32 Counseling Services jobs in Kenya
Senior Clinical Case Manager, Mental Health Services
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As a Senior Clinical Case Manager, your duties will include conducting thorough assessments of clients' needs, strengths, and challenges. You will facilitate access to essential resources such as therapy, medication management, housing assistance, and vocational training. A significant part of your role involves building strong therapeutic relationships with clients, offering emotional support, crisis intervention, and psychoeducation. You will also liaise with family members, legal guardians, and community organizations to ensure holistic care. Maintaining accurate and confidential client records, documenting progress, and preparing reports are also key responsibilities.
The ideal candidate will possess a Master's degree in Social Work (MSW), Psychology, Counseling, or a related field, along with at least five years of clinical experience in mental health settings. Licensure as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or equivalent is highly preferred. Proven experience in case management, care coordination, and client advocacy is essential. You must have a strong understanding of mental health diagnoses, treatment modalities, and community resources. Excellent communication, empathy, organizational, and problem-solving skills are critical for success in this demanding yet rewarding role. The ability to work autonomously, manage time effectively, and navigate challenging situations with professionalism in a remote work environment is a must.
We are looking for a proactive individual committed to promoting client well-being and recovery. Experience with specific populations, such as adolescents or individuals with co-occurring disorders, will be an advantage. This position offers the flexibility of remote work while contributing directly to improving community health outcomes. Join us in making a profound impact through compassionate and expert care.
Clinical Lead - Elderly Care Services
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Community Support Coordinator - Mental Health Services
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Key Responsibilities:
- Assess the needs of individuals and families seeking support services.
- Develop individualized care plans tailored to client needs and goals.
- Connect clients with appropriate community resources, including mental health services, housing, and employment support.
- Act as a primary point of contact and advocate for clients throughout their engagement with services.
- Coordinate with various service providers to ensure integrated and effective client care.
- Conduct follow-up assessments to monitor client progress and adjust support plans as needed.
- Maintain accurate and confidential client records in compliance with organizational policies.
- Organize and facilitate community outreach programs and support groups.
- Provide emotional support and crisis intervention when necessary.
- Collaborate with team members to share best practices and improve service delivery.
- Stay informed about available community resources and relevant legislation.
- Promote client empowerment and self-sufficiency.
Qualifications:
- Bachelor's degree in Social Work, Psychology, Sociology, Counseling, or a related field.
- Previous experience in case management, community outreach, or social services.
- Strong understanding of mental health issues and available support services.
- Excellent interpersonal, communication, and active listening skills.
- Demonstrated ability to build rapport and trust with diverse populations.
- Proficiency in case management software and standard office applications.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Knowledge of local community resources and referral networks.
- Commitment to client confidentiality and ethical practice.
- Valid driver's license and access to reliable transportation may be required.
Community Support Worker - Mental Health Services
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Responsibilities:
- Provide direct support to individuals with mental health needs.
- Develop and implement personalized care and support plans.
- Assist clients in accessing community resources and services.
- Facilitate remote group and individual support sessions.
- Monitor client progress and adjust support strategies as needed.
- Maintain accurate client records and documentation.
- Collaborate with external agencies and professionals.
- Promote client independence and well-being.
- Diploma or Degree in Social Work, Psychology, or a related field.
- Minimum of 3 years of experience in community support or mental health services.
- Proficiency in using virtual communication platforms.
- Strong understanding of mental health conditions and recovery principles.
- Excellent communication, empathy, and active listening skills.
- Ability to work independently and manage a remote caseload.
- Knowledge of local community resources.
Remote Program Manager - Refugee Support Services
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Key Responsibilities:
- Oversee the delivery of comprehensive support services for refugees and asylum seekers.
- Manage case management activities, including needs assessments and service planning.
- Coordinate with resettlement agencies, community organizations, and government entities.
- Develop and implement programs for education, vocational training, and employment assistance.
- Ensure clients have access to essential services like healthcare, housing, and legal support.
- Monitor program progress, collect data, and evaluate outcomes against established goals.
- Develop and manage program budgets, ensuring fiscal responsibility.
- Train and supervise case managers and support staff.
- Maintain accurate client records and ensure confidentiality.
- Advocate for the rights and needs of refugees within the community and with external bodies.
Qualifications:
- Bachelor's degree in Social Work, International Affairs, Humanitarian Studies, or a related field. Master's degree preferred.
- Minimum of 4 years of experience in program management, preferably within refugee resettlement or humanitarian aid organizations.
- Proven experience in case management and service coordination for vulnerable populations.
- Strong understanding of refugee issues, resettlement processes, and relevant legal frameworks.
- Excellent cross-cultural communication and interpersonal skills.
- Proficiency in program planning, implementation, monitoring, and evaluation.
- Experience in budget management and resource allocation.
- Strong leadership and team management abilities.
- Proficiency in relevant software and databases for case management and reporting.
- Ability to work independently and manage demanding caseloads in a remote setting.
Senior Care Coordinator - Community Support Services
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As a Senior Care Coordinator, you will act as a primary point of contact for clients and their families, assessing needs, developing individualized care plans, and connecting them with appropriate resources and services. Your role will involve close collaboration with a network of service providers, healthcare professionals, and community organizations. This position demands excellent communication, organizational, and problem-solving skills, along with a genuine commitment to enhancing the lives of individuals in need.
Key Responsibilities:
- Conduct comprehensive needs assessments for individuals and families seeking support.
- Develop and implement personalized care plans tailored to client needs and goals.
- Coordinate the delivery of social care services, including but not limited to home care, counseling, and educational support.
- Liaise with a network of community agencies, healthcare providers, and government services to access resources for clients.
- Monitor client progress and regularly review care plans to ensure effectiveness and satisfaction.
- Provide emotional support and advocacy for clients and their families.
- Maintain accurate and confidential client records, ensuring compliance with data protection regulations.
- Manage a caseload of clients, prioritizing needs and ensuring timely service delivery.
- Supervise and mentor junior care support staff or community outreach workers.
- Facilitate communication between clients, families, and service providers.
- Identify gaps in service provision and advocate for improvements in community support systems.
- Bachelor's degree in Social Work, Psychology, Sociology, Public Health, or a related field. A Master's degree is preferred.
- Minimum of 4 years of experience in social work, case management, community support, or a related field.
- Proven experience in developing and managing care plans.
- Strong understanding of community resources and social services in Kenya.
- Excellent assessment, counseling, and crisis intervention skills.
- Exceptional communication, interpersonal, and active listening skills.
- Proficiency in case management software and Microsoft Office Suite.
- Ability to work independently, manage time effectively, and maintain professional boundaries in a remote setting.
- Strong problem-solving abilities and capacity to work under pressure.
- Commitment to ethical practice and client confidentiality.
- Relevant certifications or professional affiliations are an advantage.
Remote Case Manager - Social Support Services
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Senior Community Support Manager - Mental Health Services
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Key responsibilities include assessing community needs and developing responsive service delivery models. You will build and maintain strong relationships with external stakeholders, including local authorities, healthcare providers, and community organizations, to enhance service integration and referral pathways. The role requires a deep understanding of mental health principles, therapeutic interventions, and safeguarding procedures. You will ensure adherence to all relevant policies, procedures, and ethical guidelines, maintaining high standards of service delivery and client confidentiality. We are looking for a leader with a proven track record in social care or mental health services management. Strong interpersonal, communication, and problem-solving skills are essential. The ideal candidate is empathetic, highly organized, and adept at managing a remote team, fostering a supportive and collaborative work environment. Your ability to advocate for clients and navigate complex social service systems will be critical. Experience in developing and implementing training programs and ensuring compliance with regulatory requirements is highly valued. This position offers a rewarding opportunity to contribute to community well-being and mental health support in a flexible, remote setting. You must be committed to promoting recovery, independence, and social inclusion for the individuals we serve.
Requirements:
- Bachelor's degree in Social Work, Psychology, Counseling, or a related field.
- Master's degree or professional qualification in a relevant field is preferred.
- Minimum of 5 years of experience in community support, mental health services, or social care management.
- Proven experience in managing and supervising a team of support workers.
- In-depth knowledge of mental health conditions, treatment approaches, and recovery principles.
- Experience in case management, crisis intervention, and developing support plans.
- Strong understanding of safeguarding policies and procedures.
- Excellent communication, interpersonal, and leadership skills.
- Ability to build and maintain strong relationships with stakeholders.
- Proficiency in case management software and relevant IT systems.
- Demonstrated ability to work independently and lead a remote team effectively.
Mental Health Support Worker
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Community Support Worker - Mental Health
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Key Responsibilities:
- Provide individualized support and counseling to clients with mental health needs.
- Develop and implement personalized care plans in collaboration with clients.
- Facilitate community-based support groups and activities.
- Connect clients with appropriate community resources and services.
- Conduct home visits and community outreach as required.
- Monitor client progress and adjust support strategies as needed.
- Maintain accurate and confidential client records.
- Educate clients and their families about mental health conditions and treatment options.
- Advocate for clients' needs within the healthcare system and community.
- Collaborate with a multidisciplinary team of healthcare professionals.
Qualifications:
- Diploma or Bachelor's degree in Social Work, Psychology, Counseling, or a related field.
- Proven experience working in community support, mental health services, or social care.
- Strong understanding of mental health principles and therapeutic approaches.
- Excellent communication, empathy, and active listening skills.
- Ability to build rapport and trust with diverse client populations.
- Proficiency in case management and record-keeping.
- Valid driver's license and reliable transportation for community visits.
- Ability to work both independently and as part of a team.
- Comfortable working in a hybrid environment, balancing remote and in-person responsibilities.