initiatives, analyzing guest feedback, and making recommendations for enhancements. This role requires strong leadership skills, a passion for customer service, and the ability to work under pressure in a fast-paced environment. You will be expected to foster a welcoming and professional atmosphere for all guests.
The ideal candidate will have a proven track record in hotel management or a similar customer-facing role within the hospitality sector. Excellent communication, problem-solving, and organizational skills are essential. You should be adept at managing multiple tasks simultaneously and possess a keen eye for detail. A deep understanding of hotel operations and guest service best practices is required. You will work closely with other departments, such as housekeeping and food and beverage, to ensure coordinated service delivery. The ability to anticipate guest needs and exceed expectations is paramount.
Responsibilities:
- Manage front desk operations and ensure smooth guest check-in/check-out process.
- Lead, train, and motivate the guest services team.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Monitor guest feedback and identify areas for service improvement.
- Ensure the cleanliness and presentation of the lobby and reception areas.
- Collaborate with other hotel departments to ensure seamless service delivery.
- Manage room inventory and reservations effectively.
- Prepare daily reports on front office operations.
- Maintain a high level of product knowledge and local information to assist guests.
- Proven experience as a Front Office Manager or Guest Services Manager in the hospitality industry.
- Excellent leadership, communication, and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Familiarity with hotel management software (PMS).
- Customer-centric approach with a passion for service excellence.
- Ability to work flexible hours, including weekends and holidays.
- A diploma or degree in Hospitality Management or a related field is preferred.
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5
Guest Services Manager
20100 Nyeri Town
KES70000 Annually
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Our client, a renowned hospitality establishment, is seeking a dedicated and customer-focused Guest Services Manager to oversee operations in **Nyeri, Nyeri, KE**. This role is integral to ensuring an exceptional guest experience from arrival to departure. You will be responsible for managing the front desk operations, supervising guest services staff, handling guest inquiries and complaints, and implementing service standards that exceed expectations. The ideal candidate will have a strong background in hospitality management, outstanding leadership qualities, and a passion for delivering superior customer service. You will work closely with other departments, including housekeeping, F&B, and operations, to ensure seamless coordination and guest satisfaction. Key responsibilities include training and developing staff, managing reservations and check-in/check-out processes, resolving guest issues promptly and professionally, and implementing initiatives to enhance the overall guest journey. You will also be responsible for monitoring guest feedback and implementing improvements based on reviews and surveys. This position requires excellent communication, problem-solving, and interpersonal skills, with the ability to remain calm and efficient under pressure. Join a team committed to excellence and contribute to the reputation of a leading hospitality provider.
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Janitorial Services Supervisor
60100 Embu, Eastern
KES65000 Annually
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Our client is seeking a reliable and detail-oriented Janitorial Services Supervisor to manage cleaning operations at their facilities in **Embu, Embu, KE**. This role is crucial for maintaining a clean, safe, and hygienic environment for employees and visitors. The supervisor will be responsible for overseeing a team of cleaning staff, developing work schedules, ensuring the proper use of cleaning equipment and supplies, and maintaining high standards of cleanliness across all assigned areas.
Key Responsibilities:
Required Qualifications:
Key Responsibilities:
- Supervising and coordinating the daily activities of the janitorial staff.
- Developing and implementing cleaning schedules and assigning tasks to team members.
- Conducting regular inspections of facilities to ensure cleanliness and identify areas needing attention.
- Ensuring that all cleaning staff are properly trained on cleaning procedures, safety protocols, and the use of equipment and chemicals.
- Monitoring inventory of cleaning supplies and equipment, and ordering replacements as needed.
- Ensuring compliance with health, safety, and environmental regulations related to cleaning operations.
- Responding promptly to cleaning requests and addressing any issues or concerns raised by staff or management.
- Maintaining a high standard of hygiene and sanitation throughout the premises.
- Providing guidance and support to the cleaning team, fostering a positive work environment.
- Managing employee performance, including providing feedback and conducting performance reviews.
- Ensuring the proper care and maintenance of cleaning equipment.
- Developing and implementing effective cleaning methods and procedures.
- Record-keeping of cleaning activities, supply usage, and staff attendance.
- Liaising with management on cleaning needs and operational improvements.
Required Qualifications:
- Proven experience in janitorial services or cleaning operations.
- Previous supervisory or team lead experience is highly desirable.
- Strong understanding of cleaning chemicals, equipment, and techniques.
- Knowledge of health and safety regulations in a cleaning context.
- Excellent organizational and time management skills.
- Good communication and interpersonal skills.
- Ability to lead and motivate a team.
- Attention to detail and a commitment to high standards of cleanliness.
- Ability to perform physical tasks associated with cleaning.
- Basic computer skills for record-keeping and communication.
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7
Catering Services Supervisor
40100 Kisumu
KES3500 Daily
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Posted 1 day ago
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Our client, a premier events and catering company, is seeking an experienced and enthusiastic Catering Services Supervisor to oversee their operations in **Kisumu, Kisumu, KE**. This is an on-site position requiring a hands-on approach to ensure exceptional service delivery for a variety of events. You will be responsible for supervising catering staff, managing food and beverage service, and ensuring adherence to hygiene and safety standards. Your duties will include coordinating with clients to understand their specific needs, overseeing menu planning and execution, and managing inventory of supplies. You will ensure the smooth running of service during events, addressing any issues that may arise promptly and professionally. The ideal candidate will have proven experience in supervisory roles within the catering or hospitality industry. Strong leadership, communication, and interpersonal skills are essential for effectively managing a team and interacting with clients. You should possess a good understanding of food preparation, service standards, and event management principles. Knowledge of health and safety regulations in food service is crucial. A passion for delivering high-quality culinary experiences and a commitment to client satisfaction are key attributes. You will be expected to train and motivate staff, foster a positive team environment, and maintain the company's reputation for excellence. If you are a dedicated professional with a knack for event coordination and a commitment to outstanding service, we encourage you to apply.This position is based on-site in Kisumu, Kisumu, KE.
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Business Development Executive – HR Consulting Services
Nairobi Area
Career Directions Limited (CDL)
Posted 22 days ago
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Job Title: Business Development Executive – HR Consulting Services Location: NairobiExperience: 3+ Years in Business Development/Sales (HR Consulting Preferred)Employment Type: Full-timeAbout Us: Career Directions Limited is a leading HR consulting firm specializing in talent acquisition, leadership development, HR outsourcing, and workforce solutions. We partner with businesses to optimize their HR strategies and drive organizational success.Job Overview: We are seeking a dynamic and results-driven Business Development Executive with 3+ years of experience to expand our client base and drive revenue growth. The ideal candidate will have a strong background in selling HR consulting services, building client relationships, and identifying new business opportunities.Key Responsibilities: • Identify and pursue new business opportunities in the HR consulting space.• Build and maintain strong relationships with key decision-makers (CHROs, HR Directors, CEOs).• Develop tailored proposals and presentations to showcase our HR solutions.• Achieve and exceed sales targets through consultative selling and strategic outreach.• Collaborate with internal teams to ensure seamless service delivery.• Stay updated on industry trends and competitor offerings.• Represent the company at networking events, conferences, and industry forums.RequirementsQualifications & Skills: • 3+ years of experience in business development, sales, or account management, preferably in HR consulting, staffing, or professional services.• Proven track record of meeting/exceeding sales targets.• Strong understanding of HR solutions (recruitment, training, compliance, outsourcing, etc.).• Excellent communication, negotiation, and presentation skills.• Self-motivated, proactive, and able to work independently.• Bachelor’s degree in Business, HR, Marketing, or related field.Why Join Us? • Competitive salary + attractive commission structure.• Opportunity to work with top-tier clients and industry experts.• Career growth in a fast-expanding HR consulting firm.• Flexible work environment with a collaborative culture.Career Directions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive workpla ce .
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