353 Ecommerce Operations jobs in Kenya

Build the Future of Online Shopping with Us

Position:
Digital Commerce Developer

Employer:
tma

Location:
Offices in Sandton, Durban, Cape Town, or Kenya

Work Type:
100% Work-from-the-Office

Shift:
Night Shift – USA Hours (2PM – 11PM, subject to daylight savings adjustments)

At
tma
, we're passionate about connecting talent with opportunity. We are looking for a skilled
Digital Commerce Developer
to join our growing team. If you love creating seamless online shopping experiences and thrive in a dynamic, fast-paced environment, we want to hear from you

What You'll Do:

• Design, build, and maintain user-friendly online stores that deliver world-class customer experiences.
• Integrate secure payment gateways and ensure smooth checkout processes.
• Customize e-commerce platforms (such as Shopify, WooCommerce, Magento, or similar).
• Troubleshoot, debug, and resolve issues to keep stores running smoothly.
• Optimize website performance, speed, and responsiveness.
• Collaborate with designers, marketers, and project teams to bring new ideas to life.

What We're Looking For:

• Solid experience as a Digital Commerce Developer (front-end and/or back-end).
• Hands-on knowledge of HTML, CSS, JavaScript, and popular e-commerce platforms.
• Experience with APIs, integrations, and plugins.
• Strong problem-solving skills and attention to detail.
• Ability to work effectively during
  USA night shift hours
  (2PM – 11PM, with adjustments for daylight savings).
• A proactive, solutions-focused mindset with excellent teamwork skills.

Why Join
tma
?

• Be part of an international team, working on exciting global projects.
• Develop cutting-edge solutions that shape the future of digital commerce.
• Work in an environment that values innovation, growth, and collaboration.
• Enjoy the stability of a
  work-from-office role
  with modern facilities in Sandton, Durban, Cape Town, or Kenya.

If you're ready to bring online shopping to life and grow your career with
tma
, we'd love to connect with you

• Engage with customers via various online channels (chat, email, phone) to provide product information and sales support.
• Assist customers in making informed purchasing decisions by explaining product features and benefits.
• Process online orders accurately and efficiently.
• Identify and pursue opportunities for upselling and cross-selling to maximize sales.
• Address customer inquiries and resolve issues promptly and professionally.
• Maintain a thorough understanding of product offerings and promotions.
• Contribute to customer satisfaction by providing a positive and helpful shopping experience.
• Gather customer feedback to identify areas for improvement in online sales strategies.
• Collaborate with the marketing team on promotional activities.
• Track and report on sales activities and customer interactions.

• Previous experience in retail sales, customer service, or a similar customer-facing role.
• Familiarity with e-commerce platforms and online sales processes.
• Excellent verbal and written communication skills.
• Strong interpersonal and active listening skills.
• Ability to work independently and manage time effectively in a remote setting.
• Customer-centric mindset with a passion for delivering exceptional service.
• Proficiency in using online communication tools.
• High school diploma or equivalent required.

• Develop and implement effective digital marketing strategies to drive traffic and sales for the e-commerce platform.
• Manage and optimize Search Engine Optimization (SEO) and Search Engine Marketing (SEM) campaigns.
• Create and manage engaging content for social media platforms, driving community engagement and brand awareness.
• Develop and execute email marketing campaigns, including segmentation, A/B testing, and performance analysis.
• Analyze website traffic and user behavior using tools like Google Analytics to identify trends and opportunities for improvement.
• Manage online advertising budgets and optimize ad spend for maximum ROI.
• Collaborate with the product and web development teams to improve user experience and conversion rates on the website.
• Stay up-to-date with the latest digital marketing trends, tools, and technologies.
• Monitor competitor activities and market trends to identify new opportunities.
• Prepare regular reports on campaign performance and present insights to stakeholders.
• Develop and manage influencer marketing campaigns.
• Optimize product listings and descriptions for better search visibility and conversion.
• Implement A/B testing for landing pages, ad copy, and email subject lines.
• Ensure brand consistency across all digital marketing channels.

• Bachelor's degree in Marketing, Digital Media, Business, or a related field.
• Minimum of 3 years of experience in digital marketing, with a focus on e-commerce.
• Proven experience with SEO, SEM, social media marketing, and email marketing platforms.
• Strong analytical skills and proficiency with web analytics tools (e.g., Google Analytics).
• Excellent understanding of e-commerce platforms and online sales funnels.
• Creative thinking and the ability to develop compelling marketing content.
• Strong project management and organizational skills.
• Ability to work independently and manage multiple tasks in a remote environment.
• Excellent written and verbal communication skills.
• Experience with marketing automation tools and CRM systems is a plus.
• Familiarity with graphic design tools for basic content creation is advantageous.

• Develop and implement comprehensive digital marketing strategies to drive e-commerce sales and brand awareness.
• Manage and optimize paid advertising campaigns across Google Ads, social media platforms (Facebook, Instagram, etc.), and other relevant channels.
• Develop and execute social media strategies to increase engagement, reach, and follower growth.
• Create high-quality, engaging content for website, social media, email, and other digital platforms.
• Conduct keyword research and implement SEO best practices to improve organic search rankings.
• Analyze website traffic and campaign performance data using tools like Google Analytics to identify trends and opportunities for optimization.
• Manage email marketing campaigns, including list segmentation, content creation, and performance tracking.
• Stay up-to-date with the latest digital marketing trends, tools, and technologies.
• Collaborate with product and sales teams to align marketing initiatives with business goals.
• Monitor online competitor activities and identify opportunities for differentiation.

• Bachelor's degree in Marketing, Digital Media, Business, or a related field.
• 3-5 years of experience in digital marketing, with a focus on e-commerce and social media.
• Proven experience in managing successful paid advertising campaigns (PPC, Social Media Ads).
• Strong understanding of SEO, SEM, content marketing, and email marketing principles.
• Proficiency with Google Analytics, Google Ads, and social media management tools.
• Excellent copywriting and content creation skills.
• Strong analytical skills and the ability to interpret data to drive strategic decisions.
• Experience with e-commerce platforms (e.g., Shopify, WooCommerce) is a plus.
• Ability to work independently and collaboratively in a remote team environment.

• Develop and implement data-driven e-commerce and digital marketing strategies to drive online sales and customer acquisition.
• Manage and optimize e-commerce platforms (e.g., Shopify, WooCommerce) for user experience and conversion rates.
• Oversee and execute digital marketing campaigns across various channels, including SEO, SEM, social media marketing, email marketing, and content marketing.
• Analyze website traffic, sales data, and marketing campaign performance using analytics tools (e.g., Google Analytics).
• Identify trends and insights to optimize marketing spend and campaign effectiveness.
• Develop and manage the digital marketing budget.
• Create compelling product descriptions, website content, and marketing collateral.
• Collaborate with design and development teams to ensure brand consistency and optimal website functionality.
• Stay current with the latest e-commerce trends, digital marketing technologies, and competitor activities.
• Manage online advertising budgets and optimize ad campaigns for maximum ROI.

• Bachelor's degree in Marketing, Business Administration, Digital Media, or a related field.
• Minimum of 5 years of experience in e-commerce management and digital marketing strategy.
• Proven success in driving online sales and improving conversion rates.
• Expertise in SEO, SEM, social media advertising, and email marketing platforms.
• Proficiency with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
• Strong analytical skills and experience with web analytics tools (e.g., Google Analytics).
• Excellent written and verbal communication skills.
• Creative mindset with a strong understanding of consumer psychology and user experience.
• Ability to manage multiple projects simultaneously and work effectively in a remote environment.
• Experience with content management systems (CMS) is a plus.

• Develop and implement comprehensive digital marketing strategies to increase brand awareness and drive online sales.
• Manage and grow social media channels, creating engaging content and interacting with the online community.
• Optimize website content and structure for search engines (SEO) to improve organic rankings and traffic.
• Plan, execute, and manage paid advertising campaigns (e.g., Google Ads, social media ads), monitoring budgets and performance.
• Analyze website traffic and marketing campaign data using tools like Google Analytics to measure ROI and identify areas for optimization.
• Develop and execute email marketing campaigns to nurture leads and retain customers.
• Collaborate with web development and design teams to improve user experience and conversion rates.
• Stay current with the latest digital marketing trends, tools, and best practices.
• Generate regular performance reports for key marketing metrics.
• Manage relationships with digital marketing vendors and agencies as needed.

• Bachelor's degree in Marketing, Communications, Business, or a related field.
• Proven experience (3+ years) in digital marketing, with a focus on e-commerce.
• Demonstrable success in managing SEO, SEM (PPC), social media marketing, and email marketing campaigns.
• Proficiency with Google Analytics, Google Ads, Facebook Ads Manager, and other relevant marketing platforms.
• Experience with e-commerce platforms (e.g., Shopify, WooCommerce).
• Strong analytical skills and the ability to interpret data to make informed decisions.
• Excellent written and verbal communication skills.
• Creative mindset with a keen eye for detail.
• Ability to work independently in a remote setting and manage multiple projects simultaneously.
• Experience with content marketing and A/B testing is a plus.

• Developing and implementing comprehensive digital marketing strategies for e-commerce channels.
• Managing and optimizing SEO/SEM campaigns to improve search engine rankings and drive organic traffic.
• Creating and executing social media marketing strategies to increase brand awareness and engagement.
• Developing and managing email marketing campaigns to nurture leads and drive repeat purchases.
• Analyzing website performance metrics, sales data, and customer behavior to identify trends and opportunities.
• Managing paid advertising campaigns (e.g., Google Ads, social media ads) to drive targeted traffic and conversions.
• Optimizing website user experience (UX) and conversion rates (CRO).
• Developing and managing content marketing strategies to attract and engage target audiences.
• Collaborating with creative teams to produce engaging marketing collateral.
• Reporting on campaign performance and providing actionable insights to stakeholders.

• Develop and implement data-driven digital marketing strategies to drive e-commerce sales and customer acquisition.
• Manage and optimize Search Engine Optimization (SEO) efforts to improve organic search rankings.
• Plan and execute Paid Search (SEM) campaigns across platforms like Google Ads and Bing Ads.
• Develop engaging content for social media platforms (Facebook, Instagram, TikTok, etc.) to increase brand awareness and engagement.
• Create and manage email marketing campaigns to nurture leads and promote products.
• Analyze website traffic and marketing campaign performance using tools like Google Analytics.
• Identify key performance indicators (KPIs) and report on campaign effectiveness.
• Collaborate with the design team to create visually appealing marketing assets.
• Stay updated with the latest digital marketing trends and e-commerce technologies.
• Conduct market research and competitor analysis to identify opportunities.

• Bachelor's degree in Marketing, Communications, Digital Media, or a related field.
• Minimum of 3 years of experience in digital marketing, with a focus on e-commerce.
• Proficiency in SEO, SEM, social media marketing, and email marketing platforms.
• Experience with e-commerce platforms (e.g., Shopify, WooCommerce) is a plus.
• Strong understanding of Google Analytics and other web analytics tools.
• Excellent copywriting and content creation skills.
• Creative thinking and problem-solving abilities.
• Effective communication and collaboration skills for remote teamwork.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Passion for e-commerce and digital trends.