170 Career Services jobs in Kenya

Our client is seeking a compassionate and organized Social Services Coordinator to manage community outreach and support programs. This is a fully remote role, ideal for an individual dedicated to making a positive impact within the community. You will be responsible for connecting individuals and families with essential social services, providing guidance and support throughout their engagement. Your duties will include assessing client needs, referring them to appropriate resources such as healthcare, housing, education, and employment services, and following up to ensure successful outcomes. The ideal candidate will have a strong understanding of social welfare systems, community resources, and case management principles. Excellent interpersonal skills, empathy, and the ability to build rapport with diverse populations are essential. This remote position requires strong organizational abilities, meticulous record-keeping, and proficiency in using digital communication and case management tools. You will play a vital role in coordinating support networks and advocating for clients. We are looking for individuals who are passionate about social justice, possess strong problem-solving skills, and are committed to improving the well-being of individuals and families. Your ability to navigate complex systems and provide dedicated support will be invaluable.
Key Responsibilities:

• Assess client needs and provide appropriate referrals to social services.
• Develop and maintain relationships with community organizations and service providers.
• Coordinate support plans and case management for clients.
• Provide information and advocacy on behalf of clients.
• Maintain accurate and confidential client records.
• Monitor client progress and follow up to ensure successful outcomes.
• Organize and facilitate community support group meetings (virtually).
• Contribute to program development and improvement initiatives.

Qualifications:

• Bachelor's degree in Social Work, Sociology, Psychology, or a related field.
• Minimum of 3 years of experience in social services, case management, or community outreach.
• Knowledge of local social service resources and support systems.
• Strong communication, interpersonal, and active listening skills.
• Proficiency in case management software and Microsoft Office Suite.
• Ability to work independently and manage workload effectively in a remote setting.
• Empathy, patience, and a commitment to client advocacy.

Our client is looking for a dynamic and customer-focused Guest Services Coordinator to join their team in **Nyeri, Nyeri, KE**. This hybrid role will involve both on-site guest interaction and remote administrative duties, ensuring a seamless and memorable experience for all visitors. You will be the first point of contact for guests, handling inquiries, managing reservations, and coordinating various guest services. Responsibilities include responding to guest requests promptly and courteously, resolving any issues or complaints efficiently, and maintaining a high level of professionalism at all times. You will also be responsible for managing front desk operations, including check-in and check-out processes, and ensuring accurate record-keeping. In your remote capacity, you will assist with administrative tasks, update guest databases, and support the management team with reports and scheduling. The ideal candidate possesses excellent communication and interpersonal skills, with a passion for delivering outstanding customer service. Previous experience in a similar role within the hospitality industry is highly desirable. You should be proficient in using hotel management software and possess strong organizational abilities. A proactive attitude and the ability to multitask in a fast-paced environment are essential. You will work closely with housekeeping, maintenance, and food and beverage departments to ensure all guest needs are met. This role offers a fantastic opportunity to grow within the hospitality sector and contribute to the success of a reputable establishment.

Our client, a leading hospitality establishment, is looking for a dynamic and experienced Guest Services Manager to oversee all aspects of guest relations and front-desk operations. This role is crucial in ensuring a seamless and memorable experience for all visitors. You will be responsible for leading a team of front desk agents, concierges, and bell staff, providing them with training, guidance, and motivation to deliver exceptional service. Your primary goal will be to uphold the company's high standards of hospitality and guest satisfaction.

Key responsibilities include managing guest check-ins and check-outs, handling guest inquiries and complaints efficiently, and resolving issues to ensure guest loyalty. You will also be involved in developing and implementing service improvement initiatives, analyzing guest feedback, and making recommendations for enhancements. This role requires strong leadership skills, a passion for customer service, and the ability to work under pressure in a fast-paced environment. You will be expected to foster a welcoming and professional atmosphere for all guests.

The ideal candidate will have a proven track record in hotel management or a similar customer-facing role within the hospitality sector. Excellent communication, problem-solving, and organizational skills are essential. You should be adept at managing multiple tasks simultaneously and possess a keen eye for detail. A deep understanding of hotel operations and guest service best practices is required. You will work closely with other departments, such as housekeeping and food and beverage, to ensure coordinated service delivery. The ability to anticipate guest needs and exceed expectations is paramount.

Responsibilities:

• Manage front desk operations and ensure smooth guest check-in/check-out process.
• Lead, train, and motivate the guest services team.
• Handle guest inquiries, requests, and complaints promptly and professionally.
• Develop and implement strategies to enhance guest satisfaction and loyalty.
• Monitor guest feedback and identify areas for service improvement.
• Ensure the cleanliness and presentation of the lobby and reception areas.
• Collaborate with other hotel departments to ensure seamless service delivery.
• Manage room inventory and reservations effectively.
• Prepare daily reports on front office operations.
• Maintain a high level of product knowledge and local information to assist guests.

Qualifications:

• Proven experience as a Front Office Manager or Guest Services Manager in the hospitality industry.
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Familiarity with hotel management software (PMS).
• Customer-centric approach with a passion for service excellence.
• Ability to work flexible hours, including weekends and holidays.
• A diploma or degree in Hospitality Management or a related field is preferred.

Join our team and be part of an organization that prides itself on delivering exceptional guest experiences. We offer a rewarding career path and a dynamic work environment.

Our client, a renowned hospitality establishment, is seeking a dedicated and customer-focused Guest Services Manager to oversee operations in **Nyeri, Nyeri, KE**. This role is integral to ensuring an exceptional guest experience from arrival to departure. You will be responsible for managing the front desk operations, supervising guest services staff, handling guest inquiries and complaints, and implementing service standards that exceed expectations. The ideal candidate will have a strong background in hospitality management, outstanding leadership qualities, and a passion for delivering superior customer service. You will work closely with other departments, including housekeeping, F&B, and operations, to ensure seamless coordination and guest satisfaction. Key responsibilities include training and developing staff, managing reservations and check-in/check-out processes, resolving guest issues promptly and professionally, and implementing initiatives to enhance the overall guest journey. You will also be responsible for monitoring guest feedback and implementing improvements based on reviews and surveys. This position requires excellent communication, problem-solving, and interpersonal skills, with the ability to remain calm and efficient under pressure. Join a team committed to excellence and contribute to the reputation of a leading hospitality provider.

Our client is seeking a reliable and detail-oriented Janitorial Services Supervisor to manage cleaning operations at their facilities in **Embu, Embu, KE**. This role is crucial for maintaining a clean, safe, and hygienic environment for employees and visitors. The supervisor will be responsible for overseeing a team of cleaning staff, developing work schedules, ensuring the proper use of cleaning equipment and supplies, and maintaining high standards of cleanliness across all assigned areas.

Key Responsibilities:

• Supervising and coordinating the daily activities of the janitorial staff.
• Developing and implementing cleaning schedules and assigning tasks to team members.
• Conducting regular inspections of facilities to ensure cleanliness and identify areas needing attention.
• Ensuring that all cleaning staff are properly trained on cleaning procedures, safety protocols, and the use of equipment and chemicals.
• Monitoring inventory of cleaning supplies and equipment, and ordering replacements as needed.
• Ensuring compliance with health, safety, and environmental regulations related to cleaning operations.
• Responding promptly to cleaning requests and addressing any issues or concerns raised by staff or management.
• Maintaining a high standard of hygiene and sanitation throughout the premises.
• Providing guidance and support to the cleaning team, fostering a positive work environment.
• Managing employee performance, including providing feedback and conducting performance reviews.
• Ensuring the proper care and maintenance of cleaning equipment.
• Developing and implementing effective cleaning methods and procedures.
• Record-keeping of cleaning activities, supply usage, and staff attendance.
• Liaising with management on cleaning needs and operational improvements.

Required Qualifications:

• Proven experience in janitorial services or cleaning operations.
• Previous supervisory or team lead experience is highly desirable.
• Strong understanding of cleaning chemicals, equipment, and techniques.
• Knowledge of health and safety regulations in a cleaning context.
• Excellent organizational and time management skills.
• Good communication and interpersonal skills.
• Ability to lead and motivate a team.
• Attention to detail and a commitment to high standards of cleanliness.
• Ability to perform physical tasks associated with cleaning.
• Basic computer skills for record-keeping and communication.

This hybrid role requires on-site presence for supervision and inspections, with some flexibility for administrative tasks. Join our client and ensure a pristine environment for their operations.

Our client, a premier events and catering company, is seeking an experienced and enthusiastic Catering Services Supervisor to oversee their operations in **Kisumu, Kisumu, KE**. This is an on-site position requiring a hands-on approach to ensure exceptional service delivery for a variety of events. You will be responsible for supervising catering staff, managing food and beverage service, and ensuring adherence to hygiene and safety standards. Your duties will include coordinating with clients to understand their specific needs, overseeing menu planning and execution, and managing inventory of supplies. You will ensure the smooth running of service during events, addressing any issues that may arise promptly and professionally. The ideal candidate will have proven experience in supervisory roles within the catering or hospitality industry. Strong leadership, communication, and interpersonal skills are essential for effectively managing a team and interacting with clients. You should possess a good understanding of food preparation, service standards, and event management principles. Knowledge of health and safety regulations in food service is crucial. A passion for delivering high-quality culinary experiences and a commitment to client satisfaction are key attributes. You will be expected to train and motivate staff, foster a positive team environment, and maintain the company's reputation for excellence. If you are a dedicated professional with a knack for event coordination and a commitment to outstanding service, we encourage you to apply.This position is based on-site in Kisumu, Kisumu, KE.

Our client, a premier executive search firm, is looking for a highly experienced and network-driven Executive Recruitment Consultant to join their prestigious team in Ongata Rongai, Kajiado, KE . This role focuses on identifying and placing senior-level talent within the financial services sector. You will be responsible for managing complex search assignments from inception to completion, building strong relationships with key decision-makers in client organizations, and cultivating an extensive network of top-tier candidates. This includes conducting in-depth market mapping, leveraging advanced research methodologies, and engaging passive candidates with discretion and professionalism. The ideal candidate will possess a deep understanding of the financial services industry, including banking, investment, insurance, and fintech. Proven experience in executive search or senior-level recruitment is essential, along with exceptional market intelligence and networking capabilities. Strong business acumen, persuasive communication, and negotiation skills are critical for success in this client-facing role. You will be expected to contribute to business development and client relationship management, acting as a trusted advisor to both clients and candidates. We are seeking a highly motivated and results-oriented professional who thrives in a fast-paced, client-centric environment. Your ability to understand intricate client needs and identify candidates with the precise skill sets, leadership qualities, and cultural fit will be paramount. This is an outstanding opportunity for a seasoned recruitment professional to elevate their career by specializing in high-impact placements within a critical industry sector. You will be instrumental in connecting leading financial institutions with the exceptional leadership talent required to drive their strategic objectives and maintain competitive advantage. The focus will be on building long-term partnerships based on trust and delivering outstanding recruitment outcomes.
Responsibilities:

• Manage end-to-end executive search assignments for senior roles in financial services.
• Conduct extensive market research and candidate sourcing using various methodologies.
• Build and maintain strong relationships with clients and high-caliber candidates.
• Assess candidate qualifications, experience, and cultural fit for client requirements.
• Develop and present comprehensive candidate profiles and market intelligence reports.
• Negotiate employment offers and facilitate the onboarding process.
• Contribute to business development efforts and client relationship management.
• Represent the firm professionally and uphold its reputation for excellence.
• Stay abreast of industry trends and changes within the financial services sector.

Qualifications:

• Bachelor's degree in Business, Finance, Economics, or a related field.
• Minimum of 6 years of experience in executive search or senior-level recruitment, preferably within financial services.
• Proven track record of successfully placing senior executives.
• In-depth knowledge of the financial services industry landscape.
• Exceptional networking, communication, and negotiation skills.
• Strong business acumen and market intelligence.
• Proficiency in using recruitment databases and social sourcing tools.
• Ability to work independently and manage multiple priorities effectively.

Our client, a premier international recruitment consultancy, is seeking an experienced and visionary Remote Head of Recruitment Consultancy Services. This is a fully remote leadership role, perfect for a seasoned professional who can drive growth and excellence in talent acquisition strategies for a global client base. You will be responsible for leading a team of consultants, developing innovative recruitment solutions, and ensuring the delivery of exceptional service to our clients.

Key Responsibilities:

• Lead, manage, and mentor a team of remote recruitment consultants, fostering a high-performance culture.
• Develop and implement strategic business development plans to expand the consultancy's client portfolio and service offerings.
• Oversee the end-to-end recruitment process for retained and executive search assignments, ensuring quality and efficiency.
• Build and maintain strong, long-lasting relationships with key clients, understanding their strategic talent needs.
• Drive market penetration and identify new opportunities for growth within target industries and regions.
• Develop and refine best practices in recruitment, including sourcing, assessment, and candidate experience.
• Monitor market trends, competitor activities, and talent landscapes to provide strategic insights to clients.
• Manage the P&L for the consultancy services division, ensuring profitability and financial targets are met.
• Develop and deliver training programs for the recruitment team to enhance their skills and knowledge.
• Represent the company at industry events and conferences to build brand awareness and generate leads.
• Ensure adherence to ethical recruitment practices and legal compliance.
• Collaborate with marketing teams to develop effective employer branding and lead generation campaigns.
• Innovate recruitment methodologies, including the adoption of new technologies and tools.
• Provide expert advice and strategic guidance to clients on talent acquisition challenges and solutions.

The ideal candidate will possess:

• A Bachelor's or Master's degree in Human Resources, Business Administration, Marketing, or a related field.
• A minimum of 10 years of progressive experience in recruitment, with at least 5 years in a leadership or management role within a recruitment consultancy.
• Proven track record of successfully building and managing recruitment teams and driving business growth.
• Extensive experience in executive search, retained search, and high-volume recruitment.
• Deep understanding of various industries and functional areas.
• Exceptional business development, negotiation, and client relationship management skills.
• Strong leadership, communication, and interpersonal abilities.
• Proficiency in recruitment technologies, ATS, and CRM systems.
• Ability to operate effectively in a remote leadership capacity, managing a distributed team.
• Strategic thinking, analytical prowess, and a results-oriented mindset.
• A passion for talent and a commitment to delivering outstanding client service.

This is a unique opportunity for a strategic recruitment leader to shape and grow a critical part of our business entirely remotely. If you have a passion for talent and a proven ability to lead high-performing teams in a remote environment, we encourage you to apply.

**Additional Information** Food Services Supervisor - Banquets
**Job Number** 25132581
**Job Category** Food and Beverage & Culinary
**Location** JW Marriott Hotel Nairobi, Chiromo Lane, Nairobi, Kenya, Kenya,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Diploma/ Degree in Hospitality Management
Related Work Experience: At least 5 years of Banquets experience in supervisory level
Supervisory Experience: At least 1 year of supervisory experience.
Certification in Banquets Techniques
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.