110 Cafe Assistant jobs in Kenya
Catering Assistant
Posted 4 days ago
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Job Description
Responsibilities:
- Assist in coordinating catering services for various events, including weddings, corporate functions, and private parties.
- Communicate with clients remotely to understand their needs, preferences, and event details.
- Support the creation and customization of menus, ensuring alignment with client requests and dietary requirements.
- Help manage event logistics, including vendor coordination, scheduling, and inventory of supplies.
- Maintain accurate client records and event details in the company's database.
- Respond promptly and professionally to client inquiries via phone, email, and video calls.
- Liaise with on-site catering staff to ensure seamless execution of services.
- Assist in tracking catering expenses and managing budgets for assigned events.
- Organize and prepare event materials and information for on-site teams.
- Ensure compliance with food safety and hygiene standards in all aspects of planning and coordination.
- Collaborate with the culinary team on menu development and presentation ideas.
- Provide exceptional customer service to ensure client satisfaction.
- Manage social media content and online presence for catering services.
- Contribute to team meetings and share insights for service improvement.
- Previous experience in catering, hospitality, event planning, or customer service is advantageous.
- Excellent communication, interpersonal, and organizational skills.
- Proficiency in using communication tools like Zoom, Slack, and email.
- Ability to multitask and manage multiple events simultaneously in a fast-paced environment.
- Strong attention to detail and commitment to quality.
- Passion for food, events, and excellent customer experiences.
- Ability to work independently and as part of a remote team.
- Basic knowledge of food safety practices is a plus.
- Candidates residing in or near **Ruiru, Kiambu, KE** are encouraged to apply, as the role is fully remote but benefits from local understanding.
Catering Assistant
Posted 7 days ago
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Job Description
Remote Catering Assistant
Posted 4 days ago
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Job Description
Key responsibilities:
- Assist in planning and coordinating catering menus and logistics for events.
- Communicate with clients to understand their catering needs and preferences.
- Source and liaise with suppliers for ingredients, equipment, and staffing.
- Prepare detailed event proposals and cost estimates.
- Manage event calendars and scheduling for catering staff.
- Ensure adherence to food safety and hygiene standards in all planning stages.
- Coordinate event setup and breakdown logistics with on-site teams.
- Handle client inquiries and resolve any issues promptly.
- Maintain organized records of client communications and event details.
- Support the marketing efforts by contributing content for social media and websites.
- Conduct remote quality checks on procured supplies.
Qualifications:
- Previous experience in catering, hospitality, event planning, or a related field is preferred.
- Excellent organizational and time management skills.
- Strong written and verbal communication abilities.
- Proficiency in using office productivity software (e.g., G Suite, Microsoft Office).
- A customer-centric approach with a passion for service excellence.
- Ability to multitask and manage multiple projects simultaneously.
- Must have a reliable internet connection and a dedicated remote workspace.
- A keen eye for detail and a proactive approach to problem-solving.
- Team player with the ability to work collaboratively in a virtual environment.
- Familiarity with the culinary trends and the Mombasa food scene is a plus.
Remote Executive Catering Assistant
Posted today
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Job Description
Key Responsibilities:
- Provide administrative support to the catering management team, including scheduling meetings, managing correspondence, and organizing files.
- Assist in coordinating catering event logistics, including client communication, menu selection, and delivery arrangements.
- Prepare and proofread catering proposals, contracts, and invoices.
- Manage incoming inquiries via phone and email, responding promptly and professionally.
- Maintain and update client databases and event records.
- Coordinate with kitchen staff and delivery personnel to ensure timely and accurate fulfillment of orders.
- Assist in monitoring inventory levels and placing orders for necessary supplies.
- Liaise with vendors to confirm arrangements and manage deliveries.
- Conduct market research to identify potential new clients or catering opportunities.
- Provide on-site support for virtual events when required (e.g., managing online Q&A sessions related to catering).
- Associate's or Bachelor's degree in Business Administration, Hospitality, or a related field, or equivalent experience.
- Minimum of 2 years of experience in administrative support, executive assistance, or catering coordination.
- Exceptional organizational and time management skills.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools.
- Experience with customer relationship management (CRM) software is a plus.
- Ability to multitask, prioritize, and manage workload effectively in a remote setting.
- Proactive approach to problem-solving and anticipating needs.
- High level of discretion and confidentiality.
- A keen interest in the food and beverage industry is advantageous.
Remote Catering Operations Assistant
Posted 2 days ago
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Job Description
Key Responsibilities:
- Manage incoming client inquiries and process event catering orders.
- Coordinate event logistics, including staffing, menu planning, and venue requirements.
- Liaise with suppliers and vendors to ensure timely delivery of food, beverages, and equipment.
- Schedule and communicate with catering staff, ensuring adequate coverage for events.
- Maintain accurate event records, including client details, preferences, and billing information.
- Utilize online platforms to track event progress and manage inventory.
- Provide exceptional customer service to clients throughout the planning and execution process.
- Assist in troubleshooting operational issues and resolving client concerns.
- Ensure adherence to hygiene and safety standards in all catered events.
Qualifications:
- Proven experience in hospitality, event management, or a similar administrative role.
- Excellent organizational, time management, and multitasking abilities.
- Strong communication and interpersonal skills for effective client and team interaction.
- Proficiency in using event management software and standard office applications.
- Ability to work independently and manage responsibilities effectively in a remote setting.
- A passion for food and beverage, and a commitment to service excellence.
- Detail-oriented with a proactive approach to problem-solving.
- Must be eligible to work remotely in Kenya.
Remote Catering Operations Assistant
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities:
- Assist in the planning and coordination of catering menus and event logistics.
- Manage client communications, including inquiries, bookings, and confirmations.
- Prepare event proposals and quotes based on client requirements.
- Coordinate with vendors and suppliers for ingredients, equipment, and staffing.
- Oversee inventory management and ordering of catering supplies.
- Develop and maintain event schedules and timelines.
- Ensure compliance with food safety and hygiene standards.
- Assist in the management of catering staff schedules and deployment.
- Handle client feedback and address any issues that arise during events.
- Maintain accurate records of event details, costs, and client information.
- Support marketing efforts and client outreach.
- Conduct post-event analysis and contribute to service improvements.
Qualifications:
- Previous experience in the catering industry, hospitality, or event management.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills, with a professional demeanor.
- Proficiency in Microsoft Office Suite, particularly Excel and Word.
- Experience with catering or event management software is a plus.
- Ability to work independently and manage tasks effectively in a remote setting.
- A proactive approach to problem-solving and a keen eye for detail.
- Understanding of food safety and hygiene regulations.
- Creative thinking and a passion for delivering exceptional customer service.
- Must have a reliable internet connection and a dedicated remote workspace.
Remote Catering Operations Assistant
Posted 3 days ago
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Job Description
As a Remote Catering Operations Assistant, you will provide crucial administrative and logistical support to the catering operations team. Your responsibilities will include assisting with event planning documentation, managing client communication, and coordinating with vendors and suppliers. You will help prepare event proposals, invoices, and maintain client databases. Ensuring all operational documentation is accurate and up-to-date will be a primary focus.
Key duties involve scheduling and confirming event details with clients, liaising with culinary and service staff to ensure seamless execution, and assisting in inventory management for supplies and equipment. You will also be involved in post-event follow-up, gathering feedback from clients to improve future services. This role requires meticulous attention to detail and excellent organizational skills to manage multiple events simultaneously. This is a fully remote position, demanding strong self-management and proactive communication.
The ideal candidate will have a background in hospitality, event management, or business administration, with at least 1-2 years of experience in a similar support role. Familiarity with the catering or events industry is a significant advantage. Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with event management or CRM software are desirable. Excellent written and verbal communication skills, along with good interpersonal abilities, are essential. Candidates must be proactive, detail-oriented, and capable of working independently and collaboratively within a remote team. If you have a knack for organization and a passion for creating memorable events, apply today to join our dynamic catering team remotely.
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Remote Catering Operations Assistant
Posted 4 days ago
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Assistant Catering Supervisor
Posted 5 days ago
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Job Description
Key Responsibilities:
- Assist in the planning and execution of catering events.
- Supervise catering staff during service, ensuring efficient operations.
- Monitor food and beverage quality and presentation.
- Manage inventory and order supplies as needed.
- Liaise with clients to understand their event requirements and preferences.
- Ensure adherence to health, safety, and hygiene standards.
- Assist in managing event budgets and cost control.
- Provide excellent customer service to clients and guests.
- Train and mentor junior catering staff.
- Proven experience in catering or hospitality management.
- Strong leadership and team management skills.
- Excellent customer service and communication abilities.
- Knowledge of food safety and sanitation regulations.
- Ability to work flexible hours, including evenings and weekends.
- Organizational skills with attention to detail.
- Familiarity with event planning processes.
Customer Service Representative
Posted today
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Job Description
Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints and issues efficiently and effectively.
- Process customer orders, returns, and exchanges.
- Maintain customer records by updating account information in the CRM system.
- Identify and escalate priority issues to the appropriate departments.
- Gather customer feedback and share insights with the team for service improvement.
- Adhere to company service standards and quality guidelines.
- Manage time effectively to meet service level agreements (SLAs).
- Contribute to a positive and collaborative team environment.
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Proven experience in customer service or a similar role.
- Excellent verbal and written communication skills.
- Strong active listening and problem-solving abilities.
- Proficiency with CRM software and common office applications.
- Ability to multitask and manage time effectively in a remote setting.
- Patience, empathy, and a customer-centric approach.
- Ability to remain calm and professional under pressure.
- Strong interpersonal skills and a team-player attitude.