1,303 Devices jobs in Kenya
Remote Technical Support Engineer - IoT Devices
50200 Kakamega, Western
KES90000 Annually
WhatJobs
Posted 13 days ago
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Job Description
Our client, a rapidly growing technology firm specializing in Internet of Things (IoT) solutions, is seeking a highly skilled and customer-focused Remote Technical Support Engineer to join their fully remote support team. This role is critical for providing advanced technical assistance to clients and partners regarding our innovative suite of IoT devices and platforms. The ideal candidate will possess a strong background in troubleshooting complex hardware and software issues, with a deep understanding of network protocols and embedded systems. You will be the first line of defense in resolving technical challenges and ensuring customer satisfaction.
Key responsibilities include diagnosing and resolving technical problems for IoT devices through various channels, including phone, email, and remote access tools. You will document technical issues, solutions, and customer interactions in our support ticketing system, contributing to our knowledge base. This role involves collaborating closely with engineering and product development teams to identify root causes of recurring issues and provide feedback for product improvement. You will also be responsible for guiding customers through installation, configuration, and troubleshooting processes. Experience with cloud platforms, APIs, and data analytics related to IoT devices is highly desirable. The Senior Technical Support Engineer will also be involved in creating technical documentation, FAQs, and training materials for customers and internal support staff. Strong analytical and problem-solving skills are essential to quickly and efficiently identify solutions to complex technical challenges. This position demands excellent communication skills, patience, and the ability to explain technical concepts clearly to both technical and non-technical users. You will thrive in a fast-paced, dynamic environment and possess the ability to work independently and manage your workload effectively in a remote setting. A passion for technology and a commitment to delivering exceptional customer service are key.
Qualifications:
Key responsibilities include diagnosing and resolving technical problems for IoT devices through various channels, including phone, email, and remote access tools. You will document technical issues, solutions, and customer interactions in our support ticketing system, contributing to our knowledge base. This role involves collaborating closely with engineering and product development teams to identify root causes of recurring issues and provide feedback for product improvement. You will also be responsible for guiding customers through installation, configuration, and troubleshooting processes. Experience with cloud platforms, APIs, and data analytics related to IoT devices is highly desirable. The Senior Technical Support Engineer will also be involved in creating technical documentation, FAQs, and training materials for customers and internal support staff. Strong analytical and problem-solving skills are essential to quickly and efficiently identify solutions to complex technical challenges. This position demands excellent communication skills, patience, and the ability to explain technical concepts clearly to both technical and non-technical users. You will thrive in a fast-paced, dynamic environment and possess the ability to work independently and manage your workload effectively in a remote setting. A passion for technology and a commitment to delivering exceptional customer service are key.
Qualifications:
- Bachelor's degree in Computer Science, Electrical Engineering, Information Technology, or a related field.
- Minimum of 4 years of experience in technical support, preferably with IoT devices, embedded systems, or networking.
- Strong understanding of networking protocols (TCP/IP, MQTT, HTTP).
- Proficiency in troubleshooting hardware and software issues.
- Experience with cloud platforms (AWS, Azure, GCP) and APIs is a plus.
- Excellent problem-solving and diagnostic skills.
- Exceptional written and verbal communication skills.
- Ability to work independently and manage priorities effectively in a remote environment.
- Experience with ticketing systems (e.g., Zendesk, ServiceNow).
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0
Remote Technical Support Engineer - IoT Devices
30100 Abothuguchi West
KES80000 Annually
WhatJobs
Posted 14 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and motivated Remote Technical Support Engineer to join their rapidly growing team. This is a fully remote position, perfect for an individual passionate about providing exceptional technical assistance for innovative IoT devices. You will be the primary point of contact for customers experiencing technical issues, guiding them through troubleshooting steps, and escalating complex problems to the appropriate engineering teams. Your expertise will be crucial in diagnosing hardware and software malfunctions, providing clear and concise solutions, and documenting all interactions and resolutions. The ideal candidate will have a strong background in network troubleshooting, device configuration, and a knack for explaining technical concepts to users of varying technical proficiencies. You will play a vital role in ensuring customer satisfaction and the smooth operation of our cutting-edge products.
Key Responsibilities:
Required Qualifications:
Key Responsibilities:
- Provide remote technical support to customers via phone, email, and chat for IoT devices.
- Diagnose and resolve hardware, software, and network connectivity issues.
- Guide users through installation, setup, and configuration processes.
- Troubleshoot and identify root causes of technical problems, documenting findings thoroughly.
- Escalate unresolved issues to senior engineers or product specialists with detailed problem descriptions.
- Create and update technical documentation, knowledge base articles, and FAQs.
- Monitor device performance and proactively identify potential issues.
- Collaborate with the product development team to provide feedback on device functionality and user experience.
- Maintain a high level of customer satisfaction through timely and effective problem resolution.
- Stay current with product updates, new features, and industry best practices.
Required Qualifications:
- Associate's or Bachelor's degree in Computer Science, Electrical Engineering, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 3 years of experience in technical support, IT support, or a similar role, preferably with IoT devices or network hardware.
- Strong understanding of networking protocols (TCP/IP, HTTP, MQTT, etc.) and wireless technologies (Wi-Fi, Bluetooth, Cellular).
- Proficiency in troubleshooting operating systems (Linux, Windows, macOS).
- Experience with remote support tools and ticketing systems (e.g., Zendesk, Jira).
- Excellent problem-solving and analytical skills.
- Exceptional communication and customer service skills, with the ability to explain technical issues clearly and patiently.
- Ability to work independently and manage time effectively in a remote setting.
- Familiarity with scripting languages (e.g., Python, Bash) is a plus.
- Certifications in networking or IT support (e.g., CompTIA Network+, CCNA) are advantageous.
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1
Field Sales Representative - Medical Devices
60400 Embu, Eastern
KES90000 annum + com
WhatJobs
Posted 12 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and results-driven Field Sales Representative to join their expanding sales team. This role involves a hybrid work model, blending remote planning and administrative tasks with essential on-site client visits within the designated territory. You will be responsible for promoting and selling a innovative range of medical devices to healthcare professionals, building strong relationships, and achieving sales targets. The ideal candidate possesses excellent interpersonal skills, a deep understanding of the medical field, and a proven track record in sales.
Responsibilities:
Responsibilities:
- Identify and develop new business opportunities within assigned territories, focusing on hospitals, clinics, and private practices.
- Build and maintain strong, long-lasting relationships with key decision-makers and influencers in the healthcare sector.
- Conduct product demonstrations and presentations to showcase the features and benefits of our medical devices.
- Achieve and exceed monthly, quarterly, and annual sales targets.
- Collaborate with marketing teams to develop and implement effective sales strategies.
- Stay informed about market trends, competitor activities, and customer needs.
- Prepare and submit regular sales reports, forecasts, and expense reports.
- Provide exceptional customer service and support to clients, addressing inquiries and resolving issues promptly.
- Attend industry trade shows, conferences, and networking events.
- Continuously enhance product knowledge and sales techniques.
- Bachelor's degree in Business Administration, Marketing, Life Sciences, or a related field.
- Minimum of 3 years of successful sales experience, preferably in the medical device or pharmaceutical industry.
- Proven ability to meet and exceed sales quotas.
- Excellent communication, negotiation, and presentation skills.
- Strong understanding of the healthcare landscape and medical device market.
- Ability to work independently, manage time effectively, and travel as required.
- Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
- A valid driver's license and a clean driving record.
- Self-motivated, driven, and passionate about achieving results.
- Familiarity with remote collaboration tools for hybrid work.
This advertiser has chosen not to accept applicants from your region.
2
Pharmaceutical Sales Representative - Medical Devices
90100 Mangu
KES500000 Annually
WhatJobs
Posted 14 days ago
Job Viewed
Job Description
Our client, a prominent pharmaceutical and medical device company, is seeking a highly motivated and results-driven Pharmaceutical Sales Representative to expand its market reach. This is a crucial, fully remote role where you will be responsible for promoting and selling a portfolio of innovative medical devices and pharmaceutical products to healthcare professionals and institutions. You will leverage your sales expertise, build strong client relationships, and achieve ambitious sales targets in a virtual sales environment.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and execute strategic sales plans to achieve and exceed sales targets for designated territories.
- Promote and sell the company's range of pharmaceutical products and medical devices to physicians, hospitals, clinics, and other healthcare providers.
- Build and maintain strong, long-lasting relationships with key decision-makers and stakeholders in the healthcare sector.
- Conduct virtual product demonstrations, presentations, and educational sessions for healthcare professionals.
- Provide detailed product information, clinical data, and pricing information to prospective clients.
- Identify and pursue new business opportunities within the assigned territory.
- Stay informed about market trends, competitor activities, and the evolving needs of the healthcare industry.
- Collaborate with marketing teams to support product launches and promotional campaigns.
- Attend virtual conferences, webinars, and industry events to enhance product knowledge and network with professionals.
- Manage and maintain a robust sales pipeline, accurately forecasting future sales.
- Provide feedback to the product development and marketing teams based on market intelligence and customer needs.
- Ensure compliance with all company policies, ethical standards, and regulatory requirements.
- Submit regular sales reports and updates to management.
- Manage territory expenses effectively.
Qualifications:
- Bachelor's degree in Pharmacy, Biology, Chemistry, Business, Marketing, or a related field.
- Minimum of 3-5 years of proven experience in pharmaceutical or medical device sales.
- Demonstrated track record of achieving and exceeding sales quotas.
- Strong understanding of the healthcare industry, medical terminology, and pharmaceutical products/medical devices.
- Excellent communication, presentation, and negotiation skills, adapted for virtual interactions.
- Ability to build rapport and trust with healthcare professionals remotely.
- Self-motivated, results-oriented, and able to work independently with minimal supervision in a remote setting.
- Proficiency in CRM software (e.g., Salesforce) and virtual meeting platforms.
- Valid driver's license and ability to travel as needed for client interactions (though primarily remote).
- Strong analytical and problem-solving skills.
- Knowledge of regulatory guidelines related to pharmaceutical/medical device promotion is a plus.
- This is a fully remote position, conceptually situated in Machakos, Machakos, KE , requiring exceptional self-management and digital sales acumen.
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3
Senior Firmware Engineer, IoT Devices
00200 Gathiruini
KES220000 Annually
WhatJobs
Posted 14 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Firmware Engineer specializing in Internet of Things (IoT) devices. This is a fully remote position, offering the flexibility to work from anywhere in the world. You will be at the forefront of developing and optimizing embedded software for our next generation of connected products. Your responsibilities will include designing, coding, testing, and debugging firmware for microcontrollers and embedded systems, ensuring robust performance, security, and efficiency. You will collaborate closely with hardware engineers, product managers, and software developers to define product requirements and ensure seamless integration. The ideal candidate will have extensive experience with C/C++ programming for embedded systems, a deep understanding of real-time operating systems (RTOS), and familiarity with various communication protocols (e.g., MQTT, CoAP, Bluetooth Low Energy, Wi-Fi). Experience with debugging tools, oscilloscopes, and logic analyzers is essential. You will also be involved in optimizing power consumption, implementing security measures, and ensuring compliance with industry standards. A proven ability to troubleshoot complex embedded systems issues and a strong understanding of the full product development lifecycle are required. While this role is remote, a familiarity with the electronics manufacturing ecosystem, potentially with an understanding of operations in regions such as **Mlolongo, Machakos, KE**, could be advantageous. This is an exceptional opportunity for a seasoned firmware engineer to contribute to innovative IoT solutions and shape the future of connected technology within a forward-thinking organization.
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4
Field Sales Representative - Medical Devices
90100 Mangu
KES90000 Annually
WhatJobs
Posted 14 days ago
Job Viewed
Job Description
Our client is seeking a highly motivated and results-oriented Field Sales Representative to join their expanding sales team. This is a fully remote position with significant travel expectations within a designated territory. The successful candidate will be responsible for promoting and selling our innovative range of medical devices to healthcare professionals, hospitals, and clinics. You will play a crucial role in building and maintaining strong customer relationships, identifying new business opportunities, and achieving sales targets.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and execute strategic sales plans to achieve company sales objectives and revenue targets within the assigned territory.
- Identify and cultivate new business opportunities by prospecting, networking, and building relationships with key decision-makers in healthcare institutions.
- Conduct effective product demonstrations and presentations to showcase the features and benefits of our medical devices.
- Educate healthcare professionals on the clinical applications and advantages of our products.
- Manage and grow existing customer accounts, ensuring customer satisfaction and identifying opportunities for upselling.
- Collaborate with the marketing team to develop and implement targeted sales campaigns and promotional activities.
- Stay informed about industry trends, competitor activities, and market dynamics within the medical device sector.
- Prepare and submit regular sales reports, forecasts, and expense reports accurately and on time.
- Attend industry conferences, trade shows, and professional development events.
- Provide exceptional customer service and technical support to clients.
- Maintain a deep understanding of the company's product portfolio and competitive landscape.
- Manage sales territory effectively, including travel planning and expense management.
Qualifications:
- Bachelor's degree in a relevant field such as Biology, Healthcare Administration, Business, or a related discipline.
- Minimum of 5 years of successful sales experience, preferably within the medical device or pharmaceutical industry.
- Proven track record of meeting or exceeding sales quotas.
- Excellent communication, negotiation, and interpersonal skills.
- Strong understanding of the healthcare industry and its various stakeholders.
- Ability to build rapport and trust with medical professionals.
- Self-motivated, organized, and able to work independently with minimal supervision.
- Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
- Willingness and ability to travel extensively within the assigned territory.
- A valid driver's license and clean driving record.
- Passion for healthcare and improving patient outcomes.
This advertiser has chosen not to accept applicants from your region.
5
Senior Embedded Systems Engineer - IoT Devices
20100 Dundori
KES6000000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Embedded Systems Engineer with a specialization in Internet of Things (IoT) devices to join their innovative engineering team. This is a fully remote, permanent position, perfect for an engineer passionate about designing and developing connected hardware solutions. You will be responsible for the entire lifecycle of embedded systems development, from concept and architecture design through to implementation, testing, and deployment. Key duties include designing and developing firmware for microcontrollers and embedded processors, integrating various sensors and communication modules, and ensuring the reliability, security, and efficiency of IoT devices. You will work with real-time operating systems (RTOS), low-level hardware drivers, and communication protocols such as MQTT, CoAP, and Bluetooth Low Energy. The ideal candidate possesses a Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or a related field, with a minimum of 6-8 years of hands-on experience in embedded systems design and development. Proven expertise in C/C++ programming for embedded applications, along with experience in debugging complex hardware-software interactions, is mandatory. Familiarity with IoT platforms, cloud connectivity, and embedded security best practices is highly desirable. You should have experience with development tools such as oscilloscopes, logic analyzers, and JTAG debuggers. Excellent problem-solving skills, a meticulous approach to testing, and the ability to work independently in a remote environment are essential. You will collaborate with cross-functional teams to define product requirements and ensure seamless integration of embedded solutions. This role offers a significant opportunity to work on cutting-edge IoT technologies and contribute to the development of smart products that impact everyday life. The ability to manage projects effectively and deliver high-quality embedded systems on time is crucial.
This advertiser has chosen not to accept applicants from your region.
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6
Senior Embedded Systems Engineer - IoT Devices
50102 Kisumu
KES520000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client is a fast-growing technology company specializing in the development of innovative Internet of Things (IoT) devices. We are seeking a Senior Embedded Systems Engineer to join our team in a fully remote capacity. This role is critical in designing, developing, and testing embedded software and firmware for a range of smart devices. You will be responsible for the entire embedded development lifecycle, from requirements gathering and architecture design to implementation, debugging, and deployment. Your expertise in C/C++, real-time operating systems (RTOS), microcontrollers, and communication protocols will be essential for creating robust and efficient IoT solutions.
Key Responsibilities:
Key Responsibilities:
- Design, develop, and maintain embedded software and firmware for IoT devices.
- Implement and optimize low-level drivers and firmware for various microcontrollers and processors.
- Develop and integrate communication protocols such as MQTT, CoAP, Bluetooth, Wi-Fi, and LoRaWAN.
- Write clean, efficient, and well-documented C/C++ code.
- Perform system-level debugging and troubleshooting using various tools and techniques.
- Collaborate with hardware engineers to define hardware requirements and ensure seamless integration.
- Develop and execute unit tests, integration tests, and system tests.
- Participate in code reviews to ensure code quality and adherence to best practices.
- Contribute to the architecture and design of new embedded systems and features.
- Stay current with emerging trends and technologies in embedded systems and IoT.
- Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field.
- Minimum of 7 years of professional experience in embedded systems development.
- Proficiency in C and C++ programming languages for embedded environments.
- Strong experience with real-time operating systems (RTOS) such as FreeRTOS, Zephyr, or similar.
- Hands-on experience with various microcontrollers and embedded platforms (e.g., ARM Cortex-M, ESP32).
- Solid understanding of communication protocols commonly used in IoT (e.g., I2C, SPI, UART, TCP/IP, MQTT).
- Experience with debugging tools (e.g., JTAG, logic analyzers, oscilloscopes).
- Familiarity with version control systems (e.g., Git).
- Excellent analytical and problem-solving skills.
- Strong communication and collaboration skills, crucial for effective remote teamwork.
- Ability to work independently and manage project timelines effectively.
This advertiser has chosen not to accept applicants from your region.
7
Remote Pharmaceutical Sales Representative - Medical Devices
40100 Kisumu
KES120000 Annually
WhatJobs
Posted 6 days ago
Job Viewed
Job Description
Our client is seeking a highly motivated and results-oriented Remote Pharmaceutical Sales Representative specializing in medical devices. This fully remote position is ideal for experienced sales professionals who possess a strong understanding of the healthcare industry and excellent communication skills. You will be responsible for promoting and selling a range of innovative medical devices to healthcare professionals, including doctors, surgeons, hospital administrators, and clinic managers. Your role will involve building and maintaining strong relationships with existing clients, as well as identifying and developing new business opportunities within your assigned territory. Key responsibilities include conducting virtual product presentations and demonstrations, providing technical information and support, negotiating contracts, and achieving sales targets. The ideal candidate will have a proven track record in pharmaceutical or medical device sales, with a deep understanding of clinical applications and healthcare market dynamics. Excellent knowledge of CRM software for managing client interactions and sales pipelines is essential. You must be a self-starter, highly organized, and capable of managing your time effectively in a remote work environment. This role requires extensive travel within your territory (as needed and safe) to meet with clients, though the primary work will be conducted remotely. We are looking for someone with integrity, strong ethical standards, and a passion for improving patient care through advanced medical technologies.
Key Responsibilities:
Key Responsibilities:
- Promote and sell pharmaceutical products and medical devices to healthcare professionals.
- Build and maintain strong relationships with physicians, hospital staff, and other key decision-makers.
- Conduct virtual presentations and product demonstrations to showcase device capabilities.
- Provide comprehensive product information, clinical data, and technical support to clients.
- Achieve and exceed sales targets within the assigned territory.
- Develop and implement strategic sales plans to penetrate new accounts and expand market share.
- Monitor market trends, competitor activities, and customer needs.
- Negotiate pricing and contract terms with clients.
- Collaborate with marketing teams on product launch strategies and promotional activities.
- Maintain accurate records of sales activities and customer interactions in the CRM system.
- Bachelor's degree in Pharmacy, Life Sciences, Business, or a related field.
- Proven experience in pharmaceutical or medical device sales.
- Demonstrated success in achieving and exceeding sales targets.
- Strong understanding of the healthcare industry and medical terminology.
- Excellent communication, negotiation, and presentation skills.
- Proficiency with CRM software (e.g., Salesforce) and virtual meeting platforms.
- Ability to work independently, manage time effectively, and travel as required.
- High level of professionalism and ethical conduct.
This advertiser has chosen not to accept applicants from your region.
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