32 Counseling Services jobs in Kenya

Senior Clinical Case Manager, Mental Health Services

20200 Kapsuser KES70000 month WhatJobs

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full-time
Our client is seeking a dedicated and experienced Senior Clinical Case Manager to join their expanding remote-first community and social care team. This role is vital in providing comprehensive support and advocacy for individuals facing complex mental health challenges. You will be responsible for developing and implementing individualized care plans, coordinating services with various healthcare providers, and empowering clients to achieve their recovery goals. This is a unique opportunity to leverage your expertise in a fully remote capacity, making a tangible difference in the lives of vulnerable individuals.

As a Senior Clinical Case Manager, your duties will include conducting thorough assessments of clients' needs, strengths, and challenges. You will facilitate access to essential resources such as therapy, medication management, housing assistance, and vocational training. A significant part of your role involves building strong therapeutic relationships with clients, offering emotional support, crisis intervention, and psychoeducation. You will also liaise with family members, legal guardians, and community organizations to ensure holistic care. Maintaining accurate and confidential client records, documenting progress, and preparing reports are also key responsibilities.

The ideal candidate will possess a Master's degree in Social Work (MSW), Psychology, Counseling, or a related field, along with at least five years of clinical experience in mental health settings. Licensure as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or equivalent is highly preferred. Proven experience in case management, care coordination, and client advocacy is essential. You must have a strong understanding of mental health diagnoses, treatment modalities, and community resources. Excellent communication, empathy, organizational, and problem-solving skills are critical for success in this demanding yet rewarding role. The ability to work autonomously, manage time effectively, and navigate challenging situations with professionalism in a remote work environment is a must.

We are looking for a proactive individual committed to promoting client well-being and recovery. Experience with specific populations, such as adolescents or individuals with co-occurring disorders, will be an advantage. This position offers the flexibility of remote work while contributing directly to improving community health outcomes. Join us in making a profound impact through compassionate and expert care.
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Clinical Lead - Elderly Care Services

20200 Kapsuser KES350000 Annually WhatJobs

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full-time
Our client, a respected provider of community-based care services, is seeking an experienced and compassionate Clinical Lead to oversee their remote care operations for elderly individuals. This is a fully remote role focused on ensuring the highest standards of care and support are delivered to clients. You will be responsible for developing, implementing, and evaluating care plans, ensuring they meet the unique needs of each elderly client. This involves virtual consultations with clients and their families, assessing needs, and coordinating with a team of remote caregivers and healthcare professionals. Your role will include providing clinical guidance and supervision to care staff, conducting virtual training sessions, and ensuring adherence to best practices in elderly care, including dementia care and palliative support. You will also manage case documentation, monitor client progress, and proactively address any concerns or challenges that may arise. The ideal candidate will be a registered nurse or a qualified healthcare professional with extensive experience in elderly care and case management. Strong leadership, communication, and interpersonal skills are essential for coordinating care teams and liaising with families and external healthcare providers. Proficiency in healthcare management software and telehealth platforms is required. This is a fully remote position, offering the flexibility to work from your home office. You must be highly organized, possess excellent problem-solving skills, and demonstrate a genuine commitment to improving the lives of elderly individuals. Join an organization that prioritizes compassionate care and offers a supportive virtual work environment.
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Community Support Coordinator - Mental Health Services

10400 Kitale, Rift Valley KES280000 Annually WhatJobs

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full-time
Our client is a reputable organization dedicated to providing comprehensive community and social care services. They are seeking a compassionate and organized Community Support Coordinator to join their team. This role is crucial in facilitating access to essential services for individuals and families within the community, focusing particularly on mental health support. The coordinator will be responsible for assessing client needs, developing personalized support plans, and connecting individuals with appropriate resources such as counseling, therapy, housing assistance, and social programs. You will act as a liaison between clients, service providers, and community stakeholders, ensuring seamless care coordination. Building trust and rapport with clients from diverse backgrounds is paramount. The ideal candidate possesses strong empathy, excellent communication and active listening skills, and a thorough understanding of local social services and mental health resources. Experience in case management, social work, or a related field is highly preferred. You will be instrumental in empowering individuals to improve their well-being and integrate more fully into the community. This position requires strong organizational abilities to manage caseloads effectively and maintain accurate client records. You will work closely with a dedicated team to advocate for clients and improve the delivery of care. This role is based in the community, requiring regular engagement and presence to best serve the needs of our clients.

Key Responsibilities:
  • Assess the needs of individuals and families seeking support services.
  • Develop individualized care plans tailored to client needs and goals.
  • Connect clients with appropriate community resources, including mental health services, housing, and employment support.
  • Act as a primary point of contact and advocate for clients throughout their engagement with services.
  • Coordinate with various service providers to ensure integrated and effective client care.
  • Conduct follow-up assessments to monitor client progress and adjust support plans as needed.
  • Maintain accurate and confidential client records in compliance with organizational policies.
  • Organize and facilitate community outreach programs and support groups.
  • Provide emotional support and crisis intervention when necessary.
  • Collaborate with team members to share best practices and improve service delivery.
  • Stay informed about available community resources and relevant legislation.
  • Promote client empowerment and self-sufficiency.

Qualifications:
  • Bachelor's degree in Social Work, Psychology, Sociology, Counseling, or a related field.
  • Previous experience in case management, community outreach, or social services.
  • Strong understanding of mental health issues and available support services.
  • Excellent interpersonal, communication, and active listening skills.
  • Demonstrated ability to build rapport and trust with diverse populations.
  • Proficiency in case management software and standard office applications.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Knowledge of local community resources and referral networks.
  • Commitment to client confidentiality and ethical practice.
  • Valid driver's license and access to reliable transportation may be required.
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Community Support Worker - Mental Health Services

01001 Abothuguchi West KES75000 month WhatJobs

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full-time
Our client requires a compassionate and dedicated Community Support Worker to provide vital assistance to individuals facing mental health challenges. This is a fully remote role, focusing on delivering support and resources directly within the community, utilizing virtual platforms and telecommunication methods. You will be instrumental in empowering individuals to achieve greater independence and improve their overall well-being. Your responsibilities will include conducting initial assessments, developing personalized support plans in collaboration with clients, and providing ongoing emotional and practical support. This involves helping clients navigate community resources, access services, manage daily living tasks, and develop coping mechanisms. You will also facilitate group support sessions and one-on-one counseling remotely. Maintaining accurate and confidential client records, liaising with other health and social care professionals, and participating in team meetings and case reviews are integral to this role. The ideal candidate will possess a strong understanding of mental health issues, resilience-building strategies, and trauma-informed care principles. Experience in social work, counseling, or a related field is essential. Excellent communication, active listening, empathy, and organizational skills are crucial for effectively supporting clients in a remote capacity. You must be proactive, resourceful, and committed to promoting recovery and social inclusion. If you are driven by a desire to make a positive impact and excel in a remote work environment, we want to hear from you.
Responsibilities:
  • Provide direct support to individuals with mental health needs.
  • Develop and implement personalized care and support plans.
  • Assist clients in accessing community resources and services.
  • Facilitate remote group and individual support sessions.
  • Monitor client progress and adjust support strategies as needed.
  • Maintain accurate client records and documentation.
  • Collaborate with external agencies and professionals.
  • Promote client independence and well-being.
Qualifications:
  • Diploma or Degree in Social Work, Psychology, or a related field.
  • Minimum of 3 years of experience in community support or mental health services.
  • Proficiency in using virtual communication platforms.
  • Strong understanding of mental health conditions and recovery principles.
  • Excellent communication, empathy, and active listening skills.
  • Ability to work independently and manage a remote caseload.
  • Knowledge of local community resources.
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Remote Program Manager - Refugee Support Services

20101 Moiben KES75000 Annually WhatJobs

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full-time
Our client is seeking a compassionate and highly organized Program Manager to oversee critical support services for refugees and displaced populations. This is a vital, fully remote role focused on coordinating assistance programs, ensuring comprehensive support for individuals and families transitioning to new environments. Your responsibilities will include managing case management services, coordinating with resettlement agencies, developing educational and vocational training opportunities, and ensuring access to essential resources such as housing, healthcare, and legal aid. You will be responsible for program development, implementation, monitoring, and evaluation, ensuring adherence to ethical standards and organizational mission. The ideal candidate will possess a strong background in social work, international relations, or humanitarian aid, coupled with extensive experience in program management within the refugee support sector. Excellent interpersonal, communication, and cross-cultural competence skills are paramount. You must be adept at managing complex cases, navigating bureaucratic systems, and building collaborative relationships with diverse stakeholders, including government bodies, NGOs, and community volunteers. The ability to work independently, demonstrate empathy, and maintain strict confidentiality is essential. This role offers the opportunity to make a profound impact on the lives of vulnerable individuals and communities.

Key Responsibilities:
  • Oversee the delivery of comprehensive support services for refugees and asylum seekers.
  • Manage case management activities, including needs assessments and service planning.
  • Coordinate with resettlement agencies, community organizations, and government entities.
  • Develop and implement programs for education, vocational training, and employment assistance.
  • Ensure clients have access to essential services like healthcare, housing, and legal support.
  • Monitor program progress, collect data, and evaluate outcomes against established goals.
  • Develop and manage program budgets, ensuring fiscal responsibility.
  • Train and supervise case managers and support staff.
  • Maintain accurate client records and ensure confidentiality.
  • Advocate for the rights and needs of refugees within the community and with external bodies.

Qualifications:
  • Bachelor's degree in Social Work, International Affairs, Humanitarian Studies, or a related field. Master's degree preferred.
  • Minimum of 4 years of experience in program management, preferably within refugee resettlement or humanitarian aid organizations.
  • Proven experience in case management and service coordination for vulnerable populations.
  • Strong understanding of refugee issues, resettlement processes, and relevant legal frameworks.
  • Excellent cross-cultural communication and interpersonal skills.
  • Proficiency in program planning, implementation, monitoring, and evaluation.
  • Experience in budget management and resource allocation.
  • Strong leadership and team management abilities.
  • Proficiency in relevant software and databases for case management and reporting.
  • Ability to work independently and manage demanding caseloads in a remote setting.
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Senior Care Coordinator - Community Support Services

20117 Naivasha, Rift Valley KES160000 Annually WhatJobs

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full-time
Our client, a dedicated organization focused on community well-being, is seeking a compassionate and organized Senior Care Coordinator to manage and deliver essential support services. This role is entirely remote, enabling you to provide vital assistance and coordination from your home base. You will be responsible for overseeing client care plans, coordinating services, and ensuring the delivery of high-quality social and community support.

As a Senior Care Coordinator, you will act as a primary point of contact for clients and their families, assessing needs, developing individualized care plans, and connecting them with appropriate resources and services. Your role will involve close collaboration with a network of service providers, healthcare professionals, and community organizations. This position demands excellent communication, organizational, and problem-solving skills, along with a genuine commitment to enhancing the lives of individuals in need.

Key Responsibilities:
  • Conduct comprehensive needs assessments for individuals and families seeking support.
  • Develop and implement personalized care plans tailored to client needs and goals.
  • Coordinate the delivery of social care services, including but not limited to home care, counseling, and educational support.
  • Liaise with a network of community agencies, healthcare providers, and government services to access resources for clients.
  • Monitor client progress and regularly review care plans to ensure effectiveness and satisfaction.
  • Provide emotional support and advocacy for clients and their families.
  • Maintain accurate and confidential client records, ensuring compliance with data protection regulations.
  • Manage a caseload of clients, prioritizing needs and ensuring timely service delivery.
  • Supervise and mentor junior care support staff or community outreach workers.
  • Facilitate communication between clients, families, and service providers.
  • Identify gaps in service provision and advocate for improvements in community support systems.
Qualifications:
  • Bachelor's degree in Social Work, Psychology, Sociology, Public Health, or a related field. A Master's degree is preferred.
  • Minimum of 4 years of experience in social work, case management, community support, or a related field.
  • Proven experience in developing and managing care plans.
  • Strong understanding of community resources and social services in Kenya.
  • Excellent assessment, counseling, and crisis intervention skills.
  • Exceptional communication, interpersonal, and active listening skills.
  • Proficiency in case management software and Microsoft Office Suite.
  • Ability to work independently, manage time effectively, and maintain professional boundaries in a remote setting.
  • Strong problem-solving abilities and capacity to work under pressure.
  • Commitment to ethical practice and client confidentiality.
  • Relevant certifications or professional affiliations are an advantage.
This is a meaningful opportunity for an experienced professional to contribute to community well-being in a remote capacity, making a tangible difference in people's lives. If you are dedicated to social impact and possess strong coordination skills, we welcome your application.
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Remote Case Manager - Social Support Services

20200 Naivasha, Rift Valley KES480000 Annually WhatJobs

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full-time
Our client is looking for a compassionate and skilled Case Manager to join their Community & Social Care team on a fully remote basis. This role is dedicated to providing comprehensive support and advocacy for individuals and families facing various social challenges. You will be responsible for assessing client needs, developing personalized care plans, and connecting them with appropriate community resources and services. The ideal candidate will have a strong understanding of social work principles, case management best practices, and available support systems within the community. Responsibilities include maintaining accurate client records, coordinating services with external agencies, monitoring client progress, and providing ongoing emotional support and guidance. Excellent interpersonal, communication, and active listening skills are essential for building rapport and trust with clients, particularly in a remote interaction setting. You will need to be adept at navigating complex situations and advocating effectively for client well-being. A Bachelor's degree in Social Work, Psychology, Sociology, or a related field is required, along with a minimum of 3 years of experience in case management, social services, or a related field. Experience working with specific vulnerable populations is a plus. This fully remote position offers the flexibility to work from home while making a tangible difference in the lives of individuals and communities. We are seeking a dedicated professional committed to empowering clients and promoting social welfare.
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Senior Community Support Manager - Mental Health Services

20100 Kapsuser KES700000 Annually WhatJobs

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Job Description

full-time
Our client is seeking a compassionate and experienced Senior Community Support Manager to lead their remote team providing mental health services. This is a fully remote position, allowing you to make a significant impact on individuals' well-being from anywhere. You will be responsible for overseeing the delivery of high-quality community-based support programs, ensuring that individuals receive comprehensive and person-centered care. Your role will involve managing a team of community support workers, providing supervision, training, and professional development opportunities. You will also play a key role in developing and implementing support plans, crisis intervention strategies, and case management protocols.

Key responsibilities include assessing community needs and developing responsive service delivery models. You will build and maintain strong relationships with external stakeholders, including local authorities, healthcare providers, and community organizations, to enhance service integration and referral pathways. The role requires a deep understanding of mental health principles, therapeutic interventions, and safeguarding procedures. You will ensure adherence to all relevant policies, procedures, and ethical guidelines, maintaining high standards of service delivery and client confidentiality. We are looking for a leader with a proven track record in social care or mental health services management. Strong interpersonal, communication, and problem-solving skills are essential. The ideal candidate is empathetic, highly organized, and adept at managing a remote team, fostering a supportive and collaborative work environment. Your ability to advocate for clients and navigate complex social service systems will be critical. Experience in developing and implementing training programs and ensuring compliance with regulatory requirements is highly valued. This position offers a rewarding opportunity to contribute to community well-being and mental health support in a flexible, remote setting. You must be committed to promoting recovery, independence, and social inclusion for the individuals we serve.

Requirements:
  • Bachelor's degree in Social Work, Psychology, Counseling, or a related field.
  • Master's degree or professional qualification in a relevant field is preferred.
  • Minimum of 5 years of experience in community support, mental health services, or social care management.
  • Proven experience in managing and supervising a team of support workers.
  • In-depth knowledge of mental health conditions, treatment approaches, and recovery principles.
  • Experience in case management, crisis intervention, and developing support plans.
  • Strong understanding of safeguarding policies and procedures.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to build and maintain strong relationships with stakeholders.
  • Proficiency in case management software and relevant IT systems.
  • Demonstrated ability to work independently and lead a remote team effectively.
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Mental Health Support Worker

20200 Kapsuser KES60000 Annually WhatJobs

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full-time
Our client is looking for a compassionate and dedicated Mental Health Support Worker to provide essential assistance to individuals facing mental health challenges. This is a fully remote role, allowing you to offer support and guidance from the comfort of your home. You will be responsible for providing empathetic and non-judgmental support, helping clients develop coping mechanisms, and promoting overall well-being. Your duties will include conducting virtual check-ins, offering emotional support, and connecting clients with appropriate resources and services. This role requires strong active listening skills, patience, and the ability to establish a trusting rapport with clients remotely. You will also collaborate with a multidisciplinary team of healthcare professionals to ensure integrated care plans are followed. Experience in mental health counseling, social work, or a related field is highly preferred. Knowledge of common mental health conditions and therapeutic approaches is essential. You will be responsible for maintaining confidential client records and adhering to ethical guidelines and best practices in mental health support. The ideal candidate is resilient, empathetic, and committed to making a positive difference in the lives of others. This is a meaningful opportunity to contribute to community well-being in a flexible, remote capacity.
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Community Support Worker - Mental Health

40100 Kisumu KES400000 Annually WhatJobs

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full-time
Our client is seeking a compassionate and dedicated Community Support Worker to join their team, focusing on mental health and well-being. This role operates on a hybrid model, requiring some in-person engagement within the Kisumu community while offering the flexibility of remote work for administrative tasks and client check-ins. You will be responsible for providing direct support, counseling, and resources to individuals facing mental health challenges. Your goal is to empower clients, promote recovery, and foster a supportive environment within the community.

Key Responsibilities:
  • Provide individualized support and counseling to clients with mental health needs.
  • Develop and implement personalized care plans in collaboration with clients.
  • Facilitate community-based support groups and activities.
  • Connect clients with appropriate community resources and services.
  • Conduct home visits and community outreach as required.
  • Monitor client progress and adjust support strategies as needed.
  • Maintain accurate and confidential client records.
  • Educate clients and their families about mental health conditions and treatment options.
  • Advocate for clients' needs within the healthcare system and community.
  • Collaborate with a multidisciplinary team of healthcare professionals.

Qualifications:
  • Diploma or Bachelor's degree in Social Work, Psychology, Counseling, or a related field.
  • Proven experience working in community support, mental health services, or social care.
  • Strong understanding of mental health principles and therapeutic approaches.
  • Excellent communication, empathy, and active listening skills.
  • Ability to build rapport and trust with diverse client populations.
  • Proficiency in case management and record-keeping.
  • Valid driver's license and reliable transportation for community visits.
  • Ability to work both independently and as part of a team.
  • Comfortable working in a hybrid environment, balancing remote and in-person responsibilities.
This is a meaningful opportunity to make a tangible difference in the lives of individuals and families in the Kisumu area. If you are passionate about supporting mental wellness and have strong community engagement skills, we encourage you to apply.
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